For your safety..........................................................................................................................................7
Service devices....................................................................................................................................... 12
The purpose of this document is to guide technicians of Nokia service levels 1 and 2 workshop to carry
out services to Nokia products. This Service Manual is Company confidential and to be used by
authorized Nokia service suppliers. Nokia also provides other guidance documents (e.g. Service
Bulletins) for service suppliers, and please regularly follow them and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If any errors are found or if you have further suggestions, please notify Nokia in writing by ending letters
or mails by sending English-language email to the following:
Nokia Care Academy
mailto:Service.Manuals@nokia.com
Please keep in mind that this documentation is continuously being updated, and watch out for the
newest version.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames
of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties
of any kind, either express or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or
contents of this document. Nokia reserves the right to revise this document or withdraw it at any time
without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance
including important safety information. Note also the following:
WARNINGS
z CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC
ENGINE MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN
FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF
NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE
IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
z THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO
CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE
STATIONS), BLASTING AREAS ETC.
z OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR
TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY
PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF
THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT
MAY ALSO BE SUBJECT TO INTERFERENCE.
CAUTIONS
z Servicing and alignment must be undertaken by qualified personnel only.
z Ensure that all work is carried out at in anti–static workstation and that an anti–static wrist strap is
worn.
z Use only approved components as specified in the parts list.
z Ensure that all components, modules screws and insulators are correctly re–fitted after servicing
and alignment.
z Ensure that all cables and wires are correctly repositioned.
Nokia requires that product service points have sufficient ESD protection
(against static electricity) when servicing products.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the product
is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can
be damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an
ESD Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
This product is of superior design and craftsmanship and should be treated with care. The suggestions
below will help you to fulfill any warranty obligations and to enjoy this product for many years.
z Keep the phone and all its parts and accessories out of the reach of small children.
z Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain
minerals that will corrode electronic circuits.
z Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
z Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices,
damage batteries, and warp or melt certain plastics.
z Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can
form inside, which may damage electronic circuit boards.
z Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
z Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
z Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
z Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications
or attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Note that a new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new
battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected
to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully
charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving
the product switched on until it turns itself off (or by using the battery discharge facility of any approved
accessory available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and – terminals of the battery (metal strips on the battery) for
example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may
damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will
reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C
(59°F and 77°F). A phone with a hot or cold battery may temporarily not work, even when the battery is
fully charged. Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
SS-219 Camera Removal Tool
This jig is used to separate the camera from the socket.
RJ-230 Soldering Jig
This jig serves as a holder for PWB component de-soldering and
soldering.
RM-685
Service Manual Level 1&2
CA-101 Data Service Cable
This cable provides a connection from the USB port of the personal
computer or notebook to the micro USB connector of the phone
and allows Point of Sale (POS) locations to flash the mobile
terminal.