Nokia E72, E73, RM-529, RM-530, RM-584 Service Manual

...

Download

Page 1

Nokia Customer Care

Service Manual

RM-529; RM-530; RM-584; RM-658 (Nokia E72;

L3&4)

Mobile Terminal

Part No: (Issue 3)

COMPANY CONFIDENTIAL

Page 2

RM-529; RM-530; RM-584; RM-658

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 09/2009 MT Issue 2 10/2009 MT The CA-58RS RF tuning cable has been replaced with

the CA-128RS RF tuning cable in the

and Service Concepts

Minor updates have been made to FS-114 and FLS-5 service tools, WLAN functionality testing concept with SB-7, and GPS testing concept with GPS RF coupler in the chapter.

Issue 3 06/2010 NS RM-658 delta chapter added.

Service Tools and Service Concepts

chapter.

Service Tools

Page ii COMPANY CONFIDENTIAL Issue 3

Page 3

RM-529; RM-530; RM-584; RM-658 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 3 COMPANY CONFIDENTIAL Page iii

Page 4

RM-529; RM-530; RM-584; RM-658

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 3

Page 5

RM-529; RM-530; RM-584; RM-658 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 3 COMPANY CONFIDENTIAL Page v

Page 6

RM-529; RM-530; RM-584; RM-658

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Page vi COMPANY CONFIDENTIAL Issue 3

Page 7

RM-529; RM-530; RM-584; RM-658 Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Issue 3 COMPANY CONFIDENTIAL Page vii

Page 8

RM-529; RM-530; RM-584; RM-658

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Page viii COMPANY CONFIDENTIAL Issue 3

Page 9

RM-529; RM-530; RM-584; RM-658 Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Pol batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Issue 3 COMPANY CONFIDENTIAL Page ix

Page 10

RM-529; RM-530; RM-584; RM-658

Battery information

(This page left intentionally blank.)

Page x COMPANY CONFIDENTIAL Issue 3

Page 11

RM-529; RM-530; RM-584; RM-658 Nokia E72; L3&4 Service Manual Structure

Nokia E72; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF Troubleshooting 5 Camera Module Troubleshooting 6 System Module 7 Service information RM-658 delta chapter Glossary

Issue 3 COMPANY CONFIDENTIAL Page xi

Page 12

RM-529; RM-530; RM-584; RM-658

Nokia E72; L3&4 Service Manual Structure

(This page left intentionally blank.)

Page xii COMPANY CONFIDENTIAL Issue 3

Page 13

Nokia Customer Care

1 — General Information

Issue 3 COMPANY CONFIDENTIAL Page 1 – 1

Page 14

RM-529; RM-530; RM-584; RM-658

General Information

(This page left intentionally blank.)

Page 1 – 2 COMPANY CONFIDENTIAL Issue 3

Page 15

RM-529; RM-530; RM-584; RM-658 General Information

Table of Contents

Product selection................................................................................................................................................... 1–5

Product features and sales package.................................................................................................................... 1–6

Product and module list ....................................................................................................................................... 1–7

Mobile enhancements........................................................................................................................................... 1–8

Technical specifications..................................................................................................................................... 1–10

Transceiver general specifications .............................................................................................................. 1–10

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones ................................ 1–10

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones .................................... 1–11

Battery endurance......................................................................................................................................... 1–13

Environmental conditions ............................................................................................................................ 1–13

List of Tables

Table 1 Audio......................................................................................................................................................... 1–8

Table 2 Car.............................................................................................................................................................. 1–8

Table 3 Data ........................................................................................................................................................... 1–8

Table 4 Messaging................................................................................................................................................. 1–9

Table 5 Music ......................................................................................................................................................... 1–9

Table 6 Navigation ................................................................................................................................................ 1–9

Table 7 Power........................................................................................................................................................ 1–9

Table 8 GSM......................................................................................................................................................... 1–13

List of Figures

Figure 1 View of RM-530....................................................................................................................................... 1–5

Issue 3 COMPANY CONFIDENTIAL Page 1 – 3

Page 16

RM-529; RM-530; RM-584; RM-658

General Information

(This page left intentionally blank.)

Page 1 – 4 COMPANY CONFIDENTIAL Issue 3

Page 17

RM-529; RM-530; RM-584; RM-658 General Information

Product selection

RM-529, RM-530 and RM-584 are quadband phones. RM-529 supports WCDMA850/1900/2100 bands and WLAN. RM-530 supports WCDMA900/1900/2100 bands and WLAN. RM-584 supports WCDMA850/1900/2100 bands, but does not support WLAN. The devices have HSDPA and HSUPA.

For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 10.2 Mbps and HSUPA peak is 2 Mbps (with limited use cases).

In PS/CS mode, the device supports DTM Class with multi slot class 11 (max. 4 RX + 3TX, sum 5). With EGPRS this means maximum download speed of up to 236.8 kbit/s simultaneously with speech. With GPRS this means maximum download speed of up to 64.2 kbit/s simultaneously with speech.

In PS only mode, the device supports MSC 32 (max. 5 Rx + 3 TX, sum 6) timeslots resulting in maximum download speed of up to 296 kbit/s with EGPRS, and up to 107kbit/s with GPRS

The device is an MMS (Multimedia Messaging Service) enabled multimedia terminal. The MMS implementation follows the OMA MMS standard release 1.2. The device also supports A-GPS, and Bluetooth 2.0 standard with stereo audio profiles (A2DP & AVRCP).

The device has a QVGA 2.4” display (320 x 240) capable of displaying 16 million colours and an integrated 5 Mpix autofocus camera with flash. The 2nd VGA camera is for video calls.

The device uses Symbian 9.3 operating system, S60 (release 3.2) UI, and supports the full Web Browser for S60 which brings desktop-like Web browsing experience to mobile devices.

The device also supports MIDP Java 2.0, providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-530

Issue 3 COMPANY CONFIDENTIAL Page 1 – 5

Page 18

Product features and sales package

Bearers and transport

•

CSD, HSCSD

•

GPRS/EGPRS Class B, Multi slot class 32

•

Dual Transfer Mode (DTM) class A, multi slot class 11

•

WCDMA DL 384 kbit/s, UL 384 kbit/s

•

HSDPA up to 10.2 Mbps

•

HSUPA 2 Mbps

Connectivity

•

Assisted GPS (A-GPS)

•

WLAN (not in RM-584)

•

Bluetooth 2.0 with stereo audio profiles (A2DP and AVRCP)

•

High Speed USB with micro USB connector

•

MicroSD memory card - support up to 16 GB

•

3.5 mm AV connector

RM-529; RM-530; RM-584; RM-658

General Information

Display

•

QVGA 2.4” display (320 x 240), 16M colours

•

Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption

•

Orientation sensor (accelerometer) assisted UI turn (portrate / landscape) and turn-to-mute

Imaging and video

•

5 Mpix autofocus camera

•

2nd VGA camera for video calls

•

Video streaming and sharing

•

Dedicated keys for image capture, recording and zooming

•

Image and video editors

Music

•

Music player with MP3/AAC/AAC+/eAAC+/WMA support

•

Noise cancellation (2- MIC noise cancellation for uplink)

•

Speech codec support for AMR-WB, AMR, FR, EFR

•

Mono IHF speaker

•

RDS FM Radio

Productivity

Context management

•

OMA DRM version 2.0

•

PIM (Calendar + Contacts + Active Notes)

•

OTA provisioning & over the air SW update (FOTA)

•

PC Suite for local data synchronization

Page 1 – 6 COMPANY CONFIDENTIAL Issue 3

Page 19

RM-529; RM-530; RM-584; RM-658 General Information

•

Ovi

•

Active Standby

•

Active Synch data synchronization

•

Web Browser (OSS), Java ™ MIDP 2.0, XHTML browsing over TCP/IP

Messaging

•

Email (SMTP, IMAP4, POP3)

•

SMS, MMS (OMA 1.3)

•

Audio Messaging (AMS)

Voice

•

Rich Calls: 2-way video conferencing (video call), video sharing

•

Voice commands, enhanced voice dialling (SIND)

•

Audio message reader for text messages and E-mail

•

VoIP calls

Add-on software framework

•

Symbian OS 9.3

•

Nokia Series 60, 3rd edition, feature pack 3.2

•

Java: MIDP2.0

Additional features

•

City compass to support easy pedestrian routing and guidance

•

Status LED light around navi-key to indicate events like missed call, SMS etc.

•

Vibrating alert

•

Speech codec support for AMR-WB, AMR, FR, EFR

Basic sales package

Basic sales package, there may be sales area variations.

•

Transceiver RM-529, RM-530 or RM-584

•

Battery (BP-4L/1500mAh)

•

Travel charger AC-8

•

Stereo headset (WH-601)

•

Micro USB connectivity cable (CA-101)

•

MicroSD card 4GB (MU-41)

•

Nokia PC Suite in microSD card

•

Short user guide

Product and module list

Module name Type code Notes

System/RF module PWB 2WS UI flex PWB 2WT Flash light PWB 2YD

Issue 3 COMPANY CONFIDENTIAL Page 1 – 7

Page 20

Module name Type code Notes

AV flex PWB 2WU

Mobile enhancements

Table 1 Audio

Enhancement Type

Headsets (stereo) WH-601 inbox

WH-500 WH-600

Wireless headsets (BT stereo) BH-503

BH-504

Table 2 Car

RM-529; RM-530; RM-584; RM-658

General Information

Enhancement Type

Car navigation Nokia 500 Auto Navigation Car kit CK-7W

CK-15W CK-100 CK-300 (BT & plug-in)

CK-600 FM transmitter CA-300 Holder CR-39

CR-82

CR-99 Mobile charger DC-4 Mobile holder easy mount HH-12

HH-17 Plug-in car handsfree HF-200

HF-300

HF-310

HF-510

Table 3 Data

Enhancement Type

MicroSD card, 512MB MU-28 MicroSD card, 1GB MU-22

Page 1 – 8 COMPANY CONFIDENTIAL Issue 3

Page 21

RM-529; RM-530; RM-584; RM-658 General Information

Enhancement Type

MicroSD card, 2GB MU-37 MicroSD card, 4GB MU-41 MicroSD card, 8GB MU-43 MicroSD card, 16GB MU-44 Micro USB connectivity adapter cable CA-101/CA_101D

Table 4 Messaging

Enhancement Type

Digital pen SU-27W Wireless keyboard SU-8W

Table 5 Music

Enhancement Type

Bluetooth speakers MD-5W (BT & plug-in)

MD-7W (BT & plug-in)

Music speakers MD-6

MD-8

Table 6 Navigation

Enhancement Type

Wireless GPS module LD-3W

LD-4W

Table 7 Power

Enhancement Type

Battery 1500 mAh Li-Polymer BP-4L Charger adapter AC-146c Charger AC-5

AC-8 DC-8 DC-9 DC-11

Issue 3 COMPANY CONFIDENTIAL Page 1 – 9

Page 22

Technical specifications

Transceiver general specifications

RM-529; RM-530; RM-584; RM-658

General Information

Unit Dimensions (L x W x T)

Transceiver with BP-4L 1500 mAh Li-Polymer battery back

(mm)

114 x 59.5 x 10.1 128 65

Weight (g)

Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII

(900), WCDMA II (1900) and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925- 960 MHz WCDMA II (1900): 1930-1990MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA II (1900): 1850-1910MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...

251.2mW WCDMA II (1900): -50 ... +24dBm/0.01µW ...

251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

Page 1 – 10 COMPANY CONFIDENTIAL Issue 3

Page 23

RM-529; RM-530; RM-584; RM-658 General Information

Parameter Unit

EDGE output power EDGE850: +5 … +27dBm/3.2mW … 794mW

EDGE900: +5 … +27dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA II (1900): 289

WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA II 100/200 kHz) Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

WCDMA VIII (900): 75

WCDMA II (1900): 75

WCDMA I (2100): 75

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA V (850), WCDMA II

(1900) and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA V (850): 869 - 894 MHz WCDMA II (1900): 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz

Issue 3 COMPANY CONFIDENTIAL Page 1 – 11

Page 24

RM-529; RM-530; RM-584; RM-658

Parameter Unit

Tx frequency band GSM850: 824 - 849MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA V (850): 824 - 849 MHz WCDMA II (1900): 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW

General Information

WCDMA II (1900): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ... 251.2mW

EDGE output power EDGE850: +5 … +27dBm/3.2mW … 794mW

EDGE900: +5 … +27dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA V (850): 108 WCDMA II (1900): 289

WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA V and II 100/200 kHz) Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

WCDMA V (850): 75

WCDMA II (1900): 75

WCDMA I (2100): 75

Page 1 – 12 COMPANY CONFIDENTIAL Issue 3

Page 25

RM-529; RM-530; RM-584; RM-658 General Information

Battery endurance

Battery Capacity (mAh) Talk time Stand-by

Table 8 GSM

BP-4L 1500 ~6.5 h (GSM)

~5 h (WCDMA)

Charging times

AC-8

2 h

Environmental conditions

Temperature conditions

Environmental condition Ambient temperature Notes

Normal operation Reduced performance

Intermittent operation

-15oC...+55oC

-25oC...-15oC +55oC...+70oC

-40oC...-15oC +70oC...+85 oC

Specifications fulfilled Operational for shorts periods

only

Operation not guaranteed but an attempt to operate does not damage the phone.

~450 h (GSM) ~500 h (WCDMA)

No operation or storage

Charging allowed Long term storage conditions

<-40oC...>+85oC

-25oC...+50oC 0oC...+85oC

No storage or operation: an attempt may damage the phone.

Humidity

Relative humidity range is 5...95%. The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any

submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.

Vibration

The module should withstand the following vibrations:

•

5 - 10 Hz; +10dB / octave

•

10 - 50 Hz; 5.58 m2 / s3 (0.0558 g2/ Hz)

•

50 - 300 Hz; - 10 dB / octave

ESD strength

Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ). The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements.

Issue 3 COMPANY CONFIDENTIAL Page 1 – 13

Page 26

RM-529; RM-530; RM-584; RM-658

RoHS

This device uses RoHS compliant components and lead-free soldering process.

General Information

Page 1 – 14 COMPANY CONFIDENTIAL Issue 3

Page 27

Nokia Customer Care

2 — Service Tools and Service

Concepts

Issue 3 COMPANY CONFIDENTIAL Page 2 – 1

Page 28

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

(This page left intentionally blank.)

Page 2 – 2 COMPANY CONFIDENTIAL Issue 3

Page 29

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

Table of Contents

Service tools........................................................................................................................................................... 2–5

Product specific tools....................................................................................................................................... 2–5

FS-114........................................................................................................................................................... 2–5

MJ-222 .......................................................................................................................................................... 2–5

RJ-230 ........................................................................................................................................................... 2–5

SA-131 .......................................................................................................................................................... 2–5

General tools..................................................................................................................................................... 2–5

AC-35............................................................................................................................................................. 2–6

ACF-8............................................................................................................................................................. 2–6

CU-4............................................................................................................................................................... 2–7

FLS-5 ............................................................................................................................................................. 2–8

FPS-21........................................................................................................................................................... 2–8

JXS-1.............................................................................................................................................................. 2–9

PK-1............................................................................................................................................................... 2–9

SB-6............................................................................................................................................................... 2–9

SB-7............................................................................................................................................................... 2–9

SRT-6.......................................................................................................................................................... 2–10

SS-210........................................................................................................................................................ 2–10

SS-46.......................................................................................................................................................... 2–10

SS-62.......................................................................................................................................................... 2–10

SS-93.......................................................................................................................................................... 2–10

SX-4............................................................................................................................................................ 2–11

Cables.............................................................................................................................................................. 2–11

CA-101 ....................................................................................................................................................... 2–11

CA-128RS ................................................................................................................................................... 2–11

CA-31D ....................................................................................................................................................... 2–11

CA-35S........................................................................................................................................................ 2–12

CA-89DS ..................................................................................................................................................... 2–12

DAU-9S....................................................................................................................................................... 2–12

PCS-1.......................................................................................................................................................... 2–13

XRS-6.......................................................................................................................................................... 2–13

Service concepts ................................................................................................................................................. 2–14

POS (Point of Sale) flash concept ................................................................................................................. 2–14

Flash concept with FPS-21............................................................................................................................ 2–15

CU-4 flash concept with FPS-21.................................................................................................................... 2–16

Module jig service concept........................................................................................................................... 2–17

BB/RF tuning concept with module jig ....................................................................................................... 2–18

Bluetooth testing concept with SB-6 .......................................................................................................... 2–19

WLAN functionality testing concept with SB-7 .......................................................................................... 2–20

GPS testing concept with GPS RF coupler.................................................................................................... 2–21

List of Figures

Figure 2 POS flash concept ................................................................................................................................ 2–14

Figure 3 Basic flash concept with FPS-21......................................................................................................... 2–15

Figure 4 CU-4 flash concept with FPS-21.......................................................................................................... 2–16

Figure 5 Module jig service concept ................................................................................................................. 2–17

Figure 6 Service concept for RF testing and RF/BB tuning ............................................................................. 2–19

Figure 7 WLAN functionality testing concept with SB-7................................................................................. 2–20

Figure 8 RF testing concept with RF coupler ................................................................................................... 2–21

Issue 3 COMPANY CONFIDENTIAL Page 2 – 3

Page 30

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

(This page left intentionally blank.)

Page 2 – 4 COMPANY CONFIDENTIAL Issue 3

Page 31

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-529; RM-530; RM-584; RM-658. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-114 Flash adapter For flashing (also dead phones) with SS-62. RF testing (with RF

coupler), and CU-4 supported.

MJ-222 Module jig MJ-222 is meant for troubleshooting, testing, tuning and flashing on

the engine level (CU-4 supported). The jig includes an RF interface for GSM, WCDMA and Bluetooth.

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

engine module.

SA-131 RF coupler SA-131 is a generic device for GPS testing. It is used together with

SS-62.

General tools

Issue 3 COMPANY CONFIDENTIAL Page 2 – 5

Page 32

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output

current up to 3 A.

ACF-8 Universal power

supply

The ACF-8 universal power supply is used to power FLS-5.

Page 2 – 6 COMPANY CONFIDENTIAL Issue 3

Page 33

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

Issue 3 COMPANY CONFIDENTIAL Page 2 – 7

Page 34

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PK-1.

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2) For connecting a PC.

•

Phone connector Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

Page 2 – 8 COMPANY CONFIDENTIAL Issue 3

Page 35

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

SB-6 test box

•

Installation and warranty information

SB-7 WLAN test box WLAN test requires defined position for the device.

Issue 3 COMPANY CONFIDENTIAL Page 2 – 9

Page 36

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

SRT-6 Opening tool SRT-6 is used to open phone covers.

Note: The SRT-6 is included in the Nokia Standard Toolkit.

SS-210 Camera removal tool The camera removal tool SS-210 is used to remove/attach the camera

module from/to the socket.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-21.

SS-62 Generic flash adapter

base for BB5

•

generic base for flash adapters and couplers

•

SS-62 equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

multiplexing between USB and FBUS media, controlled by VUSB

SS-93 Opening tool SS-93 is used for opening JAE connectors.

Note: The SS-93 is included in Nokia Standard Toolkit.

Page 2 – 10 COMPANY CONFIDENTIAL Issue 3

Page 37

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-21 when DCT-4 phones are

flashed.

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

in the FPS-21 sales package.

Issue 3 COMPANY CONFIDENTIAL Page 2 – 11

Page 38

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-21 flash

prommer to the Point-Of-Sales (POS) flash adapter.

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

Page 2 – 12 COMPANY CONFIDENTIAL Issue 3

Page 39

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WCDMA/WLAN: 0.6+-0.1dB

Issue 3 COMPANY CONFIDENTIAL Page 2 – 13

Page 40

Service concepts

POS (Point of Sale) flash concept

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

Figure 2 POS flash concept

Type Description

Product specific tools

BP-4L Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 Micro USB cable

Page 2 – 14 COMPANY CONFIDENTIAL Issue 3

Page 41

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

Flash concept with FPS-21

Figure 3 Basic flash concept with FPS-21

Type Description

Product specific devices

FS-114 Flash adapter

Other devices

FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Service cable

USB cable

Issue 3 COMPANY CONFIDENTIAL Page 2 – 15

Page 42

CU-4 flash concept with FPS-21

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

Figure 4 CU-4 flash concept with FPS-21

Type Description

Product specific devices

FS-114 Flash adapter

Other devices

CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Cables

PCS-1 Power cable CA-89DS Service cable

Standard USB cable

Page 2 – 16 COMPANY CONFIDENTIAL Issue 3

Page 43

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

Type Description

USB cable

Module jig service concept

Figure 5 Module jig service concept

Type Description

Phone specific devices

MJ-222 Module jig

Other devices

CU-4 Control unit FPS-21 Flash prommer box PK-1 SW security device SX-4 Smart card

PC with VPOS and Phoenix service software Measurement equipment

Cables

CA-89DS Service cable PCS-1 DC power cable XRS-6 RF cable

USB cable

Issue 3 COMPANY CONFIDENTIAL Page 2 – 17

Page 44

Type Description

GPIB control cable

BB/RF tuning concept with module jig

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

Type Description

Product specific tools

MJ-222 Module jig

Other tools

CU-4 Control unit PK-1 SW security device SX-4 Smart card

PC with Phoenix service software Smart card reader

Cables

DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable

USB cable

Page 2 – 18 COMPANY CONFIDENTIAL Issue 3

Page 45

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

Bluetooth testing concept with SB-6

Figure 6 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

FS-114 Flash adapter

Other devices

CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box

Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable

USB cable

Issue 3 COMPANY CONFIDENTIAL Page 2 – 19

Page 46

WLAN functionality testing concept with SB-7

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

Figure 7 WLAN functionality testing concept with SB-7

Type Description

Product specific tools

FS-114 Flash adapter

Other tools

CU-4 Control unit PCS-1 DC power cable PK-1 SW Security device

Note: PK-1 can be used instead of PKD-1.

SS-62 Generic base adapter

Cables

PCS-1 Power cable DAU-9S Cable

Standard USB cable

Page 2 – 20 COMPANY CONFIDENTIAL Issue 3

Page 47

RM-529; RM-530; RM-584; RM-658 Service Tools and Service Concepts

GPS testing concept with GPS RF coupler

Figure 8 RF testing concept with RF coupler

Type Description

Product specific devices

FS-114 Flash adapter SA-131 GPS RF coupler

Other devices

CU-4 Control unit SX-4 Smart card JXS-1 RF shield box PK-1 SW security device SS-62 Flash adapter base

Smart card reader Measurement equipment PC with Phoenix service software

Cables

CA-128RS RF service cable (product-specific adapter cable) PCS-1 Power cable DAU-9S MBUS cable

Issue 3 COMPANY CONFIDENTIAL Page 2 – 21

Page 48

Type Description

XRS-6 RF cable

20dB attenuator Interface cable USB cable

RM-529; RM-530; RM-584; RM-658

Service Tools and Service Concepts

Page 2 – 22 COMPANY CONFIDENTIAL Issue 3

Page 49

Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

Issue 3 COMPANY CONFIDENTIAL Page 3 – 1

Page 50

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

(This page left intentionally blank.)

Page 3 – 2 COMPANY CONFIDENTIAL Issue 3

Page 51

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Table of Contents

Baseband self tests in Phoenix ............................................................................................................................ 3–5

Power and charging troubleshooting................................................................................................................. 3–7

Dead or jammed device troubleshooting...................................................................................................... 3–7

Power key troubleshooting............................................................................................................................. 3–8

General voltage checking troubleshooting .................................................................................................. 3–8

General power checking............................................................................................................................... 3–11

Charging troubleshooting ............................................................................................................................ 3–12

RTC troubleshooting ..................................................................................................................................... 3–12

Interface troubleshooting ................................................................................................................................. 3–14

Flash programming fault troubleshooting................................................................................................. 3–14

SIM card troubleshooting ............................................................................................................................. 3–17

MicroSD card troubleshooting...................................................................................................................... 3–18

USB interface troubleshooting..................................................................................................................... 3–20

User interface troubleshooting......................................................................................................................... 3–21

Keyboard troubleshooting ........................................................................................................................... 3–21

Display module troubleshooting................................................................................................................. 3–23

General instructions for display troubleshooting................................................................................. 3–23

Display fault troubleshooting ................................................................................................................. 3–25

Display backlight troubleshooting ......................................................................................................... 3–25

Magnetometer troubleshooting.................................................................................................................. 3–27

Accelerometer troubleshooting................................................................................................................... 3–28

Ambient Light Sensor troubleshooting and re-calibration....................................................................... 3–29

Introduction to ALS troubleshooting and re-calibration ..................................................................... 3–29

Functionality check .................................................................................................................................. 3–29

ALS troubleshooting ................................................................................................................................ 3–31

Calibrating ALS.......................................................................................................................................... 3–31

Audio troubleshooting....................................................................................................................................... 3–33

Audio troubleshooting test instructions..................................................................................................... 3–33

Internal earpiece troubleshooting .............................................................................................................. 3–37

Internal microphone troubleshooting........................................................................................................ 3–37

EANC microphone testing............................................................................................................................. 3–38

Internal handsfree (IHF) troubleshooting................................................................................................... 3–41

External earpiece troubleshooting.............................................................................................................. 3–41

External microphone troubleshooting........................................................................................................ 3–43

Acoustics troubleshooting............................................................................................................................ 3–44

Introduction to acoustics troubleshooting ........................................................................................... 3–44

Earpiece troubleshooting........................................................................................................................ 3–45

IHF troubleshooting................................................................................................................................. 3–45

EANC error microphone troubleshooting............................................................................................... 3–47

EANC reference microphone troubleshooting....................................................................................... 3–48

Microphone troubleshooting .................................................................................................................. 3–49

Vibra troubleshooting................................................................................................................................... 3–50

Bluetooth and FM radio troubleshooting ........................................................................................................ 3–51

Bluetooth troubleshooting .......................................................................................................................... 3–51

FM radio troubleshooting............................................................................................................................. 3–52

GPS troubleshooting .......................................................................................................................................... 3–53

GPS failure troubleshooting......................................................................................................................... 3–53

GPS basic checks troubleshooting ............................................................................................................... 3–54

WLAN troubleshooting....................................................................................................................................... 3–55

WLAN functionality test using SB-7 and Phoenix....................................................................................... 3–55

Issue 3 COMPANY CONFIDENTIAL Page 3 – 3

Page 52

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

WLAN layout and test points........................................................................................................................ 3–56

WLAN settings for Phoenix........................................................................................................................... 3–56

WLAN functional tests................................................................................................................................... 3–58

WLAN auto tuning......................................................................................................................................... 3–61

WLAN failure troubleshooting ..................................................................................................................... 3–64

WLAN basic checks troubleshooting ........................................................................................................... 3–65

Baseband manual tuning guide........................................................................................................................ 3–66

Certificate restoring for BB5 products......................................................................................................... 3–66

List of Tables

Table 9 Display module troubleshooting cases............................................................................................... 3–23

Table 10 Pixel defects ........................................................................................................................................ 3–23

List of Figures

Figure 9 Flashing pic 1. Take single trig measurement for the rise of the BSI signal................................. 3–15

Figure 10 Flashing pic 2. Take single trig measurement for the rise of the BSI signal............................... 3–16

Figure 11 AV mic to AV ear, single-ended loop measurement. 16 kHz lowpass filter is used to attenuate

noise from the signal. The filter is optional.......................................................................................... 3–34

Figure 12 AV mic to HP ear, single-ended loop measurement. 62.5 kHz lowpass filter is used to attenuate

noise from the signal. The filter is optional.......................................................................................... 3–35

Figure 13 Ext microphone in Int handsfree out, single-ended loop measurement without filter............ 3–35

Figure 14 Ext microphone in Int handsfree out, differential loop measurement with 8 kHz lowpass filter.

The signal is measured differentially between the pads of B2102. ................................................... 3–36

Figure 15 WLAN auto tune settings.................................................................................................................. 3–62

Figure 16 WLAN auto tune results.................................................................................................................... 3–63

Page 3 – 4 COMPANY CONFIDENTIAL Issue 3

Page 53

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Baseband self tests in Phoenix

Context

Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below.

If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting

(page 3–7 ) .

Issue 3 COMPANY CONFIDENTIAL Page 3 – 5

Page 54

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 6 COMPANY CONFIDENTIAL Issue 3

Page 55

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Power and charging troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 7

Page 56

Power key troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 8 COMPANY CONFIDENTIAL Issue 3

Page 57

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

General voltage checking troubleshooting

Troubleshooting flow - Page 1 of 2

Issue 3 COMPANY CONFIDENTIAL Page 3 – 9

Page 58

Troubleshooting flow - Page 2 of 2

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 10 COMPANY CONFIDENTIAL Issue 3

Page 59

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

General power checking

Check the following voltages:

Signal

Rename

VIO Gazoo/Pearl ON ON 1.8 Memory, I/Os,

VBACK Gazoo/Pearl ON ON 2.5 Back-up

VSIM1 Gazoo/Pearl ON ON 1.8/3.0 SIM card VAUX1 Gazoo/Pearl ON ON 2.8 Display, 3D

VAUX2 Gazoo/Pearl OFF OFF 2.5 ALS,

VANA Gazoo/Pearl ON ON 2.5 Not used VR1 Gazoo/Pearl OFF ON 2.5 Crystal

VRFC Gazoo/Pearl OFF ON 1.8 RAPU

VRCP1 Gazoo/Pearl 4.75 To RF parts

Regulator Sleep Idle Nominal

voltage

Main user Notes

display, WLAN, GPS

battery

magnetometer , OFN

accelerometer

oscillators

converters

VREF Gazoo/Pearl ON ON 1.25 RF reference VCORE Gazoo/Pearl ON ON 1.2 RAPU digital Can change due

to RAPU version

& SW VOUT Gazoo/Pearl OFF OFF 2.5 Not used VCAM_2V8 N1401 OFF OFF 2.8 Camera Disabled in

sleep VCAM_1V8 N1402 OFF OFF 1.800 Camera Disabled in

sleep VMEM Gazoo/Pearl OFF OFF 2.9 microSD Disabled in

sleep

Issue 3 COMPANY CONFIDENTIAL Page 3 – 11

Page 60

Charging troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 12 COMPANY CONFIDENTIAL Issue 3

Page 61

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

RTC troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 13

Page 62

Interface troubleshooting

Flash programming fault troubleshooting

Troubleshooting flow - Page 1 of 2

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 14 COMPANY CONFIDENTIAL Issue 3

Page 63

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Troubleshooting flow - Page 2 of 2

Figure 9 Flashing pic 1. Take single trig measurement for the rise of the BSI signal

Issue 3 COMPANY CONFIDENTIAL Page 3 – 15

Page 64

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Figure 10 Flashing pic 2. Take single trig measurement for the rise of the BSI signal

Page 3 – 16 COMPANY CONFIDENTIAL Issue 3

Page 65

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

SIM card troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 17

Page 66

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 18 COMPANY CONFIDENTIAL Issue 3

Page 67

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

MicroSD card troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 19

Page 68

USB interface troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 20 COMPANY CONFIDENTIAL Issue 3

Page 69

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

User interface troubleshooting

Keyboard troubleshooting

Context

There are two possible failure modes in the keyboard:

•

One or more keys are stuck, so that the key does not react when a keydome or a side key is pressed. This kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.).

•

Malfunction of several keys at the same time. This happens when one or more rows or columns in the key

matrix are failing (shortcut or open connection). If the failure mode is not clear, start with the Keyboard test in Phoenix. In this phone the keyboard is connected to D2800 I/O pins.

There are no serviceable parts for the optical navi key. Scratches on the joystick cover decrease its performance. Self test ST_JOYSTICK_IF_TEST checks interfaces to the system module. If the self test fails, check connector X2401 and UI module connector X2521.

Issue 3 COMPANY CONFIDENTIAL Page 3 – 21

Page 70

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 22 COMPANY CONFIDENTIAL Issue 3

Page 71

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Display module troubleshooting

General instructions for display troubleshooting

Context

•

The display is in a normal mode when the phone is in active use.

•

The operating modes of the display can be controlled with the help of

Table 9 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing.

•

If a part of the image is missing, change the display module.

•

If the image is otherwise corrupted, follow the display fault troubleshooting flowchart.

Phoenix

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 10 Pixel defects

Item White dot defect Black dot

defect

1 Defect counts R G B White Dot

Total

1 1

Total

1 1 1 1

2 Combined

defect counts

Issue 3 COMPANY CONFIDENTIAL Page 3 – 23

Not allowed. Two single dot defects that are within 5 mm of each other should be

interpreted as combined dot defect.

Page 72

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Steps

1. Verify with a working display that the fault is not on the display module itself. The display module cannot be repaired.

2. Check that the cellular engine is working normally. i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that also the application engine is functioning normally (you

3. Proceed to the display fault troubleshooting flowchart. Use the Display Test tool in

Phoenix

should be able to read the APE ID).

service software.

Phoenix

to find the detailed fault mode.

Page 3 – 24 COMPANY CONFIDENTIAL Issue 3

Page 73

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Display fault troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 25

Page 74

Display backlight troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 26 COMPANY CONFIDENTIAL Issue 3

Page 75

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Magnetometer troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 27

Page 76

Accelerometer troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 28 COMPANY CONFIDENTIAL Issue 3

Page 77

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Ambient Light Sensor troubleshooting and re-calibration

Introduction to ALS troubleshooting and re-calibration

The Ambient Light Sensor (ALS) consists of the following components:

•

Ambient Light Sensor (N1100). ALS is a digital I2C interface component that has two channels with different spectral sensitivities. When combined, the component responds to illuminance similar as human eye.

•

Vdd filtering capacitor (C1100) The ALS components are located at the top side of the main PWB. ALS information is used to control the keypad and display brightness of the phone. The keyboard backlight

is turned OFF, when it is not needed. Display brightness is dimmed, when environment lighting is dark. ALS is calibrated in production and can be re-tuned in service points though not recommended unless calibration coefficient is lost for some reason.

Note: ALS calibration is also required for Light SWAP Engines, because ALS is not factory calibrated

for Light SWAP.

When executing the ALS calibration, a reference phone that includes calibrated ALS is required. The ALS retuning instructions show why the reference phone is needed.

Note: Make sure that you have completed the display and keyboard backlights troubleshooting

before starting the ALS troubleshooting.

There is an Ambient Light Sensor window in the Phoenix Display Test tool, which shows the luminance value. The correct luminance in darkness is <20 lx, and in an office environment 100-2000 lx.

Note: The luminance value depends heavily on the light source and the angle of the phone against

the light source, so the values above can only be used as a rough guideline. Phoenix has an ambient light sensor calibration tool for changing the calibration values.

Functionality check

Steps

1. Connect the phone to

the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.

2. Scan product on Phoenix (CTRL+R)

Phoenix

, start the

Phoenix

software, and set the phone (e.g. on the table) so that

Issue 3 COMPANY CONFIDENTIAL Page 3 – 29

Page 78

3. Choose Testing → Display test.

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

4. Open the Lights tab, and check the Ambient light sensor check box. Click the Read button in order to get the reference ambient light value. Cover the sensor and click Read again. When covered, the luminance reading should be less than after clicking Read without covering the sensor.

5. If the component does not give any reading or the reading does not change when sensor is/is not covered, replace the part.

Note: The ALS calibration procedure requires a reference phone with a calibrated ALS.

Page 3 – 30 COMPANY CONFIDENTIAL Issue 3

Page 79

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

ALS troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 31

Page 80

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Calibrating ALS

Steps

1. Connect the phone to

the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.

2. Scan product on Phoenix (CTRL+R)

3. Choose Testing → Ambient Light Sensor Calibration.

Phoenix

, start the

Phoenix

software, and set the phone (e.g. on the table) so that

4. Uncheck the Use default values only check box, click the Read button to get the AD-Count values for

Channel 0 and Channel 1, and write them down.

Note: In the example graphic the reference phone values are: Channel 0=3001 and Channel 1=337

5. Repeat steps 1-4 for the phone to be calibrated.

Note: Make sure the phone to be calibrated is located in the same place as the reference phone was

when luminance reading was taken.

6. Calculate and write down co-efficient value by division:

7. To calibrate ALS, the value in the Reference Level textbox needs to be adjusted for both channels until

the Co-efficient calculated by Phoenix equals the values calculated in step 6. Click Calibrate after each try (and uncheck the Use default values only check box).

8. Calibration is done when the Co-efficient is equal to the co-efficient value calculated in step 6.

Note: Decimal numbers should be used in the iteration to achieve adequate precision (e.g.

200.2455)

Page 3 – 32 COMPANY CONFIDENTIAL Issue 3

Page 81

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

9. Use Phoenix ( Testing → Display test → Lights tab) to verify the calibration by reading the luminance

value for both the reference phone and calibrated phone.

Note: Remember that the illuminance readings for the reference and calibrated phones must be

done in the same ambient light conditions. If the illuminance values differ more than +- 10%, repeat the whole ALS calibration procedure.

10. To end the calibration, click Close.

Audio troubleshooting

Audio troubleshooting test instructions

External earpiece, internal earpiece and internal handsfree outputs can be measured either with a singleended or a differential probe.

When measuring with a single-ended probe each output is measured against the ground. The input signal for each loop test is single-ended.

Required equipment

The following equipment is needed for the tests:

•

Oscilloscope

•

Function generator (sine waveform)

•

Phoenix service software

•

Battery voltage 3.7V

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths are used in the tests:

•

AV mic to AV ear

•

AV mic to HP ear

•

Ext microphone in Int handsfree out

Note: The internal uplink microphones can be tested using the Phoenix self test "ST-DIGIMIC-TEST".

If the test result is PASS, the uplink microphones are electrically OK. For more thorough testing, see section Internal microphone troubleshooting (page 3–37 ) .

Each audio loop sets routing from the specified input to the specified output enables a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in a table in the following section.

Phoenix audio loop tests and test results

The results presented in this table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.

Issue 3 COMPANY CONFIDENTIAL Page 3 – 33

Page 82

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Loop test Input

terminal

AV mic to AV ear HS_MIC

and GND

AV mic to HP ear HS_MIC

and GND

Ext microphone in Int handsfree

HS_MIC and GND

out

Measurement data

Output

terminal

HS_EAR_R and GND

HS_EAR_L and GND

B2101 pad1 and GND

B2101 pad2 and GND

B2102 pad1 and GND

B2102 pad2 and GND

Path gain

[dB] (fixed)

Input voltage,

1 kHz sine

[mVp-p]

Single-ended

output

voltage [mVp-

Output

DC level

+21.3 100 584 0

+18.2 100 407 1.5

+3.6 with lowpass filter

1000 758 with

lowpass filter See the

Measurement data

graphics

below

[V]

Figure 11 AV mic to AV ear, single-ended loop measurement. 16 kHz lowpass filter is used to attenuate noise from the

signal. The filter is optional.

Page 3 – 34 COMPANY CONFIDENTIAL Issue 3

Page 83

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Figure 12 AV mic to HP ear, single-ended loop measurement. 62.5 kHz lowpass filter is used to attenuate noise from the

signal. The filter is optional.

Figure 13 Ext microphone in Int handsfree out, single-ended loop measurement without filter.

Issue 3 COMPANY CONFIDENTIAL Page 3 – 35

Page 84

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Figure 14 Ext microphone in Int handsfree out, differential loop measurement with 8 kHz lowpass filter. The signal is

measured differentially between the pads of B2102.

Page 3 – 36 COMPANY CONFIDENTIAL Issue 3

Page 85

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Internal earpiece troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 37

Page 86

Internal microphone troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 38 COMPANY CONFIDENTIAL Issue 3

Page 87

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

EANC microphone testing

Context

For this test, Phoenix 2009.07.002.37336 or newer is needed.

Steps

1. Put the phone on the jig on a table.

The area around the phone should be free from objects. Ambient noise should be low so it does not disturb the test.

2. Start Phoenix service software.

3. From the

4. Set the phone in test mode.

5. From the Testing menu, select Audio Control.

The

6. Audio routing must be turned off before this test. In the

Activate.

File

menu, select Scan Product and check that the correct product version is displayed.

Audio Control

dialogue box is displayed.

Audio Control

window, select None and click

Failing this, several dB of measurement error is created. Check this especially after uplink microphone tests.

7. In the

The IHF speakers emit a 1 kHz tone and the EANC microphones measure the sound level.

Issue 3 COMPANY CONFIDENTIAL Page 3 – 39

Audio Control

window, activate E-ANC Microphone Test.

Page 88

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

8. Close the error pop-up window, if it appears.

9. The test returns dB values for reference mic (the backside mic) and the error mic (the earpice mic).

Acceptable dB values are:

•

Reference mic: -21 dB … -41 dB

•

Error mic: -28 dB … -48 dB A much lower value may indicate a fault in the microphone or a block in the sound inlet. It is recommended to run this test more than once and observe the results. There may be an electrical

fault if a microphone gives exactly the same result each time. The test returns also PASS/FAIL information for both microphones.

Page 3 – 40 COMPANY CONFIDENTIAL Issue 3

Page 89

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Internal handsfree (IHF) troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 41

Page 90

External earpiece troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 42 COMPANY CONFIDENTIAL Issue 3

Page 91

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

External microphone troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 43

Page 92

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Acoustics troubleshooting

Introduction to acoustics troubleshooting

Acoustics design ensures that the sound is detected correctly with a microphone and properly radiated to the outside of the device by the speaker. The acoustics of the phone include these basic systems: earpiece, integrated handsfree (IHF), EANC error microphone, EANC reference microphone and two digital uplink microphones.

The sound reproduced from the earpiece readiates through a single hole on the front cover (A-cover). The sound reproduced from the IHF speaker radiates from the sound holes located on the bottom part of the back cover. The EANC error microphone is located in the opening in the front of the earpiece. The reference microphone is located at the bottom side and its sound hole is near the camera. The uplink microphones are located on the top side of the PWB. The sound hole of the primary microphone is in the bottom, left corner. The sound hole of the secondary microphone is in the keyboard near the Q-key.

For a correct functionality of the phone, all sound holes must be always open. When the phone is used, care must be taken not to close any of those holes with a hand or fingers. The phone should be dry and clean, and no objects must be located in such a way that they close any of the holes.

Page 3 – 44 COMPANY CONFIDENTIAL Issue 3

Page 93

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Earpiece troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 45

Page 94

IHF troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 46 COMPANY CONFIDENTIAL Issue 3

Page 95

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

EANC error microphone troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 47

Page 96

EANC reference microphone troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 48 COMPANY CONFIDENTIAL Issue 3

Page 97

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Microphone troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 49

Page 98

Vibra troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 50 COMPANY CONFIDENTIAL Issue 3

Page 99

RM-529; RM-530; RM-584; RM-658 BB Troubleshooting and Manual Tuning Guide

Bluetooth and FM radio troubleshooting

Bluetooth troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 – 51

Page 100

FM radio troubleshooting

Troubleshooting flow

RM-529; RM-530; RM-584; RM-658

BB Troubleshooting and Manual Tuning Guide

Page 3 – 52 COMPANY CONFIDENTIAL Issue 3

Nokia E72, E73, RM-529, RM-530, RM-584 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

ESD protection

Care and maintenance

Company policy

Battery information

Nokia E72; L3&4 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones

Battery endurance

Environmental conditions

Service tools

Product specific tools

FS-114 Flash adapter For flashing (also dead phones) with SS-62. RF testing (with RF

MJ-222 Module jig MJ-222 is meant for troubleshooting, testing, tuning and flashing on

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

SA-131 RF coupler SA-131 is a generic device for GPS testing. It is used together with

General tools

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

ACF-8 Universal power

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-21 Flash prommer

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

PK-1 Software protection

SB-7 WLAN test box WLAN test requires defined position for the device.

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-210 Camera removal tool The camera removal tool SS-210 is used to remove/attach the camera

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-21 flash

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Service concepts

POS (Point of Sale) flash concept

Flash concept with FPS-21

CU-4 flash concept with FPS-21

Module jig service concept

BB/RF tuning concept with module jig

Bluetooth testing concept with SB-6

WLAN functionality testing concept with SB-7

GPS testing concept with GPS RF coupler

Baseband self tests in Phoenix

Power and charging troubleshooting

Dead or jammed device troubleshooting

Power key troubleshooting

General voltage checking troubleshooting

General power checking

Charging troubleshooting

RTC troubleshooting

Interface troubleshooting

Flash programming fault troubleshooting

SIM card troubleshooting

MicroSD card troubleshooting

USB interface troubleshooting

User interface troubleshooting

Keyboard troubleshooting

Display module troubleshooting

General instructions for display troubleshooting

Display fault troubleshooting