Page 1
Nokia Customer Care
Service Manual
RM-639 (Nokia X3-02)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 2
Amendment Record Sheet
Amendment Record Sheet
Amendment No Date Inserted By Comments
Issue 1 08/2010 Jeff Zhao
RM-639
Page ii COMPANY CONFIDENTIAL Issue 1
Copyright © 2010 Nokia. All rights reserved.
Page 3
RM-639
Copyright
Copyright
Copyright © 2010 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this
document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Issue 1 COMPANY CONFIDENTIAL Page iii
Copyright © 2010 Nokia. All rights reserved.
Page 4
RM-639
Warnings and cautions
Warnings and cautions
Warnings
•
IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
•
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
•
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
•
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
•
Servicing and alignment must be undertaken by qualified personnel only.
•
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
•
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
•
Use only approved components as specified in the parts list.
•
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and
alignment.
•
Ensure all cables and wires are repositioned correctly.
•
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
•
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise
GSM or WCDMA PA may be damaged.
Page iv COMPANY CONFIDENTIAL Issue 1
Copyright © 2010 Nokia. All rights reserved.
Page 5
RM-639
For your safety
For your safety
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect
incompatible products.
Issue 1 COMPANY CONFIDENTIAL Page v
Copyright © 2010 Nokia. All rights reserved.
Page 6
RM-639
Care and maintenance
Care and maintenance
This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.
•
Keep the phone and all its parts and accessories out of the reach of small children.
•
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
•
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
•
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
•
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
•
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
•
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
•
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
•
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Page vi COMPANY CONFIDENTIAL Issue 1
Copyright © 2010 Nokia. All rights reserved.
Page 7
RM-639
ESD protection
ESD protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
Issue 1 COMPANY CONFIDENTIAL Page vii
Copyright © 2010 Nokia. All rights reserved.
Page 8
RM-639
Battery information
Battery information
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Page viii COMPANY CONFIDENTIAL Issue 1
Copyright © 2010 Nokia. All rights reserved.
Page 9
RM-639
Company policy
Company policy
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
Please state:
•
Title of the Document + Issue Number/Date of publication
•
Latest Amendment Number (if applicable)
•
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: Service.Manuals@nokia.com
Issue 1 COMPANY CONFIDENTIAL Page ix
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RM-639
Company policy
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RM-639
Nokia X3-02 Service Manual Structure
Nokia X3-02 Service Manual Structure
1 General information
2 Service Devices and Service Concepts
3 BB Troubleshooting and Manual Tuning Guide
4 Cellular RF troubleshooting
5 System Module
6 BOB (WLAN/FM/BT)
Glossary
Issue 1 COMPANY CONFIDENTIAL Page xi
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RM-639
Nokia X3-02 Service Manual Structure
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Nokia Customer Care
1 — General information
Issue 1 COMPANY CONFIDENTIAL Page 1 – 1
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RM-639
General information
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RM-639
General information
Table of Contents
Product selection................................................................................................................................................... 1–5
Phone features ...................................................................................................................................................... 1–5
Software and user interface features.................................................................................................................. 1–6
Enhancements ....................................................................................................................................................... 1–7
Technical specifications........................................................................................................................................ 1–7
General specifications...................................................................................................................................... 1–7
Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/II/I phones................................ 1–7
Battery endurance............................................................................................................................................ 1–9
Environmental conditions ............................................................................................................................... 1–9
List of Figures
Figure 1 RM–639 (Nokia X3–02) product picture ............................................................................................... 1–5
Issue 1 COMPANY CONFIDENTIAL Page 1 – 3
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RM-639
General information
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RM-639
General information
Product selection
RM–639 (Nokia X3–02) is a GSM/WCDMA dual mode phone, supporting GSM 850/900/1800/1900 and WCDMA
850/900/1900/2100.
Figure 1 RM–639 (Nokia X3–02) product picture
Phone features
Hardware features
•
Protocols: WCDMA bands: V +VIII + II +I (850/900/1900/2100)
GSM bands: 850/900/1800/1900
•
Power class: WCDMA class 3 (24 dBm), class 4 for WCDMA II
GSM1800/1900 Class 1 (1W 30 dBm)
GSM900/850 Class 4 (2W, 33dBm)
•
3GPP: Rel.6
•
WCDMA packet data: HSDPA (Cat 9 – 10.2 Mbps)
/HSUPA (Cat 5 – 2.00 Mbps)
•
Codecs: WB-AMR, NB-AMR, HR, FR, EFR
•
SIM: 1.8V & 3V support
•
Addressbook: 2000 enties internal
•
Display: QVGA 262k colors, 2.4” touch
•
Camera: 5Mpx full focus
•
Music player: Stereo MP3, MPEG4, AAC, AAC LC, AAC+, eAAC+, NRT, MXMF, WMA, WAV, AMR, AMR-WB, MIDI
•
Keymat: ITU-T keymat (4x3, wide)
•
Side keys: Volume up and down, lock
Issue 1 COMPANY CONFIDENTIAL Page 1 – 5
Copyright © 2010 Nokia. All rights reserved.
Page 18
General information
•
Other keys: Messaging key
•
Vibra: Internal
•
Speakers: Integrated handsfree, mono
•
Radio: Stereo FM radio w RDS
•
Interfaces: Micro USB AB /charger plug
2mm DC charging plug
3.5mm AV connector
Bluetooth version 2.1+EDR
microSD memory card
•
Ringing: 101 Phon from 10cm dist
•
Lanyard detail: Yes
•
Memory: 1024 Mbit M3-NAND Flash / 512 Mbit DDR RAM)
Other features
•
Pre-loaded and OTA download of ringing tones, music, wallpapers, screen savers
•
Games, Web-Search, Ovi Store, Ovi Share
•
Language packs (incl predictive text) for SEAP, China, Europe, Middle East,LTA, India and Africa
RM-639
Software and user interface features
Applications/Service Enablers
•
OMA DRM 2.0, WM DRM 10
•
OMA MMS 1.3, MMS Conformance 3.0, AMR, and SMIL
•
OMA Client Provisioning v1.1
•
Audio messaging
•
JSR 75, JSR, 82, JSR118, JSR135, JSR139, JSR172, JSR177, JSR179, JSR184, JSR185, JSR205, JSR211, JSR226,
JSR234, JSR248 (Subset compliance) and NokiaUI proprietary API. Support for background running (up to
8 manufacturer or operator signed) MIDlets, RMS size max = 512kB per file - up to 2000 files, JAR size max
= 1024k - no limit for pre-installed MIDlets, Heap = 2048k, Background heap = 2048k, Touch support, HTTP
(S) +up- and download streaming, TCP/IP, UDP, SSL, TLS
•
Push email with attachments: IMAP4, POP3, SMTP
•
3GPP H.263 playback + streaming. H.264 + MPEG4 video and playback
•
SyncML (local and remote)
•
Instant messaging
•
OMA Device Management 1.2 and FOTA with FUMO 1.0
•
Nokia OSS Internet Browser (WAP 2.0 XHTML)
•
Macromedia Flash Lite 3.0
•
Ovi Share 5.x
UI features (Series 40/SPR 9.2/Touch)
•
EDGE (EGPRS): MSC 33 (RX+TX 5+4, max 6 slots)
•
GPRS: MSC 33 (RX+TX 5+4, max 6 slots) UMTS, GSM/EGSM, EGPRS/GPRS/ Rel.6 HSPA
•
Stereo BT
Page 1 – 6 COMPANY CONFIDENTIAL Issue 1
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RM-639
General information
•
High Speed USB (FS/HS/OTG)
•
WLAN (802.11 b,g,n)
Enhancements
•
Battery: 860mAh tabby (BL-4S) - inbox
•
Chargers: AC-8 (inbox), AC-6, DC-9
•
Car solutions: HF-510, HF-310
•
MicroSD cards: MU-37, MU-41, MU-43, MU-44
•
Wired headset: WH-102 (inbox), WH-205
•
Wireless headset (BT): BH-606 (mono), BH-103 (Stereo)
•
Music speaker: MD-9, MD-11
•
Data cables: CA-101D (inbox)
Technical specifications
General specifications
Unit Dimension (mm) Weight (g) Volume (cc)
RM-639 transceiver with
BL–4S 860 mAh Li-Ion
battery pack
106.2 x 48.4 x9.6 77.4 45.2
Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/II/I phones
Parameter Unit
Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII (900), WCDMA V (850),
WCDMA II (1900) and WCDMA I (2100)
Rx frequency band GSM850: 869 - 894 MHz
EGSM900: 925 - 960 MHz
GSM1800: 1805 - 1880 MHz
GSM1900: 1930 - 1990 MHz
WCDMA VIII (900): 925 - 960 MHz
WCDMA V (850): 869 - 894 MHz
WCDMA II (1900): 1930 - 1990 MHz
WCDMA I (2100): 2110 - 2170 MHz
Issue 1 COMPANY CONFIDENTIAL Page 1 – 7
Copyright © 2010 Nokia. All rights reserved.
Page 20
Parameter Unit
Tx frequency band GSM850: 824 - 849 MHz
EGSM900: 880 - 915 MHz
GSM1800: 1710 - 1785 MHz
GSM1900: 1850 - 1910 MHz
WCDMA VIII (900): 880 - 915 MHz
WCDMA V (850): 824 - 849 MHz
WCDMA II (1900): 1850 - 1910 MHz
WCDMA I (2100): 1920 - 1980 MHz
Output power GSM850: +5 ...+33dBm/3.2mW ... 2W
GSM900: +5 … +33dBm/3.2mW … 2W
GSM1800: +0 … +30dBm/1.0mW … 1W
GSM1900: +0 … +30dBm/1.0mW … 1W
RM-639
General information
WCDMA VIII (900): -50 ... +24 dBm/0.01μW ... 251mW
WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251mW
WCDMA II (1900): -50 ... +21 dBm/0.01μW ... 126mW
WCDMA I (2100): -50 ... +24 dBm/0.01μW ... 251mW
EDGE output power EDGE850: +5 … +27dBm/3.2mW … 501mW
EDGE900: +5 … +27dBm/3.2mW … 501mW
EDGE1800: +0 … +26dBm/1.0mW … 398mW
EDGE1900:+0 … +26dBm/1.0mW … 398mW
Number of RF channels GSM850: 124
GSM900: 174
GSM1800: 374
GSM1900: 299
WCDMA VIII (900): 152
WCDMA V (850): 108
WCDMA II (1900): 289
WCDMA I (2100): 277
Channel spacing 200 kHz (WCDMA V and II 100/200 kHz)
Page 1 – 8 COMPANY CONFIDENTIAL Issue 1
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Page 21
RM-639
General information
Parameter Unit
Number of Tx power levels GSM850: 15
GSM900: 15
GSM1800: 16
GSM1900: 16
WCDMA VIII (900): 75
WCDMA V (850): 75
WCDMA II (1900): 72
WCDMA I (2100): 75
Battery endurance
Battery Talk time
(2G/3G)
BL—4S 860 mAh
Li-ion
Note: Variation in operation times will occur depending on SIM card, network settings and usage.
Talk time is increased by up to 30% if half rate is active, and reduced by 5% if enhanced full rate is
active.
GSM: up to 5.3 h
WCDMA: up to 3.5 h
Environmental conditions
Environmental
condition
Normal operation
Reduced performance
Intermittent or no
operation
-15 oC ... +55 oC
55 oC ... +70 oC
-40 oC ... -15 oC and +70 oC ... +85oC
Standby time
(2G/3G)
GSM: up to 430 h
WCDMA: up to 390
h
Ambient temperature Notes
Video playback Music time
6 h 28 h
Specifications fulfilled
Operational only for short periods
Operation not guaranteed but an
attempt to operate will not damage
the phone
No operation or
storage
Charging allowed
Long term storage
conditions
Issue 1 COMPANY CONFIDENTIAL Page 1 – 9
<-40 oC and >+85 oC
-15 oC ... +55 oC
0 oC ... +85 oC
Copyright © 2010 Nokia. All rights reserved.
No storage. An attempt to operate
may cause permanent damage
Page 22
RM-639
General information
Environmental
condition
Humidity and water
resistance
Ambient temperature Notes
Relative humidity range is 5 to 95%.
Condensed or dripping water may
cause intermittent malfunctions.
Protection against dripping water
has to be implemented in (enclosure)
mechanics.
Continuous dampness will cause
permanent damage to the module.
Page 1 – 10 COMPANY CONFIDENTIAL Issue 1
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Page 23
Nokia Customer Care
2 — Service Devices and
Service Concepts
Issue 1 COMPANY CONFIDENTIAL Page 2 – 1
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RM-639
Service Devices and Service Concepts
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RM-639
Service Devices and Service Concepts
Table of Contents
Service devices....................................................................................................................................................... 2–5
Product specific devices................................................................................................................................... 2–5
FS-158........................................................................................................................................................... 2–5
MJ-282 .......................................................................................................................................................... 2–5
SA-106 .......................................................................................................................................................... 2–6
General devices................................................................................................................................................. 2–6
CU-4............................................................................................................................................................... 2–7
FLS-5 ............................................................................................................................................................. 2–8
FPS-21........................................................................................................................................................... 2–8
PK-1............................................................................................................................................................... 2–9
PKD-1 ............................................................................................................................................................ 2–9
RJ-244 ........................................................................................................................................................... 2–9
SB-6............................................................................................................................................................... 2–9
SB-7............................................................................................................................................................ 2–10
SRT-6.......................................................................................................................................................... 2–10
SS-46.......................................................................................................................................................... 2–10
SS-62.......................................................................................................................................................... 2–10
SX-4............................................................................................................................................................ 2–10
Cables.............................................................................................................................................................. 2–11
CA-101 ....................................................................................................................................................... 2–11
CA-158RS ................................................................................................................................................... 2–11
CA-31D ....................................................................................................................................................... 2–11
CA-89DS ..................................................................................................................................................... 2–12
DAU-9S....................................................................................................................................................... 2–12
PCS-1.......................................................................................................................................................... 2–12
XRS-6.......................................................................................................................................................... 2–13
Service concepts ................................................................................................................................................. 2–13
POS (Point of Sale) flash concept ................................................................................................................. 2–13
Flash concept with FPS-21............................................................................................................................ 2–14
CU-4 flash concept with FPS-21.................................................................................................................... 2–15
Module jig service concept........................................................................................................................... 2–16
RF testing concept with RF coupler ............................................................................................................. 2–17
Service concept for RF testing and RF/BB tuning....................................................................................... 2–18
Bluetooth testing concept with SB-6 .......................................................................................................... 2–19
Level 3 WLAN test concept ........................................................................................................................... 2–21
List of Tables
Table 1 Attenuation values ............................................................................................................................... 2–11
List of Figures
Figure 2 POS flash concept ................................................................................................................................ 2–13
Figure 3 Basic flash concept with FPS-21......................................................................................................... 2–14
Figure 4 CU-4 flash concept with FPS-21.......................................................................................................... 2–15
Figure 5 Module jig service concept ................................................................................................................. 2–16
Figure 6 RF testing concept with RF coupler ................................................................................................... 2–17
Figure 7 Service concept for RF testing and RF/BB tuning ............................................................................. 2–18
Figure 8 Service concept for RF testing and RF/BB tuning ............................................................................. 2–19
Figure 9 Level 3 WLAN test concept.................................................................................................................. 2–21
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Service Devices and Service Concepts
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RM-639
Service Devices and Service Concepts
Service devices
Product specific devices
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-639. For the correct use of the service devices, and the best effort of workbench setup,
please refer to various concepts.
FS-158 Flash adapter
•
FS-158 is equipped with a clip interlock system
•
provides standardised interface towards Control Unit
•
provides RF connection using coupler
•
multiplexing between USB and FBUS media, controlled by VUSB
MJ-282 Module jig MJ-282 is meant for component level troubleshooting.
The jig includes an Bluetooth. In addition, it has the following
features:
•
Provides mechanical interface with the engine module
•
Provides galvanic connection to all needed test pads in module
•
Multiplexing between USB and FBUS media, controlled by Vusb
•
MMC interface
•
Duplicated SIM connector
•
Connector for control unit
•
Access for AV- and USB connectors
Issue 1 COMPANY CONFIDENTIAL Page 2 – 5
Copyright © 2010 Nokia. All rights reserved.
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RM-639
Service Devices and Service Concepts
SA-106 RF coupler SA-106 is an RF coupler for WCDMA and GSM RF testing. It is used
together with SS-62.
The following table shows attenuations from the antenna pads of the
mobile terminal to the SMA connectors of SA-106:
•
Frequency Attenuation. (dB)
GSM850 TX Low:-10.4 Mid:-10.0 High:-10.0
GSM850 RX Low:-9.0 Mid:-8.5 High:-8.5
GSM900 TX Low:-8.5 Mid:-8.5 High:-8.5
GSM900 RX Low:-8.5 Mid:-9.1 High:-10.0
GSM1800 TX Low:-23.7 Mid:-20.0 High:-18.4
GSM1800 RX Low:-18.0 Mid:-17.2 High:-16.7
GSM1900 TX Low:-17.6 Mid:-16.7 High:-16.1
GSM1900 RX Low:-15.8 Mid:-15.1 High:-14.3
WCDMA band I TX Low:-15.9 Mid:-15.3 High:-14.7
WCDMA band I RX Low:-12.3 Mid:-12.2 High:-12.6
WCDMA band II TX Low:-17.5 Mid:-16.7 High:-16.1
WCDMA band II RX Low:-15.8 Mid:-15.1 High:-14.3
WCDMA band VIII TX Low:-8.5 Mid:-8.5 High:-9.2
WCDMA band VIII RX Low:-9.0 Mid:-9.0 High:-9.0
General devices
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-639. For the correct use of the service devices, and the best effort of workbench setup,
please refer to various concepts.
Page 2 – 6 COMPANY CONFIDENTIAL Issue 1
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Page 29
RM-639
Service Devices and Service Concepts
CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash
adapter. It requires an external 12 V power supply.
The unit has the following features:
•
software controlled via USB
•
EM calibration function
•
Forwards FBUS/Flashbus traffic to/from terminal
•
Forwards USB traffic to/from terminal
•
software controlled BSI values
•
regulated VBATT voltage
•
2 x USB2.0 connector (Hub)
•
FBUS and USB connections supported
When using CU-4, note the special order of connecting cables and
other service equipment:
Instructions
1 Connect a service tool (jig, flash adapter) to CU-4.
2 Connect CU-4 to your PC with a USB cable.
3 Connect supply voltage (12 V)
4 Connect an FBUS cable (if necessary).
5 Start Phoenix service software.
Note: Phoenix enables CU-4 regulators via USB when it is
started.
Reconnecting the power supply requires a Phoenix restart.
Issue 1 COMPANY CONFIDENTIAL Page 2 – 7
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RM-639
Service Devices and Service Concepts
FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,
developed specifically for POS use.
Note: FLS-5 can be used as an alternative to PK-1.
FPS-21 Flash prommer
FPS-21 sales package:
•
FPS-21 prommer
•
AC-35 power supply
•
CA-31D USB cable
FPS-21 interfaces:
Front
•
Service cable connector
Provides Flashbus, USB and VBAT connections to a mobile device.
•
SmartCard socket
A SmartCard is needed to allow DCT-4 generation mobile device
programming.
Rear
•
DC power input
For connecting the external power supply (AC-35).
•
Two USB A type ports (USB1/USB3)
Can be used, for example, for connecting external storage memory
devices or mobile devices
•
One USB B type device connector (USB2)
For connecting a PC.
•
Phone connector
Service cable connection for connecting Flashbus/FLA.
•
Ethernet RJ45 type socket (LAN)
For connecting the FPS-21 to LAN.
Inside
•
Four SD card memory slots
For internal storage memory.
Note: In order to access the SD memory card slots inside
FPS-21, the prommer needs to be opened by removing the
front panel, rear panel and heatsink from the prommer body.
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RM-639
Service Devices and Service Concepts
PK-1 Software protection
key
PK-1 is a hardware protection key with a USB interface. It has the same
functionality as the PKD-1 series dongle.
PK-1 is meant for use with a PC that does not have a series interface.
To use this USB dongle for security service functions please register
the dongle in the same way as the PKD-1 series dongle.
PKD-1 SW security device
SW security device is a piece of hardware enabling the use of the
service software when connected to the parallel (LPT) port of the PC.
Without the device, it is not possible to use the service software.
Printer or any such device can be connected to the PC through the
device if needed.
RJ-244 Soldering jig RJ-244 is a soldering jig used for soldering and as a rework jig for the
engine module.
SB-6 Bluetooth test and
interface box (sales
package)
The SB-6 test box is a generic service device used to perform Bluetooth
bit error rate (BER) testing, and establishing cordless FBUS connection
via Bluetooth. An ACP-8x charger is needed for BER testing and an
AXS-4 cable in case of cordless interface usage testing .
Sales package includes:
•
SB-6 test box
•
Installation and warranty information
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Service Devices and Service Concepts
SB-7 WLAN test box WLAN test requires defined position for the device.
SRT-6 Opening tool SRT-6 is used to open phone covers.
Note: The SRT-6 is included in the Nokia Standard Toolkit.
RM-639
SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and
FPS-20/FPS-21.
SS-62 Generic flash adapter
base for BB5
•
generic base for flash adapters and couplers
•
SS-62 equipped with a clip interlock system
•
provides standardised interface towards Control Unit
•
multiplexing between USB and FBUS media, controlled by VUSB
SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning
and testing.
SX-4 is also needed together with FPS-20/FPS-21 when DCT-4 phones
are flashed.
Page 2 – 10 COMPANY CONFIDENTIAL Issue 1
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Page 33
RM-639
Service Devices and Service Concepts
Cables
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-639. For the correct use of the service devices, and the best effort of workbench setup,
please refer to various concepts.
CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections
between the PC and the phone.
CA-158RS RF tuning cable Product-specific adapter cable for RF tuning.
•
Table 1 Attenuation values
Band Attenuation Rx/Tx
GSM+WCDMA 850/900 0.2...0.3 dB
GSM+WCDMA 1800/1900 0.3...0.4 dB
CA-31D USB cable The CA-31D USB cable is used to connect FPS-20/FPS-21 to a PC. It is
included in the FPS-20/FPS-21 sales packages.
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RM-639
Service Devices and Service Concepts
CA-89DS Cable Provides VBAT and Flashbus connections to mobile device
programming adapters.
DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for
example, between the PC's serial port and module jigs, flash adapters
or docking station adapters.
Note: Docking station adapters valid for DCT4 products.
PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled voltage.
Page 2 – 12 COMPANY CONFIDENTIAL Issue 1
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Page 35
RM-639
Service Devices and Service Concepts
Service concepts
POS (Point of Sale) flash concept
XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to
the RF measurement equipment.
SMA to N-Connector approximately 610 mm.
Attenuation for:
•
GSM850/900: 0.3+-0.1 dB
•
GSM1800/1900: 0.5+-0.1 dB
•
WCDMA/WLAN: 0.6+-0.1dB
Figure 2 POS flash concept
Type Description
Product specific tools
BL-4S Battery
Other tools
FLS-5 POS flash dongle
PC with service software
Issue 1 COMPANY CONFIDENTIAL Page 2 – 13
Copyright © 2010 Nokia. All rights reserved.
Page 36
Type Description
Cables
CA-101 Micro USB cable
Flash concept with FPS-21
RM-639
Service Devices and Service Concepts
Figure 3 Basic flash concept with FPS-21
Type Description
Product specific devices
FS–158 Flash adapter
Other devices
FPS-21 Flash prommer box
AC-35 Power supply
PK-1 SW security device
SS-46 Interface adapter
PC with Phoenix service software
Cables
CA-89DS Service cable
Page 2 – 14 COMPANY CONFIDENTIAL Issue 1
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RM-639
Service Devices and Service Concepts
Type Description
USB cable
CU-4 flash concept with FPS-21
Figure 4 CU-4 flash concept with FPS-21
Type Description
Product specific devices
FS-158 Flash adapter
Other devices
CU-4 Control unit
FPS-21 Flash prommer box
AC-35 Power supply
PK-1 SW security device
SS-62 Flash adapter base
SX-4 Smart card (for DCT-4 generation mobile device programming)
PC with Phoenix service software
Cables
Issue 1 COMPANY CONFIDENTIAL Page 2 – 15
Copyright © 2010 Nokia. All rights reserved.
Page 38
Type Description
PCS-1 Power cable
CA-89DS Service cable
Standard USB cable
USB cable
Module jig service concept
RM-639
Service Devices and Service Concepts
Figure 5 Module jig service concept
Type Description
Phone specific devices
MJ-282 Module jig
Other devices
CU-4 Control unit
FPS-21 Flash prommer box
PK-1/PKD-1 SW security device
SX-4 Smart card
PC with VPOS and Phoenix service software
Measurement equipment
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RM-639
Service Devices and Service Concepts
Type Description
Cables
CA-89DS Service cable
PCS-1 DC power cable
XRS-6 RF cable
USB cable
GPIB control cable
RF testing concept with RF coupler
Figure 6 RF testing concept with RF coupler
Type Description
Product specific devices
FS-158 Flash adapter
SA-106 RF coupler
Other devices
CU-4 Control unit
SX-4 Smart card
FPS-21 Flash prommer box
PK-1/PKD-1 SW security device
Issue 1 COMPANY CONFIDENTIAL Page 2 – 17
Copyright © 2010 Nokia. All rights reserved.
Page 40
Type Description
SS-62 Flash adapter base
Measurement equipment
PC with Phoenix service software
Cables
CA-89DS Service cable
PCS-1 Power cable
XRS-6 RF cable
GPIB control cable
USB cable
Service concept for RF testing and RF/BB tuning
RM-639
Service Devices and Service Concepts
Figure 7 Service concept for RF testing and RF/BB tuning
Type Description
Product specific devices
MJ-282 Module jig
Other devices
CU-4 Control unit
Page 2 – 18 COMPANY CONFIDENTIAL Issue 1
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Page 41
RM-639
Service Devices and Service Concepts
Type Description
PK-1 SW security device
SX-4 Smart card
Measurement equipment
Smart card reader
PC with Phoenix service software
Cables
DAU-9S MBUS cable
PCS-1 DC power cable
XRS-6 RF cable
GPIB control cable
USB cable
Bluetooth testing concept with SB-6
Figure 8 Service concept for RF testing and RF/BB tuning
Type Description
Product specific devices
FS-158 Flash adapter
Other devices
CU-4 Control unit
Issue 1 COMPANY CONFIDENTIAL Page 2 – 19
Copyright © 2010 Nokia. All rights reserved.
Page 42
Type Description
SS-62 Flash adapter base
PK-1 SW security device
SX-4 Smart card
SB-6 Bluetooth test and interface box
Smart card reader
PC with Phoenix service software
Cables
DAU-9S MBUS cable
PCS-1 DC power cable
USB cable
RM-639
Service Devices and Service Concepts
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RM-639
Service Devices and Service Concepts
Level 3 WLAN test concept
Figure 9 Level 3 WLAN test concept
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Service Devices and Service Concepts
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Nokia Customer Care
3 — BB Troubleshooting and
Manual Tuning Guide
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Table of Contents
Baseband self tests in Phoenix ............................................................................................................................ 3–5
Power and charging troubleshooting................................................................................................................. 3–7
Dead or jammed device troubleshooting...................................................................................................... 3–7
Dynamo charging troubleshooting ................................................................................................................ 3–9
Power key troubleshooting.......................................................................................................................... 3–10
General voltage checking troubleshooting ............................................................................................... 3–11
General power checking............................................................................................................................... 3–13
Charging troubleshooting ............................................................................................................................ 3–14
USB charging troubleshooting..................................................................................................................... 3–15
Battery current measuring fault troubleshooting ..................................................................................... 3–16
Clocking troubleshooting ............................................................................................................................. 3–17
Interface troubleshooting ................................................................................................................................. 3–18
Flash programming fault troubleshooting................................................................................................. 3–18
SIM card troubleshooting ............................................................................................................................. 3–21
MicroSD card troubleshooting...................................................................................................................... 3–23
USB troubleshooting..................................................................................................................................... 3–24
USB data interface troubleshooting....................................................................................................... 3–24
USB charging troubleshooting................................................................................................................ 3–26
User interface troubleshooting......................................................................................................................... 3–27
Keyboard and side keys troubleshooting ................................................................................................... 3–27
Keyboard LEDs troubleshooting................................................................................................................... 3–28
Touch screen troubleshooting.......................................................................................................................... 3–28
Introduction to touch screen troubleshooting .......................................................................................... 3–28
Proximity sensor troubleshooting............................................................................................................... 3–29
Resistive touch screen troubleshooting ..................................................................................................... 3–31
Display module troubleshooting ...................................................................................................................... 3–34
General instructions for display troubleshooting...................................................................................... 3–34
Display fault troubleshooting ...................................................................................................................... 3–36
Display backlight troubleshooting .............................................................................................................. 3–36
Camera module troubleshooting...................................................................................................................... 3–37
Introduction to camera troubleshooting ................................................................................................... 3–37
Camera troubleshooting............................................................................................................................... 3–38
Taking and evaluating test pictures....................................................................................................... 3–38
Camera troubleshooting.......................................................................................................................... 3–39
Camera baseband troubleshooting........................................................................................................ 3–39
Camera no recognizable viewfinder image troubleshooting.............................................................. 3–40
Camera bad image quality troubleshooting ......................................................................................... 3–42
Audio troubleshooting....................................................................................................................................... 3–43
Audio troubleshooting test instructions..................................................................................................... 3–43
Internal earpiece troubleshooting .............................................................................................................. 3–45
Internal microphone troubleshooting........................................................................................................ 3–45
Internal handsfree (IHF) troubleshooting................................................................................................... 3–46
Acoustics troubleshooting............................................................................................................................ 3–47
Introduction to acoustics troubleshooting ........................................................................................... 3–47
Earpiece troubleshooting........................................................................................................................ 3–48
IHF troubleshooting................................................................................................................................. 3–49
Microphone troubleshooting .................................................................................................................. 3–50
Vibra troubleshooting................................................................................................................................... 3–51
Baseband manual tuning guide........................................................................................................................ 3–51
Certificate restoring for BB5 products......................................................................................................... 3–51
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Energy management calibration................................................................................................................. 3–57
List of Tables
Table 2 Display module troubleshooting cases............................................................................................... 3–34
Table 3 Pixel defects .......................................................................................................................................... 3–34
Table 4 Calibration value limits ........................................................................................................................ 3–57
List of Figures
Figure 10 Flashing pic 1. Take single trig measurement for the rise of the BSI signal............................... 3–19
Figure 11 Flashing pic 2. Take single trig measurement for the rise of the BSI signal............................... 3–20
Figure 12 Proximity sensor troubleshooting - part 1..................................................................................... 3–29
Figure 13 Proximity sensor troubleshooting - part 2..................................................................................... 3–30
Figure 14 Resistive touch screen troubleshooting ......................................................................................... 3–31
Figure 15 Touch controller basic checks .......................................................................................................... 3–32
Figure 16 Touch screen basic checks................................................................................................................ 3–33
Figure 17 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is
connected. ................................................................................................................................................ 3–44
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Baseband self tests in Phoenix
Context
Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the
diagram below.
If the phone is dead and you cannot perform the self tests, go to
Dead or jammed device troubleshooting.
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Troubleshooting flow
RM-639
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Power and charging troubleshooting
Dead or jammed device troubleshooting
Troubleshooting flow - Page 1 of 2
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Troubleshooting flow - Page 2 of 2
RM-639
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Dynamo charging troubleshooting
Troubleshooting flow
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Power key troubleshooting
Troubleshooting flow
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BB Troubleshooting and Manual Tuning Guide
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General voltage checking troubleshooting
Troubleshooting flow - Page 1 of 2
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Troubleshooting flow - Page 2 of 2
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BB Troubleshooting and Manual Tuning Guide
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General power checking
Check the following voltages:
Signal
Rename
VIO Pearl/Gazoo ON ON 1.8 Memory, I/Os,
VBACK Pearl/Gazoo ON ON 2.5 Back-up
VSIM1 Pearl/Gazoo ON ON 1.8/3.0 SIM card
VAUX1 Pearl/Gazoo ON ON 2.8 TV-OUT, 3DFS,
VAUX2 Pearl/Gazoo OFF OFF 2.5 ALS
VANA Pearl/Gazoo ON ON 2.5 Audio
VR1 Pearl/Gazoo OFF ON 2.5 Crystal
VRFC Pearl/Gazoo OFF ON 1.8 RAPU
VREF Pearl/Gazoo ON ON 1.25 RF reference
VCORE Pearl/Gazoo ON ON 1.2 RAPU digital Can change due
Regulator Sleep Idle Nominal
voltage
Main user Notes
Display
battery
MR, Display
oscillators
converters
to RAPU version
& SW
VMEM Pearl/Gazoo OFF OFF 2.9 microSD Disabled in
sleep
VDIGIMIC Pearl/Gazoo OFF OFF 1.8 Digimic
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Charging troubleshooting
Troubleshooting flow
RM-639
BB Troubleshooting and Manual Tuning Guide
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USB charging troubleshooting
Context
For instructions regarding USB charging troubleshooting, see section USB charging troubleshooting
(page 3–26 ) .
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Battery current measuring fault troubleshooting
Troubleshooting flow
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Clocking troubleshooting
Troubleshooting flow
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Interface troubleshooting
Flash programming fault troubleshooting
Troubleshooting flow - Page 1 of 2
RM-639
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Troubleshooting flow - Page 2 of 2
Figure 10 Flashing pic 1. Take single trig measurement for the rise of the BSI signal
Issue 1 COMPANY CONFIDENTIAL Page 3 – 19
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Figure 11 Flashing pic 2. Take single trig measurement for the rise of the BSI signal
RM-639
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SIM card troubleshooting
Troubleshooting flow
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MicroSD card troubleshooting
Troubleshooting flow
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USB troubleshooting
USB data interface troubleshooting
Troubleshooting flow - Page 1 of 2
RM-639
BB Troubleshooting and Manual Tuning Guide
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Troubleshooting flow - Page 2 of 2
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USB charging troubleshooting
Troubleshooting flow
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BB Troubleshooting and Manual Tuning Guide
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User interface troubleshooting
Keyboard and side keys troubleshooting
Context
Possible failure mode in the keyboard module:
•
One or more keys are stuck, so that the key does not react when a keydome or a side key is pressed. This
kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.)
If the failure mode is not clear, start with the Keyboard test in Phoenix.
Troubleshooting flow
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Keyboard LEDs troubleshooting
Troubleshooting flow
RM-639
BB Troubleshooting and Manual Tuning Guide
Touch screen troubleshooting
Introduction to touch screen troubleshooting
RM-639 has a resistive touch screen user interface, which means that the device does not have a traditional
ITU-T keypad. The key components of the touch screen user interface are:
•
Touch window with touch controller (TSC2004)
•
Proximity sensor
The resistive touch window is located above the display. It enables finger as well as stylus touch, and it
provides tactile feedback. The tactile feedback is implemented by using the same vibra that is used for
alerting. The touch controller includes drivers and the control logic to measure touch pressure.
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The proximity sensor is attached to the UI flex assembly. It sends out a beam of IR light, and then computes
the distance to any nearby objects from the characteristics of the returned (reflected) signal. There is a booth
between the sensor and the touch window, which isolates the IR transmitter from the IR receiver by
preventing the reflection from the touch window surface.
Proximity sensor troubleshooting
Context
Proximity sensor troubleshooting is broken down into two parts. The main purpose of the automatic check
is to identify the fault automatically without any manual checks. If the automatic flow does not provide
enough information, a manual check can be done to narrow down the cause of the fault.
Troubleshooting flow
Figure 12 Proximity sensor troubleshooting - part 1
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Figure 13 Proximity sensor troubleshooting - part 2
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Resistive touch screen troubleshooting
Troubleshooting flow
Figure 14 Resistive touch screen troubleshooting
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Figure 15 Touch controller basic checks
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Figure 16 Touch screen basic checks
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Display module troubleshooting
General instructions for display troubleshooting
Context
•
The display is in a normal mode when the phone is in active use.
•
The operating modes of the display can be controlled with the help of
Table 2 Display module troubleshooting cases
Display blank There is no image on the display. The display looks
the same when the phone is on as it does when the
phone is off. The backlight can be on in some cases.
Image on the display not correct Image on the display can be corrupted or a part of
the image can be missing.
•
If a part of the image is missing, change the
display module.
•
If the image is otherwise corrupted, follow the
display fault troubleshooting flowchart.
Phoenix
.
Backlight dim or not working at all Backlight LED components are inside the display
module. Backlight failure can also be in the
connector or in the backlight power source in the
main engine of the phone.
This means that in case the display is working
(image OK), the backlight is faulty.
Visual defects (pixel) Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and
white, on a full screen.
The display may have some random pixel defects
that are acceptable for this type of display. The
criteria when pixel defects are regarded as a display
failure, resulting in a replacement of the display, are
presented the following table.
Table 3 Pixel defects
Item White dot defect Black dot
defect
1 Defect counts R G B White Dot
Total
1 1
Total
1 1 1 1
2 Combined
defect counts
Page 3 – 34 COMPANY CONFIDENTIAL Issue 1
Not allowed.
Two single dot defects that are within 5 mm of each other should be
interpreted as combined dot defect.
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Steps
1. Verify with a working display that the fault is not on the display module itself.
The display module cannot be repaired.
2. Check that the cellular engine is working normally.
i To check the functionality, connect the phone to a docking station.
ii Start
iii Read the phone information to check that also the application engine is functioning normally (you
3. Proceed to the display fault troubleshooting flowchart.
Use the Display Test tool in
Phoenix
should be able to read the APE ID).
service software.
Phoenix
to find the detailed fault mode.
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Display fault troubleshooting
Troubleshooting flow
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Display backlight troubleshooting
Troubleshooting flow
Camera module troubleshooting
Introduction to camera troubleshooting
Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant
conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to
measure quantitatively, and the difference between a good and a bad picture can be small. Some training
or experience may be needed to detect what is actually wrong.
When checking for possible errors in camera functionality, knowing what error is suspected significantly
helps the testing by narrowing down the amount of test cases. The following types of image quality problems
are common:
•
Dust (black spots)
•
Lack of sharpness
•
Bit errors
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Camera troubleshooting
Taking and evaluating test pictures
When
•
•
•
•
•
•
•
•
When
•
•
•
•
•
taking
Avoid bright fluorescent light, 50/60Hz electrical network or high artificial illumination levels
If the phone is hot, let it rest for a while before taking the picture
Make sure the optical system is clean
Use highest possible resolution
Make sure the light is sufficient (bright office lightning)
Do not take the picture towards a light source
Hold the phone as still as possible when taking the picture
If camera has auto focus: Pictures should be taken both at infinity ~>2m and at macro distance ~10-15 cm
in order to verify auto focus functionality
evaluating
The center of the picture is sharper than the edges
The image may be blurred, though it does not show in the viewfinder
Analyse the picture from your PC monitor, full colour setting is recommended
If possible, compare with a picture of the same motive taken with a similar Nokia device
If camera has auto focus: Remember that the white focussing frame which appears when the camera
button is pressed halfway down, must turn green for auto focus lock. If the frame turns red, the camera
is not focussed!
a test picture, remember the following:
a test picture, remember the following:
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Camera troubleshooting
Troubleshooting flow
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Camera baseband troubleshooting
Troubleshooting flow
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Camera no recognizable viewfinder image troubleshooting
Troubleshooting flow
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Camera bad image quality troubleshooting
Troubleshooting flow
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Audio troubleshooting
Audio troubleshooting test instructions
Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or
a differential probe.
When measuring with a single-ended probe each output is measured against the ground.
Internal handsfree output is measured using a current probe, if a special low-pass filter designed for
measuring a digital amplifier is not available. Note also that when using a current probe, the input signal
frequency must be set to 2kHz.
The input signal for each loop test can be either single-ended or differential.
Required equipment
The following equipment is needed for the tests:
•
Oscilloscope
•
Function generator (sine waveform)
•
Phoenix service software
•
Battery voltage 3.7V
Test procedure
Audio can be tested using the Phoenix audio routings option. These different audio loop paths can be
activated:
•
Mic2P to Internal earpiece
•
Mic2P microphone to Internal handsfree speaker
Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test.
Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test
are presented in a table in the following section.
Phoenix audio loop tests and test results
The results presented in this table apply when no accessory is connected and battery voltage is set to 3.7V.
Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory
during measurement causes a significant drop in measured quantities.
The gain values presented in the table apply for a differential output vs. single-ended/differential input.
Loop test Input
terminal
External Mic to
Internal
Earpiece
C2033 R2051/50 ~9 100 288 NA NA
Output
terminal
Path
gain
[dB]
(fixed)
Input
voltage
[mVp-p]
Differential
output
voltage
[mVp-p]
Output
DC level
[V]
Output
current
[mA]
External Mic to
Internal
handsfree
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C2033 X2100//
X2101
Copyright © 2010 Nokia. All rights reserved.
~16 100 600 NA NA
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Measurement data
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If a special low-pass filter designed for measuring digital amplifiers is unavailable, the measurement must be performed with a
current probe and the input signal frequency must be 2kHz.
Figure 17 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected.
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Internal earpiece troubleshooting
Troubleshooting flow
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Internal microphone troubleshooting
Troubleshooting flow
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Internal handsfree (IHF) troubleshooting
Troubleshooting flow
Acoustics troubleshooting
Introduction to acoustics troubleshooting
Acoustics design ensures that the sound is detected correctly with a microphone and properly radiated to
the outside of the device by the speaker. The acoustics of the phone include three basic systems: earpiece,
integrated handsfree (IHF) and microphone.
The sound reproduced from the earpiece eradiates through a single hole on the front cover (A-cover). The
sound reproduced from the IHF speaker radiates from the sound hole located on the bottom side on the top
part of the phone. The inlet for the microphone can be found in the keymat area.
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For a correct functionality of the phone, all sound holes must be always open. When the phone is used, care
must be taken not to close any of those holes with a hand or fingers. The phone should be dry and clean,
and no objects must be located in such a way that they close any of the holes.
Earpiece troubleshooting
Troubleshooting flow
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IHF troubleshooting
Troubleshooting flow
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Microphone troubleshooting
Troubleshooting flow
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Vibra troubleshooting
Troubleshooting flow
Baseband manual tuning guide
Certificate restoring for BB5 products
Context
This procedure is performed when the device certificate is corrupted for some reason.
All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.
The procedure for certificate restoring is the following:
•
Flash the phone with the latest available software using FPS-20 or FPS-21.
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Note: USB flashing does not work for a dead BB5 phone.
•
Create a request file.
•
Send the file to Nokia by e-mail. Use the following addresses depending on your location:
•
APAC: sydney.service@nokia.com
•
CHINA: repair.ams@nokia.com
•
E&A: salo.repair@nokia.com
•
AMERICAS: fls1.usa@nokia.com
•
When you receive a reply from Nokia, carry out certificate restoring.
•
Tune the phone completely.
Note: SX-4 smart card is needed.
•
If the phone resets after certificate restoring, reflash the phone again.
Required equipment and setup:
•
Phoenix
•
The latest phone model specific
•
PKD-1 dongle
•
SX-4 smart card (Enables BB5 testing and tuning features)
•
Activated FPS-20 flash prommer OR FPS-21 flash prommer
•
Flash update package 08.30.012 or newer for FPS-20 or FPS-21 flash prommers
•
CU-4 control unit
•
USB cable from PC USB Port to CU-4 control unit
•
Phone model specific adapter for CU-4 control unit
•
PCS-1 cable to power CU-4 from external power supply
•
XCS-4 modular cable between flash prommer and CU-4
service software v 2008.34/38 or newer.
Phoenix
Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate
restoring.
data package.
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Steps
1. Program the phone software.
i Start
ii Update the phone MCU software to the latest available version.
iii Choose the product manually from File → Open Product , and click OK.
iv Go to Flashing → SW Update and wait until
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Phoenix
If the new flash is empty and the phone cannot communicate with
Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.
picture.
and login. Make sure the connection has been managed correctly for FPS-20 or FPS-21.
Phoenix
Copyright © 2010 Nokia. All rights reserved.
reads the product data as shown in the following
Phoenix
, reflash the phone.
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Product is automatically set according to the phone support module which was opened manually,
but the flash files cannot be found because the correct data cannot be read from the phone
automatically.
Code must be chosen manually, it determines the correct flash files to be used. Please choose the
correct product code (can be seen in the phone type label) from the dropdown list.
Flash Type must be set to Phone as Manufactured.
v To continue, click Start.
Progress bars and messages on the screen show actions during phone programming, please wait.
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Programming is completed when Flashing Completed message is displayed.
The product type designator and MCU SW version are displayed in the status bar.
vi Close the
2. Create a
For this procedure, you must supply +12 V to CU-4 from an external power supply.
i To connect the phone with
ii Choose Tools → Certificate Restore .
iii To choose a location for the request file, click Browse.
SW Update
Request
file.
window and then choose File → Close Product .
Phoenix
, choose File → Scan Product .
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iv Name the file so that you can easily identify it, and click Open.
The name of the file and its location are shown.
v To create the
vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment.
3. Restore certificate.
For this procedure, you must supply +12 V to CU-4 from an external power supply.
i Save the reply file sent by Nokia to your computer.
ii Start
iii Choose File → Scan Product .
Phoenix
Request
service software.
file, click Start.
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iv From the Tools menu, choose Certificate Restore and select Process a response file in the
pane.
v To choose the location where response file is saved, click Browse.
vi Click Open.
Action
The name of the file and the path where it is located are shown.
vii To write the file to phone, click Start.
Next actions
After a successful rewrite, you must retune the phone completely by using
Important: Perform all tunings: RF, BB, and UI.
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Copyright © 2010 Nokia. All rights reserved.
Phoenix
tuning functions.
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