Nokia X6, RM-551, RM-552, RM-559 Service Manual

Page 1
Nokia Customer Care
Service Manual
RM-551; RM-552; RM-559 (Nokia X6; L3&4)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2009 Nokia. All rights reserved.
Page 2

Amendment Record Sheet

Amendment Record Sheet
Issue 1 10/2009 AP-K
RM-551; RM-552; RM-559
Page ii COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
Page 3
RM-551; RM-552; RM-559 Copyright

Copyright

Copyright © 2009 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Issue 1 COMPANY CONFIDENTIAL Page iii
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RM-551; RM-552; RM-559

Warnings and cautions

Warnings and cautions
Warnings
IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
Servicing and alignment must be undertaken by qualified personnel only.
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
Use only approved components as specified in the parts list.
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.
Page iv COMPANY CONFIDENTIAL Issue 1
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Page 5
RM-551; RM-552; RM-559 For your safety

For your safety

QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.
Issue 1 COMPANY CONFIDENTIAL Page v
Copyright © 2009 Nokia. All rights reserved.
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RM-551; RM-552; RM-559

ESD protection

ESD protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under
ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
Page vi COMPANY CONFIDENTIAL Issue 1
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Page 7
RM-551; RM-552; RM-559 Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Issue 1 COMPANY CONFIDENTIAL Page vii
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RM-551; RM-552; RM-559

Company policy

Company policy
Our policy is of continuous development; details of all technical modifications will be included with service bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e­mail.
Please state:
Title of the Document + Issue Number/Date of publication
Latest Amendment Number (if applicable)
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com
Page viii COMPANY CONFIDENTIAL Issue 1
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Page 9
RM-551; RM-552; RM-559 Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
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Battery information
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RM-551; RM-552; RM-559 Nokia X6; L3&4 Service Manual Structure

Nokia X6; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 Camera Module Troubleshooting 6 System Module and User Interface Glossary
Issue 1 COMPANY CONFIDENTIAL Page xi
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RM-551; RM-552; RM-559
Nokia X6; L3&4 Service Manual Structure
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Nokia Customer Care
1 — General Information
Issue 1 COMPANY CONFIDENTIAL Page 1 –1
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General Information
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RM-551; RM-552; RM-559 General Information
Table of Contents
Product selection....................................................................................................................................................1–5
Product features and sales package.....................................................................................................................1–6
Product and module list ........................................................................................................................................1–7
Mobile enhancements............................................................................................................................................1–8
Technical specifications...................................................................................................................................... 1–11
Transceiver general specifications ............................................................................................................... 1–11
Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/II/I phones.............................. 1–11
Battery endurance.......................................................................................................................................... 1–13
Environmental conditions ............................................................................................................................. 1–13
List of Tables
Table 1 Audio..........................................................................................................................................................1–8
Table 2 Car...............................................................................................................................................................1–9
Table 3 Data ......................................................................................................................................................... 1–10
Table 4 Messaging............................................................................................................................................... 1–10
Table 5 Music ....................................................................................................................................................... 1–10
Table 6 Navigation .............................................................................................................................................. 1–10
Table 7 Power...................................................................................................................................................... 1–11
List of Figures
Figure 1 View of RM-551/RM-552/RM-559 ...........................................................................................................1–5
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General Information
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RM-551; RM-552; RM-559 General Information

Product selection

This device is a GSM/HSDPA/WCDMA tri-mode handportable monoblock phone with a capacitive touch UI, integrated GPS (A-GPS OMA SUPL), WLAN and a TV-out connection. RM-551 supports EGSM850/900/1800/1900 and WCDMA850/1900/2100 bands, RM-559 supports EGSM850/900/1800/1900 and WCDMA900/1900/2100 bands, and both devices support CSD/HSCSD, GPRS/EGPRS and WCDMA/HSDPA data bearers. RM-552 supports EGSM850/900/1800/1900 bands, with CSD/HSCSD and GPRS/EGPRS data bearers.
For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6 Mbit/s downlink (with limited use cases).
For GPRS/EGPRS networks RM-551/RM-552/RM-559 is a Class B GPRS/EGPRS MSC 32 (5 Rx + 3 Tx, max sum 6) device, which means a maximum uplink speed of xxx kbit/s and downlink speed of xxx kbit/s. It also supports Dual Transfer Mode (DTM) for simultaneous voice and packet data connection in GSM/EDGE networks; simple class A, multi slot class 11, (4 Rx + 3 Tx, max sum 5 ).
This device has a large nHD 3.2”(640 x 360 pixels) colour display (active area xxx mm x xxx mm) with 16 million colors. It also has a 5 megapixel autofocus camera with 4 x digital zoom and an integrated dual LED flash.
This device is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation follows the OMA MMS standard release 1.3. It also supports the Bluetooth 2.0 + EDR standard.
This device uses a S60 5.0 operating system and supports the full Web Browser for S60, which brings desktop­like Web browsing experience to mobile devices.
This device also supports MIDP Java 2.0, providing a good platform for compelling 3rd party applications.
Figure 1 View of RM-551/RM-552/RM-559
Issue 1 COMPANY CONFIDENTIAL Page 1 –5
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Product features and sales package

New hardware characteristics
Touch screen phone:
Capasitive touch UI – no physical input or UI navigation keys
Contacts Bar - Person centric UI
Media Bar – Easy access to media
Bearers and transport
WCDMA DL xxx kbit/s, UL xxx kbit/s (RM-551 and RM-559)
HSDPA up to 3.6Mbps (RM-551 and RM-559)
GPRS/EGPRS Class B, Multi slot class 32 (5 Rx + 3 Tx = 6)
Dual Transfer Mode (DTM) class A, multi slot class 11 (4 Rx + 3 Tx = 5)
Connectivity
Integrated GPS (A-GPS OMA SUPL)
TV-out connection
WLAN IEEE802.11 b/g
Bluetooth 2.0 (A2DP & AVRCP)
USB2.0 High Speed with microUSB interface
32GB internal memory
3.5 mm AV connector
RM-551; RM-552; RM-559
General Information
Display
3.2” nHD (640 x 360 pixels) colour display (active area xxx mm x xxx mm), up to 16M colors, 16:9 aspect ratio
Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption
Imaging and video
5Mpix autofocus camera with 4 x digital zoom and an integrated dual LED flash
True 16:9 high definition widescreen optimised for mobile entertainment
Video center for enjoying downloaded content, WMV support, video feeds (vodcasting) and mobile TV (IP TV)
Video sharing
Music
DAC33 for hi-fi sound quality
Podcasting, internet radio, best in class music player on the go
Superb music player UI, bass booster, stereo widening, loudness
Stereo music player supporting MP3, SpMidi, AAC, AAC+, eAAC+, WMA
3D stereo ringing tones, 64 polyphonic Midi, MP3 tones, video ringing tones
Stereo FM Radio
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RM-551; RM-552; RM-559 General Information
Productivity
Context management
Full OMA client provisioning
PIM (Calendar + Contacts)
OTA provisioning & over the air SW update (FOTA)
Nokia PC Suite connectivity with USB, Bluetooth
Web Browser (OSS), Java ™ MIDP 2.0, XHTML browsing over TCP/IP
Messaging
MS, MMS (OMA 1.3)
Native Email and IM client, Email with attachments (push)
Audio messaging (AMS)
Voice
Rich Calls: 2-way video conferencing (Video Call), Video Sharing
Speaker independent dialing and voice commands (SIND)
Add-on software framework
S60 5.0 OS
Java: MIDP2.0
Additional technical specifications
Vibrating alert
3GPP Rel 5 compliant
Speech codecs supported: AMR, NB-AMR, FR, EFR
Sales package
Transceiver RM-551, RM-552 or RM-559
Battery (BL-5J)
Charger (AC-8)
Stereo headset (WH-502)
Bluetooth stereo wireless headsets
TV-out cable (CA-75U)
MicroUSB connectivity cable (CA-101)
Mini DVD
CP-305 carrying case
DT-29 desk stand
User Guide

Product and module list

Module name Type code Notes
System/RF module 2YN RM-559 and RM-551 main PWB
components
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RM-551; RM-552; RM-559
General Information
Module name Type code Notes
System/RF module 2YR RM-552 main PWB with
componets Upper flex module 2YP UI flex module 2YQ Flash flex module 2ZF Part of antenna module
assembly.

Mobile enhancements

Table 1 Audio
Enhancement Type
Audio controller AD-54 Hearing aid HDA-12 Wired headsets HS-16
HS-41 HS-43 HS-45 (+ AD-54) HS-45 HS-48 WH-201 WH-202 WH-500 WH-502 WH-600 WH-700 WH-800
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RM-551; RM-552; RM-559 General Information
Enhancement Type
Wireless headsets BH-102
BH-103 BH-212 BH-303 BH-500 BH-501 BH-703 BH-804 BH-904 HS-24W HS-25W HS-38W HS-51W HS-52W HS-57W HS-58W HS-59W HS-72W HS-76W HS-79W HS-89W HS-91W HS-94W HS-95W HS-96W HS-100W
Table 2 Car
Enhancement Type
FM transmitter CA-300 Mobile holder CR-39
CR-82 CR-99 CR-103
Mobile holder mounting device HH-12
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Enhancement Type
Mobile charger DC-4 Navigation Nokia 500 Auto Navigation Wireless car kit CK-7W
CK-15W CK-100 CK-300
Wireless plug-in car handsfree HF-33W
HF-200 HF-300
Table 3 Data
Enhancement Type
RM-551; RM-552; RM-559
General Information
MicroUSB connectivity adapter cable CA-101 Video connectivity cable CA-75U
Table 4 Messaging
Enhancement Type
Wireless keyboard SU-8W
Table 5 Music
Enhancement Type
Wireless Audio Gateway AD-42W Wireless speakers MD-5W
MD-7W
Music speakers MD-6
MD-8
Table 6 Navigation
Enhancement Type
Wireless GPS module LD-3W
LD-4W
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RM-551; RM-552; RM-559 General Information
Table 7 Power
Enhancement Type
Battery 1320mAh BL-5J Charging connectivity cable CA-126 Charger AC-4
AC-5 AC-6C (+CA-100c) AC-8 DC-1 DC-8
DC-9 Charger adapter CA-44 USB charger CA-100

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)
Transceiver with BL-5J 1320 mAh Li-Ion battery back
(mm)
111 x 51 x 13.8 122 74
Weight with battery (g) Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/II/I phones

Parameter Unit
Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII (900), WCDMA V
(850), WCDMA II (1900) and WCDMA I (2100)
Rx frequency band GSM850: 869 - 894MHz
EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925 - 960 MHz WCDMA V (850): 869 - 894 MHz WCDMA II (1900): 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz
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Parameter Unit
Tx frequency band GSM850: 824 - 849MHz
EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA V (850): 824 - 849 MHz WCDMA II (1900): 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz
Output power GSM850: +5 ...+33dBm/3.2mW ... 2W
GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W
RM-551; RM-552; RM-559
General Information
WCDMA VIII (900): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA II (1900): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ... 251.2mW
EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW
EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW
Number of RF channels GSM850: 124
GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA V (850): 108 WCDMA II (1900): 289 WCDMA I (2100): 277
Channel spacing 200 kHz (WCDMA V and II 100/200 kHz)
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RM-551; RM-552; RM-559 General Information
Parameter Unit
Number of Tx power levels GSM850: 15
GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA VIII (900): 75 WCDMA V (850): 75 WCDMA II (1900): 75 WCDMA I (2100): 75

Battery endurance

Battery Capacity
(mAh)
BL-5J 1320 Up to 8 h 30 min
Talk time Stand-by Music playback Video playback
(GSM) Up to x 6 h
(WCDMA)
Up to 401 h (GSM) Up to 420 h
(WCDMA)
Up to 35 h H51nHD 25 fps

Environmental conditions

Temperature conditions
Environmental condition Ambient temperature Notes
Normal operation Reduced performance
Intermittent operation
No operation or storage
-15oC...+55oC
-25oC...-15oC +55oC...+70oC
-40oC...-15oC +70oC...+85 oC
<-40oC...>+85oC
Specifications fulfilled Operational for shorts periods
only
Operation not guaranteed but an attempt to operate does not damage the phone.
No storage or operation: an attempt may damage the phone.
up to 3 h 36 min
Charging allowed Long term storage conditions
-25oC...+50oC 0oC...+85oC
Humidity
Relative humidity range is 5...95%. The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any
submerge of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.
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RM-551; RM-552; RM-559
General Information
Vibration
The module should withstand the following vibrations:
5 - 10 Hz; +10dB / octave
10 - 50 Hz; 5.58 m2 / s3 (0.0558 g2/ Hz)
50 - 300 Hz; - 10 dB / octave
ESD strength
Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ). The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements.
RoHS
This device uses RoHS compliant components and lead-free soldering process.
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Nokia Customer Care
2 — Service Tools and Service
Concepts
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Service Tools and Service Concepts
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
Table of Contents
Service tools............................................................................................................................................................2–5
Product specific tools........................................................................................................................................2–5
FS-122............................................................................................................................................................2–5
MJ-232 ...........................................................................................................................................................2–5
RJ-230 ............................................................................................................................................................2–5
SA-131 ...........................................................................................................................................................2–5
SA-166 ...........................................................................................................................................................2–6
SS-195............................................................................................................................................................2–6
Using SA-131 GPS RF coupler with RM-551, RM-552 and RM-559............................................................2–6
Rework jigs and stencils...................................................................................................................................2–8
RJ-157 ............................................................................................................................................................2–8
RJ-160 ............................................................................................................................................................2–9
RJ-166 ............................................................................................................................................................2–9
RJ-169 ............................................................................................................................................................2–9
RJ-201 ............................................................................................................................................................2–9
RJ-73 ........................................................................................................................................................... 2–10
RJ-93 ........................................................................................................................................................... 2–10
ST-29........................................................................................................................................................... 2–10
ST-40........................................................................................................................................................... 2–10
ST-53........................................................................................................................................................... 2–10
ST-55........................................................................................................................................................... 2–11
ST-59........................................................................................................................................................... 2–11
ST-65........................................................................................................................................................... 2–11
General tools................................................................................................................................................... 2–11
AC-35........................................................................................................................................................... 2–11
CU-4............................................................................................................................................................. 2–12
FLS-5 ........................................................................................................................................................... 2–13
FPS-21......................................................................................................................................................... 2–13
JXS-1............................................................................................................................................................ 2–14
PK-1............................................................................................................................................................. 2–14
SB-6............................................................................................................................................................. 2–14
SRT-6........................................................................................................................................................... 2–14
SS-102......................................................................................................................................................... 2–15
SS-46........................................................................................................................................................... 2–15
SS-62........................................................................................................................................................... 2–15
SS-93........................................................................................................................................................... 2–15
SX-4............................................................................................................................................................. 2–15
Cables............................................................................................................................................................... 2–15
CA-101 ........................................................................................................................................................ 2–16
CA-128RS .................................................................................................................................................... 2–16
CA-31D ........................................................................................................................................................ 2–16
CA-35S......................................................................................................................................................... 2–16
CA-75U ........................................................................................................................................................ 2–17
CA-89DS ...................................................................................................................................................... 2–17
DAU-9S........................................................................................................................................................ 2–17
PCS-1........................................................................................................................................................... 2–18
XRS-6........................................................................................................................................................... 2–18
Service concepts .................................................................................................................................................. 2–19
POS (Point of Sale) flash concept .................................................................................................................. 2–19
Flash concept with FPS-21............................................................................................................................. 2–20
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RM-551; RM-552; RM-559
Service Tools and Service Concepts
CU-4 flash concept with FPS-21..................................................................................................................... 2–21
Module jig service concept............................................................................................................................ 2–22
RF testing concept with RF coupler .............................................................................................................. 2–23
Service concept for RF testing and RF/BB tuning........................................................................................ 2–24
GPS testing concept with GPS RF coupler..................................................................................................... 2–25
Bluetooth testing concept with SB-6 ........................................................................................................... 2–26
WLAN functionality testing concept with SB-7 ........................................................................................... 2–27
List of Figures
Figure 2 Base and sledge settings for SA-131 (Note: RM-356 is used in the picture.) ....................................2–7
Figure 3 Frame and coupler settings for SA-131 (Note: RM-356 is used in the picture.)................................2–8
Figure 4 POS flash concept ................................................................................................................................. 2–19
Figure 5 Basic flash concept with FPS-21.......................................................................................................... 2–20
Figure 6 CU-4 flash concept with FPS-21........................................................................................................... 2–21
Figure 7 Module jig service concept .................................................................................................................. 2–22
Figure 8 RF testing concept with RF coupler .................................................................................................... 2–23
Figure 9 Service concept for RF testing and RF/BB tuning .............................................................................. 2–24
Figure 10 RF testing concept with RF coupler.................................................................................................. 2–25
Figure 11 Service concept for RF testing and RF/BB tuning............................................................................ 2–26
Figure 12 WLAN functionality testing concept with SB-7 ............................................................................... 2–27
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RM-551; RM-552; RM-559 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-551; RM-552; RM-559. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
FS-122 Flash adapter For flashing (also dead phones) with SS-46. RF testing and tuning, and
EM calibration on ATO level with SS-62 (mechanical locking concept), CU-4 supported.
MJ-232 Module jig MJ-232 is meant for troubleshooting, testing, tuning and flashing on
the engine level (CU-4 supported). The jig includes an RF interface for GPS, GSM, WCDMA and Bluetooth.
RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the
engine module.
SA-131 RF coupler SA-131 is a RF coupler for GPS testing. It is used together with SS-62.
For more information on how to use the SA-131 with RM-551, RM-552 and RM-559, see Using SA-131 GPS RF coupler with RM-551 RM-552
RM-559 (page 2–6).
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Service Tools and Service Concepts
SA-166 RF coupler SA-166 is an RF coupler for WCDMA and GSM RF testing. It is used
together with the product-specific flash adapter. The following table shows attenuations from the antenna pads of the
mobile terminal to the SMA connectors of SA-166 . The setup used for measuring the values is SA-166 + FS-77 + CU-4.
Attenuation values for inductive RF coupler SA-166
Band Channel Attenuation TX
(dB)
Low 24,5 19,5
GSM 850
GSM 900
GSM
1800
GSM
1900
WCDMA
Band I
Mid 24,3 20,5 High 23,5 18,5
Low 21,2 17,5 Mid 19,4 17,5 High 18,8 15,5
Low 11,4 9,2 Mid 10,7 9,2 High 9,0 9,2
Low 8,0 8,2 Mid 7,5 8,2 High 8,6 9,2
Low 9,2 11,1 Mid 9,1 12,1 High 10,1 13,1
Attenuation RX
(dB)
Low 18,7 19,5
WCDMA
Band VIII
SS-195 Display removal tool SS-195 is used for removing displays.
Mid 18,5 19,5 High 19,5 19,5
Using SA-131 GPS RF coupler with RM-551, RM-552 and RM-559
Use the following basic SA-131 setup for RM-551, RM-552 and RM-559:
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
1575.520152 MHz
-110dbm
20db fixed RF attenuator
10 db product specific RF attenuation
And use the following settings for the SA-131:
Base setting: 3
Sledge setting: 2
Frame setting: A1
Coupler setting: B2
Direction: Down
Figure 2 Base and sledge settings for SA-131 (Note: RM-356 is used in the picture.)
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Service Tools and Service Concepts
Figure 3 Frame and coupler settings for SA-131 (Note: RM-356 is used in the picture.)

Rework jigs and stencils

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-551; RM-552; RM-559. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
RJ-157 Rework jig RJ-157 is a rework jig used when servicing the Z7540 duplexer. It is
used together with the ST-55 stencil.
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer
(Z7541). It is used together with the ST-55 stencil.
RJ-166 Rework jig RJ-166 is a jig used when servicing the accelerometer (N6501).
It is used together with the ST-53 stencil.
RJ-169 Rework jig RJ-169 is a rework jig used when servicing the WCDMA PA (N7540)
component. It is used together with the ST-59 stencil.
RJ-201 Rework jig RJ-201 is a rework jig used when servicing the GSM 850/900 TX filter
(Z7503) component. This jig is used together with the ST-65 stencil.
Issue 1 COMPANY CONFIDENTIAL Page 2 –9
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Service Tools and Service Concepts
RJ-73 Rework jig RJ-73 is a rework jig used when servicing the N1451 component. It is
used together with the ST-29 rework stencil.
RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).
This rework jig takes the FEM or power amplifier (PA) module (N7520) for spreading the soldering paste to the component. Must be used together with the ST-40 stencil.
ST-29 rework stencil ST-29 is a rework stencil used when servicing the N1451 component.
It is used together with rework jig RJ-73.
ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to
service the Front End Module (N7520).
ST-53 Rework stencil ST-53 is a rework stencil used when servicing the accelerometer
(N6501). It is used together with the rework jig RJ-166.
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541
duplexers. It is used together with the rework jigs RJ-157 and RJ-160.
ST-59 Rework stencil ST-59 is a rework stencil used when servicing the WCDMA PA (N7540)
component. It is used together with rework jig RJ-169.
ST-65 Rework stencil ST-65 is a rework stencil used when servicing the GSM 850/900 TX filter
(Z7503). This stencil is used together with the rework jig RJ-201.

General tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-551; RM-552; RM-559. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales
package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output
current up to 3 A.
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RM-551; RM-552; RM-559
Service Tools and Service Concepts
CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash
adapter. It requires an external 12 V power supply. The unit has the following features:
software controlled via USB
EM calibration function
Forwards FBUS/Flashbus traffic to/from terminal
Forwards USB traffic to/from terminal
software controlled BSI values
regulated VBATT voltage
2 x USB2.0 connector (Hub)
FBUS and USB connections supported
When using CU-4, note the special order of connecting cables and other service equipment:
Instructions
1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.
Note: Phoenix enables CU-4 regulators via USB when it is
started. Reconnecting the power supply requires a Phoenix restart.
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FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,
developed specifically for POS use.
Note: FLS-5 can be used as an alternative to PK-1.
FPS-21 Flash prommer
FPS-21 sales package:
FPS-21 prommer
AC-35 power supply
CA-31D USB cable
FPS-21 interfaces:
Front
Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.
SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device
programming.
Rear
DC power input For connecting the external power supply (AC-35).
Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory
devices or mobile devices
One USB B type device connector (USB2) For connecting a PC.
Phone connector Service cable connection for connecting Flashbus/FLA.
Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.
Inside
Four SD card memory slots For internal storage memory.
Note: In order to access the SD memory card slots inside
FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.
Issue 1 COMPANY CONFIDENTIAL Page 2 –13
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Service Tools and Service Concepts
JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA
phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.
The shield box is not an active device, it contains only passive filtering components for RF attenuation.
PK-1 Software protection
key
PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.
PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register
the dongle in the same way as the PKD-1 series dongle. SB-6 Bluetooth test and
interface box (sales package)
The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .
Sales package includes:
SB-6 test box
Installation and warranty information
SRT-6 Opening tool SRT-6 is used to open phone covers.
Note: The SRT-6 is included in the Nokia Standard Toolkit.
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
SS-102 Camera removal tool The camera removal tool SS-102 is used to remove/attach a camera
module from/to the camera socket.
SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and
FPS-21.
SS-62 Generic flash adapter
base for BB5
generic base for flash adapters and couplers
SS-62 equipped with a clip interlock system
provides standardised interface towards Control Unit
provides RF connection using galvanic connector or coupler
multiplexing between USB and FBUS media, controlled by VUSB
SS-93 Opening tool SS-93 is used for opening JAE connectors.
Note: The SS-93 is included in Nokia Standard Toolkit.
SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning
and testing. SX-4 is also needed together with FPS-21 when DCT-4 phones are
flashed.

Cables

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-551; RM-552; RM-559. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
Issue 1 COMPANY CONFIDENTIAL Page 2 –15
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Service Tools and Service Concepts
CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections
between the PC and the phone.
CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.
CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included
in the FPS-21 sales package.
CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-21 flash
prommer to the Point-Of-Sales (POS) flash adapter.
Page 2 –16 COMPANY CONFIDENTIAL Issue 1
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
CA-75U Video-out cable The CA-75U enables viewing video recordings on a TV screen or
computer monitor. It can also be used while video conferencing. The cable is used to connect the 3.5 mm AV connector of the phone to
the RCA connectors of an AV device.
CA-89DS Cable Provides VBAT and Flashbus connections to mobile device
programming adapters.
DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for
example, between the PC's serial port and module jigs, flash adapters or docking station adapters.
Note: Docking station adapters valid for DCT4 products.
Issue 1 COMPANY CONFIDENTIAL Page 2 –17
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Service Tools and Service Concepts
PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled voltage.
XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to
the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:
GSM850/900: 0.3+-0.1 dB
GSM1800/1900: 0.5+-0.1 dB
WCDMA900: 0.3+-0.1 dB
WCDMA2100: 0.6+-0.1dB
Page 2 –18 COMPANY CONFIDENTIAL Issue 1
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RM-551; RM-552; RM-559 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

Figure 4 POS flash concept
Type Description
Product specific tools
BL-5J Battery
Other tools
FLS-5 POS flash dongle
PC with Phoenix service software
Cables
CA-101 Micro USB cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –19
Copyright © 2009 Nokia. All rights reserved.
Page 46

Flash concept with FPS-21

RM-551; RM-552; RM-559
Service Tools and Service Concepts
Figure 5 Basic flash concept with FPS-21
Type Description
Product specific devices
FS-122 Flash adapter
Other devices
FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-46 Interface adapter
PC with Phoenix service software
Cables
CA-89DS Service cable
USB cable
Page 2 –20 COMPANY CONFIDENTIAL Issue 1
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RM-551; RM-552; RM-559 Service Tools and Service Concepts

CU-4 flash concept with FPS-21

Figure 6 CU-4 flash concept with FPS-21
Type Description
Product specific devices
FS-122 Flash adapter
Other devices
CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming)
PC with Phoenix service software
Cables
PCS-1 Power cable CA-89DS Service cable
Standard USB cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –21
Copyright © 2009 Nokia. All rights reserved.
Page 48
Type Description
USB cable

Module jig service concept

RM-551; RM-552; RM-559
Service Tools and Service Concepts
Figure 7 Module jig service concept
Type Description
Phone specific tools
MJ-232 Module jig
Other tools
CU-4 Control unit FPS-21 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card
PC with Phoenix service software Measurement equipment
Cables
CA-128RS RF service cable (product-specific adapter cable) PCS-1 DC power cable XRS-6 RF cable
USB cable
Page 2 –22 COMPANY CONFIDENTIAL Issue 1
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
Type Description
GPIB control cable

RF testing concept with RF coupler

Figure 8 RF testing concept with RF coupler
Type Description
Product specific devices
FS-122 Flash adapter SA-166 RF coupler
Other devices
CU-4 Control unit SX-4 Smart card FPS-21 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base
Measurement equipment PC with Phoenix service software
Cables
PCS-1 Power cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –23
Copyright © 2009 Nokia. All rights reserved.
Page 50
Type Description
XCS-4 Modular cable XRS-6 RF cable
GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

RM-551; RM-552; RM-559
Service Tools and Service Concepts
Figure 9 Service concept for RF testing and RF/BB tuning
Type Description
Product specific devices
MJ-232 Module jig
Other devices
CU-4 Control unit PK-1 SW security device SX-4 Smart card
Measurement equipment Smart card reader PC with Phoenix service software
Page 2 –24 COMPANY CONFIDENTIAL Issue 1
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
Type Description
Cables
DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable
GPIB control cable USB cable

GPS testing concept with GPS RF coupler

Figure 10 RF testing concept with RF coupler
Type Description
Product specific devices
FS-122 Flash adapter SA-131 GPS RF coupler
Other devices
CU-4 Control unit SX-4 Smart card JXS-1 RF shield box PK-1 SW security device
Issue 1 COMPANY CONFIDENTIAL Page 2 –25
Copyright © 2009 Nokia. All rights reserved.
Page 52
Type Description
SS-62 Flash adapter base
Smart card reader Measurement equipment PC with Phoenix service software
Cables
CA-128RS RF service cable (product-specific adapter cable) PCS-1 Power cable DAU-9S MBUS cable XRS-6 RF cable
20dB attenuator Interface cable USB cable
RM-551; RM-552; RM-559
Service Tools and Service Concepts

Bluetooth testing concept with SB-6

Figure 11 Service concept for RF testing and RF/BB tuning
Type Description
Product specific devices
FS-122 Flash adapter
Other devices
Page 2 –26 COMPANY CONFIDENTIAL Issue 1
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RM-551; RM-552; RM-559 Service Tools and Service Concepts
Type Description
CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box
Smart card reader PC with Phoenix service software
Cables
DAU-9S MBUS cable PCS-1 DC power cable
USB cable

WLAN functionality testing concept with SB-7

Figure 12 WLAN functionality testing concept with SB-7
Type Description
Product specific tools
FS-122 Flash adapter
Other tools
CU-4 Control unit PCS-1 DC power cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –27
Copyright © 2009 Nokia. All rights reserved.
Page 54
Type Description
PK-1 SW Security device
Note: PK-1 can be used instead of PKD-1.
SS-62 Generic base adapter
Cables
PCS-1 Power cable DAU-9S Cable
Standard USB cable
RM-551; RM-552; RM-559
Service Tools and Service Concepts
Page 2 –28 COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
Page 55
Nokia Customer Care
3 — BB Troubleshooting and
Manual Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 –1
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BB Troubleshooting and Manual Tuning Guide
(This page left intentionally blank.)
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RM-551; RM-552; RM-559 BB Troubleshooting and Manual Tuning Guide
Table of Contents
Baseband main troubleshooting..........................................................................................................................3–5
Dead or jammed device troubleshooting............................................................................................................3–7
General power checking ........................................................................................................................................3–8
Clocking troubleshooting ................................................................................................................................... 3–10
Charging troubleshooting .................................................................................................................................. 3–11
Flash programming troubleshooting................................................................................................................ 3–12
Combo memory troubleshooting ...................................................................................................................... 3–15
Mass memory troubleshooting.......................................................................................................................... 3–16
USB troubleshooting ........................................................................................................................................... 3–17
SIM card troubleshooting ................................................................................................................................... 3–18
Power key troubleshooting................................................................................................................................ 3–20
Vibra troubleshooting......................................................................................................................................... 3–21
Accelerometer troubleshooting......................................................................................................................... 3–22
Touch screen troubleshooting........................................................................................................................... 3–22
Introduction to touch screen troubleshooting ........................................................................................... 3–22
Proximity sensor troubleshooting................................................................................................................ 3–23
Capacitive touch screen troubleshooting .................................................................................................... 3–25
Hardware keys troubleshooting ........................................................................................................................ 3–29
Display module troubleshooting ....................................................................................................................... 3–31
General instructions for display troubleshooting....................................................................................... 3–31
Display troubleshooting ................................................................................................................................ 3–32
Display backlights troubleshooting.............................................................................................................. 3–33
Keyboard LEDs and LED driver troubleshooting............................................................................................... 3–35
Ambient Light Sensor troubleshooting and re-calibration............................................................................. 3–35
Introduction to ALS troubleshooting and re-calibration ........................................................................... 3–35
Ambient Light Sensor calibration................................................................................................................. 3–36
Functionality check ................................................................................................................................... 3–36
Calibrating ALS........................................................................................................................................... 3–37
GPS troubleshooting ........................................................................................................................................... 3–39
GPS antenna.................................................................................................................................................... 3–39
GPS layout and basic test points................................................................................................................... 3–40
GPS RF test points........................................................................................................................................... 3–40
GPS settings for Phoenix................................................................................................................................ 3–41
GPS control................................................................................................................................................. 3–41
Oscillator test............................................................................................................................................. 3–42
Receiver self test ....................................................................................................................................... 3–43
CW Test....................................................................................................................................................... 3–44
Quick Test window.................................................................................................................................... 3–45
GPS failure troubleshooting.......................................................................................................................... 3–46
GPS basic checks troubleshooting ................................................................................................................ 3–47
Bluetooth and FM radio ...................................................................................................................................... 3–49
Bluetooth and FM radio introduction........................................................................................................... 3–49
Bluetooth and FM radio component placement ......................................................................................... 3–49
Bluetooth and FM Radio Self Tests ............................................................................................................... 3–51
Bluetooth BER test.......................................................................................................................................... 3–51
Bluetooth and FM radio module troubleshooting ...................................................................................... 3–53
WLAN troubleshooting........................................................................................................................................ 3–54
WLAN functionality test using SB-7 and Phoenix........................................................................................ 3–54
WLAN layout and test points......................................................................................................................... 3–55
WLAN self tests ............................................................................................................................................... 3–55
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
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BB Troubleshooting and Manual Tuning Guide
WLAN functional tests.................................................................................................................................... 3–57
WLAN failure troubleshooting ...................................................................................................................... 3–60
WLAN basic checks troubleshooting ............................................................................................................ 3–62
TV out troubleshooting....................................................................................................................................... 3–63
Audio troubleshooting........................................................................................................................................ 3–64
Audio troubleshooting test instructions...................................................................................................... 3–64
Internal earpiece troubleshooting ............................................................................................................... 3–65
Internal microphone troubleshooting......................................................................................................... 3–66
Internal handsfree speaker troubleshooting.............................................................................................. 3–67
External microphone troubleshooting......................................................................................................... 3–68
External earpiece troubleshooting............................................................................................................... 3–69
Acoustics troubleshooting............................................................................................................................. 3–70
Introduction to acoustics troubleshooting ............................................................................................ 3–70
Earpiece troubleshooting......................................................................................................................... 3–71
IHF troubleshooting.................................................................................................................................. 3–72
Microphone troubleshooting ................................................................................................................... 3–73
Baseband manual tuning guide......................................................................................................................... 3–74
Certificate restoring ....................................................................................................................................... 3–74
Energy management calibration.................................................................................................................. 3–75
List of Tables
Table 8 Display module troubleshooting cases................................................................................................ 3–31
Table 9 Pixel defects ........................................................................................................................................... 3–31
Table 10 Calibration value limits ....................................................................................................................... 3–75
List of Figures
Figure 13 Proximity sensor troubleshooting - part 1...................................................................................... 3–23
Figure 14 Proximity sensor troubleshooting - part 2...................................................................................... 3–24
Figure 15 Touch HW debug and fix ................................................................................................................... 3–26
Figure 16 Touch supply voltage debug............................................................................................................. 3–27
Figure 17 Touch I2C debug................................................................................................................................. 3–28
Figure 18 Touch signals during boot ................................................................................................................ 3–29
Figure 19 Touch I2C data when finger is on the screen.................................................................................. 3–29
Figure 20 Keymatrix............................................................................................................................................ 3–30
Figure 21 GPS antenna........................................................................................................................................ 3–39
Figure 22 GPS layout and basic test points....................................................................................................... 3–40
Figure 23 GPS antenna test pads ....................................................................................................................... 3–41
Figure 24 GPS Control dialog box....................................................................................................................... 3–42
Figure 25 Simple Tests – Oscillator Test & Receiver Self Test ......................................................................... 3–42
Figure 26 Simple Tests – Oscillator Test............................................................................................................ 3–43
Figure 27 Simple Tests – Receiver Self Test ...................................................................................................... 3–44
Figure 28 CW Test window................................................................................................................................. 3–45
Figure 29 GPS Quick Test window for GPS troubleshooting ........................................................................... 3–46
Figure 30 Key component placement for BTHFMRDS2.3M............................................................................... 3–50
Figure 31 BT/WLAN antenna .............................................................................................................................. 3–50
Page 3 –4 COMPANY CONFIDENTIAL Issue 1
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RM-551; RM-552; RM-559
BB Troubleshooting and Manual Tuning Guide

Baseband main troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –5
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Page 60
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BB Troubleshooting and Manual Tuning Guide
Page 3 –6 COMPANY CONFIDENTIAL Issue 1
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Page 61
RM-551; RM-552; RM-559
BB Troubleshooting and Manual Tuning Guide

Dead or jammed device troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –7
Copyright © 2009 Nokia. All rights reserved.
Page 62

General power checking

General power checking
RM-551; RM-552; RM-559
BB Troubleshooting and Manual Tuning Guide
Signal
name
VIO_V AVILMA ON ON 1.82 Vilma I/O
VSIM1 AVILMA ON ON 1.8/3,0 SIM card VBAT3 VSIM2 AVILMA ON ON 3,0 Digital
VAUX AVILMA ON ON 2.78 Accelerometer,
VANA AVILMA ON ON 2.5 Vilma internal VBAT4 VR1 AVILMA OFF ON 2.5 VCTCXO, WLAN/
Regulator Sleep Idle Nominal
voltage
Main user Notes Supply
VBAT1
FM LNA
VBAT3
microphone
VBAT5 proximity sensor, TV out driver, display, touch interface, touch screen controller
VBAT4 BT clock buffer, Aura DC-DC converter, VAPAUS 5.1 RFASIC
VRFC AVILMA OFF OFF 1.8 RAPIDO
converter
VRCP1 AVILMA OFF OFF 4.75 RF module RF
active
VOUT BETTY ON ON 2,5 ALS, audio
switch
VDAC LP3985 3,0 DAC33 On
when VIO is on
VCAM_1V8 TPS62620 OFF OFF 1,8 Camera HWA ,
LP5952, cameras, flashlight driver
VCAM_1V3 LP5952 OFF OFF 1,3 Camera HWA
core
VCAM_2V8 BH28SA2 OFF OFF 2,8 Cameras VBAT VCORE TPS62350 ON ON 1,2 Rapido core VBAT VIO TPS62620 ON ON 1.8 VIO, VDRAM VBAT
VBATCP
VBAT6
VBAT
VBAT
LM3677
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Signal
name
VMEM2 BH30SA2 OFF OFF 3,0 eMMC ON
LEDINDIS TK65604 OFF Display
LED B,G,R LP5521 OFF Keyboard
VPROX_2V8BH28SA2 OFF OFF 2.8 Proximity
VBAT 3,6
Regulator Sleep Idle Nominal
voltage
AS3645 OFF OFF 4,5/5,5 Camera flash VBAT
Main user Notes Supply
when used
backlights
backlights
On
sensor External IR Led
during call
VBAT
VBAT
VBAT
VBAT
Issue 1 COMPANY CONFIDENTIAL Page 3 –9
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Page 64

Clocking troubleshooting

Troubleshooting flow
RM-551; RM-552; RM-559
BB Troubleshooting and Manual Tuning Guide
Page 3 –10 COMPANY CONFIDENTIAL Issue 1
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Charging troubleshooting

Troubleshooting flow
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Flash programming troubleshooting

Troubleshooting flow
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Combo memory troubleshooting

Troubleshooting flow
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Mass memory troubleshooting

Troubleshooting flow
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USB troubleshooting

Troubleshooting flow
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SIM card troubleshooting

Troubleshooting flow
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Power key troubleshooting

Troubleshooting flow
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Vibra troubleshooting

Troubleshooting flow
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Accelerometer troubleshooting

Troubleshooting flow
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Touch screen troubleshooting

Introduction to touch screen troubleshooting

This device has a capacitive touch screen user interface, which means that the device does not have a traditional ITU-T keypad. The key components of the touch screen user interface are:
Touch window with touch controller (T1021)
Proximity sensor
The capacitive touch window is located above the display. It enables finger touch, and it provides tactile feedback. The tactile feedback is implemented by using the same vibra that is used for alerting. The touch controller includes drivers and the control logic to measure touch pressure.
The proximity sensor is attached to the upper flex assembly. It sends out a beam of IR light, and then computes the distance to any nearby objects from the characteristics of the returned (reflected) signal. There is a booth between the sensor and the touch window, which isolates the IR transmitter from the IR receiver by preventing the reflection from the touch window surface.
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Proximity sensor troubleshooting

Context
Proximity sensor troubleshooting is broken down into two parts. The main purpose of the automatic check is to identify the fault automatically without any manual checks. If the automatic flow does not provide enough information, a manual check can be done to narrow down the cause of the fault.
Troubleshooting flow
Figure 13 Proximity sensor troubleshooting - part 1
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Figure 14 Proximity sensor troubleshooting - part 2
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Capacitive touch screen troubleshooting

Troubleshooting flow
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Figure 15 Touch HW debug and fix
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Figure 16 Touch supply voltage debug
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Figure 17 Touch I2C debug
Oscilloscope waveform examples for touch signal debug
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Figure 18 Touch signals during boot
Figure 19 Touch I2C data when finger is on the screen

Hardware keys troubleshooting

Context
There are two possible failure modes in the keyboard module:
One or more keys can be stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt, rust).
Malfunction of several keys at the same time; this happens when one or more rows or columns are failing (shortcircuit or open connection).
If the failure mode is not clear, start with the Keyboard Test in Phoenix.
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Troubleshooting flow
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Figure 20 Keymatrix
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Display module troubleshooting

General instructions for display troubleshooting

Context
The display is in a normal mode when the phone is in active use.
Display is in a partial idle mode when the phone is in the screen saver mode.
The operating modes of the display can be controlled with the help of
Table 8 Display module troubleshooting cases
Display blank There is no image on the display. The display looks
the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.
Image on the display not correct Image on the display can be corrupted or a part of
the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.
Phoenix
.
Backlight dim or not working at all Backlight LED components are inside the display
module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.
Visual defects (pixel) Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and white, on a full screen.
The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.
Table 9 Pixel defects
Item White dot defect Black dot
defect
1 Defect counts R G B White Dot
Total
1 1 1 1
1 1
Total
2 Combined
defect counts
Not allowed. Two single dot defects that are within 5 mm of each other should be
interpreted as combined dot defect.
Steps
1. Verify with a working display that the fault is not on the display module itself.
Note: The display module cannot be repaired.
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2. Check that the cellular engine is working normally. i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that the engine is functioning normally (you should be able to
3. Proceed to the display troubleshooting flowcharts. Use the Display Test tool in
Phoenix
read the Phone ID).
service software.
Phoenix
to find the detailed fault mode.

Display troubleshooting

Context
Before going to display troubleshooting flow, make sure that the engine is working and starting up correctly. If the problem is in the engine, go to baseband troubleshooting.
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Troubleshooting flow
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Display backlights troubleshooting

Context
The device has two LED drivers. One of the drivers provides current for the display backlights. The display backlights can be turned ON (100% max.) and OFF (0%) with PWM.
The other LED driver provides current for the keyboard backlights. The keyboard LEDs can be turned ON/OFF separately.
Troubleshooting flow
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Keyboard LEDs and LED driver troubleshooting

Context
The device has one LED driver that provides current for keyboard backlights. Brightness of the LEDs can be adjusted manually, and can be also turned ON/OFF separately.
Troubleshooting flow

Ambient Light Sensor troubleshooting and re-calibration

Introduction to ALS troubleshooting and re-calibration

If the Ambient Light Sensor (ALS) functionality is inoperative, check the ambient light sensor (N6502) and change it, if necessary. Also, check the capacitor C6504 (100n).
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The ALS components are located at the top of the main PWB. ALS information is used to control the keypad and display brightness of the phone. Display brightness is
dimmed, when environment lighting is dark. ALS is calibrated in production and can be re-tuned in service points though not recommended unless calibration coefficient is lost for some reason.
Note: ALS calibration is also required for Light SWAP Engines, because ALS is not factory calibrated
for Light SWAP.
When executing the ALS calibration, a reference phone that includes calibrated ALS is required. The ALS re­tuning instructions show why the reference phone is needed.
Note: Make sure that you have completed the display and keyboard backlights troubleshooting
before starting the ALS troubleshooting.
There is an Ambient Light Sensor window in the Phoenix Display Test tool, which shows the luminance value. The correct luminance in darkness is <20 lx, and in an office environment 100-2000 lx.
Note: The luminance value depends heavily on the light source and the angle of the phone against
the light source, so the values above can only be used as a rough guideline. Phoenix has an ambient light sensor calibration tool for changing the calibration values.

Ambient Light Sensor calibration

Functionality check
Steps
1. Connect the phone to the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.
2. Scan product on Phoenix (CTRL+R)
Phoenix
, start the
Phoenix
software, and set the phone (e.g. on the table) so that
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3. Choose TestingDisplay test.
4. Open the Lights tab, and check the Ambient light sensor check box. Click the Read button in order to get
the reference ambient light value. Cover the sensor and click Read again. When covered, the luminance reading should be less than after clicking Read without covering the sensor.
5. If the component does not give any reading or the reading does not change when sensor is/is not covered,
replace the part.
Note: In RM-559 the ALS module is located on the upper flex. ALS calibration must always be done
when the upper flex is changed. Also, if the ALS calibration values are lost from the phone, ALS needs to be recalibrated.
The ALS calibration procedure requires a reference phone with a calibrated ALS.
Calibrating ALS
Steps
1. Connect the phone to
the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.
2. Scan product on Phoenix (CTRL+R)
Phoenix
, start the
Phoenix
software, and set the phone (e.g. on the table) so that
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3. Choose TestingAmbient Light Sensor Calibration.
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4. Uncheck the Use default values only check box, click the Read button to get the AD-Count values for
Channel 0 and Channel 1, and write them down.
Note: In the example graphic the reference phone values are: Channel 0=3001 and Channel 1=337
5. Repeat steps 1-4 for the phone to be calibrated.
Note: Make sure the phone to be calibrated is located in the same place as the reference phone was
when luminance reading was taken.
6. Calculate and write down co-efficient value by division:
7. To calibrate ALS, the value in the Reference Level textbox needs to be adjusted for both channels until
the Co-efficient calculated by Phoenix equals the values calculated in step 6. Click Calibrate after each try (and uncheck the Use default values only check box).
8. Calibration is done when the Co-efficient is equal to the co-efficient value calculated in step 6.
Note: Decimal numbers should be used in the iteration in order to achieve adequate precision (e.g.
200.2455)
9. Use Phoenix (TestingDisplay testLights tab) to verify the calibration by reading the luminance value
for both the reference phone and calibrated phone.
Note: Remember that the illuminance readings for the reference and calibrated phones must be
done in the same ambient light conditions. If the illuminance values differ more than +- 10%, repeat the whole ALS calibration procedure.
10. To end the calibration, click Close.
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GPS troubleshooting

GPS antenna

The GPS antenna is located on the back side of the B-cover (right-hand side, next to the battery).
Figure 21 GPS antenna
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GPS layout and basic test points

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Figure 22 GPS layout and basic test points
VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above. In addition to these, the following GPS signals are available on the test points listed below:
U2Tx (J6200, activity on this pin indicates the GPS is operating)

GPS RF test points

The GPS antenna test pads are located on the top side as shown in figure "GPS antenna test pads". Checking for a connection between these two test points will confirm that the antenna is working correctly, as will performing a radiated CW test.
J6280 = GPS Ant J6281 = GPS Ant Gnd
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Figure 23 GPS antenna test pads
In order to probe GPS RF test points, inject 1575.52 MHz tone @ -50dBm at the GPS antenna test connector and select Receiver On, then probe the GPS RF test points as shown in the figure below. Compare RF levels with a known reference phone.

GPS settings for Phoenix

GPS control
Context
Use the following to test GPS using Phoenix.
Steps
1. Start Phoenix service software.
2. From the File menu, select Scan Product and check that the correct product version is displayed.
3. From the Testing menu, select GPS Control. This opens up
figure below, and enables the GPS. Select Idle to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present,
GPS_En_Reset should be high (1.8V), and Vdd_Dig (1.1V), Vcc_TCXO (2.5V) & Vcc_PLL/VCO (1.35V) should be present. Turning Receiver Action on.
Note: These checks are part of GPS basic checks troubleshooting (page 3–47)
On
will turn on all the RF sections of the ASIC and so all LDOs will be
GPS Control
dialogue box, as shown in the
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Figure 24 GPS Control dialog box
Figure 25 Simple Tests – Oscillator Test & Receiver Self Test
Oscillator test
Context
The 16.368 MHz GPS Clk is compared against the CE Ref Clk and the output is the GPS Clk offset.
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Steps
1. Start Phoenix service software.
2. From the Testing menu, select GPS Control. This opens up
In the
Rx Control
result will be returned and should be within the limits of +- 84Hz.
window, go to the Simple Tests section, select Oscillator Test and click Start. The Offset
GPS Control
dialogue box and enables the GPS.
Figure 26 Simple Tests – Oscillator Test
Receiver self test
Context
Receiver self test can be used to check the correct functionality of the receiver core. For the test, GPS software configures internal test source to generate synthetic GPS-like data, processing it in the baseband and writing the results into the channel processor memory. The test compares the data in the channel memory against the expected value and reports a PASS/FAIL status.
Steps
1. Start Phoenix service software.
2. From the Testing menu, select GPS Control. This opens up
In the test returns a PASS/FAIL result.
Rx Control
Note: The Oscillator Test should not be run after the Receiver Self Test. This sequence of tests may
cause the Oscillator test to prolong and result in Phoenix timing out. If you are carrying out both of these tests, run the Oscillator Test first, after which you can run the Receiver Self Test.
window, go to the Simple Tests section, select Receiver Self Test and click Start. The
GPS Control
dialogue box and enables the GPS.
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Figure 27 Simple Tests – Receiver Self Test
CW Test
Context
This test reports the SNR of a CW signal input to the GPS antenna port.
Steps
1. Start Phoenix service software.
2. From the Testing menu, select GPS Control. This opens up In the
tone at the GPS antenna test connector at a level of -110dBm and click Start. For Pin = -110dBm and negligible other losses, the expected result ranges are:
CW Test
Galvanic 29.8dB to 38.1dB Radiated 25.8dB to 38.1dB
window, ensure the input settings are as shown in the figure below. Inject 1575.52 MHz
GPS Control
dialogue box and enables the GPS.
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Figure 28 CW Test window
Quick Test window
Because the
Oscillator Test
Test (page 3–42), Receiver Self Test (page 3–43) and CW Test (page 3–44) individually will give more valid
results.
Quick Test
. It does not necessarily mean that Oscillator Test has failed, but carrying out the Oscillator
runs the
Receiver Self Test
before the
Oscillator Test
, it may cause a timeout on the
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Figure 29 GPS Quick Test window for GPS troubleshooting

GPS failure troubleshooting

Context
GPS troubleshooting is broken down into two parts: General GPS failure & GPS basic checks. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the basic checks troubleshooting flow.
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