Page 1
Nokia E72
RM-529 / RM-530 / RM-584
Service Manual Level 1&2
SERVICE MANUAL
Level 1&2
RM-529 / RM-530 / RM-584
Transceiver characteristics
Band:
GSM/EDGE 850/900/1800/1900
WCDMA/HSDPA/HSUPA 850/1900/2100 or
900/1900/2100
Main display:
320 x 240 QVGA 2.36" 16million colors, TFT active
matrix
Camera:
5 Mpix digital camera with 5 x zoom
Operating System:
S60 3rd Edition Feature Pack 2 (S60 3.2.3)
Symbian OS9.3
Connections:
WLAN (No WLAN in RM-584), Bluetooth 2.0 EDR, 3.5
mm Nokia Audio connecor, High-Speed 2.0 Micro-USB,
Micro SD card (4GB in sales package)
Transceiver with - battery pack
Talk time Standby
GSM:
12 h 30 min
Note:
Talk times are dependant on network parameters and
phone settings
GSM:
492 h
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Version 4.0 ISSUE 1
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Nokia E72
RM-529 / RM-530 / RM-584
Service Manual Level 1&2
Table of contents
1. Change history ............................................................................................................................................................................... 3
2. Copyright .......................................................................................................................................................................................... 4
3. Warnings and cautions ............................................................................................................................................................... 5
3.1 Warnings ................................................................................................................................................................................ 5
3.2 Cautions .................................................................................................................................................................................. 5
4. ESD protection ................................................................................................................................................................................ 6
5. Care and maintenance ................................................................................................................................................................ 7
6. Battery information ..................................................................................................................................................................... 8
7. Exploded view ................................................................................................................................................................................ 9
8. Service devices .............................................................................................................................................................................10
9. SW-update .....................................................................................................................................................................................11
10. Disassembly instructions .....................................................................................................................................................12
11. Assembly hints ........................................................................................................................................................................19
12. solder components ................................................................................................................................................................20
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RM-529 / RM-530 / RM-584
Service Manual Level 1&2
1. CHANGE HISTORY
Status Version No. Date Comments
Approved 1.0 31.8.2009 First approved version
Approved 2.0 8.9.2009 RM-584 info added and
disassembly picture
sequence updated
Approved 3.0 23.9.2009 Exploded view updated
Approved 4.0 10.3.2010 Exploded view &
Disassembly sequence
updated
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to
carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA
service suppliers, and the content of it is confidential. Please note that NOKIA provides also other
guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and
comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may
exist. If you find any errors or if you have further suggestions, please notify NOKIA using the
address below:
Nokia Care Academy
mailto:Service.Manuals@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified,
so watch always out for the newest version.
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2. COPYRIGHT
Copyright © 2010 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in
any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks or
tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Nokia reserves the right to revise this
document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Service Manual Level 1&2
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3. WARNINGS AND CAUTIONS
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
3.1 Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING
AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT
A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS.
OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Service Manual Level 1&2
3.2 Cautions
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing
5. Ensure all cables and wires are repositioned correctly
strap is worn.
and alignment.
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4. ESD PROTECTION
Service Manual Level 1&2
Nokia requires that service points have sufficient ESD protection (against static
electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the product
is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be
damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD
Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
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5. CARE AND MAINTENANCE
This product is of superior design and craftsmanship and should be treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for
many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be
damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature),
moisture can form inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
Service Manual Level 1&2
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper
operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas,
modifications or attachments could damage the phone and may violate regulations
governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
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6. BATTERY INFORMATION
Note: A new battery’s full performance is achieved only after two or three complete charge and
discharge cycles! The battery can be charged and discharged hundreds of times but it will
eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it is
time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for longer
than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes can
affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by
leaving the product switched on until it turns itself off (or by using the battery discharge facility
of any approved accessory available for the product).
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object
(coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips
on the battery) for example when you carry a spare battery in your pocket or purse.
Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions,
will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C
and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
Do not dispose as household waste.
Service Manual Level 1&2
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7. EXPLODED VIEW
A-COVER ASSY
I0001
LCD AM COG 240x320
I0004
A1=UI SHIELD ASSY
(I0005 - I0008, I0029)
AUDIO GASKET
I0007
EARP 32R 8x12x2
I0008
A2=LIGHT SWAP PACKAGE
(I0010 - I0011)
Service Manual Level 1&2
OPERATOR
COVER ASSY
I0002
KEYMAT
I0003
SCREW 1.8x5.0
I0009
JOYSTICK COVER
ASSEMBLY
I0029
UI-FLEX ASSEMBLY
I0005
UI SHIELD
I0006
LIGHT SWAP PWB
IHF SPEAKER GASKET
ANTENNA MODULE
AV-FLEX ASSEMBLY
SCREW M1.4X5.0
I0010
CAM MOD 5MP
I0012
SIDE-KEYS
I0014
IHF SPEAKER
I0020
I0021
!
GPS BT WLAN
I0024
POWER KEY
I0017
I0018
USB DOOR
I0015
TORX PLUS 4IP
I0027
TYPE LABEL
I0011
ANTENNA ASSY
I0026
2YD FLASH LED ASSY
I0013
A3=B-COVER ASSY
(I0016- I0025)
DC-JACK
I0023
BCOVER
I0025
SD DOOR
I0016
! Note that RM-584 does not include WLAN
BATTERY COVER
I0028
Only available as
Ver. 4.0
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assembly
These parts can not be
reused after removal
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8. SERVICE DEVICES
FLS-5 Flash Device
CA-101 Service Cable
Service Manual Level 1&2
AC-3 Travel Charger
BL-4S Battery
SS-210 Camera removal tool
NMP standard toolkit (v2)
For more information, refer to the
Service Bulletin (SB-011) on NOKIA
Online. Supplier or manufacturer
contacts for tool re-order can be
found in “Recommended service
equipment” document on NOKIA
Online.
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9. SW-UPDATE
Flash concept- (Point of Sales)
To use the FLS-5 Flash Dongle, follow the user guide inside the sales package.
Please check always for the latest version of flash software, wich is available on Nokia Online.
Service Manual Level 1&2
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Service Manual Level 1&2
10. DISASSEMBLY INSTRUCTIONS
1) Nokia E72 disassembly. 2) You must use the Nokia Standard Toolkit version
2 + the SS-210 camera removal tool.
3) To open the BATTERY COVER slide the release
button to the direction shown. Then lift up the
bottom end of the BATTERY COVER and remove it to
the shown direction.
4) Start to release the A-COVER ASSEMBLY near the
QWERTY with the SRT-6. Insert the SRT-6 between
the B-COVER ASSEMBLY and the A-COVER ASSEMBLY
and slide it along the edge.
4) Unscrew the two TORX + size 4 screws in the
order shown. Do not use them again.
6) Using the same procedure release also the clip on
opposite side of the A-COVER.
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7) Finally release the clip on the bottom side of the
device by sliding the SRT-6 along the edge. Then
separate the A-COVER ASSEMBLY by first lifting the
bottom side up and then pulling it towards the
keymat.
Service Manual Level 1&2
8) Separate the A-COVER and the KEYMAT.
9) Carefully loosen the adhesive between the A-
COVER and the OPERATOR COVER ASSEMBLY and
10) Protect both sides of the A-COVER window with
protective film.
separate them. Do not use the OPERATOR COVER
ASSEMBLY again. Discard it
11) Protect the LCD with protective film. 12) Open the LCD connector with the SS-93. Be
careful not to damage the connector or the
components nearby!
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13) Unscrew the four TORX + size 6 screws in the
order shown. Note that these screws can be reused.
Do not discard them!
Service Manual Level 1&2
14) Lift up the UI SHIELD ASSY together with the LCD
as shown.
15) Open the UI FLEX connector with the SS-93. Be
careful not to damage the connector or nearby
components!
17) Carefully press with fingers through the UI
SHIELD ASSY opening so that the LCD releases.
16) Remove the UI SHIELD ASSY with LCD.
18) Remove the LCD.
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19) Use the dental tool to release the EARPIECE. Be
careful not to injure yourself with the sharp end of
the dental tool! Remove the earpiece with tweezers.
Do not use it again.
Service Manual Level 1&2
20) Remove also the AUDIO GASKET with the dental
tool. Discard the AUDIO GASKET.
21) Use the SS-93 to hold the flex in place. 22) Slide the SRT-6 between the flex and the
JOYSTICK COVER ASSEMBLY. Be careful not to damage
the flex or the lens underneath the JOYSTICK COVER
ASSEMBLY.
23) Remove the JOYSTICK COVER ASSEMBLY with the
24) Remove the lens. The lens can be reused.
tweezers. Discard it.
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25) Before the PWB can be removed, the USB DOOR
has to be opened.
Service Manual Level 1&2
26) Remove the PWB.
27) Insert the SS-210 camera removal tool on top of
the CAMERA. A) Press the CAMERA down a little bit
28) Press metal plates from the sides to tighten
them to the CAMERA and then lift up the CAMERA.
with the black plastic parts of the SS-210, otherwise
socket locking pins are damaged when metal plates
are pressed down. B) Press metal sheets down, as
shown in small picture.
29) Remove the SIDE KEYS with tweezers. 30) Push the USB DOOR holder through the small
hole and remove the USB DOOR.
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31) Remove the FLASH LED ASSEMBLY with tweezers.
Do not use it again. Discard it.
Service Manual Level 1&2
32) Remove the POWER KEY with tweezers.
33) Lever out the DC JACK with the dental tool and
remove it with tweezers. Discard it.
35) Carefully release the small part of the AV FLEX
ASSEMBLY attached to the B-COVER with dental tool.
Then lever out the AV FLEX ASSEMBLY with the
dental tool.
34) Lift up the ANTENNA ASSEMBLY with the dental
tool and remove it.
36) Remove the AV FLEX ASSEMBLY with tweezers.
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37) Carefully lift up the IHF SPEAKER with the dental
tool and remove it with tweezers. Discard it. Do not
use it again.
Service Manual Level 1&2
38) Release also the IHF MESH with the dental tool.
Remove it with tweezers and discard it. Do not use
it again.
39) To release the GPS BT WLAN ANTENNA first lever
it out with the dental tool as shown …
41) Finally rotate the SD CARD DOOR to vertical
position and pull the holder through the small
opening.
40) … and then remove it with tweezers.
42) Nokia E72 disassembly is now complete.
-END OF DISASSEMBLY-
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11. ASSEMBLY HINTS
1) Tighten the two TORX + size 4 screws to the
torque of 12 Ncm in the order shown.
Service Manual Level 1&2
2) Tighten the four TORX + size 6 screws to the
torque of 25 Ncm in the order shown.
3) Place the lens with tweezers to the correct place.
There are quiding pins on the lens in the shown
places.
5) Make sure that the JOYSTICK COVER ASSEMBLY is
correctly placed. The cutouts should be aligned like
shown.
4) Remove the protective film from the JOYSTICK
COVER ASSEMBLY. Place the new JOYSTICK COVER
ASSEMBLY with the tweezers.
6) Press the JOYSTICK COVER ASSEMBLY for 5 seconds
to activate the adhesive.
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12. SOLDER COMPONENTS
Service Manual Level 1&2
X2401
S2400
F2000X2450
F1400F3300
X1501 X7550
G2200 X7551X1500
Ver. 1.0
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