Nokia RM-155, 2366i Service Software Instructions

Nokia Customer Care

2366i (RM-155)
Mobile Terminals

Service Software Instructions

Issue 2 - February 2007 Company Confidential

2366i (RM-155)
Service Software Instructions Nokia Customer Care

Contents Page

Introduction ..................................................................................................................................................... 3

Hardware and Operating System Requirements—Test Computer .................................................3

Phoenix Service Software............................................................................................................................. 4

Before You Begin .........................................................................................................................................4

Creating a Phoenix Connection ...............................................................................................................4

Scanning for a Product ..............................................................................................................................6

Using Components ......................................................................................................................................6

Using Profiles ................................................................................................................................................6

Uninstalling Service Software..................................................................................................................... 7

Page 2 Company Confidential Issue 2 - February 2007

2366i (RM-155)

Nokia Customer Care Service Software Instructions

Introduction

You must obtain software support bundles (SSBs) to load software upgrade files to
customer-specific mobile terminal models. The SSBs are InstallShield executable
packages. Double-click on the package, and the software installs automatically. No
rebooting of the computer is required.

These bundles are created by Nokia Customer Care and made available by Nokia After
Market Services (AMS) on the Partners Web Page for your applicable region:

• Americas = https://americas.partners.nokia.com

•APAC = https://apac.partners.nokia.com

• China = https://china.partners.nokia.com

•EMEA = https://trade.online.nokia.com or https://europe.partners.nokia.com

The Web pages are password controlled. If you have not registered as a user, contact
Nokia Central Service.

Hardware and Operating System Requirements—Test Computer

Table 1: Minimum Hardware Requirements

Hardware Minimum Value

Processor 700 MHz

RAM 256 MB

Disk space needed 100-200 MB

Interface ports Parallel or USB (dongle-

dependent)

Table 2: Supported Operating System Requirements

Operating System Notes

Windows 2000 Professional version

Windows XP

Issue 2 - February 2007 Company Confidential Page 3