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Nokia Customer Care
2366i (RM-155)
Mobile Terminals
Service Software Instructions
Issue 2 - February 2007 Company Confidential
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2366i (RM-155)
Service Software Instructions Nokia Customer Care
Contents Page
Introduction ..................................................................................................................................................... 3
Hardware and Operating System Requirements—Test Computer .................................................3
Phoenix Service Software............................................................................................................................. 4
Before You Begin .........................................................................................................................................4
Creating a Phoenix Connection ...............................................................................................................4
Scanning for a Product ..............................................................................................................................6
Using Components ......................................................................................................................................6
Using Profiles ................................................................................................................................................6
Uninstalling Service Software..................................................................................................................... 7
Page 2 Company Confidential Issue 2 - February 2007
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2366i (RM-155)
Nokia Customer Care Service Software Instructions
Introduction
You must obtain software support bundles (SSBs) to load software upgrade files to
customer-specific mobile terminal models. The SSBs are InstallShield executable
packages. Double-click on the package, and the software installs automatically. No
rebooting of the computer is required.
These bundles are created by Nokia Customer Care and made available by Nokia After
Market Services (AMS) on the Partners Web Page for your applicable region:
• Americas = https://americas.partners.nokia.com
•APAC = https://apac.partners.nokia.com
• China = https://china.partners.nokia.com
•EMEA = https://trade.online.nokia.com or https://europe.partners.nokia.com
The Web pages are password controlled. If you have not registered as a user, contact
Nokia Central Service.
Hardware and Operating System Requirements—Test Computer
Table 1: Minimum Hardware Requirements
Hardware Minimum Value
Processor 700 MHz
RAM 256 MB
Disk space needed 100-200 MB
Interface ports Parallel or USB (dongle-
dependent)
Table 2: Supported Operating System Requirements
Operating System Notes
Windows 2000 Professional version
Windows XP
Issue 2 - February 2007 Company Confidential Page 3