Nokia NHL-4, NHL-4U, 7210, 6610 Service Manual

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Nokia Mobile Phones Customer Care E&A Technical Services, Repair Concepts Confidential 25.09.2002
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7210
6610
NHL-4U
Service Manual
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
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Introduction
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 7210 & 6610. This Service Manual is to be used
only
by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, Nokia should be notified. Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:
Warnings:
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system ”Year 2000 Compliant”.
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
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Table of content
1. EXPLODED VIEW.................................................................................................................................... 4
2. SPARE PARTS LIST................................................................................................................................. 5
3. 7210<>6610 COMPARISON..................................................................................................................... 8
4. INFRARED GONOGO TEST .................................................................................................................. 9
5. SW-UPDATE ............................................................................................................................................10
6. GENERAL REPAIR INFORMATION ................................................................................................. 11
7. DISASSEMBLY INSTRUCTIONS (SEE ALSO VIDEO CLIPS) ...................................................... 12
8. QUICK TROUBLE SHOOTER PART1 ............................................................................................... 14
9. QUICK TROUBLE SHOOTER PART2 ............................................................................................... 15
10. ESD PROTECTION REQUIREMENTS........................................................................................... 17
11. SERVICE NOTES................................................................................................................................ 18
12. GONOGO TESTER............................................................................................................................. 19
13. BATTERY TESTER ............................................................................................................................ 19
Change History
Originator Status Version No. Date Comments
MWy Draft 0.1 01.08.2001 Initial draft MWy Approved 1.0 25.09.2002 Approval by PHe
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
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1. EXPLODED VIEW
Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)
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2. SPARE PARTS LIST
SPARE PARTS
ITEM/
CIRCUIT REF.
I003
I004
I005
I005
I006
I007
I008
I009
I010
I012
I013
I014
I015
I016
I017
I018
I019
I020
I022
I022
QTY PART NO PART NAME
1 9517173 DISPLAY SHIELD DMC04171 NHL-4 1 4850261 LCD MODULE 130X130 COG COLOURSTN 1 0201827 1 0201909 1 9467076 LCD FRAME DMC03935 NHL-4 1 9470283 SPEAKER FOAM TAPE 1 5140251 SPEAKER105+-3DB32R D8.1X2.25 PICO 1 5140263 MIC+BOOT ASSY -42+-3DB D7.7X3MM 6 6290107 SCREW 1.8X7.0 FE T6+ DMD05791 BLK 2 5400263 ANTENNA POGO PIN L=8.7MM D=2.1MM 1 9452236 VOLUME KEY DMD07492 NHL-4 1 9452235 IR WINDOW DMD07490 NHL-4 1 5400243 CONN DC-JACK 3.5MM 3POL SPR 90DEG 1 6800057 VIB.MOTOR ASSY 1.3 VDC 11000 RPM 1 9470205 RELEASE BUTTON NHL-4 1 9510845 SPRING NHL-4 1 9452237 POWER KEY DMD07491 NHL-4 1 XXXXXXX SPEAKER HF 69+-2DB8R D16X4.36 1 0660264 1 0660267
TK4 UI BOARD MODULE (7210) TK7 UI BOARD MODULE (6610)
ANTENNA INT ANTENNA EGSM/PCN/PCS (7210) ANTENNA INT ANTENNA EGSM/PCN/PCS (6610)
SOLDERING COMPONENTS ONLY FOR LEVEL 2
ITEM/
CIRCUIT REF.
S300 1 5209001 SM SW TACT SPST 12V 50MA SIDE KEY S301 1 5209001 SM SW TACT SPST 12V 50MA SIDE KEY S302 1 5409235 SM TACT SW TRAV 0.2 4.1X3.55X1.75 F100 1 5119019 SM FUSE F 1.5A 32V 0603 G300 1 4700131 CELL CAPACITOR 0.01MAH 3V3 V101 1 4864573 LED CL19WBVA WHITE V102 1 4864573 LED CL19WBVA WHITE V103 1 4864573 LED CL19WBVA WHITE V104 1 4864573 LED CL19WBVA WHITE V105 1 4864573 LED CL19WBVA WHITE V106 1 4864573 LED CL19WBVA WHITE
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
QTY PART NO PART NAME
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VARIANT PARTS (7210)
ITEM/
CIRCUIT REF.
I001 9490782 A-COVER ASSY DMC03934 ORANGE I001 9490783 A-COVER ASSY DMC03934 TURQUOISE I001 9490784 A-COVER ASSY DMC03934 BROWN I002 9790644 KEYPAD LATIN DMC04451 NHL-4 I002 9790710 KEYPAD ARABIC DMC05274 NHL-4 I002 9790711 KEYPAD CYRILLIC DMC05275 NHL-4 I002 9790712 KEYPAD GREEK DMC05276 NHL-4 I002 9790713 KEYPAD HEBREW DMC05277 NHL-4 I023 9490773 B-COVER ASSY DMC04484 ORANGE I023 9490774 B-COVER ASSY DMC04484 TURQUOISE I023 9490775 B-COVER ASSY DMC04484 BROWN
QTY PART NO PART NAME
VARIANT PARTS (6610)
ITEM/
CIRCUIT REF.
I001 9490826 A-COVER ASSY DMC05091 BLACK I001 9490827 A-COVER ASSY DMC05091 WHITE I001 9490888 A-COVER ASSY DMC05091 GREY I002 9790719 KEYPAD LATIN DMC05167 HDJ13 I002 9790726 KEYPAD ARABIC DMC05296 HDJ13 I002 9790724 KEYPAD CYRILLIC DMC05294 HDJ13 I002 9790725 KEYPAD GREEK DMC05295 HDJ13 I002 9790727 KEYPAD HEBREW DMC05297 HDJ13 I023 9490833 B-COVER ASSY DMC05092 BLACK I023 9490832 B-COVER ASSY DMC05092 WHITE I023 9490889 B-COVER ASSY DMC08092 GREY
QTY PART NO PART NAME
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
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SWAP UNITS (7210)
QTY PART NO PART NAME
0075544 NHL-4 N7210 SWAP ENGINE 0075545 NHL-4 N7210 SWAP ENGINE RUSSIA 0075546 NHL-4 N7210 SWAP ENGINE POLAND 0075547 NHL-4 N7210 SWAP ENGINE FRANCE 0075548 NHL-4 N7210 SWAP ENGINE TURKEY 0075549 NHL-4 N7210 SWAP ENGINE CZECH
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SWAP UNITS (6610)
QTY PART NO PART NAME
0075812 NHL-4U N6610 SWAP ENGINE CZECH 0075813 NHL-4U N6610 SWAP ENGINE TURKEY 0075814 NHL-4U N6610 SWAP ENGINE FRANCE 0075815 NHL-4U N6610 SWAP ENGINE POLAND 0075816 NHL-4U N6610 SWAP ENGINE RUSSIA 0075817 NHL-4U N6610 SWAP ENGINE
SERVICE TOOLS
TYPE QTY PART NO PART NAME
0080541 FLS-4S SALES PACK E&A 0273460 BLD-3 BATTERY PACK 0770492 FLA-27 POS FLASH ADAPTER 0730218 XCS-1 SERVICE CABLE 0273636 DCV-14 DESK TOP STAND 0272169 AC TRAVEL CHARGER ACP-8E (EUR) 0272172 AC TRAVEL CHARGER ACP-8X (UK) 0273505 HDS-3 STEREO HEADSET 0770431 SRT-6 OPENING TOOL 5510
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
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3. 7210<>6610 COMPARISON
There are not many differences between these two products. Only some mechanical parts, the UI Board and Antenna are different (see Spare Parts Lists).
7210 6610
A-Cover, Item 001 A-Cover, Item 001
B-Cover, Item 023 B-Cover, Item 023
Keypad, Item 002 TK4, Item 005 Keypad, Item 002 TK7, Item 005
Antenna, Item 022 Antenna, Item 022
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4. INFRARED GONOGO TEST
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm.
Test unit Reference Unit
From Home Menu, select
o
key. This displays Phonebook entries. If phone and
SIM memory is empty, create one new entry. Choose one phonebook entry and select
o
o
Select
o
Select Select
o
Sending in progress, please wait
o
If sending of business card fails
o
, make sure again, that infrared
windows are directed to each other. If infrared is activated in reference device
try again sending.
,
Test was successful, if you get this message on receiver device
o
You will
not
get a confirmation on sender device.
.
Press
o
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
for Home Menu
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5. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on Nokia Partner Web Site.
Flash Concept – (Point of Sales)
It is very important to follow this insertion and removal procedure, otherwise the contact pins of Flash Adapter will be damaged.
Insert the Flash Adapter FLA-27 like a battery, start at the battery connector side.
Now, push down the bottom side of the phone, do not use too much force.
When removing the Flash Adapter, always start from
Take away the unit now.
the bottom side of the unit.
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
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6. GENERAL REPAIR INFORMATION
In this section the technician will get some general hints how to carry out repairs:
o Before starting the repair you must take care of ESD precautions like being in your ESD-area and
connecting your wristband.
o Use gloves to avoid corrosion and fingerprints. o Protect windows and displays with a foil to avoid dust and scratches. o When cleaning the pads you have to use a soft cloth and isopropanol. It is not allowed to use a
glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts, which didn’t repair the failure, can be reused, if they are not soldered. o Use always original Nokia parts or accessories. o Meet the torque requirements when assembling the unit (see also the document “torques for
transceiver assembly” on Partner Websites).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer
complains about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction.
o When doing the Faultlogger entries, always note the Item code, which caused the malfunction.
Also, fill in the appropriate part code from the assembly, if needed.
Following General Service Bulletins have to be followed:
SB-055 Common notice for good ventilation SB-089: Don’t try to repair prototypes (indicated on Typelabel). SB-107: Be sure that you have minimum hardware requirements in place. SB-115: Handling of liquid damages. SB-121: If one of your service tools cause malfunction, return the defective part.
SB-122: Soldering with manual hot air gun is totally forbidden because of the very sensitive
µBGA components and µVia technology.
SB-124 Service Policy for packaging serviced products SB-131: Check these guidelines when refurbishing products. SB-132: You can use a Golden Phone for inspecting your measuring equipment.
Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.
This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward. Only underlined components ( e.g. I007) can be changed.
Follow the arrows step by step
Pads or contacts: Check optical and mechanical condition as well as corrosion. Clean if necessary.
Measure component for electrical functionality and change, if needed.
No more actions possible, send product to the appropriate service partner with higher service level.
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7. DISASSEMBLY INSTRUCTIONS (SEE ALSO VIDEO CLIPS)
Push the Release Button to the left before pulling up the B-Cover.
Unlock the top guidance to remove the A-Cover.
Unscrew the six T6 screws, using the order shown.
For assembly, the reverse order and a torque of 17Ncm have to be used.
The Speaker is attached with double-sided adhesive Foam Tape. Always use new tape when mounting the
S
eaker.
Take the modules from the C-Cover and unplug the display connector by pulling the modules apart carefully.
Do not damage the spring contacts, when removing the Microphone.
Open the snaps with SRT-6 on both sides of the Display Shield.
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
The Display Shield is attached with hooks at its bottom side.
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Take a clean cloth and press the LCD from the LCD Frame.
Bend the frame a bit, shift the UI Board Module to the right and then pull it up.
To remove the DC Jack, place tweezers between the spring contacts and under the jack. You’ll need to use additional force to pull the jack upwards.
Volume Key and the Infrared Window can be easily removed with your fingers. The Power Key has to be unlocked on the lower side first.
Remove the Vibra Motor with the rubber and pull it from its guidance.
Unlock Antenna on both sides with SRT-6.
Antenna Pogo Pins can be removed by pushing with Torx driver through the C-Cover.
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
If there is a need to change the Release Button, also SRT-6 can be used.
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8. QUICK TROUBLE SHOOTER PART1
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9. QUICK TROUBLE SHOOTER PART2
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10. QUICK TROUBLE SHOOTER PART3
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11. ESD PROTECTION REQUIREMENTS
Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Partner has to take care of at least some precautions like ESD restricted area, floor, table, covering, chair(s), shoes or arm wrist.
example configuration of an epa-area
source: www.armeka.com
example workbench and testers
source: http://www.armekaengineering.com
example configuration of a workbench
source: www.warmbier.com
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12. SERVICE NOTES
We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault symptom through a structured form. Please refer to the document
Service Notes for faulty NMP transceiver
on Partner Web
Site to get further information.
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13. GONOGO TESTER
The will’tek GoNoGo Tester has to be used to carry out the final test after your service action to guarantee the functionality of the phone.
Please refer to the actual information in the Nokia Care Point Extranet within the Partner Web Site.
14. BATTERY TESTER
The Astratec battery tester lets you test the capacity of Nokia batteries.
Please refer to the actual information in the Nokia Care Point Extranet within the Partner Web Site.
Service Manual 7210/6610 Level 1&2 Copyright 2002 © Nokia Corporation
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