Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
SERVICE MANUAL
Level 1&2
RM-505/RM-506/RM-507
Transceiver characteristics
Band:
RM-505:
WCDMA HSDPA 900/1900/2100
EGSM 850/900/1800/1900
RM-507:
WCDMA HSDPA 850/1900/2100,
EGSM 850/900/1800/1900
RM-506:
EGSM 850/900/1800/1900
Display:
3.5” nHD 16:9 widescreen, 640x360 pixel resolution ,
16M
colour TFT
Camera:
Main camera: 5MPix CMOS, Dual LED Flash, Auto focus
Secondary camera: 640x480 VGA
Operating System:
Symbian OS ver. 9.4 Series60 5th Edition
Connections:
WLAN IEEE802.11 b/g (not in RM-506), USB 2.0 (micro
USB), Bluetooth 2.0 + EDR + A2DP, 3.5mm AV
connector
Transceiver with BP-6MT battery pack
Talk time Standby Note
GSM:
Up to 400 min
WCDMA:
Up to 320 min
GSM:
Up to 430 hours
WCDMA:
Up to 400 hours
Talk times are
dependant on
network
parameters and
phone settings
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Copyright © 2010 NOKIA All rights reserved
Version 5.0
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
Table of contents
1. Change history .............................................................................................................................................................................. 3
2. Copyright ......................................................................................................................................................................................... 4
3. Warnings and cautions .............................................................................................................................................................. 5
3.1 Warnings ............................................................................................................................................................................... 5
3.2 Cautions ................................................................................................................................................................................. 5
4. ESD protection ............................................................................................................................................................................... 6
5. Care and maintenance ............................................................................................................................................................... 7
6. Battery information .................................................................................................................................................................... 8
7. Exploded view ............................................................................................................................................................................... 9
8. Service devices ............................................................................................................................................................................ 10
9. SW-update .................................................................................................................................................................................... 11
10. Disassembly instruction ..................................................................................................................................................... 12
11. Assembly hints ....................................................................................................................................................................... 19
12. Solder components .............................................................................................................................................................. 20
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Copyright © 2010 NOKIA All rights reserved
Version 5.0
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
1. CHANGE HISTORY
Status Version No. Date Comments
Approved 1.0 10.05.2009
Approved 2.0 15.05.2009 Charger, screw size,
service devices updates
Approved 3.0 12.10.2009
Approved 4.0 16.4.2010 Exploded view updated
Approved 5.0 26.5.2010 Exploded view updated
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to
carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA
service suppliers, and the content of it is confidential. Please note that NOKIA provides also other
guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and
comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may
exist. If you find any errors or if you have further suggestions, please notify NOKIA using the
address below:
Nokia Care Academy
mailto:Service.Manuals@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified,
so watch always out for the newest version.
Exploded view updated
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Copyright © 2010 NOKIA All rights reserved
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2. COPYRIGHT
Copyright © 2010 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in
any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks or
tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Nokia reserves the right to revise this
document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
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3. WARNINGS AND CAUTIONS
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
3.1 Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING
AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT
A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS.
OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
3.2 Cautions
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing
5. Ensure all cables and wires are repositioned correctly
strap is worn.
and alignment.
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4. ESD PROTECTION
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
Nokia requires that service points have sufficient ESD protection (against static
electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the product
is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be
damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD
Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
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5. CARE AND MAINTENANCE
This product is of superior design and craftsmanship and should be treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for
many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be
damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature),
moisture can form inside, which may damage electronic circuit boards.
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper
operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas,
modifications or attachments could damage the phone and may violate regulations
governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
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6. BATTERY INFORMATION
Note: A new battery’s full performance is achieved only after two or three complete charge and
discharge cycles! The battery can be charged and discharged hundreds of times but it will
eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it is
time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for longer
than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes can
affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by
leaving the product switched on until it turns itself off (or by using the battery discharge facility
of any approved accessory available for the product).
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object
(coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips
on the battery) for example when you carry a spare battery in your pocket or purse.
Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions,
will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C
and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
Do not dispose as household waste.
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
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7. EXPLODED VIEW
A1 = A- COVER ASSY (I0001-I0002, I0008-I0009)
EARPIECE ADHESIVE
I0008
EARPIECE RUBBER BOOT
I0009
EARPIECE
I0002
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
A-COVER
I0001
DISPLAY
CONNECTOR CUSHION
I0004
DISPLAY MODULE
I0003
A2 = HINGE ASSEMBLY MODULE
(I0101-I0105, I0107-I0109)
DISPLAY CHASSIS
I0102
TILT FPC ASSY
I0101
SHIELD FRAME CUSHION
I0109
HINGE
I0103
GROUNDING SHEET
I0108
SCREW BUMPON
I0007
SHIELD FRAME CUSHION
I0213
CAMERA ASSY
I0203
AUDIO FPC ASSY
I0206
GROUNDING SHEET
I0214
HEAT SINK ASSY
I0204
BEZEL FPC ASSY
I0205
LCDADHESIVETAPE
I0005
ABSORBER TAPE
I0107
QROCKER FPC ASSY
I0104
ENGINE CHASSIS
I0105
SCREW
M1.6X2.4 (PHILLIPS)
I0006
QWERTY KEYMAT
I0106
A3 = LIGHT SWAP PACKAGE
(I0201-I0202, I0204-I0205, I0214, I9998)
LIGHT SWAP PWB
I0201
WATER INGRESS LABEL
I9998
TYPE LABEL
I0202
A4 = B-COVER ASSY (I0207-I0209)
CELLULAR ANTENNA ASSY
I0207
LEFT IHF HOLDER ASSY
SCREW M1.2X2 TORX+ 4
Ver. 4.0
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I0208
I0211
Confidential
Only available as
assembly
Copyright © 2010 NOKIA All rights reserved
B-COVER
I0209
SCREW
M1.4X3.6 TORX+ 4
I0210
C-COVER
I0212
These parts can not be
reused after removal
Version 5.0
SERVICE DEVICES
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
FLS-5 POS Flash Dongle
BP-4L Battery
CA-101 Service Cable
AC-10 Travel Charger
NMP standard toolkit (v2)
For more information, refer to the
Service Bulletin (SB-011) on NOKIA
Online. Supplier or manufacturer
contacts for tool re-order can be
found in “Recommended service
equipment” document on NOKIA
Online.
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8. SW-UPDATE
Flash concept- (Point of Sales)
To use the FLS-5 Flash Dongle, follow the user guide inside the sales package.
Please check always for the latest version of flash software, wich is available on Nokia Online.
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
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Copyright © 2010 NOKIA All rights reserved
Version 5.0
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
9. DISASSEMBLY INSTRUCTIONS
1) Nokia N97 disassembly. 2) You must use the Nokia Standard Toolkit version
2.
3) Protect the front cover with protective film. 4) Press release button and remove the BATTERY
COVER.
4) Remove the BATTERY COVER. 6) If there is a battery inserted, remove it also.
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Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
7). Unscrew the six TORX + size 4 screws in the order
shown. Do not use them again.
9) Open the slide and use the SRT-6 to release the
clips of the lower part.
8) Then unscrew this TORX + size 4 screws. Do not
use it again.
10) Slide the SRT-6 along the cover to release all the
clips.
11) Close the slide. 12) Carefully lift up the upper part to gain access to
the TILT FPC ASSEMBLY connector.
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Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
13) Open the TILT FPC ASSEMBLY connector with the
SS-93. Be careful not to damage the connector - or
components nearby.
15) Separate the upper part and the B-cover with
the engine board.
14) Then open carefully the Q-ROCKER FPC ASSEMBLY
CONNECTOR with the SS-93.
16) Use the SS-93 to open the connector of the
AUDIO FPC ASSEMBLY. Be careful not to damage the
connector - or components nearby.
17) Next, lift up the AUDIO ASSEMBLY with the SS-93. 18) Then release the IHF HOLDER ASSEMBLY with the
SS-93.
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Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
19) Remove the AUDIO ASSEMBLY and the IHF
HOLDER ASSEMBLY with the tweezers.
20) Use the SS-93, to separate the AUDIO ASSEMBLY
and the IHF HOLDER ASSEMBLY.
21) Release the engine board with the SS-93. 22) The engine board can be separated as shown.
23) Carefully open the camera connector with the
SS-93. Then remove the camera with the tweezers
24) Next, open the connector of the BEZEL FPC
ASSEMBLY with the SS-93.
by pulling it through the hole.
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Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
25) Turn the ENGINE BOARD over and use the SS-93
to release the BEZEL FPC. Then remove it. Do not use
the BEZEL FPC again.
27) Use the SS-93 to detach the antenna assembly
and then remove it.
26) Release the HEAT SINK ASSEMBLY with the SS-93
and then remove the assembly.
28) Slide the phone open.
29) Remove the two screw bumpons with the
dental tool. Do not use them again.
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30) Unscrew the two Phillips size 00 screws in the
order shown. Do not use them again.
Version 5.0
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
31) Detach the A-cover assembly with the SRT-6 as
shown.
33) Disconnect the A-COVER ASSEMBLY CONNECTOR
with the SS-93. Remove the A-COVER ASSEMBLY.
32) Then carefully lift up the right side of the Acover assembly.
34) Remember to protect the LCD with protective
film.
35) Use the sharp end of the SS-93 to release the
EARPIECE. Remove the EARPIECE with the tweezers.
36) Use the SS-93 to lift up the LCD.
Do not use it again.
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Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
37) Disconnect the LCD connector with the SS-93.
38) Open the slide.
Then remove the LCD.
39) Start releasing the QWERTY KEYMAT with the
dental tool. Remove the keymat by peeling it as
shown.
40) Nokia N97 disassembly is now complete.
-END OF DISASSEMBLY-
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10. ASSEMBLY HINTS
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
1) Tighten the two Phillips size 00 screws to the
torque of 14 Ncm in the order shown.
3) Tighten the six TORX + size 4 screws to the
torque of 18 Ncm in the order shown.
2) Tighten the TORX + size 4 screw to the torque of
7 Ncm.
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11. SOLDER COMPONENTS
Nokia N97 RM-505/RM-506/RM-507
Service Manual Level 1&2
X2100
X5200
V3374
J2158
X4400X9001
S4404
X4401
X2159
X7403
X7401
X7402
Ver. 1.0
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