without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this
document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
•
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
•
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
•
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
•
Servicing and alignment must be undertaken by qualified personnel only.
•
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
•
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
•
Use only approved components as specified in the parts list.
•
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and
alignment.
•
Ensure all cables and wires are repositioned correctly.
•
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
•
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise
GSM or WCDMA PA may be damaged.
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.
•
Keep the phone and all its parts and accessories out of the reach of small children.
•
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
•
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
•
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
•
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
•
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
•
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
•
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
•
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
Please state:
•
Title of the Document + Issue Number/Date of publication
•
Latest Amendment Number (if applicable)
•
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: Service.Manuals@nokia.com
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Li-Pol batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
RM-505; RM-506
Nokia N97; L3&4 Service Manual Structure
Nokia N97; L3&4 Service Manual Structure
1 General Information
2 Service Tools and Service Concepts
3 BB Troubleshooting and Manual Tuning Guide
4 RF Troubleshooting
5 Camera Module Troubleshooting
6 FMTx 2.1 Technical Description
7 FMTx 2.1 Troubleshooting
8 System Module and User Interface
9 Service information differences between RM-505 and RM-506
Glossary
Product features and sales package.....................................................................................................................1–7
Mobile enhancements......................................................................................................................................... 1–10
Transceiver general specifications ............................................................................................................... 1–13
Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones ................................. 1–13
Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones ..................................... 1–15
Table 3 Data ......................................................................................................................................................... 1–12
RM-505 is a GSM/HSDPA/WCDMA tri-mode handportable multimedia computer with a person centric touch
UI, integrated GPS (A-GPS OMA SUPL) and WLAN. It supports EGSM 850/900/1800/1900 and WCDMA
900/1900/2100 bands. RM-507 supports GSM/GPRS/EGPRS850/900/1800/1900, with WCDMA 850/ 1900/2100
HSDPA and WLAN. Both devices support CSD/HSCSD, GPRS/EGPRS, WCDMA/HSDPA data bearers.
For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous
CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6 Mbit/s downlink (with limited use cases).
For 2G and 2.5G networks the device is a Class A EGPRS DTM MSC 11 which means a maximum download speed
of up to 296kbit/s with EGPRS, and up to 107kbit/s with GPRS. According to GSM standard 05.05 it responds
to class 4 (max. 2W) in GSM 850 and EGSM 900 class 1 (1W) in DCS 1800 and class 1 in PCS 1900. The device
supports EGPRS (EDGE) class B as well as Bluetooth 2.0 + EDR standard.
The device has a large QHD 3.5”(640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm) with 16
million colors. It also has a 5 megapixel autofocus camera with 14 x digital zoom and an integrated dual LED
flash. The device supports two way video calls with two integrated cameras, one on the front and one on
the back.
The MMS implementation follows the OMA MMS standard release 1.3. The Browser is a highly advanced
internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content.
The device uses a S60 5.0 operating system and supports the full Web Browser for S60, which brings desktoplike Web browsing experience to mobile devices. It also supports MIDP Java 2.0, providing a good platform
for compelling 3rd party applications.
Speech codecs supported in GSM: FR AMR/HR AMR/EFR/FR/HR
•
WCDMA 2Mbps, HSDPA 7.2Mbps
•
Dual Transfer Mode (DTM) support for simultaneous voice and packet data connection in GSM/EDGE
networks. Simple class A, multi slot class 11, max speed DL/UL: 118.4/118.4kbits/s
•
EGPRS class B, multi slot class 32, (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 296 / 177.6 kbits/s
•
GPRS class B, multi slot class 32 (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 107 / 64.2 kbits/s
Service tools............................................................................................................................................................2–5
Product specific tools........................................................................................................................................2–5
Service concepts .....................................................................................................................................................2–9
POS (Point of Sale) flash concept .....................................................................................................................2–9
Flash concept with FPS-21............................................................................................................................. 2–10
CU-4 flash concept with FPS-21..................................................................................................................... 2–11
Flash concept with FPS-21 and SB-6............................................................................................................. 2–12
Flash concept with SS-46 and CA-89DS ........................................................................................................ 2–13
Flash concept with SS-62 and CA-89DS ........................................................................................................ 2–14
Flash concept with FPS-21, SS-62 and SB-6 ................................................................................................. 2–15
Flash concept with FPS-21, SS-62 and SB-7 ................................................................................................. 2–16
Module jig service concept............................................................................................................................ 2–17
Module jig service concept with SB-6........................................................................................................... 2–18
RF testing concept with RF coupler .............................................................................................................. 2–20
Service concept for RF testing and RF/BB tuning........................................................................................ 2–21
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-505; RM-506. For the correct use of the service devices, and the best effort of workbench
setup, please refer to various concepts.
FS-102Flash adapter
•
FS-102 is equipped with a clip interlock system
•
provides standardised interface towards Control Unit
•
multiplexing between USB and FBUS media, controlled by VUSB
SA-181RF coupler
SA-181 is an RF coupler for WCDMA and GSM RF testing. It is used
together with the product-specific flash adapter.
Cables
The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-505; RM-506. For the correct use of the service devices, and the best effort of workbench
setup, please refer to various concepts.
CA-101Micro USB cable
The CA-101 is a USB-to-microUSB data cable that allows connections
between the PC and the phone.
CA-128RSRF tuning cable
Product-specific adapter cable for RF tuning.
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Table of Contents
Baseband main troubleshooting..........................................................................................................................3–5
Dead or jammed device troubleshooting............................................................................................................3–8
General power checking ........................................................................................................................................3–9
USB charging troubleshooting........................................................................................................................... 3–12
USB troubleshooting ........................................................................................................................................... 3–21
Power key troubleshooting................................................................................................................................ 3–24
LED and LED driver troubleshooting.................................................................................................................. 3–39
GPS layout and basic test points................................................................................................................... 3–42
GPS RF test points........................................................................................................................................... 3–43
GPS settings for Phoenix................................................................................................................................ 3–44
Receiver self test ....................................................................................................................................... 3–46
Quick Test window.................................................................................................................................... 3–48
WLAN settings for Phoenix............................................................................................................................ 3–52
WLAN auto tuning.......................................................................................................................................... 3–56
Bluetooth and FM radio ...................................................................................................................................... 3–58
Bluetooth and FM radio introduction........................................................................................................... 3–58
Bluetooth and FM radio component placement ......................................................................................... 3–59
Bluetooth and FM Radio Self Tests ............................................................................................................... 3–61
Bluetooth BER test.......................................................................................................................................... 3–61
Bluetooth and FM radio module troubleshooting ...................................................................................... 3–63
TV out troubleshooting....................................................................................................................................... 3–64
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Backup battery troubleshooting
Verify that the backup battery G2200 is empty (U<1V). Switch the phone on. Measure voltage of the battery
when the main battery is connected to the phone and the phone is switched on. Wait a few minutes and
monitor that the backup battery voltage rises. Switch off the phone, disconnect the main battery and monitor
that the voltage of the backup battery decreases. Normal behaviour of the voltage is described in the figures
below:
If the voltage rises and falls quickly, check the back-up battery G2200 contacts for loose soldering or shortcircuit, and repair or change G2200 if necessary. If the voltage stays ~0V, check resistance VBACK against GND.
If there is no shortcircuit, AVILMA N2200 is faulty. Replace N2200.
The device has a resistive touch screen user interface, which means that the device does not have a traditional
ITU-T keypad. The key components of the touch screen user interface are:
•
Touch window with touch controller (TSC2004)
•
Proximity sensor
The resistive touch window is located above the display. It enables finger as well as stylus touch, and it
provides tactile feedback. The tactile feedback is implemented by using the same vibra that is used for
alerting. The touch controller includes drivers and the control logic to measure touch pressure.
The proximity sensor is attached to the upper flex assembly. It sends out a beam of IR light, and then computes
the distance to any nearby objects from the characteristics of the returned (reflected) signal. There is a booth
between the sensor and the touch window, which isolates the IR transmitter from the IR receiver by
preventing the reflection from the touch window surface.
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Proximity sensor troubleshooting
Context
Proximity sensor troubleshooting is broken down into two parts. The main purpose of the automatic check
is to identify the fault automatically without any manual checks. If the automatic flow does not provide
enough information, a manual check can be done to narrow down the cause of the fault.
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Figure 20 Touch screen basic checks
Hardware keys troubleshooting
Context
There are two possible failure modes in the keyboard module:
•
One or more keys can be stuck, so that the key does not react when a keydome is pressed. This kind of
failure is caused by mechanical reasons (dirt, rust).
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Display module troubleshooting
General instructions for display troubleshooting
Context
•
The display is in a normal mode when the phone is in active use.
•
Display is in a partial idle mode when the phone is in the screen saver mode.
•
The operating modes of the display can be controlled with the help of
Table 7 Display module troubleshooting cases
Display blankThere is no image on the display. The display looks
the same when the phone is on as it does when the
phone is off. The backlight can be on in some cases.
Image on the display not correctImage on the display can be corrupted or a part of
the image can be missing. If a part of the image is
missing, change the display module. If the image is
otherwise corrupted, follow the appropriate
troubleshooting diagram.
Phoenix
.
Backlight dim or not working at allBacklight LED components are inside the display
module. Backlight failure can also be in the
connector or in the backlight power source in the
main engine of the phone.
Visual defects (pixel)Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and
white, on a full screen.
The display may have some random pixel defects
that are acceptable for this type of display. The
criteria when pixel defects are regarded as a display
failure, resulting in a replacement of the display, are
presented the following table.
Table 8 Pixel defects
ItemWhite dot defectBlack dot
defect
1Defect countsRGBWhite Dot
Total
1111
11
Total
2Combined
defect counts
Not allowed.
Two single dot defects that are within 5 mm of each other should be
interpreted as combined dot defect.
Steps
1. Verify with a working display that the fault is not on the display module itself.
2. Check that the cellular engine is working normally.
iTo check the functionality, connect the phone to a docking station.
iiStart
iii Read the phone information to check that the engine is functioning normally (you should be able to
3. Proceed to the display troubleshooting flowcharts.
Use the Display Test tool in
Phoenix
read the Phone ID).
service software.
Phoenix
to find the detailed fault mode.
Display troubleshooting
Context
Before going to display troubleshooting flow, make sure that the engine is working and starting up correctly.
If the problem is in the engine, go to baseband troubleshooting.
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
LED and LED driver troubleshooting
Context
The device has two LED drivers that provide current for the keyboard and several LEDs (Charge,Send/
end,menu) . Brightness of backlights can be adjusted manually, and it affects the keypad. Keyboard backlights
and some LEDs can be turned ON/OFF separately but not without switching on the display lights.
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Ambient Light Sensor troubleshooting
Introduction to ALS troubleshooting
If the Ambient Light Sensor (ALS) functionality is inoperative, check the ambient light sensor (N6502) and
change it, if necessary. Also, check the capacitor C6504 (100n).
The ALS components are located at the top of the UI flex as illustrated in the figure below.
Figure 22 ALS placement
GPS troubleshooting
GPS antenna
The GPS antenna is located on the back side of the B-cover (left-hand side, next to the camera). The GPS
antenna contacts the GPS antenna pad (connected to the ground) on PWB through the poco pin (in the Bcover, above the camera).
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Figure 25 GPS layout and basic test points
VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above. In addition to these, the
following GPS signals are available on the test points listed below:
•
U2Tx (J6200, activity on this pin indicates the GPS is operating)
GPS RF test points
The GPS test pads are located on the top side as shown in figure "GPS test pads" to perform the conducted
CW test to confirm the GPS RF path from GPS chipset to the GPS SAW filter.
J6201 is the pad to inject the CW signal
J6202, J6203 = Gnd
2. From the File menu, select Scan Product and check that the correct product version is displayed.
3. From the Testing menu, select GPS Control. This opens up
figure below, and enables the GPS.
Select Idle to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present,
GPS_En_Reset should be high (1.8V), and Vdd_Dig (1.1V), Vcc_TCXO (2.5V) & Vcc_PLL/VCO (1.35V) should be
present. Turning Receiver Action
on.
Note: These checks are part of GPS basic checks troubleshooting (page 3–50)
On
will turn on all the RF sections of the ASIC and so all LDOs will be
2. From the Testing menu, select GPS Control. This opens up
In the
result will be returned and should be within the limits of +- 84Hz.
Rx Control
window, go to the Simple Tests section, select Oscillator Test and click Start. The Offset
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
GPS Control
dialogue box and enables the GPS.
Figure 29 Simple Tests – Oscillator Test
Receiver self test
Context
Receiver self test can be used to check the correct functionality of the receiver core. For the test, GPS software
configures internal test source to generate synthetic GPS-like data, processing it in the baseband and writing
the results into the channel processor memory. The test compares the data in the channel memory against
the expected value and reports a PASS/FAIL status.
Steps
1. Start Phoenix service software.
2. From the Testing menu, select GPS Control. This opens up
In the
test returns a PASS/FAIL result.
Rx Control
Note: The Oscillator Test should not be run after the Receiver Self Test. This sequence of tests may
cause the Oscillator test to prolong and result in Phoenix timing out. If you are carrying out both of
these tests, run the Oscillator Test first, after which you can run the Receiver Self Test.
window, go to the Simple Tests section, select Receiver Self Test and click Start. The