Nokia N97 Service Manual level 3-4

Nokia Customer Care
Service Manual
RM-505; RM-506 (Nokia N97; L3&4)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2009 Nokia. All rights reserved.

Amendment Record Sheet

Amendment Record Sheet
Draft 1 10/2008 A. Salo Draft 2 03/2009 M. Petäjäaho Issue 1 05/2009 S.Tappola
RM-505; RM-506
Page ii COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506 Copyright

Copyright

Copyright © 2009 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
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RM-505; RM-506

Warnings and cautions

Warnings and cautions
Warnings
IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
Servicing and alignment must be undertaken by qualified personnel only.
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
Use only approved components as specified in the parts list.
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.
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Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under
ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
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Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506

Care and maintenance

Care and maintenance
This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
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RM-505; RM-506 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e­mail.
Please state:
Title of the Document + Issue Number/Date of publication
Latest Amendment Number (if applicable)
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com
Issue 1 COMPANY CONFIDENTIAL Page vii
Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506

Battery information

Battery information
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Pol batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Page viii COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506 Nokia N97; L3&4 Service Manual Structure

Nokia N97; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF Troubleshooting 5 Camera Module Troubleshooting 6 FMTx 2.1 Technical Description 7 FMTx 2.1 Troubleshooting 8 System Module and User Interface 9 Service information differences between RM-505 and RM-506 Glossary
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Nokia N97; L3&4 Service Manual Structure
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Nokia Customer Care
1 — General Information
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General Information
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Table of Contents
Product selection....................................................................................................................................................1–5
Product features and sales package.....................................................................................................................1–7
Mobile enhancements......................................................................................................................................... 1–10
Technical Specifications...................................................................................................................................... 1–13
Transceiver general specifications ............................................................................................................... 1–13
Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones ................................. 1–13
Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones ..................................... 1–15
Battery endurance.......................................................................................................................................... 1–16
Environmental conditions ............................................................................................................................. 1–16
List of Tables
Table 1 Audio....................................................................................................................................................... 1–10
Table 2 Car............................................................................................................................................................ 1–12
Table 3 Data ......................................................................................................................................................... 1–12
Table 4 Messaging............................................................................................................................................... 1–12
Table 5 Positioning ............................................................................................................................................. 1–13
Table 6 Power...................................................................................................................................................... 1–13
List of Figures
Figure 1 View of RM-505/RM-506 .........................................................................................................................1–6
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General Information
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RM-505; RM-506 General Information

Product selection

RM-505 is a GSM/HSDPA/WCDMA tri-mode handportable multimedia computer with a person centric touch UI, integrated GPS (A-GPS OMA SUPL) and WLAN. It supports EGSM 850/900/1800/1900 and WCDMA 900/1900/2100 bands. RM-507 supports GSM/GPRS/EGPRS850/900/1800/1900, with WCDMA 850/ 1900/2100 HSDPA and WLAN. Both devices support CSD/HSCSD, GPRS/EGPRS, WCDMA/HSDPA data bearers.
For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6 Mbit/s downlink (with limited use cases).
For 2G and 2.5G networks the device is a Class A EGPRS DTM MSC 11 which means a maximum download speed of up to 296kbit/s with EGPRS, and up to 107kbit/s with GPRS. According to GSM standard 05.05 it responds to class 4 (max. 2W) in GSM 850 and EGSM 900 class 1 (1W) in DCS 1800 and class 1 in PCS 1900. The device supports EGPRS (EDGE) class B as well as Bluetooth 2.0 + EDR standard.
The device has a large QHD 3.5”(640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm) with 16 million colors. It also has a 5 megapixel autofocus camera with 14 x digital zoom and an integrated dual LED flash. The device supports two way video calls with two integrated cameras, one on the front and one on the back.
The MMS implementation follows the OMA MMS standard release 1.3. The Browser is a highly advanced internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content.
The device uses a S60 5.0 operating system and supports the full Web Browser for S60, which brings desktop­like Web browsing experience to mobile devices. It also supports MIDP Java 2.0, providing a good platform for compelling 3rd party applications.
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RM-505; RM-506
General Information
Figure 1 View of RM-505/RM-506
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RM-505; RM-506 General Information

Product features and sales package

Imaging
Main camera:
Sensor: 5 megapixel
Carl Zeiss Optics: Tessar™ lens
F number/Aperture: F2.8
Focal length: 5.4 mm
Focus range: 10 cm ~ infinity
Macro focus distance: 10-50 cm
Shutter speed: Mechanical shutter 1/1000~1/4 s
Secondary camera:
Sensor: VGA (640 x 480 pixels)
F number/Aperture: F2.8
Focal length: 43 mm (35mm equivalent)
Focus range: 10 cm ~ infinity
Video:
Video resolution: QHD or VGA at 30 fps
Audio recording: AAC (AMR for MMS)
Video stabilization
Video clip length: 60 min
Video file format: .mp4 (default), .3gp (for MMS)
White balance: automatic, sunny, cloudy, incandescent, fluorescent
Scene: Auto, Night
Colour tone: normal, sepia, B&W, vivid, negative
Zoom (digital): up to 14x
Video recording indicato
Photo:
Still image resolutions: up to 5 megapixel: 2584 x 1938
Still image file format: JPEG/EXIF
Auto focus
Auto exposure: center weighted AE
Image orientation: automatic
Exposure compensation: +2 ~ -2EV at 0.5 step
White balance: automatic, sunny, cloudy, incandescent, fluorescent
Scene: auto, sports, portrait, close-up, landscape, night, user defined
Colour tone: normal, sepia, B&W, vivid, negative
Zoom (digital): up to 14x
LED flash
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Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506
General Information
Edit
On device Photo editor and Video editor (manual & automatic)
View
3.5” QHD (640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm), up to 16M colors, 16:9 aspect ratio
Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption
Slideshow from Gallery
Share
Nokia XpressShare - share effortlessly from Gallery or after capture via Email, Bluetooth or MMS
Direct connection to TV via cable or WLAN (UPnP)
Video call and video sharing support. (WCDMA services)
Online Album: Image/Video uploading from Gallery
Print
Nokia XpressPrint – direct printing via USB (PictBridge), Bluetooth (BPP), and WLAN (UPnP), from memory card or via online printing
Store
Up to 32GB internal user memory
Nokia XpressTransfer – easy to transfer and organize photos and video between your device and a compatible PC
Nokia Lifeblog (mobile & PC)
Music
Digital music player: supports MP3/ AAC/ AAC+/ eAAC+/ WMA with playlists, equalizer and album art.
Synchronise music with Microsoft Windows Media Player 10 & 11
One click CD ripping, converting and transferring music to your device using Nokia Music Manager
Stereo FM radio (87.5-108MHz /76-90MHz) with Visual Radio™ support
Stereo speakers
Integrated FM transmitter (88.1 – 107.9 MHz)
Integrated handsfree speaker
Nokia Stereo Headset (HS-45), in-box
Media
Full-screen video playback to view downloaded, streamed or recorded video clips
Supported video formats: MPEG-4 , H.264/AVC, H.263/3GPP, RealVideo 8/9/10
Productivity
Messaging:
E-mail (SMTP, IMAP4, POP3), MMS, SMS
Office applications:
Viewing of email attachments – .doc, .xls, .ppt, . pdf
PIM:
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RM-505; RM-506 General Information
Contacts, calendar, to-do, notes, recorder, calculator, clock, converter
Synchronization:
Local/Remote (using SyncML)
Data: Calendar, Contacts, To-do, Notes, E-mail
PC Applications: Microsoft Outlook (98, 2000, 2002, 2003), Outlook Express, Lotus Organizer (5.0, 6.0), Lotus Notes (5.0, 6.0)
Call management:
Call logs, speed dial, voice dialling (with SIND) and voice commands
Nokia Push to Talk (PoC)
Connectivity
Integrated GPS (A-GPS OMA SUPL)
WLAN - IEEE802.11 g/b with UPnP support
Micro USB interface with USB 2.0 high speed
Bluetooth wireless technology 2.0 + EDR + A2DP
MicroSD memory card - support up to 16GB
Nokia 3.5 mm AV connector
Add-on software framework
Symbian 9.4 OS
Nokia Series 60, 5th edition, feature pack 2
Java: MIDP2.0
C++ and Java SDKs
Additional technical specifications
Vibrating alert
3GPP Rel 5/6 WCDMA , Rel 4 EGSM compliant
Speech codecs supported in WCDMA: AMR
Speech codecs supported in GSM: FR AMR/HR AMR/EFR/FR/HR
WCDMA 2Mbps, HSDPA 7.2Mbps
Dual Transfer Mode (DTM) support for simultaneous voice and packet data connection in GSM/EDGE networks. Simple class A, multi slot class 11, max speed DL/UL: 118.4/118.4kbits/s
EGPRS class B, multi slot class 32, (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 296 / 177.6 kbits/s
GPRS class B, multi slot class 32 (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 107 / 64.2 kbits/s
Sales package
Transceiver RM-505 or RM-507
Charger (AC-10)
Battery (BP-4L)
Music headset (HS-45/AD-54)
Connectivity cable (CA-101)
Video connectivity cable (CA-75U)
CD-ROM
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Copyright © 2009 Nokia. All rights reserved.
General Information
User Guide

Mobile enhancements

Table 1 Audio
Enhancement Type
Music headset HS-45 with AD-54 3.5mm stereo plug Stereo headset HS-16
HS-43
Mini speakers MD-6
MD-8 Wireless loopset LPS-5 Wired headsets WH-201
WH-205
WH-500
RM-505; RM-506
WH-502
WH-600
WH-700
WH-701
WH-800
WH-900
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RM-505; RM-506 General Information
Enhancement Type
Bluetooth headset BH-101
BH-102 BH-103 BH-104 BH-209 BH-212 BH-213 BH-214 BH-215 BH-216 BH-504 BH-604 BH-605 BH-606 BH-607 BH-703 BH-704 BH-804 BH-900 BH-902 BH-903 BH-904 BH-905 WH-201 WH-205 WH-500 WH-502 WH-600 WH-700 WH-701 WH-800 WH-900
Bluetooth speakers MD-7W
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Copyright © 2009 Nokia. All rights reserved.
Table 2 Car
Enhancement Type
Nokia Universal Mobile Holder CR-99 Nokia Holder Easy Mount HH-12
HH-17 Wireless plug-in handsfree HF-300 Speakerphone HF-200
HF-310
HF-510 Car kit CK-100
CK-300 Display car kit CK-600 Mobile charger DC-6
DC-10
RM-505; RM-506
General Information
DC-11
Table 3 Data
Enhancement Type
Connectivity cable CA-101
CA-126 Video connectivity cable CA-75U MicroSD card MU-37, 2 GB
MU-41, 4 GB
MU-44, 16 GB
MU-43, 8 GB
MU-44 16GB
Table 4 Messaging
Enhancement Type
Multimedia pocket keyboard SU-XX Other multimedia peripherals SU-33W Stylus STYLUS PEN ASSY
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RM-505; RM-506 General Information
Table 5 Positioning
Enhancement Type
Wireless GPS module LD-4W Home connectivity HD-1
Table 6 Power
Enhancement Type
Battery 1200mAh Li-ion BP-4L Travel charger AC-6
AC-10
Charger adapter CA-146

Technical Specifications

Transceiver general specifications

Unit Dimensions (L x W x T)
Transceiver with BP-4L 1500mAh li-pol battery pack
(mm)
117.2 x 55.3 x 18.25 150
Weight (g)
Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones

Parameter Unit
Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII
(900), WCDMA II (1900) and WCDMA I (2100)
Rx frequency band GSM850: 869 - 894 MHz
EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925- 960 MHz WCDMA II (1900): 1930-1990MHz WCDMA I (2100): 2110 - 2170 MHz
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Copyright © 2009 Nokia. All rights reserved.
General Information
Parameter Unit
Tx frequency band GSM850: 824 - 849 MHz
EGSM900: 880 - 915 MHz
GSM1800: 1710 - 1785 MHz
GSM1900: 1850 - 1910 MHz
WCDMA VIII (900): 880 - 915 MHz
WCDMA II (1900): 1850-1910MHz
WCDMA I (2100): 1920 - 1980 MHz Output power GSM850: +5 ...+33dBm/3.2mW ... 2W
GSM900: +5 … +33dBm/3.2mW … 2W
GSM1800: +0 … +30dBm/1.0mW … 1W
GSM1900: +0 … +30dBm/1.0mW … 1W
WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...
251.2mW
RM-505; RM-506
WCDMA II (1900): -50 ... +24dBm/0.01µW ...
251.2mW
WCDMA I (2100): -50 ... +24 dBm/0.01μW ...
251.2mW
EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW
EDGE900: +5 … +29dBm/3.2mW … 794mW
EDGE1800: +0 … +26dBm/1.0mW … 400mW
EDGE1900:+0 … +26dBm/1.0mW … 400mW Number of RF channels GSM850: 124
GSM900: 174
GSM1800: 374
GSM1900: 299
WCDMA VIII (900): 152
WCDMA II (1900): 289
WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA II 100/200 kHz) Number of Tx power levels GSM850: 15
GSM900: 15
GSM1800: 16
GSM1900: 16
WCDMA VIII (900): 75
WCDMA II (1900): 75
WCDMA I (2100): 75
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RM-505; RM-506 General Information

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones

Parameter Unit
Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA V (850), WCDMA II
(1900) and WCDMA I (2100)
Rx frequency band GSM850: 869 - 894MHz
EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA V (850): 869 - 894 MHz WCDMA II (1900): 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz
Tx frequency band GSM850: 824 - 849MHz
EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA V (850): 824 - 849 MHz WCDMA II (1900): 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz
Output power GSM850: +5 ...+33dBm/3.2mW ... 2W
GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA II (1900): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ... 251.2mW
EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW
EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW
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Copyright © 2009 Nokia. All rights reserved.
Parameter Unit
Number of RF channels GSM850: 124
GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA V (850): 108 WCDMA II (1900): 289
WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA V and II 100/200 kHz) Number of Tx power levels GSM850: 15
GSM900: 15
GSM1800: 16
GSM1900: 16
RM-505; RM-506
General Information
WCDMA V (850): 75
WCDMA II (1900): 75
WCDMA I (2100): 75

Battery endurance

Battery Capacity (mAh) Talk time Stand-by
BP-4L 1500 GSM: up to 400min GSM: up to 430h
WCDMA: up to 320min WCDMA: up to 400h
Charging times
AC-10
4h

Environmental conditions

Environmental
condition
Ambient temperature Notes
Normal operation Reduced performance Intermittent or no
operation
No operation or storage
Page 1 –16 COMPANY CONFIDENTIAL Issue 1
-10 oC ... +55 oC 55 oC ... +70 oC
-40 oC ... -15 oC and +70 oC ... +85oC
<-40 oC and >+85 oC
Copyright © 2009 Nokia. All rights reserved.
Specifications fulfilled Operational only for short periods Operation not guaranteed but an
attempt to operate will not damage the phone
No storage. An attempt to operate may cause permanent damage
RM-505; RM-506 General Information
Environmental
condition
Charging allowed Long term storage
conditions Humidity and water
resistance
Ambient temperature Notes
-15 oC ... +55 oC 0 oC ... +85 oC
Relative humidity range is 5 to 95%. Condensed or dripping water may
cause intermittent malfunctions. Protection against dripping water
has to be implemented in (enclosure) mechanics.
Continuous dampness will cause permanent damage to the module.
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General Information
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Nokia Customer Care
2 — Service Tools and Service
Concepts
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Service Tools and Service Concepts
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RM-505; RM-506 Service Tools and Service Concepts
Table of Contents
Service tools............................................................................................................................................................2–5
Product specific tools........................................................................................................................................2–5
FS-102............................................................................................................................................................2–5
MJ-214 ...........................................................................................................................................................2–6
RJ-230 ............................................................................................................................................................2–6
SA-181 ...........................................................................................................................................................2–7
Cables..................................................................................................................................................................2–7
CA-101 ...........................................................................................................................................................2–7
CA-128RS .......................................................................................................................................................2–7
CA-31D ...........................................................................................................................................................2–8
CA-35S............................................................................................................................................................2–8
PCS-1..............................................................................................................................................................2–8
XCS-4..............................................................................................................................................................2–9
Service concepts .....................................................................................................................................................2–9
POS (Point of Sale) flash concept .....................................................................................................................2–9
Flash concept with FPS-21............................................................................................................................. 2–10
CU-4 flash concept with FPS-21..................................................................................................................... 2–11
Flash concept with FPS-21 and SB-6............................................................................................................. 2–12
Flash concept with SS-46 and CA-89DS ........................................................................................................ 2–13
Flash concept with SS-62 and CA-89DS ........................................................................................................ 2–14
Flash concept with FPS-21, SS-62 and SB-6 ................................................................................................. 2–15
Flash concept with FPS-21, SS-62 and SB-7 ................................................................................................. 2–16
Module jig service concept............................................................................................................................ 2–17
Module jig service concept with SB-6........................................................................................................... 2–18
RF testing concept with RF coupler .............................................................................................................. 2–20
Service concept for RF testing and RF/BB tuning........................................................................................ 2–21
Module jig MJ-214 set-up instruction........................................................................................................... 2–22
List of Figures
Figure 2 POS flash concept ....................................................................................................................................2–9
Figure 3 Basic flash concept with FPS-21.......................................................................................................... 2–10
Figure 4 CU-4 flash concept with FPS-21........................................................................................................... 2–11
Figure 5 Flash concept with FPS-21 and SB-6................................................................................................... 2–12
Figure 6 Flash concept with SS-46 and CA-89DS .............................................................................................. 2–13
Figure 7 Flash concept with SS-62 and CA-89DS .............................................................................................. 2–14
Figure 8 Flash concept with FPS-21, SS-62 and SB-6 ....................................................................................... 2–15
Figure 9 Flash concept with FPS-21, SB-7 and JBT-9........................................................................................ 2–16
Figure 10 Module jig service concept................................................................................................................ 2–17
Figure 11 Module jig service concept with SB-6............................................................................................... 2–18
Figure 12 RF testing concept with RF coupler.................................................................................................. 2–20
Figure 13 Service concept for RF testing and RF/BB tuning............................................................................ 2–21
Figure 14 Module jig block diagram.................................................................................................................. 2–22
Figure 15 Module jig top view (without module setup) ................................................................................. 2–23
Figure 16 Module jig top view (with module setup) ....................................................................................... 2–24
Figure 17 Module jig bottom view .................................................................................................................... 2–25
Issue 1 COMPANY CONFIDENTIAL Page 2 –3
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RM-505; RM-506
Service Tools and Service Concepts
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RM-505; RM-506 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-505; RM-506. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
FS-102 Flash adapter
FS-102 is equipped with a clip interlock system
provides standardised interface towards Control Unit
multiplexing between USB and FBUS media, controlled by VUSB
Issue 1 COMPANY CONFIDENTIAL Page 2 –5
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RM-505; RM-506
Service Tools and Service Concepts
MJ-214 Module jig MJ-214 is meant for component level troubleshooting.
The jig includes RF interface for Bluetooth, WLAN and GPS. In addition, it has the following features:
Provides mechanical interface with the engine module
Provides galvanic connection to all needed test pads in module
Multiplexing between USB and FBUS media, controlled by Vusb
Connector for control unit
Access for Audio-, MMC, and USB connectors
Module jig attenuation values:
Band F Attenuation
GSM850 TX 824-849 0.4dB
GSM850 RX 869-894 0.4dB EGSM900 TX 880-915 0.4dB EGSM900 RX 935-960 0.4dB
GSM1800 TX 1710-1785 0.6dB GSM1800 RX 1805-1880 0.6dB GSM1900 TX 1850-1910 0.6dB GSM1900 RX 1930-1990 0.6dB
0.6dB@244
WLAN TX
FMTx
WCDMA850 TX 824-849 0.4dB
WCDMA850 RX 869-894 0.4dB WCDMA1900 TX 1850-1910 0.6dB WCDMA1900 RX 1930-1990 0.6dB
RJ-230 Soldering jig The jig is used for soldering and as a rework jig for the system module.
It is made of lead-free rework compatible material.
2MHz
25.27dB@1
07.9dBm
with 22nH
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RM-505; RM-506 Service Tools and Service Concepts
SA-181 RF coupler SA-181 is an RF coupler for WCDMA and GSM RF testing. It is used
together with the product-specific flash adapter.

Cables

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-505; RM-506. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections
between the PC and the phone.
CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.
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RM-505; RM-506
Service Tools and Service Concepts
CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included
in the FPS-21 sales package.
CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-21 flash
prommer to the Point-Of-Sales (POS) flash adapter.
PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled voltage.
Page 2 –8 COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable
for flashing and service purposes.
Figure 2 POS flash concept
Type Description
Product specific tools
Issue 1 COMPANY CONFIDENTIAL Page 2 –9
Copyright © 2009 Nokia. All rights reserved.
Type Description
BP-4L Battery
Other tools
FLS-5 POS flash dongle
PC with Phoenix service software
Cables
CA-101 USB connectivity cable

Flash concept with FPS-21

RM-505; RM-506
Service Tools and Service Concepts
Figure 3 Basic flash concept with FPS-21
Type Description
Product specific devices
FS-102 Flash adapter
Other devices
FPS-21 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter
PC with Phoenix service software
Cables
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RM-505; RM-506 Service Tools and Service Concepts
Type Description
XCS-4 Modular cable CA-35S Power cable
USB cable

CU-4 flash concept with FPS-21

Figure 4 CU-4 flash concept with FPS-21
Type Description
Product specific devices
FS-102 Flash adapter
Other devices
CU-4 Control unit FPS-21 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card
PC with Phoenix service software
Cables
PCS-1 Power cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –11
Copyright © 2009 Nokia. All rights reserved.
Type Description
XCS-4 Modular cable
Standard USB cable USB cable

Flash concept with FPS-21 and SB-6

RM-505; RM-506
Service Tools and Service Concepts
Figure 5 Flash concept with FPS-21 and SB-6
Type Description
Product specific tools
FS-102 Flash adapter
Other tools
FPS-21 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter SB-6 Bluetooth test and interface box
Page 2 –12 COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506 Service Tools and Service Concepts
Type Description
PC with Phoenix service software
Cables
XCS-4 Modular cable CA-35S Power cable
USB cable

Flash concept with SS-46 and CA-89DS

Figure 6 Flash concept with SS-46 and CA-89DS
Type Description
Product specific tools
FS-102 Flash adapter
Other tools
FLS-5 Flash device SS-46 Interface adapter
Issue 1 COMPANY CONFIDENTIAL Page 2 –13
Copyright © 2009 Nokia. All rights reserved.
Type Description
PC with Phoenix service software
Cables
CA-89DS Cable

Flash concept with SS-62 and CA-89DS

RM-505; RM-506
Service Tools and Service Concepts
Figure 7 Flash concept with SS-62 and CA-89DS
Type Description
Product specific tools
FS-102 Flash adapter
Other tools
CU-4 Control unit FLS-5 Flash device SS-62 Flash adapter base
PC with Phoenix service software
Page 2 –14 COMPANY CONFIDENTIAL Issue 1
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RM-505; RM-506 Service Tools and Service Concepts
Type Description
Cables
CA-89DS Cable PCS-1 Power cable
USB cable

Flash concept with FPS-21, SS-62 and SB-6

Figure 8 Flash concept with FPS-21, SS-62 and SB-6
Type Description
Product specific tools
FS-102 Flash adapter
Other tools
CU-4 Control unit FPS-21 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SB-6 Bluetooth test and interface box
Issue 1 COMPANY CONFIDENTIAL Page 2 –15
Copyright © 2009 Nokia. All rights reserved.
Type Description
SX-4 Smart card
PC with Phoenix service software
Cables
XCS-4 Modular cable PCS-1 Power cable
USB cable

Flash concept with FPS-21, SS-62 and SB-7

RM-505; RM-506
Service Tools and Service Concepts
Figure 9 Flash concept with FPS-21, SB-7 and JBT-9
Type Description
Product specific tools
FS-102 Flash adapter
Other tools
CU-4 Control unit FPS-21 Flash prommer box PKD-1/PK-1 SW security device SB-7 WLAN test box SS-62 Flash adapter base
Page 2 –16 COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506 Service Tools and Service Concepts
Type Description
SX-4 Smart card
PC with Phoenix service software
Cables
XCS-4 Modular cable PCS-1 Power cable
USB cable

Module jig service concept

Figure 10 Module jig service concept
Type Description
Phone specific devices
MJ-214 Module jig
Other devices
CU-4 Control unit FPS-21 Flash prommer box PK-1 SW security device SX-4 Smart card
Issue 1 COMPANY CONFIDENTIAL Page 2 –17
Copyright © 2009 Nokia. All rights reserved.
Type Description
PC with VPOS and Phoenix service software Measurement equipment
Cables
PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable CA-128RS RF tuning cable
USB cable GPIB control cable

Module jig service concept with SB-6

RM-505; RM-506
Service Tools and Service Concepts
Figure 11 Module jig service concept with SB-6
Page 2 –18 COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506 Service Tools and Service Concepts
Type Description
Product specific tools
MJ-214 Module jig
Other tools
CU-4 Control unit FPS-21 Flash prommer box SB-6 Bluetooth test and interface box PKD-1 SW security device SX-4 Smart card
Measurement equipment PC with Phoenix service software
Cables
PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable CA-128RS RF tuning cable
GPIB control cable USB cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –19
Copyright © 2009 Nokia. All rights reserved.

RF testing concept with RF coupler

RM-505; RM-506
Service Tools and Service Concepts
Figure 12 RF testing concept with RF coupler
Type Description
Product specific devices
FS-102 Flash adapter SA-181 RF coupler
Other devices
CU-4 Control unit SX-4 Smart card FPS-21 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base
Measurement equipment PC with Phoenix service software
Cables
PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable
Page 2 –20 COMPANY CONFIDENTIAL Issue 1
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RM-505; RM-506 Service Tools and Service Concepts
Type Description
GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

Figure 13 Service concept for RF testing and RF/BB tuning
Type Description
Product specific devices
MJ-214 Module jig
Other devices
CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card
Measurement equipment Smart card reader PC with Phoenix service software
Cables
DAU-9S MBUS cable
Issue 1 COMPANY CONFIDENTIAL Page 2 –21
Copyright © 2009 Nokia. All rights reserved.
Type Description
PCS-1 DC power cable XRS-6 RF cable CA-128RS RF tuning cable
GPIB control cable USB cable

Module jig MJ-214 set-up instruction

RM-505; RM-506
Service Tools and Service Concepts
Figure 14 Module jig block diagram
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Copyright © 2009 Nokia. All rights reserved.
RM-505; RM-506 Service Tools and Service Concepts
Figure 15 Module jig top view (without module setup)
Issue 1 COMPANY CONFIDENTIAL Page 2 –23
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RM-505; RM-506
Service Tools and Service Concepts
Figure 16 Module jig top view (with module setup)
Page 2 –24 COMPANY CONFIDENTIAL Issue 1
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RM-505; RM-506 Service Tools and Service Concepts
Figure 17 Module jig bottom view
Some clarifications for the above views:
Power key: simulate phone power key
IHF: simulate phone IHF
Mode switch: select CU-4, BSI or Local mode
Hinge magnet holder: simulate hinge open/close
Camera magnet holder: simulate camera lens cover open/close
UI module: Phone UI part
Audio FPC: Phone Audio FPC
SP2, SP4 and SP5: available as MJ-214 spare part
Note: Important notes:
Select a working phone UI part to fix in the module jig. Do not take it off unless needed. Use it for reference for engine repair.
SP6 can be disassembled in order to fix UI module to it easily.
Use 3 phone screws to fix UI module to the module jig.
Issue 1 COMPANY CONFIDENTIAL Page 2 –25
Copyright © 2009 Nokia. All rights reserved.
Service Tools and Service Concepts
Treat all connectors carefully as they are sensitive to be damaged.
Use phone SIM holder soldered on engine board to test SIM card.
Use phone SD card holder on Bezel FPC connected to engine board to test SD card.
RM-505; RM-506
Page 2 –26 COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
Nokia Customer Care
3 — BB Troubleshooting and
Manual Tuning Guide
Issue 1 COMPANY CONFIDENTIAL Page 3 –1
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BB Troubleshooting and Manual Tuning Guide
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RM-505; RM-506 BB Troubleshooting and Manual Tuning Guide
Table of Contents
Baseband main troubleshooting..........................................................................................................................3–5
Dead or jammed device troubleshooting............................................................................................................3–8
General power checking ........................................................................................................................................3–9
Clocking troubleshooting ................................................................................................................................... 3–11
USB charging troubleshooting........................................................................................................................... 3–12
Backup battery troubleshooting........................................................................................................................ 3–13
Flash programming troubleshooting................................................................................................................ 3–15
Combo memory troubleshooting ...................................................................................................................... 3–18
MicroSD card troubleshooting............................................................................................................................ 3–19
USB troubleshooting ........................................................................................................................................... 3–21
SIM card troubleshooting ................................................................................................................................... 3–22
Power key troubleshooting................................................................................................................................ 3–24
Vibra troubleshooting......................................................................................................................................... 3–25
Accelerometer troubleshooting......................................................................................................................... 3–26
Touch screen troubleshooting........................................................................................................................... 3–26
Introduction to touch screen troubleshooting ........................................................................................... 3–26
Proximity sensor troubleshooting................................................................................................................ 3–27
Resistive touch screen troubleshooting ...................................................................................................... 3–30
Hardware keys troubleshooting ........................................................................................................................ 3–33
Display module troubleshooting ....................................................................................................................... 3–35
General instructions for display troubleshooting....................................................................................... 3–35
Display troubleshooting ................................................................................................................................ 3–36
Display backlights troubleshooting.............................................................................................................. 3–37
LED and LED driver troubleshooting.................................................................................................................. 3–39
Ambient Light Sensor troubleshooting............................................................................................................. 3–41
Introduction to ALS troubleshooting ........................................................................................................... 3–41
GPS troubleshooting ........................................................................................................................................... 3–41
GPS antenna.................................................................................................................................................... 3–41
GPS layout and basic test points................................................................................................................... 3–42
GPS RF test points........................................................................................................................................... 3–43
GPS settings for Phoenix................................................................................................................................ 3–44
GPS control................................................................................................................................................. 3–44
Oscillator test............................................................................................................................................. 3–45
Receiver self test ....................................................................................................................................... 3–46
CW Test....................................................................................................................................................... 3–47
Quick Test window.................................................................................................................................... 3–48
GPS failure troubleshooting.......................................................................................................................... 3–49
GPS basic checks troubleshooting ................................................................................................................ 3–50
WLAN troubleshooting........................................................................................................................................ 3–52
WLAN functional description......................................................................................................................... 3–52
WLAN settings for Phoenix............................................................................................................................ 3–52
WLAN functional tests.................................................................................................................................... 3–54
WLAN auto tuning.......................................................................................................................................... 3–56
Bluetooth and FM radio ...................................................................................................................................... 3–58
Bluetooth and FM radio introduction........................................................................................................... 3–58
Bluetooth and FM radio component placement ......................................................................................... 3–59
Bluetooth and FM Radio Self Tests ............................................................................................................... 3–61
Bluetooth BER test.......................................................................................................................................... 3–61
Bluetooth and FM radio module troubleshooting ...................................................................................... 3–63
TV out troubleshooting....................................................................................................................................... 3–64
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
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BB Troubleshooting and Manual Tuning Guide
Audio troubleshooting........................................................................................................................................ 3–65
Audio troubleshooting test instructions...................................................................................................... 3–65
Internal earpiece troubleshooting ............................................................................................................... 3–68
Internal microphone troubleshooting ........................................................................................................ 3–69
Internal handsfree speaker troubleshooting ............................................................................................. 3–70
External microphone troubleshooting ........................................................................................................ 3–71
External headset earpiece troubleshooting ................................................................................................ 3–72
Acoustics troubleshooting............................................................................................................................. 3–73
Introduction to acoustics troubleshooting ............................................................................................ 3–73
Earpiece troubleshooting......................................................................................................................... 3–74
IHF troubleshooting.................................................................................................................................. 3–75
Microphone troubleshooting ................................................................................................................... 3–76
Baseband manual tuning guide......................................................................................................................... 3–77
Certificate restoring ....................................................................................................................................... 3–77
Energy management calibration.................................................................................................................. 3–78
List of Tables
Table 7 Display module troubleshooting cases................................................................................................ 3–35
Table 8 Pixel defects ........................................................................................................................................... 3–35
Table 9 Calibration value limits ......................................................................................................................... 3–78
List of Figures
Figure 18 Proximity sensor troubleshooting - part 2...................................................................................... 3–28
Figure 19 Touch controller basic checks ........................................................................................................... 3–32
Figure 20 Touch screen basic checks................................................................................................................. 3–33
Figure 21 Keymatrix............................................................................................................................................ 3–34
Figure 22 ALS placement .................................................................................................................................... 3–41
Figure 23 GPS antenna........................................................................................................................................ 3–41
Figure 24 GPS poco pin ....................................................................................................................................... 3–42
Figure 25 GPS layout and basic test points....................................................................................................... 3–43
Figure 26 GPS test pads ...................................................................................................................................... 3–44
Figure 27 GPS Control dialog box....................................................................................................................... 3–45
Figure 28 Simple Tests – Oscillator Test & Receiver Self Test ......................................................................... 3–45
Figure 29 Simple Tests – Oscillator Test............................................................................................................ 3–46
Figure 30 Simple Tests – Receiver Self Test ...................................................................................................... 3–47
Figure 31 CW Test window................................................................................................................................. 3–48
Figure 32 GPS Quick Test window for GPS troubleshooting ........................................................................... 3–49
Figure 33 WLAN circuitry .................................................................................................................................... 3–52
Figure 34 WLAN auto tune settings................................................................................................................... 3–57
Figure 35 WLAN autotuning results .................................................................................................................. 3–58
Figure 36 Key component placement for BTHFMRDS2.3M............................................................................... 3–60
Figure 37 BT/WLAN antenna .............................................................................................................................. 3–60
Figure 38 Single-ended output waveform of the AV Mic to HP Ear measurement when earpiece is
connected. ................................................................................................................................................. 3–66
Figure 39 Single-ended output waveform of the Ext_microphone in Int handsfree out loop
measurement when speaker is connected (measured at speaker pads). No filter is used. ............. 3–67
Figure 40 Single-ended output waveform of the AV Mic to AV Ear loop........................................................ 3–67
Figure 41 Single-ended output waveform of the HP Mic to AV Ear loop. ...................................................... 3–67
Page 3 –4 COMPANY CONFIDENTIAL Issue 1
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RM-505; RM-506 BB Troubleshooting and Manual Tuning Guide

Baseband main troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –5
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BB Troubleshooting and Manual Tuning Guide
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Issue 1 COMPANY CONFIDENTIAL Page 3 –7
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Dead or jammed device troubleshooting

Troubleshooting flow
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
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General power checking

General power checking
Signal
name
VIO_V AVILMA ON ON 1.82 Vilma I/O VBAT1 VBACK AVILMA ON ON 2.5 RTC circuitry VSIM1 AVILMA ON ON 1.8/3.0 SIM card VBAT3 VSIM2 AVILMA ON ON 1.0 Digital
VAUX AVILMA ON ON 2.78 Accelerometer,
VANA AVILMA ON ON 2.5 Vilma internal VBAT4 VR1 AVILMA OFF ON 2.5 VCTCXO VBAT4 VRFC AVILMA OFF OFF 1.8 RAPIDO
VRCP1 AVILMA OFF OFF 4.75 RF module RF
VOUT BETTY ON ON 2.5 Audio switch VBAT
Regulator Sleep Idle Nominal
voltage
Main user Notes Supply
VBAT3
microphone
VBAT5 proximity sensor, TV out driver, display
converter
VBATCP
active
VAUD BH3OSA2 ON ON 3.0 DAC33, FM Tx VBAT VCAM_1V8 TPS62600 OFF OFF 1.8 Camera HWA ,
LP5952, cameras, flashlight driver
VCAM_1V3 LP5952 OFF OFF 1.3 Camera HWA
core
VCAM_2V8 BH28SA2 OFF OFF 2.8 Cameras VBAT VCORE TPS62350 ON ON 1.2 Rapido core VBAT VIO TPS62600 ON ON 1.8 VIO, VDRAM VBAT VSD SD
levelsifter
LEDOUT TK65604 OFF Display
LED B,G,R NJOY OFF QWERTY key
OFF OFF 2.9 SD card ON
when used
backlights
LED, USB charging indicator
VBAT
LM3677
VBAT
VBAT
VBAT
Issue 1 COMPANY CONFIDENTIAL Page 3 –9
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RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Signal
name
LED B,G NJOY_1 OFF Menu key, Send/
VBAT 3.7 VCORE_WDLP5952 OFF OFF 1.5 White Dwarf
Regulator Sleep Idle Nominal
voltage
ADP1653 OFF OFF 4.5/5.5 Camera flash,
Main user Notes Supply
End key, BEZEL LED
Video indicator
core
VBAT
VBAT
Page 3 –10 COMPANY CONFIDENTIAL Issue 1
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Clocking troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –11
Copyright © 2009 Nokia. All rights reserved.

USB charging troubleshooting

Troubleshooting flow
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
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Backup battery troubleshooting

Verify that the backup battery G2200 is empty (U<1V). Switch the phone on. Measure voltage of the battery when the main battery is connected to the phone and the phone is switched on. Wait a few minutes and monitor that the backup battery voltage rises. Switch off the phone, disconnect the main battery and monitor that the voltage of the backup battery decreases. Normal behaviour of the voltage is described in the figures below:
Issue 1 COMPANY CONFIDENTIAL Page 3 –13
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BB Troubleshooting and Manual Tuning Guide
If the voltage rises and falls quickly, check the back-up battery G2200 contacts for loose soldering or short­circuit, and repair or change G2200 if necessary. If the voltage stays ~0V, check resistance VBACK against GND. If there is no shortcircuit, AVILMA N2200 is faulty. Replace N2200.
Page 3 –14 COMPANY CONFIDENTIAL Issue 1
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Flash programming troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –15
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BB Troubleshooting and Manual Tuning Guide
Page 3 –16 COMPANY CONFIDENTIAL Issue 1
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Issue 1 COMPANY CONFIDENTIAL Page 3 –17
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Combo memory troubleshooting

Troubleshooting flow
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Page 3 –18 COMPANY CONFIDENTIAL Issue 1
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MicroSD card troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –19
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BB Troubleshooting and Manual Tuning Guide
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USB troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –21
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SIM card troubleshooting

Troubleshooting flow
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
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Issue 1 COMPANY CONFIDENTIAL Page 3 –23
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Power key troubleshooting

Troubleshooting flow
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Page 3 –24 COMPANY CONFIDENTIAL Issue 1
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Vibra troubleshooting

Troubleshooting flow
Issue 1 COMPANY CONFIDENTIAL Page 3 –25
Copyright © 2009 Nokia. All rights reserved.

Accelerometer troubleshooting

Troubleshooting flow
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide

Touch screen troubleshooting

Introduction to touch screen troubleshooting

The device has a resistive touch screen user interface, which means that the device does not have a traditional ITU-T keypad. The key components of the touch screen user interface are:
Touch window with touch controller (TSC2004)
Proximity sensor
The resistive touch window is located above the display. It enables finger as well as stylus touch, and it provides tactile feedback. The tactile feedback is implemented by using the same vibra that is used for alerting. The touch controller includes drivers and the control logic to measure touch pressure.
The proximity sensor is attached to the upper flex assembly. It sends out a beam of IR light, and then computes the distance to any nearby objects from the characteristics of the returned (reflected) signal. There is a booth between the sensor and the touch window, which isolates the IR transmitter from the IR receiver by preventing the reflection from the touch window surface.
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Proximity sensor troubleshooting

Context
Proximity sensor troubleshooting is broken down into two parts. The main purpose of the automatic check is to identify the fault automatically without any manual checks. If the automatic flow does not provide enough information, a manual check can be done to narrow down the cause of the fault.
Issue 1 COMPANY CONFIDENTIAL Page 3 –27
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Troubleshooting flow
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
Page 3 –28 COMPANY CONFIDENTIAL Issue 1
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Figure 18 Proximity sensor troubleshooting - part 2
Issue 1 COMPANY CONFIDENTIAL Page 3 –29
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Resistive touch screen troubleshooting

Troubleshooting flow
RM-505; RM-506
BB Troubleshooting and Manual Tuning Guide
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Figure 19 Touch controller basic checks
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Figure 20 Touch screen basic checks

Hardware keys troubleshooting

Context
There are two possible failure modes in the keyboard module:
One or more keys can be stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt, rust).
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Malfunction of several keys at the same time; this happens when one or more rows or columns are failing (shortcircuit or open connection).
If the failure mode is not clear, start with the Keyboard Test in Phoenix.
Troubleshooting flow
Figure 21 Keymatrix
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Display module troubleshooting

General instructions for display troubleshooting

Context
The display is in a normal mode when the phone is in active use.
Display is in a partial idle mode when the phone is in the screen saver mode.
The operating modes of the display can be controlled with the help of
Table 7 Display module troubleshooting cases
Display blank There is no image on the display. The display looks
the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.
Image on the display not correct Image on the display can be corrupted or a part of
the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.
Phoenix
.
Backlight dim or not working at all Backlight LED components are inside the display
module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.
Visual defects (pixel) Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and white, on a full screen.
The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.
Table 8 Pixel defects
Item White dot defect Black dot
defect
1 Defect counts R G B White Dot
Total
1 1 1 1
1 1
Total
2 Combined
defect counts
Not allowed. Two single dot defects that are within 5 mm of each other should be
interpreted as combined dot defect.
Steps
1. Verify with a working display that the fault is not on the display module itself.
Note: The display module cannot be repaired.
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2. Check that the cellular engine is working normally. i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that the engine is functioning normally (you should be able to
3. Proceed to the display troubleshooting flowcharts. Use the Display Test tool in
Phoenix
read the Phone ID).
service software.
Phoenix
to find the detailed fault mode.

Display troubleshooting

Context
Before going to display troubleshooting flow, make sure that the engine is working and starting up correctly. If the problem is in the engine, go to baseband troubleshooting.
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Troubleshooting flow
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Display backlights troubleshooting

Context
The device has a dedicated display WLED driver whose intensity is controlled by Display itself by CABC (content adaptive backlight control) signal.
Troubleshooting flow
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LED and LED driver troubleshooting

Context
The device has two LED drivers that provide current for the keyboard and several LEDs (Charge,Send/ end,menu) . Brightness of backlights can be adjusted manually, and it affects the keypad. Keyboard backlights and some LEDs can be turned ON/OFF separately but not without switching on the display lights.
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Troubleshooting flow
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Ambient Light Sensor troubleshooting

Introduction to ALS troubleshooting

If the Ambient Light Sensor (ALS) functionality is inoperative, check the ambient light sensor (N6502) and change it, if necessary. Also, check the capacitor C6504 (100n).
The ALS components are located at the top of the UI flex as illustrated in the figure below.
Figure 22 ALS placement

GPS troubleshooting

GPS antenna

The GPS antenna is located on the back side of the B-cover (left-hand side, next to the camera). The GPS antenna contacts the GPS antenna pad (connected to the ground) on PWB through the poco pin (in the B­cover, above the camera).
Figure 23 GPS antenna
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Figure 24 GPS poco pin
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GPS layout and basic test points

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Figure 25 GPS layout and basic test points
VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above. In addition to these, the following GPS signals are available on the test points listed below:
U2Tx (J6200, activity on this pin indicates the GPS is operating)

GPS RF test points

The GPS test pads are located on the top side as shown in figure "GPS test pads" to perform the conducted CW test to confirm the GPS RF path from GPS chipset to the GPS SAW filter.
J6201 is the pad to inject the CW signal J6202, J6203 = Gnd
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Figure 26 GPS test pads

GPS settings for Phoenix

GPS control
Context
Use the following to test GPS using Phoenix.
Steps
1. Start Phoenix service software.
2. From the File menu, select Scan Product and check that the correct product version is displayed.
3. From the Testing menu, select GPS Control. This opens up figure below, and enables the GPS.
Select Idle to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present, GPS_En_Reset should be high (1.8V), and Vdd_Dig (1.1V), Vcc_TCXO (2.5V) & Vcc_PLL/VCO (1.35V) should be present. Turning Receiver Action on.
Note: These checks are part of GPS basic checks troubleshooting (page 3–50)
On
will turn on all the RF sections of the ASIC and so all LDOs will be
GPS Control
dialogue box, as shown in the
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Figure 27 GPS Control dialog box
Figure 28 Simple Tests – Oscillator Test & Receiver Self Test
Oscillator test
Context
The 16.368 MHz GPS Clk is compared against the CE Ref Clk and the output is the GPS Clk offset.
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Steps
1. Start Phoenix service software.
2. From the Testing menu, select GPS Control. This opens up In the
result will be returned and should be within the limits of +- 84Hz.
Rx Control
window, go to the Simple Tests section, select Oscillator Test and click Start. The Offset
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GPS Control
dialogue box and enables the GPS.
Figure 29 Simple Tests – Oscillator Test
Receiver self test
Context
Receiver self test can be used to check the correct functionality of the receiver core. For the test, GPS software configures internal test source to generate synthetic GPS-like data, processing it in the baseband and writing the results into the channel processor memory. The test compares the data in the channel memory against the expected value and reports a PASS/FAIL status.
Steps
1. Start Phoenix service software.
2. From the Testing menu, select GPS Control. This opens up In the
test returns a PASS/FAIL result.
Rx Control
Note: The Oscillator Test should not be run after the Receiver Self Test. This sequence of tests may
cause the Oscillator test to prolong and result in Phoenix timing out. If you are carrying out both of these tests, run the Oscillator Test first, after which you can run the Receiver Self Test.
window, go to the Simple Tests section, select Receiver Self Test and click Start. The
GPS Control
dialogue box and enables the GPS.
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