Nokia N96, RM-247, RM-297, RM-472 Service Manual

N96, RM-247, RM-297, RM-472

Service Manual Level 1&2

SERVICE MANUAL

Level 1&2

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Transceiver characteristics

Band:

RM-247: WCDMA 900/2100 (HSDPA), EGSM 900/GSM 850/1800/1900 RM-297: EGSM 900/GSM 850/1800/1900 RM-472: WCDMA 850/1900 (HSDPA), EGSM 900/GSM 850/1800/1900 (EGPRS)

Display:

2,8” QVGA (240 x 320 pixels) LCD TFT display with up to 16 million colours

Camera:

5 MPix with 20 x digital zoom

Operating System:

Symbian v9.3, S60 v3.1

Connections:

• DVB-H (not in RM-297)

• WLAN 802.11b/g with UPnP support (not in

RM-297)

• Bluetooth 2.0 with A2DP stereo audio

• 3.5 mm audio connector

• TV-out support (PAL/NTSC)

• Micro USB type B interface with Hi-Speed

USB2.0

• Small charging plug (2 mm)

• MicroSD (hot swappable)

Transceiver with battery pack Talk time Standby Note GSM: Up to 230 minutes WCDMA: Up to 160 minutes

GSM: Up to 230 hours WCDMA: Up to 200 hours

Depends on network parameters and phone settings

N96, RM-247, RM-297, RM-472

1.

Change history ................................................................................................................................3

2. Copyright ........................................................................................................................................4

3. Warnings and cautions .................................................................................................................... 5

3.1 Warnings ..................................................................................................................................5

3.2 Cautions ...................................................................................................................................5

4. ESD protection.................................................................................................................................6

5. Care and maintenance..................................................................................................................... 7

6. Battery information......................................................................................................................... 8

7. Exploded view.................................................................................................................................9

8. Service devices ..............................................................................................................................10

9. SW-update ....................................................................................................................................11

10. Disassembly instruction ..........................................................................................................12

11. Assembly hints........................................................................................................................ 21

12. Solder components .................................................................................................................22

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1. CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 29.08.2008 Initial draft

Draft 0.2 01.09.2008 Review corrections

Approved 1.0 01.09.2008 Approved

Updated 2.0 16.09.2008 Exploded view updated.

Updated 3.0 01.10.2008 Service tools and torque

Service Manual Level 1&2

information updated.

The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify NOKIA using the address below:

CMO Operation & Logistics Training and Vendor Development Multimedia Creation & Support

mailto:Service.Manuals@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.

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2. COPYRIGHT

Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited.

Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

Service Manual Level 1&2

The contents of this document are provided “as is”. Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

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3. WARNINGS AND CAUTIONS

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:

3.1 Warnings

1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE

MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN

POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

Service Manual Level 1&2

3.2 Cautions

3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES,

MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist

strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules screws and insulators are correctly re–fitted after

servicing and alignment.

5. Ensure all cables and wires are repositioned correctly

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4. ESD PROTECTION

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use. To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local Nokia After Market Services representative.

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5. CARE AND MAINTENANCE

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

• Keep the phone and all its parts and accessories out of the reach of small children.

• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can

contain minerals that will corrode electronic circuits.

• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

• Do not store the phone in hot areas. High temperatures can shorten the life of

electronic devices, damage batteries, and warp or melt certain plastics.

• Do not store the phone in cold areas. When it warms up (to its normal temperature),

moisture can form inside, which may damage electronic circuit boards.

Service Manual Level 1&2

• Do not drop, knock or shake the phone. Rough handling can break internal circuit

boards.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

• Use only the supplied or an approved replacement antenna. Unauthorised antennas,

modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

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6. BATTERY INFORMATION

Note: A new battery’s full performance is achieved only after two or three complete charge and discharge cycles! The battery can be charged and discharged hundreds of times but it will eventually wear out.

When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery. Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer.

Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime.

If left unused a fully charged battery will discharge itself over time Temperature extremes can affect the ability of your battery to charge.

For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product).

Service Manual Level 1&2

Do not attempt to discharge the battery by any other means Use the battery only for its intended purpose.

Never use any charger or battery which is damaged.

Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Shortcircuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F).

A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries’ performance is particularly limited in temperatures well below freezing.

Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling).

Do not dispose as household waste.

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7. EXPLODED VIEW

See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

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8. SERVICE DEVICES

FLS-5 Flash Device

CA-101 Data Connectivity Cable

Service Manual Level 1&2

SRT-6 Opening Tool

SS-100 Camera Removal Tool

SS-107 Window Removal Tool

RJ-230 Universal Soldering Jig

SS-93 Opening Tool

Standard Nokia Toolkit

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9. SW-UPDATE

Flash concept – (Point of Sales) To use the FLS-5 Flash Dongle, you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on Nokia Online.

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10. DISASSEMBLY INSTRUCTION

1) Push down on latch and pull up the BATTERY COVER.

2) Lift up the BATTERY COVER. Be careful with the camera housing.

Service Manual Level 1&2

3) Remove the 6 screws using a TORX6 screwdriver.

5) Remove the 2 remaining screws. 6) Use SRT-6 and slide along window to release

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4) Remove the 2 screws using a TORX6 screwdriver.

snaps.

N96, RM-247, RM-297, RM-472

7) Carefully lift up the WINDOW ASSY. 8) Insert SRT-6 and slide along edges to release clips.

Service Manual Level 1&2

9) Separate the MENU KEYMAT ASSEMBLY from A-

COVER.

11) Separate T9 KEYMAT ASSEMBLY. 12) Carefully lift up the A-COVER to remove it.

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10) Use SRT-6 to release the snaps of the T9 KEYMAT ASSEMBLY.

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13) Use tweezers to remove the EARPIECE BOOT

with EARPIECE.

14) Use tweezers to separate the EARPIECE from EARPIECE BOOT.

Service Manual Level 1&2

15) Release the LCD connector using the SS-93 tool. 16) Insert SRT-6 and slide along the edges to lift up the DISPLAY ASSEMBLY. Be careful not to damage the LCD.

17) Gently lift up the SLIDE ASSEMBLY. 18) Use the SS-93 tool to release the connector.

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19) Guide the connector through the SLIDE

ASSEMBLY.

20) Gently lift up the UI FLEX ASSY.

Service Manual Level 1&2

21) Use SRT-6 at the glued area to release the UI

FLEX ASSY from SLIDE ASSEMBLY.

23) Use the flat head screwdriver to release the

NAVI KEY ASSY from the UI FLEX ASSY.

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22) Remove the UI FLEX ASSY.

24) Release the NAVI KEY ASSY from the flex foil with the dental pick.

N96, RM-247, RM-297, RM-472

25) Remove the NAVI KEY ASSY. 26) Use the dental pick to peel off S60 MAIN DOMESHEET.

Service Manual Level 1&2

27) Lift up the S60 STIFFENER ASSEMBLY. 28) Use the dental pick to peel off the DOMESHEET S60 NAVI.

29) Use the SS-93 tool to release the MEDIA KEYMAT

ASSY.

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30) Insert the SS-93 tool and lift up the PWB to release.

N96, RM-247, RM-297, RM-472

31) Use the SS-100 tool to remove the CAMERA

MODULE.

32) Use the dental pick to remove KEYPAD DOMESHEET.

Service Manual Level 1&2

33) Peel off the 2x MULTIMEDIA DOMESHEETS with

the dental pick.

35) Open the MICRO SD CARD DOOR and remove

with tweezers.

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34) Use tweezers to remove the HOLD KEY.

36) Remove the AV JACK using the SS-93 tool.

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37) Remove the IHF SPEAKER. 38) Use tweezers to remove the SPEAKER BOOT UPPER.

Service Manual Level 1&2

39) Remove the VOLUME KEYMAT SUPPORT with

tweezers.

41) Use finger to push on the POWER KEY and

remove with tweezers.

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40) Use finger to push on the VOLUME KEY and remove it with tweezers.

42) Using the dental pick gently lift up the CAMERA FLASH PWB.

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43) Remove the CAMERA FLASH PWB using

tweezers.

44) Use tweezers to lift up the SHUTTER KEY SPRING.

Service Manual Level 1&2

45) Use tweezers to remove the SHUTTER KEY. 46) Use the SS-93 tool to lift up the IHF SPEAKER.

47) Use tweezers to remove the SPEAKER BOOT

LOWER.

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48) Use tweezers to remove the MICROPHONE.

N96, RM-247, RM-297, RM-472

49) Remove the CHARGER CONNECTOR. 50) Use the peak side of the SS-93 tool to push out the DVB-H ANTENNA POGO PIN.

Service Manual Level 1&2

51) Push and remove the BB UNISHIELD ASSY.

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11. ASSEMBLY HINTS

1) Tighten the screws to the torque of 20 Ncm in the order shown.

2) Tighten the screws to the torque of 20 Ncm in the order shown.

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12. SOLDER COMPONENTS

N96 RM-247, RM-297, RM-472 Components overview

Solder components only for Level 2

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Nokia N96, RM-247, RM-297, RM-472 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual