Nokia N95, 8GB, RM-320 Service Manual

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Nokia Customer Care

Service Manual

RM-320 (Nokia N95 8GB; L3&4)

Mobile Terminal

Part No: (Issue 2)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 08/2007 M. Hautaniemi Issue 2 02/2008 A. Turunen

RM-320

Page ii COMPANY CONFIDENTIAL Issue 2

RM-320 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 2 COMPANY CONFIDENTIAL Page iii

RM-320

Warnings and cautions

Warnings

• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

• Servicing and alignment must be undertaken by qualified personnel only.

• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

• Use only approved components as specified in the parts list.

• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

• Ensure all cables and wires are repositioned correctly.

• Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

• During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 2

RM-320 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 2 COMPANY CONFIDENTIAL Page v

RM-320

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

• Keep the phone and all its parts and accessories out of the reach of small children.

• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 2

RM-320 Company Policy

Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

• Title of the Document + Issue Number/Date of publication

• Latest Amendment Number (if applicable)

• Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 2 COMPANY CONFIDENTIAL Page vii

RM-320

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 2

RM-320 Nokia N95 8GB; L3&4 Service Manual Structure

Nokia N95 8GB; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Tuning Guide 4 RF troubleshooting 5 Camera Module Troubleshooting 6 System Module Glossary

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RM-320

Nokia N95 8GB; L3&4 Service Manual Structure

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Nokia Customer Care

1 — General Information

Issue 2 COMPANY CONFIDENTIAL Page 1 –1

RM-320

General Information

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RM-320 General Information

Table of Contents

RM-320 product selection......................................................................................................................................1–5

RM-320 Product features and sales package.......................................................................................................1–5

Mobile enhancements............................................................................................................................................1–8

Technical specifications...................................................................................................................................... 1–10

Transceiver general specifications ............................................................................................................... 1–10

Main RF characteristics for GSM850/900/1800/1900 and WCDMA 2100 phones ..................................... 1–10

Battery endurance.......................................................................................................................................... 1–11

List of Tables

Table 1 Audio..........................................................................................................................................................1–8

Table 2 Car...............................................................................................................................................................1–9

Table 3 Data ............................................................................................................................................................1–9

Table 4 GPS........................................................................................................................................................... 1–10

Table 5 Messaging............................................................................................................................................... 1–10

Table 6 Power...................................................................................................................................................... 1–10

Table 7 Carrying................................................................................................................................................... 1–10

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RM-320

General Information

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RM-320 General Information

RM-320 product selection

RM-320 is a WCDMA/GSM dual mode handportable phone, supporting EGSM850/900/1800/1900 and WCDMA2100.

RM-320 is a 3GPP Release 5 terminal supporting WCDMA/HSDPA, EGPRS and GPRS data bearers. For WCDMA HSDPA the maximum bit rate is up to 3.6 Mbps for downlink and 384 kbps for uplink with simultaneous CS speech or CS video (max. 64 kbps).

For 2G and 2.5G networks the RM-320 is a Class A EGPRS DTM MSC 11 which means maximum download speed of up to 236.8 kbps simultaneously with speech or Class B EGPRS MSC 32 which means a in maximum download speed of up to 296kbit/s with EGPRS, and up to 107kbit/s with GPRS.

According to GSM standard 05.05 it responds to class 4 (max. 2W) in GSM 850 and EGSM 900 class 1 (1W) in DCS 1800 and class 1 in PCS 1900. RM-320 supports EGPRS (EDGE) class B as well as Bluetooth 2.0 EDR standard.

RM-320 supports two way video calls with two integrated cameras, one on the front and one on the back. RM-320 is an MMS (Multimedia Messaging Service) enabled multimedia computer with a large 2.8’’ QVGA (240

x 320 pixels) TFT colour display and an integrated 5 Megapixel auto focus camera. The MMS implementation follows the OMA MMS standard release 1.2. The Browser is a highly advanced internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content.

RM-320 uses Symbian 9.2 operating system and supports also MIDP Java 2.0 & CLDC1.1, providing a good platform for compelling 3rd party applications.

RM-320 Product features and sales package

Imaging

Main camera:

Issue 2 COMPANY CONFIDENTIAL Page 1 –5

• Sensor: CMOS, 5 megapixel

• Carl Zeiss Optics: Tessar™ lens

• F number/Aperture: F2.8

• Focal length: 5.6 mm 35 mm (35 mm equiv.)

• Focus range: 10 cm ~ infinity

• Macro focus distance: 10-50 cm

• Shutter speed: Mechanical shutter 1/1000~1/4 s

Video:

• Video resolution: up to VGA at 30 fps

• Audio recording: AAC (AMR for MMS)

• Video stabilization

• Video clip length: 59 min 59 sec

• Video file format: .mp4 (default) , .3gp (for MMS)

• White balance: automatic, sunny, cloudy, incandescent, fluorescent

• Scene: Auto, Night

• Colour tone: normal, sepia, B&W, vivid, negative

• Zoom (optical/digital): 1x / up to 10x (VGA 4X)

Photo:

• Still image resolutions: up to 5 megapixel: 2592 x 1944

• Still image file format: JPEG/EXIF

• Auto focus

• Auto exposure: center weighted AE

• Image orientation: automatic

• Exposure compensation: +2 ~ -2EV at 0.5 step

• White balance: automatic, sunny, cloudy, incandescent, fluorescent

• Scene: auto, sports, portrait, close-up, landscape, night, user defined

• Colour tone: normal, sepia, B&W, vivid, negative

• Zoom (digital): up to 20x (5Mpix 6X)

Other camera features:

• LED flash and recording indicator

• Front camera, CIF (352 x 288) sensor

RM-320

General Information

Edit

• On device Photo editor and Video editor (manual & automatic)

View

• Large 2.8” QVGA (240 x 320 pixels) TFT colour display, ambient light detector - used to optimize display and keypad backlight brightness and power consumption

• Slideshow from Gallery

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RM-320 General Information

• Nokia XpressShare - share effortlessly from Gallery or after capture via Email, Bluetooth, MMS or IrDA

• Direct connection to TV via cable or WLAN (UPnP)

• Video call and video sharing support. (WCDMA services)

• Online Album : Image/Video uploading from Gallery

• Nokia XpressPrint – direct printing via USB (PictBridge), Bluetooth (BPP), and WLAN (UPnP

Store

• Nokia XpressTransfer – easy to transfer and organize photos and video between your device and a compatible PC

• Photoshop Album 3.0 Starter Edition (PC)

• Nokia Lifeblog (mobile & PC)

Music

• Digital music player: supports MP3/AAC/M4A/WMA with playlists

• Dedicated music keys

• OMA DRM 2.0 & WMDRM support for music

• Stereo FM radio (87.5-108MHz)

• Integrated stereo handsfree speakers

• Stereo headset HS-45 & music remote AD-43

Media

• Mobile TV experience with video streaming

• Full web browser support (HTML)

• Visual Radio™ support

Productivity

Messaging:

• E-mail (SMTP, IMAP4, POP3), MMS, SMS

Office applications:

• Viewing of email attachments – .doc, .xls, .ppt, . pdf

PIM:

• Contacts, calendar, to-do, notes, recorder, calculator, clock, converter

Synchronization:

• Local/Remote (using SyncML)

• Data: Calendar, Contacts, To-do, Notes, E-mail

• PC Applications: Microsoft Outlook (98, 2000, 2002, 2003), Outlook Express, Lotus Organizer (5.0, 6.0),

Lotus Notes (5.0, 6.0)

Call management:

• Call logs, speed dial, voice dialling (with SIND) and voice commands

• Nokia Push to Talk (PoC)

Issue 2 COMPANY CONFIDENTIAL Page 1 –7

RM-320

General Information

Connectivity

• WLAN - IEEE802.11 g/b with UPnP support

• Mini USB type B interface with USB 2.0 full speed

• 3.5mm stereo headphone plug and TV out support (PAL/NTSC)

• Bluetooth wireless technology 2.0 with A2DP stereo audio

• Infrared (SIR)

Add-on software framework

• Symbian 9.2 OS

• Nokia Series 60, 3rd edition, feature pack 3.1

• Java: MIDP2.0

• C++ and Java SDKs

Additional technical specifications

• Vibrating alert

• 3GPP Rel 5 compliant

• Speech codecs supported in WCDMA: AMR

• Speech codecs supported in GSM: FR AMR/HR AMR/EFR/FR/HR

• WCDMA HSDPA 2100 MHz with simultaneous voice and packet data (PS max speed DL/UL= 3.6Mbps/ 384kbps, CS max speed 64kbps)

• Dual Transfer Mode (DTM) support for simultaneous voice and packet data connection in GSM/EDGE networks. Simple class A, multi slot class 11, max speed DL/UL: 118.4/118.4kbits/s

• EGPRS class B, multi slot class 32, (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 296 / 177.6 kbits/s

• GPRS class B, multi slot class 32 (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 107 / 64.2 kbits/s

• GPS

Sales package

• Transceiver RM-320

• Charger (AC-5)

• Battery (BL-6F)

• Music headset (HS-45 and AD-54)

• Connectivity cable (DKE-2)

• Video out cable (CA-75U)

Mobile enhancements

Table 1 Audio

Enhancement Type

Music headset HS-45 with AD-54 3.5mm stereo plug Basic headset HS-41 Stereo headset HS-48 Wireless headset HS-26W

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RM-320 General Information

Enhancement Type

Bluetooth headset BH-900

BH-800 STEREO BH-501 BH-601 MONO BH-200 BH-202 BH-207 BH-300 BH-302 BH-500 BH-600 BH-700

BH-801 Wireless stereo gateway AD-42W Music headphone HS-61 Advanced headphone HS-62 Music speaker MD-3 Mini speaker MD-4

Table 2 Car

Enhancement Type

Mobile charger DC-4 Wireless plug-in car handsfree HF-6W

HF-33W

HF-35W Car kit Nokia 616 Multimedia car kit CK-20W

Table 3 Data

Enhancement Type

Connectivity cable DKE-2 Video connectivity cable CA-75U

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Table 4 GPS

Enhancement Type

Wireless GPS module LD-3W Navigation pack LD-2

Table 5 Messaging

Enhancement Type

Digital pen SU-27W Wireless keyboard SU-8W

Table 6 Power

Enhancement Type

Battery 1200mAh Li-ion BL-6F

RM-320

General Information

Travel charger AC-4

AC-5

Charger adapter CA-44

Table 7 Carrying

Enhancement Type

Carrying case

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

(mm)

Transceiver with BL-6F 1200mAh li-ion battery back

99 x 53 x 19-21 ~ 120 90

Weight (g) Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA 2100 phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA 2100

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RM-320 General Information

Parameter Unit

Rx frequency band GSM850: 869 - 894MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA2100: 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA2100: 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA -50 … 24 dBm

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374

GSM1900: 299 Number of WCDMA channels WCDMA: 277 Channel spacing 200 kHz Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

Battery endurance

Battery BL-6F 1200 mAh

Music Playback time 10.5 h Talk time (GSM/UMTS) 4.9/3.4 h Standby time (GSM/UMTS) 188 / 228 h Video Playback time 5h 14min Video Call 1.91 h Still Images without charging 372 images Video Recording 2h 6min

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Battery BL-6F 1200 mAh

Browse time (3G) 4.3 h

Charging times

1h 30 min

RM-320

General Information

AC-5

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Nokia Customer Care

2 — Service Tools and Service

Concepts

Issue 2 COMPANY CONFIDENTIAL Page 2 –1

RM-320

Service Tools and Service Concepts

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RM-320 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

CA-31D ................................................................................................................................................................2–5

CA-35S.................................................................................................................................................................2–5

CU-4.....................................................................................................................................................................2–6

DKE-2...................................................................................................................................................................2–7

FPS-10.................................................................................................................................................................2–7

FS-70...................................................................................................................................................................2–7

MJ-102.................................................................................................................................................................2–8

PCS-1...................................................................................................................................................................2–8

PKD-1 ..................................................................................................................................................................2–8

RJ-105 .................................................................................................................................................................2–9

RJ-118 .................................................................................................................................................................2–9

RJ-157 .................................................................................................................................................................2–9

RJ-160 .................................................................................................................................................................2–9

RJ-166 .............................................................................................................................................................. 2–10

RJ-169 .............................................................................................................................................................. 2–10

RJ-93 ................................................................................................................................................................ 2–10

SA-106 ............................................................................................................................................................. 2–10

SA-131 ............................................................................................................................................................. 2–11

SB-6.................................................................................................................................................................. 2–11

SB-7.................................................................................................................................................................. 2–11

SPS-2................................................................................................................................................................ 2–11

SRT-6................................................................................................................................................................ 2–12

SS-46................................................................................................................................................................ 2–12

SS-62................................................................................................................................................................ 2–12

SS-93................................................................................................................................................................ 2–12

ST-38................................................................................................................................................................ 2–13

ST-40................................................................................................................................................................ 2–13

ST-53................................................................................................................................................................ 2–13

ST-55................................................................................................................................................................ 2–13

ST-59................................................................................................................................................................ 2–13

SX-4.................................................................................................................................................................. 2–14

XCS-1 ................................................................................................................................................................ 2–14

XCS-4 ................................................................................................................................................................ 2–14

XRS-6................................................................................................................................................................ 2–14

Service concepts .................................................................................................................................................. 2–15

POS (Point of Sale) flash concept .................................................................................................................. 2–15

Flash concept with FPS-10............................................................................................................................. 2–16

CU-4 flash concept with FPS-10..................................................................................................................... 2–17

Flash concept with FPS-10 and JBT-9 ........................................................................................................... 2–18

Flash concept with SS-46 and CA-89DS ........................................................................................................ 2–19

Flash concept with CA-89DS .......................................................................................................................... 2–20

Flash concept with SS-62 and CA-89DS ........................................................................................................ 2–21

Flash concept with FPS-10, SS-62 and JBT-9................................................................................................ 2–22

Flash concept with FPS-10, SS-62 and SB-7 ................................................................................................. 2–23

Module jig service concept............................................................................................................................ 2–24

Module jig service concept with JBT-9 and smart card reader.................................................................. 2–25

Module jig service concept with JBT-9 ......................................................................................................... 2–26

RF testing concept with RF coupler .............................................................................................................. 2–27

Service concept for RF testing and RF/BB tuning........................................................................................ 2–28

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RM-320

Service Tools and Service Concepts

List of Figures

Figure 1 POS flash concept ................................................................................................................................. 2–15

Figure 2 Basic flash concept with FPS-10.......................................................................................................... 2–16

Figure 3 CU-4 flash concept with FPS-10........................................................................................................... 2–17

Figure 4 Flash concept with FPS-10 and JBT-9 ................................................................................................. 2–18

Figure 5 Flash concept with SS-46 and CA-89DS .............................................................................................. 2–19

Figure 6 Flash concept with CA-89DS ................................................................................................................ 2–20

Figure 7 Flash concept with SS-62 and CA-89DS .............................................................................................. 2–21

Figure 8 Flash concept with FPS-10, SS-62 and JBT-9...................................................................................... 2–22

Figure 9 Flash concept with FPS-10, SB-7 and JBT-9........................................................................................ 2–23

Figure 10 Module jig service concept................................................................................................................ 2–24

Figure 11 Service concept with JBT-9 and smart card reader......................................................................... 2–25

Figure 12 Module jig service concept with JBT-9 ............................................................................................. 2–26

Figure 13 RF testing concept with RF coupler.................................................................................................. 2–27

Figure 14 Service concept for RF testing and RF/BB tuning............................................................................ 2–28

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RM-320 Service Tools and Service Concepts

Service tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-320. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

included in the FPS-10 and FPS-11 sales packages.

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

prommer to the Point-Of-Sales (POS) flash adapter.

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RM-320

Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

• software controlled via USB

• EM calibration function

• Forwards FBUS/Flashbus traffic to/from terminal

• Forwards USB traffic to/from terminal

• software controlled BSI values

• regulated VBATT voltage

• 2 x USB2.0 connector (Hub)

• FBUS and USB connections supported When using CU-4, note the special order of connecting cables and

other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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RM-320 Service Tools and Service Concepts

DKE-2 Mini-USB cable USB to mini-USB connector cable.

FPS-10 Flash prommer FPS-10 interfaces with:

• PC

• Control unit

• Flash adapter

• Smart card FPS-10 flash prommer features:

• Flash functionality for BB5 and DCT-4 terminals

• Smart Card reader for SX-2 or SX-4

• USB traffic forwarding

• USB to FBUS/Flashbus conversion

• LAN to FBUS/Flashbus and USB conversion

• Vusb output switchable by PC command FPS-10 sales package includes:

• FPS-10 prommer

• Power Supply with 5 country specific cords

• USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

FS-70 Flash adapter Flash adapter FS-70 is used for phone testing and flashing. FS-70 is

used with the generic flash adapter base SS-60/62 and control unit CU-4 or interface adapter SS-46.

When flashing or system testing the phone, the adapter is attached to replace the phone own battery.

All functions (as well as the calibration voltages, current and the protections for over voltages, over current and voltage polarity), are performed by CU-4.

Flash adapter FS-70 main features:

• VBATT supply interface

• USB / FBUS multiplexed interface to the phone

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RM-320

Service Tools and Service Concepts

MJ-102 Module jig MJ-102 can be used for flashing as well as for RF, battery and system

testing. MJ-102 main functions:

• CU-4 interface adapter to phone

• FBUS interface to phone

• UI Interface to phone

• WCDMA and GSM RF-interface All functions are performed in CU-4 e.g. calibration voltages and

currents both all protections (over current, over voltage and voltage polarity).

MJ-102 contains following interfaces to phone:

• VBATT interface

• UI interface containing Display connector

• WCDMA and GSM RF interfaces

• Bluetooth RF interface

• Earpiece interface

• IHF speaker interface

• Microphone interface PCS-1 Power cable

The PCS-1 power cable (DC) is used with a docking station, a module jig or a control unit to supply a controlled voltage.

PKD-1 SW security device SW security device is a piece of hardware enabling the use of the

service software when connected to the parallel (LPT) port of the PC. Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the

device if needed.

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RM-320 Service Tools and Service Concepts

RJ-105 Rework jig RJ-105 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-38 stencil.

RJ-118 Soldering jig RJ-118 is a soldering jig used for soldering and as a rework jig for the

engine module.

RJ-157 Rework jig RJ-157 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-55 stencil.

RJ-160 Rework jig RJ-160 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-55 stencil.

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RM-320

Service Tools and Service Concepts

RJ-166 Rework jig RJ-166 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-53 stencil.

RJ-169 Rework jig RJ-169 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-59 stencil.

RJ-93 Rework jig RJ-93 is a rework jig used with ST-40.

SA-106 RF coupler SA-106 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter.

Page 2 –10 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

SA-131 RF coupler SA-131 is a generic device for GPS testing. It is used together with

SS-62.

SB-6 Bluetooth tester The SB-6 test box is a generic device to perform Bluetooth bit error

rate testing and doing cordless FBUS connection via Bluetooth.

SB-7 WLAN test box WLAN test requires defined position for the device.

SPS-2 Soldering paste

spreader

Issue 2 COMPANY CONFIDENTIAL Page 2 –11

RM-320

Service Tools and Service Concepts

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-10.

SS-62 Generic flash adapter

base for BB5

• generic base for flash adapters and couplers

• SS-62 equipped with a clip interlock system

• provides standardised interface towards Control Unit

• provides RF connection using galvanic connector or coupler

• multiplexing between USB and FBUS media, controlled by VUSB

SS-93 Opening tool SS-93 is used for opening JAE connectors.

Page 2 –12 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

ST-38 Rework stencil ST-38 is a rework stencil used with rework jig RJ-105.

ST-40 Rework stencil ST-40 is a rework stencil and used with RJ-93.

ST-53 Rework stencil ST-53 is a rework stencil used with rework jig RJ-166.

ST-55 Rework stencil ST-55 is a rework stencil used with rework jig RJ-157 and RJ-160.

ST-59 Rework stencil ST-59 is a rework stencil used with rework jig RJ-169.

Issue 2 COMPANY CONFIDENTIAL Page 2 –13

RM-320

Service Tools and Service Concepts

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are

flashed.

XCS-1 Service cable The XCS-1 service cable is used to connect FLS-4S to the POS flash

adapter for supplying a controlled operating voltage and data connection.

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

• GSM850/900: 0.3+-0.1 dB

• GSM1800/1900: 0.5+-0.1 dB

• WLAN: 0.6+-0.1dB

Page 2 –14 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

Figure 1 POS flash concept

Type Description

Product specific tools

BL-6F Battery

Other tools

FLS-4S or FLS-5

Cables

DKE-2 USB connectivity cable

POS flash dongle

PC with Phoenix service software

Issue 2 COMPANY CONFIDENTIAL Page 2 –15

Flash concept with FPS-10

RM-320

Service Tools and Service Concepts

Figure 2 Basic flash concept with FPS-10

Type Description

Product specific devices

FS-70 Flash adapter

Other devices

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

USB cable

Page 2 –16 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

CU-4 flash concept with FPS-10

Figure 3 CU-4 flash concept with FPS-10

Type Description

Product specific devices

FS-70 Flash adapter

Other devices

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable

Standard USB cable USB cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –17

Flash concept with FPS-10 and JBT-9

RM-320

Service Tools and Service Concepts

Figure 4 Flash concept with FPS-10 and JBT-9

Type Description

Product specific tools

FS-70 Flash adapter

Other tools

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter JBT-9 Bluetooth test and interface box

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

USB cable

Page 2 –18 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

Flash concept with SS-46 and CA-89DS

Figure 5 Flash concept with SS-46 and CA-89DS

Type Description

Product specific tools

FS-70 Flash adapter

Other tools

FLS-5 Flash device SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –19

Flash concept with CA-89DS

RM-320

Service Tools and Service Concepts

Figure 6 Flash concept with CA-89DS

Type Description

Product specific tools

FS-70 Flash adapter

Other tools

FLS-5 Flash device

PC with Phoenix service software

Cables

CA-89DS Cable

Page 2 –20 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

Flash concept with SS-62 and CA-89DS

Figure 7 Flash concept with SS-62 and CA-89DS

Type Description

Product specific tools

FS-70 Flash adapter

Other tools

CU-4 Control unit FLS-5 Flash device SS-62 Flash adapter base

PC with Phoenix service software

Cables

CA-89DS Cable PCS-1 Power cable

USB cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –21

Flash concept with FPS-10, SS-62 and JBT-9

RM-320

Service Tools and Service Concepts

Figure 8 Flash concept with FPS-10, SS-62 and JBT-9

Type Description

Product specific tools

FS-70 Flash adapter

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base JBT-9 Bluetooth test and interface box SX-4 Smart card

PC with Phoenix service software

Cables

XCS-4 Modular cable PCS-1 Power cable

USB cable

Page 2 –22 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

Flash concept with FPS-10, SS-62 and SB-7

Figure 9 Flash concept with FPS-10, SB-7 and JBT-9

Type Description

Product specific tools

FS-70 Flash adapter

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SB-7 WLAN test box SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

XCS-4 Modular cable PCS-1 Power cable

USB cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –23

Module jig service concept

Figure 10 Module jig service concept

Type Description

Phone specific devices

MJ-102 Module jig

Other devices

CU-4 Control unit FPS-10 Flash prommer box PK-1 SW security device SX-4 Smart card

PC with VPOS and Phoenix service software

RM-320

Service Tools and Service Concepts

Measurement equipment

Cables

PCS-1 DC power cable XCS-4 Modular cable XRF-1 RF cable

USB cable GPIB control cable

Page 2 –24 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

Module jig service concept with JBT-9 and smart card reader

Figure 11 Service concept with JBT-9 and smart card reader

Type Description

Product specific tools

MJ-102 Module jig

Other tools

CU-4 Control unit JBT-9 Bluetooth test and interface box PKD-1/PK-1 SW security device SX-4 Smart card

Measurement equipment PC with Phoenix service software Smart card reader

Cables

DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable

GPIB control cable USB cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –25

Module jig service concept with JBT-9

RM-320

Service Tools and Service Concepts

Figure 12 Module jig service concept with JBT-9

Type Description

Product specific tools

MJ-102 Module jig

Other tools

CU-4 Control unit FPS-10 Flash prommer box JBT-9 Bluetooth test and interface box PKD-1 SW security device SX-4 Smart card

Measurement equipment PC with Phoenix service software

Cables

PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable

GPIB control cable USB cable

Page 2 –26 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

RF testing concept with RF coupler

Figure 13 RF testing concept with RF coupler

Type Description

Product specific devices

FS-70 Flash adapter SA-106 RF coupler

Other devices

CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base

Measurement equipment PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –27

Type Description

GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

RM-320

Service Tools and Service Concepts

Figure 14 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

MJ-102 Module jig

Other devices

CU-4 Control unit PK-1 SW security device SX-4 Smart card

Measurement equipment Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable

Page 2 –28 COMPANY CONFIDENTIAL Issue 2

RM-320 Service Tools and Service Concepts

Type Description

PCS-1 DC power cable XRS-6 RF cable

GPIB control cable USB cable

Issue 2 COMPANY CONFIDENTIAL Page 2 –29

RM-320

Service Tools and Service Concepts

(This page left intentionally blank.)

Page 2 –30 COMPANY CONFIDENTIAL Issue 2

Nokia Customer Care

3 — BB Troubleshooting and

Tuning Guide

Issue 2 COMPANY CONFIDENTIAL Page 3 –1

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BB Troubleshooting and Tuning Guide

(This page left intentionally blank.)

Page 3 –2 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Table of Contents

Dead or jammed device troubleshooting............................................................................................................3–5

General power checking troubleshooting - CMT .................................................................................................3–6

General power checking troubleshooting - APE..................................................................................................3–7

Clocking troubleshooting ......................................................................................................................................3–8

Application processor troubleshooting ............................................................................................................ 3–10

Charging troubleshooting .................................................................................................................................. 3–11

Battery current measuring fault troubleshooting ........................................................................................... 3–12

Flash programming fault troubleshooting....................................................................................................... 3–13

Combo memory fault troubleshooting ............................................................................................................. 3–16

Application processor memory troubleshooting............................................................................................. 3–17

APE temperature sensor troubleshooting ........................................................................................................ 3–18

TV-out troubleshooting ...................................................................................................................................... 3–19

Power key troubleshooting................................................................................................................................ 3–20

USB interface troubleshooting........................................................................................................................... 3–21

SIM card troubleshooting ................................................................................................................................... 3–22

Mass memory troubleshooting.......................................................................................................................... 3–23

IrDA troubleshooting .......................................................................................................................................... 3–24

WLAN interface troubleshooting ....................................................................................................................... 3–25

Keyboard troubleshooting ................................................................................................................................. 3–26

Hall sensor troubleshooting............................................................................................................................... 3–28

FM radio troubleshooting................................................................................................................................... 3–29

Certificate restoring for BB5 products............................................................................................................... 3–30

GPS troubleshooting ........................................................................................................................................... 3–36

GPS layout and basic test points................................................................................................................... 3–36

GPS settings for Phoenix................................................................................................................................ 3–37

GPS control................................................................................................................................................. 3–37

Quick Test window.................................................................................................................................... 3–37

GPS RF test points........................................................................................................................................... 3–38

GPS failure troubleshooting flow ................................................................................................................. 3–39

GPS basic checks troubleshooting flow........................................................................................................ 3–40

Display module troubleshooting ....................................................................................................................... 3–42

General instructions for display troubleshooting....................................................................................... 3–42

Display troubleshooting ................................................................................................................................ 3–44

Display and keyboard backlight troubleshooting....................................................................................... 3–45

SMPS LED driver troubleshooting.................................................................................................................. 3–46

Current pump LED driver troubleshooting................................................................................................... 3–48

Ambient Light Sensor (ALS) troubleshooting.............................................................................................. 3–49

Backlights controlling in Phoenix................................................................................................................. 3–51

Backlights controlling in Phoenix............................................................................................................ 3–51

Switching display lighting on using Phoenix......................................................................................... 3–51

Switching display lighting OFF using Phoenix ....................................................................................... 3–52

Switching S60 keyboard lighting ON using Phoenix ............................................................................. 3–52

Switching S60 keyboard lighting OFF using Phoenix ............................................................................ 3–53

Switching ITU (numeric) keyboard lighting ON using Phoenix............................................................ 3–53

Switching ITU (numeric) keyboard lighting OFF using Phoenix........................................................... 3–54

Switching MM (multimedia) keys lighting ON using Phoenix............................................................... 3–54

Switching MM (multimedia) keys lighting OFF using Phoenix.............................................................. 3–55

Switching volume keys lighting ON using Phoenix ............................................................................... 3–55

Switching volume keys lighting OFF using Phoenix.............................................................................. 3–56

Switch imaging key lighting ON using Phoenix..................................................................................... 3–56

Issue 2 COMPANY CONFIDENTIAL Page 3 –3

RM-320

BB Troubleshooting and Tuning Guide

Switching imaging key lighting OFF using Phoenix .............................................................................. 3–57

Switching shutter key lighting ON using Phoenix ................................................................................. 3–57

Switching shutter key lighting OFF using Phoenix................................................................................ 3–58

Bluetooth troubleshooting................................................................................................................................. 3–58

Introduction to Bluetooth troubleshooting ................................................................................................ 3–58

Bluetooth settings for Phoenix..................................................................................................................... 3–59

Bluetooth self tests in Phoenix..................................................................................................................... 3–60

Bluetooth troubleshooting ........................................................................................................................... 3–62

Audio troubleshooting........................................................................................................................................ 3–63

Audio paths..................................................................................................................................................... 3–63

Audio loop test ............................................................................................................................................... 3–63

Internal earpiece troubleshooting ............................................................................................................... 3–64

Internal microphone troubleshooting......................................................................................................... 3–65

Stereo speakers troubleshooting ................................................................................................................. 3–66

AV stereo output troubleshooting................................................................................................................ 3–67

AV mono input troubleshooting................................................................................................................... 3–68

Vibra troubleshooting.................................................................................................................................... 3–69

Baseband manual tuning guide......................................................................................................................... 3–70

Energy management calibration.................................................................................................................. 3–70

List of Tables

Table 8 Display module troubleshooting cases................................................................................................ 3–42

Table 9 Pixel defects ........................................................................................................................................... 3–42

Table 10 Audio loop test reference results....................................................................................................... 3–63

Table 11 Calibration value limits ....................................................................................................................... 3–70

List of Figures

Figure 15 Flashing pic 1. Take single triggered measurement for the rise of the BSI signal...................... 3–15

Figure 16 Flashing pic 2. Take single triggered measurement for the rise of the BSI signal...................... 3–15

Figure 17 FM radio placement on the bottom side.......................................................................................... 3–29

Figure 18 GPS layout and basic test points....................................................................................................... 3–36

Figure 19 GPS Control dialog box....................................................................................................................... 3–37

Figure 20 GPS Quick Test window for GPS troubleshooting ........................................................................... 3–38

Figure 21 GPS antenna test pads ....................................................................................................................... 3–38

Figure 22 GPS RF probe points ........................................................................................................................... 3–39

Figure 23 Ambient Light Sensor Calibration window...................................................................................... 3–50

Figure 24 Bluetooth placement on the bottom side ....................................................................................... 3–59

Figure 25 Bluetooth placement on the top side .............................................................................................. 3–59

Figure 26 BER test result..................................................................................................................................... 3–60

Figure 27 Bluetooth self tests in Phoenix......................................................................................................... 3–61

Page 3 –4 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Dead or jammed device troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –5

General power checking troubleshooting - CMT

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –6 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

General power checking troubleshooting - APE

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –7

Clocking troubleshooting

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –8 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Issue 2 COMPANY CONFIDENTIAL Page 3 –9

Application processor troubleshooting

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –10 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Charging troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –11

Battery current measuring fault troubleshooting

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –12 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Flash programming fault troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –13

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –14 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Figure 15 Flashing pic 1. Take single triggered measurement for the rise of the BSI signal

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –25

RM-320

BB Troubleshooting and Tuning Guide

Keyboard troubleshooting

Context

There are two possible failure modes in the keyboard module: 1 One or more keys are stuck, so that the key(s) does not react when you press a keydome. This kind of

failure is caused by mechanical reasons (dirt, corrosion).

2 Malfunction of several keys at the same time; this happens when one or more rows or columns are failing

(shortcut or open connection). For a more detailed description of the keyboard and keymatrix, see section Keyboard.

If the failure mode is not clear, start with the Keyboard Test in

Phoenix

Page 3 –26 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –27

Hall sensor troubleshooting

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –28 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

FM radio troubleshooting

Context

Figure 17 FM radio placement on the bottom side

Issue 2 COMPANY CONFIDENTIAL Page 3 –29

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Certificate restoring for BB5 products

Context

This procedure is performed when the device flash content is changed or corrupted. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following:

• Flash the phone with the latest available software using FLS-5 or FPS-10.

Note: USB flashing does not work for a dead BB5 phone.

• Create a request file.

• Send the file to Nokia by e-mail. Use the following addresses depending on your location:

• APAC: sydney.service@nokia.com

Page 3 –30 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

• CHINA: repair.ams@nokia.com

• E&A: salo.repair@nokia.com

• When you receive a reply from Nokia, carry out certificate restoring.

• Tune the phone completely.

Note: The request won't be accepted without a SX-4 smart card. Before the request, the smart card

must be registered in the online database.

• If the phone resets after certificate restoring, reflash the phone again. Required equipment and setup:

• Latest

• The latest phone model specific

• PKD-1 dongle

• SX-4 smart card (Enables BB5 testing and tuning features)

• External smart card reader

• Activated FLS-5 flash device OR FPS-10 flash prommer

• The latest flash update package for FLS-5 flash device or FPS-10 flash prommer

• CU-4 control unit

• USB cable from PC USB Port to CU-4 control unit

• Phone model specific adapter for CU-4 control unit

• PCS-1 cable to power CU-4 from external power supply

• XCS-4 modular cable between flash prommer and CU-4

Phoenix

Note: The smart card reader is only needed when FLS-5 is used. FPS-10 has an integrated smart card

reader.

Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate

restoring.

service software.

Phoenix

data package.

Steps

1. Program the phone software. i Start ii Update the phone MCU software to the latest available version.

iii Choose the product manually from File→Open Product , and click OK.

iv Go to Flashing→Firmware Update and wait until

Phoenix

If the new flash is empty and the phone cannot communicate with

Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.

following picture.

and login. Make sure the connection has been managed correctly for FLS-5 or FPS-10.

Phoenix

reads the product data as shown in the

Phoenix

, reflash the phone.

Issue 2 COMPANY CONFIDENTIAL Page 3 –31

RM-320

BB Troubleshooting and Tuning Guide

Product is automatically set according to the phone support module which was opened manually,

but the flash files cannot be found because the correct data cannot be read from the phone automatically.

Code must be chosen manually, it determines the correct flash files to be used. Please choose the

correct product code (can be seen in the phone type label) from the dropdown list.

Flash Type must be set to Phone as Manufactured.

v To continue, click Start.

Progress bars and messages on the screen show actions during phone programming, please wait.

Page 3 –32 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Programming is completed when The product type designator and MCU SW version are displayed in the status bar.

vi Close the

2. Create a For this procedure, you must supply +12 V to CU-4 from an external power supply. i To connect the phone with ii Choose Tools→Certificate Restore . iii To choose a location for the request file, click Browse.

SW Update

Request

window and then choose File→Close Product .

file.

Phoenix

Flashing Completed

, choose File→Scan Product .

message is displayed.

Issue 2 COMPANY CONFIDENTIAL Page 3 –33

iv Name the file so that you can easily identify it, and click Open.

The name of the file and its location are shown.

RM-320

BB Troubleshooting and Tuning Guide

v To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment.

3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer. ii Start iii Choose File→Scan Product .

Phoenix

Request

service software.

file, click Start.

Page 3 –34 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

iv From the Tools menu, choose Certificate Restore and select Process a response file in the

pane.

v To choose the location where response file is saved, click Browse. vi Click Open.

Action

The name of the file and the path where it is located are shown.

vii To write the file to phone, click Start.

Next actions

After a successful rewrite, you must retune the phone completely by using

Important: Perform all tunings: RF, BB, and UI.

Issue 2 COMPANY CONFIDENTIAL Page 3 –35

Phoenix

tuning functions.

GPS troubleshooting

GPS layout and basic test points

RM-320

BB Troubleshooting and Tuning Guide

Figure 18 GPS layout and basic test points

VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above. In addition to these, the following GPS signals are available on the test points:

• GPS_En_Reset – J6201

• U2Tx – J6202 (Activity on this pin indicates the GPS is operating.)

• IO_INT_U1CLK – J6203

• IO_TIMESTAMP_DATRDY – J6204

• SleepX – J2219

• Sleep Clk (RTC) – J2217

Page 3 –36 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

GPS settings for Phoenix

GPS control

Context

Use the following to test GPS using Phoenix.

Steps

1. Start Phoenix service software.

2. From the File menu, select Scan Product and check that the correct product version is displayed.

3. From the Testing menu, select GPS Control. This opens up

figure below, and enables the GPS.

GPS Control

dialogue box, as shown in the

Figure 19 GPS Control dialog box

Select Idle to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present, GPS_En_Reset & SleepX should be high, and Vdd_Dig, Vcc_TCXO & Vcc_PLL/VCO will be present.

Receiver On turns on all RF sections of the ASIC and so all LDOs will be on. These checks are part of GPS

basic checks troubleshooting (page 3–40).

Quick Test window

The

Quick Test

correct and click Start Test. (Select Help for further information). This test will perform 3 tests in one; Self Test, Oscillator Test and CW Test, and will provide a Pass/Fail response.

It also contains a Receiver On button. These checks are part of GPS troubleshooting (page 3–39).

Issue 2 COMPANY CONFIDENTIAL Page 3 –37

window has all the necessary functionality for GPS troubleshooting. Ensure the test setup is

RM-320

BB Troubleshooting and Tuning Guide

Figure 20 GPS Quick Test window for GPS troubleshooting

GPS RF test points

The GPS antenna test pads are located on the top side under the keymat as shown in figure "GPS antenna test pads". Checking for a connection between these two test points will confirm that the antenna is working correctly, as well as performing a radiated CW test.

J6210 = GPS Ant J6211 = GPS Ant Gnd In order to probe GPS RF test points, inject 1575.52 MHz tone @ -50dBm at the GPS antenna test connector

and select Receiver On, then probe the GPS RF test points as shown in figure "GPS RF probe points". Compare RF levels with a known reference phone.

Figure 21 GPS antenna test pads

Page 3 –38 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Figure 22 GPS RF probe points

GPS failure troubleshooting flow

Context

GPS troubleshooting is broken down into two parts: general GPS failure & GPS basic checks. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the Basic checks troubleshooting flow.

Issue 2 COMPANY CONFIDENTIAL Page 3 –39

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –40 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

GPS basic checks troubleshooting flow

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –41

RM-320

BB Troubleshooting and Tuning Guide

Display module troubleshooting

General instructions for display troubleshooting

Context

• The display is in a normal mode when the phone is in active use.

• Display is in a partial idle mode when the phone is in the screen saver mode.

• The operating modes of the display can be controlled with the help of

Table 8 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.

Phoenix

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 9 Pixel defects

Item White dot defect Black dot

defect

1 Defect counts R G B White Dot

Total

1 1

Total

1 1 1 1

2 Combined

defect counts

Page 3 –42 COMPANY CONFIDENTIAL Issue 2

Not allowed. Two single dot defects that are within 5 mm of each other should be

interpreted as combined dot defect.

RM-320 BB Troubleshooting and Tuning Guide

Steps

1. Verify with a working display that the fault is not on the display module itself.

The display module cannot be repaired.

2. Check that the cellular engine is working normally.

i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that also the application engine is functioning normally (you

3. Proceed to the display troubleshooting flowcharts.

Use the Display Test tool in

Phoenix

should be able to read the APE ID).

service software.

Phoenix

to find the detailed fault mode.

Issue 2 COMPANY CONFIDENTIAL Page 3 –43

Display troubleshooting

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –44 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

Display and keyboard backlight troubleshooting

Context

The device has one LED driver that provides current for both display and keyboard backlights and another LED driver that provides current for MM, ITU and side key backlights.

Keyboard backlights are turned ON only in dark conditions. This is controlled by the Ambient Light Sensor (ALS). Also the brightness of the display is adjusted by the ambient light sensor.

You can enable/disable ALS with the help of Phoenix service software. Display brightness can be adjusted manually, if ALS is disabled. If the ambient light sensor is enabled, it

adjusts the display brightness automatically.

Issue 2 COMPANY CONFIDENTIAL Page 3 –45

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –46 COMPANY CONFIDENTIAL Issue 2

RM-320 BB Troubleshooting and Tuning Guide

SMPS LED driver troubleshooting

Troubleshooting flow

Issue 2 COMPANY CONFIDENTIAL Page 3 –47

Current pump LED driver troubleshooting

Troubleshooting flow

RM-320

BB Troubleshooting and Tuning Guide

Page 3 –48 COMPANY CONFIDENTIAL Issue 2

Nokia N95, 8GB, RM-320 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

ESD protection

Care and maintenance

Company Policy

Battery information

Nokia N95 8GB; L3&4 Service Manual Structure

RM-320 product selection

RM-320 Product features and sales package

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA 2100 phones

Battery endurance

Service tools

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

DKE-2 Mini-USB cable USB to mini-USB connector cable.

FPS-10 Flash prommer FPS-10 interfaces with:

FS-70 Flash adapter Flash adapter FS-70 is used for phone testing and flashing. FS-70 is

MJ-102 Module jig MJ-102 can be used for flashing as well as for RF, battery and system

PKD-1 SW security device SW security device is a piece of hardware enabling the use of the

RJ-105 Rework jig RJ-105 is a jig used for soldering and as a rework jig for the engine

RJ-118 Soldering jig RJ-118 is a soldering jig used for soldering and as a rework jig for the

RJ-157 Rework jig RJ-157 is a jig used for soldering and as a rework jig for the engine

RJ-160 Rework jig RJ-160 is a jig used for soldering and as a rework jig for the engine

RJ-166 Rework jig RJ-166 is a jig used for soldering and as a rework jig for the engine

RJ-169 Rework jig RJ-169 is a jig used for soldering and as a rework jig for the engine

RJ-93 Rework jig RJ-93 is a rework jig used with ST-40.

SA-106 RF coupler SA-106 is an RF coupler for WCDMA and GSM RF testing. It is used

SA-131 RF coupler SA-131 is a generic device for GPS testing. It is used together with

SB-6 Bluetooth tester The SB-6 test box is a generic device to perform Bluetooth bit error

SB-7 WLAN test box WLAN test requires defined position for the device.

SPS-2 Soldering paste

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-93 Opening tool SS-93 is used for opening JAE connectors.

ST-38 Rework stencil ST-38 is a rework stencil used with rework jig RJ-105.

ST-40 Rework stencil ST-40 is a rework stencil and used with RJ-93.

ST-53 Rework stencil ST-53 is a rework stencil used with rework jig RJ-166.

ST-55 Rework stencil ST-55 is a rework stencil used with rework jig RJ-157 and RJ-160.

ST-59 Rework stencil ST-59 is a rework stencil used with rework jig RJ-169.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

XCS-1 Service cable The XCS-1 service cable is used to connect FLS-4S to the POS flash

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Service concepts

POS (Point of Sale) flash concept

Flash concept with FPS-10

CU-4 flash concept with FPS-10

Flash concept with FPS-10 and JBT-9

Flash concept with SS-46 and CA-89DS

Flash concept with CA-89DS

Flash concept with SS-62 and CA-89DS

Flash concept with FPS-10, SS-62 and JBT-9

Flash concept with FPS-10, SS-62 and SB-7

Module jig service concept

Module jig service concept with JBT-9 and smart card reader

Module jig service concept with JBT-9

RF testing concept with RF coupler

Service concept for RF testing and RF/BB tuning

Dead or jammed device troubleshooting

General power checking troubleshooting - CMT

General power checking troubleshooting - APE

Clocking troubleshooting

Application processor troubleshooting

Charging troubleshooting

Battery current measuring fault troubleshooting

Flash programming fault troubleshooting

Combo memory fault troubleshooting

Application processor memory troubleshooting

APE temperature sensor troubleshooting

TV-out troubleshooting