Nokia N92 Service Manual level 1-2

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SERVICE MANUAL

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CONFIDENTIAL

Level 1&2

RM-100

Transceiver characteristics:

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Band: Tri-band phone for EGSM 900/1800/1900MHz; WCDMA 2100

Camera: Integrated 2.0 Megapixel camera

Display: Active matrix color 2.8” (7.112cm) display 320 x 240 pixel

16M colors

IRDA

WLAN

Bluetooth

FM radio

DVB-H

Connector: Pop-Port™ connector

Transceiver with BP-5L Li-Ion battery pack

Network Talk time TV watch time Video capture Standby

GSM up to 6 h up to 5 h 1 h 9 days

WCDMA up to 4 h up to 5 h 1 h 7 days

Environmental characteristics:

• Lead-free soldered

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TABLE OF CONTENTS

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INTRODUCTION 3 GENERAL REPAIR INFORMATION 4 PATHFINDER FOR WORKSHOP STAFF 5 EXPLODED VIEW AND COMPONENT DISPOSAL - UPPER BLOCK 6 EXPLODED VIEW AND COMPONENT DISPOSAL - LOWER BLOCK 7 COMPONENT OVERVIEW 8 SPARE PARTS LIST 9 SERVICE TOOLS 10 SW-UPDATE 12 UPPER BLOCK DISASSEMBLY 13 UPPER BLOCK - HINGE MODULE DISASSEMBLY 20 UPPER BLOCK - HINGE MODULE ASSEMBLY 22 UPPER BLOCK ASSEMBLY 24 LOWER BLOCK DISASSEMBLY 32 LOWER BLOCK ASSEMBLY 37 QUICK TROUBLE SHOOTER - MAIN OVERVIEW PART 1 42 QUICK TROUBLE SHOOTER - MAIN OVERVIEW PART 2 43 QUICK TROUBLE SHOOTER - ZOOMS PART 1 44 QUICK TROUBLE SHOOTER - ZOOMS PART 2 45 QUICK TROUBLE SHOOTER - ZOOMS PART 3 46 QUICK TROUBLE SHOOTER - ZOOMS PART 4 47 QUICK TROUBLE SHOOTER - ZOOMS PART 5 48 QUICK TROUBLE SHOOTER - ZOOMS PART 6 49 QUICK TROUBLE SHOOTER - ZOOMS PART 7 50 QUICK TROUBLE SHOOTER - ZOOMS PART 8 51 GONOGO TEST 52 BATTERY TEST 53

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CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 31.Mai.2006 Initial draft

Approved 1.0 17.Okt.2006 Approval

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INTRODUCTION1.

The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA provides also other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify NOKIA using the address below: mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS

1. AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE

2. ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH

3. THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.

5. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Supplier has to take care of all precautions, which are mentioned in the service level related “Service Partner Requirements”, available on NOKIA Online. Also see ESD Protection Requirements in this Service Manual.

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GENERAL REPAIR INFORMATION2.

In this section the technician will get some general hints how to carry out repairs:

To familiarize oneself with NOKIA product read the tutorials or user guide on www.nokia.com -->Support-->

• Phones, by selecting the Phone Model. Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and con-

• necting your wristband. Use gloves to avoid corrosion and fingerprints.

• Protect windows and displays with a film to avoid dust and scratches.

• When cleaning the LCD Module any lint-free cloth can be used (e.g. Micro-Fibre cloth).

• When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a glass

• fiber pencil because it scratches the surface and will lead later on to corrosion. Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they are

• not soldered. When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency

• leakage can have an influence on the device. Always use original NOKIA spare parts.

• Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered connec-

• tors or switches) and re solder them if necessary (Level 2 only). Remove redundant soldering flux after repair.

• Meet the torque requirements when assembling the unit (see also the document “torques for transceiver as-

• sembly” on NOKIA Partner Web Site/NOKIA Online). Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains

• about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction. A SIM card is needed for all GoNoGo tests.

• When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the ap-

• propriate part code from the assembly, if needed. Please be aware that some malfunctions could be software related and solved by an update.

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There are several documents available on NOL, which have to be followed:

•

• First, take care for the latest content pages of Service Bulletins, which are always available for each folder on

• NOKIA Online. This is also important to recognize, if existing documents have become invalid.

• The service level indicator at the bottom of each document tells the appropriate destination.

•

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins etc,…

Use General SB-217 as a reference or overview.

Please also check NOKIA Online (NOL) for latest news and files on a regular basis.

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PATHFINDER FOR WORKSHOP STAFF3.

This is the NOL page (NOKIA Online) which is currently available in Europa, Middle East and Africa only!

In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia content, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest files in Support Library”). Every new information has to be processed and implemented as soon as possible. When logged into NOL you can also find needed information in different folder like:

Support Library Phones

Service Manuals Service Bulletins Software Repair Information

Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online

Former NOKIA CarePoint content, such as

Online Troubleshooting

• Product information

• Videos – Disassembly/Assembly

•

can be found on

NOKIA Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the phone:

Overview & Guides

Basic information about the phone,

features and technologies

To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.

Disassembly & Assembly

Instructions how to disassemble and

assemble the phone

Troubleshooting

Step-by-step instructions on how to locate and repair the most common

problems with the phone

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EXPLODED VIEW AND COMPONENT DISPOSAL - UPPER BLOCK4.

Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

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EXPLODED VIEW AND COMPONENT DISPOSAL - LOWER BLOCK 5.

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COMPONENT OVERVIEW6.

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SPARE PARTS LIST7.

NOL is the database where you can find the latest corresponding Service Bulletins (spare parts, SWAP units and service tools).

This will ensure, that you are using up-to-date order codes only.

Therefore Service Bulletins have to be checked from NOL on daily basis.

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SERVICE TOOLS8.

FLS-4S incl. ACF-8, Driver and User Guide

Dongle and flash device incorporated into one package, developed specifically for POS use.

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ACF-8

Universal Power Supply is used to power FLS-4S.

Travel Charger AC-4

Small and lightweight charger for fast charging of your phone battery.

Internal Battery BP-5L

Inserted under the back cover, this Li-Ion battery provides power in a lightweight package.

SS-45

Camera removal tool.

CA-53

Service Cable to connect the PC with the Pop-Port™ connector.

SS-82

Domesheet Assembly Jig.

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RJ-81

Soldering Jig

Lead-free Solder Wire

Mandatory for lead-free products (Level 2 only).

0772040 NMP Standard Toolkit

•

NOKIA opening tool SRT-6 NOKIA No. 0770431 Tonichi torque driver NOKIA No. 6901525

Hoya micro Fibre cloth MX304 Dastex gloves S, M, XL Artilux goggles AH166 Wera bit T5 867/4TX 5x50

Wera 867/4 6IP; 50mm (Torx 6 PLUS®) Wera bit T6 867/4TX 6x50 Wera 867/1 5IP; 25mm (Torx 5 PLUS®) Wera bit T6 PLUS® 867/4TX 6IP

Facom side cutter 416E

Facom T5 driver SP.14032 Facom T6 driver SP.14033 Facom slot screwdriver AEF. 2x35.E

Wetec tweezers 7abb SA-ESD

Wetec tweezers 22 SA-ESD Wetec tweezers 13 SA-SMD ESD Wetec tweezers PSF SA-ESD Wetec ESD brush E1211

Kaiser Fototechnik airbrush 6315

Wetec dental tool DEM83266/0

RS Components Scissors 323-5732

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SW-UPDATE9.

Flash Concept – (Point of Sales)

To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on

NOKIA Online.

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UPPER BLOCK DISASSEMBLY10.

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1. Needed tools: The SRT-6, the SS-93, metal tweezers, dental pick, a torque driver with a Torx plus size 6 bit, the SS-45 camera removal tool, and a Torx plus driver size 6.

3. Ensure that no battery is inserted before going on.

2. Cover all windows with a protective lm.

4. Release the clips of the Hinge Cover A from the top side rst.

5. Now release the clips of the Hinge Cover B.

6. Bring the assembly into position shown and remove the

Hinge Cover.

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7. Carefully release the clip of the Hinge Cover B …

9. Remove the Camera Window Elastomer.

8. ... and remove it.

10. Use the SS-45 camera removal tool to release the Camera Module 2Mpix as shown.

11. Carefully remove the two plastic clips of the A-Cover with the SS-93.

12. Release both clips on the hinge side too. Note that these clips are very delicate.

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13. Use the SS-45 camera removal tool to release the Camera Module 2Mpix as shown.

15. Prevent scratching the window while removing the Bumper Plugs.

14. Cover the 2nd Display Module with a protective lm.

16. Undo both screws and discard them.

17. Do not use them again.

18. Carefully release the snaps of the B-Cover Assy.

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19. Lift up the B-Cover Assy carefully and release all clips.

21. Cover the inner side window with a plastic lm.

20. Remove the Earpiece.

22. Cover the display with a protective lm, too.

23. Undo both screws and discard them.

24. Do not use these screws again.

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