Nokia N86 Service Manual level 3-4

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Nokia Customer Care

Service Manual

RM-484; RM-485; RM-486 (Nokia N86 8MP;

L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 05/2009 MT

RM-484; RM-485; RM-486

Page ii COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-484; RM-485; RM-486

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

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Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

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Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

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Ensure all cables and wires are repositioned correctly.

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Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page v

RM-484; RM-485; RM-486

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

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Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

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Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

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Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

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Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

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Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

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Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-484; RM-485; RM-486

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Nokia N86 8MP; L3&4 Service Manual Structure

Nokia N86 8MP; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting 4 RF Troubleshooting 5 Camera Module Troubleshooting 6 FMTx 2.1 Technical Description 7 FMTx 2.1 Troubleshooting 8 System Module and User Interface Glossary

Issue 1 COMPANY CONFIDENTIAL Page ix

RM-484; RM-485; RM-486

Nokia N86 8MP; L3&4 Service Manual Structure

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Nokia Customer Care

1 — General Information

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General Information

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RM-484; RM-485; RM-486 General Information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–6

Mobile enhancements............................................................................................................................................1–9

Technical Specifications...................................................................................................................................... 1–10

Transceiver general specifications ............................................................................................................... 1–10

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones ................................. 1–10

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones ..................................... 1–12

Battery endurance.......................................................................................................................................... 1–13

Environmental conditions ............................................................................................................................. 1–13

List of Tables

Table 1 Audio..........................................................................................................................................................1–9

Table 2 Car...............................................................................................................................................................1–9

Table 3 Data ............................................................................................................................................................1–9

Table 4 Messaging............................................................................................................................................... 1–10

Table 5 Power...................................................................................................................................................... 1–10

List of Figures

Figure 1 View of RM-484........................................................................................................................................1–5

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General Information

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RM-484; RM-485; RM-486 General Information

Product selection

RM-484 is a quad-band handportable multimedia computer, supporting EGSM850/900/1800/1900, with WCDMA VIII (900)/ II (1900)/ I (2100) HSDPA and WLAN. RM-485 supports EGSM850/900/1800/1900, with WCDMA V (850)/ II (1900)/ I (2100) HSDPA and WLAN. RM-486 supports EGSM850/900/1800/1900 and WCDMA V (850)/ II (1900)/ I (2100) HSDPA, but does not support WLAN.

The device is a 3GPP Release 5 terminal supporting WCDMA/HSDPA, EGPRS and GPRS data bearers. For WCDMA HSDPA the maximum bit rate is up to 3.6 Mbps for downlink and 384 kbps for uplink with simultaneous CS speech or CS video (max. 64 kbps).

For 2G and 2.5G networks the device is a Class A EGPRS DTM MSC 11 which means a maximum download speed of up to 296 kbit/s with EGPRS, and up to 107 kbit/s with GPRS.

According to GSM standard 05.05 it responds to class 4 (max. 2W) in GSM 850 and EGSM 900 class 1 (1W) in DCS 1800 and class 1 in PCS 1900. The device supports EGPRS (EDGE) class B, Bluetooth 2.0 EDR standard.

The device supports two-way video calls with two integrated cameras, one on the front and one on the back. The device is an MMS (Multimedia Messaging Service) enabled multimedia computer with a large Active Matrix

OLED (AM OLED) 2.6’’ QVGA (240 x 320 pixels) display capable of displaying 16 million colours and an integrated 8 Megapixel auto focus camera. The MMS implementation follows the OMA MMS standard release 1.2. The Browser is a highly advanced internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content.

The device uses Symbian 9.3 operating system and supports MIDP Java 2.0 & CLDC1.1, providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-484

Issue 1 COMPANY CONFIDENTIAL Page 1 –5

Product features and sales package

Imaging

Main camera:

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Sensor: 8 megapixel (3280 x 2464 pixels)

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Carl Zeiss Optics: Tessar™ lens

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F number/Aperture: F2.4/3.2/4.8

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Focal length: 4.6 mm 35 mm (35 mm equivalent)

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Focus range: 10 cm ~ infinity

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Macro focus distance: 10-50 cm

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Shutter speed: Mechanical shutter 1/1000~1/4 s

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Kickstand

Secondary camera:

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Sensor: CIF (352 x 288 pixels)

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F number/Aperture: F2.4/3.2/4.8

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Focal length: 43 mm (35mm equivalent)

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Focus range: 10 cm ~ infinity

Video:

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Video resolution: VGA at 30 fps

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Audio recording: AAC (AMR for MMS)

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Video stabilization

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Video clip length: 60 min

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Video file format: .mp4 (default), .3gp (for MMS)

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White balance: automatic, sunny, cloudy, incandescent, fluorescent

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Scene: Auto, Night

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Colour tone: normal, sepia, B&W, vivid, negative

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Zoom (digital): up to 8x

Photo:

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Still image resolutions: up to 8 megapixel: 3280 x 2464

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Still image file format: JPEG/EXIF

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Auto focus

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Auto exposure: center weighted AE

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Automatic motion blur reduction

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Image orientation: automatic

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Exposure compensation: +2 ~ -2EV at 0.5 step

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White balance: automatic, sunny, cloudy, incandescent, fluorescent

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Scene: auto, sports, portrait, close-up, landscape, night, panorama, user defined

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Colour tone: normal, sepia, B&W, vivid, negative

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Zoom (digital): up to 20x

Other camera features:

RM-484; RM-485; RM-486

General Information

Page 1 –6 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 General Information

•

LED flash and recording indicator

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Front camera, CIF (352 x 288) sensor

Edit

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On device Photo editor and Video editor (manual & automatic)

View

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2.6” QVGA (240 x 320 pixels) 16 million colour AM OLED display with wide viewing angle and ambient light detector - used to optimize display and keypad backlight brightness and power consumption

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Slideshow from Gallery

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Nokia XpressShare - share effortlessly from Gallery or after capture via E-mail, Bluetooth or MMS

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Direct connection to TV via cable or WLAN (UPnP)

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Video call and video sharing support (WCDMA services)

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Online Album : Image/Video uploading from Gallery

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Nokia XpressPrint – direct printing via USB (PictBridge), Bluetooth (BPP), and WLAN (UPnP), from memory card or via online printing

Store

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Nokia XpressTransfer – easy to transfer and organize photos and video between your device and a compatible PC

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Nokia Lifeblog (mobile & PC)

Music

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Digital music player: supports MP3/ AAC/ eAAC/ eAAC+/ WMA with playlists, equalizer and album art, WAV and Midi.

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Synchronise music with Microsoft Windows Media Player 10 & 11

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One click CD ripping, converting and transferring music to your device using Nokia Music Manager

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Stereo FM radio (88.1 – 107.9 MHz) with RDS and Visual Radio™ support

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Stereo speakers

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Integrated FM transmitter (88.1 – 107.9 MHz) (not in RM-486)

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Integrated handsfree speaker

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Nokia Music Headset AD-54/HS-83 (Black/Silver) or AD-54/HS-44 (White/Silver)

Media

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Full-screen video playback to view downloaded, streamed or recorded video clips

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Supported video formats: MPEG-4 , H.264/AVC, H.263/3GPP, RealVideo 8/9/10

Productivity

Messaging:

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E-mail (SMTP, IMAP4, POP3), MMS, SMS

Office applications:

Issue 1 COMPANY CONFIDENTIAL Page 1 –7

RM-484; RM-485; RM-486

General Information

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Viewing of email attachments – .doc, .xls, .ppt, . pdf

PIM:

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Contacts, calendar, to-do, notes, recorder, calculator, clock, converter

Synchronization:

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Local/Remote (using SyncML)

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Data: Calendar, Contacts, To-do, Notes, E-mail

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PC Applications: Microsoft Outlook (98, 2000, 2002, 2003), Outlook Express, Lotus Organizer (5.0, 6.0), Lotus Notes (5.0, 6.0)

Call management:

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Call logs, speed dial, voice dialling (with SIND) and voice commands

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Nokia Push to Talk (PoC)

Connectivity

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Assisted GPS (A-GPS)

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WLAN - IEEE802.11 g/b with UPnP support (not in RM-486)

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Micro USB type B interface with USB 2.0 full speed

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Bluetooth wireless technology 2.0 + EDR

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MicroSDHC memory card - support up to 16GB (hot swappable)

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Nokia 3.5 mm AV connector

Add-on software framework

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Symbian 9.3 OS

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Nokia Series 60, 3rd edition, feature pack 3

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Java: MIDP2.0

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C++ and Java SDKs

Additional technical specifications

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City compass to support easy pedestrian routing and guidance

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Vibrating alert

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3GPP Rel 5 WCDMA , Rel 4 EGSM compliant

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Speech codecs supported in WCDMA: AMR

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Speech codecs supported in GSM: FR AMR/HR AMR/EFR/FR/HR

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WCDMA HSDPA with simultaneous voice and packet data (PS max speed DL/UL= 3.6Mbps/384kbps, CS max speed 64kbps)

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Dual Transfer Mode (DTM) support for simultaneous voice and packet data connection in GSM/EDGE networks. Simple class A, multi slot class 11, max speed DL/UL: 118.4/118.4kbits/s

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EGPRS class B, multi slot class 32, (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 296 / 177.6 kbits/s

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GPRS class B, multi slot class 32 (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 107 / 64.2 kbits/s

Sales package

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Transceiver RM-484, RM-485 or RM-486

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Charger (AC-10)

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Battery (BL-5K)

Page 1 –8 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 General Information

•

Nokia Music Headset AD-54/HS-83 (Black/Silver) or AD-54/HS-44 (White/Silver)

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Connectivity cable (CA-101)

Mobile enhancements

Table 1 Audio

Enhancement Type

Music headset HS-44 with AD-54 3.5mm stereo plug Basic headset HS-41 Stereo headset WH-800 Bluetooth headset BH-101

BH-201 BH-208 BH-214 BH-600 BH-604 BH-800 BH-801 BH-803 BH-804 BH-900 BH-903

Mini speaker MD-6

Table 2 Car

Enhancement Type

Nokia Universal Holder CR-99 Car kit Nokia 616 Multimedia car kit CK-7W

Table 3 Data

Enhancement Type

Connectivity cable CA-101 Video connectivity cable CA-75U Nokia Mobile TV Receiver SU-33W

Issue 1 COMPANY CONFIDENTIAL Page 1 –9

Enhancement Type

MicroSD card MU-28, 512 MB MicroSD Card

MU-22, 1 GB MicroSD Card MU-37, 2 GB MicroSD Card MU-41, 4 GB MicroSD Card MU-43, 8 GB MicroSD Card MU-44, 16 GB MicroSDHC Card

Table 4 Messaging

Enhancement Type

Wireless keyboard SU-8W

Table 5 Power

RM-484; RM-485; RM-486

General Information

Enhancement Type

Battery 1200mAh Li-ion BL-5K Travel charger AC-10

Technical Specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

Transceiver with BL-5K 1200mAh li-ion battery back

(mm)

103.4 x 51.4 x 16.5 149 84

Weight (g)

Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII

(900), WCDMA II (1900) and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925- 960 MHz WCDMA II (1900): 1930-1990MHz WCDMA I (2100): 2110 - 2170 MHz

Page 1 –10 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 General Information

Parameter Unit

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA II (1900): 1850-1910MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...

251.2mW WCDMA II (1900): -50 ... +24dBm/0.01µW ...

251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA II (1900): 289

WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA II 100/200 kHz) Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

WCDMA VIII (900): 75

WCDMA II (1900): 75

WCDMA I (2100): 75

Issue 1 COMPANY CONFIDENTIAL Page 1 –11

RM-484; RM-485; RM-486

General Information

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA V (850), WCDMA II

(1900) and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA V (850): 869 - 894 MHz WCDMA II (1900): 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA V (850): 824 - 849 MHz WCDMA II (1900): 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA II (1900): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ... 251.2mW

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Page 1 –12 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 General Information

Parameter Unit

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA V (850): 108 WCDMA II (1900): 289

WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA V and II 100/200 kHz) Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

WCDMA V (850): 75

WCDMA II (1900): 75

WCDMA I (2100): 75

Battery endurance

Battery Capacity (mAh) Talk time Stand-by

BL-5K 1200 Up to 4.5 h (WCDMA) &

6.9 h (GSM)

Charging times

AC-10

1h 30 min

Environmental conditions

Environmental

condition

Ambient temperature Notes

Up to 363 h (WCDMA) & 363 h (GSM)

Normal operation Reduced performance Intermittent or no

operation

No operation or storage

Charging allowed

Issue 1 COMPANY CONFIDENTIAL Page 1 –13

-10 oC ... +55 oC 55 oC ... +70 oC

-40 oC ... -15 oC and +70 oC ... +85oC

<-40 oC and >+85 oC

-15 oC ... +55 oC

Specifications fulfilled Operational only for short periods Operation not guaranteed but an

attempt to operate will not damage the phone

No storage. An attempt to operate may cause permanent damage

RM-484; RM-485; RM-486

General Information

Environmental

condition

Long term storage conditions

Humidity and water resistance

Ambient temperature Notes

0 oC ... +85 oC

Relative humidity range is 5 to 95%. Condensed or dripping water may

cause intermittent malfunctions. Protection against dripping water

has to be implemented in (enclosure) mechanics.

Continuous dampness will cause permanent damage to the module.

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Nokia Customer Care

2 — Service Tools and Service

Concepts

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Service Tools and Service Concepts

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RM-484; RM-485; RM-486 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product specific tools........................................................................................................................................2–5

FS-113............................................................................................................................................................2–5

MJ-208 ...........................................................................................................................................................2–5

RJ-230 ............................................................................................................................................................2–6

SA-131 ...........................................................................................................................................................2–6

SA-154 ...........................................................................................................................................................2–6

SS-182............................................................................................................................................................2–6

Cables..................................................................................................................................................................2–6

CA-101 ...........................................................................................................................................................2–7

CA-31D ...........................................................................................................................................................2–7

CA-35S............................................................................................................................................................2–7

CA-56RS..........................................................................................................................................................2–7

PCS-1..............................................................................................................................................................2–8

XCS-1..............................................................................................................................................................2–8

XCS-4..............................................................................................................................................................2–8

Service concepts .....................................................................................................................................................2–9

POS (Point of Sale) flash concept .....................................................................................................................2–9

Flash concept with FPS-10............................................................................................................................. 2–10

CU-4 flash concept with FPS-10..................................................................................................................... 2–11

Flash concept with FPS-10 and SB-6............................................................................................................. 2–12

Flash concept with SS-46 and CA-89DS ........................................................................................................ 2–13

Flash concept with SS-62 and CA-89DS ........................................................................................................ 2–14

Flash concept with FPS-10, SS-62 and SB-6 ................................................................................................. 2–15

Flash concept with FPS-10, SS-62 and SB-7 ................................................................................................. 2–16

Module jig service concept............................................................................................................................ 2–17

Module jig service concept with SB-6........................................................................................................... 2–18

RF testing concept with RF coupler .............................................................................................................. 2–19

Service concept for RF testing and RF/BB tuning........................................................................................ 2–20

List of Figures

Figure 2 POS flash concept ....................................................................................................................................2–9

Figure 3 Basic flash concept with FPS-10.......................................................................................................... 2–10

Figure 4 CU-4 flash concept with FPS-10........................................................................................................... 2–11

Figure 5 Flash concept with FPS-10 and SB-6................................................................................................... 2–12

Figure 6 Flash concept with SS-46 and CA-89DS .............................................................................................. 2–13

Figure 7 Flash concept with SS-62 and CA-89DS .............................................................................................. 2–14

Figure 8 Flash concept with FPS-10, SS-62 and SB-6 ....................................................................................... 2–15

Figure 9 Flash concept with FPS-10, SB-7 and JBT-9........................................................................................ 2–16

Figure 10 Module jig service concept................................................................................................................ 2–17

Figure 11 Module jig service concept with SB-6............................................................................................... 2–18

Figure 12 RF testing concept with RF coupler.................................................................................................. 2–19

Figure 13 Service concept for RF testing and RF/BB tuning............................................................................ 2–20

Issue 1 COMPANY CONFIDENTIAL Page 2 –3

RM-484; RM-485; RM-486

Service Tools and Service Concepts

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Page 2 –4 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-484; RM-485; RM-486. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-113 Flash adapter

•

provides standardised interface towards Control Unit

•

multiplexing between USB and FBUS media, controlled by VUSB

MJ-208 Module jig MJ-208 is meant for component level troubleshooting.

The jig includes RF interface for Bluetooth, WLAN and GPS. In addition, it has the following features:

•

Provides mechanical interface with the engine module

•

Provides galvanic connection to all needed test pads in module

•

Multiplexing between USB and FBUS media, controlled by Vusb

•

Connector for control unit

•

Access for Audio-, MMC, and USB connectors

•

Module jig attenuation values:

Band F Attenuation

GSM850 TX 824-849 0.4dB GSM850 RX 869-894 0.4dB

EGSM900 TX 880-915 0.4dB EGSM900 RX 935-960 0.4dB GSM1800 TX 1710-1785 0.6dB GSM1800 RX 1805-1880 0.6dB GSM1900 TX 1850-1910 0.6dB GSM1900 RX 1930-1990 0.6dB

WCDMA850 TX 824-849 0.4dB

WCDMA850 RX 869-894 0.4dB WCDMA1900 TX 1850-1910 0.6dB WCDMA1900 RX 1930-1990 0.6dB

Issue 1 COMPANY CONFIDENTIAL Page 2 –5

RM-484; RM-485; RM-486

Service Tools and Service Concepts

RJ-230 Soldering jig The jig is used for soldering and as a rework jig for the system module.

It is made of lead-free rework compatible material.

SA-131 RF coupler SA-131 is a generic device for GPS testing. It is used together with

SS-62.

SA-154 RF coupler SA-154 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter.

SS-182 Camera removal tool The camera removal tool SS-182 is used to remove/attach a camera

module from/to the camera socket of the phone PWB.

Cables

Page 2 –6 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

in the FPS-21 sales package.

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-21 flash

prommer to the Point-Of-Sales (POS) flash adapter.

CA-56RS RF cable Small RF cable that is used for RF tuning with product specific module

jig.

Issue 1 COMPANY CONFIDENTIAL Page 2 –7

RM-484; RM-485; RM-486

Service Tools and Service Concepts

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XCS-1 Service cable The XCS-1 service cable is used to connect FLS-4S to the POS flash

adapter for supplying a controlled operating voltage and data connection.

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

Page 2 –8 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

Figure 2 POS flash concept

Type Description

Product specific tools

BL-5K Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 USB connectivity cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –9

Flash concept with FPS-10

RM-484; RM-485; RM-486

Service Tools and Service Concepts

Figure 3 Basic flash concept with FPS-10

Type Description

Product specific devices

FS-113 Flash adapter

Other devices

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

USB cable

Page 2 –10 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

CU-4 flash concept with FPS-10

Figure 4 CU-4 flash concept with FPS-10

Type Description

Product specific devices

FS-113 Flash adapter

Other devices

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable

Standard USB cable USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –11

Flash concept with FPS-10 and SB-6

RM-484; RM-485; RM-486

Service Tools and Service Concepts

Figure 5 Flash concept with FPS-10 and SB-6

Type Description

Product specific tools

FS-113 Flash adapter

Other tools

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter SB-6 Bluetooth test and interface box

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

Page 2 –12 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

Type Description

USB cable

Flash concept with SS-46 and CA-89DS

Figure 6 Flash concept with SS-46 and CA-89DS

Type Description

Product specific tools

FS-113 Flash adapter

Other tools

FLS-5 Flash device SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –13

Flash concept with SS-62 and CA-89DS

RM-484; RM-485; RM-486

Service Tools and Service Concepts

Figure 7 Flash concept with SS-62 and CA-89DS

Type Description

Product specific tools

FS-113 Flash adapter

Other tools

CU-4 Control unit FLS-5 Flash device SS-62 Flash adapter base

PC with Phoenix service software

Cables

CA-89DS Cable PCS-1 Power cable

USB cable

Page 2 –14 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

Flash concept with FPS-10, SS-62 and SB-6

Figure 8 Flash concept with FPS-10, SS-62 and SB-6

Type Description

Product specific tools

FS-113 Flash adapter

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SB-6 Bluetooth test and interface box SX-4 Smart card

PC with Phoenix service software

Cables

XCS-4 Modular cable PCS-1 Power cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –15

Type Description

USB cable

Flash concept with FPS-10, SS-62 and SB-7

RM-484; RM-485; RM-486

Service Tools and Service Concepts

Figure 9 Flash concept with FPS-10, SB-7 and JBT-9

Type Description

Product specific tools

FS-113 Flash adapter

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SB-7 WLAN test box SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

XCS-4 Modular cable PCS-1 Power cable

Page 2 –16 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

Type Description

USB cable

Module jig service concept

Figure 10 Module jig service concept

Type Description

Phone specific devices

MJ-208 Module jig

Other devices

CU-4 Control unit FPS-10 Flash prommer box PK-1 SW security device SX-4 Smart card

PC with VPOS and Phoenix service software Measurement equipment

Cables

PCS-1 DC power cable XCS-4 Modular cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –17

Type Description

CA-56RS RF cable CA-568RS RF tuning cable

USB cable GPIB control cable

Module jig service concept with SB-6

RM-484; RM-485; RM-486

Service Tools and Service Concepts

Figure 11 Module jig service concept with SB-6

Type Description

Product specific tools

MJ-208 Module jig

Other tools

CU-4 Control unit FPS-10 Flash prommer box

Page 2 –18 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

Type Description

SB-6 Bluetooth test and interface box PKD-1 SW security device SX-4 Smart card

Measurement equipment PC with Phoenix service software

Cables

PCS-1 DC power cable XCS-4 Modular cable CA-56RS RF cable CA-56RS RF tuning cable

GPIB control cable USB cable

RF testing concept with RF coupler

Figure 12 RF testing concept with RF coupler

Type Description

Product specific devices

FS-113 Flash adapter

Issue 1 COMPANY CONFIDENTIAL Page 2 –19

Type Description

SA-154 RF coupler

Other devices

CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base

Measurement equipment PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable

RM-484; RM-485; RM-486

Service Tools and Service Concepts

CA-56RS RF cable

GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

Figure 13 Service concept for RF testing and RF/BB tuning

Page 2 –20 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 Service Tools and Service Concepts

Type Description

Product specific devices

MJ-208 Module jig

Other devices

CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card

Measurement equipment Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable CA-56RS RF cable CA-56RS RF tuning cable

GPIB control cable USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –21

RM-484; RM-485; RM-486

Service Tools and Service Concepts

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Page 2 –22 COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

3 — BB Troubleshooting

Issue 1 COMPANY CONFIDENTIAL Page 3 –1

RM-484; RM-485; RM-486

BB Troubleshooting

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Page 3 –2 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Table of Contents

Baseband main troubleshooting..........................................................................................................................3–5

General power checking ........................................................................................................................................3–7

Backup battery troubleshooting...........................................................................................................................3–8

Dead or jammed device troubleshooting......................................................................................................... 3–10

Keyboard troubleshooting ................................................................................................................................. 3–11

Hall sensor troubleshooting............................................................................................................................... 3–13

TV- out troubleshooting ..................................................................................................................................... 3–14

General power checking troubleshooting ........................................................................................................ 3–15

USB troubleshooting ........................................................................................................................................... 3–16

SIM card troubleshooting ................................................................................................................................... 3–17

MicroSD card troubleshooting............................................................................................................................ 3–18

Combo memory troubleshooting ...................................................................................................................... 3–20

Flash programming troubleshooting................................................................................................................ 3–21

USB charging troubleshooting........................................................................................................................... 3–24

Clocking troubleshooting ................................................................................................................................... 3–25

Power key troubleshooting................................................................................................................................ 3–26

User interface troubleshooting.......................................................................................................................... 3–27

Accelerometer troubleshooting......................................................................................................................... 3–28

Magnetometer troubleshooting ........................................................................................................................ 3–30

Display Troubleshooting..................................................................................................................................... 3–33

Display Troubleshooting................................................................................................................................ 3–33

Illumination troubleshooting ....................................................................................................................... 3–35

LED driver troubleshooting ........................................................................................................................... 3–38

I/O expander troubleshooting ...................................................................................................................... 3–39

Audio Troubleshooting....................................................................................................................................... 3–39

Audio troubleshooting test instructions...................................................................................................... 3–39

External earpiece troubleshooting............................................................................................................... 3–43

DAC33 troubleshooting.................................................................................................................................. 3–44

External microphone troubleshooting ........................................................................................................ 3–45

Internal earpiece troubleshooting .............................................................................................................. 3–46

Internal handsfree speaker troubleshooting ............................................................................................. 3–47

Internal microphone troubleshooting ........................................................................................................ 3–48

Vibra troubleshooting.................................................................................................................................... 3–49

ALS Technical Description and Troubleshooting.............................................................................................. 3–50

Ambient Light Sensor..................................................................................................................................... 3–50

ALS troubleshooting....................................................................................................................................... 3–50

Re-tuning ALS.................................................................................................................................................. 3–51

Bluetooth and FM Radio Troubleshooting........................................................................................................ 3–52

Introduction to Bluetooth/FM radio troubleshooting................................................................................ 3–52

Bluetooth BER test.......................................................................................................................................... 3–55

Bluetooth and FM radio self tests in Phoenix.............................................................................................. 3–55

Bluetooth troubleshooting ........................................................................................................................... 3–57

FM radio troubleshooting.............................................................................................................................. 3–57

FM radio testing.............................................................................................................................................. 3–59

GPS Troubleshooting........................................................................................................................................... 3–59

GPS layout and basic test points................................................................................................................... 3–59

GPS Settings for Phoenix ............................................................................................................................... 3–60

GPS control................................................................................................................................................. 3–60

Quick Test window.................................................................................................................................... 3–61

GPS failure troubleshooting.......................................................................................................................... 3–63

Issue 1 COMPANY CONFIDENTIAL Page 3 –3

RM-484; RM-485; RM-486

BB Troubleshooting

WLAN Troubleshooting....................................................................................................................................... 3–63

WLAN functional description......................................................................................................................... 3–63

WLAN settings for Phoenix............................................................................................................................ 3–64

WLAN functional tests.................................................................................................................................... 3–66

WLAN auto tuning.......................................................................................................................................... 3–68

List of Figures

Figure 14 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is

connected .................................................................................................................................................. 3–41

Figure 15 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker

is connected (measured at speaker pads), no filter is used ................................................................. 3–41

Figure 16 Single-ended output waveform of the Ext_in_Ext_out loop........................................................... 3–42

Figure 17 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop.................. 3–42

Figure 18 Ambient Light Sensor ........................................................................................................................ 3–50

Figure 19 Bluetooth/WLAN antenna ................................................................................................................. 3–53

Figure 20 BT/FM component layout .................................................................................................................. 3–55

Figure 21 Bluetooth and FM radio self tests in Phoenix.................................................................................. 3–56

Figure 22 GPS layout and basic test points....................................................................................................... 3–60

Figure 23 GPS Control dialogue box .................................................................................................................. 3–61

Figure 24 GPS Quick Test window ..................................................................................................................... 3–62

Figure 25 WLAN circuitry .................................................................................................................................... 3–64

Figure 26 WLAN auto tune settings................................................................................................................... 3–69

Figure 27 WLAN auto tune results..................................................................................................................... 3–70

Page 3 –4 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Baseband main troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –5

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –6 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

General power checking

Check the following voltages:

Signal

name

VIO_V AVILMA ON ON 1.82 Not used VBACK AVILMA ON ON 2.5 RTC circuitry VSIM1 AVILMA ON ON 1.8/3.0 Sim card VSIM2 AVILMA ON ON 3.0 Digital microphone VAUX AVILMA OFF OFF 2.78 Accelerometer, Hall

VANA AVILMA ON ON 2.5 Vilma internal VR1 AVILMA OFF ON 2.5 VCTXO VRFC AVILMA ON OFF 1.8 RAPIDO converter VRCP1 AVILMA OFF OFF 4.75 RFmodule RF active VIO LM3677 ON ON 1.8 Rapido , Betty I/O VDRAM LM3677 ON ON 1.8 M3 Memory VCORE TPS62350 ON ON 1.2 Rapido core VDAC LP3985 3.0 DAC33 On when

Regulator Sleep Idle Nominal

voltage

Main user Notes

switches, 2nd camera

used VCAM_1V8 LM3677 OFF OFF 1.8 Julie, LP5952 VCAM_1V3 OFF OFF 1.3 Julie,core VCAM_2V8 OFF OFF 2.8 Main camera VSD LP3930 OFF OFF 2.9 SD card On when

used V_ELVDD TPS65136 OFF OFF 4.6 Falcon OLED Display V_ELVSS TPS65136 OFF OFF -4.9 Falcon OLED Display VCORE_WD LP5952 OFF OFF 1.5 White Dwarf Core VBAT 3.6 VCORE BETTY OFF OFF 1.2 Not used VDRAM_V AVILMA ON 1.82 Not used VLED BETTY 6-18 Not used

Issue 1 COMPANY CONFIDENTIAL Page 3 –7

RM-484; RM-485; RM-486

BB Troubleshooting

Backup battery troubleshooting

Verify that the backup battery G2200 is empty (U<1V). Switch the phone on. Measure voltage of the battery when the main battery is connected to the phone and the phone is switched on. Wait a few minutes and monitor that the backup battery voltage rises. Switch off the phone, disconnect the main battery and monitor that the voltage of the backup battery decreases. Normal behaviour of the voltage is described in the figures below:

Page 3 –8 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

If the voltage rises and falls quickly, check the back-up battery G2200 contacts for loose soldering or shortcircuit, and repair or change G2200 if necessary. If the voltage stays ~0V, check resistance VBACK against GND. If there is no shortcircuit, AVILMA N2200 is faulty. Replace N2200.

Issue 1 COMPANY CONFIDENTIAL Page 3 –9

Dead or jammed device troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –10 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Keyboard troubleshooting

Context

There are two possible failure modes in the keyboard module: 1 One or more keys are stuck, so that the key(s) does not react when you press a keydome. This kind of

failure is caused by mechanical reasons (dirt, corrosion).

2 Malfunction of several keys at the same time; this happens when one or more rows or columns are failing

(shortcut or open connection). For a more detailed description of the keyboard and keymatrix, see section Keyboard.

If the failure mode is not clear, start with the Keyboard Test in

Phoenix

Issue 1 COMPANY CONFIDENTIAL Page 3 –11

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –12 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Hall sensor troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –13

TV- out troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –14 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

General power checking troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –15

USB troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –16 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

SIM card troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –17

MicroSD card troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –18 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Issue 1 COMPANY CONFIDENTIAL Page 3 –19

Combo memory troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –20 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Flash programming troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –21

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –22 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Issue 1 COMPANY CONFIDENTIAL Page 3 –23

USB charging troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –24 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Clocking troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –25

Power key troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –26 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

User interface troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –27

Accelerometer troubleshooting

Accelerometer general troubleshooting

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –28 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Accelerometer self test troubleshooting

Issue 1 COMPANY CONFIDENTIAL Page 3 –29

Self test limits

•

Values in LSB

•

4605957 (ST, LIS3LV02DQ)

•

2.5V

•

x=(min 180, max 320)

•

y=(min 180, max 320)

•

z=(min 80, max 250)

•

2.8V, not evaluated

•

4605983 (ADI, AD22340)

•

2.5V not evaluated

•

2.8V

•

x=(min 15, max 30)

•

y=(min 15, max 30)

•

z=(min 3, max 15)

•

4605987 (ST, LIS302DL)

•

2.5V not evaluated

•

2.8V

•

x=(min 3, max 16), unsigned

•

y=(min 3, max 16), unsigned

•

z=(min 3, max 16), unsigned

RM-484; RM-485; RM-486

BB Troubleshooting

Magnetometer troubleshooting

Equipment

•

Non-magnetic, horizontal table

•

nearest ferromagnetic part, distance more than 50 cm

•

Traditional needle type compass for reference

•

Rotating platform (sheet of wood or plastic)

•

PC with Phoenix

Preparation of phone

•

Set the rotating platform to the table

•

Set the phone and reference compass to the rotating platform

•

Connect the phone to the PC and start Phoenix

Tests

•

General troubleshooting test

•

Self-test (ST)

•

Azimuth check test

Page 3 –30 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Magnetometer general troubleshooting

Issue 1 COMPANY CONFIDENTIAL Page 3 –31

Magnetometer self test troubleshooting

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –32 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Possible root cause candidates

•

Component sensor part is broken -> Change

•

Engine power supply level is not as specified -> Check Vdd

•

Too fast channel reads -> Try slower reading data rate

•

Motion during Self test session -> Stay and measure again

•

Saturating external magnetic field near the sensor

Azimuth check

•

Search magnetically quiet place for the test table

•

No disturbing elements near the table, such as motors, coils, electric currents or similar

•

Calibrate the phone as described in the user manual

•

The indicator must be GREEN

•

Rotate the platform manually one round on the horizontal table with steps of approximately 15° degrees

•

The reference angle direction value from the reference compass = REF(angle)

•

Read the phone value = ACT(angle)

•

Calculate for every step (24 steps)

•

Result(angle) = REF(angle) - ACT(angle)

•

The result is the real angle difference of angles in a 360° degrees continuous round

•

Criteria:

•

If the Result(angle) value < 15° degrees GO, otherwise NOGO

Display Troubleshooting

Display blank

There is no image on the display. Display looks the same as if the phone is off even when the phone is on.

Issue 1 COMPANY CONFIDENTIAL Page 3 –33

RM-484; RM-485; RM-486

BB Troubleshooting

Image on display not correct

Image on the display can be corrupted or part of the image can be missing. If part of image is missing change the UI module. If the image is otherwise corrupted, follow the path below.

Page 3 –34 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Illumination troubleshooting

Troubleshooting flow

S60 keyboard backlights are controlled by the Ambient Light Sensor. They are supposed to be illuminated only in dark ambient light. At first, cover the ALS and check if they are OK. If they are not, go to the troubleshooting diagram below.

Issue 1 COMPANY CONFIDENTIAL Page 3 –35

RM-484; RM-485; RM-486

BB Troubleshooting

Troubleshooting flow

Page 3 –36 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Troubleshooting flow

ITU keyboard backlights are controlled by the Ambient Light Sensor. They are supposed to be illuminated only in dark ambient light. At first, cover the ALS and check if they are OK. If they are not, go to the troubleshooting diagram below.

Issue 1 COMPANY CONFIDENTIAL Page 3 –37

LED driver troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –38 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

I/O expander troubleshooting

Troubleshooting flow

Audio Troubleshooting

Audio troubleshooting test instructions

Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe.

When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for

measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2 kHz.

The input signal for each loop test can be either single-ended or differential. Exception to this is a digital microphone, which needs input signal from an external sound source (laptop speaker) to playback eg. 1kHz sine wave from 5cm distance

Issue 1 COMPANY CONFIDENTIAL Page 3 –39

RM-484; RM-485; RM-486

BB Troubleshooting

Required equipment

The following equipment is needed for the tests:

•

Oscilloscope

•

Function generator (sine waveform)

•

Current probe (Internal handsfree DPMA output measurement)

•

Phoenix service software

•

Battery voltage 3.7V

•

Sound source (laptop speaker or B&K type 4231 calibrator)

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

•

External microphone to Internal earpiece

•

External microphone to Internal handsfree speaker

•

Internal microphone to External earpiece

Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.

Loop test Input

terminal

External Mic to External Earpiece

External Mic to Internal Earpiece

External Mic to Internal handsfre e

HS_MIC & GND

Output

terminal

HS_EAR_L & GND

HS_EAR_R & GND

EarP & -10 1000 310 1.2 NA GND EarN &

GND J2103 &

J2104 J2101 &

J2102

Path gain

[dB]

(fixed)

-8.6 1000 367 1.2 NA

-6 1000

Input

voltage

[mVp-p]

Outout

voltage

[mVp-p]

Output DC

level [V]

Output

current

[mA]

Page 3 –40 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Loop test Input

terminal

Digital Mic to External Earpiece

Acoustica l input, 1KHz sine wave

Measurement data

Earpiece signal

Output

terminal

HS_EAR_L & GND

Path gain

[dB]

(fixed)

Input

voltage

[mVp-p]

Outout

voltage

[mVp-p]

Output DC

level [V]

NA 94 dB SPL 100 NA

Output

current

[mA]

Figure 14 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected

Integrated handsfree signal

Figure 15 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected

(measured at speaker pads), no filter is used

External output from AV

Issue 1 COMPANY CONFIDENTIAL Page 3 –41

Figure 16 Single-ended output waveform of the Ext_in_Ext_out loop

External output from AV (acoustic input)

RM-484; RM-485; RM-486

BB Troubleshooting

Figure 17 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop

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RM-484; RM-485; RM-486 BB Troubleshooting

External earpiece troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –43

DAC33 troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

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RM-484; RM-485; RM-486 BB Troubleshooting

External microphone troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –45

Internal earpiece troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

Page 3 –46 COMPANY CONFIDENTIAL Issue 1

RM-484; RM-485; RM-486 BB Troubleshooting

Internal handsfree speaker troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –47

Internal microphone troubleshooting

Troubleshooting flow

RM-484; RM-485; RM-486

BB Troubleshooting

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RM-484; RM-485; RM-486 BB Troubleshooting

Vibra troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –49

RM-484; RM-485; RM-486

BB Troubleshooting

ALS Technical Description and Troubleshooting

Ambient Light Sensor

Figure 18 Ambient Light Sensor

Ambient Light Sensor consists of the following components:

•

Light guide

•

Ambient Light Sensor (ALS) ALS is a digital I2C interface component, having two channels with different spectral sensitivities. When

combined, the component responds to illuminance similar as human eye.

•

Vdd Filtering capacitor C6504 Ambient Light Sensor information is used to control keypad and display brightness of the phone. Keyboard backlight is turned OFF, when it’s not needed. Display brightness is dimmed, when environment

lighting is dark. Ambient Light Sensor is calibrated in production and can be re-tuned in service points though not

recommended unless calibration coefficient are lost for some reason

ALS troubleshooting

Context

Functionality check:

Steps

1. Connect phone to Phoenix and set the phone (e.g. on the table) so that the amount of ambient light seen

by ALS is as stable as possible.

2. Start Phoenix

3. Choose File -> Scan product

4. Choose Testing -> Display Test

5. Open the Lights tab, check Ambient Light Sensor check box, click Read, cover the sensor and click Read

again. When covered, Luminance reading should be less than after clicking Read without covering the sensor.

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RM-484; RM-485; RM-486 BB Troubleshooting

6. If component doesn’t give any reading or reading doesn’t change when sensor is/is not covered, replace the part.

Note: After replacing the ALS. If calibration values of the new sensor are lost or for some other

reason, ALS re-tuning is required (see instructions later in this document). When doing the ALS calibration procedure, it is required to have a reference phone, which includes

calibrated ALS. ALS re-tuning instructions show why the reference phone is needed.

Re-tuning ALS

Steps

1. Connect reference phone to Phoenix and set the phone (e.g. on the table) so that the amount of ambient

light seen by ALS is as stable as possible.

2. Start Phoenix.

3. Choose File→Scan Product.

Issue 1 COMPANY CONFIDENTIAL Page 3 –51

RM-484; RM-485; RM-486

BB Troubleshooting

4. Choose Tuning -> Ambient Light Sensor Calibration. You should see the following window:

5. Read AD-count values for Channel 0 and Channel 1 by click Read button and write them down.

6. Repeat 1-5 for the phone to be calibrated and make sure the phone to be calibrated is located in the same place as reference phone was when luminance reading was taken.

7. Calculate co-efficient from reference phone and phone to be calibrated AD-count values by division: Coefficient = AD-count(reference phone) / AD-count(phone to be calibrated), write down the calculated coefficient values.

8. -> Iterate by changing Channel 0 and Channel 1 (reference level) values (remove cross from ‘Use default values only’). After writing some value to Channel 0 and Channel 1 (reference value), calibrate button must be pressed. Stop iterating when Co-efficient is equal to Co-efficient calculated in step 7. Note that decimal numbers should be used in the iteration in order to achieve enough precision (e.g. 200.2455)

9. After having same Co-efficient value in “Co-efficient” textbox as the calculated value, make sure that ambient light values (read using Testing → Display Test → “Luminance” textbox) are almost the same in reference phone and calibrated phone. Remember that illuminance readings for reference and calibrated phones must be done in the same ambient light conditions. If illuminance values differs a lot (difference max. +- 10%), repeat whole ALS re-tuning procedure.

10. To end the calibration, click Close.

Bluetooth and FM Radio Troubleshooting

Introduction to Bluetooth/FM radio troubleshooting

Bluetooth/WLAN antenna

The BT RF signal is routed from BTFMRDS2.3M through the WLAN module to the shared WLAN/BT antenna in the phone's C-cover.

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RM-484; RM-485; RM-486 BB Troubleshooting

Figure 19 Bluetooth/WLAN antenna

Introduction to Bluetooth/FM radio troubleshooting

The Bluetooth and FM radio are combined in the same ASIC, so both features are checked when troubleshooting.

The following problems can occur with the Bluetooth and FM radio hardware:

Symptom Problem Repair solution

Unable to switch on Bluetooth on phone user interface

Able to send data file to another Bluetooth device, but unable to hear audio through functional Bluetooth headset

Able to switch on Bluetooth on phone user interface, but unable to detect other Bluetooth devices

Able to turn on FM radio and Bluetooth on phone user interface, but unable to detect local FM radio stations with Nokia headset inserted

Open circuit solder joints or component failure of BTH/FM ASIC/module BB ASICs or SMD components.

Open circuit solder joints or component failure of BTH/FM ASIC/module BB ASICs.

Open circuit solder joints or Pogo Pins not making contact with c-cover

Open circuit solder joints or detached component in FM antenna circuit

Replacement of Bluetooth/ FM ASIC/module

Repair or replace c-cover

Repair of FM antenna connection or FM circuit component

Issue 1 COMPANY CONFIDENTIAL Page 3 –53

RM-484; RM-485; RM-486

BB Troubleshooting

Symptom Problem Repair solution

Able to perform scans to detect local FM radio stations with functional Nokia headset inserted, but unable to hear FM audio through headset

Users may experience the following problems resulting in functional phones being returned to the repair centre:

Symptom Problem Repair solution

Bluetooth feature does not operate as desired with another Bluetooth device

Poor FM radio reception (unable to detect many radio stations)

Open circuit solder joints or detached component in FM audio path between Bluetooth/ FM ASIC and headset

Bluetooth Profile implemented in Bluetooth accessory not supported in Nokia phone

Nokia headset not being used Use Nokia headset

Repair of FM audio circuit

Use Bluetooth accessory with Bluetooth profiles supported by phone

Test coverage

The tests listed in the table below should be performed to verify whether the Bluetooth and FM receiver and transmitter are functional. The use of Self Tests are described in section

BT and FM Self Tests in Phoenix

Test Test Coverage Repair solution

Blueooth Self Test: ST_LPRF_IF_TEST Bluetooth-FM ASIC UART interface

(controls Bluetooth and FM receiver and transmitter)

Bluetooth Self Test: ST_BT_WAKEUP_TEST

Bluetooth Self Test: ST_LPRF_AUDIO_LINES_TEST

Bluetooth Functional Test: BER test with BT-Box or functional test with other Bluetooth device

FM Radio Self Test: ST_RADIO_TEST FM Radio I2C interface Replacement of Bluetooth/FM

FM Radio Functional Test: Perform scan for local radio stations and check station list displayed on phone

FM Radio Functional Test: Listen to local radio station

Bluetooth ASIC interrupt control interface

Bluetooth ASIC PCM interface Replacement of Bluetooth/FM

Bluetooth antenna circuit Repair of Bluetooth antenna

FM receiver antenna circuit Repair of FM antenna circuit

FM receiver audio circuit Repair of FM receiver audio

Replacement of Bluetooth/FM ASIC (or repair of phone BB)

ASIC (or repair of phone BB)

circuit (including RF filter or WLAN switch if fitted)

ASIC (or repair of phone BB)

(between BTHFM ASIC and headset connector)

circuit (between BTHFM ASIC and headset connector)

The self tests run from Phoenix software are used for fault diagnosis. If Phoenix software is not available the functional tests with phone accessories are sufficient to verify the

functionality Bluetooth and FM radio receiver and transmitter.

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Nokia N86 Service Manual level 3-4

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

ESD protection

Care and maintenance

Company policy

Battery information

Nokia N86 8MP; L3&4 Service Manual Structure

Product selection

Product features and sales package

Mobile enhancements

Technical Specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/II/I phones

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V/II/I phones

Battery endurance

Environmental conditions

Service tools

Product specific tools

FS-113 Flash adapter

MJ-208 Module jig MJ-208 is meant for component level troubleshooting.

RJ-230 Soldering jig The jig is used for soldering and as a rework jig for the system module.

SA-131 RF coupler SA-131 is a generic device for GPS testing. It is used together with

SA-154 RF coupler SA-154 is an RF coupler for WCDMA and GSM RF testing. It is used

SS-182 Camera removal tool The camera removal tool SS-182 is used to remove/attach a camera

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-21 flash

CA-56RS RF cable Small RF cable that is used for RF tuning with product specific module

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XCS-1 Service cable The XCS-1 service cable is used to connect FLS-4S to the POS flash

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

Service concepts

POS (Point of Sale) flash concept

Flash concept with FPS-10

CU-4 flash concept with FPS-10

Flash concept with FPS-10 and SB-6

Flash concept with SS-46 and CA-89DS

Flash concept with SS-62 and CA-89DS

Flash concept with FPS-10, SS-62 and SB-6

Flash concept with FPS-10, SS-62 and SB-7

Module jig service concept

Module jig service concept with SB-6

RF testing concept with RF coupler

Service concept for RF testing and RF/BB tuning

Baseband main troubleshooting

General power checking

Backup battery troubleshooting

Dead or jammed device troubleshooting

Keyboard troubleshooting

Hall sensor troubleshooting

TV- out troubleshooting

General power checking troubleshooting

USB troubleshooting

SIM card troubleshooting

MicroSD card troubleshooting

Combo memory troubleshooting

Flash programming troubleshooting

USB charging troubleshooting

Clocking troubleshooting

Power key troubleshooting

User interface troubleshooting

Accelerometer troubleshooting

Magnetometer troubleshooting

Display Troubleshooting

Display Troubleshooting

Illumination troubleshooting

LED driver troubleshooting

I/O expander troubleshooting

Audio Troubleshooting

Audio troubleshooting test instructions

External earpiece troubleshooting

DAC33 troubleshooting

External microphone troubleshooting

Internal earpiece troubleshooting