Nokia N80 Service Manual level 1-2

CMO Operations & Logistics WW Competence Transfer Multimedia Creation & Support

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CONFIDENTIAL

1

SERVICE MANUAL

Level 1&2

nokia

n80

RM-91/RM-92

Transceiver characteristics:

Dual-Mode-Mobile Phone for UMTS, GSM/EDGE networks

Quadband phone for GSM 850/900/1800/1900MHz

RM-91:

WCDMA 1900 (Band II)

RM-92: WCDMA 2100 (Band I)

Camera: Integrated 3 megapixel camera sensor

Display: Active matrix color display with 262.144 colors,

resolution 352 x 416 pixel

Integrated VGA camera on front

High-quality video capture

WLAN connectivity

Bluetooth

Infrared

Stereo FM radio

Vibra Motor

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Service Manual N80 RM-91/RM-92

Transceiver with BL-5B 820mAh Li-Ion battery pack

Talk time Standby Note

up to 3h up to 8 days

Environmental characteristics:

Lead-free soldered

Depends on network

parameters

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TABLE OF CONTENTS

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

INTRODUCTION 3

GENERAL REPAIR INFORMATION 4

PATHFINDER FOR WORKSHOP STAFF 5

EXPLODED VIEW AND COMPONENT DISPOSAL 6

SPARE PARTS OVERVIEW 7

SPARE PARTS LIST 8

SERVICE TOOLS 9

SW-UPDATE 11

DISASSEMBLY INSTRUCTION 12

LEGEND FOR QUICK TROUBLE SHOOTER 20

QUICK TROUBLE SHOOTER PART 1 21

QUICK TROUBLE SHOOTER PART 2 22

QUICK TROUBLE SHOOTER PART 3 23

Page

14.

15.

16.

17.

QUICK TROUBLE SHOOTER PART 4 24

CAMERA GONOGO TEST 25

BLUETOOTH & INFRARED TEST 26

BATTERY TEST 27

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 02.3.2006 Initial draft

Approved 1.0 27.3.2006 Approval

Service Manual N80 RM-91/RM-92

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INTRODUCTION1.

The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to service NOKIA products. This Service Manual must be used only by authorized NOKIA service suppliers. The content of it is confidential. Please note that NOKIA also provides other guidance documents (e.g. Service Bulletins) for service suppliers. Follow these regularly and comply with the given instructions.

While every effort has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify NOKIA using the address below: mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so always watch out for the newest version.

Warnings and Cautions

Please refer to the phone’s user’s guide for instructions relating to operation, care, and maintenance, which include important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND

1. ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE CELLULAR TELEPHONE MUST NOT BE OPERATED IN

2. AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE

3. FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules, screws, and insulators are correctly re–fitted after servicing and alignment.

5. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore, every Service Supplier must observe the precautions, mentioned in the appropriate “Service Partner Requirements”, available on NOKIA Online. Also see ESD Protection Requirements in this Service Manual.

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GENERAL REPAIR INFORMATION2.

This section provides useful repair information how to carry out repairs:

Make sure your testing equipment is functioning properly before beginning repair work.

•

To familiarize yourself with the NOKIA product read the tutorials or user’s guide on www.nokia.com -->Support-->

• Phones, by selecting the Phone Model. Before starting repairs you must observe ESD precautions such as being in your ESD Protected Area and connecting

• your wristband. Use gloves to avoid corrosion and fingerprints.

• Cover windows and displays with a protective film to avoid dust and scratches.

• Use a lint-free cloth (e.g. Micro-Fibre cloth) to clean the LCD.

• When cleaning the pads use a soft cloth/ESD brush and Isopropanol. Do not use a glass fiber pencil: this scratches the

• surface and will corrosion. Non-faulty mechanical parts (except shielding lids and bent parts or soldered components), may be reused if they are

• not soldered. When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency leakage

• can affect the device. Always use original NOKIA spare parts.

• Check the soldering joints of the parts concerned with regard to the fault symptom (e.g. soldered connectors or

• switches) and resolder them if necessary (Level 2 only). Remove excess soldering flux after repair.

• Observe the torque requirements when assembling the unit.

• Preferably use your own equipment for testing. E.g. if the customer complains about charger function, please test the

• phone with your own charger to determine if the malfunction is being caused by phone or charger causes the malfunction. A SIM card is needed for all GoNoGo tests.

• When doing the fault log entries, always note the Item code of the part that caused the malfunction. Also, fill in the

• appropriate part code from the assembly if needed. Please be aware that some malfunctions may be software related and solved by an update.

•

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There are several documents available on NOL which must be followed:

•

• First, pay attention to the latest content pages of Service Bulletins, which are always available for each folder on NOKIA

• Online. Make sure your documentation is up to date.

• The service level indicator at the bottom of each document displays the appropriate target group.

•

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins etc…

Use General SB-217 as a reference or overview.

Please also check NOKIA Online (NOL) for latest news and files on a regular basis.

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PATHFINDER FOR WORKSHOP STAFF3.

In addition to the information in this Service Manual, there are other instructions and data, which must be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia content, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest files in Support Library”). New information must be processed and implemented as soon as possible. When logged into NOL you can also find needed information in different folders like:

Support Library Phones

Service Manuals Service Bulletins Software Repair Information

Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online

Former NOKIA CarePoint content, such as

Online Troubleshooting

• Product Information

• Videos – Disassembly/Assembly

•

can be found on

NOKIA Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support on repair and testing.

Overview & Guides

Basic information about the phone,

features, and technologies

To reduce the server traffic we recommend downloading the newest version of large files like videos, Phoenix packages, or Service Manuals only once to distribute it internally for further use.

Service Manual N80 RM-91/RM-92

Disassembly & Assembly

Instructions on disassembling and as-

sembling the phone

Troubleshooting

Step-by-step instructions on locating

and repairing the most common prob-

lems with the phone

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EXPLODED VIEW AND COMPONENT DISPOSAL4.

Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

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SPARE PARTS OVERVIEW5.

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SPARE PARTS LIST6.

Please replace this page (placeholder) with the latest corresponding Service Bulletins (spare parts, SWAP units and service tools) from NOL!

This will ensure that you are using up-to-date order codes only.

Therefore, Service Bulletins on NOL have to be checked on daily basis.

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SERVICE TOOLS7.

FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use.

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ACF-8 Universal Power Supply is used to power FLS-4S.

Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.

Internal Battery BL-5B Li-Ion 820 mAh battery provides power in a lightweight package.

Headset HS-23 Small and lightweight stereo headset with handsfree functionality, volume control, push to talk support and comfortable earpieces for listening to the FM radio or MP3 player in compatible phones.

Service Manual N80 RM-91/RM-92

SS-45 Camera removal tool for the 3 megapixel camera.

SS-51 Camera removal tool for the VGA camera.

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RJ-75

Soldering Jig

SS-93

Opening Tool

Lead-free Solder Wire

Mandatory for lead-free products (Level 2 only).

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0772040 NMP Standard Toolkit

NOKIA opening tool SRT-6 NOKIA No. 0770431

• Tonichi torque driver NOKIA No. 6901525

•

Hoya micro Fibre cloth MX304

• Dastex gloves S, M, XL

• Artilux goggles AH166

• Wera bit T5 867/4TX 5x50

•

Wera 867/4 6IP; 50mm (Torx 6 PLUS®)

• Wera bit T6 867/4TX 6x50

• Wera 867/1 5IP; 25mm (Torx 5 PLUS®)

• Wera bit T6 PLUS® 867/4TX 6IP

•

Facom side cutter 416E

•

Facom T5 driver SP.14032

• Facom T6 driver SP.14033

• Facom slot screwdriver AEF. 2x35.E

•

Wetec tweezers 7abb SA-ESD

•

Wetec tweezers 22 SA-ESD

• Wetec tweezers 13 SA-SMD ESD

• Wetec tweezers PSF SA-ESD

• Wetec ESD brush E1211

•

Kaiser Fototechnik airbrush 6315

•

Wetec dental tool DEM83266/0

•

RS Components Scissors 323-5732

•

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SW-UPDATE8.

Flash Concept – (Point of Sales)

To use the FLS-4S Flash Dongle you should follow the user’s guide inside the sales package. Always check for the latest version of flash software, which is available on NOKIA Online.

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DISASSEMBLY INSTRUCTION9.

CAMERA REMOVAL TOOLS

SS-51 SS-45

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DENTAL TOOL

SLOTTED SCREWDRIVER

TORQUE DRIVER

1. Needed tools.

3. Also protect the camera window with a film. 4. Open the C-COVER.

TORX PLUS®

SIZE 6 BIT

SRT-6

DC-PLUG

TORX PLUS® SIZE 6 SCREWDRIVER

METAL TWEEZERS

SS-93

2. Protect the window with a film.

5. Unscrew the Torx Plus® size 6 SCREWS in the order shown. For

assembly use the reverse order with a torque setting of 14Ncm.

7. Unlock the four snaps with the SRT-6 in the shown direction. 8. Remove the A-COVER.

Service Manual N80 RM-91/RM-92

6. Place the SRT-6 between the A-COVER and the UI FRAME ASSY and unlock the first snap. Then follow the order shown in the picture 7.

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9. Remove the KEYMAT S60 and protect the inner side of the ACOVER with a film.

11. Unscrew the Torx Plus® size 6 SCREWS in the order shown. For

assembly use the reverse order with a torque setting of 14Ncm.

10. Protect the LCD ASSY with a film.

12. Remove the UI-KEYMAT PWB S60 ASSY.

13. Hold the FLEXI CONNECTOR pressed while opening the LCD K2 connector. Note! Do not over stress the FLEXI when disconnecting.

15. Place the SS-93 between the LCD K2 and the UI FRAME ASSY and release the snaps on both sides.

Service Manual N80 RM-91/RM-92

14. Unlock the LCD K2 from the UI FRAME ASSY with the SS-93.

16. Now remove the LCD K2.

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17. Unscrew the Torx Plus® size 6 SCREWS. For assembly: tighten

the screws with a torque setting of 14Ncm.

19. Push out the EARPIECE.

18. Remove the UI SUPPORT. NOTE! When assembling the UI

SUPPORT it is important to place it under the marked edge.

20. Unlock and remove the VGA CAMERA with the SS-51. Note the guide pin when re-assembling the CAMERA.

21. Lift up the 1MJ UI PWB ASSY with the SRT-6 carefully. Do not damage the two snaps on both sides of the FLEX I/CONN MODULE.

23. Take special care when opening the FLEX I connector. 24. Place the SRT-6 exactly as shown and slide it gently along the

Service Manual N80 RM-91/RM-92

22. Gently, lift a bit the UI PWB.

edge of the connector.

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25. Lift the other side of the connector as shown. Avoid bending the spring contacts of the BOARD TO BOARD CONNECTOR.

27. Open the UI FRAME ASSY a bit as shown. Do not separate the

parts yet.

26. Now, remove the UI PWB ASSY.

28. First start to unlock the first snap and then follow the shown order in picture 29.

29. To unlock the KEYMAT BEZEL use the SRT-6 to open the 5 snaps in the shown order and at the correct place.

31. Open snap 3. 32. Open snap 4.

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30. To open the snaps 2-5 only stick in the SRT-6 between ITU KEYMAT and KEYMAT BEZEL in the shown angle.

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33. Open snap 5. 34. Remove the KEYMAT BEZEL.

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35. Remove the ITU KEYMAT. 36. Unscrew the Torx Plus® size 6 SCREWS in the order shown. For

37. Close the SLIDE ASSY. 38. Remove the UI FRAME SPARE include the ENGINE SHIELD ASSY.

assembly use the reverse order with a torque setting of 23Ncm.

Always use new SCREWS when re-assembling the unit.

For assembly only!

39. Do not pull the SLIDE ASSY apart, unless replacement is

necessary.

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40. Mind the correct assembling when connecting the FLEX I/CONN

MODULE to the ENGINE MODULE.

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41. Open the FLEX I connector carefully.

For assembly only!

43. Note! For assembling ensure the correct position of the CAMERA

MACRO KEY in the B-COVER ASSY and ...

For assembly only!

42. Lift up the ENGINE MODULE a bit, and remove it.

For assembly only!

44. ... the camera macro lever of the 3MP CAMERA on the ENGINE

MODULE.

45. Note! After placing the ENGINE MODULE into the B-COVER ASSY

check the window inside the battery housing if the CAMERA MACRO KEY and camera macro lever correct fit together.

47. Use the DC-Plug to remove the DC-JACK. 48. Use the dental tool to remove the MICROPHONE.

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46. Remove the VIBRA.

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49. Use a torx driver as a fulcrum when removing the C-COVER CATCH SPRING.

51. Push out the CAMERA KEY. Mind the correct assembling of the CAMERA KEY (small picture).

50. The C-COVER CATCH drops out easily.

52. Unlock the snap of the BATTERY BASE ASSY.

53. Gently, remove the BATTERY BASE ASSY. 54. Remove the BLUETOOTH ANTENNA ASSY.

55. Remove the SD CARD DOOR. 56. Lift up the IHF SPEAKER a bit, and remove it. Note the guide pin

Service Manual N80 RM-91/RM-92

when re-assembling the IHF SPEAKER.

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57. Note the two snaps on both sides of the B-COVER ASSY. The ANTENNA ASSY is attached to the B-COVER very tight.

59. ... ANTENNA ASSY on the left side and unlock the right snap with

the SRT-6. After the snap is unlocked ...

58. First unlock the left snap with the SRT-6 (position 1) and hold it while levering up the ANTENNA ASSY with the SS-93 (position 2). Now fix with your thumb the lifted...

60. ... lift the right side of the ANTENNA ASSY. You still need

moderate force to remove it from the B-COVER ASSY. Ensure not do damage the ANTENNA ASSY.

61. Push out the FLASH LED.

63. Continue on the other side of the CAMERA housing. 64. Gently, remove the CAMERA.

Service Manual N80 RM-91/RM-92

62. Unlock the snaps of the CAMERA by using the SS-45.

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LEGEND FOR QUICK TROUBLE SHOOTER10.

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QUICK TROUBLE SHOOTER PART 111.

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QUICK TROUBLE SHOOTER PART 212.

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QUICK TROUBLE SHOOTER PART 313.

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QUICK TROUBLE SHOOTER PART 414.

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CAMERA GONOGO TEST15.

Before starting the GoNoGo test, check that camera window is clean. If not, clean the window with cloth.

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Main Camera

Main Camera Test

• Press the red receiver button to reach the Home Menu

• Press the Camera Button to open thr camera modus

• Select “Use main camera”

•Press the Camera Button to take a photo

This Image will be saved to Gallery into the Photos folder automatically.

Test was successful, if the Image appears on your Display. The camera is ok.

• Select Options

• Select Delete

• Select Yes

VGA Camera Test

Press the red receiver button to reach the Home Menu

• Press the Camera Button to open thr camera modus

• Select “Use secondary camera”

VGA Camera

•Press the Button to take a photo

This Image will be saved to Gallery into the Photos folder automatically.

Test was successful, if the Image appears on your Display. The camera is ok.

• Select Options

• Select Delete

• Select Yes

If the test is failed see Quick Trouble Shooter.

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BLUETOOTH & INFRARED TEST16.

Bluetooth test You need another Bluetooth device (e.g. 6230) to do a GoNoGo test. Make sure that Bluetooth is activated in the reference unit. The distance between the devices should not be more than 5m.

Infrared test You need another infrared device (e.g. 6230) to do a GoNoGo test. The infrared windows of the devices must be directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in receiver device.

Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This device is a Class 1 Laser product.

Reference unit, Bluetooth /infrared activated Test unit

Settings on the test unit:

• Press the red End key to reach the Home Menu

• Press the Menu key and select Contacts for an entry

If phone and SIM memory is empty, create one new entry.

• Select an entry

• Select Options

• Select Send

A) - for infrared test: Select Via infrared

If sending of business card fails, make sure again that infrared windows are directed to each other and infrared is

activated in reference unit. Then try again sending.

Test was successful, if you get the message “Business card received” on the Reference unit.

You will not get a conrmation on sender device.

B) - for Bluetooth test: Select Via Bluetooth

 Search window appears and shows all Bluetooth units in range.

 Choose one unit and press Select

 Press Accept on the Reference unit.

 Test was successful, if you get the message “Business card received” on the Reference unit.

• Press red End key of the Test unit to reach the Home Menu

Note: If the Bluetooth is activated, switch it off!

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BATTERY TEST17.

A battery tester lets you test the capacity of NOKIA batteries.

Please refer to the actual information on NOKIA Online.

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http://www.astratec.co.uk/

http://www.cadex.com/

Service Manual N80 RM-91/RM-92

Nokia N80 Service Manual level 1-2

Specifications and Main Features

Frequently Asked Questions

User Manual