Nokia N76 Service Manual issue1

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Nokia Customer Care

Service Manual

RM-135 (Nokia N76)

Mobile Terminal

Part No: 9203082 (Issue 1)

COMPANY CONFIDENTIAL

RM-135

Nokia Customer Care Amendment Record Sheet

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 03/2007 MHa

Page ii COMPANY CONFIDENTIAL Issue 1

RM-135 Copyright Nokia Customer Care

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-135

Nokia Customer Care Warnings and cautions

Warnings and cautions

Warnings

• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

• THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

• Servicing and alignment must be undertaken by qualified personnel only.

• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

• Use only approved components as specified in the parts list.

• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

• Ensure all cables and wires are repositioned correctly.

• During testing never activate the GSM transmitter without a proper antenna load, otherwise GSM PA may be damaged.

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RM-135 ESD protection Nokia Customer Care

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page v

RM-135

Nokia Customer Care Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

• Keep the phone and all its parts and accessories out of the reach of small children.

• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

• Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-135 Company Policy Nokia Customer Care

Company Policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

• Title of the Document + Issue Number/Date of publication

• Latest Amendment Number (if applicable)

• Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-135

Nokia Customer Care Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the

product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-135 Nokia N76 Service Manual Structure Nokia Customer Care

Nokia N76 Service Manual Structure

1 General Information 2 Service Software Instructions 3 Service Tools and Service Concepts 4 BB Troubleshooting and Manual Tuning Guide 5 RF troubleshooting 6 Camera Module Troubleshooting 7 System Module and User Interface Glossary

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RM-135

Nokia Customer Care Nokia N76 Service Manual Structure

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Nokia Customer Care

1 — General Information

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Nokia Customer Care General Information

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RM-135 General Information Nokia Customer Care

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–6

Product and module list ........................................................................................................................................1–8

Mobile enhancements............................................................................................................................................1–8

Technical specifications...................................................................................................................................... 1–10

Transceiver general specifications ............................................................................................................... 1–10

Main RF characteristics for GSM850/900/1800/1900 and WCDMA2100 phones ...................................... 1–10

Battery endurance.......................................................................................................................................... 1–11

List of Figures

Figure 1 RM-135 phone..........................................................................................................................................1–5

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RM-135

Nokia Customer Care General Information

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RM-135 General Information Nokia Customer Care

Product selection

RM-135 is a WCDMA/GSM dual mode handportable phone. It supports EGSM850/900/1800/1900 and WCDMA2100.

RM-135 is a 3GPP Release 4 terminal supporting CSD/HCSD, GPRS/EGPRS and WCDMA data bearers. For WCDMA the maximum bit rate is up to 384 kbps for downlink and 384 kbps for uplink with simultaneous CS speech or CS video (max. 64 kbps).

For 2G and 2.5G networks the RM-135 is a Class B EGPRS MSC 32, which means a in maximum download speed of up to 296kbit/s with EGPRS, and up to 107kbit/s with GPRS. According to GSM standard 05.05 it responds to class 4 (max. 2W) in GSM 850 and EGSM 900, class 1 (1W) is DCS 1800, and class 1 in PCS 1900.

RM-135 supports Bluetooth 2.0 + EDR standard and two-way video calls with two integrated cameras, on the front and one on the back. The main camera is an integrated 2 Megapixel camera with a digital zoom and the secondary CIF camera is for video calls.

RM-135 is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation follows the OMA MMS standard release 1.2. It has a large 2.4’’ QVGA (320x240 pixels) TFT main display with 16 million colors, and a smaller 1,36” (128x160 pixels) TFT secondary display with 262k colors.

The HTML browser is a highly advanced internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content.

RM-135 uses Symbian 9.x (S60) operating system and supports also MIDP Java 2.0, providing a good platform for compelling 3rd party applications.

Figure 1 RM-135 phone

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RM-135

Nokia Customer Care General Information

Product features and sales package

Imaging

Main camera:

• Sensor: CMOS, 2 megapixel

• F number/Aperture: F2.8

• Focal length: 4.4 mm

• Focus range: 40 cm to infinity

• Capture modes: still, video and sequenece

Video:

• Video resolutions: 320x240, 176x144 and 128x96

• Video clip length: 30 sec short mode or 1 hour free mode

• Video file format: .3GPP (*.3gp)

• White balance: automatic, sunny, cloudy, incandescent, fluorescent

• Colour tone: normal, sepia, B&W, vivid, negative

• Zoom (digital): 4x

Photo:

• Still image resolutions: 1600x1200, 1152x864 and 640x480

• Still image file format: EXIF (JPEG), *.jpg

• Exposure control: automatic

• White balance: automatic, sunny, cloudy, incandescent, fluorescent

• Colour tone: normal, sepia, B&W, vivid, negative

• Self-timer: 10, 20, 30 s

• Flash settings: Auto, off and forced

• Zoom (digital): 4x

Other camera features

• LED flash and red LED recording indicator

• Front camera, CIF (128x160 pixels) sensor

Music

• Digital music player: supports eAAC+/MP3//M4A/WMA with playlists

• Cover UI music keys

• OMA DRM 2.0 support for music

• Stereo FM radio (87.0-108 MHz)

• Integrated stereo handsfree speaker

• Stereo headset HS-43 with ECI control

Media

• Real-time video sharing

• Video streaming

• HTML browser over HTTP/TCP/IP stack

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RM-135 General Information Nokia Customer Care

• Visual Radio™ support

Productivity

Messaging:

• OMA MMS 1.2, AMR and 3GGP SMIL Player

• Text to speech functionality (SMS reader) Office applications:

• Push E-mail with support for attachments Personal Information Management (PIM):

• Contacts, calendar, to-do, notes, calculator, clock Synchronization:

• Local/Remote (using SyncML)

• Data: Calendar, Contacts, To-do, notes, E-mail

• PC Applications: Microsoft Outlook (2000, 2002, 2003), Outlook Express, Lotus Organizer (5.0, 6.0), Lotus Notes (5.0, 6.0)

Call management:

• Call logs, speed dial, enhanced voice dialling, voice commands

• Nokia Push to Talk (PoC)

Connectivity

• Mini USB interface with USB 2.0 Full speed

• 3.5mm AV connector

• Bluetooth wireless technology 2.0

Add-on software framework

• Symbian 9.x OS

• Nokia Series 60, 3rd edition, feature pack 3.1

• Java: MIDP2.0

Additional technical specifications

• Vibrating alert

• 3GPP Rel 4compliant

• Speech codecs supported in WCDMA: AMR

• Speech codecs supported in GSM: AMR, EFR, FR

• WCDMA HSDPA 2100 MHz with simultaneous voice and packet data (PS max speed DL/UL= 384kbps/ 384kbps, CS max speed 64kbps)

• Dual Transfer Mode (DTM) support for simultaneous voice and packet data connection in GSM/EDGE networks. Simple class A, multi slot class 11, max speed DL/UL: 236.8/177.6kbits/s

• EGPRS class B, multi slot class 32, (5 Rx + 3 Tx / max sum 6), max speed DL/UL= 296 / 177.6 kbits/s)

• GPRS class B, multi slot class 32 (5 Rx + 3 Tx / max sum 6), max speed DL/UL= 107 / 64.2 kbits/s)

Sales package

• Transceiver RM-135

• Charger (AC-5)

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RM-135

Nokia Customer Care General Information

• Battery (BL-4B)

• Stereo headset with ECI (HS-43)

• Mini USB connectivity cable (DKE-2)

• CD ROM

• User Guide

• Quick Guide

• Sales carton

Product and module list

Module name Type code Notes

System/RF module 1SE Main PWB with components. Upper block module 1SH Camera PWB 1SG UI flex module 1SF

Mobile enhancements

Data

Enhancement Type

Connectivity cable DKE-2 MicroSD card MU-26 (128 MB)

MU-27 (256 MB) MU-28 (512 MB) MU-22 (1 GB) MU-37 (2 GB)

Power

Enhancement Type

Battery 700mAh BL-4B Compact charger AC-3 Travel charger AC-4 Charging adapter CA-44

Audio

Enhancement Type

Stereo headset HS-43

HS-48

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RM-135 General Information Nokia Customer Care

Enhancement Type

Music headset HS-45

AD-43 Headset HS-41 Wireless headset HS-4W

HDW-3

HS-26W

HS-11W

HS-36W

HS-37W Wireless clip-on headset HS-21W Bluetooth headset BH-200

BH-300

BH-600

BH-301

BH-302

BH-801

BH-202

BH-700

BH-800

BH-900 TTY adapter HDA-12

Messaging

Enhancement Type

Wireless keyboard SU-8W Digital pen SU-1B

SU-27W

Music

Enhancement Type

Music headphones HS-61 Advanced music headphones HS-62 Mini speakers MD-4 Music speakers MD-3

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RM-135

Nokia Customer Care General Information

Positioning

Enhancement Type

Wireless GPS module LD-3W

LD-1W

Car

Enhancement Type

Wireless plug-in car handsfree HF-6W

HF-35W

HF-33W Advanced car kit CK-7W Multimedia car kit CK-20W Car kit Nokia 616 Universal holder CR-39 Holder easy mount HH-12 Mobile charger DC-4 GPS module LD-2

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T) (mm) Weight (g)

Transceiver with BL-4B 700mAh li-ion battery

106,5 x 52 x 13,7 115 70

Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA2100 phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, or WCDMA2100 Rx frequency band GSM850: 869 - 894MHz

EGSM900: 925 - 960 MHz

GSM1800: 1805 - 1880 MHz

GSM1900: 1930 - 1990 MHz

WCDMA2100: 2110 - 2170 MHz

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RM-135 General Information Nokia Customer Care

Parameter Unit

Tx frequency band GSM850: 824 - 849MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA2100: 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA -50 … 24 dBm

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374

GSM1900: 299 Channel spacing 200 kHz Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

Battery endurance

Battery Talk time Stand-by Video call time Music playback

BL-4B 700 mAh up to 120 / 165

minutes (WCDMA / GSM )

up to 8.5 / 8.5 days (WCDMA / GSM )

Charging times

time

up to 75 minutes up to 8 hours

(offline mode )

AC-4

70 minutes

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Nokia Customer Care General Information

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Nokia Customer Care

2 — Service Software

Instructions

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Nokia Customer Care Service Software Instructions

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RM-135 Service Software Instructions Nokia Customer Care

Table of Contents

Phoenix installation steps in brief........................................................................................................................2–5

Installing Phoenix ..................................................................................................................................................2–6

Updating Phoenix installation ..............................................................................................................................2–8

Uninstalling Phoenix..............................................................................................................................................2–9

Repairing Phoenix installation .......................................................................................................................... 2–11

Phone data package overview........................................................................................................................... 2–11

Installing phone data package .......................................................................................................................... 2–12

Uninstalling phone data package...................................................................................................................... 2–15

Configuring users in Phoenix ............................................................................................................................. 2–17

Managing connections in Phoenix..................................................................................................................... 2–17

Installing flash support files for FPS-10 ............................................................................................................ 2–20

Updating FPS-10 flash prommer software........................................................................................................ 2–23

Dead phone USB flashing.................................................................................................................................... 2–24

List of Figures

Figure 2 Dongle not found ....................................................................................................................................2–6

Figure 3 Disclaimer text.........................................................................................................................................2–7

Figure 4 InstallShield Wizard Complete ...............................................................................................................2–8

Figure 5 Installation interrupted..........................................................................................................................2–9

Figure 6 Remove program.................................................................................................................................. 2–10

Figure 7 Finish uninstallation ............................................................................................................................ 2–10

Figure 8 Repair program .................................................................................................................................... 2–11

Figure 9 Data package setup information ........................................................................................................ 2–13

Figure 10 Data package destination folder ...................................................................................................... 2–14

Figure 11 InstallShield Wizard Complete.......................................................................................................... 2–15

Figure 12 Uninstalling phone data package..................................................................................................... 2–16

Figure 13 Finishing data package uninstallation............................................................................................. 2–16

Figure 14 Phoenix login...................................................................................................................................... 2–17

Figure 15 New user configured.......................................................................................................................... 2–17

Figure 16 Select mode: Manual.......................................................................................................................... 2–18

Figure 17 Connections list .................................................................................................................................. 2–20

Figure 18 Connection information .................................................................................................................... 2–20

Figure 19 Product support module information (example from RM-1)......................................................... 2–20

Figure 20 Flash update welcome dialog........................................................................................................... 2–21

Figure 21 Flash installation interrupted ........................................................................................................... 2–21

Figure 22 Flash destination folder..................................................................................................................... 2–22

Figure 23 Finish flash update............................................................................................................................. 2–23

Figure 24 Flash directory window..................................................................................................................... 2–23

Figure 25 Prommer software update finished................................................................................................. 2–24

Figure 26 Prommer Maintenance window ....................................................................................................... 2–24

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RM-135 Service Software Instructions Nokia Customer Care

Phoenix

installation steps in brief

Prerequisites

Recommended hardware requirements:

• Computer processor: Pentium 700 MHz or higher

• RAM 256 MB

• Disk space 100-300 MB Supported operating systems:

•

Windows 2000

•

Windows XP

Service Pack 3 or higher

Service Pack 1 or higher

Context

Phoenix Phoenix

• Service software support for all phone models included in the package

• Flash update package files for programming devices

• All needed drivers for:

The phone model specific data package includes all changing product specific data:

• Product software binary files

• Files for type label printing

• Validation file for the faultlog repair data reporting system

• All product specific configuration files for

To use

is a service software for reprogramming, testing and tuning phones. installation contains:

• PKD-1 (DK2) dongle

• DKE-2 USB cable

Note: Separate installation packages for flash update files and drivers are also available, but it is

not necessary to use them unless there are updates between separate update packages are used, they should be used after installed.

Note:

Uninstallation should be made from the

Phoenix

, you need to:

and phone data packages should only be used as complete installation packages.

Phoenix

software components

Windows

Control Panel.

Phoenix

service software releases. If

and data packages have been

Steps

1. Connect a compatible SW dongle (refer to service tools list and setups) to the computer parallel or USB port.

2. Install

3. Install the phone-specific data package.

4. Configure users.

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Phoenix

RM-135

Nokia Customer Care Service Software Instructions

5. Manage connection settings (depends on the tools you are using). If you use FPS-10: • Update FPS-10 software

Note: There is no need to activate FPS-10.

• Activate SX-4 smart card, if you need tuning and testing functions.

Note: When FPS-10 is used only for

product software updates, SX-4 smart card is not needed.

Results

Phoenix

is ready to be used with FPS-10 flash prommer and other service tools.

Installing

Phoenix

Prerequisites

• Check that a dongle is attached to the parallel or USB port of your computer.

• Download the computer (in

• Close all other programs.

• Depending on your operating system, administrator rights may be required to install

• If uninstalling or rebooting is needed at any point, you will be prompted by the InstallShield program.

Phoenix

C:\TEMP

installation package (for example,

, for instance).

phoenix_service_sw_2004_39_x_xx.exe

Phoenix

) to your

Context

At some point during the installation procedure, you may get the following message:

Figure 2 Dongle not found

This may be a result of a defective or too old PKD-1 dongle. Check the COM/parallel ports or USB ports used. After correcting the problem, you can restart the installation. For more detailed information, please refer to

Tip: Each feature in

program. Press the F1 key or the feature’s Help button to activate a Help file.

Phoenix

has its own Help function, which can be activated while running the

Phoenix

Help files.

Steps

1. To start the installation, run the application file (for example,

2. In the

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Welcome

dialogue, click Next.

phoenix_service_sw_2004_39_x_xx.exe

RM-135 Service Software Instructions Nokia Customer Care

3. Read the disclaimer text carefully and click Yes.

Figure 3 Disclaimer text

4. Choose the destination folder. The default folder

C:\ProgramFiles\Nokia\Phoenix

is recommended.

5. To continue, click Next. To choose another location, click Browse (not recommended).

6. Wait for the components to be copied. The progress of the installation is shown in the

Setup Status

window.

7. Wait for the drivers to be installed and updated. The process may take several minutes to complete. If the operating system does not require rebooting, the PC components are registered right away. If the operating system requires restarting your computer, the Install Shield Wizard will notifies about it. Select Yes... to reboot the PC immediately or No... to reboot the PC manually afterwards. After the reboot, all components are registered.

Note:

Phoenix

does not work, if the components have not been registered.

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Nokia Customer Care Service Software Instructions

8. To end the installation, click Finish.

Figure 4 InstallShield Wizard Complete

Next actions

After the installation,

• installing phone model specific data package for

• configuring users and connections FPS-10 flash prommer can be used after updating their flash update package files. FLS-5 flash prommer can

also be used.

Updating

Phoenix

can be used after:

Phoenix

installation

Context

• If you already have the software when new versions are released.

• To update

• When you are updating, for example, from version a14_2004_16_4_47 to a15_2004_24_7_55, the update will take place automatically without uninstallation.

• Always use the latest available versions of both can be found in the phone model specific Technical Bulletins and phone data package (shown during installation).

• If you try to update a15_2004_24_7_55), you are asked if you want to uninstall the existing version. In this case you can choose between a total uninstallation or a repair installation in a similar way when choosing to uninstall the application from the

Phoenix

, you need to follow the same steps as when installing it for the first time.

service software installed on your computer, you need to update the

Phoenix

and the phone-specific data package. Instructions

readme.txt

Phoenix

Windows

with the same version you already have (for example, a15_2004_24_7_55 to

Control Panel.

files

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RM-135 Service Software Instructions Nokia Customer Care

• If you try to install an older version (for example, downgrade from a15_2004_24_7_55 to

a14_2004_16_4_47), installation will be interrupted.

Figure 5 Installation interrupted

• Always follow the instructions on the screen.

Steps

1. Download the installation package to your computer hard disk.

2. Close all other programs.

3. Run the application file (for example,

phoenix_service_sw_2004_39_x_xx.exe

Results

A new

Phoenix

version is installed and driver versions are checked and updated.

Uninstalling

Phoenix

Context

You can uninstall

Phoenix

service software manually from the

Windows

Control Panel.

Steps

1. Open the Windows Control Panel, and choose Add/Remove Programs.

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Nokia Customer Care Service Software Instructions

2. To uninstall

Phoenix

, choose Phoenix Service Software→Change/Remove→Remove .

Figure 6 Remove program

The progress of the uninstallation is shown.

3. If the operating system does not require rebooting, click Finish to complete.

Figure 7 Finish uninstallation

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If the operating system requires rebooting, InstallShield Wizard will notify you. Select Yes... to reboot the PC immediately and No... to reboot the PC manually afterwards.

Repairing

Phoenix

installation

Context

If you experience any problems with the service software or suspect that files have been lost, use the repair function before completely reinstalling

Note: The original installation package (for example,

must be found on your PC when you run the repair setup.

Phoenix

phoenix_service_sw_a15_2004_24_7_55.exe

Steps

1. Open Windows Control Panel→Add/Remove Programs .

2. Choose Phoenix Service Software→Change/Remove .

3. In the following view, select Repair.

)

Figure 8 Repair program

Phoenix

The procedure is the same as when updating

4. To complete the repair, click Finish.

reinstalls components and registers them.

Phoenix

Phone data package overview

Each product has its own data package (DP). The product data package contains all product-specific data files to make the Phoenix service software and tools usable with a certain phone model.

The phone data package contains the following:

• Product software binary files

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Nokia Customer Care Service Software Instructions

• Files for type label printing

• Validation file for the fault log repair data reporting system

• All product-specific configuration files for Phoenix software components

Data files are stored in C:\Program Files\Nokia\Phoenix (default).

Installing phone data package

Prerequisites

• A phone-specific data package contains all data required for the to be used with a certain phone model.

• Check that a dongle is attached to the parallel port of your computer.

• Install

• Download the installation package (for example, in C:\TEMP).

• Close all other programs.

(XX-XX = type designator of the product) If you already have

released.

Phoenix

service software.

XX-XX_dp_EA_v_1_0.exe

Phoenix

Note: Often

version of available versions of both. Instructions can be found in phone-specific Technical Bulletins and

readme.txt

Phoenix

files of data packages.

installed on your computer, you will need to update it when a new version is

and the phone-specific data package come in pairs, meaning that a certain

can only be used with a certain version of a data package. Always use the latest

Phoenix

service software and service tools

) to your computer (for example,

Steps

1. To start the installation, run the application file (for example,

Wait for the installation files to be extracted.

XX-XX_dp_EA_ v_1_0.exe

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2. Click Next.

3. In the following view you can see the contents of the data package. Read the text carefully. There is information about the

Phoenix

version required with this data package.

Figure 9 Data package setup information

4. To continue, click Next.

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5. Choose the destination folder, and click Next to continue.

Figure 10 Data package destination folder

The InstallShield Wizard checks where

6. To start copying the files, click Next.

Phoenix

is installed, and the directory is shown.

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Phone model specific files are installed. Please wait.

7. To complete the installation, click Finish.

Figure 11 InstallShield Wizard Complete

Next actions

Phoenix

• Configuring users

• Managing connections

FPS-10 can be used after updating its flash update package files. FLS-5 flash prommer can also be used.

can be used for flashing phones and printing type labels after:

Uninstalling phone data package

Context

There is no need to uninstall an older version of a data package, unless instructions to do so are given in the

readme.txt

Please read all related documents carefully.

file of the data package and bulletins related to the release.

Steps

1. Locate the data package installation file (e.g.

2. To start the uninstallation procedure, double-click the data package installation file.

XX-XX_dp_EA_v_1_0.exe

) from your computer.

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3. To uninstall the data package, click OK or to interrupt the uninstallation, click Cancel.

Figure 12 Uninstalling phone data package

4. When the data package is uninstalled, click Finish.

Figure 13 Finishing data package uninstallation

Alternative steps

• You can also uninstall the data package manually from

Control Panel→Add/Remove Programs→xx-xx* Phone Data Package . (*= type designator of the phone).

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Configuring users in

Phoenix

Steps

1. Start

2. To add a new user, or to edit existing ones, click Maintain.

3. To add a new user, click New.

4. Type in the name and initials of the user, and click OK.

5. Select the desired user from the

Phoenix

If the user ID is already configured, select s/he from the

The user is added to the user name list.

service software, and log in.

Figure 14 Phoenix login

User name

drop-down list, and click OK.

User name

drop-down list, and click OK.

Figure 15 New user configured

Managing connections in

Phoenix

Context

With the Manage Connections feature you can edit and delete existing connections or create new ones.

Note: After choosing the desired connection, and connecting the phone to a PC for the first time,

allow the PC to install the USB device drivers first. Please note that this may take some time to complete.

If there are problems after the driver installation, check that the USB connection is active from the

Windows Control Panel. If the problem persists, contact the local PC support.

Steps

1. Start

2. Choose File→Manage Connections... .

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Phoenix

, and log in.

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Nokia Customer Care Service Software Instructions

3. To add a new connection, click Add.

4. Select Manual mode, and click Next to continue.

If you want to create the connection using the Connection Wizard, connect the tools and a phone to your PC. The wizard will automatically try to configure the correct connection.

Figure 16 Select mode: Manual

i For an FPS-10 flash prommer with a USB Connection, choose the following connection settings:

• Media: FPS-10 USB

• DEVICE_INDEX: 0

• SERIAL_NUM: See Serial No from the label attached to the bottom of FPS-10

• ACTIVE_MEDIA: USB

ii For an FPS-10 flash prommer with a LAN connection, choose the following connection settings:

• Media: FPS-10 TCP/IP

• NET_SERV_NAME: Click Scan.... Choose your own FPS-10 device based on the correct MAC address.

See Serial No from the label attached to the bottom of your FPS-10.

• PORT_NUM: Use the default value, and click Next.

• PROTOCOL_FAMILY: Use the default value, and click Next.

• SOCKET TYPE: Use the default value, and click Next.

• TX_BUFFER_SIZE: Use the default value, and click Next.

• RX_BUFFER_SIZE: Use the default value, and click Next.

iii For a plain USB connection, choose the following connection settings:

Note: First connect the DKE-2 cable between the PC USB port and phone.

• Media: USB

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iv For an FSL-5 flash prommer choose the following connection settings:

• Media: FBus

• PORT_NUM: xx See the correct Port from the FLS Device Control Panel at the right hand side bottom corner in the

system tray. Click at the symbol of the FLS Device Control Panel, the UI opens and shows the connected device with its serial and the used COM port.

5. To complete the configuration, click Finish.

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6. Click the connection you want to activate. Use the up/down arrows located on the right hand side to move

it on top of the list, then click Apply.

Figure 17 Connections list

The connection is activated, and it can be used after closing the The connection information is shown at the right hand bottom corner of the screen.

Figure 18 Connection information

7. To use the connection, connect the phone to your PC with correct service tools. Make sure the phone is

switched on, and then choose File→Scan Product .

Manage Connection

window.

Results

The product support module information appears in the status bar:

Figure 19 Product support module information (example from RM-1)

Installing flash support files for FPS-10

Prerequisites

• Install

• Install phone model specific data package for

• If you want to update the flash support files, they are delivered in the same installation package with

Phoenix

In case you want to update the MCU files, install the latest data package (see Technical Bulletins for information on the latest one).

Normally, it is enough to install always includes the latest flash update package files for FPS-10.

• A separate installation package for flash support files is available. The files can be updated according to these instructions, if updates appear between

Phoenix

or newer

service software.

Phoenix

packages beginning from beginning from April 2007.

Phoenix

and the phone-specific data package because the installation

Phoenix

data package releases.

Context

If you are not using a separate installation package, you can skip this section and continue with "Updating

FPS-10 flash prommer software" (page 2–23) after installing a new phone data package.

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Steps

1. To begin the installation, double-click the flash update file (for example,

flash_update_03_183_0014.exe

Figure 20 Flash update welcome dialog

If the same version of the flash update package already exists, and you want to reinstall it, the previous package is first uninstalled.

Restart installation again after the uninstallation.

2. If you try to downgrade the existing version to older ones, the setup will be aborted. If there is a need to

downgrade the version, uninstall newer files manually from the Windows Control Panel, and then rerun the installation.

Figure 21 Flash installation interrupted

If an older version exists on your PC and it needs to be updated, click Next to continue installation.

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3. It is recommended to install the files to the default destination folder

To continue, click Next.

C:\Program Files\Nokia\Phoenix

Figure 22 Flash destination folder

When installing the flash update files for the first time, you may choose another location by selecting Browse (not recommended).

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4. To complete the installation procedure, click Finish .

Figure 23 Finish flash update

Next actions

FPS-10 flash prommer must be updated using

Updating FPS-10 flash prommer software

Phoenix

Steps

1. Start

2. Choose the correct connection for your flash prommer: File→Manage Connections...

3. Choose Flashing→Prommer maintenance .

4. To update the FPS-10 software, click Update, and select the appropriate file or

Phoenix

from

C:\Program Files\Nokia\Phoenix\Flash

service software, and log in.

fpsxupd.ini

(for FPS-10)

Figure 24 Flash directory window

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Nokia Customer Care Service Software Instructions

Tip: All files can be loaded separately to the prommer used. To do this, click the right mouse button

in the

Flash Box Files

pane and select the file type(s) to be loaded.

5. Click OK.

Figure 25 Prommer software update finished

6. To close the

Prommer Maintenance

window, click Close.

Figure 26

Prommer Maintenance

window

Dead phone USB flashing

Context

This procedure is performed when the phone did not start after interrupting flashing. Required equipment and setup:

• Latest Phoenix software

• DKE-2 USB cable

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• Phone specific data package

• Phone which does not start after interrupted flash process

Steps

1. To prepare the flashing process, run Phoenix service software and log in.

2. Chose File→Manage Connections and activate No Connection. Use the up/down arrows located in the right hand side to move it on top of the list, then click Apply.

After closing the Manage Connection window the no connection symbol is shown at the right hand bottom corner of the screen.

3. Choose the product manually from File→Open product and click OK. Wait for the phone type designator (e.g. RM-135) to be displayed in the status bar.

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4. Go to Flashing→Firmware Update and select the correct product code by clicking on the three spots

right hand next to the product code. All available product codes in the current data package are listed. Activate the correct code and click OK.

The chosen product code is now shown with the software version according to the installed data package.

5. Select Dead Phone USB Flashing and connect the phone via USB cable.

6. Start the flashing process by clicking Start.

Flashing started and after a few seconds Phoenix wants to open a connection to the phone. Press the power button of the phone if you are asked to. The flash process continues. Otherwise, flashing failed and the procedure has to be repeated.

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After pressing the power button:

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Progress messages on the screen show actions during phone programming, please wait. Programming is completed when Flashing Completed message is displayed.

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Nokia Customer Care

3 — Service Tools and Service

Concepts

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Nokia Customer Care Service Tools and Service Concepts

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Table of Contents

Service tools............................................................................................................................................................3–5

Product specific tools........................................................................................................................................3–5

FS-23..............................................................................................................................................................3–5

MJ-93..............................................................................................................................................................3–6

RJ-111 ............................................................................................................................................................3–7

SA-102 ...........................................................................................................................................................3–8

SS-112............................................................................................................................................................3–8

General tools......................................................................................................................................................3–8

CU-4................................................................................................................................................................3–9

FLS-5 ........................................................................................................................................................... 3–10

FPS-10......................................................................................................................................................... 3–10

PK-1............................................................................................................................................................. 3–10

PKD-1 .......................................................................................................................................................... 3–10

RJ-104 ......................................................................................................................................................... 3–11

RJ-157 ......................................................................................................................................................... 3–11

RJ-160 ......................................................................................................................................................... 3–11

RJ-169 ......................................................................................................................................................... 3–11

RJ-93 ........................................................................................................................................................... 3–12

SB-6............................................................................................................................................................. 3–12

SPS-1........................................................................................................................................................... 3–12

SRT-6........................................................................................................................................................... 3–12

SS-46........................................................................................................................................................... 3–12

SS-62........................................................................................................................................................... 3–13

SS-93........................................................................................................................................................... 3–13

ST-37........................................................................................................................................................... 3–13

ST-40........................................................................................................................................................... 3–13

ST-55........................................................................................................................................................... 3–13

SX-4............................................................................................................................................................. 3–14

Cables............................................................................................................................................................... 3–14

CA-31D ........................................................................................................................................................ 3–14

CA-35S......................................................................................................................................................... 3–14

CA-58RS....................................................................................................................................................... 3–15

DAU-9S........................................................................................................................................................ 3–15

DKE-2........................................................................................................................................................... 3–15

PCS-1........................................................................................................................................................... 3–15

XCS-4........................................................................................................................................................... 3–16

XRF-1........................................................................................................................................................... 3–16

XRS-6........................................................................................................................................................... 3–16

Service tools spare parts................................................................................................................................ 3–16

Coax cable assy for MJ-93 ......................................................................................................................... 3–16

Spare UI flex unit for MJ-93 ...................................................................................................................... 3–17

Service concepts .................................................................................................................................................. 3–17

POS (Point of Sale) flash concept .................................................................................................................. 3–17

Flash concept with FPS-10............................................................................................................................. 3–18

Flash concept with FLS-5 and SS-46 ............................................................................................................. 3–19

CU-4 flash concept with FPS-10..................................................................................................................... 3–20

Flash concept with FLS-5 and SS-62 ............................................................................................................. 3–21

Flash concept with FLS-5 and module jig .................................................................................................... 3–22

Module jig service concept............................................................................................................................ 3–23

Service concept for RF testing and RF/BB tuning........................................................................................ 3–24

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RF testing / BB tuning concept...................................................................................................................... 3–25

RF/BB tuning and flashing with FPS-10 ....................................................................................................... 3–26

RF/BB tuning and flashing with FLS-5.......................................................................................................... 3–27

Bluetooth test concept with SB-6................................................................................................................. 3–28

Connecting to flash adapter............................................................................................................................... 3–29

List of Tables

Table 1 MJ-93 attenuation table ...........................................................................................................................3–6

Table 2 SA-102 attenuation table.........................................................................................................................3–8

List of Figures

Figure 27 POS flash concept ............................................................................................................................... 3–17

Figure 28 Basic flash concept with FPS-10........................................................................................................ 3–18

Figure 29 Flash concept with FLS-5 and SS-46 ................................................................................................. 3–19

Figure 30 CU-4 flash concept with FPS-10......................................................................................................... 3–20

Figure 31 Basic flash concept with FLS-5 and SS-62 ........................................................................................ 3–21

Figure 32 Flash concept with FLS-5 and module jig ........................................................................................ 3–22

Figure 33 Module jig service concept................................................................................................................ 3–23

Figure 34 Service concept for RF testing and RF/BB tuning............................................................................ 3–24

Figure 35 RF testing / BB tuning concept ......................................................................................................... 3–25

Figure 36 RF/BB tuning and flashing with FPS-10 ........................................................................................... 3–26

Figure 37 RF/BB tuning and flashing with FLS-5.............................................................................................. 3–27

Figure 38 Bluetooth test concept with SB-6..................................................................................................... 3–28

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Service tools

Product specific tools

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-135, refer to various concepts.

FS-23 Flash adapter FS-23 is a product specific adapter for SW update and testing purposes.

It is compatible to SS-62 and SS-46. It provides galvanic connetion to terminal test pads and battery connector.

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MJ-93 Module jig The module jig offers engine module component level repair, analysis

and alignment capabilities in combination with CU-4. Features:

• connection interfaces for GSM, WCDMA and Bluetooth antenna

• galvanic connection to engine module test pads

• multiplexing between USB an FBUS media, controlled by VUSB with CU-4

• lid interconnection with test points for measurements

• connection to lid assembly incl. displays and earpiece

• connector for e.g. CU-4 control unit

• connection for BT / SIM / SD-card module

Note: Lid assembly incl. displays is not designed to be used

for repair and analysis. The connection cycles for lid are limited to 10 times.

•

Band Channel Frequency /

Table 1 MJ-93 attenuation table

Loss / dB

MHz

GSM850 189 836.6 0.20 GSM850 189 881.6 0.20 GSM900 37 897.4 0.20 GSM900 37 942.4 0.20 GSM1800 700 1747.8 0.20 GSM1800 700 1842.8 0.20 GSM1900 661 1880 0.20 WCDMA1 9750 1950 0.20 GSM1900 661 1960 0.20 WCDMA1 10700 2140 0.20

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RJ-111 Soldering jig RJ-111 is a jig to support component level exchange with soldering

machines for the engine module.

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Nokia Customer Care Service Tools and Service Concepts

SA-102 RF coupler SA-102 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter. The following table shows attenuations from the antenna pads of the

mobile terminal to the SMA connector of SA-102 (+ / - 2dB ):

•

Band

Table 2 SA-102 attenuation table

Channel

UP/

DOWN

TX f

[MHz]TXLoss

[dB]

RX f

[MHz]RXLoss

(dB)

Low 128 824.2 12.0 869.2 10.0

GSM850

EGSM900

GSM1800

GSM1900

WCDMA I

Mid 189 836.4 11.3 881.4 9.5 High 251 848.8 10.5 893.8 9.0 Low1 975 880.2 9.5 925.2 10.7 Low2 1 890.2 9.3 935.2 11.0 Mid 37 897.4 9.0 942.4 11.2 High 124 915.8 9.5 960.8 12.0 Low 512 1710.2 7.6 1805.2 6.7 Mid 698 1747.4 7.3 1842.4 6.4 High 885 1784.8 7.0 1879.8 6.5 Low 512 1850.2 6.3 1930.2 7.5 Mid 661 1880.0 6.6 1960.0 8.0 High 810 1909.8 7.0 1989.8 8.6

9613 /

Low

10563 1922.4 7.3 2112.4 15.8 9750 /

Mid

10700 1950.0 7.9 2140.0 18.0 9887 /

High

10837 1977.6 8.3 2167.6 20.0

Note: It is recommended to add a 3dB attenuator directly at

coupler SMA connector.

SS-112 Camera recess 00 bit ¼” bit for the Torque screwdriver to be added as part of the service

box.

General tools

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-135, refer to various concepts.

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CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

• software controlled via USB

• EM calibration function

• Forwards FBUS/Flashbus traffic to/from terminal

• Forwards USB traffic to/from terminal

• software controlled BSI values

• regulated VBATT voltage

• 2 x USB2.0 connector (Hub)

• FBUS and USB connections supported When using CU-4, note the special order of connecting cables and

other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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Nokia Customer Care Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

FPS-10 Flash prommer FPS-10 interfaces with:

• PC

• Control unit

• Flash adapter

• Smart card

FPS-10 flash prommer features:

• Flash functionality for BB5 and DCT-4 terminals

• Smart Card reader for SX-2 or SX-4

• USB traffic forwarding

• USB to FBUS/Flashbus conversion

• LAN to FBUS/Flashbus and USB conversion

• Vusb output switchable by PC command

FPS-10 sales package includes:

• FPS-10 prommer

• Power Supply with 5 country specific cords

• USB cable

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. PKD-1 SW security device

SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC.

Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the

device if needed.

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RJ-104 Rework jig RJ-104 is a rework jig used when servicing the BTHFM (D6000) module.

It is used together with rework stencil ST-37.

RJ-157 Rework jig RJ-157 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-55 stencil.

RJ-160 Rework jig RJ-160 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-55 stencil.

RJ-169 Rework jig RJ-169 is a jig used for soldering and as a rework jig for the engine

module. It is used together with the ST-59 stencil.

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RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).

This rework jig takes the FEM or power amplifier (PA) module (N7520) for spreading the soldering paste to the component. Must be used together with the ST-40 stencil.

SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

• SB-6 test box

• Installation and warranty information

SPS-1 Soldering Paste

Spreader

SRT-6 Opening tool SRT-6 is used to open phone covers and B-to-B connectors.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-10.

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SS-62 Generic flash adapter

base for BB5

• generic base for flash adapters and couplers

• SS-62 equipped with a clip interlock system

• provides standardised interface towards Control Unit

• provides RF connection using galvanic connector or coupler

• multiplexing between USB and FBUS media, controlled by VUSB

SS-93 Opening tool SS-93 is used for opening JAE connectors.

ST-37 BTHFM rework stencil ST-37 stencil is used with the RJ-104 rework jig to service the BTHFM

(D6000) module.

ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to

service the Front End Module (N7520).

ST-55 Rework stencil ST-55 is a rework stencil used with rework jig RJ-157 and RJ-160.

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SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are

flashed.

Cables

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-135, refer to various concepts.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

included in the FPS-10 and FPS-11 sales packages.

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

prommer to the Point-Of-Sales (POS) flash adapter.

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CA-58RS RF tuning cable RF tuning cable for use with a flash adapter.

CA-58RS RF cable extends adapter features to allow RF function tests and RF tuning in GSM bands.

Features include:

• easy to use together with flash adapter or even stand alone

• most accurate RF connection to phone module under test

• low attenuation and small “ripple” over the width of each GSM band

Note: The RF cable must be used for RF tuning.

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

DKE-2 Mini-USB cable USB to mini-USB connector cable.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled operating voltage.

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XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

XRF-1 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector ca. 610mm. Attenuation for:

• GSM850/900: 0.3+-0.1 dB

• GSM1800/1900: 0.5+-0.1 dB

• WLAN: 0.6+-0.1dB

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

• GSM850/900: 0.3+-0.1 dB

• GSM1800/1900: 0.5+-0.1 dB

• WLAN: 0.6+-0.1dB

Service tools spare parts

The table below gives a short overview of service tools that can be used for testing, error analysis and repair of product RM-135, refer to various concepts.

Coax cable assy for MJ-93

Spare part for MJ-93.

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Spare UI flex unit for MJ-93

Spare part for MJ-93.

Service concepts

POS (Point of Sale) flash concept

Figure 27 POS flash concept

Type Description

Product specific tools

BL-4B Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

DKE-2 USB connectivity cable

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Flash concept with FPS-10

Figure 28 Basic flash concept with FPS-10

Type Description

Product specific tools

FS-23 Flash adapter

Other tools

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

USB cable

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RM-135 Service Tools and Service Concepts Nokia Customer Care

Flash concept with FLS-5 and SS-46

Figure 29 Flash concept with FLS-5 and SS-46

Type Description

Product specific tools

FS-23 Flash adapter

Other tools

ACF-8 Universal power supply (not shown in the concept picture) FLS-5 POS flash dongle SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Cable

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CU-4 flash concept with FPS-10

Figure 30 CU-4 flash concept with FPS-10

Type Description

Product specific tools

FS-23 Flash adapter

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable

Standard USB cable USB cable

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RM-135 Service Tools and Service Concepts Nokia Customer Care

Flash concept with FLS-5 and SS-62

Figure 31 Basic flash concept with FLS-5 and SS-62

Type Description

Product specific tools

FS-23 Flash adapter

Other tools

CU-4 Control unit FLS-5 POS flash dongle SS-62 Flash adapter base

PC with Phoenix service software

Cables

CA-89DS Cable PCS-1 Power cable

Standard USB cable USB cable

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Flash concept with FLS-5 and module jig

Figure 32 Flash concept with FLS-5 and module jig

Type Description

Product specific tools

MJ-93 Module jig

Other tools

CU-4 Control unit FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-89DS Cable PCS-1 DC power cable

USB cable

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RM-135 Service Tools and Service Concepts Nokia Customer Care

Module jig service concept

Figure 33 Module jig service concept

Type Description

Phone specific tools

MJ-93 Module jig

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card

PC with Phoenix service software Measurement equipment

Cables

PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable

USB cable

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Type Description

GPIB control cable

Service concept for RF testing and RF/BB tuning

Figure 34 Service concept for RF testing and RF/BB tuning

Type Description

Product specific tools

MJ-93 Module jig

Other tools

CU-4 Control unit PKD-1/PK-1 SW security device SX-4 Smart card

Measurement equipment Smart card reader PC with Phoenix service software

Cables

DAU-9s MBUS cable PCS-1 DC power cable

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RM-135 Service Tools and Service Concepts Nokia Customer Care

Type Description

XRS-6 RF cable

GPIB control cable USB cable

RF testing / BB tuning concept

Figure 35 RF testing / BB tuning concept

Type Description

Product specific tools

FS-23 Flash adapter SA-102 RF coupler

Other tools

CU-4 Control unit PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card

Measurement equipment Smart card reader PC with Phoenix service software

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Type Description

Cables

DAU-9s MBUS cable PCS-1 DC power cable XRS-6 RF cable

USB cable

RF/BB tuning and flashing with FPS-10

Figure 36 RF/BB tuning and flashing with FPS-10

Type Description

Product specific tools

MJ-93 Module jig

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card

Measurement equipment PC with Phoenix service software

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RM-135 Service Tools and Service Concepts Nokia Customer Care

Type Description

Cables

PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable

USB cable

RF/BB tuning and flashing with FLS-5

Figure 37 RF/BB tuning and flashing with FLS-5

Type Description

Product specific tools

MJ-93 Module jig

Other tools

CU-4 Control unit FLS-5 POS flash dongle PKD-1/PK-1 SW security device SX-4 Smart card

Measurement equipment PC with Phoenix service software

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Type Description

Smart card reader

Cables

CA-89DS Cable PCS-1 DC power cable XRS-6 RF cable

USB cable

Bluetooth test concept with SB-6

Figure 38 Bluetooth test concept with SB-6

Type Description

Product specific tools

FS-23 Flash adapter

Other tools

CU-4 Control unit PKD-1 SW Security device SS-62 Generic base adapter SB-6 BT test box ACP-8 Charger for SB-6

Cables

PCS-1 Power cable DAU-9S Cable

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RM-135 Service Tools and Service Concepts Nokia Customer Care

Type Description

PCS-1 DC power cable

Standard USB cable

Connecting to flash adapter

Prerequisites

The picture shows the “close” position.

Before connecting the phone to the FS-23 flash adapter, make sure that the locking mechanism is open like shown in the picture.

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Steps

1. Start the assembly straight from the top.

2. Press at top of the phone and hold it into position.

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3. Close the locking mechanism while pressing the lever.

The phone is now fixed on the FS-23 flash adapter.

4. To remove the phone, pull the lever to unlock the mechanism.

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5. Lift up the phone from the opposite side of the phone´s battery connector.

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Nokia Customer Care

4 — BB Troubleshooting and

Manual Tuning Guide

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Table of Contents

Troubleshooting overview ....................................................................................................................................4–5

Dead or jammed device troubleshooting............................................................................................................4–6

General power checking ........................................................................................................................................4–7

Clocking troubleshooting ......................................................................................................................................4–8

Charging troubleshooting .....................................................................................................................................4–9

Backup battery troubleshooting........................................................................................................................ 4–10

Flash programming fault troubleshooting....................................................................................................... 4–11

Combo memory troubleshooting ...................................................................................................................... 4–13

MicroSD card troubleshooting............................................................................................................................ 4–14

USB interface troubleshooting........................................................................................................................... 4–16

SIM card troubleshooting ................................................................................................................................... 4–18

MR sensor troubleshooting ................................................................................................................................ 4–20

Keyboard troubleshooting ................................................................................................................................. 4–21

Power key troubleshooting................................................................................................................................ 4–23

Vibra troubleshooting......................................................................................................................................... 4–24

Display module troubleshooting ....................................................................................................................... 4–25

General instructions for display troubleshooting....................................................................................... 4–25

Display troubleshooting ................................................................................................................................ 4–26

Backlights troubleshooting........................................................................................................................... 4–27

EL foil backlight troubleshooting ................................................................................................................. 4–29

LED driver troubleshooting ........................................................................................................................... 4–30

Power LED troubleshooting .......................................................................................................................... 4–32

Bluetooth and FM radio ...................................................................................................................................... 4–34

Introduction to Bluetooth/FM Radio troubleshooting ............................................................................... 4–34

Bluetooth settings for Phoenix..................................................................................................................... 4–35

Bluetooth self tests in Phoenix..................................................................................................................... 4–36

Bluetooth troubleshooting ........................................................................................................................... 4–38

FM radio troubleshooting.............................................................................................................................. 4–38

Audio troubleshooting........................................................................................................................................ 4–40

Audio troubleshooting test instructions...................................................................................................... 4–40

Internal earpiece troubleshooting ............................................................................................................... 4–44

Internal microphone troubleshooting......................................................................................................... 4–45

IHF speakers troubleshooting....................................................................................................................... 4–46

External headset microphone troubleshooting.......................................................................................... 4–47

External headset earpiece troubleshooting ................................................................................................ 4–48

Acoustics troubleshooting............................................................................................................................. 4–49

Introduction to acoustics troubleshooting ............................................................................................ 4–49

Earpiece troubleshooting......................................................................................................................... 4–50

IHF troubleshooting.................................................................................................................................. 4–51

Microphone troubleshooting ................................................................................................................... 4–52

Baseband manual tuning guide......................................................................................................................... 4–53

Certificate restoring for BB5 products.......................................................................................................... 4–53

Energy management calibration.................................................................................................................. 4–58

List of Tables

Table 3 Display module troubleshooting cases................................................................................................ 4–25

Table 4 Pixel defects ........................................................................................................................................... 4–25

Table 5 Calibration value limits ......................................................................................................................... 4–58

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List of Figures

Figure 39 Charging backup battery ................................................................................................................... 4–10

Figure 40 Discharging backup battery .............................................................................................................. 4–10

Figure 41 Take single trig measurement for the rise of the BSI signal. ........................................................ 4–12

Figure 42 USB connector..................................................................................................................................... 4–17

Figure 43 Bluetooth antenna............................................................................................................................. 4–34

Figure 44 Bluetooth and FM radio component layout..................................................................................... 4–35

Figure 45 BER test result..................................................................................................................................... 4–36

Figure 46 Bluetooth self tests in Phoenix......................................................................................................... 4–37

Figure 47 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is

connected. ................................................................................................................................................. 4–41

Figure 48 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is

connected. ................................................................................................................................................. 4–42

Figure 49 Single-ended output waveform of the Ext_in_Ext_out loop........................................................... 4–42

Figure 50 Single-ended output waveform of the HP_in_Ext_out loop. .......................................................... 4–43

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RM-135 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care

Troubleshooting overview

For practical reasons, troubleshooting is divided into two sections;

• Baseband troubleshooting, including camera, FM radio and Bluetooth.

• RF troubleshooting

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Dead or jammed device troubleshooting

Troubleshooting flow

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General power checking

Check the following voltages:

Signal

name

VIO External

VBACK AVILMA ON ON 2.6 Back-up battery VSIM1 VSIM2 AVILMA ON ON VBAT3 VDRAM External

VAUX AVILMA OFF OFF 2.78 FM radio, ALS, MR

VANA AVILMA ON ON 2.5 AVILMA VBAT4 VR1 AVILMA OFF ON 2.5 Crystal oscillators VBAT4 VRFC AVILMA ON OFF 1.8 RAPIDO converters VRCP1 AVILMA 4.75 To RF parts RF active VBATCP VRCP2 AVILMA 4.75 VBATCP

Regulator Sleep Idle Nominal

voltage

ON ON 1.82 Displays, I/Os SMPS N2201

ON ON 1.82 SDRAM SMPS N2201

Main user Notes Supply

VBAT5

sensor, displays

VREF AVILMA ON ON 1.35 RF reference VCORE External

SMPS N2390

VOUT BETTY OFF OFF 2.5 Audio switch VCAMANA External

LDO N2501

VCAMDIG External

SMPS N2500

LEDOUT External

SMPS N2301

VSD SD

levelshifter

VIO_VILMA AVILMA ON ON 1.82 Audio, BT

ON ON 1.35/1.05

on sleep

2.8 Camera

1.8 Camera, STV984

< 18 Display backlight According

2.9 MicroSD card

RAPIDO digital core

to Regulator spec

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Clocking troubleshooting

Troubleshooting flow

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Charging troubleshooting

Troubleshooting flow

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Backup battery troubleshooting

Verify that the backup battery is empty (U<1V). Switch the phone on. Measure voltage of the battery when the main battery is connected to the phone and the phone is switched on.

Wait a few minutes and monitor that the backup battery voltage rises. Switch off the phone, disconnect the main battery and monitor that the voltage of the backup battery decreases. Normal behaviour of the voltage is described in the figures below.

Figure 39 Charging backup battery

Figure 40 Discharging backup battery

If the voltage rises and falls quickly, check whether either G2200 or C2234 is broken or short-circuited. Backup battery can be also dead. If the voltage stays ~0V, check resistance VBACK against GND. If there is no short circuit, AVILMA is faulty. Replace AVILMA.

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Flash programming fault troubleshooting

Part 1

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Part 2

Figure 41 Take single trig measurement for the rise of the BSI signal.

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Combo memory troubleshooting

Troubleshooting flow

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MicroSD card troubleshooting

Troubleshooting flow

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USB interface troubleshooting

Troubleshooting flow

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Figure 42 USB connector

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SIM card troubleshooting

Troubleshooting flow

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Nokia N76 Service Manual issue1

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

ESD protection

Care and maintenance

Company Policy

Battery information

Nokia N76 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA2100 phones

Battery endurance

Phone data package overview

Installing phone data package

Uninstalling phone data package

Installing flash support files for FPS-10

Updating FPS-10 flash prommer software

Dead phone USB flashing

Service tools

Product specific tools

FS-23 Flash adapter FS-23 is a product specific adapter for SW update and testing purposes.

MJ-93 Module jig The module jig offers engine module component level repair, analysis

RJ-111 Soldering jig RJ-111 is a jig to support component level exchange with soldering

SA-102 RF coupler SA-102 is an RF coupler for WCDMA and GSM RF testing. It is used

SS-112 Camera recess 00 bit ¼” bit for the Torque screwdriver to be added as part of the service

General tools

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-10 Flash prommer FPS-10 interfaces with:

PK-1 Software protection

RJ-104 Rework jig RJ-104 is a rework jig used when servicing the BTHFM (D6000) module.

RJ-157 Rework jig RJ-157 is a jig used for soldering and as a rework jig for the engine

RJ-160 Rework jig RJ-160 is a jig used for soldering and as a rework jig for the engine

RJ-169 Rework jig RJ-169 is a jig used for soldering and as a rework jig for the engine

RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).

SB-6 Bluetooth test and

SPS-1 Soldering Paste

SRT-6 Opening tool SRT-6 is used to open phone covers and B-to-B connectors.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-93 Opening tool SS-93 is used for opening JAE connectors.

ST-37 BTHFM rework stencil ST-37 stencil is used with the RJ-104 rework jig to service the BTHFM

ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to

ST-55 Rework stencil ST-55 is a rework stencil used with rework jig RJ-157 and RJ-160.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

CA-58RS RF tuning cable RF tuning cable for use with a flash adapter.

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

DKE-2 Mini-USB cable USB to mini-USB connector cable.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

XRF-1 RF cable The RF cable is used to connect, for example, a module repair jig to

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Service tools spare parts

Coax cable assy for MJ-93

Spare UI flex unit for MJ-93

Service concepts

POS (Point of Sale) flash concept

Flash concept with FPS-10

Flash concept with FLS-5 and SS-46

CU-4 flash concept with FPS-10

Flash concept with FLS-5 and SS-62

Flash concept with FLS-5 and module jig

Module jig service concept

Service concept for RF testing and RF/BB tuning

RF testing / BB tuning concept

RF/BB tuning and flashing with FPS-10

RF/BB tuning and flashing with FLS-5

Bluetooth test concept with SB-6

Connecting to flash adapter