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TransTalk®9000 Digital Wireless System

MD W 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use

503-801-190 Comcode 108594409 Issue 1 May 2000

Notice

Federal Communications Commission and Industry Canada (IC) Information

Security

Every effor t has been made to e nsure that the information in thi s book was complete and accurate at the time of printing. I nformation, however, is subject to change. The pictures in this book are for illustrative purposes; your actual hardware may look slightly different.

This document was prepared by the Product Publications Department of the Global Learning Solutions Division of Lucent Techn ologies. U.S. offices are located in Denver, CO; Columbus , OH; Holm del, NJ; and Basking Ridge, NJ.

For details, see Appendix B.

Toll fraud, the unauthorized use of your telecom m unications system by an unauthorized party (for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf), can result in substantial additional charges for your telecommunications services. You are responsible for the security of your system. There may be a risk of toll fraud associated with your telecommunicati ons system. You are also responsible for programming and configuring your equipment to pre vent unauthorized use. Your system administrator should read all docum ents provided with this product to fully understand the fea tures that can introduce the risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will pre vent u naut horize d use of common -carrie r tel ecommuni cati on services or facilities accessed through or connected to it. Lucent Te chnologies will not be responsible for any charges that result from such unautho rized use.

Trademarks

DEFINITY, MERLIN, MERLIN LEGEND, PARTNER, and TransTalk are registered trademarks of Lucent Technologies; MERLIN MAGIX is a trademark of Lucent Technologies. Supra is a registered trademark of Plantronics, Inc.

Warranty

Ordering Informat ion

Lucent Technologies provides a limited warranty for this product; s ee Appendix A. The order number for this book is 503-801-190. To order additional copies of these

reference materials, call 1-800-457-1235 or 317-322-6791. To order parts and accessories, see Appendix D, “Ordering Replacement and Optional Parts.”

Customer Support

Follow the procedure you normally use to obtain support for your communications system.

Outside the continental U.S., contact your Lucent Technologies Representative or local Auth or ized Dealer.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1, May 2000 ii

Important Safety Instructions

This book contains instructions related to safety label s on the product:

WARNING:

WARNING indicates the presence of a hazard that can cause severe or fatal personal injury If the hazard is not avoided.

CAUTION:

CAUTION indicates the presence of a hazard that will or can cause minor personal injury or property dam age if not avoided.

This phone is designed to provide troubl e-free performance without any special maintenance procedures. To reduce the risk of acci dental damage:

•

Keep the phone in an are a free of dust, smoke, and moisture ; do not block the air vents by placing objects on top of the radio module.

•

Do not place the phone or battery charger near a heating duct, radiator, or other heat source, and do not drop or expose it to excessive shock or vibration.

•

Unplug the battery charger, radio module, or ca rrier if its power cord is damaged, if liquid is spilled i nto it, or i f its housing becomes crack ed or otherwise damaged.

•

To clean your phone, wipe the outside housing with a soft, dust-free cloth. If absolutely necessary, you may use a cloth slightly dampened with a mild soapand-water solu tion. Dry quickly with a soft clot h.

CAUTION:

Your phone contains sensitive electronic parts. Never submerge it in any kind of liquid, and never use liquid or aerosol cleaners, detergents, alcohols, solvents, abrasive cleaners, or an excessive amount of water when cleaning the housing and faceplate. To do so could result in irreparable damage.

WARNING:

Installation of this equipment for In-Range Out of Building (IROB) conditions requires the use of protectors. See the documentation that came with your communications system for more information.

CAUTION:

This equipment is for installation on Lucent Technologies PARTNER, PARTNER Plus, PARTNER II, PARTNER Advanced Communications System, MERLIN, MERLIN Plus, MERLIN II, MERLIN LEGEND, MERLIN MAGIX, and DEFINITY Communications Systems only.

For your own s afe ty, follow these rules before or while using your phone:

•

Befor e us ing this product, read and understand all warnings and instructions.

•

Observe all warnings and instructio ns marked on this product.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190iii Issue 1, May 2000

Important Safety Instructions Copyright and Legal Notices

•

Do not use this phone in the vicinity of a suspect ed gas leak. This pr oduct is not approved for us e in areas labeled by the Occ upational Safety and Healt h Administration (OSHA) as “explosive environments.” Only “Explosive Atmosphere Telephones ” may be used in such hazardous environments.

•

This pro d u ct should be serviced by a quali fied ser v ice center when service or repair work is required. Do not open the product or push objects through housing slots. There are no user-serviceable components inside.

•

Use only the type of battery pack shipped with this product or sold as an optional part. (See “Ordering Replacement and Optional Parts” in Chapter 4.)

WARNING:

Do not burn or pun ct ur e the bat te r y pack. Do not di spose of the battery pack in household garbage. For information about recycling or proper disposal, consult your local solid waste (garbage) collection or disposal organization.

Exposure to Radio Frequency Energy

Cardiac Pacemakers and Life-Support Equipment

Hearing Aid Compatibility

The design of your wirele s s telephone complies with the latest Institute of Elec trical and Electronic Engineers (IEEE) and the American National Standards Institute (ANSI) safety levels with respect to human exposure to RF energy.

CAUTION:

The MDW 9040 handset is a radio transceiver device. It is recommended that the handset not be placed within 6 inches of a pacemaker.

It is recommended that standard acceptance test procedures be followed prior to operating t his e quip ment in pr oxim ity of lif e-supp ort equi pment .Until more i s known, the FDA suggests that people with pacemakers may want to take some simple precautions when using or carrying digital wireless telephone s. The y sh ould ensure that th e re is ample dist an ce betw ee n the digital wireless tele p h on e and the pacemaker—by not placing the phone next to t he pacemaker impl ant (for example, in a shirt or a coa t pocke t direc tly ove r th e pacemake r impla nt) when the p hone is on and ready to rec eive a call and by holding it to the ear opp os ite the side of the body where the pacemaker is implanted when using the phone. Th ey s hould consult their physicians or medi cal de vice manu facture rs to de termine i f addi tional precau tions are necessary.

The operation of inadequately shielded medical devices may be adversely affected when a portable wireless tele phone is operat ing in cl ose pro ximit y. Use of an optiona l headset would solve this problem.

Additional Safety Instructions for Installation Personnel

•

Install th e pr oduct to meet all envir onmental and electrical re quirements lis ted in App endix C.

•

All wiring that connects to this equipment and becom es part of the building wiring must be a minimum of CLASS 2 or UL (Underwriters Laboratories) Listed Communications cable.

•

Do not install telephone wiring during a lightn ing s torm.

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•

Do not install telephone jacks in a wet location unless the jack is specifically designed for wet locations. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface.

•

Install this pr oduct in a protected location where no one can step on or trip over power cords and telephone line cords. Do not place objects on the c ords that may cause damage or abrasion.

•

IS THERE ONE? ---->

IF SO, COMCODE, PLEASE.

Use only the power supply (Comcode xxxxxxxxx) shipped with this product for the battery charger.

•

Use only the auxiliary po we r supply (Comc ode

108212952

) specified for use with

this product .

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Contents

Safety Instructions iii

1 Introduction 1

About the MDW 9040 Pocket Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Privacy Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Where Can You Use Your Pocket Phone? . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Spare Battery Pack and Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2 Installing and Registering the MDW 9040 Pocket Phone 3

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation Procedures for the DRM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About the Dual Radio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Positioning a DRM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Single-Zone and Dual-Zone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Auxiliary Power and Switch Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

A Quick Reference Procedure for Handset Registration . . . . . . . . . . . . . . . . . . . 9

Installing a Single DRM for Single-Zone Operation. . . . . . . . . . . . . . . . . . . . . .10

Installing Multiple DRMs for Single-Zone Operation . . . . . . . . . . . . . . . . . . . . .11

Installing Multiple DRMs in a Dual-Zone Configuration. . . . . . . . . . . . . . . . . . . .13

Setting Up and Registering the Handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Inser ting the Handset’s Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Performing the Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Mapping the MDW 9040 to the Correct

Communications System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Filling Out the Handset Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Other Handset Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installin g and Using the Battery C ha rg er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Battery Charger Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Positioning the Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Installing the Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Inserting the Handset into the Batter y Charger’s Handset Cradle . . . . . . . . . . . . . .21

Extending Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Inserting a Battery Pack into the Spare Battery Compartment . . . . . . . . . . . . . . . . . . . . . . . . . 24

3 Using the MDW 904 0 Pocket Phone 25

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

About the Handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Handset Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

The Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

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vii

Contents

Setting or Changing the Handset Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the Configuration and Option Menus. . . . . . . . . . . . . . . . . . . . . . . . . 33

A Flowchart for the Configuration, Options, and Test Mode Display Screens. . . . . . . . 35

Using Local Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using Wireless Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using Handset Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 0

“Waking Up” the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Manually Selecting a Line or Programmed Button . . . . . . . . . . . . . . . . . . . . . 41

Preselecting a Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2

Accessing Certain Voice Mail Systems

with a DEFINITY System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Programming Switch-Related Features. . . . . . . . . . . . . . . . . . . . . . . . . . . 43

The Handset Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Carrying Your Pocket Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

4 Troubleshooting 47

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Handset Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Battery Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Voice Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1

Range Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Battery Charger Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

5 MDW 9040 Pocket Phone Compatibility 57

Programming and Call Handling Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Programming Features for PARTNER, MERLIN, and MERLIN LEGEND System s. . . . . 58

Communications System Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

PARTNER Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

MERLIN Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

MERLIN MAGIX System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

DEFINITY Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Appendix A: Warranty and Repair Information 69

Lucent Technologies Limited Warranty and Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . 69

Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Repair Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

In-Warranty Repairs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Post-Warranty Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

viii

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Contents

Appendix B: Regulatory Information 71

FCC Part 15 Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

IC RSS-210 Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Appendix C: Specifications 73 Appendix D: Ordering Replacement and Optional Parts 77

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1, May 2000

About the MDW 9040 Pocket Phone

1 Introduction

The MDW 9040 Pocket Phone has been designed to wor k with Lucent Technologies communi cations systems including PARTNER

The MDW 9040 is different from its predecessors in several different ways:

, MERLIN®, MERLIN MAGIX™ and DEFINITY® switches).

IMPORTANT NOTE: The MDW 9040 is NOT backward com p atib le with other

TransTalk systems; that is, it CANNOT be added to existing TransTalk systems or used in the same coverage area as the MDW 9000, MDW 9010, MDW 9030, or MDW 9031.

•

The base station to which the handset is connected is called a Dual-Radio Module (o r D RM) because eac h module can support two handset s

simultaneously.

•

The DRM and the handset work toget her without a carrier backplane unit. The DRM itself can be placed on a flat surface such as a shelf or table or mounted on a wall.

•

In the past, one ba se station was shipped from the factory together with a handset with the same serial code and registration number. Beginning with the MDW 9040, the DRM and the handset are packaged se para tely, and the customer will need to regist er ea ch hand set with the DRM with which it will communic at e. Again, each DRM can communicate with two handsets.

Privacy Information

The MDW 9040 Pocket Phone is designed to protect the privacy and security of your voice conversation. The phone uses continuously changing radio frequencies and digital encoding techniques to make it impossible for eavesdropping to occur through the use of commercially available analog radio scanners.

Where Can You Use Your Pocket Phone?

The MDW 9040 Pocket Phone can be used in most typical office buildi ngs, warehouses, malls, and even outdoor areas such as loading docks. The location of the DRM greatly aff ects the performance of the MDW 9040. Read the “Positioning the DRM” section in Chapter 2 to determine the best place to install the DRM. Repeat the tests several times with the DRM positioned in a different location each time. To perform the te sts, all you need is an electrical outlet for the DRM and a charged battery pack in the handset.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

Introduction About the MDW 9040 Pocket Phone

Parts List

As noted above, the handset and the DRM are packaged separately. The following items come in the box with these two pieces of equipment.

Note:

If it does not, call for customer su pport as describe d in the Cop yr ight and Legal Notices at the beginning of this book.

The handset is packaged with the following:

•

The han d set

•

A standard battery pack

•

A belt clip

•

A battery charge r with wall-mountng lig ht

•

An 11-foot (3.4 meter) Power cord AC adapter for the battery charger

•

An 8-foot (2.4 meter) Telephone line cord

•

An 8-inch (0.5 meter) lanyard

•

A user quick reference guide

The DRM is packaged with the following:

•

The DRM

•

2 wall spacers

•

This installa tion and user’s manual

Additional Parts

The follo wing parts may be necessary, depending upon your installation.

Note:

This Kit of Parts is required only w h en a si ng le (stand-a l o n e) M DW 9040 Pocket Phone is installed.

•

A Radio Module 11-foot (3.4 mete r) P ower cord AC adapter

•

4 Rubber feet

•

2 Phil ips Head Wood Scr ew s

•

A Wall mounting plate

For information about ordering additional or replacement parts, see Appendix D, “Ordering Replacement and Optional Parts.”

Spare Battery Pack and Headset

One nickel metal hydride battery pack, which provides up to three hours of talk time, comes with your MDW 9040 Pocke t P hone. If you require additional phone usage, you can purchase an extended battery pack . Although t hicker and he avier than the standard battery pa ck, the e xtended battery pack provides 8-9 hou rs of talk time when fully charged. You can store the extra battery pack in the spare battery compartment of the battery charger. Then, when the battery pack in the handset is low, you can swi tch battery packs.

T o help you answer call s, an opti onal S upra a quick-disconnect adapter cord, which you can insert into the connector on the bottom of the handset to allow hands-free conversation. For instructions for connecting the head set, see “Using a Headset” in Chapter 3.

For ordering information, see Appendix D, “Order ing Replacement and Optiona l Parts.”

9031 heads et or a Radi um (over-the-ear) hea dset can be attached to

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2 Installing and Registering the

MDW 9040 Pocket Phone

Overview

There ar e three main steps for installing your MDW 9040:

Connecting the Dual-Radio Module (DRM) to the switch

(Refer to th e inf ormation below in the sect ion titled, “Ins tallation Procedures for the DRM.”)

Registering each handset to the appropriate DRM

(Refer to th e inf ormation in the se ction titled, “Setting Up and Re gistering th e Handset” on page 13.)

Checking button mapping to coincide with the communications system to which the MDW 9040 is conn ec t ed

(Refer to the information in the section titled, “Mapping the MDW 9040 to the Correct Communications System” on page 16.)

IMPORTANT NOTES BEFORE YOU BEGIN INSTALLATION:

* Only one handset can be registered at a time.

* There are two types of DRMs. Before yo u begin the installation procedures, be certain

that you have the correc t DRM. For PARTNER a nd MER L I N, there is an ETR - a nd

-compatible DRM (PEC2: 3204-DRE); for the MERLIN MAGIX and the DEFINITY

ATL 2-wire DCP port card, there is a DCP- and TDL-compatible DRM (PEC

See the table on the next page for more in formation on the two types of DRMs.

The ATL-interface does NOT support the DEFINITY Hybrid port card.

Some Lucent Technologies equipment can be ordered with a Price Element Code (PEC).

For more informa t io n o n or d er ing addition a l or rep la ce ment equi pment, see C ha p te r 4.

: 3204-DRD).

Installation Procedures for the DRM

There are three types of installation according to the needs of your wireless communications system.

•

Installi ng a single DRM for single-zone operation, the simplest type of configurati on; for informatio n on this type of configurati on, use the procedures on

page 10.

•

Installing multiple DRMs for single-zone operation; for information on this type of configuration, use the procedures on page 11.

Note:

•

A maximum of 15 DRMs can be connected and successfully synchronized together.

Installing multiple DRMs for dual-zone operation; for information on this type of configuration, use the procedures on page 13.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

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Installing and Registering the MDW 9040 Pocket Phone Installation Procedures for the DRM

Before you begi n installation, ple as e read the information on the Dual-R adio Module below, and on positioning the DRM on page 6.

NOTE: For some installers, it may be more convenient to unpack the DRM and handset in the switch room, power up the DRM, and then register the handset prior to installing the DRM. For this procedure, refer to the introductory information and figures for the DRM on the next couple pages and then f ollow “A Quick Reference Procedure for Handset Registration” on page 9.

About the Dual Radio Module

Each DR M can communicate with up to two handsets. However, it is important to remember that only one handset can be registered at a time with its app r opriate DRM.

There are two typ es of D R Ms . The table below shows which type of DRM you should use.

DRM SELECTION TAB LE

PEC of Compatible DRM

Switch Type Switch Port

Card

3204-DRE PARTNER ETR

MERLIN ETR

ATL*

3204-DRD MERLIN MAGIX TDL

DEFINITY DCP (2-wire)

* The ATL interface does NOT support the DEFINITY Hybrid port card.

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Installation Procedures for the DRM Installing and Registering the MDW 9040 Pocket Phone

The following figure show s the components of a typical DRM.

CEM SYNC LINE 1 LINE 2

Figure 1. The Dual-Radio Module (DRM)

1 2

A Key to Figure 1, the DRM:

The DRM can be wall-mounted using these keyholes on the back of the DRM (labeled as 1 in Figure 1). For procedures on wall-mounting the DRM, see the instr u ct io ns on pag e 10 .

The external ant en n a (label ed 2) and the internal diversity antenna (labeled 3) are used to enhance signal strength for the MDW 9040.

The DRM has two LEDs on its side, the Power LED and the Control LED: The green Power LED (labeled 4) goes on steady to indicate that the DRM is

receiving powe r and flashes to indicat e that the handset connected to Line 1 is in Registration Mode.

The gree n Control LED (la bel ed 5) goe s on ste ady to indi cate tha t this DRM cont rols other DRM(s) to which it is connected and flashes to indicate that the handset connected to Line 2 is in Registration Mode.

The circuitry of each DRM allows it to interface with two switch ports for communications, signaling, and power. It does this by using the following connections:

6) This jack is not used at the present time.

7) Before you use the MDW 9040 Pocket Phone, you must registe r each of the two

handsets with the associated DRM. For the handset connected to LINE 1, press the

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Installing and Registering the MDW 9040 Pocket Phone Installation Procedures for the DRM

registration button labeled 1; for the handset connected to LINE 2, press the registration button labeled 2.

8) Each of these two jack s (lab eled SYNC) connects two DRMs together forming inter-DRM synch r onization.

9) These 8-pin RJ-45 l ine j ac ks (la beled LIN E 1 and LINE 2) allow connection o f the DRM to the switch por t interface .

DRM Light Indications

There ar e two LEDs on the bottom of the DRM: the System Power LED (labeled Power) and the Synchronization Controller LED (labeled Control). These LED indications have the following meanings:

When this LED is: It indicates: The Power LED ON STEADY The DRM is receiving

power from the system.

FLASHING The DRM is in Registration

or Wireless Test Mod e for Line 1.

The Co nt ro l LED ON STEADY This DRM is the

synchroniz ation controller; that is, th is D R M is th e “master” DRM.

OFF This DRM is not the

synchroniz ation controller; that is, it is synchronized to another DRM.

FLASHING The DRM is in Registration

or Wireless Test Mod e for Line 2.

Positioning a DRM

The DRMs for each zone of communication can be placed on a flat surface such as a desk or shelf OR mounted on the wall. Use the following rules for positioning a DRM in your system.

The range depends on your particular operating environment. For indoor use, walls between the handset and the radio module will reduce the phone’s range. Avoid con centrations of structural metal, such as steel and aluminum, and reinforced concrete.

General Positioning Rules

When will this D-Kit # be available? ---->

Issue 1, May 2000

Failure to obs erv e t he fol low in g rules regarding location and use will result in poor performance of your MDW 9040 Pocket Phone.

•

The Synchronization cable connecting two DRMs is 20-inches long.

•

Howev er, for any other optional installation arrange m ents, the maximum cable length between DRMs must not exceed 5 feet.

Note:

For e xtending the intervals between DRMs beyond 40 feet, you will nee d D-Kit #xxxxxxxx. For ordering information, see Appendix D.

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Installation Procedures for the DRM Installing and Registering the MDW 9040 Pocket Phone

•

When wall-mounting the DRM, place the DRM high on the wall for optimum voice quali ty and range. Allow 6–12 inches (15.2–30.5 cm) of space be tween the top of the antenna on the radio modules and the ceiling.

•

DO NOT install the DRM above a drop or suspended ceiling.

•

Do not locate the DRM within 3 feet (.9 m) of any large metal object, and be sure no metal objects are in the line of sight to the operating area of the handset.

•

Do not locate the DRM within 6 feet (1.8 m) – 10 feet (3 m) of equipment with microprocessors, such as answering machines, personal computers, and fax machines; control units, communications system switches, or other phones (especially speakerphones); competing radio devices such as wireless bar-code scanners; electromagneti c equipment such as electric motors; or electrical main power feeds, junction boxes, circuit-breaker panels , fuse boxes, or 220-volt power lines.

•

Be sure the DRM does not share the same power line as equipment with microprocessors such as answering machines, personal computers, and fax mach in es or electr o m ag n e tic equipm ent such as el ec tr i c m o t or s.

•

Install a single DRM within 3 feet (0.9 m) of either side of, and within 6 to 8 feet (1.8 to 2.4 m) above, a properly grounded, 3-prong electrical outlet that is not controlled by an ON/OFF switch.

•

You can install a single DRM in a remote location using a telephone line cord to connect the radio module to the communications system switch/control unit.

IROBs and an auxiliary power supply must be used for out-of-building installations.

Single-Zone and Dual-Zone Configuration

Multiple DRM units can be installed and configured for single- or dual-zone operation.

•

In a single-zone configuration, all DRMs provide communication to the same area or zone.

•

In a dual-zone configuration, two sets of DRMs share handsets that can be operated in tw o different are as. Thi s type of opera tio n require s two connec tio ns to the associated switch.

The customer, usual ly the system administrator, is responsible for registering the DRM with its two associa ted handsets. For single-z one operation, each handse t mu st be registered to its associated DRM; each DRM can be regis tered with one or two handsets. For a handset being used in a dual-zone configuration, the handset m ust be registered to a DRM in each of the two zones.

Auxiliary Power and Switch Wiring

The DRM connects to an associated switch through a switch port. Normally, a DRM is powered through one or both of its switch port interfa ce s. However, there may be occasions when an auxi liary power supply may be required.

With 24-gauge wire, the maximum loop length of a DRM connected with a PARTNER or MERLIN system is 1,000 fee t. When the DRM is connected with a MERLIN MAGIX or DEFINITY system, the maximum loop length is 2,000 feet.

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However, with auxiliary power, DRMs connected to these systems will have a maximum loop length of 3,000 feet.

The following auxiliary power supplies are preferred: The

(PEC: 2404-010A; Comcode: 108212952) or the 1151A2 Power Supply with Battery Holdover (PEC: 2404-012A; Comcode: 108212960).

1151A1 Power Supply

DRM Jack Pin #

1 2

Note:

If you are using an auxiliary po wer supply, the MD W 9040 Pocket Phone has a built-in testing feature that you can use before final ins tallation to help determine proper placement of the radio module. To perform the tests, all you need is an el ectrical ou t le t f o r th e DR M an d a charged battery pack in the handset (you do not need a communications system switch or contro l unit). The tests are described in “Wire less Te st Mode” in Cha p te r 3 .

If your installation requires customized wiring, the wiring technician should match the Pin numbers with the switch interfaces as shown in the following table.

45678

Vie w of Lin e Jack (with DRM upside down)

DRM LINE 1 and LINE 2 JA CK WIRING

SWITCH TYPE AND DRM PEC CODE

PARTNER 3204-DRE

– Control Ti p – – – Control Ri ng – –

MERLIN

3204-DRE

DEFINITY

3204-DRD

MERLI N MAGIX

3204-DRD

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3 4 5 6 7 8

Control Tip Line Power Pos. – Aux. Power Neg. Voice Ring Voice Ring Ring Ring Voice Tip Voice Tip Tip Tip Control R ing Line Powe r Neg. – Aux. Power Neg. Aux. Power Neg. Aux. Power Neg. Aux. Power Neg. Aux. Power Neg. Aux. Power Pos. Aux. Power Pos. Aux. Power Pos. Aux. Power Pos.

* The ATL interface does NOT support the DEFINITY Hybrid port card.

Note:

A DRM used with in an MDW 9040 Wireless Phone will NOT su pport a Tip/Ring interface.

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Installation Procedures for the DRM Installing and Registering the MDW 9040 Pocket Phone

A Quick Reference Procedure for Handset Registration

Refer to Figure 1 on page 6 (the main feature s on the DRM) as you complete the procedura l steps listed below.

STEP 1:

Use the D8W cord to connect the DRM Line jack (either Line

or Line 2) to the desired switch port.

STEP 2:

Attach a fresh battery to the handset. At power-up, a new

handset (never registered before) shows the following screen:

REGISTRATION

Zone 1

Zone 2 Reg Unreg

Otherwise, use the handset Menu and the double-harrowed Select Row buttons to select the REGISTRATION screen under the CONFIG. option.

STEP 3:

With your fingernail, press the Handset Registration activation button on the DRM (for either Line 1 or Line 2) associated with the switch port extension on the handset. The corresponding DRM LED will flash to indicate that the DRM is ready for handset registration. (If the LED does not flash, see Chapter 4, “Troubleshooting.”

STEP 4:

Press the softkey below

on the handset display to

Reg

complete the registration process. The handset display should indicate a successful completion and the DRM LED should stop flashing.

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Installing and Registering the MDW 9040 Pocket Phone Installation Procedures for the DRM

Installing a Single DRM for Single-Zone Operation

Installing the DRM on a Desk or Shelf

Installing the DRM on the Wall

To instal l a sin g l e D RM o n a des k or sh el f :

Remove the DRM from its shipping box and place it in the location specified by the customer or use the wall-mounting template (provided on the last page of this book).

For the first handset to be connected to the DRM, connect a 14-foot D8W line cable to Line 1 on the DRM and then connect the other end of the cable to a switch port at the main system. If a second handset is to be connected to the DRM, connect another line cable to Line 2 on the DRM and then con nect the other end of that cable to another switch port.

Note:

If the DRM cann ot b e connect ed to an a ssoci ated s witch , the DRM can b e temporarily connected to an auxiliary power supply that can provide electri c a l p owe r.

Verify th at th e D RM h as p owe r and th a t th e s t at us LED info rm ation is cor r ec t. See DRM Light Indications.

Proceed to “Setting Up and Registering the Handset” on pa ge 13.

To wall-mount a DRM:

Place the DRM’s wall-mounting template (located on the la st page of this book) against the wall. Choose a location backed by a wooden stud (if unavailable, use toggle bolt s i nstead of the supplied wood screws). Hold the template straight; use a level if needed.

Issue 1, May 2000

Figure 2. DRM Wall-Mounting Template

Mark the locations for the two wall-mounting screws, and then remove the template fr o m the wall. Lightly tap a nail into the wall to star t the holes.

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Place the wall bracket against the wall, and align the screw holes on the wall bracket with the holes that you have marked on the wall. Start the screws, and screw them in until the wall bracket rests flush against the wall.

Screw Holes

Figure 3. Wall-Mounting the DRM

Place the keyhol e-sha ped openings on the back of the DRM ov er the s cre w heads, then slide the DRM downward until it locks into place.

Follow Steps 2 through 4 in Installing the DRM on a Desk or Shelf on the previous pa ge.

Installing Multiple DRMs for Single-Zone Operation

Two or more DRMs must be connected so that their transmissi on and reception signals will be synchronized. In this way, the signals transmitted to or receive d by one DRM will not interfere with another. This s ynchronization can be done in a single-zone or a dual-zone configuration.

Synchronization

When two or more DRMs are connected, one DRM shall be deemed the “Control” DRM since it is administered to control the synchronization for all of the other DRMs to whic h it is connected; that is, when the “Control” DRM is transmitting or recei ving signals, the other DRMs connected to it transmit or receive signals at the same time.

Note:

When connected to a DEFINITY switch, a maximum of 15 DRMs can be connected and successfully syn chronized together; within this configuration there can be a maximum of 30 handsets. When connected to a PARTNER switch, a maximum of 9 DRMS can be connected and synchronized to gether; within t his configuration there can be a maximum of 18 handsets.

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The following is a diagram showi ng three DRM units operating in a single-zone confi guration providing six handsets with the appropriate switch interface.

Figure 4. Three DRMs Connected and In Sync

To install multiple DRMs for single-zone operation:

Remove ea ch DRM from its shi pping box and place it in t he location specified by the customer or use the wall-mounting template (provided on the last page of this book). To wall-mount the DRM, see the instructions for wall-mounting on

page 10.

Note:

If the DRM cann ot b e connect ed to an a ssoci ated s witch , the DRM can b e temporarily connected to an auxiliary power supply that can provide electri c a l p owe r.

Repeat Steps 1 and 2 for each DRM and handse t combination in this configuration.

To daisy chain two or more DRMs, plug a 20-inc h synchronization cord from the Sync jack on one DRM to the Sync jack on the other DRM.

IMPORTANT NOTE: When two or more DRMs are synchronized, only one DRM should have the CONTR OL LED li t.

Verify th at th e D RM h as p owe r and th a t th e s t at us LED info rm ation is cor r ec t. See DRM Light Indications.

Issue 1, May 2000

Proceed to “Setting Up and Registering the Handset” on pa ge 13.

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Setting Up and Registering the Handset Installing and Registering the MDW 9040 Pocket

Installing Multiple DRMs in a Dual-Zone Configuration

To install multiple DRMs for single-zone operation:

page 10.

Note:

If the DRM cann ot b e connect ed to an a ssoci ated s witch , the DRM can b e temporarily connected to an auxiliary power supply that can provide electri c a l p owe r.

Repeat Steps 1 and 2 for each DRM and handse t combination in this configuration.

To daisy-chain two or more DRMs, plug a 20-inch synchronization cord from the Sync jack on one DRM to the Sync jack on the other DRM.

IMPORTANT NOTE: When two or more DRMs are synchronized, only one DRM should have the CONTR OL LED li t.

Verify th at th e D RM h as p owe r and th a t th e s t at us LED info rm ation is cor r ec t. See DRM Light Indications.

Proceed to “Setting Up and Registering the Handset” below.

Setting Up and Registering the Handset

Before you begi n using your telephone, you must:

Insert the battery pa ck into the handset

Note:

The handset and DRM can be registered in a single- or a dual -zone configuration.

For a detaile d description of the handset and its features, see Chapter 3. There, you will find a drawing of the handset with a description of the features, and procedures for configuring and using your telephone, as well as directions for performing a Local and a Wirele ss Test of the handset.

Inserting the Handset’s Battery Pack

Before you regi ster the handset with the DRM, you mu st ins ert the battery pack in the handset. The following explains how to install the handset battery pack.

Note:

MDW Wir eless Pocket Phone Install ation, Troubleshooting, and Use,

For instructions on inserting a battery pack in the spare battery compartment, refer to the procedures listed on pag e 24.

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Installing and Registering the MDW 9040 Pocket Phone Setting Up and Registering the

Inserting the Battery Pack

To insert the battery pack into the handset:

Insert the two small re ctangular tabs locat ed a long the bottom back edge of the handset into the two rectangular holes along the bottom front edge of the battery pack.

Rectangular tabs

Figure 5. Inserting the Battery Pack into the Handset

Press the battery pack downward until it clicks into place.

The battery pack must be charged prior to using the handset. See “B attery Charger” later in this chapt er for instructions.

To remove the battery pack, slide the spr ing latch upward (awa y from the battery pack). Then, grasp both sides of the battery pack and gently pull the battery pack upward and out.

Spring latch

Figure 6. The Location of the Spring-Latch on the Handset

Performing the Registration

The Registration Security Feature

Issue 1, May 2000

If one of the following registration restrictions occurs, registration between the handset and the DRM cannot proceed.

•

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

The base is not in the registration mode. The handset and the bas e have an established RF link. The associated switch port is off-hook. The associated switch is sending the handset messages. The DRM is already registered to another handset which is in range.

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Setting Up and Registering the Handset Installing and Registering the MDW 9040 Pocket

Registering a Handset and a DRM

To register your tel ephone with each DRM to which it will be connected:

IMPORTANT NOTES: Between Step 2 (entering Registration Mode on the handset) and Step 3 (pressing the Registration button on the DRM) in the procedure described on the next page, there is a 5-minute time limit. If no further action is taken during this span of time, the DRM will time out, and you mus t star t th e r egistration proces s again.

The DRM will NOT allow the registration process if there is anything

preventing r eg istration such as the DRM is actively communicating a previously registered handset. For more information about these

restrictions, see “The Registration Security Feature” on the previous page.

Signal the DRM that registration is about to start by pressing the Registration button on the DRM corr espon ding to the line ( 1 or 2) to which the handset will be registered.

IMPORTANT NOTE: At power-up, a new handset (never been registered befo re), imm ediately shows th e Regist r a t ion scre e n:

REGISTRATION

Zone 1 Zone 2 Reg

UnReg

Then, do one of the foll owing: * If this IS a registration for a new handset and the above display screen

appears on your hands et display, proceed to Step 5.

* If this display screen does not appear or if this registration procedure

is NOT for a new handset, you must use the Menu b utton to enter Menu Mode. Begin wit h St ep 2 below.

At the handset, press

The initial Menu screen is displayed.

Press to move the arrow to the ri ght o f the sele cted op ti on to Conf iguration and then press the softkey below Sel.

The initial Configurat ion Menu screen ( Option) is di splayed.

Press

move the arrow to Registration and then press the softkey below

Sel.

The Regis tration screen (Zone 1 and Zone 2) is displayed. The curr ent zone setting, if any, is flashing.

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Installing and Registering the MDW 9040 Pocket Phone Mapping the MDW 9040 to the

Do one of the following:

For single-zone operation, move the arrow to whichever zone (Zone 1 or Zone 2) the handset will be used and then press the soft key below Reg. The following occurs:

•

The selected DRM makes checks regarding the handset registration request.

•

If there are no unexpecte d conditions, the assoc iated base module and handset communicate using special link-up signaling

•

The handset displays a “Reg istration Complete” message t o the user.

For dual-zone operation, move the arrow to whichever zone (Zone 1or Zone 2) it will be used with this DRM and then press the softkey below Reg.

In the future, you will need to re gister the handset with the other DRM with which it will be associated.

•

The second DRM makes che cks regarding the h andset registratio n request.

•

If there are no unexpecte d conditions, the assoc iated base module and handset communicate using special link-up signaling

•

The handset displays a “Reg istration Completed” message to the user.

The LEDs on the DRM have the f ollowing meaning:

Flashing

T o e xit an y screen a nd mov e back to the pre vi ous screen OR if you do not want to

Power

LED Handset is in Registration Mode for

Line 1

Control

LED Handset is in Registration Mode for

Line 2

make any changes at this time, press the softk ey below Exit.

Proceed to the inst ructions in the section titled “Mappin g the MDW 9040 to the Correct Communications System.”

Removing Registration Between a Handset and a DRM

To eliminate a registration between handset and DRM:

Follow Steps 1 through 6 of the registration procedure above.

At the Registration screen (Zo ne 1 and Zone 2), press the softkey below UnReg.

Mapping the MDW 9040 to the Correct Communications System

The communicati ons sys tem you use determin es what informati on the MD W 9040 Pocke t Phon e can di splay and how the phone lines and programmable/intercom/drop buttons are identif ied. (For a detail ed description of Button Mapping,” see the appropriate “Button Mapping” topics in the “MDW 9040 Compatibility” section in Chapter 5.)

Reacti n g to the Button Mapping Display Screens

Issue 1, May 2000

During the registration process between the handset and the DRM, the handset notes the type of DRM to which it is connected ( either a DRM-D or a DRM-E). When your handset has been successfully registe r ed, a mes sa ge appears on the screen infor mi ng

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Mapping the MDW 9040 to the Correct Communications System Installing and Registering the

you to which communications system your handset has been mapped. The table below lists the default swit ch interfaces fo r each DRM type.

If your handset has been registered to this type of DRM:

and the Switch Protocol Is:

The Default Switch Interface Is:

DRM-D DCP DEFINITY DRM-D TDL MERLIN MAGIX DRM-E ATL MERLIN (other) NOTE: If the Switch Interface should be MERLIN (410/820), see procedures on the

next page. DRM-E ETR PARTNER NOTE: If the Switch Interface should be MERLIN (other), see procedures on the nex t

page.

As indicated in the table above, use the procedures on the next page if the switch interface for your handset is not correct.

1 2

Pres s to ente r Menu Mode. Press the Select-Row ( ) button until the arrow is to the right of

Configuration and then press the softkey below Sel.

At the initial Configure Mode screen, press the softkey below More.

Press until the arrow is to the right of Button Map and th en pr e s s th e softkey below Sel.

From the Button Map screen s, choose Partner, or Def inity, or Merlin (410/820), or Merlin (other). When the arrow is to th e right of the correc t switch interface, press the softkey below Sel.

Filling Out the Handset Label

Once you have checked to make sure that the MDW 9040 is mapped to the corr ec t com mu nications system, f ill out the handset label on the back of the handset.

Note:

The MDW 9040 has a label on the back of the handset near the top where you can record:

•

The MDW 9040 display shows the status of up to 12 lines or programmable/intercom/drop buttons. Since the MDW 9040 is compatible with several different communi cations systems, dia grams of the button m appings for these systems are pro vided in Chapter 5.

Your extension number. The mapping of your MDW 9040 line button s t o those on a wired phone for your

communications sys t em.

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EXT.

Installing and Registering the MDW 9040 Pocket Phone Other Han dset Configura tion

IMPORTANT NOTE: Before filling out the handset label, read these notes.

* Use a pencil or ballpoint pen on the label, in case you want to

erase th e informat ion later.

* DO NOT use felt-tip or other types of non-erasable markers. * Also, DO NOT remove the label. Leave it on the back of

the handset.

B C D 1 2

EXT.

3 4 5 6 7 8

Figure 7. The Handset Label

To fill out the hand se t label:

Write your e x tension number on the labe l.

Locate the section in Chapter 5 that describes the button mapping for your communications system; then copy th e mapping to the label for ease of reference.

Other Handset Configuration Options

Before using your hands et and its display, you may also wish to do the following :

•

Choose the Language in which the display message will appear . For more information about choosing the language for all messages, see Chapter 3.

•

Select the Disp lay Message Length (1 or 2 lines). For more information about selecting mess age length, see Chapt er 3.

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Installing and Using the Battery Charger Installing and Registering the MDW 9040 Pocket

Installing and Using the Battery Charger

The battery quick charger charges battery packs in both the spare battery compartment and in the handset when the han d set is placed into the h an dset cradle. If both are prese n t at the same time, char g ing in the spare battery compartment is suspended until the battery pack in the handset is fully charged.

Note:

Do not touch, push, or pull any exposed battery contacts.

“Battery Charge State Label”

WT Cradle

Spare Battery Compartment

Battery Contacts

Spare Battery Compartment

Figure 8. The Battery Charger

Battery Charger Feat ur es

The battery charger of fers thes e features:

•

The Spare battery compartmen t refreshes the battery pac k automatically by fully disc harging it before recharging it. This process reduces or eliminates the potential “memory” effect. Memory effect, which reduces a battery’s capacity, occurs over time when you repeatedly recharge a batte r y before it is fully discharged.

•

The handset cradle charges a battery pack in the handset.

•

The REFRESH button, when pressed, refreshes the handset battery pack in the handset cradle by fully discharging the battery pack before recharging it.

•

The REFRESH and the HANDSET LEDs go on when the REFRESH button is pressed and stay lit until the battery pa ck finishes discharging.

REFRESH REFRESH

Handset Cradle Battery Contacts

HANDSET SPARE

Button LED

LED

•

The HANDSET LED, when lit, indicates that the handset battery pack is installed in the handset, and the handset is in the handset cradle.

•

The SPARE LED, when lit, indicates that a batt er y pack is in the Spare battery compartment.

Note:

Before you use the MDW 9040 Pocket Phone handset for the first time, the battery pack mu st be charged.

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Installing and Registering the MDW 9040 Pocket Phone Installing and Using the Battery

The color of the battery charger's LEDs indicates the state of the corresponding battery pack, as shown in the following table:

Battery Charger LED State

for the SPARE

Battery Status LED

for the HANDSET Battery Status LED

Steady orange Battery is charging Battery is charging N/A Steady green Ba ttery is fully cha rged Batte r y is fully charg e d N/A Flashing red See Note below.

Stea dy re d Bat te ry is in th e

Note:

If either the SPARE LED or the HANDSET LED is flashing red, both ba ttery packs must be

Battery has o ne of the following prob lems:

Is not seated properly in the charger

Has dirty contacts Is defective

Discharge portion of the Refresh cy cl e.

Battery has one of the following problems :

Is not seated properly in the char g er

Has dirty contacts Is defective Battery is in the

Discharge portion of the Refresh cycle.

removed fro m the char ger to cle ar the flashing -red condit ion. Addre ss the pos sible probl ems for one battery pack at a time to determine whether one is ba d.

Positioning the Battery Charger

Before you install the battery charger, note the following considerations:

for the REFRESH Status LED

N/A

Battery is in the Discharge portion of the Refresh cycle.

Note:

The battery charger can be placed on a desk, or it can be mo unted on a wall.

•

Locate the battery charger within 5 feet (1.6 m) of a properly wired ele ctrical outlet that is n ot c o n tr o ll ed by an On/O ff sw itch.

•

If your communications system uses an uninterruptible power supply, such as a backup generator, you may want to connec t the battery charger to that power supply.

•

Do not locate the battery charger where it will be exposed to direct sunlight or water.

WARNING:

The rechargeable battery pack may contain elements that are harmful to the environment (for example, nickel). Do not burn or puncture the battery. As with other batteries of this type, burning or puncturing could release toxic material that could cause injury. Do not dispose of it in household garbage. For information about recycling or proper disposal, consult your local solid waste (garbage) collection or disposal organization.

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Installing and Using the Battery Charger Installing and Registering the MDW 9040 Pocket

Installing the Battery Charger

•

If you are wall-mounting the battery charger, follow Steps 1 through 7.

•

If you are desk-mounting the battery charger, follow only Steps 1, 5, and 7.

To install the battery charger:

Check to make sure the battery charger’s power cord is unplugged from the wall outlet before continuing. If you are desk-mounting, skip to Step 5.

To wall-mount, place the battery char ger’s wall-mounting templ ate (located on the last page of this book) against the wall. Choose a location bac k ed by a wooden stud (if una vailable, use toggle bolts instead of the s upplied wood screws). Hold the template straight; us e a leve l if needed.

Mark the locations for the two wall-mounting screws, and then remove the template fr o m the wall. Lightly tap a nail into the wall to star t the holes.

Place the screw through the wa ll spacers so that the screw head nests in the indentation on the spa ce r. Start the screws, and scre w them in until the wall spacers rest against the wall.

Insert the battery charger’s power cord/AC adapter into the battery charger. If yo u are desk-mounting the battery charger, skip to Step 7.

Place the keyhole-shaped openings in the back of the batte r y charger ov er the scre w heads and wall spacers, then slide the ba ttery charger do w n ward into th e groove in th e wall spac er s to lo ck it into pl ace.

Plug the battery charger’s power cord/AC adapter into a properly grounded, 3-pr o ng wall outlet that is n ot c o nt r o lled by an On /O ff sw it ch.

Inserting the Handset into the Battery Charger’s Handset Cradle

Positioning and Inserting the Handset

Correct pos itioning of the handset in the charger is impor tant to ensure proper charging:

Position the handset (with either battery pack attached) so that the two small round holes in the bottom of the handset fit over the two guide pins on the bottom of the handset cradle.

Rock the handset back into t h e cradle until it is f ir mly seated with the back of t he handset battery pack against the bac k of the handset cradle.

When the handset has been inserted correctly, the following occur:

•

The HANDSET Battery Status LED lights.

•

If the handset i s pla ced off-hook, the OFF-HOOK icon in t he dis play i s no l onge r visible.

•

Any call tha t was in progress is terminated.

•

After 15 seconds, the handset enters the energy-saving “sleep” mode.

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Installing and Registering the MDW 9040 Pocket Phone Installing and Using the Battery

HANDSET LED

Guide Pins

Figure 9. Inserting the Handset into the Batt ery Ch arger

Removing the Handset from the Handset Cradle

To remove the handset fr om the handset cradle, lift it out.

Extending Battery Life

The battery ch arger will charge a battery pack in the handset if you simply insert the handset in the battery charger's handset cradle; however, the Refresh process fully discharges the battery pack before recharging it, thereby ensuring the best possible c harge and the longest ta lk time. For more information about the batter y charger, see the nex t se ct io n , Positioning and Installing the Battery Charger.

“Memory effect” reduces a battery's capacity and can occur when you repeatedly recharge a battery pack before it is fully discharged. The nickel metal hydride battery pack shipped with your MDW 9040 is resistant to the memory effect. Even so, it is recommended that you refr es h your battery pack at least once a week.

The follo wing table shows how long refreshing takes, depending on how much cha rge is left in the battery pack when you insert it into the charger and press the REFRESH button:

Battery Pack

Standard Battery Pack

Battery-Pack Charge State Average

Discharge Time

Low charge ( Battery icon is lit) 0.5 hours 1.25 hour 1.75 hours Full charge 3 hours 1.25 hour 4.25 hours

Average Recharge Time

Average Total Time

Extend ed Battery Pack

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Low charge ( Battery icon is lit) 0.5 hours 3.25 hours 3.75 hours Full charge 8 hours 3.75 hours 11.75 hours

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Installing and Using the Battery Charger Installing and Registering the MDW 9040 Pocket

Note that your handset will consume power both during talk time (when the hands et is turned on) and during standby ti me (when the handset is turned off, but out of the battery charger). The following chart illustrates typical power usage:

Battery Use at Full Charge

Type

Approximate Talk Time

Approximate Standby Time

Standard Batte ry Pack 3 hours 22 hours Extended Battery Pack 8 hours 72 hours

As a guideline, you can expect a 1-hour reduction in talk time for every 7 hours of standby time. Similarly, you can expect a 7-hour reduction in standby time for every hour of talk time.

The follo wing s teps will ensure an uninterrupted supply of power to your MDW 9040 Pocket Phone:

•

If you have only one battery pack, be sure to refresh it at least once a mont h. You can refresh it by:

Placing it in the Spare battery compartment of the battery charger.

Leaving it in the handset, placing the handset in the hands et cradle of the battery char ger, and pressi ng the REFRESH button.

•

If you have two bat tery packs, exchange the packs between the handset and the Spare battery comp ar tment at least once a week, so that each battery pack is automatically refres h ed. (Alternate the battery pa cks even if the handset battery never flashes the Ba tter y icon in the hands et display to indic ate a low battery condition.)

•

The average battery life for both the standard and the extended battery packs is approximatel y one year, assuming that the battery is discharged and charged once a day. If the ba ttery packs are discharged an d charged twice a day, the life expectancy is approximately six months.

Note:

Depending on the level of memory effect that the batter y pack has, it is sometimes necess ary to refresh the battery pack two or more times:

Insert the battery pack in the Spare battery compartment of the battery charger and leave it there until the SPARE LED is steady green. Remove the battery pack from the charger, then reinsert it, and leave it until the SPARE LED is steady green a second time.

OR, with the battery pack in the handset, insert the handset in the handset cradle, press RE FRESH, and leave it there until the HANDSET LED is steady green. Remove the handset from the handset cradle, then reinsert it, press REFRESH again, and leave it until the HANDSET LED is steady green a second time.

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Installing and Registering the MDW 9040 Pocket Phone Inserting a Battery Pack into the

Inserting a Battery Pack into the Spare Battery Compartment

Inserting the Battery Pack

Spare Battery Pack

Slide the battery pack (or an optional extended battery pack) into the spare battery compartment until it is firmly seated, that is, with the back of the battery pack against the back of the Spare battery compartment. Do not force the battery pack down.

The Spare battery co mpartment has a vertical ridge o n each side that serves as a “guide rail” for pos itioning the standard battery pack.

Vertical Guide Rail

Spare Battery

Pack Guide Pi n

Battery Charger

Contacts

Spare Battery

Compartment

Handset Cradle

Removing a Battery Pack fro m the Spare Battery Compartment

Issue 1, May 2000

Vertical Guide Rail

Figure 10.

Inserting Battery Pack Into Spare Battery Compartment

SPARE

LED

To remove a battery pack from the Spar e battery co mpartment of the charger, lift the battery pack up and out.

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3 Using the MDW 9040 Pocket Phone

Important Safety Instructions

Please see “Important Safety Instructions” pro vided at the beginning of this manual.

About the Handset

The MDW 9040 Po cket Phone supports normal operation of all of the features of the switch as far as is practica l within the limitations of its reduced size and power and the nature of wireless operation. There are very few diffe r ences in operation between the wireless MDW 9040 Pocket Phone and a wired deskset.

This chapter describes the handset and how to use it. It also explains how to use a headset.

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Using the MDW 9040 Pocket Phone About the Handset

Handset Features

14 13

12 11 10

Antenna

— Extend fully or retract fully to use

hand set. Ex tend fully to maximize th e ha n dset ra ng e

and vo ice quality.

Receiver

— Receives the sound of your caller’s

voice, unless a headset is connected.

Handset Display with Backlighting

— Displays

status of lines and range as well as system and local programming messages. F or a detailed descript ion, see “Handset Display” on the next page.

Four Softkeys/Column buttons

with Select button to choose a line or

— Use together

programmable/inte rcom/drop button.

Menu button

Redial

Feat/P

123

Conf

456

Trans

789

Hold

ABC DEF

JKL MNOGHI

TUV WXYZPQRS

OPER

5 6

Select-Row button

pointer, and, together with the Column buttons, to choose a line or progra mmable/intercom/drop button. Also used to “wake -up” the phone.

Dial pad

calls or accessing features .

Headset Connector

to use the head set.

— Press to p u t a call on hold.

Hold

— Press to enter Menu Mode.

— Use to mov e th e Se le ct- Ro w

— The usual 12-button dial pad for placi ng

— Plug in the headset adapter

9040

— Press to tr ansfer a ca ll to another extension.

Trans

— Press to conference in (add) another person

Conf

to your call.

Figure 11. The MDW 9040 Wireless Phone

Feat/P (Feature/Program)

— Press t o access switch-dependent features or to enter Programming Mode.

(On/Off)

— Press to turn the handset on. ON appears in handset display. To turn off, press again.

Turn on to place or answer a call, and turn off to “hang up.”

Redial button

Volume control

Mute button

Lanyar d Lo op

— Press to redial the last number manually dialed from the handset.

— Press “+” to increase or “

” to decrease the volume of the receiver or alerter.

— Press to turn the handset microphone off for privacy.

— Attach an (optional) lanyard for carryin g the handset.

The Handset Display

The MDW 9040 Pocket Phone display has one line of icons and four alphanumeric-character lines (up to 16 digits and/or characters on each line) to provide you with status information and programming options. The

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About the Handset Using the MDW 9040 Pocket Phone

MDW 9040 displ ay also pr ovide s Back lig hting so th at you can read your displ ay in poor ly-lit environments. You can choose to turn on the Backlighting feature or turn it off as well as select the amount of time the feature is on. The following default screen appe ars initially on the hand set display.

Monday, July 19, 1999

5 1 A

6 2

Figure 12. The MDW 9040 Display

•

The top row of the display shows status ic ons. The following lis t describes the

7 3

meaning of each icon (from left to right).

1 2 3 4 5 2 7 8 96

Figure 13. The Top Row of the Display Showing the Handset Icons

Message

The

Radio Frequency (RF) Signal Level

The signal strength.

icon ( ) lights when you have a message.

icon ( ) is divided into four bar s to sh o w the r adio frequenc y

8 4

Handset Off-Hook Status

The

Battery Charge Level

The more information, see “ Low Battery Indicator” later in this chapter.

Vibrator Status

The

Ringer Status

The no icon is displayed.

Speaker Mute Status

The pressing the Mute button on the side of the handset.

More Options Available

The

icon ( ) lights when the vibrator has been activated.

No Ring

•

The second and third rows of the display shows the inform ation you would se e

icon ( )lights when the handset or the headset is off-hook.

icon ( ) is divided into four sections to show the remaining battery life. For

icon ( ) lights when the alerter is disabled. If the ale rter is enabled ,

icon ( ) lights when the handset or headset microphone has been turned off by

icon ( ) lights when there are more options that are available.

on the top line of a wired system phone’s dis play. The information varies according to which communications system you are using. For example, the

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Using the MDW 9040 Pocket Phone About the Handset

display may sho w the current date, the numb er you are calling, or caller ID information (if the system supports this feature). Th is display line i s also used for feedback when testing and programming the handset.

Line Status Indicators

Note:

When the MDW 9040 is shipped from the factory, it is set f or a 2-line display. (See the default display screen on the previous page.) However, the display message length can be changed to 1-line if so desired. If you choose 1-line of information for your display, four additional programmable b uttons appear on the third line of the display.

•

The fourth and fifth rows on the display show the line or programmable/inte rcom/d rop b uttons . Li ne Statu s indic ators , such as a tria ngle or a square next to t he line you are us ing or to whic h you wi ll be con necte d once you turn on the phone are disc ussed in Line Status Indicators in the next sect ion. F or more information abou t button-mapping, see Chapter 6.

Note:

When the disp lay is blank, the handset is either tur ned off or in the power - saving “sleep” mode. You can activate th e dis play and Backlighting (if programmed) by press ing to “wake up” the handset and go off-hook, or by press ing

, or the volume

buttons (labeled “+” and “-” on the side of the handset) to “wake it up.”

There ar e up to 12 st atus indicators (1 through 8, A through D). See Figure 2. Each one corresponds to a specific outside line or programmable/intercom/drop button. (The function of thes e s tatus indicators v aries, depending on the communications system you are using — see the Button Mapping topic for the appropriate communications system switch in Chapter 6, “MDW 9040 Pocket Phone Comp at ib i li ty.”) Th e sta tu s in d i cators show ei th e r a tr i an g le ( ) or a rectangle ( ), signify ing the following activity:

Note:

All line status indicators time out after approximately 10 seconds if the handset is on-hook. When time-out occurs, the handset goes into the energy-savi n g “s le ep m o d e. ”

For PARTNER Systems:

A triangle ( ) showing line sta tus is the equiv alent of a green LED o n a wired sys tem phone.

A rectangle ( ) showing line status is the equivalent of a red LED on a wi red system phone.

For all other Systems:

A rectangle ( ) showing line st atus is the equivalent of a green LED on a wire d system phone.

A triangle ( ) showing line status the equivalent of a red LED on a wired system phone.

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About the Handset Using the MDW 9040 Pocket Phone

The Select-Row Butt on and the Column Buttons

The MDW 9040 Pocket Phone can display the status of up to 12 lines/in tercom/programmable buttons, but the number of lines supported by compatibl e communications system switches varies.

Use the Select-Row ( ) button to move the pointer (arrow on the right side of the display) up one row. The pointer moves to that row, cycling through the three rows in turn, and then returning to the bottom row.

Located under the display are four Column buttons, labeled

(in Menu

Mode, these four buttons are calle d Softkeys). Eac h Column button affects one of the four columns or programma ble/intercom/drop buttons directly above it

Thus, once you have moved the Select-Row ( ) button, press the Column button ( ) to select the line or programmable/intercom/drop button in that row.

For example, if you pr es s the s ec ond Column button from the left (s haded in Figure 19 below), you sele ct Line 2, a s indicat ed by the t ria ngle (for PART NER) next to 2 in the figure below.

Selection rectangle

Selection triangle

5 1

6 2 B

7 3

8 4

Placing the Handset Off-Hook

shade this but ton

Figure 14. Using the Row and Column Buttons Together

To place the handset off-hook:

Press

This action wakes up t he handset and tells the switch that the handset is off-hook. The icon on the display scre en lights.

The Home screen appears on the display. See Figure 17 for a sample display.

Note:

If you press a second time, the handset goes off.

For more information about using the display to se t or cha nge the handset settings , see “Changing the Handset Settings” later in this section.

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Using the MDW 9040 Pocket Phone About the Handset

Signal Strength and Range Indicators

Signal Strength is indicated by the number of bars in the Radio Frequency (RF) Signal Level icon ( ). Four bars indicate optimal signal leve l, while one bar or no

bars indicate poor signal level.

Note:

The antenna must be either fully retracted (for short range) or fully extended (for maximum range) to use the Pocket Phone.

The handset provides an audible and a visual signal to alert you when the handset is near the end of the range of the radio mod ule. Depending on how far away the handset is fr om th e radio module, the signals function as follows:

•

OUT-OF-RANGE During a Call: The handset emits 2 beeps and/or turns on the vibrator f or a short period of time and flashes the icon continuously.

Whic h means: Out of range. You have walked into an area that is near the end of the operating range of the radio module. You can continue your conversation or initiate a call, but you are likely to experience a degradation in voice quality or possible loss of communications link. If a loss of link occurs , the call will be automatically placed on hold, before the handset will turn off. To talk with your party, move back to ward the radio module, press , then proceed as you would for any call placed on Hold.

•

OUT-OF-RANGE During a Call Attempt: When you try to make a call, the handset emits 2 beeps and flashes the icon twice; then the handset automatically turns off. Whic h me ans: Cannot es tablish communication link. You are complete ly out of range of the radio module. To make the call, move back towards the radio mod ule and try again.

Refer to Chapter 5, “Troubleshooting,” for additional information about out-of-range conditions.

Low Battery Indicator

The Battery Charge Level is indicated by the number of cells displayed on the Battery C harge Level icon ( ). If all four cells are filled in, the battery is fully charged. If two or less ce lls are displayed, it is time to recharge the battery.

The standard battery pack has approximately three hours of continuous talk time after being fully charged. The optional extended battery pack has appro ximately eight hours of continuous talk time after being fully charged.

When the handset is On and the battery power is low, the handset will emit two beeps and/or turns on the vi brator for a short period of time and the icon on the handset display will flash. When this occurs, you have five minutes or less of talk time left. At this point, you can either:

•

Complete your call, turn the handset of f, and recharge the batt ery pack, OR

•

If you have a charged spare battery pack, place your call on Hold and replace the handset battery pa ck with the spare battery pack. Wait 6 to 10 seconds, then turn the handset on and proceed as you would for any call place d on Hold.

Note:

When the battery power is low, the two beeps will sound each time you press until either the batter y is drained or you replace the battery. If you continue talking, the handset will turn off when the battery pack is drained. Your call will be placed on Hold automatically so tha t you ca n swap battery packs or pick up the call on another telephone.

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Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone

Adjusting the V olume of the Handset

The volume control is located on the side of the handse t. This control raises (the “+” button) and lowers the volume (the “

” butto n) of th e A lerter and the Receiver . There are four incremental volume levels. If the Ringer is enabled on the user menu, the display indicates the current volume level with arrows (>>).

•

To raise or lower the Alerter (or Ringer) volume: While the MDW 9040 is awake but on-hook, press the “+” or the “-” button. Each time you press the “+” or “

-” button, the handset makes a “chirping” sound, and the display shows the

current volume level:

Ringer:>>>

5 1 A

•

To raise or lower the volume of the Handset Receiver (or the Earpiece): While

6 2

7 3

8 4 D

the MDW 9040 is of f-hook, press the press the “+” or the “-” button. Each time you press the “+” or “

-” button, the handset audio dial tone level changes, and

the display shows the current volume level:

Ear Le ve l: >> >

5 1 A

6 2 B

7 3

8 4 D

Muting the Handset or Headset Microphone

To turn off th e mic ropho ne ass ociat ed with the handset or h eadset whil e the handset is off-hook:

Press the Mute ( ) button on the side of the handset.

The microphone is turned of f. The

Note:

If you press a second time, the Mute function is turned off.

icon lights.

The Mute function is also turned off wh en the handset goe s on-hook or if the user changes to an other line.

Setting or Changing the Handset Settings

You can set or change the handset settings by entering Menu Mode (pre s s for the followi ng functions:

•

From the CONFIGURE menu

Select the Language in which the dis play message will appea r

Choose the Length of the display Message (1 or 2 lines)

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and completing the procedures

)

Using the MDW 9040 Pocket Phone Setting or Changing the Handset Settings

•

From the OP T IONS menu

Choose the Type of Alerter you want to hear on your phone, either the ringer or the vibrator

Tur n on Backlighting for your telephone display

Tur n on the Line Pre-Se le ct feature

Hear Key Cli c ks as you press keys on the telephone dial pad

•

From the TEST MODE menu

•

Enter Local Test Mode, which enables you to te st the alerter, vibrator, and display

•

Enter Wireless Test Mode, which enables you to test sound clarity, signal strength, and voice quality

Selec tin g a Me nu Item

The Selection control buttons are used to identify fields within three rows (the 3rd, 4th, and 5th rows) on your display.

•

After p ressing to enter Menu Mode, use the Se le ct-Row ( ) button to

move the arrow, which is pla ced to the right of the line currently being viewe d, to the appropriate option. The cursor moves down from the second to the third row, then to the fourth row, and then cycles back to the second row again.

This action w akes up the handset and enables all of the other hand se t buttons.

•

The four Softke ys ( ) beneath the display al low you to select the item s sho wn on the fifth row of the display screen.

For example, to select an option on the handset display:

Press

to enter Menu Mode.

The display shows the initial Menu screen.

Options Configuration Test Mode Sel

Exit

Issue 1, May 2000

Note:

The currently active op t i on, if there is one, is flashi ng.

Press th e Se le ct-Row ( ) button unti l the ar r ow is pl ac ed to the righ t of th e row on which the selected option is located. For example, press until the arrow is placed to the right o f Options as in the example above.

Press the Softkey ( ) below Sel (for Select).

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Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone

Responding to the Last Line on the Screen

On the bottom row of the screen, you ma y see SEL, MORE, or EXIT such as in the following exam ple:

OPTIONS MENU

Ringer

Note:

Vibrator Sel

The currently active option, if there is one, is flashing.

Exit

These options indicate:

•

SEL(ECT) — you can SELECT the currently high lighted option such as Sys tem or Language by pressing the softkey below SEL.

•

MORE — there are more opti o n s than shown on the current screen. To see the next screen of options, press the softkey below MORE.

•

EXIT — available on many screens, this option allows you to exit the current screen and go up one level to a previous screen.

Using the Configuration a n d Option Menus

As you read the following information, follow “A Flowchart for the Configuration, Options, and Test Mode Display Screens” provided on page 35.

Configuration Menu

Before you begin to use your MDW 9040 Pocket Phone, you must configur e the telephone for th es e options accessed through Configuration Menu:

Enter the Configuration Menu in the following manner: Press to enter

Menu Mode, press the Select-Row ( )button to move the arrow to Configuration, and then press the soft key below Sel.)

•

REGISTERING the handset with the correct DRM(s)

Note:

For detailed ins tructions on registering the handset with the appropriate DRM(s), see the information included in Chapter 2 o n page 13.

•

Selecting the LANGUAGE in which the display menu text wil l ap p ear

You can choose one of four languages in which the display messages will appear on your telephone. The se languages include: English or French or Latin American Spanish or Brazilian Portuguese.

•

Choosing the LENGTH of a display MESSAGE

When the MDW 9040 is shipped from the factory, it is set for 2 lines of text, on the second and the third l ine s of the displ ay scr een. Ho we v er , the dis play mes sage length can be changed to 1 line of text if so desired.

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Using the MDW 9040 Pocket Phone Setting or Changing the Handset Settings

Options Menu

Once your handse t is registe red with the correct DR M, you ca n cus tomize your MDW 9040 with these options accessed th rough the Options Menu:

Enter the Options Menu in the following manner: P r es s to enter Menu

Mode, press the Select-Row ( )button to move the arrow to Options, and then press the softk ey be low Sel.)

•

Choosing the Type of ALERTER you want to hear on your phone Select either the Ringer or the Vibrator option to alert you when there is an

inco ming call .

The Ringer is an audible signal to notify you of an incoming call. If a call comes in while the phone i s idle , the hands et rings . If you are alrea dy on a call , the handset chirps softly. You can adjust the volume of the alerter by pressing the “+” button or the “-” button on the si de of the handset when the phone is turned off.

The Vib ra tor can be used in pla ce of the alert er i n situ ations whe re you do not want to disturb others with an audible ring.

Note:

The No Ring icon ( ) is lit on the handset when the ringer is turned off. When th e Vibrat or f ea tu r e is ac tive, the ( ) is lit.

Both the rin ger and the vib rator ca n be dis abled a t the s ame time. In this case the only notification you have of an incoming call is that a line sta tus indicator (a tri an gle or a squ are, d ependi ng on your c ommunica tions system) flashes in the display.

•

Activating the BACKLIGHTING Feature for your telephone display and if turned on, choosing the amount of time the Backlighting is active.

Backlighting for the handset display allows you to see the display in poorly-lit environments. The display is fact ory set to ON for the MDW 9040 Pocket Phone. However, the Backlighting Feature can also be turn OFF.

If you choose to turn ON the Backlight ing feature for your handset displ ay, you can also choose the amount of time the Backlighting is acti ve. The options are 7 seconds, 15 seconds, and 30 seconds.

•

Turning on the LINE PRE-SELECT Feature

Line Preselection lets you choose the line or button you want to use before turning t he handset on. For exampl e, suppose your phone is ringing, but y ou want to pick up a call that is holding on another line inste ad of the ringing call. In normal operation, the communications system automatically connects you to the ringing line as soon as you turn on the handset. With Line Preselection enabled, you can select the line you want to connect to before turning on the handset.

The Line P r e-S e lect Featu r e ca n be tu rn ed ON or turned OFF.

•

Choosing to Hear KEY CLICKS as you press keys on the telephone dial pad You can choos e whet her you want to hear key clicks as you enter numbers into

the handset. The Key Clicks Feature can be turned ON or turned OFF. If you choose to turn ON the Key Clicks feature, you can also choose the volume

of the Key Clicks. The options are High, Med, and Low.

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Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone

A Flowchart for the Configuration, Options, and Test Mode Display Screens

Tuesday, July 19, 1999

9:42 am

1 234 A

Home Screen

to select the

Configurat i on Menu

CONFIGURE MENU

Registration

Button Map

Sel More

Exit

Press the softkey below

CONFIGURE MENU

Msg. Length Language

Sel

More Exit

For Registr ation, choose or

For Button Map,

choose or

Merlin (410/820)

Merlin (o t he r )

For Msg. Length, choose

2 lines

For Langu age, choose

French

Portuguese

Zone 1

Zone 2

Partner,

Definity

1 line

English

Spanish

, or

Press the

Options Configuration Test Mode

Sel

Press the

to select the

Option Menu

OPTIONS MENU

Ringer Vibrator Sel More

Press the softkey below

OPTIONS MENU

Backlighting Pre-Select Sel More Exit

Press the softkey below

Menu Button

Exit

Select-Row Button

Exit

For Ringer and Vibrator, choose

For Back l i ghting and Pre-Select, choose ON or

If you turn ON Backlighting, choose the amount of time it will remain on:

or 15 or 30

OFF

seconds

TEST MODE

Local Wireless T

Sel

OPTIONS MENU Key Clicks

Sel Exit

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

For Key Cli cks,

Med

OFF

, or

Low

choose ON or If you tur n O N

Key Clicks, choose the volum e of the key clicks:

High

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Using the MDW 9040 Pocket Phone Setting or Changing the Handset Settings

Using Local Test Mode

You can use Local Test Mode to activate the audio warning signal, the vibrator, and all visual indicators on the handset display, enabling you to test the following:

•

Does the audio warning s ignal work?

•

Does the vibrator vibrate?

•

Is the display operational?

•

Does the microphone and earpiece work?

Note:

While in Local Test Mode, the MDW 9040 cannot make or receive calls.

To use local test mode:

Press

The initial Menu screen is displayed.

Press to move the arrow to Test Mode and press the so ftkey below Sel.

The initial Test Mode Menu (Local and Wireless Test) is displayed.

Press to move the arrow to Local and then press the softkey below Sel.

The handset emits two beeps, the vibr ator vibrates , and all indicators on the display appear (including the rectangles and truncated triangles), as shown below.

If the beeps do not sound , the vibrator does not vibrate, or the indi cators do not appear, repeat Steps 1-4. If you still have problems, call for cust omer sup port as described on the inside fr ont cover of this book.

To exit both Local Test Mode and Menu Mode, press again.

Note:

You must exit Local Test Mode to reinstate proper call handling.

Using Wireless Test Mode

You can determine sound clarity, signal strength, and voice qua lity using Wireless Test Mode. You sho uld use W irel ess Tes t Mode to he lp you loc ate t he bes t plac e to insta ll the radi o module(s ) to opt imize t he

performance of your MDW 9040 Pocke t P hone. Repeat the tests several times, with the r adio module positioned in a different location each time.

By performing the tests as you walk around the area in whic h the handset will be used, you can determine the handset’s range and the voice quality throu ghout the area of coverage. To perform the tests, al l you need is an electrical outlet for the radio module and a charged battery pack in the handset. You can perform the tests multiple ti mes and in any order; and you can exit at any time by press ing .

Note:

Ignore anything that appears on the display if you press “4” while in

Wire less Test Mode. This information is for Lucent Technologies technicia ns’ use only.

While usin g Wireles s Test Mode to walk on-site for a pre-site sur vey, walk with the handset antenna down to guarantee proper coverage.

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Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone

To use wireless test mode :

Press

The initial Menu screen is displayed.

Press to mo v e t he ar ro w to Test Mode and then press the softke y belo w Sel.

The Test Mode Menu is dis p layed.

Press to move the arrow to Wireless Test and then press the softkey below Sel.

The handset bee ps twice and, if t he vibrator is enabled, it vibr ates; then you hear a simulated dial tone. This dial to ne continues until you exit Wirel es s Test Mode.

Note:

While in this mode, the MDW 9040 cannot make or receive calls.

To verify Switch Interface Type (such as MERLIN, DEFINITY, or PARTNER switches), press the softkey below More at t h e Test Mode Menu (Local and

Wireless Test). One of the following switch interface codes is displayed on the third line of the

screen.

This Switch Interface Co de Is Used For:

ATL

DCP ETR TDL

To identify the matching DRM for this handset, press “3.”

MERLIN switches Undefined interface type or not

connect ed to live switch DEFINITY switches MERLIN and PARTNER switches EXPRESSO switches

The display indicates to which switch the interface is conn ected.

To determine voice clarity, listen to the simulated dial to ne as you walk around.

A clear, steady tone indicates good sound clarity.

To determine signal strength for both the handset and the DRM, press “1.”

The display shows the signal strength (SIG) for both the handset (HS) and the base (B) (the r adio module) at the moment that 1 was pressed, usin g a number from 1 to 10, as shown in the following display.

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Using the MDW 9040 Pocket Phone Setting or Changing the Handset Settings

Note:

The higher t he number, the stronger the s ignal, as shown in the following table. You can press “1” again to show a subs equent signal-stre ngth reading. Each ti me you pres s “1,” you get a new reading.

Disp lay Numb er Signa l S t r ength Is

9 8 7 6 5 4 3 2 1

To determine voice quality of both the hands et and the DRM,

Strong Strong Strong Very Good Very Good Good Good to Fair Fair Near end of range Near end of range/los s of link

press “2.”

The display shows the voice quality (QUAL) for both the handset (HS) and the base (B) (the r adio module) using a number from 1 to 10, as shown in the following display:

Note:

The higher the number, the better the voice quality, as sho wn in the table below. A low number may indicate potential interfering devices (such as anothe r radi o tr an sm i t te r ) in th e are a. You can press “2” agai n to s h ow a subsequent v oi ce-qua lity re ad ing. E ach ti me you pr ess “2, ” you ge t a ne w reading.

Display Number Voi ce Quality Is

9 8 7 6 5 4 3 2 1

To determine power level, press “5.”

Very Good Very Good /almost error free Errors, but not noticeable in normal speech Errors, but not noticeable in normal speech Noticeable no is e Noticeable no is e Noisy but intelligible speech Noisy but intelligible speech Garbled speech Unintelligible speech

The display shows the power level to which the handset (HS) and the base (B) (the radio modul e) have adjusted. The power level adjusts from low po wer (1)

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Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone

to high power (8) as the Pocket Phone is moved farther from its base. To exit Wire less Test Mode and Local Mode, press .

When the signal strength, v o ice qual ity, and power level tests ar e co mplete, the follo wing message appears on the display screen:

Performance /Range Test in Wireless Test Mode

Note:

SIGNAL: VOICE: POWER:

If you wish to view the test results another time and thus repe at t he

H=xx H=xx H=xx

Rep

B=xx B=xx B=xx

Exit

Wireless T est, press the softkey below Rep.

Using the signal -st r ength test and the voice-quality test together, you can determine:

•

if the installation has been done correctly.

•

if the handsets and bases are working properly.

•

the range in which your MDW 9040 Pocket Phone performs best at your site.

Close Up Test

Note:

To guarantee proper coverage durin g this test, walk with the handset antenna down.

At no more than 5–10 feet (1.5–3.1 m) from its radio module, use the following procedure:

Make sure th e handset is turn ed off.

Press and hold do wn the Select button ( ) for three seconds.

While still holding , press .

The handset beep s tw ice, and the displa y s hows the handset settings, indicating you are in Wireless Test Mode. (While in Local Mode, the MDW 9040 can still receive notification of incoming calls.)

To enter Wireless Test Mode, press “W” (9).

WIRELESS TEST appears on the message line of the handset display. The handset beeps twice and vibrates, then you hear a simulated dial tone. This dial tone continues until you exit Wireless Test Mode. While in this mode, the MDW 9040 cannot make or receive calls . For more infor mation, see “Wirele ss Test Mode” in Chapter 3.

For all set s, do the following.

Press “1.” The display should show a 9 or 10 for signal strength (an occasional 8 is

acceptable). If it does not, see Chapter 5, “Troubleshoot ing,” for help with range problems.

Press “2.”

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Using the MDW 9040 Pocket Phone Using Handset Features

The display should show a 9 or 10 for voice quality (an occasional 8 is adaptable). If it does not, see Chapter 5, “Troubleshooting,” for help with range problems and/or voice quality proble ms.

Note:

If you are seeing numbers lower than 8-10 for either signal strength or voice qualit y while performing the Close Up Test, please refer to the “Troubleshooting Section” in this manual. This will ensure that your installation meets all installation and environmental r equirements.

Edge of Range Test

Note:

To guarantee proper coverage durin g this test, walk with the handset antenna down.

Periodically check the signal strength and voice quality as you walk away from the radio module. Each time you press “1” or “2,” you get a new reading.

When you see a signal strength of 3 at a power leve l of 8, you are at the “edge of range” for the MD W 9040 P ocket Phone . The dist ance will v ar y dependi ng on the environment, buil ding structure, and other factors. The range in an average office building is 500–700 feet (152.5–213.5 m). If, ho w ever, dense walls intervene, the distance could be less.

With a signa l strength of 3, press “2” to check the voi ce qu al i ty. When th e voic e qua li ty is 7 or 8, the voice connection should be satisfactory. This is the edge of your usable range.

Using Handset Features

“Waking Up” the Phone

In addition to bei ng off-hook, the MD W 9040 has an energy-saving “sleep” or “standby” mode. The MDW 9040 “g oes to sleep” 10 seconds after activ ity ceases (that is , after an alert s tops ringing or after you hang up).

You can wake up the phone in any of the following ways:

•

Press on the handset

•

Pres s th e Select - R ow but t on

Note:

•

When you “wake up” the phone, the handset display is activated and shows line and handset status.

You can also press to activate the display to see whether you have a message or to check whethe r your alerter is enabled without actually turning the phone on (if the communications system is very busy, for instance).

Press either of the volume control buttons ( “+” or “-”)

Press

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Using Handset Features Using the MDW 9040 Pocket Phone

Placing a Call

To place a call using your MDW 9040, use the following procedure:

Press on the handset (or the headset On/Off button if you have the headset attached) to turn the phone on.

The MDW 9040 seizes an available line and a triangle or a square depending on your communications system) appears beside that line in the handset dis play .

You hear a dial tone.

Dial the call as you would on a wired system phone.

To end the ca ll, press .

Note:

After 15 seconds, unles s there is other activity on the phone, the hands et goes into the energy-saving “sleep” mode.

Answering a Call

When you receive a call on your MDW 9040 Poc ket Phone, you hear a ringing tone if your alerter is enabled, or you feel a vibrati on in the handset if the vibrator is enabled, or both. To answer the call, us e the following procedure:

Press on the handset (or the headset On/Off butt on if you have the head se t attached) to turn the phone on.

You are automatically connected to the ringing line.

Speak into the handset to converse with your caller.

To end the ca ll, press .

Note:

After 15 seconds, unles s there is other activity on the phone, the hands et goes into the energy-saving “sleep” mode.

Manually Selecting a Line or Programmed Button

When you are placing or answering a call, the MDW 9040 automatically selects the line for you. In some situatio ns, however, you may want to select a particular line (for example, to use an “800” line). To select a particular line or programmable/intercom/drop button, use the following procedure:

Press . The icon displays steadily, and you are connected to an available line.

If the Selection arrow doe s not appear to the right of the row that includes the line or button you want to use, press

one or more times until the arrow is to the right of that row. (See “Column and Select Buttons” earlier in this chapter for more information.)

Press the

button that corresponds to the line or button within the Selection

rectangle that you wa nt to select.

You are connected to the line or you have access to the button you chose.

To deselect the line or button, pres s .

For informati on about assigning features to buttons, see “Programming Features for PARTNER, MERLIN, and MERLIN LEGEND Systems” in Chapter 6.

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Using the MDW 9040 Pocket Phone Using Handset Features

Preselecting a Line

You may sometimes wan t to select a line other than the line t o which the communica tions system automatically connects you. To preselect a line, you must first enable Line Preselection. See “Enabling or Disabling Line Preselection” earlier in th is chapter.

Once Line Preselect ion is enabled, use the following procedure:

If the handset is “asleep,” press

If the Selection arrow doe s not appear to the right of the row that includes the line or button you want to use, press

to wake it up and activate the display.

one or more times until the arrow is to the right of that row. (See “Column and Select Buttons” earlier in this chapter for more information.)

Pres s the Colu mn ( ) button th at corresp on ds to the li n e w it h in th e S election rectangle that you wa nt to select.

The icon flashes in the display and the handset emits double beeps.

Press . The icon displays steadily, and you are connected to the line you chose.

Accessing Certain Voice Mail Systems with a DEFINITY System

After dialing int o some voice mail systems (for example , Octel 200/250, 300/35 0), the MDW 9040 Pocket Phone may not provide touch tones in order to acce ss the voice mail syste m pro mpts. If you experience this pr oblem after dialing into your voice mail system, press

Feat/P

twice.Your Pocket Phone will then generate touch

tones and you will be abl e to navigate within your voice mail system. When you end your call to your voice mail system, or press any non-dialpad button

on your Pocket Phone (that is, Conf, Trans, Hold, Redial, Mute), your MDW 9040 will stop generating touch tones behind the voice mail system. You will need to

Feat/P

press

twice wheneve r you dial into these voice mail systems or after you have

pressed a non-dia lpad button.

Using a Headset

Lucent Technologies offers the Supra 9031 hea dset, which is specifically designed for use with your MDW 9040 Pocke t Phone or the Radium (o ve r -the-e ar) headset. A headset ass ists in c all answeri ng an d prov ides hands-free operation.

For ordering information, see Appendix D, “Order ing Replacement and Optiona l Parts.”.

CAUTION:

Plug ONLY the Supra 9031 headset cord or the Radium headset cord into the headset adapter.

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Using Handset Features Using the MDW 9040 Pocket Phone

Figure 15. Connecting a Headset to Your MDW 9040

Note:

Calls cannot be heard on the handset rece iver when the headset is plugged in to the hea dset adapter. The handset mi crophone is also deactivated. The range of the hands et is slightly diminished when you are using a headset. You may need to move closer to the radio module or move the radio module closer to you.

If desired, you can disconnect the headset from the ha ndset without dropping the call, either by unplugging the headset adapt er from the handset or by releasing the Quick Disconnect plug from the he ads et adapter cord. You can then use the handset as you normally would.

Programming Switch-Related Features

The follo wing procedure for programming a switch-related feature is merely an exa mpl e. I t may not be true for all switches. Check with your system administrator for further information.

Turn on the handset by pressing .

Enter the switch-specific Programming Mode.

Feat/P

Press to alert the switch that you want to activate a switc h-related feature.

The switch enters Programming Mode, and the hands et signals the user that he/she may continue.

Complete whatever steps necess ary to give the switch any or all of the following information: the requested feature, the locat ion of the button on which the feature will be programmed, any numbers used to acti vate the features, and any other information needed such as a telephone number or extension number to be called with an Abbreviated Dialing button.

Exit the switch-specific Programming Mode.

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Using the MDW 9040 Pocket Phone Carrying Your Pocket Phone

The Handset Antenna

The MDW 9040 Po cket Phone comes with a user-replacea ble, flexible , retractable antenna. For maximum range and voice qua lity , always full y extend the antenna before placing or answering a call. You can receiv e a call (if you are within range of the radio module) without extending the antenna, but you may get the icon may light indicating that you ar e out-of-range or the r e is poor signal strength. The antenna must be fully exte nded for optimal perf ormance.

Replacing the Antenna

If the antenna on your MDW 9040 Pocket Phone handset be comes damaged, you can order a replacement antenna (see Appendix D, “Order ing Replacement and Optio nal Parts”), and replace it yourself.

To repl ace the anten na:

Fully retract the antenna.

Grasping the base of the ante nna, unscrew it by turning it countercl ockwise.

Grasping the base of the new antenna, screw it into the handset in a clockwise direction.

Carrying Your Pocket Phone

The MDW 9040 Pocket Phone has a loop in the upper corner to accommodate the included lanyard. You can attach the lanyard, as illus trated below, and slip the lanyard o ver your wrist to guard against dropping the phone. A leather carrying case is also available separately; see Appendi x D, “Ordering Replacement and Optional Parts.”

–

+ and – Volume Control Buttons

Lanyard Loop

Figure 16. Attaching the Lanyard Loop to the Handset

Each battery pack (standard or extended) als o com es with its own detachable clip that you can atta ch to the back of the battery pack, enabling you to attach the phone to your belt or purse strap. Be s ure to use the clip that matches the battery pack; they are not interchangeable.

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Carrying Your Pocket Phone Using the MDW 9040 Pocket Phone

Faste n i n g the Be lt Clip

To fasten the belt clip to the handse t ( o r battery pack), r efer to the following figure and set of instr uctions.

(Latch...)

(...then pus h

and snap)

Belt Clip

Battery Pack (outside)

Back of WT

Figure 17. Fastening the Belt Clip

Hold the handset (or ba ttery pack) s o t hat th e bac k of the hand set ( or batt ery pack) is fa c i ng you.

Hold the belt clip so that it looks like the letter “T.”

Latch the right edge of the belt clip into the corresponding groove on the inner side of the battery pack. (The groove is about 1/4inch from the top of the battery pack.)

Push the left edge of the belt cl ip and sna p it into the corre spondi ng groo v e on the inner side of the batter y pac k.

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Using the MDW 9040 Pocket Phone Carrying Your Pocket Phone

Removing the Belt Clip

To remove the belt clip from the battery pack, refer to the following figure and set of instructions.

(Push out to detach)

Belt Clip E dge

Belt Clip “Larger” Edge

Battery Pack (inside)

Figure 18. Removing the Belt Clip

Remove the battery pack from the handset.

Hold the battery pac k so that the inside of the pack is facing you.

Find the “larger” edge of the belt clip that is fastened to the battery pack.

Push the “larger” edge of the belt clip out and away from the battery pack until you free the clip from the pack.

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Overview Troubleshooting

4 Troubleshooting

Overview

If you have a problem with your MDW 9040 Pocket P hone, you may be able to solve it by following the procedures included in this chapter. If you cannot res olve the problem, ca ll for customer support as desc ribed in the Copy and Legal Notices at the beginning of this book.

The problems in this chapter are organized as follows:

•

Installati on P r oblems (page 48)

•

Handset Problems (page 48)

•

Battery Problems (page 50)

•

Vo ice Quality Prob lems (page 51)

•

Range Problems ( pag e 53)

•

Battery Charger Problems (page 53)

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Trouble shooting Installati on P roblems

Installation Problems

Symptom Possible Causes Possible Solutions

More than one DRM has the CONTROL LED lit.

After you plug in the telephone c able i nto one of the Line jacks on the DRM, the DRM POWER LED does not light.

The Sync cable was not connected betw een all DR M units.

The Line cord is not connected to a live switch port.

The DRM is too far from the switch.

Verify tha t al l S y n c cab l es are daisy-chained and are fully inserted in the DRM SYNC jacks.

Verify that the Line cord is connected to a working switch p o rt.

You will need to connected an auxiliary power suppl y to the DRM.

Handset Probl ems

Symptom Possible Causes Possible Solutions

After you press , nothing appears on the display.

There is no battery pack in the handset.

Battery pack is not inserted properly in the handset.

Battery pack is not charged.

Inser t a ba tt er y pa ck in th e ha n d set .

Rein sert the batter y p ac k in the handset.

Place the handset with its battery into the handse t cr adle until fully charged, or remove the handset battery pack, and place it in the battery charger’s spare battery compartment unti l fully charged. If you have a charged battery pack, use it while the other battery pack recharges.

After you press , the handset be eps twic e, the Radio Frequency icon ( the display, and then display goes blank.

Issue 1, May 2000

flashes on

)

Batte ry pa ck is d ef e ctive.

Handset is out of range of its matching DRM.

Handset is not r egistered.

Another electrical device or metal walls are causi ng interference.

DRM is not powered.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

Call Customer Support for a replacement battery.

•

Fully ext end the handset antenna.

•

Move the handset closer t o t h e radio module.

The handset and DRM must be register ed with each other.

Remove the electrical device that is caus i ng inter f erence, or move th e handset or the radio module to another location.

Power the DRM.

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Handset Pr oblems Trouble shooting

Symptom Possible Causes Possible Solutions

*See “Custo mer Support” on the inside front cover of this book

While you are talking and walking, the handset beeps and the RF icon ( ) flashes on the handset display. You keep walking aw ay from the handset’s matching DRM, the handset double beeps five times , the display goes blank, and your call appears to be disconnected .

After you press , dial tone is not heard.

You can hear the party on the other end, b ut they cannot hear you. The Mute icon ( ) appears in the handset display.

You are out-of -range of the radio module. YOUR CALL HAS NOT

BEEN DISCONNECTED. IT HAS BEEN PLACED ON HOLD.

Telephone line cord is not plugged into the radio module.

Communicati ons s yste m switch i s not operating properly.

Station wiring is incorrect.

button was pressed

inadvertently.

Move back toward the DRM. Press

, then proceed as you would

for any call placed on Hold.

Plug the telephone li ne cord into the DRM.

Check the wiring for the switch and verify that the switch has power.

Check your station wiri ng, referred to in “Auxiliary Power and Switch Wiring” in Chapter 2 and your switch manual’s station port wiring configur ation.

Press again to tu r n off the Mute function.

When placed in the battery charge r 's handset cradle, the handset does not tu rn off.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

Battery charger is plugged into an electrical outlet controlled by a switch, and the sw itch is turned off.

Battery charger's power cord is not inserted or is not ins erted properly.

Plug the battery charger into an outlet not controlled by a switch.

Unplug the power cord/AC adapter from the electrical outlet.

Disconnect the power cord/AC adapter from the battery charger.

Carefully rec onnect the power cord/ AC ada p ter to the bat te r y charger.

Plug the power cord/AC adapter ba ck into the elect r ical outlet.

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Trouble shooting Handse t Problems

Symptom Possible Causes Possible Solutions

Handset does not ring or vibrate.

After you press or

, the display does

not light. After you press or

, the handset does not “wake up ” or tu rn on.

* See “Customer Support” on the inside front cover of this book

Alerter is disa bled and vibrator is disabled.

Handset must be programmed for Backlighting.

Battery pack may not be charged.

Battery pack may have malfunctioned.

Enable the aler t er an d /o r th e vibrator.

Enab le t h e Backligh t in g fe at ur e . Refer to Chapter 3.

If you have one, try a different battery pack.

Call for Customer Support.*

Battery Problems

Symptom Possible Causes Possible Solutions

Battery icon ( ) appears in the handset display.

Battery icon ( ) flashes in the handset display and the handset beeps twice.

This is normal opera tion for the MDW 9040 Pocke t P hone.

Battery power is low. You have 5 minutes or less of talk

No action is required.

time left. Either:

•

Complete your call, turn the handset off, and recharge the battery pack.

•

If you have a full y cha rged spare battery pack, plac e your call on Hold. Swap the battery packs, then turn the handset on and proceed as you would for any call placed on Hold.

Handset battery pack does not last as long as it used to under similar conditions.

You get less than 3 hours of talk time when you use a standard battery pack that was refreshed.

You get less than 8 hours of talk time when you use an extended battery pack that was refreshed.

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Battery pack ne e d s to b e re f r es h ed. When th e Ba ttery icon ( )

flashes, insert the handset with its battery into the handset cradle and press the REFRESH button, or insert the handset battery pack into the spare battery compartment until the SPARE LED is steady green.

Batte ry pack needs to b e re f r es h e d a second time.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

Refresh the bat tery pack.

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Voice Quality Problems Troubleshooting

Voice Quality Problems

Symptom Possible Causes Possible Solutions

Hand s e t vo ice quality and range hav e degraded.

A competing radio dev ice (for example, a wire less b ar -code scanne r) has been installed in the area. Both products are competing for the same air space and will conflict when both are being used.

DRMs are out of synchronization (that is, more than DRM CONTROL LED is lit.

Antenna of the DRM is too close to the ceiling.

You hav e a malfunctioning DRM.

Place the handset in Wireless Test Mode as described in Chapt er 3. If the signal s trengt h a nd v oic e qua lit y readings are low, look for a newly installed radio device nearby. Remove it or move your handset’s matching radio module at least 6 feet (1.8 m) away from the pot entia l interference.

Verify that all Sync ca b les are daisy-chained and f ully inserted in the cor re c t D R M Syn c jacks.

Rein stall the DR M so th at its antenna is 6–12 inches (15.2–30.5 cm) from the ceiling.

Unpower all but one DRM.

Test each DRM individually, verifying that the PO WER and CONTROL LEDs on each DRM light.

If the POWER or CONTROL LED does not light , the DRM i s malfunctioning. Replace th e DRM.

Handset antenna is only partially extended.

There are environmental limitations.

Voice q uality in a specific location is poor and noisy.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

Handset is too close to the DRMs. Move the handset at least 6 feet

Fully extend the handset ant enna.

Reinstall the DRM so that it is away from el ec tr i cal equipm en t and as high as possible on the wall (but with radio module antennas 6–12 inches (15.2–30.5 cm) from the ceiling). See “ General Positioning Rules” in Chapter 2 for more information.

(1.8 m) away for 3 – 6 DRMs, or 10 feet (3.1 m) away for 7 or more DRMs.

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Troubleshooting Voice Quality Problems

Symptom Possible Causes Possible Solutions

Volume is too low at any setting and there is noise on the line.

You are on a call and you hear radio interference when another call rings.

Voice q uality fo r a ca ll in progress degra des for more than 6 seconds (PAR TNER, PARTNER Plus, PARTNER II, PARTNER Advanced Communications System in key mode, MERLIN, MERLIN Plus, and MERLIN II Systems only).

Handset or DRM is not working properly.

Connection betwe en the DRM a nd the communications system switch/control unit is incorrect.

Telephone line may be producing noise.

Communications system in key mode has all lines set to ring. An incoming call “wakes up” all of the other DRMs at the same time to ring the other phones.

Line ringing options are incorrectly set.

Place the handset in Wireless Test Mode and determine the sig nal strength and voice quality as described in Chapte r 3. Us e the Close-Up Test describe d in “Performance/ R ange Test i n Wireles s Test Mode” in Chapt e r 3.

Check the connection between the DRM and the communications system swi tch/control unit as described in “Auxi liary Power and Switch Wiring” in Chapter 2.

Report li ne trouble to your local phone company.

Refer to Chapte r 5, “MDW 9040 Pocket Phone Compatibility,” to reset line ring ing options.

Issue 1, May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Range Problems Trouble shooting

Range Problems

Symptom Possible Causes Possible solutions

No ring on an incoming call.

After placing a call on Hold, you walk awa y from the handset’s matching DRM. Your handset beeps, the RF icon ( ) on the handset display flashes, and your call appears to be disconnected.

Handset is out of range of its matching DRM.

•

Station wiring is incorrect.

•

Radio module station wiring is not connected to the swi tch.

Statio n port is se t to N O RI N G

You are out of range of the radio module. YOUR CALL HAS NOT

BEEN DISCONNECTED. IT IS STILL ON HOLD.

Move the handset close r to the DRM. Check your statio n wiring, referring

to the table in “Auxiliary Power and Switch Wiring” in Chapter 2, and your switch manual’s station port wiring configuration.

Check your switch manual for the correct settings.

Move back toward the radio module. Press , then proceed as you would for any call placed on Hold.

Battery Charger Problems

Symptom Possible Causes Possible solutions

No LEDs on battery charger light.

Battery charger is plugged into an electrical outlet controlled by a switch and the sw it ch is turned off.

Plug the battery charger into an outlet not controlled by a switch.

HANDSET LED on battery cha rger d oes no t light when the handset is placed in the battery charger.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

Handset is not seated properly in battery ch arger’s handset crad l e.

Contacts in the handset cradle or on the battery pa ck a r e dirty .

Batt e ry pack is defective.

Reseat the handset in the battery charger's handset cradle, as described in “Ins erting the Handset into the Batt er y Charger ’s Handset Cradle” in Cha pter 2.

Verify that there are no obstruction s on the handset or battery charger contacts.

Unplug the charger and clean the cont acts with a soft eraser.

Clean the handset contac ts with a soft era ser.

If you have a fully charged spare battery pack, use it to replace the battery pack in the handset.

Place the questionable battery pack in t h e b attery ch arger’s Spare battery compartment.

Wait one minut e. If the SPARE LED flashes red, order a new battery pack.

503-801-190 Issue 1,May 2000

Trouble shooting Battery Charger Proble m s

Symptoms Possible Causes Possible Solutions

HANDSET LED on the battery charger flashes red.

Battery pack is defective.

Contacts in the handset cradle or on the battery pack are dirty.

Handset is not seated properly in the battery charger's handset cradle.

If you have a battery pack in the handset and one in the spare battery compartment, remove bo th battery packs fro m the charger to cl ea r th e red flashing LED. Then test each battery pack separately as follows:

Place th e b attery pack in the battery charge r’ s spare batt ery compartment.

Wait one minute. If the SPARE LED flashes red, order a new battery pack.

Verify that th e r e ar e n o obstruction s on the handset or battery char ger contacts.

Unplug the charger and clean the cont acts with a soft eraser.

Clean the handset contac ts with a soft eraser.

Reseat the handset in the battery charger’s handset cradle, as described in “Inserting the Handset into the Battery Charger’s Handset Cradle” in Chapte r 2.

SPARE LED on battery charger does not light when th e batt er y pack is placed in the spare battery compa r tment.

Battery pack is not seated properly in the spare battery compartment.

Contacts on the bat tery pack or in the spare battery compartment are dirty.

Battery pack is defective.

Reseat the batter y p ack in the battery charger’ s spare battery compartment.

Verify that th e r e ar e n o obstruction s on th e ba ttery pa ck or battery char ger contacts.

Unplug the charger and clean the cont acts with a soft eraser.

Clean the batt ery pack contacts with a so ft eraser.

Insert the quest ionable battery pack in the handset and place the handset in the handset cradle.

Wait one minute. If the HANDSET LED flashes red, order a new battery pack.

Issue 1, May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Battery Charger Proble m s Trouble shooting

Symptoms Possible Causes Possible Solutions

SPARE LED on battery charger flashes red.

Battery pack is defective.

Contacts on the battery pack or in the battery charger's Spare battery compa r tment are di rty.

Battery pack is not seated properly in the spare battery compartment.

If you have a battery pack in the handset and one i n the Spa re bat ter y compartment, remove bo th battery packs fro m the charger to cl ea r th e red flashing LED. Then test each battery pack separately as follows:

Insert th e ba ttery pack in th e handset and plac e the handset in the battery cha rger’s handset cradle.

Wait one minute. If the HANDSET LED flashes red, order a new battery pa ck.

Verify that th e r e ar e n o obstruction s on th e ba ttery pa ck or battery char ger contacts.

Unplug the charger and clean the cont acts with a soft eraser.

Clean the b attery pack contacts with a so ft eraser.

Reseat the batter y p ack in the battery charger’ s spare battery compartm en t, as descr ibed in “Inserting the Handset into the Batt er y Ch arger’s Hand s e t Cr a dl e ” in Chapter 2.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

5 MDW 9040 Pocket Phone

Compatibility

Programming and Call Handling Instructions

The MDW 9040 handset can display the status of up to 12 te lephone lines, but the number of lines supported by the associated switches varies. After you have installed your MDW 9040 and understand the controls and displays, use the programming and call-ha ndling instruction s that came with your communications system. Follow the user instruct ions for the phone type identified in the table bel ow:

For this release...

R1, R2, R3, R4 PARTNER 3204-DRE MLS-12D or 18D phone* R1, R3, R4, R4.1 PARTNER II R1, R2, R3, R4,

R4.1 R1, R2, R3 .1 PARTNER Advanced

FP 1&2 MERLIN (206, 410) 3204-DRE BIS-22D phone FP 2 MERLIN (820) FM 1, 2, 3, 4, & 5 MERLIN (1030, 3070)

FM 1, 2, R3 MERLIN II

R1, R2 MERLIN Plus

R1, R1.1, R2, R2.1, R3, R4, R5 , R6

Of this communications system...

PARTNER Plus

Communications System

MERLIN LEGEND

used with this DRM Type

Use the instructions for a...

(Apparatus code 7311H)

(Apparatus code 7315H)

Note:

1 2

Consult you r System Administration manuals for thi s co m p a tib ility.

If your sys tem does not su pport the ite ms above, consult the System Administration manual for the BIS-10 phone (Apparatus Code 7303S).

The MDW 9040 display and mail capabilities will function only if

your system supports: Analog/Hybrid display sets. Hybrid pack connections with nece ssary

tone generation for AUDI X /VOICE MA IL interaction.

R7 MERLIN LEGEND MLS-12D phone

(Apparatus code 7311H) with an ETR card

R2 MERLIN MAGIX 3204-DRD 8- or 10-button 4400 Series phone

(Apparatus code 7317H)

G1, G2, G3 DEFINITY 3204-DRD 8410D Legend: R = Release, FP = Feature Package, FM = Feature Module, G = Generic

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

Feat/P

MDW 9040 Pocket Phone Compatibility Programming and Call Handling Instructions

Note:

The MDW 9040 Pocket Phone is fully compatible with the PARTNER family of communication systems. For the remaini ng com m unications systems, however, you must carefully not e the functional differences between your wirele ss phone and the phone type identified in the table on the previous page. Differences are summarized on the following pages.

Some systems do not support display features. In these cases, the displa y is not avail able; the MDW 9040 works as a nondisplay set.

Programming Features for PARTNER, MERLIN, and MERLIN LEGEND Systems

On all PARTNER, MERLIN, and MERLIN LEGEND syst em s , you can assign a feature to an available button (a butto n that does not have a li ne or another feature assigned to it):

To enter programming mode, turn on the handset, press , then pres s

Feat/P

follow ed by “ 0 0 . ”

Press the Select button ( ) to move the Selection arrow to the row of line indicators co ntaining the available b u tton.

Press the Column button ( ) under the button that you want.

Program the feature (usi ng the procedure described in the manual for your PARTNER, MERLI N, or MERLIN LEGEND Communications Systems ) .

Intercom

Note:

Some features pro vide a visual indicat ion in the handset display that the feature is turned on. Be a ware that if you turn off th e handset while using one of these features , you m ay forget that the feature is on. To verify the status of a such a feature, you can simply press the button to “wake up” the phone and activa te the display.

To exit programming mode, press followed by “0” or turn off the handset.

Note:

The abov e ins tructions do not apply to DEFINITY Sys tems, because in those systems, features are assigned by the system administrator .

Issue 1, May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Communications System Compatibility MDW 9040 Pocket Phone Compatibility

Communications System Compatibility

This section describes some communications system-d ependent programming to help you optimize the performance of your MDW 9040 Pocket Phone. It also describes how the buttons on a wired phone for your communications system map to the buttons on your MDW 9040. Turn to the information appropriate to your communications system:

•

PARTNER

•

MERLIN

•

MERLIN MAGIX

•

DEFINITY

PARTNER Systems

Button Mapping for PARTNER Systems

On PARTNER Systems, the MDW 9040 emulates an MLS-12D telephone. The following diagram illustrates the button assignments on an MLS-12D phone and the corresponding as signments on the MDW 9040 Poc ket Phone.

09/10 TUE 10:24a

21 34

Intercom Intercom

Volume Speakerphone

Feature

Conf

Transfer

Hold

MLS-12D

Ext.

Spkr Mic

Message

ABC21DEF

JKL5GHI4MNO

TUV8PQRS7WXYZ

212 555 1212

MSG

234

HFAI

Intercom Intercom

21 34

Ext.

Volume Speakerphone

Spkr Mic

HFAI

Mute

Redial

On/Off

Feat/P

Conf

Trans

Hold

GHI

PQRS

OPER

ABC

JKL

TUV

TransTalk

DEF

MNO

WXYZ

Figure 19. Button Mapping for an MDW 9040 Connected to the PARTNER

Systems

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

MDW 9040 Pocket Phone Compatibility Communications System Compatibility

Setting the Line Ringing Options for PARTNER Systems

Telephone

Communications

System

PARTNER

PARTNER Plus PARTNER II PARTNER Advanced

Communications System

Use the follo w ing guidelines to ensure optimal vo ice quality when using MDW 9040 Pocket Phones with a PARTNER, PARTNER Plus, PARTNER II, or PARTNER Advanced Communications System in key mode:

Note:

For PARTNER II hybrid systems that use pooled lines, set the Line Ringing options as described in the following table if more than six MDW 9040 Pocke t Phone handsets hav e the same pooled line appearance.

TransTalk 9000 System

with 7 – 12 Handsets

Set Line Ringing for the first six handsets to Ring.

Set Line Ringing for each

TransTalk 9000 System

with 13 – 18 Handsets

Not applicable; PARTNER supports up to 12 phones.

additional handset to No Ring. (Install an external audible alert for these extensions.)

Set Line Ringing for the first six handsets to Ring.

Set Line Ringing for each additional handset to Delayed Ring.

Set Line Ringing for the first six handsets to Ring.

Set Line Ringing for hand sets 7 – 12 to Delayed Ring.

Set Line Ringing for each handset beyond the first 12 (handsets 13 – 18 ) to No Ring. (Install an external audible alert for these extens ions.)

The MDW 9040 does not have a speaker; therefore, it does not support voice announce/page and call groups.

Issue 1, May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Communications System Compatibility MDW 9040 Pocket Phone Compatibility

MERLIN Systems

•

On MERLIN II and MERLIN LEGEND Systems, you must connect your wireless phone to an available jack on either a 408 outside line/analog telephone module or an 008 analog telephone module.

•

Since the MDW 9040 does not have a speaker function, the Voice Announce feature must be disabled. It is recommended that you use MERLIN 206/410/820 Systems installe d with Feature Package 2 with your wireless phone, so that you can disable that feature.

•

Since the MDW 9040 has no speaker function, it should not be assigned to a paging group.

•

To program the Ringing Option feature, use the “triangle” and “rectangle” indicators in the dis play as the equivalent of red and green LEDs, re spectively.

•

For MERLIN II System users, if you program an Auto Inte rcom button, idle li ne preference must be set to intercom.

•

If any of your incoming lines has the Call Waiting feature, use the Recall f eature (letter “C” in the display) and press it before you pick up a wa iting call. You can dial “# 5 0” before you pick up a waiting call on the following: MERLIN 206/410/820 Systems only with Feature Package 2, and all MERLIN Plus, MERLIN II, and MERLIN 1030/3070 systems. Pressing the button disconnects the call.

•

Feat/P

The

button on the MDW 9040 allows you only to enter programming mode. It does not work when using MERLIN LEGEND System features. To use MERLIN LEGEND System feature codes with this phone, program any available button as a Syst em Fe ature button. This enables you to use the wide array of MER LI N LEG END System featur es by turn i n g th e se t o n, pressing the S y st em Feature button, and dialing the appro p r iate “*” co de number.

Note:

MERLIN LEGEND does not support Caller ID and some other Display features to Analog /Hybrid terminals, such a s th e MDW 9040.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

MDW 9040 Pocket Phone Compatibility Communications System Compatibility

Button Mapping for MERLIN Systems except MERLIN 410 and MERLIN 820

Set

Start

Fwd

3 2 1

4 3 2 1 A

B A

Conference

1 3

GHI

PRS

Message

Recall

On all MERLIN Systems, the MDW 9040 emulates a Model BIS-22D phone (Apparatus Code 7315H). The BIS-22D button assignments, however, differ depending on the MERLIN System used. The following diagram illustrates the BIS-22D button assignments and th e corresponding assignments on the MDW 9040 for all MERLIN systems ex cept M ERLIN 410 a nd MERLIN 820 . (See th e ne xt s ecti on for button mapping for MERLIN 410 and MERLIN 820 Systems).

Time/Timer

Exit

Stop

Rev

8 7 6 5 4

Transfer

Hold

Pause

ABC

DEF

JKL

MNO

TUV

WYZ

Oper

HFAI Mic Spkrphone Volume

Drop

212 555 1212

MSG

234

Redial

Mute

On/Off

ABC

Feat/P

Conf

Trans

DEF

GHI

JKL

MNO

WXYZ

PQRS

TUV

OPER

Hold

TransTalk

Figure 20. Button Mapping f or an MDW 9040 Connected to All MERLIN Systems

EXCEPT the MERLIN 410 and the MERLIN 820 Systems

Note:

The button labeled C and th e button labeled D on the MDW 9040 Pocket Phone display automati cally default to the buttons labeled C (Recall) and D (Drop), respectively, on the 7315H phones.

Issue 1, May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Communications System Compatibility MDW 9040 Pocket Phone Compatibility

Button Mapping for MERLIN 410 and MERLIN 820 Systems

Set

Fwd

4 3 2 1

Recall

The following diagram illustrates the button assignments on a BIS-22D phone used for MERLIN410 and 820 Systems and the corresponding assignments on the MDW 9040 Pocket Phone. (See the previous section for button mapping for all other MERLIN Systems, including MERLIN LEGEND Systems).

Time/Timer

Exit

Start

Stop

Rev

4 3 2 1 A

Conference

1 3

GHI

PRS

Message

8 7 6 5 B

Transfer

Hold

Pause

ABC

DEF

JKL

MNO

TUV

WYZ

Oper

HFAI Mic Spkrphone Volume

Drop

212 555 1212

MSG

234

Redial

Mute

On/Off

Feat/P

Conf

Trans

Hold

GHI

PQRS

5 8

OPER

ABC

JKL

TUV

TransTalk

DEF

MNO

WXYZ

Figure 21. Button Mapping for an MDW 9040 Connected to a MERLIN 410 or a

MERLIN 820 System

Note:

The button labeled C and th e button labeled D on the MDW 9040 Pocket Phone display automati cally default to the buttons labeled C (Recall) and D (Drop), respectively, on the 7315H phones.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

MDW 9040 Pocket Phone Compatibility Communications System Compatibility

Setting the Line Ringing Options for MERLIN Systems

Telephone

Communications

System

MERLIN MERLIN II MERLIN Plus

Use the follo w ing guidelines to ensure optimal vo ice quality when using MDW 9040 Pocket Phones with MERLIN, MERLIN Plus, and MERLIN II:

TransTalk 9000 System

with 7 – 12 Handsets

Set Line Ringing for the first six handsets to Ring.

Set Line Ringing for each additional handset to Delayed Ring.

TransTalk 9000 System

with 13 – 18 Handsets

Set Line Ringing for the first six handsets to Ring.

Set Line Ringing for hand sets 7 – 12 to Delayed Ring.

Set Line Ringing for each handset beyond the f i rst 12 (hands ets 13 – 18 to No Ring. (Install an extern al audible alert for these extensions.)

Note:

For MERLIN LEGEND Systems tha t us e pooled lines, set the Line Ringing options as described in the above table, if more than six MDW 9040 Pocket Phone handsets have the same pooled line appearance. The above Line Ringing options are not necessary for MERLIN LEGEND Systems that use the TransTalk MDW 9040 Pocket Phones as PBX extensions.

MERLIN MAGIX System

Button Mapping for MERLIN MAGIX System

On the MERLIN MAGIX System, the MDW 9040 emulates ei ther an 8- or a 12button 4400 Series telephone.

•

Button mapping to a 12-button is used when there is one line of text designated for switch messages

•

Button mapping to an 8-button is used when there are two lines of text designated for switch messages

The figure on the next page illustrates the button assignments on a 12-button 4400 Series set and the corre sponding assignments on the MDW 9040 Pocket Phone.

Issue 1, May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Communications System Compatibility MDW 9040 Pocket Phone Compatibility

Setting the Line Ringing Options for the MERLIN MAGIX System

Telephone Communications

System

MERLIN MAGIX System

Figure 22. Button Mapping for an MDW 9040 Connected to

a MERLIN MAGIX Systems

Use the follo w ing guidelines to ensure optimal vo ice quality when using MDW 9040 Pocket Phones with a MERLIN MAGIX switch:

TransTalk 9000 System with

More Than 6 Handsets

When TransTalk 9040 handsets are configured as individual PBX extensions, no Line Ringing options are necessary.

When TransTalk 9040 handsets are configured in pooled PBX or group PBX extensions (multiple 9040 handsets as members of coverage answer groups), where al l in c o m i ng ca lls ring all han d sets at the same time, refe r to secti on “S etti ng t he Li ne Rin ging Opti ons for MERLIN Systems” earlier in this chapter.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

MDW 9040 Pocket Phone Compatibility Communications System Compatibility

DEFINITY Systems

This phone must be administered as an 8410D. Consult your DEFINITY switch administration documentation for the 8410D to program features on the MDW 9040 phone.

The 8410D phones are programmed for DEFINITY Systems using four STATION Administration screens. Enter 8410D in the Type field on the first screen to bring up the following two screens .

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Issue 1, May 2000

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The following illustrations show in parentheses the MDW 9040 Pocket Phone button assignments on Pages 3 and 4 of the STATION Administration screens. The button labeled D on th e MDW 9040 Pocket Phone display automatically defau lts to the button labeled 04 (Drop) on the 8410D phone s.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Communications System Compatibility MDW 9040 Pocket Phone Compatibility

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Note: Page 3 above is the reco mmended button programming. The Feat/P butt on must be pressed

twice to Exit from the Soft key menu (for exampl e, exiting Direc tory m ode). Button 8 on the MDW 9040 phone, when used with Line Preselection, allows for toggling between the two lines of Display in formation.

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Button Mapping for DEFINITY Systems

On DEFINITY Systems, the MDW 9040 should be aliased as an 8410D phone. The follo wing diagram illustrat es the 8410D button assignment, and the corresponding

Note: All Softkey button assignments should be initially removed when administering an MDW 9040 terminal. The desired Softkey features can then be properly programmed on the DCP Pocket Phone Programmable buttons (buttons 1-7). Button 8 is a firmwareprogrammed hard Scroll button on the MDW 9040 phone.



assignments on the MDW 9040 for DEFINITY systems.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

MDW 9040 Pocket Phone Compatibility Communications System Compatibility

8410D

516

NextPrevMenu Exit

7 3 B

Button “8” on the

A B C 1 2

Ring

Test

Mute

Speaker

Volume

456

PQRS TUV WXYZ

3 4 5 6 7

Message

ABC DEF

MNOJKLGHI

Redial

On/Off

Feat/P

123

Conf

456

Tran s

Hold

Mute

ABC DEF

JKL MNOGHI

TUV WXYZPQRS

OPER

(non-programmable)

9040 is the

Select Row button

Setting the Line Ringing Options for DEFINITY Systems

Telephone Communications

DEFINITY System

04 = Button D “Drop”

Figure 23. Button Mapping for an MDW 9040 Connected to a DEFINITY System

Use the follo w ing guidelines to ensure optimal vo ice quality when using MDW 9040 Pocket Phones with DEFINIT Y Systems:

TransTalk 9000 System with

System

When TransTalk 9040 handsets are configured as

More Than 6 Handsets

individual PBX extensions, no Line Ringing options are necessary.

Note:

For DEFINITY Systems that use pooled lines, set the Line Ringing options as described in the above table if more than six MDW 9040 Pocket Phone handsets have the sam e pooled line appearance.

Issue 1, May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Warranty and Repair Information

Lucent Technologies Limited Warranty and Limitation of Liability

Lucent Technologie s warrants to you, the customer, that your wireless te lephone system will be in good working order on the date Luc ent Technologies or its Authorized Dealer delivers or installs the syst em , whichever is later (“Warranty Date”). If you notify Lucent Technologies or its Authorized Dealer within one year of the Warranty Date that your system is not in good working order, Lucent Technologies will, without charge to you, repair or replace, at i ts opt ion , the sys tem compone nts th at are not i n good working ord er. Repa ir or repl acemen t pa rts may be new or refurbished and will be provided on an exchange basis. If Lucent Technologies deter mi nes that your system cannot be repai red or replaced, Lucent Technologies will remove the syste m and, at your option, refund the purchase price of your sys tem or apply the purchase price towards the purchase of another Lucent Technologies sy stem.

If you purchased your system directly from Lucent Te chnologies, Lucent Technologies will perform warranty repair in accordance with the terms and conditions of the specific type of Lucent Technologies maintenance coverage you selected. A written explanation of Lucent Technologies’s types of maintenance co verage may be obtained from Lucent Technologies by calling 1-800-247-7000 (in the continental U.S. only). If you purchased your system from a Lucent Technologies Authorized Dealer, contact your dealer for the details of the maintenance plan applicable to your system.

This Lucent Technologies limited warranty covers damage to the system caused by power surges. Unless otherwise expressly agreed to in a written agreement signed by Lucent Tec hnologies, Lucent Technologies will not be responsible under this limited for damages resulting from:

•

Failure to fol low Lucent Technol ogies’s installation, operation, or maintenance instructions;

•

Unauthorized system modification, movement, or alteration;

•

Unauthorized use of common carrier communication services accessed through the system;

•

Abuse, misuse , or negligent acts or omis si ons of the customer and persons under the customer’s control; or

•

Acts of third parties and acts of God. LUCENT TECHNOLOGIES’S OBLIGATION TO REPAIR, REPLACE, OR REFUND, AS SET FORTH A BOVE, I S YO UR EXCL USIVE REMEDY.

EXCEPT AS SPECIFICALLY SET FORTH ABOVE, LUCENT TECHNOLOGIES, ITS AFFILIATES, SUPPLIERS, AND DEALERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

Warranty and Re pa ir Inf ormation Repair Information

Limitation of Liability

Except as provided below , the liability of Lucent Technologies and its affiliates and suppliers for any claims, losses, dama g es, or expenses from any cause whatsoever (including acts or omis si ons of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven; or (2) the repair cost, replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of the equipme nt that directly gives rise to the claim. Except as provided below, Lucent Technologies and its affiliates and suppliers shall not be liable for any incidental, special, reliance, consequential, or indirect loss or damage incurred in connection with the equipment. As used in this paragraph, consequential damages include, but are not limited to, the following: lost profits, lost revenues, and losses arising out of unauthorized use (or charges for s uch use) of common carr ier telecommunications services or facilities accessed thr ough or connect ed to the equipment. For personal injury caused by Lucent Technologies negligence, Lucent Technologies’s liabilit y sh all be limited to proven damages to person. No action or proceeding against L u cent Technol ogies or its affiliates o r suppliers may be commenced more than twenty four (24) months after the cause of action accrues. THIS PARAGRAPH SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY.

Repair Information

Outside the continental U.S., contact your Lucent Technologies Representative or local Authori zed Dealer for warranty and rep air information applica ble to your system.

In-Warranty Repairs

If you purchased or lease d your sy st em directly from Lucent Technologies, Lucent T echnologies will repair it free of charge during the one-year warranty period. Simply call for customer support as instructed in the Copyright and Legal Noti ces at the beginning of this book.

Business-Day service is standard during the warranty period. Business-Day serv ice is performed during normal business hours . (Around-the-Clock service is not available for phones.)

If you purchased or leased your system through a Lucent Technologies Authorized Deal er, contac t your dealer for repairs.

Post-Warranty Repairs

If you purchased the system from Lucent Technologies and you have a post-warranty service contract, Lucent Technologies service is provided under the terms of that contract.

To significantly reduce unexpected repair costs after the warranty period, you can purchase a post-warranty service contra ct from Lucent Technologies . If you do not have a contract , L uce nt Technologies service is provided on a time-and-materials basis by calling for customer support as instructed on the inside front cover of this book. A contract provides to you, within the applicable co verage period and respo ns e times, service calls with no charge for parts and labor on covered repairs. To order a post-warranty service contract, call 1-800-247-7000 (in the continental U.S. only).

If you leased your system from Lucent Technologies, Business-Day service is included in your lease. If you purchased or leased your system through a Lucent Technologies Authorized Deal er, contac t your dealer

for repairs.

Issu e 1 May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

This appendix contains information about the Federal Commu n ications Commission and Industry Canada.

Regulatory Information

FCC Part 15 Rules

The Lucent Technol ogies MD W 9040 W irele ss Pock et Pho ne has been te sted and has been found to comply with FCC Part 15 Rule s. The se specifications are designed to provide reasonable prote ction against harmful interference in a commercial or residential installation. This wireless telephone generates, uses, and can radiate radio frequenc y energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particula r ins tallation. If the telephone does cause harmful interference to radio or television recepti on, which can be de termined by turning the telephone off and on, the user is encouraged to try to correct the interference by one or more of the follow ing m easures:

•

Where it can be done safely, reorient the receiving television or radio antenna.

•

T o the exte nt poss ible, reloca te the television, radio, or othe r recei v er wit h respect to the telephone .

•

Plug the telephone into an electrical outle t that is not on the sam e circuit as one used by the radio or television.

IC RSS-210 Compliance

This device complies with RSS-210 of Industry Canada. Operation is su bject to the follo wing two conditions:

•

This device may not cause interference.

•

This device mus t accept any interference inc luding interference that may cause undesirable operation of the device.

The user is cautione d tha t modif i catio ns to this tele phon e, not e xpres sly app ro v ed by Luc ent Tech nolo gies , could void the user’s authority to operate the equipment.

Hearing Aid Compatibility

This wireless telephone is compat ible with inductively coupled hearing aids.

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

GENERAL

Specifications

Model: Dimensions

and Weights:

MDW 9040 Wireless Pocket Phone

Handset

Handset w/Battery Pack

Batte ry Ch a r g er (B C )

Battery Charg er w/ Battery Pack

Standard Battery Pack

Extended Battery Pack

Headset w/Cord (approx.)

Radio Module (RM)

Power Supply (BC)

Power Supply (RM)

6.0"(L) x 1.0"(D) x 2.25"(W)

15.24 x 2.54 x 5.71 cm

6.0"(L) x 1.0"(D) x 2.25"(W)

15.24 x 2.54 x 5.71 cm

9.75"(L) x 5.13"(H) x 3.94"(W) 24.77 x 13.03 x 10.01 cm

3.0"(L) x .75"(H) x 2.5"(W) 7.6 x 1.9 x

6.35 cm

3.0"(L) x .95"(H) x 2.5"(W) 7.6 x 2.4 x

6.35 cm

10.5"(L) x 1.2"(H) x 5.6"(W) 26.67 x

3.05 x 14.22 cm

12.1"(L) x 1.5"(H) x 5.5"(W) 30.73 x

3.81 x 13.97 cm

3.35"(L) x 2.70"(H) x 2.19"(W) 8.50 x

6.85 x 5.55 cm

3.19"(L) x 1.94"(H) x 2.17"(W) 8.09 x

4.92 x 5.50 cm

0.33 lb

0.15 kg

0.55 lb

0.25 kg

1.00 lb

0.45 kg

1.22 lb

0.55 kg

0.22 lb

0.10 kg

0.35 lb

0.16 kg

0.17 lb

0.08 kg

1.50 lb

0.68 kg

1.75 lb

0.80 kg

1.10 lb

0.50 kg

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

Specifications

GENERAL–

Continued

Operating and Storage Temperature:

Mandatory Numbers are in bold; Suggested

Numbers ar e in regular type

Handset

DRM

Batteries

Batte ry Ch a rg er

Operating Temperature:

-10 to 50ºC, 5 – 95% humidity

(-20 to 60ºC, 0 – 95 humidity is desirable) Storag e Te mp er a tu re:

-30 to 65ºC, 0 – 95% humidity

Operating Temper ature:

0 to 50ºC, 5 – 95% humidity

(10 to 60ºC, 0 – 95% is desirable) Storag e Te mp er a tu re:

-30 to 65ºC, 0 – 95% humidity

Operating Temper ature:

5 to 40ºC in the battery charger

-20 to 60ºC, 0 –95% humidity is desirable in-use Storag e Te mp er a tu re:

-20 to 50ºC for short-term storage, 45 – 85 % h u midity

-20 to 30ºC for long-term storage

Operating Temper ature:

5 to 40ºC, 20 – 90% humidity

Storag e Te mp er a tu re:

-40 to 75ºC, 5 – 90% humidity

-30 to 75ºC for long-term storage

Electrical Specifications: (Power)

Battery Pack Life:

Handset Batte ry Ch a rg er (B C ) Radio Module (RM) Carrier (CA) w/6 RMs Power Supply (BC) Power Supply (RM) Power Supply (CA)

Standard Nickel Metal Hydride Extended Nick el Metal Hydride

1.0 watt 15 watts

4.0 watts

24.0 watts 15 watts (10V 1.5 A)

6.0 watts (10V 600mA)

30.0 watts (9V)

3 hours talk time/22 hours standby time 8 hours tal k time/72 hours standby time

RF SYSTEM PARAMETERS:

Frequency Band: 902 – 928 MHz Channel Spacing: 400 KHz Total Channel

25 (Channels Dynamica lly allocated out of 110)

Capability: Duplex Method: Time Division Duplex (TDD) (Transmit and Receive on same frequency) Transmitter

Dynamic Power Adjustment: 1mW ERP Minimum to 250mW ERP Maximum

Output Power:

Issue 1, May 2000

MDW 9040 Wireless Pocket Phone Installatio, Troubleshooting, and Use,

503-801-190

Specifications

GENERAL–

Continued

Receiver Sensitivity:

OTHER:

Requirements For Out-Of-Building Extensions:

Wiring:

-102 dBm at Antenna Port

Installati on of a tele phone or o the r standa rd (ti p/r ing) dev ice i n ano ther b ui lding re quires the following In-Range Out-of-Building (IRO B) to protect the switch/c ontrol unit and telephone device from surges:

•

MDW 9040 Pocket Phon e: two Lucent Technologie s 146D protectors (ETR); two Lucent Technologie s 146E protectors (ATL)

•

MDW 9040 Pocket Phone: Lucent Technologies SYSTIMAX® or at least 2-pair (4wire) star (“home run” not “loop”) ETR

•

Lucent Technologies SYSTIMAX or at least 4-pair (8-wire) star (“homerun” not “loop”) ATL

•

Bridging Adapter: L ucent Technologies 267F2 (ETR)

•

Bridging Adapter: Lucent Technologies 2 67C (ATL)

•

Range: 1,000 feet (305 m) for the Radio Module (26 AWG)

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

503-801-190 Issue 1,May 2000

Ordering Replacement and

Optional Parts

T o order repla cement parts or opt iona l equipmen t in the contine ntal U. S., cal l the Lucent Direct or Nation al Parts Sales Center toll free. When ordering, please use the part numbers shown in the following table.

National Parts Sales

Item

Lucent Direct

1-800-451-2100

Center

1-800-222-PART

MDW 9040 Pocket Phone (stand-al one); includes Hands et, Radio Module and Kit of Parts

MDW 9040 Pocket Phone System; incl udes Radio Module, but not Kit of Parts

MDW 9040 Pocket Phone System; incl udes Handset, Charger, Battery Pack and Carrying Clip, and Lanyard

Retractable Flex Antenna for MDW 9031 Pocket Phone Headset

Standard 7A Battery Pack; includes Carrying Clip

Carrying Clip (for standard battery pack) NA 8 48172847 Extended Battery Pack;

includes Carrying Clip Carrying Clip (for extended battery pack ) NA 848441390 Lanyard NA 407183417 MDW 9040 Pocket Phone

Leather Carrying Case

xxxx-xxx 108xxxxxx (for Pocket

Phones) 107586828 (for Kit of Parts)

xxxx-xxx 108xxxxxx

108535998

NA 847713450

xxxxx 108272485

xxxxx 108586553

xxxxx 848350930

Battery Charger; includes Power Cord/ 40B AC Adapter

Power Cord/AC Adapter for Battery Charger [11 foot (3.4m)]

Telephone Line Cord [8 foot (2.4m)] NA 103786794

MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use,

xxxxx 108386921

NA 408082204

503-801-190 Issue 1,May 2000

Ordering Replacement and Op tional Par ts

Item

Lucent Direct

1-800-451-2100

National Parts Sales

Center

1-800-222-PART

Supra 9031 Headset with Quick Disconnect Adapter

MDW 9031 Adapter for Supra 9030/9031 Headset

Radium (Over-the-Ear) Headset with Adapter

xxxxxx 407654490

(for Headset) 108267493

(for Adapter)

3204-ADP 108267493

3275-042/A 407720739

(for Headset) 108267493

(for Adapter)

Issu e 1 May 2000

MDW 9040 Wireless Pocket Phone Installation, Troubleshooti ng, and Use,

503-801-190

Adjusting handset volume Answe ring a call Antenna 26,

repl ac ement 44,

Auxiliary pow e r

recommended power supplies wiring

Backlighting 26, Batter y charger

feature s handset cradle instal ling 19,

LEDs positio ning power suppl y refresh process refre s hing the ba tt ery pack removing the handset removing the spare batt ery

replacement Battery icon 23, Battery pack

average life

disposal w arning v,

inserting in spare battery compartment

inserting into handset

low battery indicator

low power indicator

memory effect 19, 22,

refreshing 19, 20,

removing from spare battery compartment

replacement

spar e (e xtende d)

spar e (s ta n da r d )

warning Battery problems Belt clip

fastening

removing Button mapp ing

DEFINITY systems

MERLIN MAGIX system

MERLIN systems 62,

PARTNER systems

Cardiac pacemakers

warning instructions Carrying case 44, Carrying clips 44,

replacement Column buttons 26, Conference button Configuration Menu 31,

activating the Backli ghting featu re

choosing message length

choosing t he alerter type

choosing to hear key clicks

registe ring the handset

selecting the displa y language

turning on the Line Pre-Select Feature Coverage zone 36,

DEFINITY systems

accessing voice mail

button mapping

call-handling instructions

compatible DRMs

Line jack wir ing

maximum DRMs an d handsets

setting Line Ringing options

wiring Display 26,

activating

icons

menus 31,

test indications DRM Wall-Mounting Template

instructions for using Dual-Radio Module

about

auxiliary power

circuitry

Control DRM

daisy-chaining

dual-zon e configuration

installing

installing on desk or she lf

installing on wall

LED in di cations 5, 6,

Line jack wir ing

multiple DRMs in a single-zone configuration

parts list

positioning 1,

power level

range

registr ation button

Selection Table

single DRM in a single-zone configuration

single-zone configur ation

synchronization 6, Dual-zone configuration

installing multiple DRMs

registration

MDW Wir eless Telephone Installation, Troubleshootin g, and Use ,

503-801-190 Issue 1, May 2000

Environmental requirements Extended battery pack

about talk time

Feature /Program button

Handset

a quick reference for registration

about alerter 27, answering a call antenna Backlighting feature 26, 28, changing se ttings fastening the belt clip features handset label inserting into battery charger microphone muting parts list placing a ca ll range indicators receiver registration 7, removing from battery charger removing the belt clip turning on volume control 26, waking up

Handset cradle

inserting handset removing handset

Handset label

fillin g out Handset On/Off icon Handset problems Handset volume problems Headset

connecting

replacement

requirements

using Headset adapter

Quick Disconnect plug Headset connector Hearing aid compatibility Hold button

Icons

Battery Battery Charge Level Handset On/Off

listing Message More Options Mute Status No Ring Radio Frequency Vibrator

Indicators

Line Selection Low Battery

Range Installation problems Interference

radio

Jacks

6, 8

LINE

SYNC

5, 6, 16

60 68 68

Lanyard 26,

replacement

LEDs

Control LED Handset LED 19, 21, 23, 53, Power LED 5, 6, Refresh LED Spare LED 19, 23, synchronization

Line Preselect

using

Line Ringing options

DEFINITY systems MERLIN MAGIX MERLIN systems PARTNER systems System 75

System 85 Line selection 26, Line status 30,

indicators Local Test Mo de

using Low Ba tte ry in dicator

Issue 1, May 2000

MDW 9040 Wireless Telephone Installation, Troubleshooting, and Use,

555-801-190

MDW 9040 Pocket Phone

about regulatory information replacement

warra nty inform at io n Memory ef fect 19, 22, Menu bu tton Menu Mode

Configuration Menu

Options Me nu

sele ct in g a m enu item

Test Mode Menu MERLIN MAGIX system

button mapping

call-handling instructions

compatible DRMs

Line jack wir ing

setti ng Line Rin gi ng optio ns

wiring MERLIN systems 62,

administration

button mapping 62,

call-handling instructions

compatible DRMs

Line jack wir ing

programming

prog ra m m ing feat ur es

setti ng Line Rin gi ng optio ns

wiring Message icon Microphon e 26, More Options Availabl e icon Mute button Mute Status icon Muting handset volume

No Ring icon

Line jack wir ing maximum number of DRMs and handsets programming features

setting Line Ringing options

wiring

Parts li st

addi ti onal part s Dual-Radio Module

handset Placi n g a ca ll Power level

DRM

handset Power suppl y Preselection Mode Privacy inform ation Programmable buttons Programming features

MERLIN systems

PARTNER systems Programming Mode

Radio Freq uency (RF) Signal Level icon Range 6,

Range indicator Redial button Refre s h process 22, Registration process

Regulatory information Repair information

adjusting

extending

indicators

problems

testing 36, 39,

44 30

a quick refe rence

Security feat ur e

undoing registration

On/Off button Options Menu 32,

PARTNER systems

button mapping call-handling instructions compatible DRMs

MDW Wir eless Telephone Installation, Troubleshootin g, and Use ,

Safety instruct ions Select button Select rectangle Select triangl e Selecting a line Select -Row button 26, 29, Serial number Settin g Line Ringing options

DEFINITY systems

MERLIN MAGIX system

MERLIN systems

503-801-190 Issue 1, May 2000

PARTNER systems

Signal strength

36, 37, 39, 40

testing

Single-zone configur ation

installing a single DRM installing multiple DRMs

registration Sleep Mode 21, 28, Softkeys 26, Sound clarity

testing Spare battery compartment 19,

inserting battery pack

removing battery pack Spar e ba tt ery pack

about Speaker Mute Status ic on Specifications Standard battery pack

about

inserting in battery charger

replacing

talk time 23, 30, Standby time Switch interface type

verifying Switch wiring 7,

auxiliary power

DEFINITY systems

MERLIN MAGIX

MERLIN systems

PARTNER systems Switch-related features

programming Synchronization System 75 System 85

36, 37

57 57

Talk time 30, Test Mode

32, 36

Local Wireless 32,

Test Mode Menu

Local Test Mode Wireless Test Mode

Testing

DRM power leve l handset power level Local Test Mode

range signal strength 36, 37, sound clarity 36,

voice quality 36, 38, Transfer but ton Troubles hooting

battery problems

handset pr oblems

installation problem s

range probl em s

voice quality problems

Vibrato r Status icon Voice quality

extending

problems

testing 36, 38, Volume control

using

Wake up Warra nt y in fo rmation Wireless Test Mode

Issue 1, May 2000

MDW 9040 Wireless Telephone Installation, Troubleshooting, and Use,

555-801-190

Nokia LTIMDW9H Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important Safety Instructions

Safety Instructions iii

1 Introduction 1

2 Installing and Registering the MDW 9040 Pocket Phone 3

3 Using the MDW 904 0 Pocket Phone 25

4 Troubleshooting 47

5 MDW 9040 Pocket Phone Compatibility 57

About the MDW 9040 Pocket Phone

1 Introduction

Overview

Installation Procedures for the DRM

Setting Up and Registering the Handset

Mapping the MDW 9040 to the Correct Communications System

Other Handset Configuration Options

Installing and Using the Battery Charger

Inserting a Battery Pack into the Spare Battery Compartment

3 Using the MDW 9040 Pocket Phone

Important Safety Instructions

About the Handset

Setting or Changing the Handset Settings

Using Handset Features

Carrying Your Pocket Phone

4 Troubleshooting

Overview

Installation Problems

Handset Probl ems

Voice Quality Problems

Range Problems

Battery Charger Problems

Programming and Call Handling Instructions

Communications System Compatibility

Lucent Technologies Limited Warranty and Limitation of Liability

Repair Information

FCC Part 15 Rules

IC RSS-210 Compliance

Hearing Aid Compatibility