Nokia N8-00, L4, L3 Service Manual

Service Manual
RM-596 (Nokia N8-00; L3&4)
Mobile Terminal
Part No: (Issue 2)
Nokia Customer Care
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Amendment No Date Inserted By Comments
Issue 1 07/2010 MT Issue 2 08/2010 MT A minor update has been made to
section
Product selection
.
RM-596
Amendment Record Sheet
Page ii COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.

Copyright

Copyright © 2010 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
RM-596 Copyright
Issue 2 COMPANY CONFIDENTIAL Page iii
Copyright © 2010 Nokia. All rights reserved.

Warnings and cautions

Warnings
IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
Servicing and alignment must be undertaken by qualified personnel only.
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
Use only approved components as specified in the parts list.
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.
RM-596
Warnings and cautions
Page iv COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.

For your safety

QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.
RM-596 For your safety
Issue 2 COMPANY CONFIDENTIAL Page v
Copyright © 2010 Nokia. All rights reserved.
RM-596

ESD protection

ESD protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under
ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
Page vi COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Issue 2 COMPANY CONFIDENTIAL Page vii
Copyright © 2010 Nokia. All rights reserved.
RM-596

Company policy

Company policy
Our policy is of continuous development; details of all technical modifications will be included with service bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e­mail.
Please state:
Title of the Document + Issue Number/Date of publication
Latest Amendment Number (if applicable)
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com
Page viii COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
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Copyright © 2010 Nokia. All rights reserved.
RM-596
Battery information
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Copyright © 2010 Nokia. All rights reserved.
RM-596 Nokia N8-00; L3&4 Service Manual Structure

Nokia N8-00; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 Cellular RF troubleshooting 5 Camera Module Troubleshooting 6 System Module Glossary
Issue 2 COMPANY CONFIDENTIAL Page xi
Copyright © 2010 Nokia. All rights reserved.
RM-596
Nokia N8-00; L3&4 Service Manual Structure
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Copyright © 2010 Nokia. All rights reserved.
Nokia Customer Care
1 — General Information
Issue 2 COMPANY CONFIDENTIAL Page 1 – 1
Copyright © 2010 Nokia. All rights reserved.
RM-596
General Information
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Copyright © 2010 Nokia. All rights reserved.
RM-596 General Information
Table of Contents
Product selection................................................................................................................................................... 1–5
Product features and sales package.................................................................................................................... 1–5
Product and module list ....................................................................................................................................... 1–9
Mobile enhancements........................................................................................................................................... 1–9
Technical specifications..................................................................................................................................... 1–11
Transceiver general specifications .............................................................................................................. 1–11
Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones........................ 1–11
Battery endurance......................................................................................................................................... 1–13
Environmental conditions ............................................................................................................................ 1–13
List of Tables
Table 1 Audio......................................................................................................................................................... 1–9
Table 2 Car........................................................................................................................................................... 1–10
Table 3 Data ........................................................................................................................................................ 1–10
Table 4 Messaging.............................................................................................................................................. 1–11
Table 5 Power..................................................................................................................................................... 1–11
List of Figures
Figure 1 View of RM-596....................................................................................................................................... 1–5
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RM-596
General Information
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Copyright © 2010 Nokia. All rights reserved.
RM-596 General Information

Product selection

RM-596 is a GSM/WCDMA dual-mode handportable monoblock multimedia computer with a capacitive touch UI, integrated GPS (A-GPS OMA SUPL), WLAN and a TV-out connection. It supports GSM 850/900/1800/1900 and WCDMA I/II/IV/V/VIII bands, GPRS/EGPRS and WCDMA/HSDPA/HSUPA data bearers.
For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). RM-596 supports HSDPA category 9 with downlink peak data rate up to 10.2 Mbit/s (in limited use cases), HSUPA belongs to category 5 with uplink peak data rate up to 2.0 Mbit/ s (in limited use cases).
In PS/CS mode, RM-596 supports DTM with multi slot class 32 (max. 5 RX + 3 TX, sum 6). With EGPRS this means maximum download speed of up to 236.8 kbit/s simultaneously with speech. With GPRS this means maximum download speed of up to 85.6 kbit/s simultaneously with speech.
In PS only mode, RM-596 supports MSC 33 (max. 5 Rx + 4 TX, sum 6) timeslots resulting in maximum download speed of up to 296 kbit/s with EGPRS, and up to 107 kbit/s with GPRS.
RM-596 has a large AMOLED nHD 3.5” (640 x 360 pixels) colour display (active area 43.2 mm x 76.8 mm) with 16 million colors. It also has a 12 megapixel autofocus camera with Carl Zeiss optics, 2 x digital zoom and an integrated Xenon flash. The device supports two-way video calls with two integrated cameras, one on the front and one on the back.
The MMS implementation follows the OMA MMS standard release 1.3. The browser is a highly advanced Internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content. The device also supports Bluetooth 2.1 EDR standard.
RM-596 uses Symbian ^3 for Nokia devices operating system, and supports the full Web Browser for S60, which brings desktop-like Web browsing experience to mobile devices. It also supports MIDP Java 2.1 , providing a good platform for compelling 3rd party applications.
Figure 1 View of RM-596

Product features and sales package

Imaging
Main camera:
Sensor: 12 megapixel
Carl Zeiss Optics: Tessar ™ lens
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Copyright © 2010 Nokia. All rights reserved.
F number/Aperture: F2.8
Digital zoom: 2x
Auto focus: Two-stage capture key
Focal length: 28 mm (35 mm equivalent)
Focus range: 10 cm ~ infinity
Flash: Integrated Xenon flash
Macro focus distance: 10-50 cm
Shutter speed: Mechanical shutter 1/1000~1/4 s
Secondary camera:
Sensor: VGA (640 x 480 pixels)
F number/Aperture: F2.8
Fixed focus
Video:
Video resolution: nHD 25 fps (720p)
Audio recording: AAC (AMR for MMS)
Video stabilization
Video clip length: Max. 90 min
Video file format: .mp4 (default), .3gp (for MMS)
White balance: automatic, sunny, cloudy, incandescent, fluorescent
Scene: Auto, Night
Colour tone: normal, sepia, B&W, vivid, negative
Zoom (digital): 3x
Video recording indicator
Photo:
Aspect ratio: 16:9 (9Mpix) , 4:3 (12Mpix)
View finder: Full screen view finder
Still image resolutions: up to 12 megapixel: 4000 x 3000
Still image file format: JPEG/EXIF
Auto exposure: center weighted AE
Image orientation: automatic
Exposure compensation: +2 ~ -2EV at 0.5 step
White balance: automatic, sunny, cloudy, incandescent, fluorescent
Scene: auto, sports, portrait, close-up, landscape, night, user defined
Colour tone: normal, sepia, B&W, vivid, negative
Zoom (digital): 2x
RM-596
General Information
Edit
On device Photo editor and Video editor (manual & automatic)
View
3.5” nHD (640 x 360 pixels) colour display (active area 43.2 mm x 76.8 mm), up to 16M colors, 16:9 aspect ratio
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Copyright © 2010 Nokia. All rights reserved.
RM-596 General Information
Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption
Slideshow from Gallery
Share
Nokia XpressShare - share effortlessly from Gallery or after capture via Email, Bluetooth or MMS
Direct connection to TV via cable or WLAN (UPnP)
Video call and video sharing support. (WCDMA services)
Online Album: Image/Video uploading from Gallery
Print
Nokia XpressPrint – direct printing via USB (PictBridge), Bluetooth (BPP), and WLAN (UPnP), from memory card or via online printing
Store
16 GB internal user memory
Nokia XpressTransfer – easy to transfer and organize photos and video between your device and a compatible PC
Nokia Lifeblog (mobile & PC)
Music
Digital music player: supports MP3/ AAC/ eAAC/ eAAC+/ WMA/ AMR-NB/ AMR-WB with playlists, equalizer and album art
Synchronise music with Microsoft Windows Media Player 10 & 11
One click CD ripping, converting and transferring music to your device using Nokia Music Manager
Stereo FM radio (87.5-108 MHz /76-90 MHz) with Visual Radio™ support
Bluetooth speakers
Integrated handsfree speaker
Nokia Music Headset (WH-701), inbox
Media
Full-screen video playback to view downloaded, streamed or recorded video clips
Supported video formats: MPEG-4 , H.264/AVC, H.263/3GPP, VC-1, Real Video 10, ON2 VP6, Flash video
Productivity
Context management:
OMA DRM version 2.0
OTA provisioning & over the air SW update (FOTA)
Ovi Suite
Web Browser (OSS), Java ™ MIDP 2.1, XHTML browsing over TCP/IP
Messaging:
E-mail (SMTP, IMAP4, POP3), MMS, SMS, unified editor
IM client
Office applications:
Viewing of email attachments – .doc, .xls, .ppt, .pdf, .zip
Issue 2 COMPANY CONFIDENTIAL Page 1 – 7
Copyright © 2010 Nokia. All rights reserved.
General Information
Mail for Exchange
PIM:
Contacts, calendar, to-do, notes, recorder, calculator, clock, converter
Synchronization:
Local/Remote (using SyncML)
Data: Calendar, Contacts, To-do, Notes, E-mail
PC Applications: Microsoft Outlook (98, 2000, 2002, 2003), Outlook Express, Lotus Organizer (5.0, 6.0), Lotus Notes (5.0, 6.0)
Call management:
Call logs, speed dial, voice dialling (with SIND) and voice commands
Nokia Push to Talk (PoC)
Connectivity
Integrated GPS (A-GPS OMA SUPL)
Nokia Maps 3.0, including Friend Finder
WLAN - IEEE802.11 g/b/n with UPnP support
HDMI type C connector
Micro USB interface with USB 2.0 high speed
Bluetooth wireless technology 2.1 + EDR + A2DP
FM transmitter
MicroSD memory card - support up to 32 GB
Nokia 3.5 mm AV connector
2.0 mm DC connector
RM-596
Add-on software framework
Symbian ^3 for Nokia devices
Java: MIDP2.1
C++ and Java SDKs
Flash Lite 4.0
Additional technical specifications
Vibrating alert
3GPP Rel 5/6 WCDMA , Rel 4 EGSM compliant
Speech codecs supported: AMR, NB AMR, WB AMR, FR, EFR
GPRS/EGPRS Class B, Multi slot class 33
Dual Transfer Mode (DTM) class A, multi slot class 32
WCDMA DL 384 kbit/s, UL 384 kbit/s
HSDPA up to 10.2 Mbps, HSUPA 2 Mbps
Sales package
Transceiver RM-596
Charger (AC-15)
Battery (BL-4D)
Page 1 – 8 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 General Information
Music headset (WH-701)
Connectivity cable (CA-101)
HDMI adapter (CA-157)
Micro USB OTG to USB adapter (CA-156)
CD-ROM
User Guide

Product and module list

Module name Type code Notes
System/RF module PWB 3CE Upper flex module UI flex module Flash flex module

Mobile enhancements

Table 1 Audio
Enhancement Type
Music headset WH-701 Nokia Wireless Stereo Gateway AD-42W Mini speakers MD-8
MD-9
Hearing aids HDA-12
LPS-5
Wired headsets WH-205
WH-502 WH-700 WH-701 WH-800 WH-900
Issue 2 COMPANY CONFIDENTIAL Page 1 – 9
Copyright © 2010 Nokia. All rights reserved.
Enhancement Type
Bluetooth headsets BH-103
BH-214 BH-215 BH-500 BH-501 BH-503 BH-504 BH-505 BH-606 BH-607 BH-702 BH-704
RM-596
General Information
BH-804 BH-805 BH-900 BH-902 BH-904 BH-905
Bluetooth speakers MD-5W
MD-7W
Table 2 Car
Enhancement Type
Nokia Universal Mobile Holder CR-99 Speakerphone HF-310
HF-510
Mobile charger DC-9
DC-10 DC-11
Table 3 Data
Enhancement Type
Connectivity cable CA-101
CA-101D
Page 1 – 10 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 General Information
Enhancement Type
Micro USB OTG to USB adapter cable CA-156 HDMI adapter cable CA-157 MicroSD card MU-43, 8GB
MU-44, 16GB MU-xx 32GB
Table 4 Messaging
Enhancement Type
Other multimedia peripherals SU-33W Stylus STYLUS PEN ASSY
Table 5 Power
Enhancement Type
Battery 1200 mAh Li-ion BL-4D Travel charger AC-6
AC-8 AC-10 AC-15

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)
Transceiver with BL-4D 1200 mAh Li-ion battery pack
(mm)
113.5 x 59.0 x 12.9 135 86
Weight (g)
Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones

Parameter Unit
Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII (900), WCDMA V
(850), WCDMA IV (1700/2100), WCDMA II (1900) and WCDMA I (2100)
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Copyright © 2010 Nokia. All rights reserved.
Parameter Unit
Rx frequency band GSM850: 869 - 894MHz
EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925 - 960 MHz WCDMA V (850): 869 - 894 MHz WCDMA IV (1700/2100): 2110 - 2155 MHz WCDMA II (1900): 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz
Tx frequency band GSM850: 824 - 849 MHz
EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz
RM-596
General Information
GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA V (850): 824 - 849 MHz WCDMA IV (1700/2100): 1710 - 1755 MHz WCDMA II (1900): 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz
Output power GSM850: +5 ...+33 dBm/3.2 mW ... 2 W
GSM900: +5 … +33 dBm/3.2 mW … 2 W GSM1800: +0 … +30 dBm/1.0 mW … 1 W GSM1900: +0 … +30 dBm/1.0 mW … 1 W WCDMA VIII (900): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA V (850): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA IV (1700/2100): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA II (1900): -50 ... +21 dBm/0.01 μW ... 126 mW WCDMA I (2100): -50 ... +24 dBm/0.01 μW ... 251 mW
EDGE output power EDGE850: +5 … +27 dBm/3.2 mW … 501 mW
EDGE900: +5 … +27 dBm/3.2 mW … 501 mW EDGE1800: +0 … +26 dBm/1.0 mW … 398 mW EDGE1900:+0 … +26d Bm/1.0 mW … 398 mW
Page 1 – 12 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 General Information
Parameter Unit
Number of RF channels GSM850: 124
GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA V (850): 108 WCDMA IV (1700/2100): 211 WCDMA II (1900): 289
WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA II, IV and V 100/200 kHz) Number of Tx power levels GSM850: 15
GSM900: 15

Battery endurance

Battery Capacity
(mAh)
BL-4D 1200 Up to 12 h
Talk time Stand-by Music playback Video playback
(GSM) Up to 6 h
(WCDMA)

Environmental conditions

GSM1800: 16
GSM1900: 16
WCDMA VIII (900): 75
WCDMA V (850): 75
WCDMA IV (1700/2100): 75
WCDMA II (1900): 75
WCDMA I (2100): 75
Up to 390 h (GSM)
Up to 400 h (WCDMA)
Up to 50 h Up to 7 h
H.264 720p 30fps
Temperature conditions
Environmental condition Ambient temperature Notes
Normal operation Reduced performance
Issue 2 COMPANY CONFIDENTIAL Page 1 – 13
-15oC...+55oC
-25oC...-15oC +55oC...+70oC
Copyright © 2010 Nokia. All rights reserved.
Specifications fulfilled Operational for shorts periods
only
General Information
Environmental condition Ambient temperature Notes
RM-596
Intermittent operation
No operation or storage
Charging allowed
Long term storage conditions
-40oC...-15oC +70oC...+85 oC
<-40oC...>+85oC
-10oC...+60oC
0oC...+85oC
Operation not guaranteed but an attempt to operate does not damage the phone.
No storage or operation: an attempt may damage the phone.
BTemp measurement range for charging.
Humidity
Relative humidity range is 5...95%. The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any
submersion of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.
Vibration
The module should withstand the following vibrations:
5 - 10 Hz; +10dB / octave
10 - 50 Hz; 5.58 m2 / s3 (0.0558 g2/ Hz)
50 - 300 Hz; - 10 dB / octave
ESD strength
Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ). The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements.
RoHS
This device uses RoHS compliant components and lead-free soldering process.
Page 1 – 14 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
Nokia Customer Care
2 — Service Tools and Service
Concepts
Issue 2 COMPANY CONFIDENTIAL Page 2 – 1
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RM-596
Service Tools and Service Concepts
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RM-596 Service Tools and Service Concepts
Table of Contents
Service tools........................................................................................................................................................... 2–5
Product specific tools....................................................................................................................................... 2–5
MJ-241 .......................................................................................................................................................... 2–5
RJ-233 ........................................................................................................................................................... 2–5
SD-60 ............................................................................................................................................................ 2–6
General tools..................................................................................................................................................... 2–6
AC-35............................................................................................................................................................. 2–6
ACF-8............................................................................................................................................................. 2–6
CU-4............................................................................................................................................................... 2–7
FLS-5 ............................................................................................................................................................. 2–8
FPS-21........................................................................................................................................................... 2–8
JXS-1.............................................................................................................................................................. 2–9
PK-1............................................................................................................................................................... 2–9
SB-6............................................................................................................................................................... 2–9
SB-7............................................................................................................................................................... 2–9
SRT-6.......................................................................................................................................................... 2–10
SS-182........................................................................................................................................................ 2–10
SS-93.......................................................................................................................................................... 2–10
SX-4............................................................................................................................................................ 2–10
Cables.............................................................................................................................................................. 2–10
CA-101 ....................................................................................................................................................... 2–11
CA-158RS ................................................................................................................................................... 2–11
CA-31D ....................................................................................................................................................... 2–11
CA-89DS ..................................................................................................................................................... 2–12
DAU-9S....................................................................................................................................................... 2–12
PCS-1.......................................................................................................................................................... 2–12
XRS-6.......................................................................................................................................................... 2–13
Service concepts ................................................................................................................................................. 2–13
POS (Point of Sale) flash concept ................................................................................................................. 2–13
Flashing, certificate restore and product code change option 2 ............................................................. 2–14
Module jig service concept........................................................................................................................... 2–15
RF testing and BB/RF tuning concept with module jig.............................................................................. 2–16
List of Figures
Figure 2 POS flash concept ................................................................................................................................ 2–13
Figure 3 Flashing, certificate restore and product code change................................................................... 2–14
Figure 4 Module jig service concept ................................................................................................................. 2–15
Figure 5 RF testing and BB/RF tuning concept with module jig.................................................................... 2–16
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RM-596
Service Tools and Service Concepts
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RM-596 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-596. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
MJ-241 Module jig MJ-241 is meant for troubleshooting, testing, tuning and flashing on
the engine level (CU-4 supported). The jig includes the following features:
Provides mechanical interface with the engine module
Provides galvanic connection to all needed test pads in module
Connector for control unit
Access for AV- and USB connectors
CA-158RS cable is used together with this jig for RF testing
Attenuation values for galvanic RF connection MJ-241
Band Default f/
MHz RX
GSM 850 881.6 0.1 836.6 0.1 GSM 900 942.4 0.1 897.4 0.1 GSM 1800 1842.8 0.2 1747.8 0.2 GSM 1900 1960.0 0.2 1880.0 0.2 WCDMA I 2140.0 0.2 1950.0 0.2 WCDMA II 1960.0 0.2 1880.0 0.2 WCDMA IV 2140.0 0.2 1740.0 0.2 WCDMA V 880.0 0.1 835.0 0.1 WCDMA VIII 942.6 0.1 897.6 0.1 WLAN n / a n / a 2442.0 0.3 FM / Tx n / a n / a
RJ-233 Soldering jig RJ-233 is a soldering jig used for soldering and as a rework jig for the
engine module.
Att. RX Default f/
MHz TX
Att. TX
Issue 2 COMPANY CONFIDENTIAL Page 2 – 5
Copyright © 2010 Nokia. All rights reserved.
RM-596
Service Tools and Service Concepts
SD-60 Dummy battery SD-60 dummy battery is meant for component level troubleshooting..

General tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-596. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales
package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output
current up to 3 A.
ACF-8 Universal power
supply
The ACF-8 universal power supply is used to power FLS-5.
Page 2 – 6 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 Service Tools and Service Concepts
CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash
adapter. It requires an external 12 V power supply. The unit has the following features:
software controlled via USB
EM calibration function
Forwards FBUS/Flashbus traffic to/from terminal
Forwards USB traffic to/from terminal
software controlled BSI values
regulated VBATT voltage
2 x USB2.0 connector (Hub)
FBUS and USB connections supported
When using CU-4, note the special order of connecting cables and other service equipment:
Instructions
1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.
Note: Phoenix enables CU-4 regulators via USB when it is
started. Reconnecting the power supply requires a Phoenix restart.
Issue 2 COMPANY CONFIDENTIAL Page 2 – 7
Copyright © 2010 Nokia. All rights reserved.
RM-596
Service Tools and Service Concepts
FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,
developed specifically for POS use.
Note: FLS-5 can be used as an alternative to PK-1.
FPS-21 Flash prommer
FPS-21 sales package:
FPS-21 prommer
AC-35 power supply
CA-31D USB cable
FPS-21 interfaces:
Front
Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.
SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device
programming.
Rear
DC power input For connecting the external power supply (AC-35).
Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory
devices or mobile devices
One USB B type device connector (USB2) For connecting a PC.
Phone connector Service cable connection for connecting Flashbus/FLA.
Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.
Inside
Four SD card memory slots For internal storage memory.
Note: In order to access the SD memory card slots inside
FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.
Page 2 – 8 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 Service Tools and Service Concepts
JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA
phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.
The shield box is not an active device, it contains only passive filtering components for RF attenuation.
PK-1 Software protection
key
PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.
PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register
the dongle in the same way as the PKD-1 series dongle. SB-6 Bluetooth test and
interface box (sales package)
The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .
Sales package includes:
SB-6 test box
Installation and warranty information
SB-7 WLAN test box WLAN test requires defined position for the device.
Issue 2 COMPANY CONFIDENTIAL Page 2 – 9
Copyright © 2010 Nokia. All rights reserved.
RM-596
Service Tools and Service Concepts
SRT-6 Opening tool SRT-6 is used to open phone covers.
Note: The SRT-6 is included in the Nokia Standard Toolkit.
SS-182 Camera removal tool The camera removal tool SS-182 is used to remove/attach a camera
module from/to the camera socket of the phone PWB.
SS-93 Opening tool SS-93 is used for opening JAE connectors.
Note: The SS-93 is included in Nokia Standard Toolkit.
SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning
and testing. SX-4 is also needed together with FPS-21 when DCT-4 phones are
flashed.

Cables

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-596. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
Page 2 – 10 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 Service Tools and Service Concepts
CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections
between the PC and the phone.
CA-158RS RF tuning cable Product-specific adapter cable for RF tuning.
CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included
in the FPS-21 sales package.
Issue 2 COMPANY CONFIDENTIAL Page 2 – 11
Copyright © 2010 Nokia. All rights reserved.
RM-596
Service Tools and Service Concepts
CA-89DS Cable Provides VBAT and Flashbus connections to mobile device
programming adapters.
DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for
example, between the PC's serial port and module jigs, flash adapters or docking station adapters.
Note: Docking station adapters valid for DCT4 products.
PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled voltage.
Page 2 – 12 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to
the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:
GSM850/900: 0.3+-0.1 dB
GSM1800/1900: 0.5+-0.1 dB
WCDMA/WLAN: 0.6+-0.1dB
Figure 2 POS flash concept
Type Description
Product specific tools
BL-4D Battery
Other tools
FLS-5 POS flash dongle
PC with service software
Issue 2 COMPANY CONFIDENTIAL Page 2 – 13
Copyright © 2010 Nokia. All rights reserved.
Type Description
Cables
CA-101 Micro USB cable

Flashing, certificate restore and product code change option 2

RM-596
Service Tools and Service Concepts
Figure 3 Flashing, certificate restore and product code change
Type Description
Product specific devices
BL-4D Battery
Other devices
FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SX-4 Smart card
PC with service software
Cables
CA-101 Micro USB cable
Page 2 – 14 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 Service Tools and Service Concepts
Type Description
USB cable

Module jig service concept

Figure 4 Module jig service concept
Type Description
Phone specific devices
MJ-241 Module jig
Other devices
CU-4 Control unit FPS-21 Flash prommer box PK-1 SW security device SX-4 Smart card
PC with VPOS and service software Measurement equipment
Cables
CA-89DS Service cable PCS-1 DC power cable XRS-6 RF cable
USB cable
Issue 2 COMPANY CONFIDENTIAL Page 2 – 15
Copyright © 2010 Nokia. All rights reserved.
Type Description
GPIB control cable
CA-158RS Product specific RF adapter cable

RF testing and BB/RF tuning concept with module jig

RM-596
Service Tools and Service Concepts
Figure 5 RF testing and BB/RF tuning concept with module jig
Type Description
Product specific tools
MJ-241 Module jig
Other tools
CU-4 Control unit PK-1 SW security device SX-4 Smart card
PC with service software Smart card reader
Cables
DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable
Page 2 – 16 COMPANY CONFIDENTIAL Issue 2
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RM-596 Service Tools and Service Concepts
Type Description
USB cable
CA-158RS Product specific RF adapter cable
Issue 2 COMPANY CONFIDENTIAL Page 2 – 17
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RM-596
Service Tools and Service Concepts
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Copyright © 2010 Nokia. All rights reserved.
Nokia Customer Care
3 — BB Troubleshooting and
Manual Tuning Guide
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BB Troubleshooting and Manual Tuning Guide
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RM-596 BB Troubleshooting and Manual Tuning Guide
Table of Contents
Baseband main troubleshooting......................................................................................................................... 3–7
Power and charging troubleshooting.............................................................................................................. 3–10
Backup battery troubleshooting.................................................................................................................. 3–10
Battery current measuring fault troubleshooting ..................................................................................... 3–11
General power checking troubleshooting .................................................................................................. 3–12
Dead or jammed device troubleshooting................................................................................................... 3–13
Dynamo charging troubleshooting ............................................................................................................. 3–14
Clocking troubleshooting ............................................................................................................................. 3–15
USB charging troubleshooting..................................................................................................................... 3–17
Interface troubleshooting ................................................................................................................................. 3–18
USB flashing fault troubleshooting ............................................................................................................. 3–18
USB data interface troubleshooting............................................................................................................ 3–19
SIM card troubleshooting ............................................................................................................................. 3–19
Memory troubleshooting.............................................................................................................................. 3–23
MicroSD card troubleshooting ................................................................................................................ 3–23
External memory eMMC troubleshooting .............................................................................................. 3–23
NOR troubleshooting ............................................................................................................................... 3–25
SDRAM troubleshooting........................................................................................................................... 3–26
IVE troubleshooting ........................................................................................................................................... 3–27
Introduction to IVE troubleshooting........................................................................................................... 3–27
IVE troubleshooting ...................................................................................................................................... 3–28
TV out troubleshooting...................................................................................................................................... 3–29
Introduction to HDTV and SDTV troubleshooting ...................................................................................... 3–29
HDTV out troubleshooting............................................................................................................................ 3–31
SDTV out troubleshooting ............................................................................................................................ 3–31
Display module troubleshooting ...................................................................................................................... 3–34
General instructions for display troubleshooting...................................................................................... 3–34
Introduction to display troubleshooting.................................................................................................... 3–35
Display fault troubleshooting ...................................................................................................................... 3–37
Touch panel troubleshooting....................................................................................................................... 3–37
Illumination troubleshooting ...................................................................................................................... 3–39
Charging illumination troubleshooting................................................................................................. 3–39
Menu key backlight troubleshooting ..................................................................................................... 3–40
Keyboard troubleshooting ................................................................................................................................ 3–41
Keys troubleshooting.................................................................................................................................... 3–41
Power key troubleshooting.......................................................................................................................... 3–41
Sensors troubleshooting ................................................................................................................................... 3–43
Accelerometer troubleshooting................................................................................................................... 3–43
Magnetometer troubleshooting.................................................................................................................. 3–44
Proximity sensor troubleshooting............................................................................................................... 3–46
ALS technical description and troubleshooting ......................................................................................... 3–46
Ambient Light Sensor (ALS)..................................................................................................................... 3–46
ALS functionality check............................................................................................................................ 3–47
Re-tuning ALS ........................................................................................................................................... 3–48
ALS troubleshooting ................................................................................................................................ 3–49
Audio troubleshooting....................................................................................................................................... 3–50
Audio troubleshooting test instructions..................................................................................................... 3–50
External earpiece troubleshooting.............................................................................................................. 3–52
External microphone troubleshooting........................................................................................................ 3–52
Internal earpiece troubleshooting .............................................................................................................. 3–54
Issue 2 COMPANY CONFIDENTIAL Page 3 – 3
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RM-596
BB Troubleshooting and Manual Tuning Guide
Internal handsfree (IHF) troubleshooting................................................................................................... 3–55
Internal microphone troubleshooting........................................................................................................ 3–56
Vibra troubleshooting................................................................................................................................... 3–57
Connectivity module troubleshooting ............................................................................................................. 3–57
Introduction to connectivity module troubleshooting ............................................................................. 3–57
Bluetooth/FM radio and WLAN troubleshooting........................................................................................ 3–59
Introduction to Bluetooth/FM radio troubleshooting.......................................................................... 3–59
Introduction to WLAN troubleshooting ................................................................................................. 3–62
Bluetooth and FM radio self tests in Phoenix............................................................................................. 3–63
WLAN self test in Phoenix............................................................................................................................. 3–64
Bluetooth BER test in Phoenix ..................................................................................................................... 3–64
FMRX radio receiver testing.......................................................................................................................... 3–65
FMTX transmitter antenna connectivity test in Phoenix........................................................................... 3–66
FMTX transmitter tuning and power measurement in Testing and Tuning Tool................................... 3–67
WLAN TX and RX testing in Phoenix ............................................................................................................ 3–70
WLAN TX BiP testing procedure in Phoenix................................................................................................ 3–71
WLAN TX BiP testing procedure in Testing and Tuning Tool .................................................................... 3–72
Bluetooth troubleshooting .......................................................................................................................... 3–75
FMRX receiver troubleshooting.................................................................................................................... 3–76
FMTX transmitter troubleshooting.............................................................................................................. 3–77
WLAN troubleshooting ................................................................................................................................. 3–78
GPS troubleshooting .......................................................................................................................................... 3–78
Introduction to GPS troubleshooting.......................................................................................................... 3–78
GPS settings for Phoenix............................................................................................................................... 3–80
Quick Test window................................................................................................................................... 3–80
GPS control................................................................................................................................................ 3–80
GPS failure troubleshooting......................................................................................................................... 3–81
GPS basic checks troubleshooting ............................................................................................................... 3–82
Baseband manual tuning guide........................................................................................................................ 3–84
Certificate restoring for BB5 products......................................................................................................... 3–84
Energy management calibration................................................................................................................. 3–89
List of Tables
Table 6 Display module troubleshooting cases............................................................................................... 3–34
Table 7 Pixel defects .......................................................................................................................................... 3–35
Table 8 Defects table.......................................................................................................................................... 3–35
Table 9 Antenna tuning value limits for RM-596 ............................................................................................ 3–67
Table 10 Calibration value limits ...................................................................................................................... 3–89
List of Figures
Figure 6 BufSleepClk and SleepClk signals on R2808 pads. The resistor is not assembled......................... 3–16
Figure 7 Expected Crystal clock input to BCM2727B on Oscilloscope ............................................................ 3–28
Figure 8 Expected SDTV CVBS PAL signal on Oscilloscope............................................................................... 3–33
Figure 9 Expected SDTV CVBS NTSC signal on Oscilloscope............................................................................. 3–34
Figure 10 Ambient Light Sensor ....................................................................................................................... 3–47
Figure 11 Hardware connections between BB and BOB1.0M-b..................................................................... 3–58
Figure 12 Bluetooth/WLAN/GPS antenna......................................................................................................... 3–58
Figure 13 Connectivity module's component layout, bottom side ............................................................... 3–59
Figure 14 Connectivity module's component layout, top side ...................................................................... 3–59
Figure 15 Bluetooth and FM radio self tests in Phoenix................................................................................. 3–64
Page 3 – 4 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide
Figure 16 Bluetooth BER test in Phoenix ......................................................................................................... 3–65
Figure 17 FMTX transmitter antenna connectivity test in Phoenix............................................................... 3–66
Figure 18 Component layout, bottom side...................................................................................................... 3–79
Figure 19 GPS layout and basic test points...................................................................................................... 3–79
Figure 20 GPS Quick Test window .................................................................................................................... 3–80
Figure 21 GPS Control dialogue box ................................................................................................................. 3–81
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BB Troubleshooting and Manual Tuning Guide
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RM-596 BB Troubleshooting and Manual Tuning Guide

Baseband main troubleshooting

Context
Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagrams below. If the phone is dead and you cannot perform the self tests, go to
troubleshooting
.
Dead or jammed device
Issue 2 COMPANY CONFIDENTIAL Page 3 – 7
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Troubleshooting flow - Page 1 of 3
RM-596
BB Troubleshooting and Manual Tuning Guide
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RM-596 BB Troubleshooting and Manual Tuning Guide
Troubleshooting flow - Page 2 of 3
Issue 2 COMPANY CONFIDENTIAL Page 3 – 9
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Troubleshooting flow - Page 3 of 3
RM-596
BB Troubleshooting and Manual Tuning Guide

Power and charging troubleshooting

Backup battery troubleshooting

Troubleshooting flow
Page 3 – 10 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide

Battery current measuring fault troubleshooting

Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 11
Copyright © 2010 Nokia. All rights reserved.

General power checking troubleshooting

Troubleshooting flow
RM-596
BB Troubleshooting and Manual Tuning Guide
Page 3 – 12 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide

Dead or jammed device troubleshooting

Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 13
Copyright © 2010 Nokia. All rights reserved.

Dynamo charging troubleshooting

Troubleshooting flow
RM-596
BB Troubleshooting and Manual Tuning Guide
Page 3 – 14 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide

Clocking troubleshooting

Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 15
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BB Troubleshooting and Manual Tuning Guide
Figure 6 BufSleepClk and SleepClk signals on R2808 pads. The resistor is not assembled.
RM-596
Page 3 – 16 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide

USB charging troubleshooting

Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 17
Copyright © 2010 Nokia. All rights reserved.

Interface troubleshooting

USB flashing fault troubleshooting

Troubleshooting flow
RM-596
BB Troubleshooting and Manual Tuning Guide
Page 3 – 18 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide

USB data interface troubleshooting

Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 19
Copyright © 2010 Nokia. All rights reserved.

SIM card troubleshooting

Troubleshooting flow
RM-596
BB Troubleshooting and Manual Tuning Guide
Page 3 – 20 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 BB Troubleshooting and Manual Tuning Guide
Issue 2 COMPANY CONFIDENTIAL Page 3 – 21
Copyright © 2010 Nokia. All rights reserved.
RM-596
BB Troubleshooting and Manual Tuning Guide
Page 3 – 22 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide

Memory troubleshooting

MicroSD card troubleshooting
Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 23
Copyright © 2010 Nokia. All rights reserved.
External memory eMMC troubleshooting
Troubleshooting flow
RM-596
BB Troubleshooting and Manual Tuning Guide
Page 3 – 24 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 BB Troubleshooting and Manual Tuning Guide
NOR troubleshooting
Context
NOR flash interface is an electrical interface between the memory and the digital ASIC. It is used for accessing the memory IC for SW instructions and data.
Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 25
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RM-596
BB Troubleshooting and Manual Tuning Guide
SDRAM troubleshooting
Context
SDRAM interface is an electrical interface between the memory and the digital Asic. It is used for accessing the memory IC for SW instructions and data.
Troubleshooting flow
Page 3 – 26 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide

IVE troubleshooting

Introduction to IVE troubleshooting

The IVE engine is a next generation imaging and video engine based on BCM2727B. The BCM2727B acts as imaging, video, display, and HDTV and SDTV hardware accelerator.
The following references on the PWB help in the effective debugging and troubleshooting of IVE.
Sr. No Reference Description
1 B1400 19.2MHz Crystal 2 D1400 IVE/BCM2727B IC
The following test points on the PWB help in the effective debugging and troubleshooting.
Sr. No Signal name Measuring point Description
1 VIVE_2V5_FILT C1419/C1417 2.5V supply to BCM2727B 2 VIVE_2V8_FILT C1414 2.8V supply to BCM2727B 3 VIVE_1V8_FILT L1402/C1450 1.8V supply to BCM2727B 4 VBAT L1403/C1466 VBAT supply to BCM2727B 5 RUN J1425 Enable signal to IVE. This needs to be
High for IVE to be Up.
6 XIN C1448 19.2MHz clock to IVE
Issue 2 COMPANY CONFIDENTIAL Page 3 – 27
Copyright © 2010 Nokia. All rights reserved.

IVE troubleshooting

Troubleshooting flow
RM-596
BB Troubleshooting and Manual Tuning Guide
Page 3 – 28 COMPANY CONFIDENTIAL Issue 2
Copyright © 2010 Nokia. All rights reserved.
RM-596 BB Troubleshooting and Manual Tuning Guide
Figure 7 Expected Crystal clock input to BCM2727B on Oscilloscope

TV out troubleshooting

Introduction to HDTV and SDTV troubleshooting

HDTV
The phone has HDTV capability. The phone can be connected to an HDTV through a Type A to Type C HDMI cable.
The following references on the PWB help in the effective debugging and troubleshooting of HDTV Out.
Sr. No Reference Description
1 X1650 HDMI connector 2 N1653 HDMI connector ASIP on HDMI bus 3 N1654 HDMI bus ASIP on control bus 4 Z1650 to Z1653 Common mode choke on HDMI bus 5 N1651 HDMI 5V regulator 6 D1400 BCM2727B IC 7 D1653 HPD signal buffer 8 V1657 HDMI +5V ESD protection
Issue 2 COMPANY CONFIDENTIAL Page 3 – 29
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RM-596
BB Troubleshooting and Manual Tuning Guide
The following test points on the PWB help in the effective debugging and troubleshooting.
Sr No Signal name Measuring point Description
1 HDMI_REG_EN R1672 Enable signal for VHDMI_5V0 regulator. This
signal needs to be High for regulator to be On. 2 VHDMI_5V0 L1653/C1657 5V supply to HDMI sink. 3 HDMI_CABLE_DET SW1.X1650 HDMI cable detect signal to HDMI source. This
signal goes Low when a cable is inserted. 4 HDMI_HPD 19.X1650 Hot Plug Detect signal to HDMI source. This
signal goes High when a cable is inserted. 5 HDMI_I2C(1:0) 15.X1650
16.X1650
I2C signals for HDMI.
SDTV
The phone has SDTV capability. The phone can be connected to an analog TV through a TV Out cable. The following references on the PWB help in the effective debugging and troubleshooting of SDTV Out.
Sr. No Reference Description
1 R1419 DAC termination resistor. Resistor value 15 OHMS. 2 D1400 BCM2727B IC 3 N2001 Analog switch 4 L2001 Ferrite bead on the CVBS signal 5 X2001 AV connector
The following test points on the PWB help in the effective debugging and troubleshooting.
Sr No Signal name Measuring point Description
1 CVBS X2001.1/J2002 SDTV signal
Page 3 – 30 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide

HDTV out troubleshooting

Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 31
Copyright © 2010 Nokia. All rights reserved.

SDTV out troubleshooting

Troubleshooting flow
RM-596
BB Troubleshooting and Manual Tuning Guide
Page 3 – 32 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide
Figure 8 Expected SDTV CVBS PAL signal on Oscilloscope
Issue 2 COMPANY CONFIDENTIAL Page 3 – 33
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BB Troubleshooting and Manual Tuning Guide
Figure 9 Expected SDTV CVBS NTSC signal on Oscilloscope

Display module troubleshooting

General instructions for display troubleshooting

The first step is to verify with a working display that the fault is not on the display module itself. The display module cannot be repaired.
The second step is to check that the engine is working normally. This can be done by connecting the phone to a docking station and starting Phoenix service software. With the help of Phoenix read the phone information to check that also the application engine is functioning normally (you should be able to read the APE ID).
After these checks proceed to the display troubleshooting flowcharts. Use the Display Test tool in Phoenix to find the detailed fault mode.
Pixel defects
Table 6 Display module troubleshooting cases
Display blank There is no image on the display. The display looks
the same when the phone is on as it does when the phone is off.
Image on the display not correct Image on the display can be corrupted or a part of
the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.
Page 3 – 34 COMPANY CONFIDENTIAL Issue 2
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RM-596 BB Troubleshooting and Manual Tuning Guide
Visual defects (pixel) Pixel defects can be checked by controlling the
display with Phoenix. Use both colors, black and white, on a full screen. R, G, B are also helpful.
The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented in the following table.
Table 7 Pixel defects
Bright sub-pixels (sometimes called on-pixels or stuck-on) are
characterized by the appearance of bright/colored pixels in, for example, black full screen picture.
Dark sub-pixels (sometimes called off-pixels, stuck-off, or black
pixels) are characterized by the appearance of dark pixels in white, red, green, or blue full-screen picture.
Combined sub-pixel defects are characterized by at least two sub-pixels
defects (bright or dim) being closer than 5 mm to each other.
Temporal sub-pixels (sometimes called blinking defects) exhibit
temporal variations not related to any steady-state video input. Temporal sub-pixel defects may be intermittent, exhibit a sudden change of state, or be flickering.
Table 8 Defects table
Item Bright dot (sub-
pixel) defect
Dark dot (sub-
pixel) defect
Total
1 Defect counts Not allowed 2 Combined sub-
Not allowed
pixel defect
3 Temporal sub-
Not allowed
pixel defect
Note: Blinking pixels are not allowed in normal operating temperatures and light conditions.

Introduction to display troubleshooting

The display module used is based on AM OLED technology and supports display format of 360 columns x 640 rows. The dimension of the display module is 47.8 mm x 86.3 mm x 2.12 mm. The module will interface to the phone via FPC with a 20 pins board to board connector.
The following references on the PWB help in the effective debugging and troubleshooting of the display.
Issue 2 COMPANY CONFIDENTIAL Page 3 – 35
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RM-596
BB Troubleshooting and Manual Tuning Guide
Sr No Reference Description
1 X1600 Display connector 2 Z1600, Z1601 Common Mode Choke on DSI bus 3 R1601/C1605 Series resistor on display Reset line. Reset signal needs to be
High for the display to be Up.
4 D1400 BCM2727B IC
The following test points on the PWB help in the effective debugging and troubleshooting.
Sr. No Signal name Measuring point Description
1 VIO L1600/C1600 1.8V supply to display 2 VBAT L1601/C1602 VBAT supply to display 3 TE0 R1600 Tearing effect signal from display module.
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Display fault troubleshooting

Troubleshooting flow
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Touch panel troubleshooting

Troubleshooting flow
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Illumination troubleshooting

Charging illumination troubleshooting
Troubleshooting flow
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Menu key backlight troubleshooting
Troubleshooting flow
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Keyboard troubleshooting

Keys troubleshooting

Troubleshooting flow
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Power key troubleshooting

Troubleshooting flow
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Sensors troubleshooting

Accelerometer troubleshooting

Troubleshooting flow
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Magnetometer troubleshooting

Equipment
Non-magnetic, horizontal table
nearest ferromagnetic part, distance more than 50 cm
Traditional needle type compass for reference
Rotating platform (sheet of wood or plastic)
PC with Phoenix
Preparation of phone
Set the rotating platform to the table
Set the phone and reference compass to the rotating platform
Connect the phone to the PC and start Phoenix
Tests
General troubleshooting test
Self-test (ST)
Azimuth check test
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Magnetometer general troubleshooting flow
Azimuth check
Search magnetically quiet place for the test table
No disturbing elements near the table, such as motors, coils, electric currents or similar
Calibrate the phone as described in the user manual
The indicator must be GREEN
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Rotate the platform manually one round on the horizontal table with steps of approximately 15° degrees
The reference angle direction value from the reference compass = REF(angle)
Read the phone value = ACT(angle)
Calculate for every step (24 steps)
Result(angle) = REF(angle) - ACT(angle)
The result is the real angle difference of angles in a 360° degrees continuous round
Criteria:
If the Result(angle) value < 15° degrees GO, otherwise NOGO

Proximity sensor troubleshooting

Troubleshooting flow

ALS technical description and troubleshooting

Ambient Light Sensor (ALS)
Pupumon V1100 is a digital Ambient Light Sensor (ALS) which is connected to RAPU via I2C_2 bus. It does not have an interrupt signal as in Augumon ALS. Power supply voltage is provided from VAUX2 output of EM ASIC.
ALS is used in backlight control system to measure the amount of ambient light reaching display surface so that it is possible to adjust the display (and keypad) brightness in order to achieve good user experience. This also helps in saving power.
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Figure 10 Ambient Light Sensor
ALS functionality check
Steps
1. Connect the phone to Phoenix and set the phone (e.g. on the table) so that the amount of ambient light seen by ALS is as stabile as possible.
2. Start
3. Choose File -> Scan product .
4. Choose Testing -> Display Test .
5. Open the Lights tab, check Ambient Light Sensor check box, click Read , cover the sensor and click
6. If the component does not give any reading or reading does not change when the sensor is/is not covered,
Phoenix
Read again. When covered, Luminance reading should be less than after clicking Read without covering the sensor.
replace the part.
.
After replacing the ALS, if the calibration values of the new sensor are lost or for some other reason, ALS re-tuning is required.
When doing the ALS calibration procedure, it is required to have a reference phone which includes a calibrated ALS. ALS re-tuning instructions show why the reference phone is needed.
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Re-tuning ALS
Steps
1. Connect reference phone to Phoenix and set the phone (e.g. on the table) so that the amount of ambient light seen by ALS is as stable as possible.
2. Start Phoenix.
3. Choose FileScan Product.
4. Choose Tuning -> Ambient Light Sensor Calibration. You should see the following window:
5. Read AD-count values for Channel 0 and Channel 1 by click Read button and write them down.
6. Repeat 1-5 for the phone to be calibrated and make sure the phone to be calibrated is located in the same place as reference phone was when luminance reading was taken.
7. Calculate co-efficient from reference phone and phone to be calibrated AD-count values by division: Co­efficient = AD-count(reference phone) / AD-count(phone to be calibrated), write down the calculated co­efficient values.
8. -> Iterate by changing Channel 0 and Channel 1 (reference level) values (remove cross from ‘Use default values only’). After writing some value to Channel 0 and Channel 1 (reference value), calibrate button must be pressed. Stop iterating when Co-efficient is equal to Co-efficient calculated in step 7. Note that decimal numbers should be used in the iteration in order to achieve enough precision (e.g. 200.2455)
9. After having same Co-efficient value in “Co-efficient” textbox as the calculated value, make sure that ambient light values (read using Testing Display Test “Luminance” textbox) are almost the same in reference phone and calibrated phone. Remember that illuminance readings for reference and calibrated phones must be done in the same ambient light conditions. If illuminance values differs a lot (difference max. +- 10%), repeat whole ALS re-tuning procedure.
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10. To end the calibration, click Close.
ALS troubleshooting
Troubleshooting flow
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Audio troubleshooting

Audio troubleshooting test instructions

Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe.
When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for
measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2 kHz.
The input signal for each loop test can be either single-ended or differential. Exception to this is a digital microphone which needs input signal from an external sound source (laptop speaker) to playback, eg. 1 kHz sine wave from 5 cm distance.
Required equipment
The following equipment is needed for the tests:
Oscilloscope
Function generator (sine waveform)
Current probe (Internal handsfree DPMA output measurement)
Phoenix service software
Battery voltage 3.7V
Sound source (laptop speaker or B&K type 4231 calibrator)
Test procedure
Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:
External headset mic to earpiece
External headset mic to IHF mono
Internal digital microphone to headset
Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.
Phoenix audio loop tests and test results
The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory
during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.
Loop test Input
terminal
External headset mic to earpiece
HS_MIC & GND
Output
terminal
EAR 1 & GND
EAR 0 & GND
Path gain
[dB]
(fixed)
0 300 1.35 300
Input
voltage
[mVp-p]
Output DC
level [V]
Output
voltage
[mVp-p]
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Loop test Input
terminal
External headset mic to IHF mono
Internal digital micropho ne to headset
HS_MIC & GND
Acoustica l Input, 1kHz sine wave
Output
terminal
L4855 & L4856
L4857 & L4858
HS_L & GND
HS_R & GND
Path gain
[dB]
(fixed)
10 200 630
NA 94 dBSPL 70
Input
voltage
[mVp-p]
Output DC
level [V]
Output
voltage
[mVp-p]
Issue 2 COMPANY CONFIDENTIAL Page 3 – 51
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External earpiece troubleshooting

Troubleshooting flow
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External microphone troubleshooting

Troubleshooting flow
Issue 2 COMPANY CONFIDENTIAL Page 3 – 53
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Internal earpiece troubleshooting

Troubleshooting flow
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Internal handsfree (IHF) troubleshooting

Troubleshooting flow
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Internal microphone troubleshooting

Troubleshooting flow
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