Nokia E6-00, RM-609 Service Manual

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Nokia Customer Care

Service Manual

RM-609 (Nokia E6-00; L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 04/2011 MT

RM-609

Page ii COMPANY CONFIDENTIAL Issue 1

RM-609 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-609

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-609 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 1 COMPANY CONFIDENTIAL Page v

RM-609

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-609 Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

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Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-609

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Page viii COMPANY CONFIDENTIAL Issue 1

RM-609 Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Pol batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

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RM-609

Battery information

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Page x COMPANY CONFIDENTIAL Issue 1

RM-609 Nokia E6-00; L3&4 Service Manual Structure

Nokia E6-00; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 Cellular RF troubleshooting 5 Camera Module Troubleshooting 6 System Module Glossary

Issue 1 COMPANY CONFIDENTIAL Page xi

RM-609

Nokia E6-00; L3&4 Service Manual Structure

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Page xii COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

1 — General Information

Issue 1 COMPANY CONFIDENTIAL Page 1 – 1

RM-609

General Information

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RM-609 General Information

Table of Contents

Product selection................................................................................................................................................... 1–5

Product features and sales package.................................................................................................................... 1–6

Product and module list ....................................................................................................................................... 1–9

Mobile enhancements........................................................................................................................................... 1–9

Technical specifications..................................................................................................................................... 1–11

Transceiver general specifications .............................................................................................................. 1–11

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones........................ 1–11

Battery endurance......................................................................................................................................... 1–13

Environmental conditions ............................................................................................................................ 1–13

List of Tables

Table 1 Audio......................................................................................................................................................... 1–9

Table 2 Car........................................................................................................................................................... 1–10

Table 3 Data ........................................................................................................................................................ 1–11

Table 4 Messaging.............................................................................................................................................. 1–11

Table 5 Power..................................................................................................................................................... 1–11

List of Figures

Figure 1 View of RM-609....................................................................................................................................... 1–5

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RM-609

General Information

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Page 1 – 4 COMPANY CONFIDENTIAL Issue 1

RM-609 General Information

Product selection

RM-609 is a GSM/HSDPA/WCDMA tri-mode handportable monoblock multimedia computer with a capacitive touch UI, integrated GPS (A-GPS OMA SUPL), WLAN and a TV-out connection. It supports EGSM 850/900/1800/1900 and WCDMA 850/900/1700/1900/2100 bands, and CSD/HSCSD, GPRS/EGPRS and WCDMA/ HSDPA data bearers.

For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6 Mbit/s downlink (with limited use cases).

In PS/CS mode, RM-609 supports DTM Class with multi slot class 11 (max. 4 RX + 3TX, sum 5). With EGPRS this means maximum download speed of up to 236.8 kbit/s simultaneously with speech. With GPRS this means maximum download speed of up to 64.2 kbit/s simultaneously with speech.

In PS only mode, RM-609 supports MSC 33 (max. 5 Rx + 4 TX, sum 6) timeslots resulting in maximum download speed of up to 296 kbit/s with EGPRS, and up to 107 kbit/s with GPRS.

RM-609 has a 2.46” TFT LCD (640 x 480 pixels) color display with 16 million colors. It also has an 8 megapixel full focus (EDOF) camera with 4 x digital zoom and an integrated dual LED flash. The device supports twoway video calls with two integrated cameras, one on the front and one on the back.

The MMS implementation follows the OMA MMS standard release 1.3. The browser is a highly advanced Internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content. The device also supports Bluetooth 2.1 EDR standard.

RM-609 uses Symbian 9.2 operating system, S60 (release 3.2) UI, and supports the full Web Browser for S60, which brings desktop-like Web browsing experience to mobile devices. It also supports MIDP Java 2.1 , providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-609

Issue 1 COMPANY CONFIDENTIAL Page 1 – 5

Product features and sales package

Imaging

Main camera:

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Sensor: 8 megapixel EDOF (Extended Depth Of Field)

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F number/Aperture: F2.8

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Digital zoom: 4x

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Focal length: 28 mm

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Focus range: 5 cm ~ infinity

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Flash: Integrated dual LED flash

Secondary camera:

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Sensor: VGA (640 x 480 pixels)

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F number/Aperture: F2.8

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Focal length: 1.39 mm

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Focus range: 10 cm ~ infinity

Video:

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Video resolution: nHD or VGA at 30fps

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Audio recording: AAC (AMR for MMS)

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Video stabilization

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Video clip length: Max. 90 min

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Video file format: .mp4 (default), .3gp (for MMS)

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White balance: automatic, sunny, cloudy, incandescent, fluorescent

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Scene: Auto, Night

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Colour tone: normal, sepia, B&W, vivid, negative

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Zoom (digital): up to 4x

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Video recording indicator

Photo:

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Aspect ratio: 16:9

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View finder: Full screen view finder

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Still image resolutions: up to 8 megapixel: 3280 x 2464

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Still image file format: JPEG/EXIF

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Auto exposure: center weighted AE

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Image orientation: automatic

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Exposure compensation: +2 ~ -2EV at 0.5 step

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White balance: automatic, sunny, cloudy, incandescent, fluorescent

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Scene: auto, sports, portrait, close-up, landscape, night, user defined

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Colour tone: normal, sepia, B&W, vivid, negative

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Zoom (digital): up to 4x

RM-609

General Information

Edit

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On device Photo editor and Video editor (manual & automatic)

Page 1 – 6 COMPANY CONFIDENTIAL Issue 1

RM-609 General Information

View

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2.46" TFT LCD, (640 x 480 pixels) color display, up to 16M colors, 16:9 aspect ratio

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Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption

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Slideshow from Gallery

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Nokia XpressShare - share effortlessly from Gallery or after capture via Email, Bluetooth or MMS

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Direct connection to TV via cable or WLAN (UPnP)

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Video call and video sharing support (WCDMA services)

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Online Album: Image/Video uploading from Gallery

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Nokia XpressPrint – direct printing via USB (PictBridge), Bluetooth (BPP), and WLAN (UPnP), from memory card or via online printing

Store

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8 GB internal user memory

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Nokia XpressTransfer – easy to transfer and organize photos and video between your device and a compatible PC

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Nokia Lifeblog (mobile & PC)

Music

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Digital music player: supports MP3/ AAC/ eAAC/ eAAC+/ WMA/ AMR-NB/ AMR-WB with playlists, equalizer and album art

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Synchronise music with Microsoft Windows Media Player 10 & 11

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One click CD ripping, converting and transferring music to your device using Nokia Music Manager

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Stereo FM radio (87.5-108 MHz /76-90 MHz) with Visual Radio™ support

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Bluetooth speakers

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Integrated handsfree speaker

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Nokia Music Headset (WH-207), inbox

Media

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Full-screen video playback to view downloaded, streamed or recorded video clips

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Supported video formats: MPEG-4 , H.264/AVC, H.263/3GPP, VC-1, Real Video 10, ON2 VP6, Flash video

Productivity

Context management:

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OMA DRM version 2.0

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OTA provisioning & over the air SW update (FOTA)

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Ovi Suite

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Web Browser (OSS), Java ™ MIDP 2.1, XHTML browsing over TCP/IP

Messaging:

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E-mail (SMTP, IMAP4, POP3), MMS, SMS, unified editor

Issue 1 COMPANY CONFIDENTIAL Page 1 – 7

General Information

•

IM client

Office applications:

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Viewing of email attachments – .doc, .xls, .ppt, .pdf, .zip

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Mail for Exchange

PIM:

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Contacts, calendar, to-do, notes, recorder, calculator, clock, converter

Synchronization:

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Local/Remote (using SyncML)

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Data: Calendar, Contacts, To-do, Notes, E-mail

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PC Applications: Microsoft Outlook (98, 2000, 2002, 2003), Outlook Express, Lotus Organizer (5.0, 6.0), Lotus Notes (5.0, 6.0)

Call management:

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Call logs, speed dial, voice dialling (with SIND) and voice commands

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Nokia Push to Talk (PoC)

Connectivity

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Integrated GPS (A-GPS OMA SUPL)

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Nokia Maps 3.0, including Friend Finder

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WLAN - IEEE802.11 g/b/n with UPnP support

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Micro USB interface with USB 2.0 high speed

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Bluetooth wireless technology 2.1 + EDR + A2DP

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MicroSD memory card - support up to 32 GB

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Nokia 3.5 mm AV connector

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2.0 mm DC connector

RM-609

Add-on software framework

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Symbian 9.2 OS

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Nokia Series 60, 5th edition, feature pack 2

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Java: MIDP2.1

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C++ and Java SDKs

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Flash Lite 4.0

Additional technical specifications

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Vibrating alert

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3GPP Rel 5/6 WCDMA , Rel 4 EGSM compliant

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Speech codecs supported: AMR, NB AMR, WB AMR, FR, EFR

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GPRS/EGPRS Class B, Multi slot class 33

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Dual Transfer Mode (DTM) class A, multi slot class 11

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WCDMA DL 384 kbit/s, UL 384 kbit/s

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HSDPA up to 10.2 Mbps, HSUPA 2 Mbps

Sales package

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Transceiver RM-609

Page 1 – 8 COMPANY CONFIDENTIAL Issue 1

RM-609 General Information

•

Charger (AC-15)

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Battery (BP-4L)

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Music headset (WH-207)

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Connectivity cable (CA-179)

Product and module list

Module name Type code Notes

System/RF module PWB 3DJ UI flex module 3DH Flash flex module 3DQ

Mobile enhancements

Enhancement Type

Table 1 Audio

Music headset WH-207 Nokia Wireless Stereo Gateway AD-42W Mini speakers MD-8

MD-9

Hearing aids HDA-12

LPS-5

Wired headsets WH-205

WH-502 WH-700 WH-701 WH-800 WH-900

Issue 1 COMPANY CONFIDENTIAL Page 1 – 9

Enhancement Type

Bluetooth headsets BH-103

BH-214 BH-215 BH-500 BH-501 BH-503 BH-504 BH-505 BH-606 BH-607 BH-702 BH-704

RM-609

General Information

BH-804 BH-805 BH-900 BH-902 BH-904 BH-905

Bluetooth speakers MD-5W

MD-7W

Table 2 Car

Enhancement Type

Nokia Universal Mobile Holder CR-99 Speakerphone HF-310

HF-510 Car kit CK-100 Display car kit CK-600 Mobile charger DC-9

DC-10

DC-11

Page 1 – 10 COMPANY CONFIDENTIAL Issue 1

RM-609 General Information

Table 3 Data

Enhancement Type

Connectivity cable CA-179 MicroSD card MU-43, 8GB

MU-44, 16GB MU-45 32GB

Table 4 Messaging

Enhancement Type

Other multimedia peripherals SU-33W Stylus STYLUS PEN ASSY

Table 5 Power

Enhancement Type

Battery 1500 mAh Li-Polymer BP-4L Travel charger AC-6

AC-8 AC-10 AC-15

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

Transceiver with BP-4L 1500 mAh Li-Polymer battery pack

(mm)

115.5 x 59.2 x 11.7 129 66

Weight (g)

Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII (900), WCDMA V

(850), WCDMA IV (1700/2100), WCDMA II (1900) and WCDMA I (2100)

Issue 1 COMPANY CONFIDENTIAL Page 1 – 11

Parameter Unit

Rx frequency band GSM850: 869 - 894MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925 - 960 MHz WCDMA V (850): 869 - 894 MHz WCDMA IV (1700/2100): 2110 - 2155 MHz WCDMA II (1900): 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz

RM-609

General Information

GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA V (850): 824 - 849 MHz WCDMA IV (1700/2100): 1710 - 1755 MHz WCDMA II (1900): 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33 dBm/3.2 mW ... 2 W

GSM900: +5 … +33 dBm/3.2 mW … 2 W GSM1800: +0 … +30 dBm/1.0 mW … 1 W GSM1900: +0 … +30 dBm/1.0 mW … 1 W WCDMA VIII (900): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA V (850): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA IV (1700/2100): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA II (1900): -50 ... +21 dBm/0.01 μW ... 126 mW WCDMA I (2100): -50 ... +24 dBm/0.01 μW ... 251 mW

EDGE output power EDGE850: +5 … +27 dBm/3.2 mW … 501 mW

EDGE900: +5 … +27 dBm/3.2 mW … 501 mW EDGE1800: +0 … +26 dBm/1.0 mW … 398 mW EDGE1900:+0 … +26 dBm/1.0 mW … 398 mW

Page 1 – 12 COMPANY CONFIDENTIAL Issue 1

RM-609 General Information

Parameter Unit

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA V (850): 108 WCDMA IV (1700/2100): 211 WCDMA II (1900): 289

WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA II, IV and V 100/200 kHz) Number of Tx power levels GSM850: 15

GSM900: 15

Battery endurance

Battery Capacity

(mAh)

BP-4L 1500 Up to 9.7 h

Talk time Stand-by Music playback Video playback

(GSM) Up to 6.1 h

(WCDMA)

Environmental conditions

GSM1800: 16

GSM1900: 16

WCDMA VIII (900): 75

WCDMA V (850): 75

WCDMA IV (1700/2100): 75

WCDMA II (1900): 75

WCDMA I (2100): 75

Up to 792 h (GSM)

Up to 684 h (WCDMA)

75 h 8.8 h

H.264 720p 30fps

Temperature conditions

Environmental condition Ambient temperature Notes (Operational for short

periods only)

Normal operation Reduced performance

Issue 1 COMPANY CONFIDENTIAL Page 1 – 13

-15oC...+55oC

-25oC...-15oC +55oC...+70oC

Specifications fulfilled Operational for shorts periods

only

RM-609

General Information

Environmental condition Ambient temperature Notes (Operational for short

periods only)

Intermittent operation

No operation or storage

Charging allowed

Long term storage conditions

-40oC...-15oC +70oC...+85 oC

<-40oC...>+85oC

-10oC...+60oC

0oC...+85oC

Operation not guaranteed but an attempt to operate does not damage the phone.

No storage or operation: an attempt may damage the phone.

BTemp measurement range for charging.

Humidity

Relative humidity range is 5...95%. The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any

submersion of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.

Vibration

The module should withstand the following vibrations:

•

5 - 10 Hz; +10dB / octave

•

10 - 50 Hz; 5.58 m2 / s3 (0.0558 g2/ Hz)

•

50 - 300 Hz; - 10 dB / octave

ESD strength

Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ). The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements.

RoHS

This device uses RoHS compliant components and lead-free soldering process.

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Nokia Customer Care

2 — Service Tools and Service

Concepts

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RM-609

Service Tools and Service Concepts

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RM-609 Service Tools and Service Concepts

Table of Contents

Service tools........................................................................................................................................................... 2–5

Product specific tools....................................................................................................................................... 2–5

MJ-300 .......................................................................................................................................................... 2–5

SS-227........................................................................................................................................................... 2–5

General tools..................................................................................................................................................... 2–6

AC-35............................................................................................................................................................. 2–6

ACF-8............................................................................................................................................................. 2–6

CU-4............................................................................................................................................................... 2–7

FLS-5 ............................................................................................................................................................. 2–8

FPS-21........................................................................................................................................................... 2–8

JXS-1.............................................................................................................................................................. 2–9

PK-1............................................................................................................................................................... 2–9

SB-6............................................................................................................................................................... 2–9

SB-7............................................................................................................................................................... 2–9

SD-77 ......................................................................................................................................................... 2–10

SRT-6.......................................................................................................................................................... 2–10

SS-210........................................................................................................................................................ 2–10

SS-93.......................................................................................................................................................... 2–10

SX-4............................................................................................................................................................ 2–10

Removing a camera with the removal tool SS-210 .............................................................................. 2–11

Cables.............................................................................................................................................................. 2–12

CA-101 ....................................................................................................................................................... 2–13

CA-128RS ................................................................................................................................................... 2–13

CA-31D ....................................................................................................................................................... 2–13

CA-89DS ..................................................................................................................................................... 2–14

CA-99PS...................................................................................................................................................... 2–14

PCS-1.......................................................................................................................................................... 2–14

XRS-6.......................................................................................................................................................... 2–15

Service concepts ................................................................................................................................................. 2–15

POS (Point of Sale) flash concept ................................................................................................................. 2–15

BB5 USB only – Basic flash concept L3......................................................................................................... 2–16

Level 3 concept for flashing, certificate restore and product code change option 3............................. 2–17

BB5 MJ-300 universal module jig concept .................................................................................................. 2–18

BB5 Extended MJ-300 universal module jig concept ................................................................................. 2–19

Bluetooth testing concept with SB-6 .......................................................................................................... 2–21

WLAN functionality testing concept with SB-7 .......................................................................................... 2–22

List of Figures

Figure 2 POS flash concept ................................................................................................................................ 2–15

Figure 3 BB5 USB only – Basic flash concept L3............................................................................................... 2–16

Figure 4 Level 3 concept for flashing, certificate restore and product code change .................................. 2–17

Figure 5 BB5 MJ-300 universal module jig concept ........................................................................................ 2–18

Figure 6 BB5 Extended MJ-300 universal module jig concept ....................................................................... 2–19

Figure 7 Bluetooth testing concept with SB-6 ................................................................................................ 2–21

Figure 8 WLAN functionality testing concept with SB-7................................................................................. 2–22

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RM-609

Service Tools and Service Concepts

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RM-609 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-609. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

MJ-300 Module jig Module jig MJ-300 is designed for regional Central Services for engine

testing. It can be used for flashing via USB and RF, battery and system testing.

The main functions are:

•

Powering with external power

•

CU-4 interface adapter to phone (requires SS-227)

•

WLAN/BT/GPS RF-interfaces with probes

•

GSM/WCDMA RF-interfaces with probes

•

BSI mode selector (Tabby and Lynx interface, selected with battery cable)

•

VBATT interface (Tabby and Lynx interface, selected with battery cable)

•

CA-128RS cable is used together with this jig for RF testing

VBATT functions can be performed in the CU-4 (requires SS-227). Calibration voltages and currents e.g. are protected and monitored by the CU-4 interface software (protection for over-current, overvoltage and reverse voltage).

VBATT can be powered through MJ-300 (SS-227 not required) with external power. MJ-300 provides the VBATT with SMPS regulation to

3.9V/2A and regulation bypass with overvoltage protection (trip point ~4.4VDC). The VBATT external supply is provided with overvoltage protection (trip point ~16.5VDC), polarity protection and over-current protection (fuse 2.5A slow).

SS-227 Interface for CU-4

control unit

SS-227 is designed for regional Central Services to be able to use CU-4 with MJ-300 module jig. With SS-227, CU-4 can be used for battery testing.

The main functions of SS-227 are:

•

CU-4 interface adapter to MJ-300

•

BSI mode selector (Lynx and Tabby mode selection)

•

VBATT interface

All functions are performed in the CU-4. Calibration voltages and currents e.g. are protected and monitored by the CU-4 interface software (protection for over-current, overvoltage and reverse voltage).

Issue 1 COMPANY CONFIDENTIAL Page 2 – 5

RM-609

Service Tools and Service Concepts

General tools

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output

current up to 3 A.

ACF-8 Universal power

supply

The ACF-8 universal power supply is used to power FLS-5.

Page 2 – 6 COMPANY CONFIDENTIAL Issue 1

RM-609 Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 7

RM-609

Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PK-1.

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2) For connecting a PC.

•

Phone connector Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

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RM-609 Service Tools and Service Concepts

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

SB-6 test box

•

Installation and warranty information

SB-7 WLAN test box WLAN test requires defined position for the device.

Place the phone on coordinates "E-1" for testing.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 9

RM-609

Service Tools and Service Concepts

SD-77 Dummy battery SD-77 is designed to support mass SW flashing which enables local

mode while connecting the phone. This dummy battery can be used with Nokia battery types BL-5K, BV-4D, BL-4D, BP-4L.

SRT-6 Opening tool SRT-6 is used to open phone covers.

Note: The SRT-6 is included in the Nokia Standard Toolkit.

SS-210 Camera removal tool The camera removal tool SS-210 is used to remove/attach the camera

module from/to the socket.

SS-93 Opening tool SS-93 is used for opening JAE connectors.

Note: The SS-93 is included in Nokia Standard Toolkit.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-21 when DCT-4 phones are

flashed.

Page 2 – 10 COMPANY CONFIDENTIAL Issue 1

RM-609 Service Tools and Service Concepts

Removing a camera with the removal tool SS-210

Steps

1. Insert the camera tool on top of the camera, do not press the metal sheets down.

2. Press the camera down a little bit with the camera tool black plastic part.

3. Press the metal sheets down.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 11

4. Press the metal plates from the sides to tighten them to the camera.

5. Pull out the camera.

RM-609

Service Tools and Service Concepts

Cables

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RM-609 Service Tools and Service Concepts

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

in the FPS-21 sales package.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 13

Service Tools and Service Concepts

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

CA-99PS Adapter CA-99PS adapter, 3.5 jack to 5.5 plug.

RM-609

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

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RM-609 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WCDMA/WLAN: 0.6+-0.1dB

Figure 2 POS flash concept

Type Description

Product specific tools

SD-77 Care dummy battery

Issue 1 COMPANY CONFIDENTIAL Page 2 – 15

Type Description

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 Micro USB cable

BB5 USB only – Basic flash concept L3

RM-609

Service Tools and Service Concepts

Figure 3 BB5 USB only – Basic flash concept L3

Type Description

Product specific devices

SD-77 Care dummy battery

Other devices

PK-1 SW security device

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RM-609 Service Tools and Service Concepts

Type Description

PC with Phoenix service software

Cables

CA-101 Micro USB cable

Level 3 concept for flashing, certificate restore and product code change option 3

Figure 4 Level 3 concept for flashing, certificate restore and product code change

Type Description

Product specific devices

SD-77 Care dummy battery

Other devices

CA-146C Power conversion adapter FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Issue 1 COMPANY CONFIDENTIAL Page 2 – 17

Type Description

Cables

CA-101 Micro USB cable CA-89DS Service cable

BB5 MJ-300 universal module jig concept

RM-609

Service Tools and Service Concepts

Figure 5 BB5 MJ-300 universal module jig concept

Type Description

Product specific tools

MJ-300 Module jig

Other tools

FPS-21 Flash prommer box PK-1 SW security device SX-4 Smart card

Page 2 – 18 COMPANY CONFIDENTIAL Issue 1

RM-609 Service Tools and Service Concepts

Type Description

PC with service software

Cables

CA-101 Micro USB cable CA-89DS Service cable CA-99PS Adapter PCS-1 Power cable

USB cable

BB5 Extended MJ-300 universal module jig concept

Figure 6 BB5 Extended MJ-300 universal module jig concept

Type Description

Phone specific devices

MJ-300 Module jig

Other devices

Issue 1 COMPANY CONFIDENTIAL Page 2 – 19

Type Description

CU-4 Control unit SS-227 CU-4 interface part FPS-21 Flash prommer box PK-1 SW security device SX-4 Smart card

PC with service software Measurement equipment

Cables

CA-101 Micro USB cable PCS-1 DC power cable XRS-6 RF cable

USB cable

RM-609

Service Tools and Service Concepts

GPIB control cable

CA-128RS Product specific RF adapter cable

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RM-609 Service Tools and Service Concepts

Bluetooth testing concept with SB-6

Figure 7 Bluetooth testing concept with SB-6

Type Description

Product specific devices

BP-4L Battery

Other devices

PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box

Smart card reader PC with Phoenix service software

Cables

CA-101 Micro USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 – 21

WLAN functionality testing concept with SB-7

RM-609

Service Tools and Service Concepts

Figure 8 WLAN functionality testing concept with SB-7

Type Description

Product specific tools

BP-4L Battery

Other tools

SX-4 Smart card PK-1 SW Security device

Note: PK-1 can be used instead of PKD-1.

Cables

CA-101 Micro USB cable

Page 2 – 22 COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

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BB Troubleshooting and Manual Tuning Guide

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Table of Contents

Baseband main troubleshooting......................................................................................................................... 3–5

Power and charging troubleshooting................................................................................................................. 3–9

Backup battery troubleshooting..................................................................................................................... 3–9

Battery current measuring fault troubleshooting ..................................................................................... 3–10

General power checking troubleshooting .................................................................................................. 3–11

Dead or jammed device troubleshooting................................................................................................... 3–11

Dynamo charging troubleshooting ............................................................................................................. 3–13

Clocking troubleshooting ............................................................................................................................. 3–14

USB charging troubleshooting..................................................................................................................... 3–15

Interface troubleshooting ................................................................................................................................. 3–16

USB data interface troubleshooting............................................................................................................ 3–16

SIM card troubleshooting ............................................................................................................................. 3–17

MicroSD card troubleshooting...................................................................................................................... 3–19

IVE troubleshooting ........................................................................................................................................... 3–19

Introduction to IVE troubleshooting........................................................................................................... 3–19

IVE troubleshooting ...................................................................................................................................... 3–21

TV out troubleshooting...................................................................................................................................... 3–22

Introduction to SDTV troubleshooting........................................................................................................ 3–22

SDTV out troubleshooting ............................................................................................................................ 3–23

Display module troubleshooting ...................................................................................................................... 3–25

General instructions for display troubleshooting...................................................................................... 3–25

Introduction to display troubleshooting.................................................................................................... 3–26

Display fault troubleshooting ...................................................................................................................... 3–27

Touch panel troubleshooting....................................................................................................................... 3–27

Illumination troubleshooting ...................................................................................................................... 3–29

Charging illumination troubleshooting................................................................................................. 3–29

Menu key backlight troubleshooting ..................................................................................................... 3–29

Keyboard troubleshooting ................................................................................................................................ 3–31

Keys troubleshooting.................................................................................................................................... 3–31

Power key troubleshooting.......................................................................................................................... 3–31

Sensors troubleshooting ................................................................................................................................... 3–32

Accelerometer troubleshooting................................................................................................................... 3–32

Magnetometer troubleshooting.................................................................................................................. 3–33

Proximity sensor troubleshooting............................................................................................................... 3–34

Audio troubleshooting....................................................................................................................................... 3–34

Audio troubleshooting test instructions..................................................................................................... 3–34

External earpiece troubleshooting.............................................................................................................. 3–36

External microphone troubleshooting........................................................................................................ 3–37

Internal earpiece troubleshooting .............................................................................................................. 3–37

Internal handsfree (IHF) troubleshooting................................................................................................... 3–40

Internal microphone troubleshooting........................................................................................................ 3–40

Vibra troubleshooting................................................................................................................................... 3–41

ALS technical description and troubleshooting .............................................................................................. 3–42

Dipro ALS function......................................................................................................................................... 3–42

Re-tuning ALS................................................................................................................................................. 3–43

Bluetooth and FM radio troubleshooting ........................................................................................................ 3–43

Introduction to Bluetooth/FM radio troubleshooting............................................................................... 3–43

Bluetooth BER test......................................................................................................................................... 3–45

Bluetooth and FM radio self tests in Phoenix............................................................................................. 3–46

Bluetooth troubleshooting .......................................................................................................................... 3–47

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FM radio troubleshooting............................................................................................................................. 3–47

FM radio testing............................................................................................................................................. 3–49

GPS troubleshooting .......................................................................................................................................... 3–49

GPS layout and basic test points.................................................................................................................. 3–49

GPS settings for Phoenix............................................................................................................................... 3–49

Quick Test window................................................................................................................................... 3–49

GPS control................................................................................................................................................ 3–50

GPS troubleshooting ..................................................................................................................................... 3–52

WLAN troubleshooting....................................................................................................................................... 3–52

WLAN functional description........................................................................................................................ 3–52

WLAN settings for Phoenix........................................................................................................................... 3–53

WLAN functional tests................................................................................................................................... 3–54

WLAN auto tuning......................................................................................................................................... 3–57

WLAN troubleshooting ................................................................................................................................. 3–58

Baseband manual tuning guide........................................................................................................................ 3–59

Certificate restoring ...................................................................................................................................... 3–59

Product code change .................................................................................................................................... 3–62

Energy management calibration................................................................................................................. 3–66

List of Tables

Table 6 Display module troubleshooting cases............................................................................................... 3–25

Table 7 Pixel defects .......................................................................................................................................... 3–25

Table 8 Defects table.......................................................................................................................................... 3–26

Table 9 Calibration value limits ........................................................................................................................ 3–67

List of Figures

Figure 9 SIM power-on sequence on X2700. Sequence is first done at 1.8V and then changed to 3.0V....

3–18

Figure 10 Expected Crystal clock input to BCM2727B on Oscilloscope.......................................................... 3–21

Figure 11 Expected SDTV CVBS PAL signal on Oscilloscope............................................................................. 3–24

Figure 12 Expected SDTV CVBS NTSC signal on Oscilloscope........................................................................... 3–24

Figure 13 Phoenix audio sweep ....................................................................................................................... 3–38

Figure 14 Earpiece audio signals ...................................................................................................................... 3–38

Figure 15 VDigiMic audioclk .............................................................................................................................. 3–41

Figure 16 Vibra drive.......................................................................................................................................... 3–42

Figure 17 Bluetooth/WLAN antenna ................................................................................................................ 3–43

Figure 18 Bluetooth and FM radio self tests in Phoenix................................................................................. 3–46

Figure 19 GPS Quick Test window .................................................................................................................... 3–50

Figure 20 GPS Control dialogue box ................................................................................................................. 3–51

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RM-609 BB Troubleshooting and Manual Tuning Guide

Baseband main troubleshooting

Context

Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagrams below. If the phone is dead and you cannot perform the self tests, go to

troubleshooting

Dead or jammed device

Issue 1 COMPANY CONFIDENTIAL Page 3 – 5

Troubleshooting flow — Page 1 of 3

RM-609

BB Troubleshooting and Manual Tuning Guide

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RM-609 BB Troubleshooting and Manual Tuning Guide

Troubleshooting flow — Page 2 of 3

Issue 1 COMPANY CONFIDENTIAL Page 3 – 7

Troubleshooting flow — Page 3 of 3

RM-609

BB Troubleshooting and Manual Tuning Guide

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Power and charging troubleshooting

Backup battery troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 9

Battery current measuring fault troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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General power checking troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 11

Dead or jammed device troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Dynamo charging troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 13

Clocking troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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USB charging troubleshooting

Troubleshooting flow

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Interface troubleshooting

USB data interface troubleshooting

Troubleshooting flow

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SIM card troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 17

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Figure 9 SIM power-on sequence on X2700. Sequence is first done at 1.8V and then changed to 3.0V.

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MicroSD card troubleshooting

Troubleshooting flow

IVE troubleshooting

Introduction to IVE troubleshooting

The IVE engine is a next generation imaging and video engine based on BCM2727B. The BCM2727B acts as imaging, video, display, and HDTV and SDTV hardware accelerator.

Issue 1 COMPANY CONFIDENTIAL Page 3 – 19

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BB Troubleshooting and Manual Tuning Guide

The following references on the PWB help in the effective debugging and troubleshooting of IVE.

Sr. No Reference Description

1 B1400 19.2MHz Crystal 2 D1400 IVE/BCM2727B IC

The following test points on the PWB help in the effective debugging and troubleshooting.

Sr. No Signal name Measuring point Description

1 VIVE_2V5_FILT C1417 2.5V supply to BCM2727B 2 VIVE_2V8_FILT C1414 2.8V supply to BCM2727B 3 VIVE_1V8_FILT C1406 1.8V supply to BCM2727B 4 VBAT L1407 VBAT supply to BCM2727B 5 RUN J1413 Enable signal to IVE. This needs to be

High for IVE to be Up.

6 XIN C1448 19.2MHz clock to IVE

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RM-609 BB Troubleshooting and Manual Tuning Guide

IVE troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 21

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BB Troubleshooting and Manual Tuning Guide

Figure 10 Expected Crystal clock input to BCM2727B on Oscilloscope

TV out troubleshooting

Introduction to SDTV troubleshooting

SDTV

The phone has SDTV capability. The phone can be connected to an analog TV through a TV Out cable. The following references on the PWB help in the effective debugging and troubleshooting of SDTV Out.

Sr. No Reference Description

1 R1419 DAC termination resistor. Resistor value 15 OHMS. 2 D1400 BCM2727B IC 3 N2001 Analog switch 4 L2001 Ferrite bead on the CVBS signal 5 Gold pads E2002 through

E2007

The following test points on the PWB help in the effective debugging and troubleshooting.

AV connector

Sr No Signal name Measuring point Description

1 CVBS Gold pad E2003 SDTV signal

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SDTV out troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 23

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Figure 11 Expected SDTV CVBS PAL signal on Oscilloscope

Figure 12 Expected SDTV CVBS NTSC signal on Oscilloscope

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Display module troubleshooting

General instructions for display troubleshooting

The first step is to verify with a working display that the fault is not on the display module itself. The display module cannot be repaired.

The second step is to check that the engine is working normally. This can be done by connecting the phone to a docking station and starting Phoenix service software. With the help of Phoenix read the phone information to check that also the application engine is functioning normally (you should be able to read the APE ID).

After these checks proceed to the display troubleshooting flowcharts. Use the Display Test tool in Phoenix to find the detailed fault mode.

Pixel defects

Table 6 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone. Backlight is also controlled automatically by the ambient light sensor.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 7 Pixel defects

Bright sub-pixels (sometimes called on-pixels or stuck-on) are

characterized by the appearance of bright/colored pixels in, for example, black full screen picture.

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Dark sub-pixels (sometimes called off-pixels, stuck-off, or black

pixels) are characterized by the appearance of dark pixels in white, red, green, or blue full-screen picture.

Combined sub-pixel defects are characterized by at least two sub-pixels

defects (bright or dim) being closer than 5 mm to each other.

Temporal sub-pixels (sometimes called blinking defects) exhibit

temporal variations not related to any steady-state video input. Temporal sub-pixel defects may be intermittent, exhibit a sudden change of state, or be flickering.

Table 8 Defects table

Item Bright dot (sub-

pixel) defect

Dark dot (sub-

pixel) defect

Total

1 Defect counts Not allowed 2 Combined sub-

Not allowed

pixel defect

3 Temporal sub-

Not allowed

pixel defect

Note: Blinking pixels are not allowed in normal operating temperatures and light conditions.

Introduction to display troubleshooting

The display module is a 640 X 480 VGA colour LCD known as 'Batura.' It connects to the main engine by a multi-way ZIF connector. The locking lever mechanism on this connector must be carefully lifted up before removing the LCD flexi.

The following references on the PWB help in the effective debugging and troubleshooting of the display.

Sr No Reference Description

1 X2450 Display connector 2 D1400 BCM2727B IC

The following test points on the PWB help in the effective debugging and troubleshooting.

Sr. No Signal name Measuring point Description

1 VIO L2473 1.8V supply to display 2 VAUX1 L2472 2.78V supply to display

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Display fault troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 27

Touch panel troubleshooting

Troubleshooting flow

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Illumination troubleshooting

Charging illumination troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 29

Menu key backlight troubleshooting

Troubleshooting flow

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Keyboard troubleshooting

Keys troubleshooting

Troubleshooting flow

Power key troubleshooting

The power key has a 10K pull-up resistor to VBAT and is normally high. A low level voltage should happen when the key is pressed, and if this is long enough, the phone should turn ON if it is OFF and OFF if it is ON.

Check for mechanical damage to the outer button, stuck or misplaced gaskets, broken switch, liquid contamination or broken solder pads or joints. Repair if possible.

Electrical tests, measure:

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BB Troubleshooting and Manual Tuning Guide

•

With switch open, you should measure VBAT at both ends of R2400.

•

With switch closed, you should measure VBAT at top end of R2400 and 0V at switch end of R2400.

Component check and consider replacement of:

•

V2400 for short circuit.

•

R2400 for open circuit.

•

S2401 for short circuit.

•

N2200 main power ASIC may be broken.

Sensors troubleshooting

Accelerometer troubleshooting

Troubleshooting flow

RM-609

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Magnetometer troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 33

Proximity sensor troubleshooting

Troubleshooting flow

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Audio troubleshooting

Audio troubleshooting test instructions

Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe.

When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for

measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2 kHz.

The input signal for each loop test can be either single-ended or differential. Exception to this is a digital microphone which needs input signal from an external sound source (laptop speaker) to playback, eg. 1 kHz sine wave from 5 cm distance.

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Required equipment

The following equipment is needed for the tests:

•

Oscilloscope

•

Function generator (sine waveform)

•

Current probe (Internal handsfree DPMA output measurement)

•

Phoenix service software

•

Battery voltage 3.7V

•

Sound source (laptop speaker or B&K type 4231 calibrator)

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

•

External headset mic to earpiece

•

External headset mic to IHF mono

•

Internal digital microphone to headset

Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.

Loop test Input

terminal

External headset mic to earpiece

External headset mic to IHF mono

Internal digital micropho ne to headset

HS_MIC & GND

Acoustica l Input, 1kHz sine wave

Output

terminal

J2101 0 300 1.35 300 J2100

L2158 10 200 630 L2159

E2006 NA 94 dBSPL 70 E2007

Path gain

[dB]

(fixed)

Input

voltage

[mVp-p]

Output DC

level [V]

Output

voltage

[mVp-p]

Issue 1 COMPANY CONFIDENTIAL Page 3 – 35

External earpiece troubleshooting

Troubleshooting flow

RM-609

BB Troubleshooting and Manual Tuning Guide

Page 3 – 36 COMPANY CONFIDENTIAL Issue 1

RM-609 BB Troubleshooting and Manual Tuning Guide

External microphone troubleshooting

Troubleshooting flow

Internal earpiece troubleshooting

Check for obvious blocked holes, magnetic filings or debris jamming the earpiece, broken gauze, misplaced gaskets, dirty contacts. Clean, fix or replace if required.

Electrical tests using the Phoenix audio sweep, measure:

•

D.C. voltage plus audio at J2100

•

Same D.C. voltage plus inverse audio at J2101

Issue 1 COMPANY CONFIDENTIAL Page 3 – 37

RM-609

BB Troubleshooting and Manual Tuning Guide

Figure 13 Phoenix audio sweep

Figure 14 Earpiece audio signals

Page 3 – 38 COMPANY CONFIDENTIAL Issue 1

RM-609 BB Troubleshooting and Manual Tuning Guide

Component check and consider replacement of:

•

Earpiece transducer

•

Gold Pads J2100 and J2101 maybe worn

•

L2103 maybe open circuit

•

L2104 maybe open circuit

•

N2200 audio ASIC may be broken

Issue 1 COMPANY CONFIDENTIAL Page 3 – 39

Internal handsfree (IHF) troubleshooting

Troubleshooting flow

RM-609

BB Troubleshooting and Manual Tuning Guide

Page 3 – 40 COMPANY CONFIDENTIAL Issue 1

RM-609 BB Troubleshooting and Manual Tuning Guide

Internal microphone troubleshooting

Check for mechanical contamination in the microphone holes, misplaced gaskets, misplaced gauze, liquid damage.

Perform DigiMic Self Test. Electrical tests using audio clip record application, measure:

•

1.8V on VDigiMic on C2115

•

DigiMicClk on J2856 (There is no test access to DigimicData)

Figure 15 VDigiMic audioclk

Component check and consider replacement of:

•

C2115 microphone VDigiMic supply decoupling maybe short

•

C2850 microphone clock filter maybe short circuit

•

B2100 main microphone maybe broken (no audio or intermittant audio)

•

B2104 noise cancelling microphone maybe broken (poor audio or strange fault report)

•

N2200 audio asic

•

D2800 main BB asic

Vibra troubleshooting

Check for mechanical jamming by foreign object, sticky vibra shaft or obvious damage. Electrical tests using normal touchscreen haptics screenpress operation, ensure the option is activated and

measure:

Issue 1 COMPANY CONFIDENTIAL Page 3 – 41

•

Drive signals on + and - side of vibra

•

Drive signals on other side of L2105, L2106

RM-609

BB Troubleshooting and Manual Tuning Guide

Figure 16 Vibra drive

Component check and consider replacement of:

•

M2100 vibra motor

•

C2108 maybe short

•

C2109 maybe short

•

C2110 maybe short

•

L2105 maybe short

•

L2106 maybe short

•

N2200 audio asic

Tip: Dilbert vibra drive signals are generated in N2200, so there is no point replacing D2800 to try

to fix a vibra fault.

ALS technical description and troubleshooting

Dipro ALS function

The automatic light sensor and proximity sensor functions are combined in N1100, "Dipro". The ALS is used to change the brightness of the display and LED lighting. The proximity sensor picks up

reflected short pulses of infra-red light from LED V1100 and is used to turn the display off when in-call to save power.

Check for the display changing brightness in different lighting, with the phone user setting adjusted appropriately.

Perform Dipro Self Test.

Page 3 – 42 COMPANY CONFIDENTIAL Issue 1

RM-609 BB Troubleshooting and Manual Tuning Guide

Check for misplaced gaskets, mechanical contamination, obvious window problems. Electrical tests, measure:

•

VBAT at C1100

•

VAUX2 2.8V at C1101

•

ALS related I2C traffic when light level changes at R2850 and R2851

•

VIO on supply side of R2850 and R2851

Component check and consider replacement of:

•

C1100 VAUX2 decoupler maybe short

•

N1100 Dipro device

Tip: You can check for IR LED stuck "ON" by viewing the IR LED with a normal phone digital camera.

Re-tuning ALS

There is no need to re-tune ALS, since ALS default value will be written the first time the phone boots up.

Bluetooth and FM radio troubleshooting

Introduction to Bluetooth/FM radio troubleshooting

Bluetooth/WLAN antenna

The BT RF signal is routed from BTFMRDS2.2 through the WLAN module to the shared WLAN/BT antenna in the phone's B-cover. Check the antenna pin contacts with Bluetooth/WLAN antenna.

Figure 17 Bluetooth/WLAN antenna

Issue 1 COMPANY CONFIDENTIAL Page 3 – 43

BB Troubleshooting and Manual Tuning Guide

Introduction to Bluetooth/FM radio troubleshooting

The Bluetooth and FM radio are combined in the same ASIC, so both features are checked when troubleshooting.

The following problems can occur with the Bluetooth and FM radio hardware:

Symptom Problem Repair solution

RM-609

Unable to switch on Bluetooth on phone user interface

Able to send data file to another Bluetooth device, but unable to hear audio through functional Bluetooth headset

Able to switch on Bluetooth on phone user interface, but unable to detect other Bluetooth devices

Able to turn on FM radio and Bluetooth on phone user interface, but unable to detect local FM radio stations with Nokia headset inserted

Able to perform scans to detect local FM radio stations with functional Nokia headset inserted, but unable to hear FM audio through headset

Open circuit solder joints or component failure of BTH/FM ASIC/module BB ASICs or SMD components

Open circuit solder joints or component failure of BTH/FM ASIC/module BB ASICs

Open circuit solder joints or antenna pins not making contact with Bluetooth/WLAN antenna

Open circuit solder joints or detached component in FM antenna circuit

Check antenna pin contacts with Bluetooth/WLAN antenna

Open circuit solder joints or detached component in FM audio path between Bluetooth/ FM ASIC and headset

Replacement of Bluetooth/ FM ASIC/module

Repair or replace Bluetooth/ WLAN antenna

Repair components or replace Bluetooth/WLAN antenna module

Repair of FM audio circuit

Users may experience the following problems resulting in functional phones being returned to the repair centre:

Symptom Problem Repair solution

Bluetooth feature does not operate as desired with another Bluetooth device

Poor FM radio reception (unable to detect many radio stations)

Bluetooth Profile implemented in Bluetooth accessory not supported in Nokia phone

Nokia headset not being used Use Nokia headset

Use Bluetooth accessory with Bluetooth profiles supported by phone

Test coverage

The tests listed in the table below should be performed to verify whether the Bluetooth and FM receiver and transmitter are functional. The use of Self Tests are described in section

Page 3 – 44 COMPANY CONFIDENTIAL Issue 1

BT and FM Self Tests in Phoenix

RM-609 BB Troubleshooting and Manual Tuning Guide

Test Test Coverage Repair solution

Blueooth Self Test: ST_LPRF_IF_TEST Bluetooth-FM ASIC UART interface

(controls Bluetooth and FM receiver and transmitter)

Bluetooth Self Test: ST_BT_WAKEUP_TEST

Bluetooth Self Test: ST_LPRF_AUDIO_LINES_TEST

Bluetooth Functional Test: BER test with BT-Box or functional test with other Bluetooth device

FM Radio Self Test: ST_RADIO_TEST FM Radio I2C interface Replacement of Bluetooth/FM

FM Radio Functional Test: Perform scan for local radio stations and check station list displayed on phone

FM Radio Functional Test: Listen to local radio station

Bluetooth ASIC interrupt control interface

Bluetooth ASIC PCM interface Replacement of Bluetooth/FM

Bluetooth antenna circuit Repair of Bluetooth antenna

FM receiver antenna circuit Repair of FM antenna circuit

FM receiver audio circuit Repair of FM receiver audio

Replacement of Bluetooth/FM ASIC (or repair of phone BB)

ASIC (or repair of phone BB)

circuit (including RF filter or WLAN switch if fitted)

ASIC (or repair of phone BB)

(between BTHFM ASIC and headset connector)

circuit (between BTHFM ASIC and headset connector)

The self tests run from Phoenix software are used for fault diagnosis. If Phoenix software is not available the functional tests with phone accessories are sufficient to verify the

functionality Bluetooth and FM radio receiver and transmitter.

Bluetooth/FM radio component layout and test points

The Bluetooth antenna is product specific (antenna integrated into phone B cover). On phones with WLAN, the Bluetooth RF signal is routed through a WLAN front-end module and a shared Bluetooth / WLAN antenna is used. The FM RF signal is routed through a product specific FM antenna matching circuit to the phone headset connector. The FM radio audio signal is routed to the headset connector through the BB ASIC shared by the phone audio functions.

Bluetooth BER test

Prerequisites

JBT-9, or SB-6 Bluetooth test box (BT-box) is required to perform a BER test. If a BT-box not available Bluetooth functionality can be checked by transferring a file to another Bluetooth phone.

Steps

1. Connect data cable to phone.

2. Start

3. Choose File → Scan Product.

Phoenix

service software.

4. Choose Testing → Bluetooth LOCALS .

5. Locate the BT-box serial number (12 digits) found in the type label on the back of the JBT-9, or SB-6 Bluetooth test box.

Issue 1 COMPANY CONFIDENTIAL Page 3 – 45

RM-609

BB Troubleshooting and Manual Tuning Guide

6. In the Bluetooth

Address

7. Place the BT-box near (within 10 cm) of the phone and click Start BER Test.

line.

LOCALS

window, write the 12-digit serial number on the

Counterpart BT Device

Bluetooth and FM radio self tests in Phoenix

Prerequisites

A flash adapter (or phone data cable) connected to a PC with Phoenix service software is required.

Steps

1. Place the phone in the flash adapter or connect data cable to phone.

2. Start

3. Choose File → Scan Product.

4. From the Mode drop-down menu, set mode to Local.

5. Choose Testing → Self Tests.

6. In the

7. To run the tests, click Start.

Phoenix

Self Tests

•

ST_LPRF_IF_TEST

•

ST_LPRF_AUDIO_LINES_TEST

•

ST_BT_WAKEUP_TEST

•

ST_RADIO_TEST

service software.

window check the following Bluetooth and FM radio related tests:

Figure 18 Bluetooth and FM radio self tests in

Page 3 – 46 COMPANY CONFIDENTIAL Issue 1

Phoenix

RM-609 BB Troubleshooting and Manual Tuning Guide

Bluetooth troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 – 47

FM radio troubleshooting

Troubleshooting flow

RM-609

BB Troubleshooting and Manual Tuning Guide

Page 3 – 48 COMPANY CONFIDENTIAL Issue 1

RM-609 BB Troubleshooting and Manual Tuning Guide

FM radio testing

Steps

1. Set signal generator parameters:

•

FM modulation on

•

Frequency 100MHz

•

FM deviation 22kHz

•

Modulation frequency 1kHz

•

RF level should be varied during the test to obtain good audio signal quality

•

Connect suitable antenna to signal generator

Note: You may alternatively use a known good FM radio broadcast as a test signal.

2. Attach the Nokia headset to the phone’s AV connector.

3. Use Scroll button to autotune to the radio frequency.

4. Set volume to suitable level.

5. Check audio quality with a headset.

GPS troubleshooting

GPS layout and basic test points

The GPS components are located on the bottom side of the PWB. The GPS chip and associated components are in a can which does not have a removable lid. Satellite signals are picked up by the GPS antenna in the B-cover. The signal is then routed through a diplexer and then a filter before being processed by the GPS5350 receiver ASIC.

GPS settings for Phoenix

Quick Test window

This test will perform 3 tests in one: Self test, Oscillator Test and CW Test and will provide a Pass/Fail Response for each. The HW Self Test confirms basic communication with the GPS ASIC. The oscillator test confirms the frequency accuracy of the GPS TCXO against the Ref_Clk. The CW Test confirms end-to-end connectivity between the GPS antenna and the GPS ASIC. It also contains a receive button.

Before this test is performed a known good phone should be tested in order to calibrate the setup. The signal level of the Signal Generator should be adjusted so a reading of SNR 35 dB is achieved with the reference unit. A good starting point is to set up the signal generator to -50 dBm.

These checks are part of

GPS failure troubleshooting

Issue 1 COMPANY CONFIDENTIAL Page 3 – 49

RM-609

BB Troubleshooting and Manual Tuning Guide

Figure 19 GPS Quick Test window

GPS control

Prerequisites

A flash adapter with RF coupler connected to a PC with Phoenix service software is required. The GPS signal should be connected to the RF coupler. Calibrate the signal level with a known good phone. Signal level will be high (approx -45dBm) because it is a leakage connection.

Context

Use the following to test GPS using Phoenix.

Steps

1. Place phone to Flash Adaptor.

2. Start Phoenix service software.

3. From the File menu, select Scan Product and check that the correct product version is displayed.

Page 3 – 50 COMPANY CONFIDENTIAL Issue 1

RM-609 BB Troubleshooting and Manual Tuning Guide

4. From the Testing menu, select GPS Control. This opens up figure below, and enables the GPS.

GPS Control

dialogue box, as shown in the

Figure 20 GPS Control dialogue box

Select Idle to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present, GPS_En_Reset & SleepX should be high, and Vdd_Dig, Vcc_TCXO & Vcc_PLL/VCO will be present.

Receiver On turns on all RF sections of the ASIC and so all LDOs will be on.

Issue 1 COMPANY CONFIDENTIAL Page 3 – 51

GPS troubleshooting

Troubleshooting flow

RM-609

BB Troubleshooting and Manual Tuning Guide

WLAN troubleshooting

WLAN functional description

The Bob 1.0 module is a combined device with WLAN and Bluetooth functionality. It has a single antenna connection and uses the CWS antenna through a diplexer. The Bob software is downloaded from the host engine when the phone is powered on through the dedicated SPI interface. The Bob 38.4MHz clock is supplied from the Linko engine.

Page 3 – 52 COMPANY CONFIDENTIAL Issue 1

Nokia E6-00, RM-609 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

ESD protection

Care and maintenance

Company policy

Battery information

Nokia E6-00; L3&4 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones

Battery endurance

Environmental conditions

Service tools

Product specific tools

MJ-300 Module jig Module jig MJ-300 is designed for regional Central Services for engine

SS-227 Interface for CU-4

General tools

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

ACF-8 Universal power

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-21 Flash prommer

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

PK-1 Software protection

SB-7 WLAN test box WLAN test requires defined position for the device.

SD-77 Dummy battery SD-77 is designed to support mass SW flashing which enables local

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-210 Camera removal tool The camera removal tool SS-210 is used to remove/attach the camera

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Removing a camera with the removal tool SS-210

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

CA-99PS Adapter CA-99PS adapter, 3.5 jack to 5.5 plug.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

Service concepts

POS (Point of Sale) flash concept

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

BB5 USB only – Basic flash concept L3

Level 3 concept for flashing, certificate restore and product code change option 3

BB5 MJ-300 universal module jig concept

BB5 Extended MJ-300 universal module jig concept

Bluetooth testing concept with SB-6

WLAN functionality testing concept with SB-7

Baseband main troubleshooting

Power and charging troubleshooting

Backup battery troubleshooting

Battery current measuring fault troubleshooting

General power checking troubleshooting

Dead or jammed device troubleshooting

Dynamo charging troubleshooting

Clocking troubleshooting

USB charging troubleshooting

Interface troubleshooting

USB data interface troubleshooting

SIM card troubleshooting

MicroSD card troubleshooting

IVE troubleshooting

Introduction to IVE troubleshooting

IVE troubleshooting

TV out troubleshooting

Introduction to SDTV troubleshooting

SDTV out troubleshooting

Display module troubleshooting

General instructions for display troubleshooting

Introduction to display troubleshooting

Display fault troubleshooting