Contents
Desktop CPEi 300 User Guide
Overview. . . . . . . . . . . . . 1
Powerful Features in a
Single Unit . . . . . . . . . . . 3
Front of CPE . . . . . . . . . . 3
Back of CPE . . . . . . . . . . 6
Operating Information. . . 7
Overview. . . . . . . . . . . . . 7
Before You Begin . . . . . . 7
Easy Setup. . . . . . . . . . . . 9
Advanced Setup . . . . . . 10
Before you Begin
Configuration . . . . . . . . 11
Logging In to the CPE. . 11
Setup Wizard and Authentication
Step 1 - Change Password 13
Step 2 - Device Time. . . 14
Step 3 - WiMAX Security 14
Step 4 - Account . . . . . . 15
Basic Configuration
Personalize Menu . . . . . 17
Internet Menu . . . . . . . . 21
Status Menu. . . . . . . . . . 25
Telephony Menu . . . . . . 26
Contents -1
Advanced Configuration
Port Fowarding Menu. . . 36
Local Address Menu . . . 39
Control Panel . . . . . . . . . 44
Configuring TCP/IP
Configuring TCP/IP in Windows 2000 . . . . . . . . 47 Configuring TCP/IP in Windows XP. . . . . . . . . . 51
Troubleshooting
Power LED is Off. . . . . . 56 A Computer Cannot
Log On to the CPE . . . . . 56 Cannot Connect to
the Internet . . . . . . . . . . . 56
Additional Troubleshooting
Help . . . . . . . . . . . . . . . . 56
Important Safety and Legal Information
Disposal of Motorola Equipment in EU Countries . . . . . . . . . 62 Disposal of Motorola
Networks Equipment in Non-EU countries. . . . . . 63
CMM Disclosure
Copyrights and Trademarks
Notice . . . . . . . . . . . . . . . 66
Copyrights . . . . . . . . . . . 66 Usage and Disclosure Restrictions. . . . . . . . . . . 67 Trademarks. . . . . . . . . . . 68
0 Contents
Desktop CPEi 300 User
Guide
Overview
Thank you for purchasing the Motorola CPE Indoor (CPEi) 300 desktop device. The Desktop CPEi allows you to connect to the wireless world easily and seamlessly without complicated installation and setup procedures. In addition it offers you the ability to make Voice over Internet Protocol (VoIP) calls.
The Desktop CPE indoor (CPEi) device provides the user:
•Convenience — with easy plug and play functionality. Compact design.
•Performance — dual antennas supply diversity technology. Best in Class range and indoor penetration.
•Control — remote management capability allows easy detection and authentication once the unit is setup.
•VoIP - two RJ11 ports allow for Voice over IP calls using your CPEi 300.
Desktop CPEi 300 User Guide |
1 |
Desktop CPEi 300
The features and the physical appearance of your Desktop CPEi device may differ slightly from the illustration.
This product is subject to change. For the most recent documentation, visit the Product Documentation page on www.motorola.com.
2 Desktop CPEi 300 User Guide
Powerful Features in a Single Unit
The CPE device provides the following features:
•WiMAX Authentication
•WAN DHCP Client
•LAN DHCP Server
•Home Gateway Functions
Front of CPE
The Front of the CPE units contain LED Link/Activity indicators. The LEDs provide the status of the unit and signal strength indicators for easy adjustment during setup.
Front of Unit
Desktop CPEi 300 User Guide |
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LED Indicator Interface
Power Status |
The Power LED indicator is: |
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• On — power to CPE is on. |
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• Off — power to the CPE is off. |
Ethernet Status |
The Ethernet LED indicator is: |
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• On - LAN Ethernet link has been |
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established. |
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• Blinking - LAN Ethernet activity |
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has been detected. |
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• Off - LAN Ethernet link has been |
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dropped. |
Signal Strength |
Full WiMAX Signal Strength is |
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detected if all WiMAX Signal Strength |
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LEDs are lit. |
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• All WiMAX Signal Strength |
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LEDs are off - low signal |
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detected. |
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• First WiMAX Signal Strength |
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LED is lit - low signal detected. |
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• First and second WiMAX Signal |
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Strength LED is lit - high signal |
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detected. |
4 Desktop CPEi 300 User Guide
WAN WiMAX |
While acquiring access to the WiMAX |
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Network: |
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• The Power LED is ON. |
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• The WAN LED is OFF. |
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• All WiMAX Signal Strength |
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LEDs will be in vary between |
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ON, OFF and/or BLINKING |
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status. |
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Once connectivity to the WiMAX |
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Network is established: |
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• The Power LED is ON. |
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• The WAN LED is ON. |
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When WiMAX traffic is detected: |
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• The Power LED is ON. |
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• The WAN LED is BLINKING. |
Caution: If the Power LED and all 3 WiMAX Signal Strength LEDs are blinking, then a software upgrade is in progress. Do NOT remove power to the CPE.
Note: If the Power LED is BLINKING and all 3 WiMAX Signal Strength LEDs are OFF, the CPE device is overheating, and you will not have service.
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Back of CPE
The back of the CPE unit contains the reset switch, AC Power Connector, Ethernet connector, Line 1 and Line 2 telephone ports, and the External Antenna Connector (accessory available from your service provider).
Back of the Unit
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Port Descriptions |
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Back Panel Ports |
Description |
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External Antenna |
External Antenna Connector |
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Ethernet |
Ethernet Port |
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Power |
AC Power Connector |
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Reset |
Note: Hardware Reset Button (A |
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paperclip is recommended for accessing |
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this button). Before resetting the CPE, |
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ensure the power LED is ON. |
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Phone Line 1 |
RJ-11 port for use with VoIP. |
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Phone Line 2 |
RJ-11 port for use with VoIP. |
6 |
Desktop CPEi 300 User Guide |
Operating Information
Operating temperature for this unit is 0-40C (32-104F).
Installation
Overview
To install the Desktop CPEi 300 Series, you need to review the following sections:
•Before You Begin
•Easy Setup
Before You Begin
Before you begin installation, check that you have received the following items with your Desktop CPEi 300:
In the box with your CPE you should have:
Item
AC Adapter
Ethernet Cable
Desktop CPEi 300
Quick Start Guide
Description
Power adapter and cord connects the Desktop CPE to an AC electrical outlet.
The ethernet cable connects the Internet port on your Desktop CPE to your PC or laptop computer.
Provides quick installation instructions for getting your Desktop CPE up and running.
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In addition, you will also need:
•A computer
•An RJ-11 telephone cable (optional). Two RJ-11 telephone cables will be required if your service provider has supplied you with two telephone numbers.
8 Desktop CPEi 300 User Guide
Easy Setup
The CPE is easily set up in your home. Basic installation equipment needed are the power adapter and cord, Ethernet cable, a PC or laptop computer and the CPE device. If you want to use the VoIP functionality, you will also need an RJ-11 phone cable and a telephone. Perform the following tasks before attaching the power cord or powering up the unit:
•Stand the CPE on a flat surface.
•Plug the power adapter into the power connector on the back of the unit.
•Plug the AC power cord into an AC outlet. The unit will turn on.
•Plug one end of the Ethernet cable into the Ethernet connector on the back of the unit.
•Plug the other end of the Ethernet cable into the Ethernet connector of your computer.
•To use VoIP functionality of the phone, plug one end of the phone line into the activated phone connector on the back of the unit. Phone line activation is dependent upon your service contract.
•Plug the other end of the phone line into the phone line connector of your telephone.
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Advanced Setup
The CPE can also be used to connect to a multi-port switch (hub) - purchased separately from the CPE. Connecting the CPE device to a hub will allow you to connect more than one computer to your CPE device. See the picture below for an example.
10 Desktop CPEi 300 User Guide
Procedure to Log into the CPE
Before you Begin Configuration
Some settings on your computer must be verified or changed to ensure that your computer configuration can support the Desktop CPE.
Verify that the IP addresses and DNS settings are automatically generated in your Local Area connection of your Internet Protocol (TCP/IP) properties. Refer to the chapter titled “Configuring TCP/IP” for information on how to do this.
Logging In to the CPE
Use the following procedure to log into the Desktop CPE.
1On a computer that is connected to the Desktop CPEi, open a web browser.
2In the Address or Location field, type http://mywimax. and press ENTER to display the login screen.
Note: You must include the period (.) after http://mywimax. in order to access the login screen.
3The Welcome to Motorola WiMAX CPE screen will be displayed and will prompt you for a password.
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Login Screen
4In the Password field, type the password (default is motorola).
5Click Login.
6First time users will see a pop-up box that states: “The Wizard application will guide you through for the first time configuration. Click OK button to continue.”
7Click the OK button to launch the wizard application.
12 Desktop CPEi 300 User Guide
Setup Wizard and
Authentication
Step 1 - Change Password
Once you have launched the setup wizard, you will be prompted to change your password. Motorola recommends using a password to protect your home network and CPE device. Passwords are case-sensitive.
To change your password:
•Ensure the “Enable Login Password Protection” box is checked.
•Enter a New Login Password in the box. Passwords can be no more than 20 characters in length.
•Re-type your new password in the Confirm New Login Password box.
•Click Next.
Note: If you forget your password, you can reset it back to the default (motorola) by pressing and holding the reset button on the back of your CPE for more than 5 seconds. Before resetting the CPE, ensure the power LED is ON.
Setup Wizard and Authentication |
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Step 2 - Device Time
This screen allows you to set the time zone and to enable Daylight Savings Time (when applicable) for your location.
•Select the appropriate time zone for your location from the drop down box.
•Check the box called “Auto Adjust for Daylight Savings Time” if you live in a region that observes Daylight Savings Time (this box is checked by default).
•Click the Next button.
Step 3 - WiMAX Security
The WiMAX Security tab will contain your authentication method. Check with your service provider to determine if they require a user name and password for authentication purposes.
•If the Authentication Method is EAP-TLS, no User Name and Password are required. Enter the Realm information supplied by your service provider. Click the Next button.
•If the Authentication Method is EAP-TTLS/MS-CHAPv2, you will have to enter a User Name and Password and Realm information supplied by your Service Provider. Once you have entered the User Name/Password/Realm information, click the Next button.
•If you are unsure of the Authentication Method, select EAP-TLS (this is the default) and click the Next button.
14 Setup Wizard and Authentication
Step 4 - Account
The Account tab will allow you to manage Voice over IP (VoIP) related services. Please consult with your telephony service provider for these settings.
Click the Apply button when finished.
Congratulations! You have now completed the setup of your WiMAX connection.
Click OK on the Congratulations! dialog box.
A status screen will appear that shows Network status and telephony status. The Network Status screen will provide any status associated with your WiMAX Wireless Broadband connection. The Telephony Status screen provides status of your telephony service.
Setup Wizard and Authentication |
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Status Screen
•The Restart button will shut down the CPE device and restore all factory settings.
Note: The restart button is available on every screen.
•The Wizard button will prompt you to start the set-up wizard over again.
•The Refresh button will refresh the status data.
•The Auto Refresh button will allow the web browser to automatically refresh at the interval determined in the Control Panel menu.
Restart Button
16 Setup Wizard and Authentication
Basic Configuration
Once the CPE set up has been completed, you can login to your CPE from any computer on your home network by typing the device name in the address bar. The default device name is mywimax.
This section describes the PERSONALIZE, INTERNET, and STATUS Menus that are available.
Personalize Menu
The Personalize menu provides the following tabs:
•Password
•Device Time
•Device Name
•Restore Factory Settings
Basic Configuration |
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Personalize Menu
Password Tab
The password tab allows you to enable/disable password protection. You can also change your password here. Be sure to click the Apply button when finished.
Field or Button |
Description |
Enable Login |
Checking this box will require login |
Password |
password protection. |
Protection |
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New Login |
Enter your new password here. Maximum 20 |
Password |
characters. Passwords are case-sensitive. |
Confirm New |
Re-enter your new password here, exactly as |
Login Password |
entered above. |
18 Basic Configuration
Device Time Tab
The Device Time tab allows you to establish the time zone for your location. It also allows you to automatically adjust for Daylight Savings Time if necessary. Be sure to click the Apply button when finished.
Field or Button |
Description |
Current Local |
Shows the current local date and time. |
Time |
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Time Zone |
Select your local time zone from the drop |
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down box. |
Auto Adjust for |
Check this box if your location observes |
Daylight Saving |
Daylight Savings Time. (Default is checked) |
Time |
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Device Name Tab
The Device Name tab allows you to re-name your CPE device. This is the Device Name you enter on an internet browser address bar to access your CPE device. Be sure to click the Apply button when finished.
Field or Button |
Description |
New Device |
Enter the new name for the CPE device. |
Name |
Maximum 20 characters. |
Basic Configuration |
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