Nokia NRB0002000 - Intellisync Call Connect, Call Connect for Cisco Web Directory Installation Manual

Call Connect for Cisco

Web Directory

Installation Guide

Version 1.0

Part Number: N450000596 Rev 003

Published December 2008

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Document History

Document Part Number Publication Date

N450000596 Rev 001 October 2007

N450000596 Rev 002 December 2007

N450000596 Rev 003 December 2008

050602

2 Nokia Call Connect for Cisco Web Directory Installation Guide

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

In This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Conventions This Guide Uses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Command-Line Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1 Introducing Nokia Call Connect for Cisco Web Directory . . . . . . . . . . . . . . . . . . 9

Using Nokia Call Connect for Cisco Web Directory . . . . . . . . . . . . . . . . . . . . . . . . . 10

Searching for Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Listing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Calling Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2 Installing and Configuring Nokia Call Connect for Cisco Web Directory . . . . 13

Cisco CallManager v4.1.3 - v4.3.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing Nokia Call Connect for Cisco Web Directory . . . . . . . . . . . . . . . . . . . . . 14

Configuring Nokia Call Connect for Cisco Web Directory . . . . . . . . . . . . . . . . . . . 14

Configuring Cisco CallManager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Cisco Unified Communications Manager v5.x and 6.x. . . . . . . . . . . . . . . . . . . . . . . 16

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing Nokia Call Connect for Cisco Web Directory . . . . . . . . . . . . . . . . . . . . . 17

Configuring Nokia Call Connect for Cisco Web Directory . . . . . . . . . . . . . . . . . . . 17

Configuring Cisco Unified Communications Manager. . . . . . . . . . . . . . . . . . . . . . 19

Nokia Call Connect for Cisco Web Directory Installation Guide 3

4 Nokia Call Connect for Cisco Web Directory Installation Guide

About This Guide

This guide describes how to install and configure Nokia Call Connect for Cisco Web Directory.
The information in this guide is intended for system administrators.

This preface provides the following information:

 In This Guide

 Conventions This Guide Uses

In This Guide

This guide contains the following chapters:

 Chapter 1, “Introducing Nokia Call Connect for Cisco Web Directory” provides an overview

of the Nokia Call Connect for Cisco Web Directory.

 Chapter 2, “Installing and Configuring Nokia Call Connect for Cisco Web Directory”

describes how to install and configure Web Directory.

Conventions This Guide Uses

The following sections describe the conventions this guide uses, including notices, text
conventions, and command-line conventions.

Notices

Note

Notes provide information of special interest or recommendations.

Command-Line Conventions

This section defines the elements of commands that are available in Nokia Call Connect for
Cisco Web Directory. You might encounter one or more of the following elements on a
command-line path.

Nokia Call Connect for Cisco Web Directory Installation Guide 5

Table 1 Command-Line Conventions

Convention Description

command This required element is usually the product name or other short

word that invokes the product or calls the compiler or preprocessor
script for a compiled Nokia product. It might appear alone or
precede one or more options. You must spell a command exactly
as shown.

Italics Indicates a variable in a command that you must supply. For

example:

delete interface if_name

Supply an interface name in place of the variable. For example:

delete interface nic1

Square brackets [ ] Indicates optional arguments.

https://host_name[:port]

For example:

https://company.com:443

-flag A flag is usually an abbreviation for a function, menu, or option
name, or for a compiler or preprocessor argument. You must enter
a flag exactly as shown, including the preceding hyphen.

( . , ; + * - / ) Punctuation and mathematical notations are literal symbols that

" " Quotation marks are literal symbols that you must enter as shown.

Text Conventions

Table 2 describes the text conventions this guide uses.

Table 2 Text Conventions

Convention Description

monospace font

bold monospace font Indicates text you enter or type, for example:

Key names Keys that you press simultaneously are linked by a plus sign (+):

you must enter exactly as shown.

Indicates command syntax, or represents computer or screen
output, for example:

Log error 12453

# configure nat

Press Ctrl + Alt + Del.

6 Nokia Call Connect for Cisco Web Directory Installation Guide

Conventions This Guide Uses

Table 2 Text Conventions (continued)

Convention Description

Menu commands Menu commands are separated by a greater than sign (>):

Choose File > Open.

The words enter and type Enter indicates you type something and then press the Return or

Enter key.
Do not press the Return or Enter key when an instruction says

type.

Italics

• Emphasizes a point or denotes new terms at the place where
they are defined in the text.

• Indicates an external book title reference.

• Indicates a variable in a command:

delete interface if_name

Nokia Call Connect for Cisco Web Directory Installation Guide 7

8 Nokia Call Connect for Cisco Web Directory Installation Guide

1 Introducing Nokia Call Connect for

Cisco Web Directory

Nokia Call Connect for Cisco Web Directory allows Call Connect users to search and call other
Cisco Unified Communications Manager users. Users can access Web Directory either directly
from Call Connect or from a phone browser.

Nokia Call Connect for Cisco Web Directory is delivered as an example service that you can
install on a Windows server. Call Connect launches the device browser by using a predefined
URL and the same WLAN access point that it uses to register to Cisco Unified Communications
Manager.

Note

In S60 v3.0 devices, only one browser session can be open at a time.

Figure 1 Nokia Call Connect for Cisco Web Directory

Nokia Call Connect for Cisco Web Directory lists all Cisco Unified Communications Manager
users and their extension numbers. The icons next to user names indicate the availability of the
users for communication. You can list either all users or only users who are currently online.

Table 3 describes the meaning of the icons.

Nokia Call Connect for Cisco Web Directory Installation Guide 9

1 Introducing Nokia Call Connect for Cisco Web Directory

Table 3

Icon Meaning

User is online. The device is registered to Cisco Unified Communications Manager.

User is online but has enabled call forwarding.

User is offline. The device is not registered to Cisco Unified Communications Manager.

User is offline and has enabled call forwarding.

Using Nokia Call Connect for Cisco Web Directory

Users can access Nokia Call Connect for Cisco Web Directory either directly from Call Connect
or from the phone browser.

Figure 2 Nokia Call Connect

To allow users to access Nokia Call Connect for Cisco Web Directory from Call Connect,
specify the Nokia Call Connect for Cisco Web Directory URL, http://server_IP_address/Eseries/

directory/, in mobile devices, as follows:

 In S60 v3.1 devices, such as Nokia E51 and Nokia E90, specify the URL in SCCP settings.

 In S60 v3.0 devices, deliver the URL to devices in a text file called ICCC_settings.txt that

you copy to the C:\Data\others\Intellisync folder.

You can deliver the device MAC address to Nokia Call Connect for Cisco Web Directory as a
part of the URL to identify users and to provide personalized services for them. Specify the URL
as follows:

http://server_IP_address/my_cucm_service/mymac=<MAC>

Nokia Call Connect resolves the MAC address of the device and uses it to redirect the user to
personalized services.

10 Nokia Call Connect for Cisco Web Directory Installation Guide

To access Nokia Call Connect for Cisco Web Directory

 Select Menu > Installat. > NICC for Cisco > Online Services.

 Use the phone browser to access the following addresses:

 http://server_IP_address/Eseries/directory/

 http://server_DNS_name/Eseries/directory/

Searching for Users

You can search for users in Nokia Call Connect for Cisco Web Directory.

To search for users from Nokia Call Connect for Cisco Web Directory

1. Enter a search string in the field.

Wildcards are automatically added to the end of the search string. When searching from
Cisco Unified Communications Manager v5.x or v6.x, wildcards are also added to the
beginning of the search string.

2. Select Search.

Using Nokia Call Connect for Cisco Web Directory

Listing Users

Nokia Call Connect for Cisco Web Directory lists all users from Cisco Unified Communications
Manager. To make the list shorter, you can select to list only online users. That is, users who are
currently registered to Cisco Unified Communications Manager.

To list users in Nokia Call Connect for Cisco Web Directory

 Click List All Users to list all Cisco Unified Communications Manager users.

 Click List Online Users to list users who are currently registered to Cisco Unified

Communications Manager.

Calling Users

You can call Cisco Unified Communications Manager users from Nokia Call Connect for Cisco
Web Directory.

Nokia Call Connect for Cisco Web Directory Installation Guide 11

1 Introducing Nokia Call Connect for Cisco Web Directory

Figure 3 Calling from Nokia Call Connect for Cisco Web Directory

To call users from Nokia Call Connect for Cisco Web Directory

1. Select a user in Nokia Call Connect for Cisco Web Directory.

2. Select Yes.

3. In the Call Type list, select Internet Call.

4. Select Call.

12 Nokia Call Connect for Cisco Web Directory Installation Guide

2 Installing and Configuring Nokia Call

Connect for Cisco Web Directory

This chapter describes how to install and configure Nokia Call Connect for Cisco Web Directory
for use with the following Cisco Unified Communications Manager versions:

 Cisco CallManager v4.1.3 - v4.3.x

 Cisco Unified Communications Manager v5.x and 6.x

Cisco CallManager v4.1.3 - v4.3.x

You can install and run Nokia Call Connect for Cisco Web Directory either on the Cisco
CallManager server or on a Windows 2000 or 2003 Server, as described in the following
sections:

 Minimum System Requirements

 Limitations

 Installing Nokia Call Connect for Cisco Web Directory

 Configuring Nokia Call Connect for Cisco Web Directory

 Configuring Cisco CallManager

Minimum System Requirements

You need the following hardware and software to install and run Nokia Call Connect for Cisco
Web Directory:

 Cisco CallManager v4.1.3 - v4.3.x

 Windows 2000 SP3 or later or Windows 2003 server with IIS installed (optional)

 Nokia Eseries devices

Nokia Call Connect for Cisco Web Directory Installation Guide 13

2 Installing and Configuring Nokia Call Connect for Cisco Web Directory

Limitations

The following limitations apply to using Nokia Call Connect for Cisco Web Directory with
Cisco CallManager v4.1.x:

 Nokia Call Connect for Cisco Web Directory fetches the information to display and searches

from the Phone Description field or Line Alerting Name field.

 Nokia Call Connect for Cisco Web Directory lists only phones the names of which begin

with the string SEP.

Installing Nokia Call Connect for Cisco Web Directory

Nokia Call Connect for Cisco Web Directory is delivered to you as an MSI package. Nokia
recommends that you install Web Directory on a separate Windows server if the Cisco
CallManager CPU is already heavily loaded.

To install Nokia Call Connect for Cisco Web Directory

1. Double-click Nokia Eseries Directory.msi.

The Welcome page opens.

2. Click Next.

The Select Installation Address page opens.

3. When installing on the Cisco CallManager, select a Web site in the Site list.

4. Click Next.

The Confirm Installation page opens.

5. Click Close.

6. Configure Nokia Call Connect for Cisco Web Directory as described in the following

section.

Configuring Nokia Call Connect for Cisco Web Directory

Use the Nokia Call Connect for Cisco Web Directory configuration tool to specify settings for
Web Directory. The settings are stored in the Web Directory configuration file,
C:\Inetpub\wwwroot\Eseries\Directory\Settings\settings.txt. Specify Cisco CallManager address
and version, administrator user name and password, and search options. The password is
encrypted before storing.

14 Nokia Call Connect for Cisco Web Directory Installation Guide

Cisco CallManager v4.1.3 - v4.3.x

To configure Nokia Call Connect for Cisco Web Directory

1. Start Nokia Eseries Directory.exe from the C:\Inetpub\wwwroot\Eseries\Directory\Settings

directory.

The Nokia Eseries Directory Settings dialog opens:

2. In the IP Address field, enter the IP address or fully-qualified domain name of the Cisco

CallManager Publisher server.

3. In the Version of CallManager Server field, select 4.1.3 - 4.3.x.

4. In the Administrator User’s Username field, enter the user name of the Cisco CallManager

administrator.

5. In the Administrator User’s Password field, enter the password of the Cisco CallManager

administrator.

6. In the Select the Field to Search and to Display the Information From field, select Line’s

Alerting Name Field.

7. Select the Enable the List All Link and Function option to allow users to list all Cisco

CallManager users in Nokia Call Connect for Cisco Web Directory.

Nokia Call Connect for Cisco Web Directory Installation Guide 15

2 Installing and Configuring Nokia Call Connect for Cisco Web Directory

8. Select the Enable the List Online Link and Function option to allow users to list only

registered users in Nokia Call Connect for Cisco Web Directory.

9. Select the Extension Mobility is Enabled on CallManager option.

10. Optionally, in the Prefix for the Numbers field, specify a prefix for the numbers to call.

11. Click Save Settings.

Configuring Cisco CallManager

The Cisco CallManager configuration determines whether the search results are useful. You can
use either the Line Alerting Name or Phone Description field to search from and to fetch user
names from. If you use the Line Alerting Name to search and display from, Nokia Call Connect
for Cisco Web Directory displays the user information as follows:

Alerting name (Line number)—John Doe (332)

If you specify that Nokia Call Connect for Cisco Web Directory searches from the Phone
Description field, enter useful information into the field. For example:

 Line number, first name last name—332, John Doe

 Last name, first name (line number)—Doe, John (332)

You do not have to include the line number in the description field as the tel: URL uses the line
number.

Cisco Unified Communications Manager v5.x and 6.x

You can install and run Nokia Call Connect for Cisco Web Directory on a Windows 2000 or
2003 Server, as described in the following sections:

 Minimum System Requirements

 Limitations

 Installing Nokia Call Connect for Cisco Web Directory

 Configuring Nokia Call Connect for Cisco Web Directory

 Configuring Cisco Unified Communications Manager

Minimum System Requirements

You need the following hardware and software to install and run Nokia Call Connect for Cisco
Web Directory:

 Cisco Unified Communications Manager v5.x or 6.x

 Cisco AXL Web Service must be activated on the Cisco Unified Communications Manager

Publisher server

 Windows 2000 SP3 or later or Windows 2003 server with IIS installed

 Nokia Eseries devices

16 Nokia Call Connect for Cisco Web Directory Installation Guide

Cisco Unified Communications Manager v5.x and 6.x

Limitations

The following limitations apply to using Nokia Call Connect for Cisco Web Directory with
Cisco Unified Communications Manager v5.x or 6.x:

 You cannot install Nokia Call Connect for Cisco Web Directory on the Cisco Unified

Communications Manager server.

 Nokia Call Connect for Cisco Web Directory uses the End User directory, but lists only

entries where the Line and Device are configured for Telephone Number.

Installing Nokia Call Connect for Cisco Web Directory

Nokia Call Connect for Cisco Web Directory is delivered to you as an MSI package. Install
Nokia Call Connect for Cisco Web Directory on a Windows server.

To install Nokia Call Connect for Cisco Web Directory

1. Double-click Nokia Eseries Directory.msi.

The Welcome page opens.

2. Click Next.

The Select Installation Address page opens.

3. In the Site list, select a Web site and click Next.

The Confirm Installation page opens.

4. Click Close.

5. Configure Nokia Call Connect for Cisco Web Directory as described in the following

section.

Configuring Nokia Call Connect for Cisco Web Directory

Use the Nokia Call Connect for Cisco Web Directory configuration tool to specify settings for
Web Directory. The settings are stored in the Web Directory configuration file,
C:\Inetpub\wwwroot\Eseries\Directory\Settings\settings.txt. Specify Cisco Unified
Communications Manager address and version, administrator user name and password, and
search options. The password is encrypted before storing.

Nokia Call Connect for Cisco Web Directory Installation Guide 17

2 Installing and Configuring Nokia Call Connect for Cisco Web Directory

To configure Nokia Call Connect for Cisco Web Directory

1. Start Nokia Eseries Directory.exe from the C:\Inetpub\wwwroot\Eseries\Directory\Settings

directory.

The Nokia Eseries Directory Settings dialog opens:

2. In the IP Address field, enter the IP address or fully-qualified domain name of the Cisco

Unified Communications Manager Publisher server.

3. In the Version of CallManager Server field, select 5.x or 6.x.

4. In the Administrator User’s Username field, enter the user name of the Cisco Unified

Communications Manager administrator.

5. In the Administrator User’s Password field, enter the password of the Cisco Unified

Communications Manager administrator.

6. Select the Enable the List All Link and Function option to allow users to list all Cisco

Unified Communications Manager users in Nokia Call Connect for Cisco Web Directory.

7. Select the Enable the List Online Link and Function option to allow users to list only

registered users in Nokia Call Connect for Cisco Web Directory.

18 Nokia Call Connect for Cisco Web Directory Installation Guide

Cisco Unified Communications Manager v5.x and 6.x

8. Optionally, in the Prefix for the Numbers field, specify a prefix for the numbers to call.

9. Click Save Settings.

Configuring Cisco Unified Communications Manager

The Cisco Unified Communications Manager configuration determines whether the search
results are useful. Nokia Call Connect for Cisco Web Directory searches from the following
fields in the End User directory:

 Last Name

 First Name

 Phone Number

Therefore, you must enter information to these fields the End User Directory when you create
users. The Phone Number field must contain the user’s line number.

Nokia Call Connect for Cisco Web Directory Installation Guide 19

2 Installing and Configuring Nokia Call Connect for Cisco Web Directory

20 Nokia Call Connect for Cisco Web Directory Installation Guide