We, NOKIA CORPORATION declare under our sole responsibility that the products NHL-9 and RH-26 are
in conformity with the provision of the following Council Directive: 1999/5/EC. A copy of the Declaration
of Conformity can be found from http://www.nokia.com/phones/declaration_of_conformity/
Enhancements logos are trademarks or registered trademarks of Nokia Corporation. Other company and
product names mentioned herein may be trademarks or trade names of their respective owners.
Printed in Canada 8/2004.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
The information contained in this user guide was written for the Nokia 6820i
policy of ongoing development. Nokia reserves the right to make changes to any of the products
described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR
ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. THE
CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPT AS REQUIRED BY APPLICABLE LAW, NO
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN
RELATION TO THE ACCURACY AND RELIABILITY O R CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE
RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.
product. Nokia operates a
EXPORT CONTROLS
This device may contain commodities, technology or software subject to export laws and regulations
from the US and other countries. Diversion contrary to law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your device may cause TV or radio interference (for example, when using a telephone in close proximity
to receiving equipment). The FCC or Industry Canada can require you to stop using your telephone if such
interference cannot be eliminated. If you require assistance, contact your local service facility. This device
complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not
cause harmful interference.
Manufactured or sold under one or more of the following US Patents. Pending patent
numbers are shown with an asterisk (*).
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed safety
instructions. Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Select End as many times as
needed to clear the display and return to the main screen. Enter the emergency
number; then select the Talk key. Give your location. Do not end the call until
given permission to do so.
• NETWORK SERVICES
To use the phone you must have service from a wireless service provider. Many of the features
in this device depend on features in the wireless network to function. These Network Services
may not be available on all networks or you may have to make specific arrangements with
your service provider before you can utilize Network Services. Your service provider may
need to give you additional instructions for their use and explain what charges will apply.
Some networks may have limitations that affect how you can use Network Services. For
instance, some networks may not support all language-dependent characters and services.
Your service provider may have requested that certain features be disabled or not activated
in your device. If so, they will not appear on your device menu. Contact your service provider
for more information.
• SHARED MEMORY
The following features in this device may share memory: contacts, text, IM and multimedia
messages, e-mail, voice tags and SMS distribution lists, images, ringing tones, video and
sound clips in the gallery, camera, calendar, to-do notes, Java
notes feature. Use of one or more of these features may reduce the memory available for
the remaining features sharing memory. For example, saving many images may use all of
the available memory. Your phone may display a message that the memory is full when you
try to use a shared memory feature. In this case, delete some of the information or entries
stored in the shared memory features before continuing. Some of the features, such as
calendar notes, may have a certain amount of memory specially allotted to them in addition
to the amount of memory shared with other features.
Congratulations on your purchase of the Nokia 6820i mobile phone.
• ABOUT YOUR PHONE
The Nokia 6820i phone comes in two model types.
The Nokia 6820a phone is approved for use in 900, 1800, and 1900 MHz GSM networks,.
The Nokia 6820b phone is approved for use in 850, 1800, and 1900 MHz GSM networks.
To view your model type, refer to the information label under the battery. For more information
about where this label is located, see “The phone label” on page 7.
When using the features in this device, obey all laws and respect privacy and legitimate
rights of others.
Warning: To use any features in this device, other than the alarm clock, the phone
must be switched on. Do not switch the device on when wireless phone use may
cause interference or danger.
• REGISTER YOUR PHONE
Make sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U
(1-888-665-4228) so that we can serve your needs better if you should need to call the
center or have your phone repaired.
• LOOK FOR UPDATES
From time to time, Nokia updates this guide to reflect changes. The latest version may
be available at www.nokiausa.com
www.nokiahowto.com
.
• E-NEWSLETTERS
When you register your phone, you can sign up for the Nokia e-newsletter Nokia Connections
if you would like. You will receive tips and tricks on using your phone, accessory information,
and special offers.
. An interactive tutorial may be available at
• ACCESSIBILITY SOLUTIONS
Nokia is committed to making mobile phones easy to use for all individuals. Nokia maintains
an Internet site that is dedicated to accessibility solutions. For more information about
phone features, enhancements, alternate format user guides, and other Nokia products
designed with your needs in mind, visit the Web site at www.nokiaaccessibility.com
.
• COPYRIGHT PROTECTION
Copyright protections may prevent some images, ringing tones, and other content from
being copied, modified, transferred, or forwarded.
Your Nokia 6820i phone provides many useful features:
Messaging keyboard—provides a complete keyboard designed for easy text writing. You can
use all of the phone functions with the keyboard either closed or open. When you open the
keyboard you have the extra benefit of a full messaging keyboard.
Speakerphone—allows you to have hands-free convers ations. You can activate the loudspeaker
at any time during a call. To activate the speakerphone, select Loudsp. To deactivate the
speakerphone during a call, select Handset.
EDGE (enhanced data rates for GSM evolution)—allows you to use EDGE packet
transmission networks for connections that are faster than GPRS.
XHTML browser—allows you to retrieve and view colorful and rich graphical content from
Web servers.
Instant messaging—lets you send short text messages that are delivered to online users.
E-mail—lets you write, send, and retrieve e-mail from your compatible e-mail account.
MMS (multimedia messaging service)—lets you send and receive multimedia messages
containing text, pictures, sound or video clips to and from compatible devices. You can save
the pictures and ringing tones on your phone.
GPRS (general packet radio service)—allows your phone to send and receive data over a
mobile network. Applications such as WAP, MMS and SMS messaging, and Java
Polyphonic sound—consists of several sound components that are played at the same time.
The phone has sound components from over 40 instruments and can play up to 16 instruments
at the same time. The phone supports scalable polyphonic MIDI (SP-MIDI) format.
TM
J2ME
(Java 2 Platform, Micro Edition) support—lets you play the included Java
applications and games and supports many applications and games that you can download.
OTA (over-the-air) settings service—allows you to receive WAP, MMS, GPRS and other
wireless service settings directly as an OTA message. You only need to save the settings on
your phone. For more information on the availability of the settings, contact your service
provider or the nearest authorized Nokia dealer.
If you need help, Nokia Customer Care is
available for assistance.
We recommend that you obtain the label
information so it can be available if you call.
This information is on the back of the phone,
beneath the battery.
•The international mobile equipment
identity (IMEI) number
•The phone model number
Contact Nokia
Please have your phone or enhancement with you when you place the call.
Nokia Customer Care Center, USACustomer Care, Canada
Welcome to N okia
Information label under
battery
Nokia Inc.
7725 Woodland Center Boulevard
Suite 150
Tampa, Florida 33614
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-905-427-1373
1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-619-4360
3Phone setup
• CONNECTORS
Connector for battery charger (1)
Connector for headsets, data cable, and
other accessories (2)
Connector for microphone (3)
• INSTALL SIM CARD AND BATTERY
Keep all SIM cards out of the reach of small children. For availability and information on
using SIM card services, contact your SIM card vendor. This may be the service provider or
another vendor.
The SIM card and its contacts can be easily damaged by scratches or bending, so be careful
when handling, inserting, or removing the card.
Before installing the SIM card, always make sure that the phone is switched off and
disconnected from the charger or any enhancement; then remove the battery.
1With the back of the phone facing you, push and hold the back cover release button.
2While holding the release button, lift the back
cover off the phone.
3Slide the battery into the back cover.
Important: Insert the battery exactly as
shown in the diagram. The contacts on the battery must be aligned with the
contacts on the phone for the phone to operate. The battery should click into
position in the back cover.
1Connect the charger to a wall socket.
2Connect the lead from the charger to the
socket on the bottom of your phone.
Charging appears briefly if the phone is
switched on. If the battery is completely
discharged, it may take a few moments
before the charging indicator appears
on the display or before any calls can
be made.
You can use the phone while the charger is connected.
Charging time depends on the charger and the battery used. For example, charging a BL-5C
battery with the ACP-12 travel charger takes about 1.5 hours while the phone is in the
standby mode.
• SWITCH THE PHONE ON AND OFF
To switch on the phone, select and hold the Power key.
•If the phone prompts you for a PIN code or a security code,
key in the code, and select OK. (For more information, see
“Access codes” on page 69.)
•If the phone displays Insert SIM card, even though the SIM
card is properly inserted, or SIM card not supported, contact
your provider. Your phone does not support 5-V SIM cards.
• HOW TO HOLD YOUR PHONE
Hold the phone as shown with the antenna area pointing up.
TIPS ON EFFICIENT OPERATION: Your phone has a
built-in antenna. As with any other radio transmitting
device, do not touch the antenna area unnecessarily
when the phone is switched on. Contact with the
antenna affects call quality and may cause the phone to
operate at a higher power level than otherwise needed.
Not touching the antenna area during a phone call
optimizes the antenna performance and the talk time
of your phone.
When the keyboard is opened, the display graphics rotate 90 degrees and the Left, Middle,
and Right selection keys change positions. The guiding text near the Left and Right
selection keys does not change.
Keyboard light key (1)—switches the keyboard light on or off.
Power key (2)—switches the phone on and off.
Five-way joystick (3)—moves in four directions and selects
the displayed menu option when pressed.
Backspace key (4)—deletes characters.
Character key (5)—opens a set of characters and symbols
during text writing.
Shift keys (6)—enters upper case letters and symbols. You can
press the Shift key first, then the desired key; or press both
keys at the same time.
Space bar keys (7)—enters a space.
Talk key (8)—dials a phone number and answers a call. In the standby mode it accesses the
list of most recently called numbers.
Left selection key () (9) and Right selection key () (9)—selects the menu option
shown by the text displayed above the key.
End key (10)—ends an active call or exits from a function.
Enter key (11)—starts a new line when writing text.
The Five-way joystick provides a variety of functions:
•Allows you to scroll through lists
•Moves the cursor up and down, right and left when writing text, using the calendar,
and in some game applications
•Selects the active menu item when pressed briefly (or confirms a selection)
•Adjusts the volume when moved to the left (to decrease volume) or to the right (to
increase volume) during a call
•Activates the camera when moved up in the standby mode
•Opens the text editing screen to write a text message when moved to the left in the
standby mode
•Opens the calendar when moved to the right in the standby mode
•Opens the contacts list when moved down in the standby mode
• THE STANDBY MODE
When the phone is ready for use (the keyboard can be closed or open), and you have not
keyed in any characters, the phone is in the standby mode. The following list describes the
sections of the screen while in the standby mode. (For detailed descriptions of the screen
icons, see “Standby mode icons” on page 17.)
Network (1)—shows the name of the network or the
operator logo, to indicate in which cellular network the
phone is currently being used.
Signal strength (2)—shows the signal strength of the
cellular network at the current location. The higher
the bar, the stronger the signal.
Battery charge (3)—shows the battery charge level. The
higher the bar, the more charge in the battery.
Left selection key menu option (4)—shows the menu
option, which is Go to in the standby mode.
Menu (5)—shows the joystick menu option.
Right selection key menu option (6)—shows the Right selection key menu option that can
be customized to display your preferred shortcut. The default setting is Name, which
accesses the Contacts menu. To choose your own menu option for this key, see “Personal
shortcuts” on page 62.
Use these steps to customize the Go to menu.
1Select Go to to view the list of shortcuts in your personal shortcut list.
2To add items to the Go to menu, or remove items from the menu, select Options >
Select options.
Scroll to the desired function and select Mark to add it to the shortcut list. To remove
a function from the list, select Unmark.
3To rearrange items in the Go to menu, select Options > Organize.
Select the desired function and Move, then the location where you want to move the function.
• KEYBOARD LIGHTS
When you open the keyboard, the main display is lit, but the keyboard lights do not
automatically illuminate. To turn on the keyboard lights, press the Keyboard light key,
located on the top left corner of the keyboard. The keyboard lights are switched off after
a certain time, but they are turned on again as soon as you press any key. To switch the
keyboard lights off, press the Keyboard light key or close the keyboard.
Screensaver
With the keyboard closed, the phone automatically activates a screensaver while in the
standby mode. This occurs after a certain length of time when none of the phone functions
have been used. For more information on the display, see “Display settings” on page 61.
Wallpaper
You can set your phone to display a background picture as wallpaper when the phone is in
the standby mode. For information on customizing your wallpaper, see “Display settings” on
page 61.
Standby mode icons
IconIndicates...
You have one or more new text or picture messages.
Phone basics
You have one or more new multimedia messages.
Your phone is connected to the IM service and the availability status is online
or offline, respectively.
You have one or more IM messages and you are connected to the IM service.
The keyguard feature locks the keypad to prevent the keys from being accidentally pressed.
You can lock the keypad only when the keyboard is closed.
Security keyguard is an additional feature that allows you to set up a code to unlock your
phone before use. For information on security keyguard, see “Phone settings” on page 67.
Note: When keyguard is on, calls may be possible to the emergency number
programmed into your phone. Key in the emergency number, and press the Talk
key. The number is displayed only after you have keyed in its last digit.
LOCK THE KEYPAD
•In the standby mode, select Menu, and press * within 1.5 seconds.
•To lock the keypad during a call, select Options > Lock Keypad.
•To answer a call when keyguard is on, press the Talk key. During the call, the phone can
be operated normally. When you end or reject the call, the keypad automatically locks.
UNLOCK THE KEYPAD
Select Unlock, and press * within 1.5 seconds; or open the keyboard. The keyguard does not
automatically reactivate when you close the keyboard.
• OVER-THE-AIR SETTINGS SERVICE
To use wireless services such as MMS and EGPRS, you need to have proper connection settings
on your phone. These settings may have already been set up by your service provider. If not,
you may obtain the settings directly as an OTA message, and save them on your phone. For
more information, contact your service provider.
You may be able to receive the connection settings for EGPRS, multimedia messages,
synchronization, e-mail, and multimode browser.
When you have received the connection settings as an OTA message, Connection settings received is displayed.
•To save the settings, select Options > Save. If the phone prompts you to enter the PIN
code for the settings, key in the PIN code, and select OK. To obtain the PIN code,
contact the service provider that supplies the settings. If no settings have been saved
yet, the settings are saved under the first free connection set.
•To view the received settings first, select Options > View. To save the settings, select Save.
•To discard the received settings, select Options > Discard.
•To activate over-the-air settings, select Activate from the appropriate application’s
menu in the Message settings menu.
For more information on activating the settings, see “Connect to a service” on page 89.
You can make a call with the keyboard open or closed. If you open the keyboard, the
loudspeaker automatically activates.
Enter the phone number
1Key in the phone number, including the area code.
If you key in an incorrect character, select Clear to delete it. To make a call when the
keyboard is open, key in the phone number using the number keys.
For international calls, press
open, press +. (The + character replaces the international access code.) Then key in the
country code, the area code (without the leading 0), if necessary, and the phone number.
2Press the Talk key to call the number.
3Press the End key to end the call or to cancel the call attempt.
Note: To adjust the volume during a call, move the joystick to the right to
increase the volume or to the left to decrease the volume.
For more information, see “Options during a call” on page 22.
Use the contact list
1Select Names > Find and a name from the list.
2Choose a phone number for the contact, and press the Talk key.
3Press the End key to end the call or to cancel the call attempt.
To search for a name or phone number that you have saved in Contacts, see “Search for a
contact” on page 56.
Last number redial
In the standby mode, press the Talk key once to access the list of the last 20 numbers you
called or attempted to call. Scroll to the number or name that you want, and press the
Talk key to call the number.
Call your voice mailbox
In the standby mode when the keyboard is closed, press and hold 1, or press 1, then the
Talk key. When the keyboard is open, press and hold the corresponding number key on
the keyboard.
If you are prompted to supply a voice mailbox number, key it in, and select OK. Contact your
service provider to obtain your voice mailbox number. For more information, see “Voice
messages” on page 36.
* twice for the international prefix, or, if the keyboard is
Before you can use 1-touch dialing you need to assign speed dial numbers. For more
information, see “Speed dialing” on page 58.
If 1-touch dialing is set to off, press the speed dialing number, and press the Talk key.
If 1-touch dialing is set to on, press and hold a speed dialing key until the call is started.
Note: To activate 1-touch dialing, select Menu > Settings > More settings > Call
settings > 1-touch dialing > On.
• ANSWER OR REJECT AN INCOMING CALL
Press the Talk key to answer an incoming call and the End key to end the call.
Press the End key to reject an incoming call.
If you select Silence, only the ringing tone is muted. Then, either answer or reject the call.
If you are using a headset with a headset key, you can also answer and end a call by pressing
the headset key.
If the Call forwarding function has been activated to forward calls, rejecting an incoming
call will also forward the call. See “Call settings” on page 66.
Caller ID
When there is an incoming call, the phone shows the caller’s name or phone number, or
Private number or Call is displayed.
If more than one name is found in Contacts with the same seven last digits of the phone
number as the caller’s number, only the phone number is displayed (if it is available).
If the caller’s number has not been saved in Contacts, but there is another name saved with
the same seven last digits in the phone number as in the phone number of the caller, the
phone may display an incorrect name.
Call waiting
During a call, press the Talk key to answer the waiting call. The first call is put on hold. Press
the End key to end the active call.
To activate call waiting, see “Call settings” on page 66.