DECLARATION OF CONFORMITY
We, NOKIA CORPORATION declare under our sole responsibility that the product NHL-9 is in conformity
with the provisions of the following Council Directive: 1999/5/EC.
A copy of the Declaration of Conformity can be found at
http://www.nokia.com/phones/declaration_of_conformity/.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People and Pop-Port are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia tune is a sound mark of Nokia Corporation.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
US Patent No 5818437 and other pending patents. T9 text input software Copyright (C) 1997-2004. Tegic
Communications, Inc. All rights reserved.
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or
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without prior notice.
The availability of particular products may vary by region. Please check with the Nokia dealer nearest to
you.
9310461/Issue 2
Tips and hints
Tips and hints for using your new Nokia 6820 phone and for transferring data
from your previous phone to your new phone.
■ Transferring data from the previous phone
• If your old phone has no PC Suite support, the only way to transfer data is
via the SIM card.
1. Transfer all the contact information (names and phone numbers) in the old
phone to the SIM card. For more information, refer to the user guide of the
old phone.
2. Remove the SIM card and install it in your Nokia 6820 phone.
3. Press Menu and select Contacts, Copy, From SIM card to phone and All to
copy the contacts to the new phone.
• If your old phone has PC Suite support, you may be able to synchronize
phonebook and calendar data using the Nokia PC Sync feature of PC Suite.
If you no longer have the old phone, but you have synchronized it to a
compatible PC at some stage, you may still be able to move the phonebook and
calendar data to your new phone. Note that only the data that was saved in
the old phone when you last synchronized it with the PC can be moved to your
6820 phone. For more information, refer to the PC Suite documentation.
1. Install the PC Suite version delivered with your 6820 phone or download
from the Nokia website.
Note: You have to uninstall the old phone’s PC Suite version before you can
install the new version.
2. Start Nokia PC Sync.
3. If you still have the old phone, connect it to the PC and synchronize the
data from the phone to the PC.
4. Connect your new phone to the PC and create the needed configurations
that the Nokia PC Sync asks you to do.
5. Start synchronization and the old phone’s phonebook and calendar data is
moved from the PC to the phone.
• If your old phone has PC Suite support, you may be able to transfer data
using the Nokia Content Copier feature of PC Suite.
You can copy data directly from the old phone to the new phone. To be able to
do this, you must install Nokia PC Suite 5.8 or newer to your PC and transfer
contents from your old phone before you give it up. Note that the backups
made with older PC Suite versions are not compatible with Nokia PC Suite 5.8,
which is targeted to Nokia 6820 phone. Also note that only the data that was
saved in the old phone when you last transferred contents to the PC can be
transferred. For more information, refer to the PC Suite documentation.
1. Install the PC Suite version delivered with your 6820 phone or download
from the Nokia website.
Note: You have to uninstall the old phone’s PC Suite version before you can
install the new version.
2. Start Nokia Content Copier.
3. Connect the old phone to the PC and copy the data from the phone to the
PC by choosing the Transfer contents from the phone to the PC option.
4. Connect your new phone to the PC and copy the old phone’s data from the
PC to the phone by choosing the Transfer contents from the PC to the phone option.
With Nokia Content Copier, you can transfer the following data from the
following Nokia phones:
• Contacts and items in the Calendar from the Nokia 6210, 6250 and
7110 phones
•Only Contacts from the Nokia 5210, 8210 and 8850 phones
Note that you cannot back up the e-mail settings of the phone and thus
cannot transfer them from your old phone.
Note that you cannot transfer MMS messages from the old phone.
■ Returning to standby mode
• Press once (if you are in an application, you need to press twice to close
the application first) to return to standby mode from anywhere in the menu.
To activate the security keyguard, press Menu and within 1.5 seconds,
when the flip is closed. To deactivate the keyguard when the flip is open, press
Unlock and OK, then key in the security code. If the flip is closed, press Unlock
and within 1.5 seconds, then key in the security code.
If you receive a Bluetooth connection request from another device while the
security keyguard is activated, you have to deactivate the keyguard before you
can accept the connection.
■ Turning on the phone lights
• When the keypad is locked, press the power key ( ) to turn on the keypad and
display lights.
• When the flip is open, press the keyboard light key () to turn on and off the
keyboard lights.
■ Using the e-mail application
• To use your phone’s e-mail application, you have to configure the e-mail and
connection settings. For more information, see Settings for e-mail on page 89.
To set up the e-mail service with your operator, refer to www.nokia.com/
phonesettings.
■ Setting up a Bluetooth connection
1. Press Menu, and select Settings, Connectivity and Bluetooth.
2. To activate the Bluetooth connection, select Bluetooth and On.
• Press Go to and select Select options to select the functions you want as
shortcuts.
• Press Go to and select Organise to rearrange the functions within the shortcut
list.
■ Using the camera
• To activate the camera, move the joystick up.
• In the viewfinder mode, press and hold joystick left or right to change the
camera mode. You can select between Standard photo, Portrait photo, Night
mode and Video.
• For more information on the camera functionality, see Camera (Menu 6) on
page 131.
■ Using the calculator
• When using the calculator with the flip closed, press once to add, twice
to subtract, three times to multiply or four times to divide.
1. Getting started ................................................................................................25
Installing the SIM card and the battery.............................................................................................. 25
Charging the battery ................................................................................................................................27
Switching the phone on and off ........................................................................................................... 28
Switching the keyboard lights on or off..........................................................................................29
2. Your phone.......................................................................................................30
Making a call ..............................................................................................................................................41
Speed dialling a phone number ......................................................................................................... 42
Answering or rejecting an incoming call............................................................................................ 43
Options during a call ................................................................................................................................44
4. Writing text .....................................................................................................46
Writing text using the messaging keyboard...................................................................................... 46
Writing text when the flip is closed ....................................................................................................47
Setting predictive text input on or off............................................................................................. 48
Using predictive text input..................................................................................................................48
Using traditional text input ................................................................................................................ 49
Tips for writing text............................................................................................................................... 50
5. Using the menu ...............................................................................................52
Accessing a menu function ....................................................................................................................52
List of menu functions ............................................................................................................................. 54
6. Menu functions ...............................................................................................58
Distribution lists ..................................................................................................................................... 64
Text message counter ........................................................................................................................... 65
Info messages.......................................................................................................................................... 86
Settings for e-mail.................................................................................................................................89
Font size setting ..................................................................................................................................... 92
Service commands .................................................................................................................................93
Editing or deleting details in contacts.......................................................................................... 100
My presence.......................................................................................................................................... 100
Info numbers and service numbers................................................................................................108
My numbers.......................................................................................................................................... 108
Caller groups ........................................................................................................................................ 108
Chat and my presence settings....................................................................................................... 110
Tone settings ........................................................................................................................................ 111
More settings ....................................................................................................................................... 122
Camera (Menu 6).................................................................................................................................... 131
Taking a photo ..................................................................................................................................... 131
Recording a video clip ....................................................................................................................... 132
Camera settings................................................................................................................................... 133
To-do list ............................................................................................................................................... 137
Service inbox ........................................................................................................................................ 161
7. PC Connectivity ............................................................................................ 167
PC Suite..................................................................................................................................................... 167
(E)GPRS, HSCSD and CSD ................................................................................................................. 169
Using data communications applications ....................................................................................... 169
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible
products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user's guide for detailed safety
instructions. Do not connect incompatible products.
BACKUP COPIES
Remember to make backup copies of all important data.
WATER-RESISTANCE
Your phone is not water-resistant. Keep it dry.
CALLING
Ensure the phone is switched on and in service. Enter the phone number,
including the area code, then press To end a call, press . To answer a
call, press .
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press as many times as
needed (e.g. to exit a call, to exit a menu, etc.) to clear the display. Enter the
emergency number, then press . Give your location. Do not end the call until
told to do so.
■ Network Services
The wireless phone described in this guide is approved for use on the EGSM 900, GSM1800
and GSM 1900 networks.
Triband is a network dependent feature. Check with your local service provider if you can
subscribe to and use this feature.
This wireless phone, the Nokia 6820, is a 3GPP GSM Release 99 terminal supporting (E)GPRS
service, and is designed to also support Release 97 GPRS networks. However, proper
functionality in all Release 97 GPRS networks cannot be guaranteed. For more information,
contact your service provider or local Nokia dealer.
This phone supports WAP 2.0 protocols (HTTP and SSL) that run on TCP/IP protocols. Some
features of this phone, such as MMS, browsing, e-mail, chat, presence-enhanced contacts,
remote synchronisation, and content downloading via browser or over MMS, require
network support for these technologies.
A number of features included in this guide are called Network Services. These are special
services that you arrange through your wireless service provider. Before you can take
advantage of any of these Network Services, you must subscribe to them through your
service provider and obtain instructions for their use from your service provider.
Note: Some networks may not support all language-dependent characters and/or
services.
■ About enhancements
Check the model number of any charger before use with this device. This device is intended
for use when supplied with power from ACP-7, ACP-8, ACP-9, ACP-12, LCH-8, LCH-9, LCH12 and AC-1.
Warning: Use only batteries, chargers and accessories approved by the phone
manufacturer for use with this particular phone model. The use of any other types
may invalidate any approval or warranty applying to the phone, and may be
dangerous.
For availability of approved accessories, please check with your dealer.
The security code protects your phone against unauthorised use. The preset code
is 12345. When you have changed the code, keep the new code secret and in a
safe place separate from your phone. To change the code, and to set the phone to
request it, see Security settings on page 127.
If you key in an incorrect security code five times in succession, the phone may
display Code error. Wait for five minutes and key in the code again.
PIN and PIN2 codes (4 to 8 digits), Module PIN and Signing PIN
• The PIN (Personal Identification Number) code protects your SIM card against
unauthorised use. The PIN code is usually supplied with the SIM card. Set the
phone to request the PIN code each time the phone is switched on, see
Security settings on page 127.
• The PIN2 code may be supplied with the SIM card and is required to access
some functions.
• The module PIN is required to access the information in the security module.
See Security module on page 163. The module PIN is supplied with the SIM
card if the SIM card has a security module in it.
• The signing PIN is required for the digital signature. See Digital signature on
page 165. The signing PIN is supplied with the SIM card if the SIM card has a
security module in it.
If you key in an incorrect PIN code three times in succession, the phone may
display PIN blocked or PIN code blocked and ask you to key in the PUK code.
PUK and PUK2 codes (8 digits)
The PUK (Personal Unblocking Key) code is required to change a blocked PIN code.
The PUK2 code is required to change a blocked PIN2 code.
If the codes are not supplied with the SIM card, contact your network operator or
service provider.
Barring password (4 digits)
The barring password is required when using the Call barring service, see Security
settings on page 127. You can obtain the password from your service provider.
Wallet code (4 to 10 digits)
The wallet code is required to access the wallet services. If you key in an incorrect
wallet code several times, the wallet application is blocked for five minutes. For
further information, see Wallet on page 139.
Your Nokia 6820 phone is approved for use on EGSM 900,GSM 1800 and GSM
1900 networks. It provides many functions that are practical for daily use, such as
a calendar, clock, alarm clock, and built-in camera. The camera can be used for
recording video clips and taking pictures which you can, for example, attach as
wallpaper in standby mode or as thumbnail pictures in Contacts. See Camera
(Menu 6) on page 131. Your phone also supports the following functions:
• EDGE (Enhanced Data rates for GSM Evolution), see (E)GPRS on page 11 9. EDGE
packet transmission networks enable faster connection than GPRS.
• The xHTML browser allows you to retrieve and view colourful and rich
graphical content from service providers’ web servers. See Services (Menu 9)
on page 154.
• Presence-enhanced contacts allow you to conveniently share your availability
information with your colleagues, family and friends with compatible devices
and services. See My presence on page 100.
• Chat is a way of sending short text messages that are delivered to online users.
See Chat on page 75.
• A messaging keyboard for writing text comfortably, see Writing and sending
messages on page 58.
• The e-mail function allows you to write, send and retrieve e-mails from your e-
mail account. See E-mail messages on page 71.
• The multimedia messaging service (MMS) allows you to send and receive
multimedia messages that contain text, picture, sound or video clips to and
from compatible devices. You can save the pictures and ringing tones for
personalising your phone, see Multimedia messages on page 65.
• Polyphonic sound (MIDI) that consists of several sound components that are
played at the same time. The phone has sound components from over 40
instruments and it can play up to 16 instruments at the same time. The phone
supports Scalable Polyphonic MIDI (SP-MIDI) format.
• Java 2 Micro Edition, J2METM includes some Java applications and games that
have been specially designed for mobile phones. You can download new
applications and games to your phone, see Applications (Menu 8) on page 146.
Shared memory
The following features in this phone may share memory: contacts, text, chat and
multimedia messages, e-mails, voice tags and SMS distribution lists, images,
ringing tones, video and sound clips in gallery, camera, calendar, to-do notes, Java
games, applications, and the note application. Using any such features may
reduce the memory available for any features sharing memory. This is especially
true with heavy use of any of the features (although some of the features may
have a certain amount of memory specially allotted to them in addition to the
amount of memory shared with other features). For example, saving many images,
Java applications, etc. may take all of the shared memory and your phone may
display a message that the memory is full. In this case, delete some of the
information or entries stored in the shared memory features before continuing.
3. To release the SIM card holder, slide the card holder backwards (4) and open it
by lifting it up (5).
4. Insert the SIM card into the SIM card holder (6). Make sure that the SIM card is
properly inserted and that the golden contact area on the card is facing
downwards. Close the SIM card holder (7) and slide it back into its place (8).
5. Direct the back cover towards the locking catches on the phone (9) and slide
the back cover until it locks into place (10).
■ Charging the battery
1. Connect the lead from the charger to
the socket on the bottom of your
phone.
2. Connect the charger to an AC wall
socket.
The text Charging is displayed briefly
if the phone is switched on. If the
battery is completely flat, it may take a few minutes before the charging
indicator appears on the display or before any calls can be made.
You can use the phone while the charger is connected.
The charging time depends on the charger and the battery used. For example,
charging a BL-5C battery with the ACP-12 charger takes about one hour and 30
minutes while the phone is in standby mode.
■ Switching the phone on and off
Warning: Do not switch the phone on when wireless phone use is prohibited or
when it may cause interference or danger.
Press and hold the power key .
• If the phone asks for a PIN code or a security code, key in
the code, and press OK.
See also Security settings on page 127 and General
information on page 21.
• If the phone displays Insert SIM card even though the
SIM card is properly inserted, or SIM card not supported,
contact your network operator or service provider. Your
phone does not support 5-Volt SIM cards and the card may need to be
changed.
TIPS ON EFFICIENT OPERATION: Your phone has a built-in
antenna. As with any other radio transmitting device, do
not touch the antenna unnecessarily when the phone is
switched on. Contact with the antenna affects call
quality and may cause the phone to operate at a higher
power level than otherwise needed. Not touching the
antenna area during a phone call optimises the antenna
performance and the talktime of your phone.
Switching the keyboard lights on or off
• The keyboard lights are not lit automatically,
when you open the flip. To turn on the lights, press the light key on the top
left corner of the keyboard. The keyboard lights are switched off after a certain
time, but they are turned on again as soon as you press any key.
• To switch the keyboard lights off, press the keyboard light key or close the flip.
When the keypad is locked,
pressing the power key turns the
phone’s display lights on for
approximately 15 seconds.
2. Loudspeaker
3. Selection keys and
The function of the keys depends
on the guiding text shown on the
display above the keys, see
Standby mode on page 34.
4. 5-way joystick
Enables scrolling through names,
phone numbers, menus or settings.
The 5-way joystick is also used to
move the cursor up and down,
right and left when writing text,