Nokia 6790 Surge, 6790 Slide, RM492, RM599, RM573 Service Manual

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Nokia Customer Care

Service Manual

RM-492; RM-573; RM-599 (Nokia 6790 Surge;

Nokia 6790 slide; L3&4)

Mobile Terminal

Part No: (Issue 3)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 06/2009 ET/ST

RM-492; RM-573; RM-599

Issue 2 07/2009 ET/ST Chapter 7, titled

Service information differences between RM-573 and RM-492

manual. The new chapter describes the key hardware differences between the RM-573 (RoW) and RM-492 (AT&T) variants of the Nokia

6790. Chapter 8, titled

, has been added to the

Service information differences between RM-599 and RM-492

manual. The new chapter describes the key hardware differences between the RM-599 (LTA) and RM-492 (AT&T) variants of the Nokia

6790.

Issue 3 08/2009 ET A minor type designator update

(RM-599 -> RM-573) has been made on the description on page 7-5.

, has been added to the

Connectivity/Bearers

Page ii COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 3 COMPANY CONFIDENTIAL Page iii

RM-492; RM-573; RM-599

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 3 COMPANY CONFIDENTIAL Page v

RM-492; RM-573; RM-599

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 3 COMPANY CONFIDENTIAL Page vii

RM-492; RM-573; RM-599

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Pol batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 3 COMPANY CONFIDENTIAL Page ix

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Company policy

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Page x COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Nokia 6790 Surge; Nokia 6790 slide; L3&4 Service Manual Structure

Nokia 6790 Surge; Nokia 6790 slide; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF Troubleshooting 5 Camera Module Troubleshooting 6 System Module and User Interface 7 Service information differences between RM-573 and RM-492 8 Service information differences between RM-599 and RM-492 Glossary

Issue 3 COMPANY CONFIDENTIAL Page xi

RM-492; RM-573; RM-599

Nokia 6790 Surge; Nokia 6790 slide; L3&4 Service

Manual Structure

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Page xii COMPANY CONFIDENTIAL Issue 3

Nokia Customer Care

1 — General Information

Issue 3 COMPANY CONFIDENTIAL Page 1 –1

RM-492; RM-573; RM-599

General Information

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Page 1 –2 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 General Information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–5

Product and module list ........................................................................................................................................1–7

Mobile enhancements............................................................................................................................................1–7

Technical specifications.........................................................................................................................................1–9

Transceiver general specifications ..................................................................................................................1–9

Main RF characteristics for GSM850/900/1800/1900 and WCDMA 850 and WCDMA 1900 phones............1–9

Battery endurance.......................................................................................................................................... 1–10

List of Tables

Table 1 Audio..........................................................................................................................................................1–7

Table 2 Car...............................................................................................................................................................1–8

Table 3 Data & positioning....................................................................................................................................1–8

Table 4 Music ..........................................................................................................................................................1–9

Table 5 Power.........................................................................................................................................................1–9

List of Figures

Figure 1 View of RM-492........................................................................................................................................1–5

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General Information

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Page 1 –4 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 General Information

Product selection

RM-492 is a GSM/HSDPA/WCDMA tri-mode handportable phone with a landscape slide form factor, integrated GPS (A-GPS OMA SUPL) and a full QWERTY. It supports EGSM850/900/1800/1900 and WCDMA850/1900 bands and CSD/HSCSD, GPRS/EGPRS, and WCDMA/HSDPA data bearers.

For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6Mbps (with limited use cases).

For GPRS/EGPRS networks the RM-492 is a MSC10 device, which means a maximum download speed of up to 237/296 kbit/s with EGPRS, and up to 86/107 kbit/s with GPRS.

RM-492 has a large 2.4’’ QVGA (240 x 320 pixels), 16 million color TFT display and an accelerator for automatic portrait/landscape orientation. The 2 Megapixel camera has a 4 x digital zoom.

RM-492 is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation follows the OMA MMS standard release 1.2. RM-492 also supports the Bluetooth 2.0 + EDR standard.

RM-492 uses the Symbian S60 9.3 operating system and supports the full Web Browser for S60, which brings desktop-like Web browsing experience to mobile devices.

RM-492 also supports MIDP Java 2.0 and CLDC 1.1, providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-492

Product features and sales package

Bearers and transport

•

WCDMA DL 384kbit/s, UL 384 kbit/s

•

HSDPA up to 3.6Mbps

•

EDGE Rel.4: MSC10 (RX+TX: 4+1, 3+2)

•

GPRS: MSC10 (RX+TX: 4+1, 3+2, class B&C)

Connectivity

•

Integrated GPS (A-GPS OMA SUPL)

Issue 3 COMPANY CONFIDENTIAL Page 1 –5

RM-492; RM-573; RM-599

•

Bluetooth 2.0 + EDR

•

USB 2.0 Full Speed with micro USB interface

•

MicroSD memory card - hot swap & support up to 4GB

•

2.5mm UHJ connector for audio

•

2.0mm Dynamo connector for charging

•

Hidden full QWERTY under landscape slide

•

Accelerometer for automatic portrait and landscape orientation

Display

•

2.4’’ QVGA (240x320 pixels) main TFT display with 16 million colors

Imaging and video

•

Integrated 2 Megapixel digital camera with 4 x digital zoom

•

Media Player supporting H.264, H.263, RealVideo 10, WMV 9, MPEG4 playback+streaming

General Information

Music

•

Music Player supporting AAC, AAC+ v1, AAC+ v2, AMR-WB, WAV, MP3, WMA 9, and RealAudio10 codecs

•

WM DRM version 10 for copy right protection

•

OMA DRM 1.1 with Forward Lock

•

Progressive download for protected/unprotected audio from music player

Productivity

Context management

•

OMA Client Provisioning v.1.1

•

PIM (Calendar + Contacts)

•

OTA provisioning

•

Nokia PC Suite connectivity with USB, Bluetooth (version 7.1.15 or higher)

•

Active Standby

•

Local/remote SyncML data sync

•

WAP 2.0, XHTML browser over HTTP/TCP/IP

Messaging

•

OMA MMS 1.2, MMS Conformance 3.0, AMR and SMIL

AT&T services

•

AT&T Navigator

•

AT&T Address Book – Phase 1

•

AT&T Mobile Banking

•

AT&T Mobile Backup (Downloadable)

•

Music ID, XM Radio, MobiVJ, VIP Access

•

Yellowpages.com, Where

•

MobiTV and Cellular Video (Video Streaming)

Page 1 –6 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 General Information

•

Video Share call (SWIS)

•

Monopoly, Asphalt 4 HD, Guitar Hero, Juice Caster, iPlay Bowling, Wiki mobile, Media Mall 2.0

•

Firmware update over the air (FOTA)

•

Oz email

•

Oz Instant Messenger

Add-on software framework

•

Symbian 9.3 OS

•

Nokia Series 60 (3rd edition, feature pack 2)

•

Java MIDP2.0

Sales package

•

Transceiver RM-492

•

Charger (AC-8U)

•

Battery (BP-4L)

•

CD-ROM

•

Getting started guide

•

Welcome note

•

Warranty card

•

NavigatorInsert

•

3G/CV parental control addendum

Product and module list

Module name Type code Notes

Engine PWB (lower block 2TS Main PWB with components. Rigid flex (upper block) 2UA

Mobile enhancements

Table 1 Audio

Enhancement Type

Audio adapter AD-62

AD-67

Hearing aid HDA-13

HS-67WL

Wired headsets HS-9

HS-49

Issue 3 COMPANY CONFIDENTIAL Page 1 –7

Enhancement Type

Wireless headsets BH-101

BH-103 BH-212 BH-214 BH-502 BH-504 BH-606 BH-704 BH-804 BH-902

Table 2 Car

RM-492; RM-573; RM-599

General Information

Enhancement Type

Car holder CR-99

HH-12 HH-17

Car kit CK-7W

CK-100 CK-300

CK-600 Navigation Nokia 500 Plug-in car handsfree HF-200

HF-310

HF-510

Table 3 Data & positioning

Enhancement Type

MicroSD card, 1GB MU-22 MicroSD card, 2GB MU-37 MicroSD card, 4GB MU-41 MicroSD card, 8GB MU-43 Micro USB connectivity cable CA-101

Page 1 –8 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 General Information

Table 4 Music

Enhancement Type

Wireless speaker MD-7W

Table 5 Power

Enhancement Type

Battery Li-Ion 1500 mAh BP-4L Charger AC-4

AC-5 AC-8 DC-4 DC-9 DC-11

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

Transceiver with BP-4L 1500 mAh Li-Ion battery back

(mm)

97.6 x 58 x 15.6 124.3 78.5

Weight (g) Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA 850 and WCDMA 1900 phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA V (850) and WCDMA

II (1900)

Rx frequency band GSM850: 869 - 894MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA 850: 869 - 894 MHz WCDMA 1900: 1930 - 1990 MHz

Issue 3 COMPANY CONFIDENTIAL Page 1 –9

Parameter Unit

Tx frequency band GSM850: 824 - 849MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA 850: 824 - 849 MHz WCDMA 1900: 1850 - 1910 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA 850: -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA 1900: -50 ... +24 dBm/0.01μW ... 251.2mW

RM-492; RM-573; RM-599

General Information

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA 850: 108

WCDMA 1900: 289 Channel spacing GSM: 200 kHz (WCDMA 1900 100/200 kHz) Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

WCDMA 850: 75

WCDMA 1900: 75

Battery endurance

Battery Capacity (mAh) Talk time Stand-by

BP-4L 1500 Up to 4.7 h (GSM)

Up to 4 h (WCDMA)

Page 1 –10 COMPANY CONFIDENTIAL Issue 3

up to 400 h (GSM) up to 400 h (WCDMA)

Nokia Customer Care

2 — Service Tools and Service

Concepts

Issue 3 COMPANY CONFIDENTIAL Page 2 –1

RM-492; RM-573; RM-599

Service Tools and Service Concepts

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Page 2 –2 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product-specific tools .......................................................................................................................................2–5

FS-109............................................................................................................................................................2–5

MJ-218 ...........................................................................................................................................................2–5

RJ-230 ............................................................................................................................................................2–5

SS-202............................................................................................................................................................2–5

Rework jigs and stencils...................................................................................................................................2–5

RJ-157 ............................................................................................................................................................2–6

RJ-160 ............................................................................................................................................................2–6

RJ-169 ............................................................................................................................................................2–6

RJ-184 ............................................................................................................................................................2–6

RJ-201 ............................................................................................................................................................2–7

RJ-93 ..............................................................................................................................................................2–7

ST-40..............................................................................................................................................................2–7

ST-55..............................................................................................................................................................2–7

ST-59..............................................................................................................................................................2–7

ST-61..............................................................................................................................................................2–8

ST-65..............................................................................................................................................................2–8

General tools......................................................................................................................................................2–8

AC-33..............................................................................................................................................................2–8

AC-35..............................................................................................................................................................2–8

ACF-8..............................................................................................................................................................2–8

CU-4................................................................................................................................................................2–9

FLS-5 ........................................................................................................................................................... 2–10

FPS-10......................................................................................................................................................... 2–10

FPS-21......................................................................................................................................................... 2–11

JXS-1............................................................................................................................................................ 2–11

PK-1............................................................................................................................................................. 2–12

PKD-1 .......................................................................................................................................................... 2–12

SB-6............................................................................................................................................................. 2–12

SPS-1........................................................................................................................................................... 2–12

SPS-2........................................................................................................................................................... 2–13

SRT-6........................................................................................................................................................... 2–13

SS-45........................................................................................................................................................... 2–13

SS-46........................................................................................................................................................... 2–13

SS-62........................................................................................................................................................... 2–13

SS-93........................................................................................................................................................... 2–14

SX-4............................................................................................................................................................. 2–14

Cables............................................................................................................................................................... 2–14

CA-101 ........................................................................................................................................................ 2–14

CA-128RS .................................................................................................................................................... 2–14

CA-31D ........................................................................................................................................................ 2–15

CA-35S......................................................................................................................................................... 2–15

CA-89DS ...................................................................................................................................................... 2–15

DAU-9S........................................................................................................................................................ 2–16

PCS-1........................................................................................................................................................... 2–16

XCS-4........................................................................................................................................................... 2–16

XRS-6........................................................................................................................................................... 2–17

Service concepts .................................................................................................................................................. 2–17

POS (Point of Sale) flash concept .................................................................................................................. 2–17

Issue 3 COMPANY CONFIDENTIAL Page 2 –3

RM-492; RM-573; RM-599

Service Tools and Service Concepts

Flash concept with FPS-10............................................................................................................................. 2–18

Flash concept with FPS-21............................................................................................................................. 2–19

CU-4 flash concept with FPS-10..................................................................................................................... 2–20

CU-4 flash concept with FPS-21..................................................................................................................... 2–21

Module jig service concept............................................................................................................................ 2–22

RF testing concept with RF coupler .............................................................................................................. 2–23

Service concept for RF testing and RF/BB tuning........................................................................................ 2–24

Bluetooth testing concept with SB-6 ........................................................................................................... 2–25

List of Tables

Table 6 Attenuation values ................................................................................................................................ 2–14

List of Figures

Figure 2 POS flash concept ................................................................................................................................. 2–17

Figure 3 Basic flash concept with FPS-10.......................................................................................................... 2–18

Figure 4 Basic flash concept with FPS-21.......................................................................................................... 2–19

Figure 5 CU-4 flash concept with FPS-10........................................................................................................... 2–20

Figure 6 CU-4 flash concept with FPS-21........................................................................................................... 2–21

Figure 7 Module jig service concept .................................................................................................................. 2–22

Figure 8 RF testing concept with RF coupler .................................................................................................... 2–23

Figure 9 Service concept for RF testing and RF/BB tuning .............................................................................. 2–24

Figure 10 Service concept for RF testing and RF/BB tuning............................................................................ 2–25

Page 2 –4 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

Service tools

Product-specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-492; RM-573; RM-599. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-109 Flash adapter For flashing (also dead phones) with SS-46. RF testing and tuning, and

EM calibration on ATO level with SS-62 (mechanical locking concept), CU-4 supported.

MJ-218 Module jig MJ-218 is meant for troubleshooting, testing, tuning and flashing on

the engine level (CU-4 supported). The jig includes an RF interface for GSM, WCDMA and Bluetooth.

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

engine module.

SS-202 Domesheet

alignment jig

SS-202 is used for domesheet alignment.

Rework jigs and stencils

Issue 3 COMPANY CONFIDENTIAL Page 2 –5

RM-492; RM-573; RM-599

Service Tools and Service Concepts

RJ-157 Rework jig RJ-157 is a rework jig used when servicing the Z7540 duplexer. It is

used together with the ST-55 stencil.

RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer

(Z7541). It is used together with the ST-55 stencil.

RJ-169 Rework jig RJ-169 is a rework jig used when servicing the WCDMA PA (N7540)

component. It is used together with the ST-59 stencil.

RJ-184 Rework jig RJ-184 is a rework jig used when servicing the microphone (B2201).

It is used together with the ST-61 rework stencil.

Page 2 –6 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

RJ-201 Rework jig RJ-201 is a rework jig used when servicing the GSM 850/900 TX filter

(Z7503) component. This jig is used together with the ST-65 stencil.

RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).

This rework jig takes the FEM or power amplifier (PA) module (N7520) for spreading the soldering paste to the component. Must be used together with the ST-40 stencil.

ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to

service the Front End Module (N7520).

ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541

duplexers. It is used together with the rework jigs RJ-157 and RJ-160.

ST-59 Rework stencil ST-59 is a rework stencil used when servicing the WCDMA PA (N7540)

component. It is used together with rework jig RJ-169.

Issue 3 COMPANY CONFIDENTIAL Page 2 –7

RM-492; RM-573; RM-599

Service Tools and Service Concepts

ST-61 Rework stencil ST-61 is a rework stencil used when servicing the microphone (B2201).

It is used together with the rework jig RJ-184.

ST-65 Rework stencil ST-65 is a rework stencil used when servicing the GSM 850/900 TX filter

(Z7503). This stencil is used together with the rework jig RJ-201.

General tools

AC-33 Power supply Universal power supply for FPS-10; included in the FPS-10 sales

package.

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output

current up to 3 A.

ACF-8 Universal power

supply

The ACF-8 universal power supply is used to power FLS-5.

Page 2 –8 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

Issue 3 COMPANY CONFIDENTIAL Page 2 –9

RM-492; RM-573; RM-599

Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

FPS-10 Flash prommer FPS-10 interfaces with:

•

Control unit

•

Flash adapter

•

Smart card

FPS-10 flash prommer features:

•

Flash functionality for BB5 and DCT-4 terminals

•

Smart Card reader for SX-2 or SX-4

•

USB traffic forwarding

•

USB to FBUS/Flashbus conversion

•

LAN to FBUS/Flashbus and USB conversion

•

Vusb output switchable by PC command

FPS-10 sales package includes:

•

FPS-10 prommer

•

Power Supply with 5 country specific cords

•

USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

Page 2 –10 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector

Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket

A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input

For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3)

Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2)

For connecting a PC.

•

Phone connector

Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN)

For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots

For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

Note: FPS-10 can be used for flashing instead of FPS-21 if

necessary.

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

Issue 3 COMPANY CONFIDENTIAL Page 2 –11

RM-492; RM-573; RM-599

Service Tools and Service Concepts

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. PKD-1 SW security device

SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC.

Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the

device if needed.

SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

SB-6 test box

•

Installation and warranty information

SPS-1 Soldering Paste

Spreader

The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils.

Note: Existing solder paste stencils and component holder

jigs will be supported until January 2009. For all new parts needing solder paste support after January 1, 2009, please contact your solder machine manufacturer for the universal solutions for solder paste application for rework purposes.

Page 2 –12 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

SPS-2 Soldering paste

spreader

Note: Existing solder paste stencils and component holder

SRT-6 Opening tool SRT-6 is used to open phone covers.

Note: The SRT-6 is included in the Nokia Standard Toolkit.

SS-45 Front camera

removal tool

The front camera removal tool SS-45 is used to remove/attach the front camera module from/to the socket.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-21.

SS-62 Generic flash adapter

base for BB5

•

generic base for flash adapters and couplers

•

SS-62 equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

provides RF connection using galvanic connector or coupler

•

multiplexing between USB and FBUS media, controlled by VUSB

Issue 3 COMPANY CONFIDENTIAL Page 2 –13

RM-492; RM-573; RM-599

Service Tools and Service Concepts

SS-93 Opening tool SS-93 is used for opening JAE connectors.

Note: The SS-93 is included in Nokia Standard Toolkit.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-21 when DCT-4 phones are

flashed.

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

•

Table 6 Attenuation values

Band Attenuation Rx/Tx

GSM850/900 0.2...0.3 dB GSM1800/1900 0.3...0.4 dB WCDMA850 0.2...0.3 dB WCDMA2100 0.4...0.6 dB

Page 2 –14 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

in the FPS-21 sales package.

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-21 flash

prommer to the Point-Of-Sales (POS) flash adapter.

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

Issue 3 COMPANY CONFIDENTIAL Page 2 –15

RM-492; RM-573; RM-599

Service Tools and Service Concepts

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

Page 2 –16 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WCDMA850: 0.3+-0.1 dB

•

WCDMA1900: 0.6+-0.1dB

Figure 2 POS flash concept

Type Description

Product specific tools

BP-4L Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Issue 3 COMPANY CONFIDENTIAL Page 2 –17

Type Description

Cables

CA-101 Micro USB cable

Flash concept with FPS-10

RM-492; RM-573; RM-599

Service Tools and Service Concepts

Figure 3 Basic flash concept with FPS-10

Type Description

Product specific devices

FS-109 Flash adapter

Other devices

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

USB cable

Page 2 –18 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

Flash concept with FPS-21

Figure 4 Basic flash concept with FPS-21

Type Description

Product specific devices

FS-109 Flash adapter

Other devices

FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Service cable

USB cable

Issue 3 COMPANY CONFIDENTIAL Page 2 –19

CU-4 flash concept with FPS-10

RM-492; RM-573; RM-599

Service Tools and Service Concepts

Figure 5 CU-4 flash concept with FPS-10

Type Description

Product specific devices

FS-109 Flash adapter

Other devices

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

PCS-1 Power cable XCS-4 Modular cable

Standard USB cable USB cable

Page 2 –20 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

CU-4 flash concept with FPS-21

Figure 6 CU-4 flash concept with FPS-21

Type Description

Product specific devices

FS-109 Flash adapter

Other devices

CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Cables

PCS-1 Power cable CA-89DS Service cable

Standard USB cable

Issue 3 COMPANY CONFIDENTIAL Page 2 –21

Type Description

USB cable

Module jig service concept

RM-492; RM-573; RM-599

Service Tools and Service Concepts

Figure 7 Module jig service concept

Type Description

Phone specific tools

MJ-218 Module jig

Other tools

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SX-4 Smart card

PC with Phoenix service software Measurement equipment

Cables

CA-128RS RF service cable (product-specific adapter cable) PCS-1 DC power cable XCS-4 Modular cable XRS-6 RF cable

Page 2 –22 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

Type Description

USB cable GPIB control cable

RF testing concept with RF coupler

Figure 8 RF testing concept with RF coupler

Type Description

Product specific devices

FS-109 Flash adapter SA-130 RF coupler

Other devices

CU-4 Control unit SX-4 Smart card FPS-21 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base

Measurement equipment PC with Phoenix service software

Cables

Issue 3 COMPANY CONFIDENTIAL Page 2 –23

Type Description

PCS-1 Power cable XCS-4 Modular cable XRS-6 RF cable

GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

RM-492; RM-573; RM-599

Service Tools and Service Concepts

Figure 9 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

MJ-218 Module jig

Other devices

CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card

Measurement equipment Smart card reader

Page 2 –24 COMPANY CONFIDENTIAL Issue 3

RM-492; RM-573; RM-599 Service Tools and Service Concepts

Type Description

PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable

GPIB control cable USB cable

Bluetooth testing concept with SB-6

Figure 10 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

FS-109 Flash adapter

Other devices

CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box

Issue 3 COMPANY CONFIDENTIAL Page 2 –25

Type Description

Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable

USB cable

RM-492; RM-573; RM-599

Service Tools and Service Concepts

Page 2 –26 COMPANY CONFIDENTIAL Issue 3

Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

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BB Troubleshooting and Manual Tuning Guide

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Table of Contents

Troubleshooting overview ....................................................................................................................................3–5

Dead or jammed device troubleshooting............................................................................................................3–6

General power checking ........................................................................................................................................3–7

Clocking troubleshooting ......................................................................................................................................3–8

Charging troubleshooting .....................................................................................................................................3–9

Flash programming fault troubleshooting....................................................................................................... 3–11

Combo memory troubleshooting ...................................................................................................................... 3–13

MicroSD card troubleshooting............................................................................................................................ 3–14

USB interface troubleshooting........................................................................................................................... 3–16

SIM card troubleshooting ................................................................................................................................... 3–17

MR sensor troubleshooting ................................................................................................................................ 3–19

Keyboard troubleshooting ................................................................................................................................. 3–20

Power key troubleshooting................................................................................................................................ 3–22

Vibra troubleshooting......................................................................................................................................... 3–23

Accelerometer troubleshooting......................................................................................................................... 3–24

Display module troubleshooting ....................................................................................................................... 3–24

Display Troubleshooting................................................................................................................................ 3–24

Illumination troubleshooting ....................................................................................................................... 3–26

Ambient Light Sensor troubleshooting and re-calibration............................................................................. 3–29

Introduction to ALS troubleshooting and re-calibration ........................................................................... 3–29

Ambient Light Sensor calibration................................................................................................................. 3–30

Functionality check ................................................................................................................................... 3–30

Calibrating ALS........................................................................................................................................... 3–31

Bluetooth and FM radio ...................................................................................................................................... 3–33

Introduction to Bluetooth/FM Radio troubleshooting ............................................................................... 3–33

Bluetooth settings for Phoenix..................................................................................................................... 3–34

Bluetooth self tests in Phoenix..................................................................................................................... 3–36

Bluetooth 38,4 MHz clock signal testing...................................................................................................... 3–36

Bluetooth troubleshooting ........................................................................................................................... 3–38

FM radio troubleshooting.............................................................................................................................. 3–39

GPS troubleshooting ........................................................................................................................................... 3–40

GPS antenna.................................................................................................................................................... 3–40

GPS layout and basic test points................................................................................................................... 3–41

GPS settings for Phoenix................................................................................................................................ 3–42

GPS control................................................................................................................................................. 3–42

Quick Test window.................................................................................................................................... 3–42

GPS RF test points........................................................................................................................................... 3–43

GPS failure troubleshooting.......................................................................................................................... 3–44

GPS basic checks troubleshooting ................................................................................................................ 3–45

Audio troubleshooting........................................................................................................................................ 3–47

Audio troubleshooting test instructions...................................................................................................... 3–47

Internal earpiece troubleshooting ............................................................................................................... 3–50

Internal microphone troubleshooting......................................................................................................... 3–51

IHF speakers troubleshooting....................................................................................................................... 3–53

External headset microphone troubleshooting.......................................................................................... 3–54

External headset earpiece troubleshooting ................................................................................................ 3–55

Acoustics troubleshooting............................................................................................................................. 3–56

Introduction to acoustics troubleshooting ............................................................................................ 3–56

Earpiece troubleshooting......................................................................................................................... 3–57

IHF troubleshooting.................................................................................................................................. 3–58

Issue 3 COMPANY CONFIDENTIAL Page 3 –3

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BB Troubleshooting and Manual Tuning Guide

Microphone troubleshooting ................................................................................................................... 3–59

Baseband manual tuning guide......................................................................................................................... 3–60

Certificate restoring for BB5 products.......................................................................................................... 3–60

Energy management calibration.................................................................................................................. 3–62

List of Tables

Table 7 Calibration value limits ......................................................................................................................... 3–63

List of Figures

Figure 11 Take single trig measurement for the rise of the BSI signal. ........................................................ 3–12

Figure 12 UI key LEDs troubleshooting ............................................................................................................. 3–26

Figure 13 UI key LEDs .......................................................................................................................................... 3–27

Figure 14 Display backlights troubleshooting.................................................................................................. 3–28

Figure 15 Keyboard backlights troubleshooting.............................................................................................. 3–29

Figure 16 ALS components ................................................................................................................................. 3–30

Figure 17 BER test result..................................................................................................................................... 3–35

Figure 18 Bluetooth self tests in Phoenix......................................................................................................... 3–36

Figure 19 Location of the L7565 component ................................................................................................... 3–37

Figure 20 GPS antenna location ........................................................................................................................ 3–40

Figure 21 GPS layout and basic test points....................................................................................................... 3–41

Figure 22 GPS Control dialog box....................................................................................................................... 3–42

Figure 23 GPS Quick Test window for GPS troubleshooting ........................................................................... 3–43

Figure 24 GPS RF probe points ........................................................................................................................... 3–44

Figure 25 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is

connected. ................................................................................................................................................. 3–48

Figure 26 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker

is connected (measured at speaker pads). No filter is used. ............................................................... 3–49

Figure 27 Single-ended output waveform of the Ext_in_Ext_out loop........................................................... 3–49

Figure 28 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop.................. 3–49

Figure 29 Data out signal ................................................................................................................................... 3–52

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Troubleshooting overview

For practical reasons, troubleshooting is divided into two sections:

•

Baseband troubleshooting, including FM radio and Bluetooth.

•

RF troubleshooting

Issue 3 COMPANY CONFIDENTIAL Page 3 –5

Dead or jammed device troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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General power checking

Check the following voltages:

Signal

name

VIO AVILMA ON ON 1.82 Memory,

VSIM1 AVILMA ON ON 1.8/3.0 SIM card VBAT3 VSIM2 AVILMA ON ON Digital

VDRAM AVILMA ON ON 1.82 SDRAM VBAT2 VAUX AVILMA OFF OFF 2.78 FM radio,

VANA AVILMA ON ON 2.5 AVILMA VBAT4

Regulator Sleep Idle Nominal

voltage

Main user Notes Supply

VBAT1 I/Os, 3D Accelerometer, uController, Display

VBAT3 microphone

VBAT5 IrDA, MR sensor, display, 3D Accelerometer

VR1 AVILMA OFF ON 2.5 Crystal oscillators VBAT4 VRFC AVILMA ON OFF 1.8 RAPIDO

converters

VRCP1 AVILMA 4.75 To RF parts RF

active

VRCP2 AVILMA 4.75 To RF parts RF

active VREF AVILMA ON ON 1.35 RF reference VCORE Barracuda ON ON 1.35/1.05

on sleep VOUT BETTY OFF OFF 2.5 ALS VANA_CAM 2.8V External

LDO

VDIG_CAM V2.8

VLED, LCD_LED+, LCD_LED-

External SMPS 1.8 Camera and

External SMPS 14 Display backlight

2.8 Camera

RAPIDO digital core

SVT984, STV986

VBATCP

VSD SD levelshifter 2.85 MicroSD card

Issue 3 COMPANY CONFIDENTIAL Page 3 –7

Clocking troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Charging troubleshooting

Context

Please check that the sense resistor R2300 is installed and there are no damages to it before starting the charging troubleshooting.

Issue 3 COMPANY CONFIDENTIAL Page 3 –9

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Flash programming fault troubleshooting

Part 1

Issue 3 COMPANY CONFIDENTIAL Page 3 –11

Part 2

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BB Troubleshooting and Manual Tuning Guide

Figure 11 Take single trig measurement for the rise of the BSI signal.

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Combo memory troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 –13

MicroSD card troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Issue 3 COMPANY CONFIDENTIAL Page 3 –15

USB interface troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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SIM card troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 –17

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BB Troubleshooting and Manual Tuning Guide

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MR sensor troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 –19

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BB Troubleshooting and Manual Tuning Guide

Keyboard troubleshooting

Context

There are two possible failure modes in the keyboard module: 1 One or more keys are stuck, so that the key(s) does not react when you press a keydome. This kind of

failure is caused by mechanical reasons (dirt, corrosion).

2 Malfunction of several keys at the same time; this happens when one or more rows or columns are failing

(shortcut or open connection). For a more detailed description of the keyboard and keymatrix, see section Keyboard.

If the failure mode is not clear, start with the Keyboard Test in

Phoenix

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Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 –21

Power key troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Vibra troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 –23

Accelerometer troubleshooting

Troubleshooting flow

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Display module troubleshooting

Display Troubleshooting

Display blank

There is no image on the display. Display looks the same as if the phone is off even when the phone is on.

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Issue 3 COMPANY CONFIDENTIAL Page 3 –25

Illumination troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

Figure 12 UI key LEDs troubleshooting

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Figure 13 UI key LEDs

Issue 3 COMPANY CONFIDENTIAL Page 3 –27

Troubleshooting flow

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Figure 14 Display backlights troubleshooting

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Troubleshooting flow

Figure 15 Keyboard backlights troubleshooting

Ambient Light Sensor troubleshooting and re-calibration

Introduction to ALS troubleshooting and re-calibration

The Ambient Light Sensor (ALS) consists of the following components:

•

Ambient Light Sensor (N6603). ALS is digital I2C interface component that has two channels with different spectral sensitivities. When combined, the component responds to illuminance similar as human eye.

•

Vdd filtering capacitor (C6603)

The ALS components are located at the top of the main flex as illustrated in the figure below.

Issue 3 COMPANY CONFIDENTIAL Page 3 –29

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BB Troubleshooting and Manual Tuning Guide

Figure 16 ALS components

ALS information is used to control the keypad and display brightness of the phone. The keyboard backlight is turned OFF, when it’s not needed. Display brightness is dimmed, when environment lighting is dark. ALS is calibrated in production and can be re-tuned in service points though not recommended unless calibration coefficient is lost for some reason.

Note: ALS calibration is also required for Light SWAP Engines, because ALS is not factory calibrated

for Light SWAP.

When executing the ALS calibration, a reference phone that includes calibrated ALS is required. The ALS retuning instructions show why the reference phone is needed.

Note: Make sure that you have completed the display and keyboard backlights troubleshooting

before starting the ALS troubleshooting.

There is an Ambient Light Sensor window in the Phoenix Display Test tool, which shows the luminance value. The correct luminance in darkness is <20 lx, and in an office environment 100-2000 lx.

Note: The luminance value depends heavily on the light source and the angle of the phone against

the light source, so the values above can only be used as a rough guideline. Phoenix has an ambient light sensor calibration tool for changing the calibration values.

Ambient Light Sensor calibration

Functionality check

Steps

1. Connect the phone to the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.

2. Scan product on Phoenix (CTRL+R)

Page 3 –30 COMPANY CONFIDENTIAL Issue 3

Phoenix

, start the

Phoenix

software, and set the phone (e.g. on the table) so that

RM-492; RM-573; RM-599 BB Troubleshooting and Manual Tuning Guide

3. Choose Testing→Display test.

4. Open the Lights tab, and check the Ambient light sensor check box. Click the Read button in order to get

the reference ambient light value. Cover the sensor and click Read again. When covered, the luminance reading should be less than after clicking Read without covering the sensor.

5. If the component does not give any reading or the reading does not change when sensor is/is not covered,

replace the part.

Note: In RM-492 the ALS module is located on the main flex assembly. ALS calibration must always

be done when the main flex assembly is changed. Also, if the ALS calibration values are lost from the phone, ALS needs to be recalibrated.

The ALS calibration procedure requires a reference phone with a calibrated ALS.

Calibrating ALS

Steps

1. Connect the phone to

the ambient light visible to ALS is stable. The light quide of the ALS is located on the upper part of the phone’s front cover, right next to the secondary camera.

2. Scan product on Phoenix (CTRL+R)

Phoenix

, start the

Phoenix

software, and set the phone (e.g. on the table) so that

Issue 3 COMPANY CONFIDENTIAL Page 3 –31

3. Choose Testing→Ambient Light Sensor Calibration.

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BB Troubleshooting and Manual Tuning Guide

4. Uncheck the Use default values only check box, click the Read button to get the AD-Count values for

Channel 0 and Channel 1, and write them down.

Note: In the example graphic the reference phone values are: Channel 0=3001 and Channel 1=337

5. Repeat steps 1-4 for the phone to be calibrated.

Note: Make sure the phone to be calibrated is located in the same place as the reference phone was

when luminance reading was taken.

6. Calculate and write down co-efficient value by division:

7. To calibrate ALS, the value in the Reference Level textbox needs to be adjusted for both channels until

the Co-efficient calculated by Phoenix equals the values calculated in step 6. Click Calibrate after each try (and uncheck the Use default values only check box).

8. Calibration is done when the Co-efficient is equal to the co-efficient value calculated in step 6.

Note: Decimal numbers should be used in the iteration in order to achieve adequate precision (e.g.

200.2455)

9. Use Phoenix (Testing→Display test→Lights tab) to verify the calibration by reading the luminance value

for both the reference phone and calibrated phone.

Note: Remember that the illuminance readings for the reference and calibrated phones must be

done in the same ambient light conditions. If the illuminance values differ more than +- 10%, repeat the whole ALS calibration procedure.

10. To end the calibration, click Close.

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Bluetooth and FM radio

Introduction to Bluetooth/FM Radio troubleshooting

There are two main Bluetooth problems that can occur:

Problem Description

Detachment of the BT antenna. This would most likely happen if the device has

been dropped repeatedly to the ground. It could cause the BT antenna to become loose or partially detached from the PWB.

A malfunction in the BT ASIC, BB ASICs or Phone’s BT SMD components.

The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the phone’s BB and then replace/fix the faulty component.

This is unpredictable and could have many causes i.e. SW or HW related.

Bluetooth antenna

The ceramic GPS/BT antenna is located on the top side of the engine PWB.

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BB Troubleshooting and Manual Tuning Guide

Bluetooth/FM Radio component layout and test points

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Bluetooth settings for Phoenix

Steps

1. Start

2. Place the phone to a flash adapter in the local mode.

3. From the File menu, choose Open Product, and then choose the correct type designator from the

4. Choose Testing→Bluetooth LOCALS .

5. Locate SB-6’s serial number (12 digits) found in the type label on the back of SB-6.

6. In the

7. Place the SB-6 box near (within 10 cm) the BT antenna and click Run BER Test.

Phoenix

Product list.

In addition to SB-6 , also JBT-3, JBT-6 and JBT-9 Bluetooth test boxes can be used.

Bluetooth LOCALS

Counterpart BT Device Address line. This needs to be done only once provided that SB-6 is not changed.

service software.

window, write the 12-digit serial number on the

Results

Bit Error Rate test result is displayed in the

Bit Error Rate (BER) Tests

pane in the

Bluetooth LOCALS

window.

Figure 17 BER test result

Issue 3 COMPANY CONFIDENTIAL Page 3 –35

Bluetooth self tests in Phoenix

Steps

1. Start

2. ChooseFile→Scan Product.

3. Place the phone to a flash adapter.

4. From the Mode drop-down menu, set mode to Local.

5. Choose Testing→Self Tests.

Phoenix

service software.

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6. In the

•

7. To run the tests, click Start.

Self Tests

ST_LPRF_IF_TEST ST_LPRF_AUDIO_LINES_TEST ST_BT_WAKEUP_TEST

window check the following Bluetooth related tests:

Figure 18 Bluetooth self tests in

Phoenix

Bluetooth 38,4 MHz clock signal testing

Context

The Bluetooth 38,4 MHz clock signal should have an amplitude greater than 0.4 V. Use the oscilloscope with an active probe or probe with very low capacitance (~1pF) to measure the voltage from the L7565 component.

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Figure 19 Location of the L7565 component

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Bluetooth troubleshooting

Troubleshooting flow

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FM radio troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

GPS troubleshooting

GPS antenna

The GPS antenna is located at the top of the C-cover, under the battery cover.

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Figure 20 GPS antenna location

The GPS antenna assembly consists of a GPS antenna flex and a GPS contact pogo pin.

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GPS layout and basic test points

Figure 21 GPS layout and basic test points

VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above. In addition to these, the following GPS signals are available on the test points listed below :

•

U2Tx – J6200 (activity on this pin indicates that the GPS is operating)

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GPS settings for Phoenix

GPS control

Context

Use the following to test GPS using Phoenix.

Steps

1. Start Phoenix service software.

2. From the File menu, select Scan Product and check that the correct product version is displayed.

3. From the Testing menu, select GPS Control. This opens up below, and enables the GPS.

GPS Control

dialog box, as shown in the figure

Figure 22 GPS Control dialog box

Select Idle to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present, GPS_En_Reset should be high (1.8V), and Vdd_Dig (1.1V), Vcc_TCXO (2.5V) & Vcc_PLL/VCO (1.35V) should be present.

Receiver On turns on all RF sections of the ASIC, and so all LDOs should be on. These checks are part of theGPS basic checks troubleshooting (page 3–45).

Quick Test window

The

Quick Test

correct and click Start Test. (Select Help for further information). This test will perform 3 tests in one; Self Test, Oscillator Test and CW Test, and will provide a Pass/Fail response. The window also contains a Receiver On button. These checks are part of GPS failure troubleshooting

(page 3–44).

Page 3 –42 COMPANY CONFIDENTIAL Issue 3

window has all the necessary functionality for GPS troubleshooting. Ensure the test setup is

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In order to probe GPS RF test points, inject 1575.52 MHz tone at the GPS antenna test connector and select Receiver On, then probe the GPS RF test points as shown in chapter GPS RF test points. Compare RF levels with a known reference phone.

Note: Ocsillator Test can also be carried out in the

Test

also has its own dedicated window.

Rx Control

window under ‘simple tests’, and

Figure 23 GPS Quick Test window for GPS troubleshooting

GPS RF test points

The GPS antenna test pad is located as shown on the figure below. Checking for a connection between these two test points will confirm that the antenna is working correctly, as will performing a radiated CW test.

X7595 = GPS Ant X7560 = GND

Issue 3 COMPANY CONFIDENTIAL Page 3 –43

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Figure 24 GPS RF probe points

GPS failure troubleshooting

Context

GPS troubleshooting is broken down into two parts: general GPS failure & GPS basic checks. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the Basic checks troubleshooting flow.

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Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 –45

GPS basic checks troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Audio troubleshooting

Audio troubleshooting test instructions

Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe.

When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for

measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2kHz.

The input signal for each loop test can be either single-ended or differential. Exception to this is a digital microphone, which needs input signal from an external sound source (laptop speaker) to playback eg. 1kHz sine wave from 5cm distance.

Required equipment

The following equipment is needed for the tests:

•

Oscilloscope

•

Function generator (sine waveform)

•

Current probe (Internal handsfree PWM output measurement)

•

Phoenix service software

•

Battery voltage 3.7V

•

Sound source (laptop speaker or B&K type 4231 calibrator)

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

•

External microphone to Internal earpiece

•

External microphone to Internal handsfree speaker

•

Digital stereo microphone to External earpiece

Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.

Issue 3 COMPANY CONFIDENTIAL Page 3 –47

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Loop test Input

terminal

External Mic to External Earpiece

External Mic to Internal Earpiece

External Mic to Internal handsfree

Digital Mic to External Earpiece

HS_MIC & GND

Acoustical input, 1kHz sine wave

Output

terminal

HS_EAR_L & GND

HS_EAR_R & GND

EarP & GND -10 1000 310 1.2 NA EarN & GND

Pin 3 of X2004 & Pin 1 of X2004

J6607 & J6606 (on upper UI)

HS_EAR_L & GND

HS_EAR_R & GND

Path gain

[dB]

(fixed)

-8.6 1000 367 1.2 NA

-6 1000

NA 94 dB

Input

voltage

[mVp-

SPL

Output

voltage

[mVp-p]

100 NA

Output

DC level

[V]

current [mA]

Output

Measurement data

Earpiece signal

Figure 25 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected.

Integrated handsfree signal

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Figure 26 Single-ended output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected

(measured at speaker pads). No filter is used.

External output from AV

Figure 27 Single-ended output waveform of the Ext_in_Ext_out loop.

External output from AV (acoustic input)

Figure 28 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop.

Issue 3 COMPANY CONFIDENTIAL Page 3 –49

Internal earpiece troubleshooting

Troubleshooting flow

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Internal microphone troubleshooting

Troubleshooting flow

Issue 3 COMPANY CONFIDENTIAL Page 3 –51

BB Troubleshooting and Manual Tuning Guide

Figure 29 Data out signal

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Nokia 6790 Surge, 6790 Slide, RM492, RM599, RM573 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

Care and maintenance

ESD protection

Battery information

Company policy

Nokia 6790 Surge; Nokia 6790 slide; L3&4 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA 850 and WCDMA 1900 phones

Battery endurance

Service tools

Product-specific tools

FS-109 Flash adapter For flashing (also dead phones) with SS-46. RF testing and tuning, and

MJ-218 Module jig MJ-218 is meant for troubleshooting, testing, tuning and flashing on

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

SS-202 Domesheet

Rework jigs and stencils

RJ-157 Rework jig RJ-157 is a rework jig used when servicing the Z7540 duplexer. It is

RJ-160 Rework jig RJ-160 is a rework jig used when servicing the WCDMA duplexer

RJ-169 Rework jig RJ-169 is a rework jig used when servicing the WCDMA PA (N7540)

RJ-184 Rework jig RJ-184 is a rework jig used when servicing the microphone (B2201).

RJ-201 Rework jig RJ-201 is a rework jig used when servicing the GSM 850/900 TX filter

RJ-93 Rework jig RJ-93 is used as a rework jig for the Front End Module (FEM).

ST-40 Rework stencil ST-40 is a rework stencil that is used with the RJ-93 rework jig to

ST-55 Rework stencil ST-55 is a rework stencil used when servicing the Z7540 and Z7541

ST-59 Rework stencil ST-59 is a rework stencil used when servicing the WCDMA PA (N7540)

ST-61 Rework stencil ST-61 is a rework stencil used when servicing the microphone (B2201).

ST-65 Rework stencil ST-65 is a rework stencil used when servicing the GSM 850/900 TX filter

General tools

AC-33 Power supply Universal power supply for FPS-10; included in the FPS-10 sales

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

ACF-8 Universal power

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-10 Flash prommer FPS-10 interfaces with:

FPS-21 Flash prommer

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

PK-1 Software protection

SB-6 Bluetooth test and

SPS-1 Soldering Paste

SPS-2 Soldering paste

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-45 Front camera

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-128RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-21 flash

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

Service concepts

POS (Point of Sale) flash concept

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Flash concept with FPS-10

Flash concept with FPS-21

CU-4 flash concept with FPS-10

CU-4 flash concept with FPS-21

Module jig service concept

RF testing concept with RF coupler

Service concept for RF testing and RF/BB tuning

Bluetooth testing concept with SB-6

Troubleshooting overview

Dead or jammed device troubleshooting