Nokia 6700 Service manual

Page 1
Nokia Customer Care
Service Manual
RM-470 (Nokia 6700 classic; L3&4)
Mobile Terminal
Part No: (Issue 1)
COMPANY CONFIDENTIAL
Copyright © 2009 Nokia. All rights reserved.
Page 2

Amendment Record Sheet

Amendment Record Sheet
Issue 1 04/2009 NS
RM-470
Page ii COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
Page 3
RM-470 Copyright

Copyright

Copyright © 2008 Nokia. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Issue 1 COMPANY CONFIDENTIAL Page iii
Copyright © 2009 Nokia. All rights reserved.
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RM-470

Warnings and cautions

Warnings and cautions
Warnings
IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
Servicing and alignment must be undertaken by qualified personnel only.
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
Use only approved components as specified in the parts list.
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.
Page iv COMPANY CONFIDENTIAL Issue 1
Copyright © 2009 Nokia. All rights reserved.
Page 5
RM-470 For your safety

For your safety

QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.
Issue 1 COMPANY CONFIDENTIAL Page v
Copyright © 2009 Nokia. All rights reserved.
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RM-470

Care and maintenance

Care and maintenance
This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
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RM-470 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under
ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
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RM-470

Battery information

Battery information
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
Page viii COMPANY CONFIDENTIAL Issue 1
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RM-470 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e­mail.
Please state:
Title of the Document + Issue Number/Date of publication
Latest Amendment Number (if applicable)
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com
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RM-470
Company policy
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RM-470 Nokia 6700 classic; L3&4 Service Manual Structure

Nokia 6700 classic; L3&4 Service Manual Structure

1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary
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RM-470
Nokia 6700 classic; L3&4 Service Manual Structure
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Nokia Customer Care
1 — General information
Issue 1 COMPANY CONFIDENTIAL Page 1 –1
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RM-470
General information
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RM-470 General information
Table of Contents
Product selection....................................................................................................................................................1–5
Phone features .......................................................................................................................................................1–5
Software and user interface features...................................................................................................................1–6
Accessories..............................................................................................................................................................1–6
Technical specifications.........................................................................................................................................1–7
General specifications.......................................................................................................................................1–7
Main RF characteristics for GSM850/900/1800/1900 and WCDMA band I, II and VIII phones ...................1–7
Battery endurance.............................................................................................................................................1–8
Environmental conditions ................................................................................................................................1–9
List of Tables
Table 1 Battery and chargers ................................................................................................................................1–6
Table 2 Car accessories ..........................................................................................................................................1–7
Table 3 Headsets ....................................................................................................................................................1–7
Table 4 Cables .........................................................................................................................................................1–7
List of Figures
Figure 1 RM-470 (Nokia 6700 classic) product picture.......................................................................................1–5
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General information
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RM-470 General information

Product selection

RM-470 (Nokia 6700 classic) is a GSM/WCDMA dual mode phone, supporting EGSM850/900/1800/1900 and WCDMA bands I, II and VIII.
Figure 1 RM-470 (Nokia 6700 classic) product picture

Phone features

Display and keypad features
2.2" QVGA display with 16M colors
5-way Navi key (soft keys, send and end)
Side-keys for volume up and down and camera capture
Hardware features
Main camera: 5 megapixel camera with autofocus and integrated flash
Internal GPS receiver
MicroUSB connector/charger plug for data transfer (USB 2.0), charging and headset
High speed USB (FS/HS/OTG)
2 mm charger plug interface
Bluetooth version 2.1
microSD memory card connector
Stereo Music Player
Integrated handsfree speaker
Active noise cancelling (uplink)
Internal vibra and antennas
Plug-in SIM 1.8V and 3.0V, more than 1000 entries
RF features
GSM/EDGE 850/900/1800/1900
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Copyright © 2009 Nokia. All rights reserved.
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WCDMA band I, II and VIII
High speed upload - HSUPA cat 5 (2.0 Mbps)
High speed download - HSDPA cat 9 (10.2 Mbps)
EDGE: MSC 32
GPRS: MSC 32
HSCSD, CSD for browsing and as data modem

Software and user interface features

Selection of software application and features
OMA DRM 2.0 (Digital Rights Management)/Windows media DRM
OMA MMS 1.3, MMS Conformance 3.0, AMR, and SMIL
OMA Client Provisioning 1.1
SyncML (local and remote)
Java
Music Player supporting MP3, MPEG4, AAC, eAAC+, WMA
OMA DM 1.2 and FOTA with FUMO 1.0
Calendar with today view in active standby mode
Instant messaging
VoIP
Wideband AMR
Nokia OSS Internet Browser
Macromedia Flash Lite 3.0
Nokia PC suite
RM-470
General information

Accessories

Sales package contents
Nokia 6700 classic phone
Nokia Battery BL-6Q
Nokia High Efficiency Charger AC-8
Nokia Wired Headset WH-203
Nokia Micro USB Cable CA-101
1 GB MU-22 MicroSD card
User Guide
Table 1 Battery and chargers
Type Name
Note: This phone is charged through the smaller Nokia standard charger interface (2.0 mm plug). A 3.5
mm compatible Nokia standard charger can be used together with the CA-44 charger adapter. BL-6Q Battery 960 mAh Li-Ion AC-8 High efficiency charger AC-6 USB charger
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RM-470 General information
Table 2 Car accessories
Type Name
CK-100 Bluetooth car kit DC-9 Mobile charger HK-510 Plug-In car kit with display and DSP
Table 3 Headsets
Type Name
Wired
WH-203 Stereo headset
Wireless
BH-606 Bluetooth mono headset BH-103 Bluetooth stereo headset
Table 4 Cables
Type Name
CA-101 Micro USB cable

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)
RM-470 transceiver with
109.8 x 45.0 x 11.1 116 46.5 BL-6Q 960 mAh Li-Ion battery pack

Main RF characteristics for GSM850/900/1800/1900 and WCDMA band I, II and VIII phones

Parameter Unit
Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA I (2100), WCDMA II (1900)
and WCDMA VIII (900)
Rx frequency band GSM850: 869 - 894 MHz
EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz WCDMA II (1900): 1930 - 1990 WCDMA VIII (900): 925- 960 MHz
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Parameter Unit
Tx frequency band GSM850: 824 - 849 MHz
EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz WCDMA II (1900): 1850 - 1910 WCDMA VIII (900): 880 - 915 MHz
Output power GSM850: +5 ...+33dBm/3.2mW ... 2W
GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA I (2100): -50 ... +21 dBm/0.01μW ... 251.2mW
RM-470
General information
WCDMA II (1900): -50 ... +21 dBm/0.01μW ... 251.2mW WCDMA VIII (900): -50 ... +21 dBm/0.01μW ... 251.2mW
Number of RF channels GSM850: 124
GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA I (2100): 277 WCDMA II (1900): 289
WCDMA VIII (900): 152 Channel spacing 200 kHz Number of Tx power levels GSM850: 15
GSM900: 15
GSM1800: 16
GSM1900: 16
WCDMA I (2100): 75
WCDMA II (1900): 75
WCDMA VIII (900): 75

Battery endurance

Battery Talk time Standby time
BL-6Q 960 mAh Li-ion GSM: up to 5 h
WCDMA: up to 4 h
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GSM: up to 416 h WCDMA: up to 480 h
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RM-470 General information
Note: Variation in operation times will occur depending on SIM card, network settings and usage.
Talk time is increased by up to 30% if half rate is active, and reduced by 5% if enhanced full rate is active.

Environmental conditions

Environmental
condition
Normal operation Reduced performance Intermittent or no
operation
No operation or storage
Charging allowed Long term storage
conditions Humidity and water
resistance
Ambient temperature Notes
-15 oC ... +55 oC 55 oC ... +70 oC
-40 oC ... -15 oC and +70 oC ... +85oC
<-40 oC and >+85 oC
-15 oC ... +55 oC 0 oC ... +85 oC
Specifications fulfilled Operational only for short periods Operation not guaranteed but an
attempt to operate will not damage the phone
No storage. An attempt to operate may cause permanent damage
Relative humidity range is 5 to 95%. Condensed or dripping water may
cause intermittent malfunctions. Protection against dripping water
has to be implemented in (enclosure) mechanics.
Continuous dampness will cause permanent damage to the module.
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RM-470
General information
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Nokia Customer Care
2 — Service Devices and
Service Concepts
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RM-470
Service Devices and Service Concepts
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RM-470 Service Devices and Service Concepts
Table of Contents
Service devices........................................................................................................................................................2–5
Product specific devices....................................................................................................................................2–5
FS-98..............................................................................................................................................................2–5
MJ-204 ...........................................................................................................................................................2–6
SA-106 ...........................................................................................................................................................2–7
SA-131 ...........................................................................................................................................................2–7
SS-209............................................................................................................................................................2–7
Using SA-131 GPS RF coupler with RM-470................................................................................................2–7
General devices..................................................................................................................................................2–8
CU-4................................................................................................................................................................2–9
FLS-5 ........................................................................................................................................................... 2–10
FPS-21......................................................................................................................................................... 2–11
PK-1............................................................................................................................................................. 2–11
PKD-1 .......................................................................................................................................................... 2–12
RJ-230 ......................................................................................................................................................... 2–12
SB-6............................................................................................................................................................. 2–12
SRT-6........................................................................................................................................................... 2–12
SS-46........................................................................................................................................................... 2–12
SS-62........................................................................................................................................................... 2–13
SX-4............................................................................................................................................................. 2–13
Cables............................................................................................................................................................... 2–13
CA-101 ........................................................................................................................................................ 2–13
CA-31D ........................................................................................................................................................ 2–14
CA-58RS....................................................................................................................................................... 2–14
CA-89DS ...................................................................................................................................................... 2–14
DAU-9S........................................................................................................................................................ 2–15
PCS-1........................................................................................................................................................... 2–15
XRS-6........................................................................................................................................................... 2–15
Service concepts .................................................................................................................................................. 2–16
POS (Point of Sale) flash concept .................................................................................................................. 2–16
Flash concept with FPS-21............................................................................................................................. 2–17
CU-4 flash concept with FPS-21..................................................................................................................... 2–18
Module jig service concept............................................................................................................................ 2–19
RF testing concept with RF coupler .............................................................................................................. 2–20
Service concept for RF testing and RF/BB tuning........................................................................................ 2–21
GPS testing concept with GPS RF coupler..................................................................................................... 2–22
Bluetooth testing concept with SB-6 ........................................................................................................... 2–23
List of Tables
Table 5 Attenuation values ................................................................................................................................ 2–14
List of Figures
Figure 2 Using SA-131 with RM-470 .....................................................................................................................2–8
Figure 3 POS flash concept ................................................................................................................................. 2–16
Figure 4 Basic flash concept with FPS-21.......................................................................................................... 2–17
Figure 5 CU-4 flash concept with FPS-21........................................................................................................... 2–18
Figure 6 Module jig service concept .................................................................................................................. 2–19
Figure 7 RF testing concept with RF coupler .................................................................................................... 2–20
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RM-470
Service Devices and Service Concepts
Figure 8 Service concept for RF testing and RF/BB tuning .............................................................................. 2–21
Figure 9 RF testing concept with RF coupler .................................................................................................... 2–22
Figure 10 Service concept for RF testing and RF/BB tuning............................................................................ 2–23
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RM-470 Service Devices and Service Concepts

Service devices

Product specific devices

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-470. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
FS-98 Flash adapter
FS-98 is equipped with a clip interlock system
provides standardised interface towards Control Unit
provides RF connection using coupler
multiplexing between USB and FBUS media, controlled by VUSB
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RM-470
Service Devices and Service Concepts
MJ-204 Module jig MJ-204 is meant for component level troubleshooting.
The jig includes an RF interface for GSM, WCDMA and Bluetooth. In addition, it has the following features:
Provides mechanical interface with the engine module
Provides galvanic connection to all needed test pads in module
Multiplexing between USB and FBUS media, controlled by Vusb
MMC interface
Duplicated SIM connector
Connector for control unit
Access for AV- and USB connectors
Frequency Attenuation. (dB)
GSM850 TX -43.3 GSM850 RX -39.5 GSM900 TX -37.2 GSM900 RX -31.8 GSM1800 TX -34.0 GSM1800 RX -29.2 GSM1900 TX -28.3 GSM1900 RX -27.0 WCDMA band I TX -27.0 WCDMA band I RX -23.8 WCDMA band II TX -28.3 WCDMA band II RX -27.0 WCDMA band VIII TX -37.2 WCDMA band VIII RX -31.8
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RM-470 Service Devices and Service Concepts
SA-106 RF coupler SA-106 is an RF coupler for WCDMA and GSM RF testing. It is used
together with SS-62. The following table shows attenuations from the antenna pads of the
mobile terminal to the SMA connectors of SA-106:
Frequency Attenuation. (dB)
GSM850 TX Low:-10.4 Mid:-10.0 High:-10.0 GSM850 RX Low:-9.0 Mid:-8.5 High:-8.5 GSM900 TX Low:-8.5 Mid:-8.5 High:-8.5 GSM900 RX Low:-8.5 Mid:-9.1 High:-10.0 GSM1800 TX Low:-23.7 Mid:-20.0 High:-18.4 GSM1800 RX Low:-18.0 Mid:-17.2 High:-16.7 GSM1900 TX Low:-17.6 Mid:-16.7 High:-16.1 GSM1900 RX Low:-15.8 Mid:-15.1 High:-14.3 WCDMA band I TX Low:-15.9 Mid:-15.3 High:-14.7 WCDMA band I RX Low:-12.3 Mid:-12.2 High:-12.6 WCDMA band II TX Low:-17.5 Mid:-16.7 High:-16.1 WCDMA band II RX Low:-15.8 Mid:-15.1 High:-14.3 WCDMA band VIII TX Low:-8.5 Mid:-8.5 High:-9.2 WCDMA band VIII RX Low:-9.0 Mid:-9.0 High:-9.0
SA-131 GPS RF coupler SA-131 is a RF coupler for GPS testing. It is used together with SS-62.
For more information on how to use the SA-131 with RM-470, see
Using SA-131 GPS RF coupler with RM-470 (page 2–7).
SS-209 Camera removal tool
Using SA-131 GPS RF coupler with RM-470
Use the following basic SA-131 setup for RM-470:
1575.520152 MHz
-110 dbm
20 db fixed RF attenuator
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22 db product specific RF attenuation
And use the following settings for the SA-131:
Base setting: 3
Sledge setting: 2
Frame setting: A2
Coupler setting: A2
Direction: Down
RM-470
Service Devices and Service Concepts
Figure 2 Using SA-131 with RM-470

General devices

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-470. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
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RM-470 Service Devices and Service Concepts
CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash
adapter. It requires an external 12 V power supply. The unit has the following features:
software controlled via USB
EM calibration function
Forwards FBUS/Flashbus traffic to/from terminal
Forwards USB traffic to/from terminal
software controlled BSI values
regulated VBATT voltage
2 x USB2.0 connector (Hub)
FBUS and USB connections supported
When using CU-4, note the special order of connecting cables and other service equipment:
Instructions
1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.
Note: Phoenix enables CU-4 regulators via USB when it is
started. Reconnecting the power supply requires a Phoenix restart.
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RM-470
Service Devices and Service Concepts
FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,
developed specifically for POS use.
Note: FLS-5 can be used as an alternative to PKD-1.
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RM-470 Service Devices and Service Concepts
FPS-21 Flash prommer
FPS-21 sales package:
FPS-21 prommer
AC-35 power supply
CA-31D USB cable
FPS-21 interfaces:
Front
Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.
SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device
programming.
Rear
DC power input For connecting the external power supply (AC-35).
Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory
devices or mobile devices
One USB B type device connector (USB2) For connecting a PC.
Phone connector Service cable connection for connecting Flashbus/FLA.
Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.
Inside
Four SD card memory slots For internal storage memory.
Note: In order to access the SD memory card slots inside
FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.
Note: FPS-10 can be used for flashing instead of FPS-21 if
necessary.
PK-1 Software protection
key
PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.
PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register
the dongle in the same way as the PKD-1 series dongle.
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RM-470
Service Devices and Service Concepts
PKD-1 SW security device SW security device is a piece of hardware enabling the use of the
service software when connected to the parallel (LPT) port of the PC. Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the
device if needed.
RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the
engine module.
SB-6 Bluetooth test and
interface box (sales package)
The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .
Sales package includes:
SB-6 test box
Installation and warranty information
SRT-6 Opening tool SRT-6 is used to open phone covers.
Note: The SRT-6 is included in the Nokia Standard Toolkit.
SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and
FPS-20/FPS-21.
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RM-470 Service Devices and Service Concepts
SS-62 Generic flash adapter
base for BB5
generic base for flash adapters and couplers
SS-62 equipped with a clip interlock system
provides standardised interface towards Control Unit
provides RF connection using galvanic connector or coupler
multiplexing between USB and FBUS media, controlled by VUSB
SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning
and testing. SX-4 is also needed together with FPS-20/FPS-21 when DCT-4 phones
are flashed.

Cables

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-470. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.
CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections
between the PC and the phone.
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RM-470
Service Devices and Service Concepts
CA-31D USB cable The CA-31D USB cable is used to connect FPS-20/FPS-21 to a PC. It is
included in the FPS-20/FPS-21 sales packages.
CA-58RS RF tuning cable Product-specific adapter cable for RF tuning.
Table 5 Attenuation values
Band Attenuation Rx/Tx
GSM850/900 0.2...0.3 dB GSM1800/1900 0.3...0.4 dB WCDMA/WLAN 0.4...0.6 dB
CA-89DS Cable Provides VBAT and Flashbus connections to mobile device
programming adapters.
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RM-470 Service Devices and Service Concepts
DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for
example, between the PC's serial port and module jigs, flash adapters or docking station adapters.
Note: Docking station adapters valid for DCT4 products.
PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module
jig or a control unit to supply a controlled voltage.
XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to
the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:
GSM850/900: 0.3+-0.1 dB
GSM1800/1900: 0.5+-0.1 dB
WCDMA/WLAN: 0.6+-0.1dB
Issue 1 COMPANY CONFIDENTIAL Page 2 –15
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Page 38

Service concepts

POS (Point of Sale) flash concept

RM-470
Service Devices and Service Concepts
Figure 3 POS flash concept
Type Description
Product specific tools
BL-6Q Battery
Other tools
FLS-5 POS flash dongle
PC with Phoenix service software
Cables
CA-101 Micro USB cable
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RM-470 Service Devices and Service Concepts

Flash concept with FPS-21

Figure 4 Basic flash concept with FPS-21
Type Description
Product specific devices
FS-98 Flash adapter
Other devices
FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-46 Interface adapter
PC with Phoenix service software
Cables
CA-89DS Service cable
USB cable
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Page 40

CU-4 flash concept with FPS-21

RM-470
Service Devices and Service Concepts
Figure 5 CU-4 flash concept with FPS-21
Type Description
Product specific devices
FS-98 Flash adapter
Other devices
CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming)
PC with Phoenix service software
Cables
PCS-1 Power cable CA-89DS Service cable
Standard USB cable
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RM-470 Service Devices and Service Concepts
Type Description
USB cable

Module jig service concept

Figure 6 Module jig service concept
Type Description
Phone specific devices
MJ-204 Module jig
Other devices
CU-4 Control unit FPS-21 Flash prommer box PK-1/PKD-1 SW security device SX-4 Smart card
PC with VPOS and Phoenix service software Measurement equipment
Cables
CA-89DS Service cable PCS-1 DC power cable
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Page 42
Type Description
XRS-6 RF cable
USB cable GPIB control cable

RF testing concept with RF coupler

RM-470
Service Devices and Service Concepts
Figure 7 RF testing concept with RF coupler
Type Description
Product specific devices
FS-98 Flash adapter SA-106 RF coupler
Other devices
CU-4 Control unit SX-4 Smart card FPS-21 Flash prommer box PK-1/PKD-1 SW security device SS-62 Flash adapter base
Measurement equipment PC with Phoenix service software
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RM-470 Service Devices and Service Concepts
Type Description
Cables
CA-89DS Service cable PCS-1 Power cable XRS-6 RF cable
GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

Figure 8 Service concept for RF testing and RF/BB tuning
Type Description
Product specific devices
MJ-204 Module jig
Other devices
CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card
Measurement equipment
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Page 44
Type Description
Smart card reader PC with Phoenix service software
Cables
DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable
GPIB control cable USB cable

GPS testing concept with GPS RF coupler

RM-470
Service Devices and Service Concepts
Figure 9 RF testing concept with RF coupler
Type Description
Product specific devices
FS-98 Flash adapter SA-131 GPS RF coupler
Other devices
CU-4 Control unit SX-4 Smart card
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RM-470 Service Devices and Service Concepts
Type Description
JXS-1 RF shield box PKD-1/PK-1 SW security device SS-62 Flash adapter base
Smart card reader Measurement equipment PC with Phoenix service software
Cables
CA-58RS RF service cable (product-specific adapter cable) PCS-1 Power cable DAU-9S MBUS cable XRS-6 RF cable
20dB attenuator Interface cable USB cable

Bluetooth testing concept with SB-6

Figure 10 Service concept for RF testing and RF/BB tuning
Type Description
Product specific devices
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Page 46
Type Description
FS-98 Flash adapter
Other devices
CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box
Smart card reader PC with Phoenix service software
Cables
DAU-9S MBUS cable PCS-1 DC power cable
RM-470
Service Devices and Service Concepts
USB cable
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Nokia Customer Care
3 — BB Troubleshooting and
Manual Tuning Guide
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Table of Contents
Baseband self tests in Phoenix .............................................................................................................................3–5
Power and charging troubleshooting..................................................................................................................3–7
Dead or jammed device troubleshooting.......................................................................................................3–7
Power key troubleshooting..............................................................................................................................3–9
General voltage checking troubleshooting ................................................................................................ 3–10
General power checking................................................................................................................................ 3–12
Charging troubleshooting ............................................................................................................................. 3–13
USB charging troubleshooting...................................................................................................................... 3–14
Battery current measuring fault troubleshooting ...................................................................................... 3–15
Clocking troubleshooting .............................................................................................................................. 3–16
Interface troubleshooting .................................................................................................................................. 3–17
Flash programming fault troubleshooting.................................................................................................. 3–17
SIM card troubleshooting .............................................................................................................................. 3–20
MicroSD card troubleshooting....................................................................................................................... 3–22
USB troubleshooting...................................................................................................................................... 3–23
USB data interface troubleshooting........................................................................................................ 3–23
USB charging troubleshooting................................................................................................................. 3–25
User interface troubleshooting.......................................................................................................................... 3–26
Keyboard and side keys troubleshooting .................................................................................................... 3–26
Navi key troubleshooting.............................................................................................................................. 3–27
Keyboard LEDs and Navi key LEDs troubleshooting.................................................................................... 3–28
Accelerometer self test troubleshooting ..................................................................................................... 3–28
Display module troubleshooting.................................................................................................................. 3–31
General instructions for display troubleshooting.................................................................................. 3–31
Display fault troubleshooting .................................................................................................................. 3–33
Display backlight troubleshooting .......................................................................................................... 3–33
Ambient light sensor (ALS)............................................................................................................................ 3–35
ALS troubleshooting ................................................................................................................................. 3–35
ALS functionality check............................................................................................................................. 3–36
ALS retuning .............................................................................................................................................. 3–36
GPS troubleshooting ........................................................................................................................................... 3–38
GPS antenna.................................................................................................................................................... 3–38
GPS layout and basic test points................................................................................................................... 3–38
GPS settings for Phoenix................................................................................................................................ 3–39
GPS control................................................................................................................................................. 3–39
GPS Quick Test window ............................................................................................................................ 3–39
GPS RF test points........................................................................................................................................... 3–40
GPS failure troubleshooting.......................................................................................................................... 3–41
GPS basic checks troubleshooting ................................................................................................................ 3–42
Camera module troubleshooting....................................................................................................................... 3–44
Introduction to camera troubleshooting .................................................................................................... 3–44
Camera troubleshooting................................................................................................................................ 3–44
Taking and evaluating test pictures........................................................................................................ 3–44
Camera troubleshooting........................................................................................................................... 3–45
Camera baseband troubleshooting......................................................................................................... 3–45
Camera no recognizable viewfinder image troubleshooting............................................................... 3–47
Camera bad image quality troubleshooting .......................................................................................... 3–48
Camera flash troubleshooting ................................................................................................................. 3–48
Audio troubleshooting........................................................................................................................................ 3–50
Audio troubleshooting test instructions...................................................................................................... 3–50
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BB Troubleshooting and Manual Tuning Guide
Internal earpiece troubleshooting ............................................................................................................... 3–52
Internal microphone troubleshooting......................................................................................................... 3–52
Internal handsfree (IHF) troubleshooting.................................................................................................... 3–53
Acoustics troubleshooting............................................................................................................................. 3–54
Introduction to acoustics troubleshooting ............................................................................................ 3–54
Earpiece troubleshooting......................................................................................................................... 3–55
IHF troubleshooting.................................................................................................................................. 3–56
Microphone troubleshooting ................................................................................................................... 3–57
Vibra troubleshooting.................................................................................................................................... 3–58
Bluetooth troubleshooting................................................................................................................................. 3–59
Baseband manual tuning guide......................................................................................................................... 3–60
Certificate restoring for BB5 products.......................................................................................................... 3–60
Energy management calibration.................................................................................................................. 3–65
List of Tables
Table 6 Nominal x, y, z readout ......................................................................................................................... 3–31
Table 7 Nominal voltages................................................................................................................................... 3–31
Table 8 Display module troubleshooting cases................................................................................................ 3–31
Table 9 Pixel defects ........................................................................................................................................... 3–32
Table 10 Calibration value limits ....................................................................................................................... 3–65
List of Figures
Figure 11 Flashing pic 1. Take single trig measurement for the rise of the BSI signal................................ 3–18
Figure 12 Flashing pic 2. Take single trig measurement for the rise of the BSI signal................................ 3–19
Figure 13 Accelerometer axes............................................................................................................................ 3–29
Figure 14 GPS antenna location......................................................................................................................... 3–38
Figure 15 GPS layout and basic test points....................................................................................................... 3–38
Figure 16 GPS Control dialog box....................................................................................................................... 3–39
Figure 17 GPS Quick Test window for GPS troubleshooting ........................................................................... 3–40
Figure 18 GPS RF probe points ........................................................................................................................... 3–41
Figure 19 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is
connected. ................................................................................................................................................. 3–51
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Baseband self tests in Phoenix

Context
Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the
diagram below.
If the phone is dead and you cannot perform the self tests, go to
Dead or jammed device troubleshooting.
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Troubleshooting flow
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Power and charging troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow - Page 1 of 2
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Troubleshooting flow - Page 2 of 2
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BB Troubleshooting and Manual Tuning Guide

Power key troubleshooting

Troubleshooting flow
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Page 56

General voltage checking troubleshooting

Troubleshooting flow - Page 1 of 2
RM-470
BB Troubleshooting and Manual Tuning Guide
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BB Troubleshooting and Manual Tuning Guide
Troubleshooting flow - Page 2 of 2
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Page 58

General power checking

Check the following voltages:
RM-470
BB Troubleshooting and Manual Tuning Guide
Signal
Rename
VIO Pearl/Gazoo ON ON 1.8 Memory, I/Os,
VBACK Pearl/Gazoo ON ON 2.5 Back-up
VSIM1 Pearl/Gazoo ON ON 1.8/3.0 SIM card VAUX1 Pearl/Gazoo ON ON 2.8 TV-OUT, 3DFS,
VAUX2 Pearl/Gazoo OFF OFF 2.5 ALS VANA Pearl/Gazoo ON ON 2.5 Audio VR1 Pearl/Gazoo OFF ON 2.5 Crystal
VRFC Pearl/Gazoo OFF ON 1.8 RAPU
VRCP1 Pearl/Gazoo 4.75 To RF parts VREF Pearl/Gazoo ON ON 1.25 RF reference VCORE Pearl/Gazoo ON ON 1.2 RAPU digital Can change due
Regulator Sleep Idle Nominal
voltage
Main user Notes
Display
battery
MR, Display
oscillators
converters
to RAPU version
& SW VOUT Pearl/Gazoo OFF OFF 2.5 Video switch VCAM_2V8 N1421 OFF OFF 2.8 Camera Disabled in
sleep VCAM_1V8 N1420 OFF OFF 1.800 Camera Disabled in
sleep VMEM Pearl/Gazoo OFF OFF 2.9 microSD Disabled in
sleep
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Charging troubleshooting

Troubleshooting flow
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USB charging troubleshooting

Context
For instructions regarding USB charging troubleshooting, see section USB charging troubleshooting
(page 3–25).
RM-470
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Battery current measuring fault troubleshooting

Troubleshooting flow
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Clocking troubleshooting

Troubleshooting flow
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BB Troubleshooting and Manual Tuning Guide
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Interface troubleshooting

Flash programming fault troubleshooting

Troubleshooting flow - Page 1 of 2
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Troubleshooting flow - Page 2 of 2
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Figure 11 Flashing pic 1. Take single trig measurement for the rise of the BSI signal
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Figure 12 Flashing pic 2. Take single trig measurement for the rise of the BSI signal
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SIM card troubleshooting

Troubleshooting flow
RM-470
BB Troubleshooting and Manual Tuning Guide
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MicroSD card troubleshooting

Troubleshooting flow
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BB Troubleshooting and Manual Tuning Guide
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USB troubleshooting

USB data interface troubleshooting
Troubleshooting flow - Page 1 of 2
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Troubleshooting flow - Page 2 of 2
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USB charging troubleshooting
Troubleshooting flow
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User interface troubleshooting

Keyboard and side keys troubleshooting

Context
Possible failure mode in the keyboard module:
One or more keys are stuck, so that the key does not react when a keydome or a side key is pressed. This
kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.) If the failure mode is not clear, start with the Keyboard test in Phoenix. In this phone the keyboard is connected to RAPU via an I/O Expander. RAPU controls the I/O Expander by the
I2C bus.
Troubleshooting flow
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Navi key troubleshooting

Troubleshooting flow
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Keyboard LEDs and Navi key LEDs troubleshooting

Troubleshooting flow
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BB Troubleshooting and Manual Tuning Guide

Accelerometer self test troubleshooting

Context
The accelerometer is sensitive to all vibrations and movements (including those made by IHF and Vibra). Make sure before starting the troubleshooting that there are no vibrations or movements which could have an impact on the analysis.
The three different axes for the accelerometer are illustrated in the picture below.
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Figure 13 Accelerometer axes
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Troubleshooting flow
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Symptoms and diagnosis
Table 6 Nominal x, y, z readout
Position Nominal readout X Nominal readout Y Nominal readout Z
Phone lying flat on
0.0 0.0 1.0
table. Display up. Phone lying flat on
0.0 0.0 -1.0 table. Display down.
Holding the phone
0.0 1.0 0.0 horizontal
Holding the phone
-1.0 0.0 0.0 right side down
The impact test is done with the phone in four different positions to test all axes. The table presents the nominal value readout value for x, y and z axis in the different phone positions. Tolerance +/- 0.9
Table 7 Nominal voltages
Supply Measure on Nominal voltage
VAUX2 C6575
2.5 V
C6576
VIO C6577 1.8 V

Display module troubleshooting

General instructions for display troubleshooting
Context
The display is in a normal mode when the phone is in active use.
The operating modes of the display can be controlled with the help of
Table 8 Display module troubleshooting cases
Display blank There is no image on the display. The display looks
the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.
Image on the display not correct Image on the display can be corrupted or a part of
the image can be missing.
If a part of the image is missing, change the display module.
If the image is otherwise corrupted, follow the display fault troubleshooting flowchart.
Phoenix
.
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Backlight dim or not working at all Backlight LED components are inside the display
module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.
This means that in case the display is working (image OK), the backlight is faulty.
Visual defects (pixel) Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and white, on a full screen.
The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.
Table 9 Pixel defects
Item White dot defect Black dot
defect
1 Defect counts R G B White Dot
Total
1 1 1 1
2 Combined
defect counts
Not allowed. Two single dot defects that are within 5 mm of each other should be
interpreted as combined dot defect.
1 1
Total
Steps
1. Verify with a working display that the fault is not on the display module itself. The display module cannot be repaired.
2. Check that the cellular engine is working normally. i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that also the application engine is functioning normally (you
3. Proceed to the display fault troubleshooting flowchart. Use the Display Test tool in
Phoenix
should be able to read the APE ID).
service software.
Phoenix
to find the detailed fault mode.
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Display fault troubleshooting
Troubleshooting flow
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Display backlight troubleshooting
Troubleshooting flow
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Ambient light sensor (ALS)

ALS troubleshooting
Troubleshooting flow
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ALS functionality check
Steps
1. Connect phone to Phoenix and set the phone (e.g. on the table) so that the amount of ambient light seen by ALS is as stable as possible.
2. Start Phoenix
3. Choose File -> Scan product
4. Choose Testing -> Display Test
5. Open the Lights tab, check Ambient Light Sensor check box, click Read, cover the sensor and click Read again. When covered, Luminance reading should be less than after clicking Read without covering the sensor.
6. If component doesn’t give any reading or reading doesn’t change when sensor is/is not covered, replace the part.
Note: After replacing the ALS. If calibration values of the new sensor are lost or for some other
reason, ALS re-tuning is required (see instructions later in this document). When doing the ALS calibration procedure, it is required to have a reference phone, which includes
calibrated ALS. ALS re-tuning instructions show why the reference phone is needed.
ALS retuning
Steps
1. Connect reference phone to
light seen by ALS is as stabile as possible.
2. Start
3. Choose FileScan Product.
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Phoenix
.
Phoenix
Copyright © 2009 Nokia. All rights reserved.
and set the phone (e.g. on the table) so that the amount of ambient
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4. Choose Tuning -> Ambient Light Sensor Calibration. You should see the following window
5. Read AD-count values for Channel 0 and Channel 1 by click Read button and write them down.
6. Repeat 1-5 for the phone to be calibrated and make sure the phone to be calibrated is located in the
same place as reference phone was when luminance reading was taken.
7. Calculate co-efficient from reference phone and phone to be calibrated AD-count values by division: Co-
efficient = AD-count(reference phone) / AD-count(phone to be calibrated), write down the calculated co­efficient values.
8. -> Iterate by changing Channel 0 and Channel 1 (reference level) values (remove cross from ‘Use default
values only’). After writing some value to Channel 0 and Channel 1 (reference value), calibrate button must be pressed. Stop iterating when Co-efficient is equal to Co-efficient calculated in bullet 7. Note that decimal numbers should be used in the iteration in order to achieve enough precision (e.g. 200.2455)
9. After having same Co-efficient value in “Co-efficient” textbox as the calculated value, make sure that
ambient light values (read using Testing Display Test “Luminance” textbox) are almost the same in reference phone and calibrated phone. Remember that illuminance readings for reference and calibrated phones must be done in the same ambient light conditions. If illuminance values differs a lot (difference max. +- 10%), repeat whole ALS re-tuning procedure.
10. To end the calibration, click Close.
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GPS troubleshooting

GPS antenna

The GPS antenna is covering the GPS band. The GPS antenna consists of an antenna flex assembled directly onto the A-cover and connects with a pogo pin onto a pad on the top flex.

GPS layout and basic test points

Figure 14 GPS antenna location
Figure 15 GPS layout and basic test points
VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above.
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GPS settings for Phoenix

GPS control
Context
Use the following to test GPS using Phoenix.
Steps
1. Start Phoenix service software.
2. From the File menu, select Scan Product and check that the correct product version is displayed.
3. From the Testing menu, select GPS Control. This opens up
figure below, and enables the GPS.
GPS Control
dialogue box, as shown in the
Figure 16 GPS Control dialog box
Select Receiver On to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present, GPS_En_Reset & SleepX should be high, and Vdd_Dig, Vcc_TCXO & Vcc_PLL/VCO will be present.
Receiver On turns on all RF sections of the ASIC and so all LDOs will be on. These checks are part of GPS
basic checks troubleshooting (page 3– 0 ).
GPS Quick Test window
The
GPS Quick Test
is correct and click Start Test. (Select Help for further information). This test will perform three tests in one; Self Test, Oscillator Test and CW Test, and will provide a Pass/Fail
response. The
troubleshooting (page 3–41).
Issue 1 COMPANY CONFIDENTIAL Page 3 –39
window has all the necessary functionality for GPS troubleshooting. Ensure the test setup
GPS Quick Test
window also contains a Receiver On button. These checks are part of GPS failure
Copyright © 2009 Nokia. All rights reserved.
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Figure 17 GPS Quick Test window for GPS troubleshooting

GPS RF test points

Checking for a connection between these two test points will confirm that the antenna is working correctly, as well as performing a radiated CW test.
J6280 = GPS Ant J7451 = GPS Ant Gnd In order to probe GPS RF test points, inject 1575.52 MHz tone @ -110dBm at the GPS antenna test connector
and select Receiver On, then probe the GPS RF test points as shown in figure "GPS RF probe points". Compare RF levels with a known reference phone.
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Figure 18 GPS RF probe points

GPS failure troubleshooting

Context
GPS troubleshooting is broken down into two parts: general GPS failure troubleshooting and GPS basic checks troubleshooting. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the GPS basic checks troubleshooting flow.
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Troubleshooting flow
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GPS basic checks troubleshooting

Troubleshooting flow
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Camera module troubleshooting

Introduction to camera troubleshooting

Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to measure quantitatively, and the difference between a good and a bad picture can be small. Some training or experience may be needed to detect what is actually wrong.
When checking for possible errors in camera functionality, knowing what error is suspected significantly helps the testing by narrowing down the amount of test cases. The following types of image quality problems are common:
Dust (black spots)
Lack of sharpness
Bit errors

Camera troubleshooting

Taking and evaluating test pictures
When
When
taking
Avoid bright fluorescent light, 50/60Hz electrical network or high artificial illumination levels If the phone is hot, let it rest for a while before taking the picture Make sure the optical system is clean Use highest possible resolution Make sure the light is sufficient (bright office lightning) Do not take the picture towards a light source Hold the phone as still as possible when taking the picture If camera has auto focus: Pictures should be taken both at infinity ~>2m and at macro distance ~10-15 cm
in order to verify auto focus functionality
evaluating
The center of the picture is sharper than the edges The image may be blurred, though it does not show in the viewfinder Analyse the picture from your PC monitor, full colour setting is recommended If possible, compare with a picture of the same motive taken with a similar Nokia device If camera has auto focus: Remember that the white focussing frame which appears when the camera
button is pressed halfway down, must turn green for auto focus lock. If the frame turns red, the camera is not focussed!
a test picture, remember the following:
a test picture, remember the following:
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Camera troubleshooting
Troubleshooting flow
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Camera baseband troubleshooting
Troubleshooting flow
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Camera no recognizable viewfinder image troubleshooting
Troubleshooting flow
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Camera bad image quality troubleshooting
Troubleshooting flow
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Camera flash troubleshooting
Context
Note: Before checking flash functionality, make sure that the camera is working ok.
Troubleshooting flow
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Audio troubleshooting

Audio troubleshooting test instructions

Differential external earpiece and internal earpiece outputs can be measured either with a single-ended or a differential probe.
When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for
measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2kHz.
The input signal for each loop test can be either single-ended or differential.
Required equipment
The following equipment is needed for the tests:
Oscilloscope
Function generator (sine waveform)
Phoenix service software
Battery voltage 3.7V
Test procedure
Audio can be tested using the Phoenix audio routings option. These different audio loop paths can be activated:
Mic2P to Internal earpiece
Mic2P microphone to Internal handsfree speaker
Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in a table in the following section.
Phoenix audio loop tests and test results
The results presented in this table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory
during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.
Loop test Input
terminal
External Mic to Internal Earpiece
testpad J2101
Output
terminal
EarP and EarN
Path
gain [dB]
(fixed)
~9 100 288 NA NA
Input
voltage
[mVp-p]
Differential
output
voltage
[mVp-p]
Output
DC level
[V]
Output
current
[mA]
External Mic to Internal handsfree
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testpad J2101
B2170 pads ~16 100 600 NA NA
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Measurement data
If a special low-pass filter designed for measuring digital amplifiers is unavailable, the measurement must be performed with a current probe and the input signal frequency must be 2kHz.
Figure 19 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected.
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Internal earpiece troubleshooting

Troubleshooting flow
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Internal microphone troubleshooting

Troubleshooting flow
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Internal handsfree (IHF) troubleshooting

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Acoustics troubleshooting

Introduction to acoustics troubleshooting
Acoustics design ensures that the sound is detected correctly with a microphone and properly radiated to the outside of the device by the speaker. The acoustics of the phone include three basic systems: earpiece, integrated handsfree (IHF) and dual microphone (for noise cancelling).
The sound reproduced from the earpiece eradiates through a single hole on the front cover (A-cover). The sound reproduced from the IHF speaker radiates from the sound hole located on the back side on the top part of the phone. The inlets for the 2 microphones are found in the bottom and next to the capture key, respectively.
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