Nokia 6670, 7610 Service Manual 03 rh51 sersw
Nokia Customer Care
RH-51/52, RH-67/68 Series Cellular Phones
3 - Service Software Instructions
Issue 3 09/2004 © 2004 Nokia Corporation. Page 1
Company Confidential
RH-51/52, RH-67/68 Company Confidential
3 - Service Software Instructions Nokia Customer Care
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Nokia Customer Care 3 - Service Software Instructions
Table of Contents
Page No
Service software........................................................................................................................................5
Overview .................................................................................................................................................5
Phoenix ....................................................................................................................................................5
Supported operating systems..........................................................................................................5
Hardware requirements for using Phoenix.................................................................................. 5
Introduction..........................................................................................................................................5
Installing Phoenix............................................................................................................................... 5
Uninstalling Phoenix..........................................................................................................................6
Data packages .......................................................................................................................................6
Before installation..............................................................................................................................6
Installing Phoenix data package (product specific)..................................................................8
Uninstalling Phoenix data package .............................................................................................11
FPS-8 flash update .............................................................................................................................11
JBV-1 docking station SW update .................................................................................................12
Installing SW needed for the JBV-1 SW update......................................................................12
Updating the JBV-1 docking station software.........................................................................13
Reprogramming RH-51/52, RH-67/68 .............................................................................................14
Setup ......................................................................................................................................................14
Settings backup/restore ....................................................................................................................14
Updating software .............................................................................................................................15
Restoring settings ..............................................................................................................................15
Service concept and setup...................................................................................................................16
Flash concept .......................................................................................................................................16
POS flash concept ..............................................................................................................................17
JBV-1 flash concept ...........................................................................................................................18
Module jig flash concept ..................................................................................................................19
Module jig service concept ..............................................................................................................20
JBV-1 service concept .......................................................................................................................21
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Nokia Customer Care 3 - Service Software Instructions
Service software
Overview
The following steps will be required to use service software with RH-51/52, RH-67/68.
• Install Phoenix Service Software.
• Install data package for RH-51/52, RH-67/68.
• FPS-8 flash update.
• JBV-1 docking station SW update.
Phoenix
Phoenix is the new generation service software for reprogramming, testing and tuning
the phone. It has been designed to meet the challenges in servicing modern cellular
phone technology.
The Phoenix program has been built using component architecture. This means that the
actual program is small and most of the program’s functionality is divided into dynamically loaded modules (DLLs).
Supported operating systems
Windows 2000 and XP.
Hardware requirements for using Phoenix
Minimum:
Processor 300 MHz, RAM memory 64 MB, disk space 100 MB.
Recommended for Windows 2000:
Processor 700 MHz, RAM memory 256 MB, disk space 150 MB.
Introduction
This section briefly describes how to install the Phoenix software and includes some
basic information on how to use the program. For more detailed information, please refer
to Phoenix Help files. Each feature in Phoenix has its own Help function, which can be
activated while running the program.
Press the F1 key or the feature’s Help button to activate a Help file.
Installing Phoenix
Phoenix Service Software 2004.32.6.62 or later required.
It is recommended to uninstall the previous RH-51/52, RH-67/68 Phoenix package
before installing the new one. Do it as follows:
• Download the latest Phoenix release. Please contact your regional After Market Services point for information on where to download the latest release.
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3 - Service Software Instructions Nokia Customer Care
Download and read the release notes which have useful information on the software
version you are using.
• Download the latest data packages for the products you will be using.
• Before you start installing the program, check that the dongle is attached to the
parallel port. Contact your supervisor in order to obtain a suitable dongle.
Administrator rights are required in order to be able to install Phoenix.
• Install Phoenix by executing the Phoenix installation package and follow the
instructions on the screen.
Initially, the setup files are extracted into the file system.
Note: If the setup files are already extracted (left in the file system from previous
installation) the “Overwrite Protection” dialog appears. Always click “Yes to All” to
overwrite the existing setup files.
• The installation checks that the latest supported dongle driver version is installed.
The dongle driver is installed if there is no previous installation of the dongle driver
or if the installed dongle driver is older than the latest supported version.
Note: If the dongle driver is installed during installation, you need to reboot your PC
and restart the installation after reboot.
Program files are stored under C:\Program Files\Nokia\Phoenix (default).
Uninstalling Phoenix
If you need to remove Phoenix Service Software from your computer:
• Make sure that the dongle is attached.
• Go to the Control Panel and select Add/Remove Programs.
• Select Phoenix Service Software Axx 200x.xx.x.xx.
• Click Change/Remove then OK to remove the application.
You may have to reboot your PC after uninstallation.
Data packages
The product data package contains all product specific data to make the Phoenix Service
Software and tools usable with a certain phone model. Each product has its own data
package (DP).
Data files are stored under C:\Program Files\Nokia\Phoenix (default).
It also includes the latest version of the flash update package for FLS-4S* and FPS-8*.
Before installation
• Check that the dongle is attached to the parallel port of your computer.
• Install Phoenix Service SW.
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Nokia Customer Care 3 - Service Software Instructions
• Download the installation package (e.g. RH-51_dp_EA_v_1_0.exe) to your computer
(e.g. C:\TEMP).
• Close all other programs.
• Run the installation package (e.g. RH-51_dp_EA_ v_1_0.exe) and follow the instructions on the screen.
If you already have the Phoenix Service SW installed on your computer, sooner or later
there will be need to update it when new versions are released.
Please note that very often the Phoenix Service SW and the phone specific data package
for Phoenix come in pairs, meaning that a certain version of Phoenix can only be used
with a certain version of the data package. Always use the latest available versions of
both. Instructions can be found in phone model specific Technical Bulletins.
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