Nokia 6620 Service Manual 03 nhl12 servsw

Nokia Customer Care

NHL-12 Series Transceivers

3 - Service Sof tware

Instructions

Issue 3 05/2005 COMPANY CONFIDENTIAL

NHL-12 Company Confidential

3 - Service Software Instructions Nokia Customer Care

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NHL-12 3 - Service Software Instructions Nokia Customer Care

Table of Contents

Page No

Quick Guide for Phoenix Service SW Installation............................................ 5

Phoenix installation steps in brief....................................................................... 5

Phoenix Service SW............................................................................................6

Before installation .............................................................................................. 6

Startup ............................................................................................................... 6

Installing dongle driver and checking version .................................................... 8

Installing Phoenix............................................................................................... 9

Updating Phoenix............................................................................................. 11

Uninstalling Phoenix ........................................................................................ 12

Data Package for Phoenix (Product Specific) ................................................15

Before installation ............................................................................................ 15

Installing Phoenix data package (product specific).......................................... 15

Uninstalling data package................................................................................ 18

Managing connections..................................................................................... 19

Updating Flash Support Files for FPS-8* and FLS-4S*.................................. 23

Before installation ............................................................................................ 23

Installing the flash support files........................................................................ 23

Updating FPS-8* flash prommer SW ............................................................... 26

Activating and Deactivating FPS-8.................................................................. 29

Activating FPS-8.............................................................................................. 29

Deactivating FPS-8.......................................................................................... 31

JBV-1 Docking Station Software ..................................................................... 32

Before installation ............................................................................................ 32

Installing software needed for the JBV-1 SW update ...................................... 32

Updating JBV-1 docking station software ........................................................ 36

Receiver Tuning: Quick Guide for Tuning with Phoenix............................... 37

General remarks.............................................................................................. 37

Service tool concept for RF tuning operations................................................. 38

Autotuning........................................................................................................ 39

Set loss ..........................................................................................................40

Environment ................................................................................................... 40

Protection .......................................................................................................41

Receiver manual tuning................................................................................... 42

Rx Channel Select Filter Calibration ..............................................................42

Rx Calibration ................................................................................................42

Rx Band Filter Response Compensation .......................................................46

Rx Am Suppression .......................................................................................51

Transmitter manual tuning............................................................................... 55

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Tx Power Level Tuning ..................................................................................55

Tx I/Q Tuning .................................................................................................63

Service Tool Concept for Baseband Tuning Operations............................... 69

Baseband Tuning Operations.......................................................................... 71

Energy management calibration ....................................................................71

Phoenix Self Tests ............................................................................................ 73

Flashing Setup Instructions............................................................................. 75

POS (Point of Sale) flash concept ................................................................... 75

JBV-1 flash concept......................................................................................... 76

Module jig concept........................................................................................... 78

Service concept for calibrations....................................................................... 79

Connecting SA-5 and XRS-11 ....................................................................... 80

Parallel flash concept....................................................................................... 82

Bluetooth testing with JBT-9............................................................................ 83

Flash fail situations .......................................................................................... 84

0xC602 ...........................................................................................................84

0xC686 ...........................................................................................................85

0xC684 ...........................................................................................................86

0xC101 or 0xC102 or 0xC103 ....................................................................... 86

Reprogramming NHL-12...................................................................................89

Connecting cables ........................................................................................... 89

Backing up settings.......................................................................................... 89

Updating software............................................................................................ 90

Formatting user area........................................................................................ 91

Restoring settings............................................................................................ 91

Restoring settings from the MMC card ..........................................................91

Restoring settings with Phoenix ..................................................................... 91

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1. §Quick Guide for Phoenix Service SW Installation

■ Phoenix installation steps in brief

These are the basic steps to install the Phoenix:

• Install the Phoenix service SW.

• Install the data package for Phoenix (product specific data and flash update package).

• Manage connection settings (depends on the tools you are using).

• Update FPS-8 SW (if you use FPS-8).

• Activate FPS-8.

• Update JBV-1 docking station SW (only when needed).

The flash update files are delivered with then Phoenix data package so unless you want to use certain version of this package, separate installation package is not needed. If you want to use it, it should be installed after connection management, before FPS-8 update.

Please refer to Service Manual and Technical Bulletins for more information concerning phone model specific service tools and equipment setup.

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2. Phoenix Service SW

■ Before installation

Administrator rights may be required to be able to install Phoenix depending on the operating system.

• Check that a dongle is attached to the parallel port of your computer.

• Download the latest available version of the installation package (for example, phoenix_service_sw_a7_2004_9_2_3.exe) to your computer (e.g. C:\TEMP).

• Close all other programs.

• Run the application file (e.g. phoenix_service_sw_a7_2004_9_2_3.exe) and follow instructions on the screen.

• If the dongle driver is installed or updated, you need to reboot your PC before the installation can continue.

• If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield program.

If at any point during installation you get this message:

“Dongle is not found and installation cannot continue”.

Possible reasons may be defective or too old PKD-1 dongle (five digit serial number dongle when used with FPS-8 prommer) or that the FLS-4S POS flash dongle is defective or power to it is not supplied by external charger.

Check the COM /parallel ports used first! After correcting the problem Installation can be restarted.

■ Startup

1. To start installation, run the application file (e.g. phoenix_service_sw_a7_2004_9_2_3.exe).

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2. To extract the files needed for installation, click “Next”.

If the setup files are already extracted (left in the file system from previous installation), the following dialog box appears.

3. To overwrite the existing setup files, click "Yes to All".

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■ Installing dongle driver and checking version

If there is no previously installed dongle driver, a new installation takes place.

If the dongle driver is installed and it is older than the latest supported version, the latest version will be installed when you click “Yes”. The latest version is always included in the latest Phoenix installation package.

PC needs to be rebooted before installation can continue. To reboot the PC, click "Yes". Setup is restarted automatically after reboot.

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■ Installing Phoenix

After dongle driver installation / update (if needed) installation continues from this step.

1. In the Welcome dialog box, click "Next" to continue.

2. Choose the destination folder. It is recommended to use the default folder: C:\ProgramFiles\Nokia\Phoenix.

To choose another location, click “Browse” (not recommended).

3. To continue, click “Next”.

Setup copies the components, please wait.

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The progress of the setup is shown. Please wait.

If restarting of your computer is needed, the Install Shield Wizard notifies you about it.

4. To reboot the PC immediately, select "Yes...". To reboot the PC manually, check "No...".

Note that Phoenix does not work, if components are not registered.

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5. To continue, click "Finish".

After the reboot, components are registered and Phoenix is ready for use. If reboot is not needed, components are registered after copying them.

6. If restarting of your computer is not needed, Click "Finish" to exit the setup. Phoenix is now ready for use.

Now the installation of Phoenix Service SW is ready and it can be used after:

• Installing phone model specific phone data package for Phoenix.

• Configuring the connections.

• Updating the flash update package files used with FPS-8* and FLS-4S* tools.

■ Updating Phoenix

If you already have the Phoenix service SW installed on your computer, sooner or later there will be need for an update.

Please note that very often the Phoenix service SW and the phone specific data package for Phoenix come in pairs, meaning that certain version of Phoenix can only b e used with certain version of data package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.

To update Phoenix, you need to take exactly the same steps as when installing it for the first time:

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1. Download the installation package to your computer hard disk.

2. Close all other programs.

3. Run the application file (e.g. phoenix_service_sw_a7_2004_9_2_3.exe). Dongle driver version is checked and if need be, updated. After reboot installation starts automatically. Newer version of Phoenix is installed.

When you update the Phoenix from old to new version (e.g. update from 2004_9_2_3 to 2004_9_2_5), the update will take place automatically without uninstallation.

If you try update the Phoenix with the same version that you already have, you are asked if you want to uninstall the version of Phoenix you have on your PC.

To uninstall Phoenix, click “OK”. If you do not want to uninstall, click “Cancel”.

If you try to install an older version (e.g. downgrade from 2004_9_2_3 to 2004_9_1_2) installation will be interrupted.

Note! Always follow the instructions on the screen.

■ Uninstalling Phoenix

To uninstall Phoenix manually:

1. From the Windows Control Panel, choose Add / Remove Programs.

2. Choose “Phoenix Service Software” and click "Add/Remove".

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3. To uninstall, click “OK”

The progress of the uninstallation is shown.

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You may have to reboot the PC after uninstallation.

If restarting is not needed, the following dialog box appears:

Note! If you have different product packages installed, components are uninstalled only if they are not included in other product packages.

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3. Data Package for Phoenix (Product Specific)

■ Before installation

Product data package contains all product specific data to make the Phoenix service software and tools usable with a certain phone model.

It also includes the latest version of flash update package for FLS-4S* and FPS-8*

• Check that the dongle is attached to the parallel port of your computer.

• Install Phoenix service SW.

• Download the installation package (e.g. nhl-12_dp_v1.0_sw3.02.exe) to your computer (e.g. C:\TEMP).

• Close all other programs.

• Run the application file (e.g.nhl-12_dp_v1.0_sw3.02.exe) and follow instructions on the screen.

If you already have the Phoenix service SW installed on your computer, sooner or later there will be need to update it when new versions are released.

Please note that very often the Phoenix service SW and the phone specific data package for Phoenix come in pairs, meaning that certain version of Phoenix can only be used with certain version of a data package. Always use the latest available versions of both. Instructions can be found in phone model specific Technical Bulletins.

■ Installing Phoenix dat a package (product specific)

To start installation:

1. Run the application file (e.g. nhl-12_dp_v1.0_sw3.02.exe).

2. To extract the files needed for installation, click “Next”. Please wait.

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3. To continue, click “Next”.

In the following view you can see the contents of the data package. Read the text carefully.

There should be information about the Phoenix version needed with this data package.

4. Click “Next”.

5. Confirm location and click “Next” to continue.

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Install Shield checks where the Phoenix application is installed and the directory is shown.

6. To continue, click “Next”.

Phone model specific files are installed. Please wait.

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7. To complete installation, click “Finish”.

You now have all phone model specific files installed in your Phoenix service SW.

■ Uninstalling data package

To uninstall the data package manually:

1. From the Windows Control Panel, choose Add / Remove Programs/ “NHL-12 Phone Data Package”.

If you try to install the same version of Phoenix data package that you already have, you are asked if you want to uninstall it.

2. To uninstall, click “OK”. If you do not want to uninstall, click “Cancel”. Older versions of data packages need not be uninstalled.

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3. Once the previously installed data package is uninstalled, click “Finish”.

4. To continue installation from the beginning, run the application file (e.g. nhl- 12_dp_v1.0_sw3.02.exe).

■ Managing connections

To manage connections:

1. Start Phoenix service SW and login.

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2. From the “File” menu, select “Manage Connections”

Existing connections can be selected, edited, deleted and new ones created by using this dialog.

You can create a connection either manually or by using a Connection Wizard.

3. To add new connection, click “Add” and select if you want to create it manually or by using the Wizard.

4. To continue, click “Next”.

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5. In the next dialog box you are asked to select some settings for t he connection

Manual settings: A) For FLS-4S POS Flash Device choose the following connection settings:

- Media: FBUS

- COM Port: Virtual COM Port used by FLS-4S. Please check this always! (To check the settings, please go to Windows / Control Panel / FLS Virtual Port /

Configuration) B) For FPS-8 Flash Prommer choose the following connection settings:

- Media: FPS-8

- Port Num: COM Port where FPS-8 is connected

- COMBOX_DEF_MEDIA: FBUS

6. To complete, click “Finish”. If you use the Wizard, connect the tools and a phone to your PC and the wizard

automatically tries to configure the correct connection.

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7. To activate the connection you want to use, click it and use up/down arrows to move it on top of the list. Click “Apply”.

The connection is now selected and can be used after closing the “Ma nage Co nnections” window.

Selected connection is shown in the right-hand bottom corner of the screen.

8. To use the selected connection, connect the phone to Phoenix with correct service tools. Make sure that it is switched on and choose “Scan Product” from the File menu.

When the product is found, Phoenix loads product support. When everything is ready, the name of the loaded product support module and its version are shown at the bottom of the screen.

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4. Updating Flash Support Files for FPS-8* and FLS4S*

■ Before installation

• Install Phoenix service SW and Phoenix data package.

• Install the phone model specific data package for Phoenix.

• The flash support files are delivered in the same installation package with Phoenix data package.

• Normally it is enough to install the data package only before updating the FPS-8.

• Separate installation package for flash support files is available, and the files can be updated according to instructions in this chapter.

■ Installing the flash support files

To start installing:

1. Double-click the flash update file (for example, flash_update_02_10_00.exe.) Installation begins.

2. If you already have the same flash update package files installed, you need to confirm if you want them to be reinstalled.

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3. To continue installation, click “Next”.

It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia\Phoenix.

4. To continue, click “Next”.

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To choose another location, click “Browse” (not recommended).

Installation continues.

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5. To complete the procedure, click “Finish”.

FLS-4S can be used right after flash update package is installed. FPS-8* must be updated by using Phoenix!

■ Updating FPS-8* flash prommer SW

To start updating:

1. Start Phoenix service software

2. From the ”Flashing” menu, select ”FPS-8 / FPS-8C Maintenance”.

3. When new FPS-8 flash update package is installed to computer, you are asked to update the files to your FPS-8 prommer.

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To update files, click ”Yes”.

You can also update FPS-8 software by pressing ”Update” button and selecting appropriate fps8upd.ini file under the C:\Program Files\Nokia\Phoenix\Flash directory.

The update procedure takes a couple of minutes.

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+ 63 hidden pages

Nokia 6620 Service Manual 03 nhl12 servsw

Specifications and Main Features

Frequently Asked Questions

User Manual

1. §Quick Guide for Phoenix Service SW Installation

■ Phoenix installation steps in brief

2. Phoenix Service SW

■ Before installation

■ Startup

■ Installing dongle driver and checking version

■ Installing Phoenix

■ Updating Phoenix

■ Uninstalling Phoenix

3. Data Package for Phoenix (Product Specific)

■ Before installation

■ Installing Phoenix dat a package (product specific)

■ Uninstalling data package

■ Managing connections

■ Before installation

■ Installing the flash support files

■ Updating FPS-8* flash prommer SW