Nokia 6600 Service Manual 03 nhl10 sersw

Customer Care Solutions

Technical Documentation

3 - Service Software Instructions

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NHL-10

CCS Technical Documentation Service Software Instructions

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NHL-10 Service Software Instructions CCS Technical Documentation

Table of Contents

Page No

Service Software ............................................................................................................ 5

Phoenix ..........................................................................................................................5

Supported Operating Systems .....................................................................................5

Hardware requirements for using Phoenix .................................................................. 5

Introduction .................................................................................................................5

Installing Phoenix .....................................................................................................5

Uninstalling Phoenix ................................................................................................ 6

Data Packages ........................................................................................................... 6

Starting a session ......................................................................................................... 6

Concepts ................................................................................................................... 6

Selecting a product ................................................................................................... 7

Selecting a connection .............................................................................................. 7

Using components .................................................................................................... 7

Using profiles ........................................................................................................... 7

SW update flashing setup ..............................................................................................8

FPS-8 Flash setup ........................................................................................................ 8

POS Flash concept .................................................................................................... 10

Module Jig Flash concept ......................................................................................... 11

RF Tuning/Testing setup ........................................................................................... 13

RF tuning/testing setup with JBV-1, DA-2, SA-20 and XRS-11 ........................... 13

NHL-10 Phoenix installation instructions ................................................................. 14

FPS-8 to PC connection Setup instructions ..............................................................14

FPS-8 activation ........................................................................................................ 15

Checking Application SW version inside FPS-8 ...................................................... 15

JBV-1 Docking Station SW ...................................................................................... 17

Before Installation .................................................................................................. 17

Installing SW Needed for the JBV-1 SW Update .................................................. 17

Updating the JBV-1 Docking Station Software ..................................................... 21

Data Package for Phoenix (Product Specific)............................................................. 23

Before installation .....................................................................................................23

Installation of Phoenix Data Package (Product Specific) ......................................... 24

How to Uninstall Data Package ................................................................................ 28

Reprogramming NHL-10 ............................................................................................29

Connecting cables ..................................................................................................... 29

Settings backup/restore ............................................................................................. 29

Updating software .....................................................................................................30

Formatting user area ..................................................................................................31

Restore settings ......................................................................................................... 31

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CCS Technical Documentation Service Software Instructions

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Service Software

Phoenix

Phoenix is the new generation Service Software. It has been designed to meet the challenges in servicing modern cellular phone technology.

The Phoenix program has been built using component architecture. This means that the actual program is small and most of the program’s functionality is divided into dynamically loaded modules (DLLs).

Supported Operating Systems

Windows 98, 2000, ME and NT 4.0 (SP4) and XP.

Hardware requirements for using Phoenix

Minimum: Processor 233 MHz, RAM memory 64 MB, Disk space 100 MB.

Recommended for Windows 2000: Processor 700 MHz, RAM memory 512 MB, Disk space 50-150 MB.

Introduction

This section briefly describes how to install the Phoenix software and includes some basic information on how to use the program. For more detailed information, please refer to Phoenix’s Help files. Each feat ure in Phoenix has its own Help function, which can be activated while running the program.

Press the F1 key or the feature’s Help button to activate a Help file.

Installing Phoenix

1 Download the latest Phoenix release. Please contact your regional After Market

Services point for information on where to download the latest release. Download and read the release notes which have useful information on the soft-

ware version you are using. 2 Download the latest Data Packages for the products you will be using. 3 Before you start installing the program, check that the dongle is attached to par-

allel port. Contact your supervisor in order to obtain a suitable dongle.

Administrator rights (Windows 2000, NT or XP only) are required in order to be

able to install Phoenix. 4 Install Phoenix by executing the Phoenix installation package and follow the

instructions on the screen.

Initially the setup files are extracted into the file system.

Note: If the setup files are already e xtr acted (left in the file system fr om previous installation) “Overwrite Protection” dialog appears. Always click “Yes to All” to overwrite the existing setup files.

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5 The installation checks that the latest supported dongle driver version is installed.

The dongle driver is installed if there is no previous installation of the dongle

driver or if the installed dongle driver is older than the latest supported version.

Note: If the dongle driver is installed during installation, you need to reboot your PC and restart the installation after reboot.

Program files are stored under C:\Program Files\Nokia\Phoenix (default). 6 Install the data package by executing the installation package and follow the

instructions on the screen.

The data packages will create product specific directories under the installation

directory.

Data files are stored under C:\Program Files\Nokia\Phoenix (default).

Uninstalling Phoenix

If you need to remove Phoenix Service Software from your computer:

1 Make sure that the dongle is attached (unregistration). 2 Go to the Control Panel and select Add/Remove Programs. 3 Select NHL-10 Change/Remove. 4 Click OK to remove the application

You may have to reboot your PC after uninstallation.

Note: If you have dif f er ent product pac kages installed, the components ar e uninstalled only if they are not included in other product packages.

Data Packages

Data Packages (DP) is a name for a helpful feature in the Phoenix software. This type of feature provides a flexible way of distributing and installing Phoenix and its data files.

All product-specific data is separated from the program code and installed separately. This means that the installation is performed in at least two steps.

Each product will have its own Data Package (DP). The FPS-8 flashing equipment also has its own package.

Starting a session

Concepts

In the Phoenix context, Product means the cellular phone attached to a PC. More specifically, it is a particular type of phone.

Connection means the type of cable used to attach the phone to the port to which the other end of the cable is attached.

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Selecting a product

Many of Phoenix’s features are product-specific. It is, therefore, mandatory to choose the product you will be working on at the beginning of the session.

Select the menu item File - Open Product. You will be presented with a list of available products.

After the product selection, you will see an additional menu item on the main menu. If you take a look at the available menu items, you will see that their number has increased.

Selecting a connection

The connection defines the cable and the communications port that will be used when connecting to the phone.

In case the connection is wrong, you need to select a correct one.

1Choose File -> Manage Connections. 2 Select the correct connection. Press the Arrow up key so that the correct connec-

tion becomes the first on the list. 3 Press Apply and close the window.

Using components

When working with Phoenix, each task generally has its own component that will perform the task. The first thing, therefore, is to open the desired component.

Opening a component means that you open a tool window within Phoenix. When this window is opened, Phoenix also opens a toolbar for it and adds compone nt-specific menu it ems in the View menu.

Using profiles

A Profile is a useful feature in Phoenix. Product, connection and currently open components can be stored into a permanent storage (a disk file called profile, *.nmp) for later retrieval.

Opening and saving profiles is done via menu commands found in the File menu. Select Open Profile and Save Profile.

Since profiles are stored into a disk file with the user-defined name, there can be multiple profiles for different repeated tasks.

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CCS Technical Documentation Service Software Instructions

SW update flashing setup

FPS-8 Flash setup

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The following equipment is required for NHL-10 AMS SW update, when connecting NHL-10 to PC with FPS-8:

Item Description Type Code

1 Docking station adapter DA-2 (use with JBV-1) 0770500 1a Point of Sales flash load-

SF-2 0770506

ing adapter 2 Power cable PCS-1 0730012 3 Power cable FLC-2 0730185 4 Modular cable XCS-4 0730178 5 Flash prommer box sales

FPS-8 0080321

pack 6 Printer cable AXP-8, incl in FPS-8

sales pack

7 D9 – D9 cable AXS-4, incl in FPS-8

0730090

sales pack 8 Software protection key PKD-1 0750018 9 AC C harge r, ACF- 8 inc l in FP S-8

0680032

sales pack 10 SRAM Module (3 pcs

needed inside FPS-8)

SF12 0080346 (Code

includes one SRAM module)

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POS Flash concept

The following equipment is required for NHL-10 AMS SW update, at point of sale when connecting NHL-10 to PC with FLS-4:

Item Description Type Code

1 Point of Sales flash loading

SF-2 0770506

adapter 2 Service cable XCS-1 0730218 3 FLS-4S sates pack for E & A FLS-4S 0080541 4 FLS-4S sates pack for APAC FLS-4S 0080542 5 FLS-4S sates pack for US FLS-4S 0080543

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