Your phone switches off and on again.
This may take longer than usual. See
14.
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Support
When you want to learn more about
how to use your phone, or if you're
unsure how your phone should work,
read the user guide thoroughly.
If you have an issue, do the following:
• Reboot your phone. Switch off the
phone, and remove the battery. After
about a minute, replace the battery,
and switch on the phone.
• Update your phone software
• Restore the original factory
settings
If your issue remains unsolved,
contact Nokia for repair options.
Before sending your phone for repair,
always back up your data, as all
personal data in your phone may be
deleted.
Update phone software
using your phone
You can update your phone software
wirelessly. You can also set your phone
to automatically check for updates.
You can only update your software
when using the SIM in the internal SIM
holder.
Select Menu > Settings and Device >Device updates.
1. To check if there is an update,
select Download device software.
2. To download and install an update,
select Download device software, and
follow the instructions shown on the
phone.
The update may take several minutes.
If you encounter problems, contact
your network service provider.
Check for updates automatically
Select Automatic SW update check,
and set how often to check.
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Your network service provider may
send updates over the air directly to
your phone. For more info on this
network service, contact your network
service provider.
Back up content to a
memory card
Settings
Contacts
Messages
Bookmarks
Calendar
Gallery files
DoneOp tions
Want to make sure you won't lose any
important files? You can back up your
phone memory to a compatible
memory card.
Select Menu > Settings > Sync andbackup.
1. Select Create backup.
2. Select what you want to back up,
then select Done.
Restore a backup
Select Restore from backup.
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Access codes
PIN or PIN2 code
(4-8 digits)
PUK or PUK2 code
(8 digits)
IMEI number
(15 digits)
Lock code
(security code)
(min. 5 digits)
These protect your SIM against unauthorised use or are
required to access some features.
You can set your phone to ask for the P IN code when you
switch it on.
If not supplied with your card or you forget the codes,
contact your service provider.
If you type in the code incorrectly three times in a row,
you need to unblock the code with the PUK or PUK2 code.
These are required to unblock a PIN or PIN2 code.
If not supplied with your SIM, contact your service
provider.
This is used to identify valid phones in the network. The
number can also be used to block, for example, stolen
phones. You may also need to give the number to Nokia
Care services.
To view your IMEI number, dial *#06#.
This helps you protect your phone against unautho rised
use.
You can set your phone to ask for the lock code that you
define. The default lock code is 12345.
Keep the code secret and in a safe place, separate from
your phone.
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If you forget the code and your phone is locked, your
phone will require service. Additional charges may apply,
and all the personal data in your phone may be deleted.
For more information, contact Nokia Care or your phone
dealer.
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Nokia original
accessories
For availability of approved
accessories, check with your dealer.
An extensive range of accessories is
available for your device. For more
details, see www.nokia-asia.com/
accessories.
Practical rules about accessories
• Keep all accessories out of the
reach of small children.
• When you disconnect the power
cord of any accessory, grasp and pull
the plug, not the cord.
• Check regularly that accessories
installed in a vehicle are mounted and
are operating properly.
• Installation of any complex car
accessories must be made by qualified
personnel only.
Battery
Type: BL-5C
Talk time:
Up to 5 hrs 40 min.
Standby:
Up to 515 hours.
Important: Battery talk and standby times are estimates and only
possible under optimal network
conditions. Actual battery talk and
standby times depend on SIM cards,
features used, battery age and
condition, temperatures to which
battery is exposed, network
conditions, and many other factors,
and may be significantly shorter than
those specified above. Ringing tones,
hands free call handling, use in digital
mode, and other features will also
consume the battery, and the amount
of time a device is used for calls will
affect its stand-by time. Likewise, the
amount of time that the device is
turned on and in the standby mode will
affect its talk time.
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General information
Read these simple guidelines. Not following
them may be dangerous or illegal. For further
info, read the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile
phone use is not allowed or when i t
may cause interference or danger, for
example, in aircraft, in hospitals or near
medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in
restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your
hands free to operate the vehicle
while driving. Your first consideration while
driving should be road safety.
INTERFERENCE
All wireless devices may be
susceptible to interference, which
could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install
or repair this product.
BATTERIES, CHARGERS, AND
OTHER ACCESSORIES
Use only batteries, chargers, and
other accessories approved by
Nokia for use with this device. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant.
Keep it dry.
PROTECT YOUR HEARING
To prevent possible hearing
damage, do not listen at high volume
levels for long periods. Exercise caution when
holding your device near your ear while the
loudspeaker is in use.
Product and safety informatio n
Feature-specific instructions
Avoid touching the antenna area while the
antenna is in use. Contact with antennas
affects the communication quality and may
reduce battery life due to hig her power level
during operation.
1 Use only compatible memory cards
approved by Nokia for use with this device.
Incompatible cards may damage the card and
the device and corrupt data stored on the
card.
2 Importa nt: This device is designed
to be used with a standard SIM card (see
figure) only. Use of incompatible SIM cards
may damage the card or the device, and may
corrupt data stored on the card. Please
consult your mobile o perator for the use of
a SIM card that has a mini-UICC cutout.
3 If the battery is completely discharged,
it may take several minutes before the
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charging indicator is displayed or before any
calls can be made.
4 Missed and received calls are log ged
only if supported by the network, and the
phone is switched on and within the network
service area.
5 If you only have one SIM card, put the
card into the SIM1 card holder. Some
features and services may only be available
when using the SIM card in the SIM1 card
holder. If there is a SIM card only in the SIM2
card holder, you can only make emergency
calls.
6 Both SIM cards are available at the
same time when the device is not being used,
but while one SIM card is active, for example,
making a call, the other is unavailable.
7 You can only use speed dials for the
contacts stored on your phone or on the SIM
card in the internal SIM1 card holder.
8 Using services or downloading content
may cause transfer of large amoun ts of data,
which may result in data traffic costs.
9 You can send text messages that are
longer than the character limit for a single
message. Longer messages are sent as two
or more messages. Your service provider
may charge accordingly.
Characters with accents, oth er marks, or
some language options, take more space,
limiting the number of characters that can be
sent in a single message.
10 If the item you insert in a multimedia
message is too large for the network, the
device may automatically reduce the size.
11 Only compatible devices can receive
and show multimedia messages. Messages
may look different in different devices.
12 Sending a message with an
attachment may be more expensive than
sending a normal text message. For more
information, contact your service provider.
13 Operating the device in hidden mode
is a safer way to avoid malicious software. Do
not accept Bluetooth connection requests
from sources you do not trust. You can also
switch the Bluetooth function off when you
are not using it.
14 Restoring settings does not affect
documents or files stored on your phone.
15 To enter the + character, used for
international calls, select * twice.
16 Warning: When the flight profile is
activated, you cannot make or receive any
calls, including emergency calls, or use other
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features that requir e network coverage. To
make a call, activate another profile.
Tips and Offers
To help you take maximum advantage of your
phone and services, you receive fr ee
customised text messages from Nokia. The
messages contain tips and tricks and
support.
To stop receiving the messages, select
Unsubscribe.
To provide the service de scribed above, your
mobile phone number, the serial number of
your phone, and some identifiers of the
mobile subscription are sent to Nokia when
you use the phone for the first time. Some or
all information may also be sent to Nokia
when updating software. This information
may be used as specified in the privacy
policy, available at www.nokia.com.
Network services and costs
Your device is approved for use on the
(E)GSM 900 and 1800 MHz networks. To use
the device, you need a subscription with a
service provider.
Using network services and downloading
content to your device requires a network
connection and may result in data traffic
costs. Some product features require
support from the network, and you may need
to subscribe to them.
Take care of your device
Handle your device, battery, charger and
accessories with care. The following
suggestions help yo u protect your warranty
coverage.
• Keep the device dry. Precipitation,
humidity, and all types of liquids or moisture
can contain minerals that corrode electronic
circuits. If your device gets wet, remove the
battery, and allow the device to dry.
• Do not use or store the device in dusty
or dirty areas. Moving parts and electronic
components can be damaged.
• Do not store the device in high
temperatures. High tempera tures can
shorten the life of the device, dam age the
battery, and warp or melt plastics.
• Do not store the device in cold
temperatures. When the devic e warms to its
normal temperature, moisture can form
inside the device and damage electronic
circuits.
• Do not attempt to open the d evice other
than as instructed in the user guide.
• Unauthorised modifications may
damage the device and violate regulations
governing radio devices.
• Do not drop, knock, or shake the device.
Rough handling c an break internal circuit
boards and mechanics.
• Only use a soft, clean, dry cloth to clean
the surface of the device.
• Do not paint the device. Paint can clog
moving parts and prevent proper operation.
• Switch off the device and remove the
battery from time to time for op timum
performance.
• Keep your device away from magnets or
magnetic fields.
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• To keep your important data safe, store
it in at least two separat e places, such as your
device, memory card, or computer, or write
down important information.
Recycle
Always return your used elec tronic products,
batteries, and packaging materials to
dedicated collection points. This way you
help prevent uncontrolled waste disposal
and promote the recycli ng of materials.
Check how to recycle your Nokia products at
www.nokia.com/recycling.
About Digital Rights Management
When using this device, obey all laws and
respect local customs, privacy and legitimate
rights of others, including copyrights.
Copyright protection may prevent you from
copying, modifying, or transferring pictures,
music, and other content.
Content owners may use different types of
digital rights management (DRM)
technologies to protect their intellectual
property, including copyrights. This device
uses various types of DRM software to
access DRM-protected content. With this
device you can access content protected
with WMDRM 10 and OMA DRM 1.0. If certain
DRM software fails to protect the content,
content owners may ask that such DRM
software's ability to access new DRMprotected content be revoked. Revocation
may also prevent renewal of such DRMprotected content already in your device.
Revocation of such DRM software does not
affect the use of content protected with
other types of DRM or the use of non-DRMprotected content.
Digital rights management (DRM) protected
content comes with an associated licence
that defines your rights to use the content.
Other transfer methods may not tr ansfer the
licences which need to be res tored with the
content for you to be able to continue the use
of OMA DRM-protected content after the
device memory is formatted. You may also
need to restore the licences if the fil es on
your device become corrupted.
Batteries and chargers
Battery and charger information
Your device is intended for use with a BL-5C
rechargeable battery. Nokia may make
additional battery models available for this
device. Always use original Nokia batteries.
This device is intended for use when supplied
with power from the following chargers:
AC-11. The exact Nokia charger model
number may vary depending on the plug
type, identified by E, X, AR, U, A, C, K, B, or N.
The battery can be charged and discharged
hundreds of times, but it will eventually wear
out. When the talk and standby times are
noticeably shorter than normal, replace the
battery.
Important: Talk and standby times are
estimates only. Actual times are affected by,
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for example, network conditions, device
settings, features being used, battery
condition, and temperature.
Battery safety
Always switch the device off and disconnect
the charger before removing the battery.
When you unplug a charger or an accessory,
hold and pull the plug, not the cord.
When your charger is not in use, unplug it
from the electrical plug and the devi ce. Do
not leave a fully charge d battery connected
to a charger, as overcharging may shor ten
the battery’s lifetime. If left unused, a fully
charged battery will lose its charge over time.
Always keep the battery between 15°C and
25°C (59°F and 77°F). Extreme temperatures
reduce the capacity and lifetime of the
battery. A device with a hot or cold battery
may not work temporarily.
Accidental short-circuiting can happen when
a metallic object touches the metal strips on
the battery, for example, if you carry a spare
battery in your pocket. Short-circuiting may
damage the battery or the connecting object.
Do not dispose of batteries in a fire as they
may explode. Dispose of batteries acco rding
to local regulations. Recycle when possible.
Do not dispose as household waste.
Do not dismantle, cut, open, crush, bend,
puncture, or shred cells or batteries. If a
battery leaks, do not let battery liquid touch
skin or eyes. If this happen s, immediately
flush the affected areas w ith water, or seek
medical help.
Do not modify, remanufacture, attempt to
insert foreign objects into the battery, or
immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their
intended purposes only. Improp er use, or use
of unapproved batteries or incompatible
chargers may present a risk of fire,
explosion, or other hazard, and may
invalidate any approval or warranty. If you
believe the battery or charger is damaged,
take it to a service centre for inspection
before continuing to use it. Never use a
damaged battery or charger. Only use the
charger indoors.
Additional safety informati on
Make an emergency call
1. Make sure the device is switched on.
2. Check for adequate signal strength. You
may also need to do the fo llowing:
•Insert a SIM card.
• Deactivate call restrictions you have
activated for your device, such as call barring,
fixed dialling, or closed user group.
• Make sure the flight profile is not
activated.
3. Press the end key repeatedly , until the
home screen is displayed.
4. Enter the official emergency n umber for
your present locati on. Emergency call
numbers vary by location.
5. Press the call key.
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6. Give the necessary information as
accurately as possible. Do not end the call
until given permission to do so.
Important: Activate both cellular and
internet calls, if your device supports
internet calls. The device may attempt to
make emergency calls both through cellular
networks and th rough your internet call
service provider. Connections in all
conditions cannot be guaranteed. Never rely
solely on any wireless device for essential
communications like medical emergencies.
Small children
Your device and its accessories are not toys.
They may contain small parts. Keep them out
of the reach of small children.
Medical devices
Operation of radio transmitting equipment,
including wireless phones, may interfere with
the function of inadequately p rotected
medical devices. Consult a physician or the
manufacturer of the medical device to
determine whether they are adequately
shielded from external radio frequency
energy.
Implanted medical devices
Manufacturers of medical devices
recommend a minimum separation of 15.3
centimetres (6 inches ) between a wireless
device and an implanted medical device, such
as a pacemaker or implanted car dioverter
defibrillator, to avoid potential interference
with the medical device. Persons who have
such devices should:
• Always keep the wireless device more
than 15.3 centimetres (6 inches) from the
medical device.
• Not carry the wireless device in a breast
pocket.
• Hold the wireless device to the ear
opposite the medical device.
• Turn the wireless device off if there is
any reason to suspect that interferenc e is
taking place.
• Follow the manufacturer directions for
the implanted medical device.
If you have any questions about using your
wireless device with an implanted medical
device, consult your health care provider.
Accessibility solutions
Nokia is committed to making mobile phones
easy to use for all individuals, including those
with disabilities. For more information, visit
the Nokia website at
www.nokiaaccessibility.com.
Hearing
Warning: When you use the headset, your
ability to hear outside sounds may be
affected. Do not use the headset where it can
endanger your safety.
Some wireless devices may interfere with
some hearing aids.
Nickel
The surface of this device is nickel-free.
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Protect your device from harmful content
Your device may be exposed to viruses and
other harmful content. Take the following
precautions:
• Be cautious when openi ng messages.
They may contain malicious software or
otherwise be harmful to your device or
computer.
• Be cautious when accepting connectivity
requests, browsing the internet, or
downloading content. Do not accept
Bluetooth connections from sources you do
not trust.
• Only install and use services and
software from sources that you trust and
that offer adequate security and protection.
• Install antivirus and other security
software on your device and any connected
computer. Only use one antivirus application
at a time. Using more may affect
performance and operation of the device
and/or computer.
• If you access preinstalled bookmarks
and links to third party internet sites, take
the appropriate precauti ons. Nokia does not
endorse or assume liability for such sites.
Operating environment
This device meets radio freq uency exposure
guidelines in the normal use position at the
ear or at least 1.5 centimetres (5/8 inch)
away from the body. Any carry case, belt clip,
or holder for body-worn operation should
not contain metal and should position the
device the above-stated distance from your
body.
To send data files or messages requires a
quality connection to the network. Data files
or messages may be delayed until such a
connection is available. Follow the separation
distance instructions until the transmission
is completed.
Vehicles
Radio signals may affect improperly installed
or inadequately shielded elect ronic systems
in motor vehicles such as electronic fuel
injection, electronic antilock braking,
electronic speed contro l, and air bag
systems. For more info, check with the
manufacturer of your vehicle or its
equipment.
Only qualified personnel should install the
device in a vehicle. Faulty installation or
service may be dangerous and may invalidate
your warranty. Check regularly that all
wireless device equipment in your vehicle is
mounted and operating properly. Do not
store or carry flammable liquids, gases, or
explosive materials in the same
compartment as the device, its parts, or
accessories. Remember that air bags inflate
with great force. Do not place your device or
accessories in the air bag deployment area.
Potentially explosive environments
Switch off your device in any area with a
potentially explosive atmosphere, for
example near gas pumps at service stations.
Sparks in such areas could cause an
explosion or fire resulting in bodily injury or
death. Observe restrictions in fuel service
stations, storage, and dis tribution areas;
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Page 58
chemical plants; or where blasting
operations are in progress. Areas with a
potentially explosive atmosphere are often,
but not always, clearly marked. They include
areas where you would be advised to turn off
your vehicle engine, below deck on boats,
chemical transfer or storage facilities and
where the air contains c hemicals or particles
such as grain, dust, or metal powders. You
should check with the manufacturer s of
vehicles using liquefied petroleum gas (such
as propane or butane) to determine if this
device can be safely used in their vicinity.
Certification information (SAR)
This mobile device meets guidelines for
exposure to radio waves.
Your mobile device is a radio transmitter and
receiver. It is designed not to exceed the
limits for exposure to radio waves
recommended by international guidelines.
These guidelines were developed by the
independent scientific organisation ICNIRP
and include safety margins designed to
assure the protection of all persons,
regardless of age and health.
The exposure guidelines for mobile devices
employ a unit of measurement known as the
Specific Absorption Rate or SAR. The SAR
limit stated in the ICNIRP guidelines is 2.0
watts/kilogram (W/kg) avera ged over 10
grams of tissue. Tests for SAR are conducted
using standard operating positions with the
device transmitting at its highest certified
power level in all tested frequency bands.
The actual SAR level of an operating device
can be below the maximum value because
the device is designed to use only the power
required to reach the network. That amount
changes depending on a number of factors
such as how close you are to a network base
station.
The highest SAR value under the ICNI RP
guidelines for use of the device at the ear is
1.46 W/kg.
Use of device accessories may result in
different SAR values. SAR values may vary
depending on national reporting and testing
requirements and the network band.
Additional SAR information may be provided
under product information at
www.nokia.com.
All Nokia products comply with international
and, where adopted, country specific
standards and guidelines for limiting human
exposure to electromagnetic fields. These
international standards and guidelines were
adopted after thorough reviews of the
science. Those reviews do not establish a link
between the use of mobile devices and
adverse health effects when the device is
operating within the international standards
and guidelines. We are required by the India
Department of Telecommunications to
include in this user guide the following
guidance on precaution ary measures:
You can limit exposure to radio frequency
energy by either using the device in good
reception conditions or using a hands-free
kit (e.g., Bluetooth headset, wired headset,
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Page 59
internal loudspeaker, etc). A further
precautionary measure especially for
children, pregnant women and adolescents
would be to keep calls short and consider
sending a text message (e.g., SMS) instead.
You should always ensure that the SAR value
of your mobile device is below the limit
accepted by the India Depar tment of
Telecommunications. Information about the
SAR level of Nokia devices can be obtained
from Nokia’s website at www.nokia.com.
Your mobile device is also designed to meet
the requirements for exposure to radio
waves accepted by the India Department of
Telecommunications.
DECLARATION OF CONFORMITY
Hereby, NOKIA CORPORATION declares that
this RM-827 product is in compliance with
the essential requirements and other
relevant provisions of Directive 1999/5/EC.
A copy of the Declaration of Conformity can
be found at http://www.nokia.com/global/
declaration/declarat ion-of-conformity.
Nokia, Nokia Connecting People, and WE:
logo are trademarks o r registered
trademarks of Nokia Corporation. Nokia tune
is a sound mark of Nokia Corporation. Other
product and company name s mentioned
herein may be tradem arks or tradenames of
their respective owners.
Reproduction, transfer, distribution, or
storage of part or all of the contents in this
document in any form without the prior
written permission of Nokia is prohibited.
Nokia operates a policy of continuous
development. Nokia reserves the right to
make changes and improvements to any of
the products described in this document
without prior notice.
Includes RSA BSAFE cryptographic or
security protocol software from RSA
Security.
Oracle and Java are re gistered
trademarks of Oracle and/or its affiliates.
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any use
of such marks by Nokia is under license.
This product is licensed under the MPEG-4
Visual Patent Portfolio License (i) for
personal and noncommercial use in
connection with information which has been
encoded in compliance with t he MPEG-4
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Page 60
Visual Standard by a consumer engaged in a
personal and noncommerc ial activity and (ii)
for use in connection with MPEG-4 video
provided by a licensed video provider. No
license is granted or shall be implied for any
other use. Additional information, including
that related to promotional, internal, and
commercial uses, may be obtained from
MPEG LA, LLC. See http://www.mpegla.com.
To the maximum extent permitted by
applicable law, under no circumstances shall
Nokia or any of its licensors be responsible
for any loss of data or income or any special,
incidental, consequential or indirect
damages howsoever caused.
The contents of this document ar e provided
"as is". Except as required by applicable law,
no warranties of any ki nd, either express or
implied, including, but not limited to, the
implied warranties of merchantability and
fitness for a particular purpose, are made in
relation to the accuracy, reliability or
contents of this document. Nokia reserves
the right to revise this document o r withdraw
it at any time without pri or notice.
The availability of products, features, apps,
and services may vary by region. For more
info, contact your Nokia dealer or your
service provider. This device may contain
commodities, technology or software
subject to export laws and regulations from
the US and other countries. Diversion
contrary to law is prohibited.
Nokia does not provide a warranty for or take
any responsibility for the functionality,
content, or end-user support of third-party
apps provided with your device. By using an
app, you acknowledge that the app is
provided as is. Nokia does not make any
representations, provide a warranty, or take
any responsibility for the functionality,
content, or end-user support of third-party
apps provided with your device.
The availability of Nokia services may vary by
region.
In the event of any inconsistencies between
the English language version and any Indic
language translation, the English language
version shall always prevail over the Indic
language translation.
Some operations and featur es are SIM card
and/or network dependent, MMS dependent,
or dependent on the compatibility of devices
and the content formats suppor ted. Some
services are subject to a separate charge.
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