Use the Dial Pad when placing
outside calls and using features.
Ring Indicator Lamp
flashes as telephone rings.
Due to the flexibility built into the
system, your Dialing Codes may differ
from those in this guide. Check with your
communications manager and make a
note of any differences.
In this guide, hookflash means to press
the hookswitch for about 1/2 second,
then release it.
Last Number Redial
(ST4 Only)
Lift handset and press LND to
redial your last call.
Volume Control (ST4 Only)
Use the three-position volume
control to set the loudness of ringing.
Flash (ST4 Only)
While on a call, press Flash
instead of pressing and releasing
the hookswitch.
Soft
Medium
Loud
Placing Calls
Placing an Outside Call . . .
Dial codes for outside
lines:
1. Lift handset.
Listen for dial tone.
•
WXYZ
2.+ Outside number.
You may have to dial a line group num-
•
ber (0-9) before your outside number.
When behind a PBX, you may have to
•
dial another 9 before your number.
OR
2.+ Line number (e.g., 01-16) +
Outside number.
When behind a PBX, you may have to
•
dial 9 before your number.
OR
2.+ Line number (e.g., 01-16) +
Outside number.
WXYZ
When behind a PBX, you may have to
•
dial 9 before your number.
Calling a Co-Worker, Voice Mail and Paging . . .
Dial using the
Intercom:
1. Lift handset.
2. Dial co-worker’s extension number.
If you hear ringing, wait for an
•
answer. If you hear two beeps, begin
speaking (or dial 1 to have call ring).
OR
2. For Paging, dial + 0 for All Call
or 1-7 for zones.
OR
2. To call your mailbox, dial .
If your call doesn’t go through . . .
Camp On and Callback
When you hear
system busy, use
Camp On or Callback:
Message Waiting (If you don’t have Voice Mail)
Leave a Message
Waiting when your
co-worker doesn’t
answer:
To answer a Message
Waiting left for you:
1.to Camp On (wait without hanging up).
(Intercom calls) When you hear ringing,
•
wait for the called party to answer.
(Outside calls) When you hear new
•
dial tone, place your call again.
OR
1.and hang up to leave a Callback for
a free line or extension.
Wait for the system to call you back.
•
2. Lift handset when the system rings you back.
(Outside calls) Place your call again.
•
(Intercom calls) Speak to co-worker.
•
1. Do not hang up + .
Your co-worker’s MW flashes fast.
•
If your system has Voice Mail, dialing
•
8 lets you leave a message in your
co-worker’s mailbox instead.
1. Lift handset + .
To cancel all your messages (those you
•
left and those left for you), dial 873.
Answering Calls
Answering Outside Calls . . .
Listen for two
short rings:
Answering Intercom Calls . . .
Listen for one
long ring:
Picking up calls not ringing your phone . . .
1. Lift handset.
1. Lift handset to speak.
Quick Reference for Other Features
Group Call Pickup:
Meet Me Conference:
To pick up a call ringing your pickup group:
Lift handset + ✻ #
To set up a Meet Me Conference:
Lift handset + Page parties and announce Meet
Me Conference code (#11 or #12) + Hang up+
Lift handset + Dial announced code (#11 or #12)
To join a Meet Me Conference:
Lift handset + Dial announced Meet Me
Conference code (#11 or #12)
If a call is ringing
Paging after hours:
1. Lift handset.
2.+ UNA code (01-04).
Dial the lowest code first (e.g., 01). If
•
you hear busy, try the next highest
number (e.g., 02).
When a call is ringing
a co-worker’s phone:
1. Lift handset.
2.+ Co-worker’s extension.
Have a telephone meeting (Conference) . . .
Use Conference to
have a telephone
meeting:
1. Place or answer call.
2. Hookflash + Dial extension or trunk you
want to add to Conference.
Wait for called party to answer.
•
3. Hookflash + .
Repeat steps 2 and 3 to add additional
•
parties to the Conference.
Tones you may hear . . .
Two short rings while
idle:
One long ring while idle:
Error (fast busy) tone:
An outside call is directly ringing your phone. Just
lift the handset to answer.
An intercom call is ringing your phone. Just lift
the handset to answer.
This means you made a mistake in placing a call
or using a feature. Hang up and start over.