Nitsuko ST4 User Guide

Using Your Single Line Telephone
ST4 Telephone Shown
Lift the Handset to place and answer calls.
Dial Mode Switch
[On bottom of phone.]
DP Dial Pulse
Tone Dialing
MF
(ST4 Only)
Use the Dial Pad when placing outside calls and using features.
Ring Indicator Lamp
flashes as telephone rings.
Due to the flexibility built into the system, your Dialing Codes may differ from those in this guide. Check with your communications manager and make a note of any differences.
In this guide, hookflash means to press the hookswitch for about 1/2 second, then release it.
Last Number Redial
(ST4 Only)
Lift handset and press LND to redial your last call.
Volume Control (ST4 Only)
Use the three-position volume control to set the loudness of ringing.
Flash (ST4 Only)
While on a call, press Flash instead of pressing and releasing the hookswitch.
Soft
Medium
Loud
Placing Calls
Placing an Outside Call . . .
Dial codes for outside
lines:
1. Lift handset.
Listen for dial tone.
WXYZ
2. + Outside number.
You may have to dial a line group num-
ber (0-9) before your outside number. When behind a PBX, you may have to
dial another 9 before your number.
OR
2. + Line number (e.g., 01-16) + Outside number.
When behind a PBX, you may have to
dial 9 before your number.
OR
2. + Line number (e.g., 01-16) + Outside number.
WXYZ
When behind a PBX, you may have to
dial 9 before your number.
Calling a Co-Worker, Voice Mail and Paging . . .
Dial using the
Intercom:
1. Lift handset.
2. Dial co-worker’s extension number.
If you hear ringing, wait for an
answer. If you hear two beeps, begin speaking (or dial 1 to have call ring).
OR
2. For Paging, dial + 0 for All Call or 1-7 for zones.
OR
2. To call your mailbox, dial .
If your call doesn’t go through . . .
Camp On and Callback
When you hear
system busy, use
Camp On or Callback:
Message Waiting (If you don’t have Voice Mail)
Leave a Message
Waiting when your
co-worker doesn’t
answer:
To answer a Message
Waiting left for you:
1. to Camp On (wait without hanging up).
(Intercom calls) When you hear ringing,
wait for the called party to answer. (Outside calls) When you hear new
dial tone, place your call again.
OR
1. and hang up to leave a Callback for
a free line or extension.
Wait for the system to call you back.
2. Lift handset when the system rings you back.
(Outside calls) Place your call again.
(Intercom calls) Speak to co-worker.
1. Do not hang up + .
Your co-worker’s MW flashes fast.
If your system has Voice Mail, dialing
8 lets you leave a message in your co-worker’s mailbox instead.
1. Lift handset + .
To cancel all your messages (those you
left and those left for you), dial 873.
Answering Calls
Answering Outside Calls . . .
Listen for two
short rings:
Answering Intercom Calls . . .
Listen for one
long ring:
Picking up calls not ringing your phone . . .
1. Lift handset.
1. Lift handset to speak.
Quick Reference for Other Features
Group Call Pickup:
Meet Me Conference:
To pick up a call ringing your pickup group:
Lift handset + #
To set up a Meet Me Conference:
Lift handset + Page parties and announce Meet
Me Conference code (#11 or #12) + Hang up+
Lift handset + Dial announced code (#11 or #12)
To join a Meet Me Conference:
Lift handset + Dial announced Meet Me
Conference code (#11 or #12)
If a call is ringing
Paging after hours:
1. Lift handset.
2. + UNA code (01-04).
Dial the lowest code first (e.g., 01). If
you hear busy, try the next highest number (e.g., 02).
When a call is ringing
a co-worker’s phone:
1. Lift handset.
2. + Co-worker’s extension.
Have a telephone meeting (Conference) . . .
Use Conference to
have a telephone
meeting:
1. Place or answer call.
2. Hookflash + Dial extension or trunk you want to add to Conference.
Wait for called party to answer.
3. Hookflash + .
Repeat steps 2 and 3 to add additional
parties to the Conference.
Tones you may hear . . .
Two short rings while
idle:
One long ring while idle:
Error (fast busy) tone:
An outside call is directly ringing your phone. Just lift the handset to answer.
An intercom call is ringing your phone. Just lift the handset to answer.
This means you made a mistake in placing a call or using a feature. Hang up and start over.
Handling Your Calls
Personal Speed Dial Directory
To use: Lift handset + + Bin (01-20)
Bin Stored Speed Dial Number
01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20
4 Forest Parkway
TEL: 203-926-5400 FAX: 203-929-0535
Shelton, CT 06484
PQRS
165 Matheson Blvd. E., Unit #4-6,
Mississauga, Ontario L4Z 3K2
TEL: 905-507-2888 FAX: 905-507-2971
Your call can wait at your phone . . .
Hold
Use Hold instead of leaving the handset
off-hook:
1. Do not hang up + Hookflash.
2. (Optional) Hang up.
This puts your outside call on
Exclusive Hold. Intercom calls automatically go on
Exclusive Hold when you press HOLD.
3. Do not hang up.
Easily retrieve a call
from Hold:
1. Lift handset.
2. .
PQRS
Transferring your calls . . .
Transfer
Send (Transfer) your
call to a co-worker:
To retrieve the call if
your co-worker
doesn’t want it:
To answer a call
transferred to you:
1. Hookflash + Dial your co-worker’s extension number.
To transfer the call to the Voice Mail
Automated Attendant, dial the Voice Mail master number.
2. (Optional) Announce the call when your co-worker answers.
3. Hang up.
1. Lift handset.
2. + Your co-worker’s extension.
1. Stay on the line.
The call automatically connects.
Park a call in orbit . . .
Forward your calls to a co-worker . . .
Park a call in orbit so a
co-worker can pick it
up:
Or pick up a call a
co-worker parked
for you:
1. Do not hang up. Park a call in a System Orbit
2. Hookflash + + System Park Orbit.
System Park Orbits are 60-69.
OR
Park a call at an extension (Personal Park)
2. Hookflash + + Co-worker’s extension number (300-331).
3. Page your co-worker to pick up the call.
For Paging, dial ✻1 + 0 for All Call
or ✻1 + 1-7 for zones.
4. Hang up.
1. Lift handset. For a Call Parked in a System Orbit
2. + System Park Orbit.
System Park Orbits are 60-69.
OR
For a Call Parked in a Personal Park Orbit
2. + Announced extension.
While at your desk,
forward your calls to a
co-worker or Voice
Mail:
1. Lift handset + .
2. Dial Call Forwarding type: 0 = Cancel forwarding 2 = Busy/No answer 4 = Immediate 6 = No answer
3. Dial destination extension, 0 for your oper­ator, or the Voice Mail master number.
4. Hang up.
Placing Calls Quickly
Quickly dial co-workers and outside calls . . .
System Speed Dial
To dial your stored System Speed Dial
numbers:
Personal Speed Dial
To dial your stored
Personal Speed Dial
numbers:
(Your phone cannot store System Speed Dial numbers. Your communications manager can tell you more about your company’s System Speed Dial numbers.)
1. Lift handset.
2. + System Speed Dial bin.
System Speed Dial bins are normally
200-299.
(Your phone cannot store Personal Speed Dial numbers. Ask your communications manager to store your Personal Speed Dial numbers for you.)
1. Lift handset.
2. + Personal Speed Dial bin.
Personal Speed Dial bins are 701-720.
Analog Single Line (SLT)
Quick Reference Guide
80000SLT01 July 1999
Printed in the U.S.A.
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