NITSUKO NVM 2002 Quick Reference

IDEA

User’s Guide

Part No. 17500IDE02
Issue 1-0, April 1995
Printed in U.S.A. (183)

4 FOREST PARKWAY, SHELTON, CONNECTICUT 06484 TEL: [phone] FAX: [phone]

This manual has been developed by Nitsuko America. It is intended for the use
of its customers and service personnel, and should be read in its entirety before
attempting to install or program the system. Any comments or suggestions for
improving this manual would be appreciated. Forward your remarks to:

Nitsuko America, Telecom Division

4 Forest Parkway

Shelton, CT 06484

Attention: Manager, Technical Publications

Nothing contained in this manual shall be deemed to be, and this manual does
not constitute, a warranty of, or representation with respect to, any of the equip­ment covered. This manual is subject to change without notice and Nitsuko
America has no obligation to provide any updates or corrections to this manual.
Further, Nitsuko America also reserves the right, without prior notice, to make
changes in equipment design or components as it deems appropriate. No repre­sentation is made that this manual is complete or accurate in all respects and
Nitsuko America shall not be liable for any errors or omissions. In no event
shall Nitsuko America be liable for any incidental or consequential damages in
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of Nitsuko America.

© 1995 by Nitsuko America. All Rights Reserved

Printed in U.S.A.

Table of Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

What Does IDEA Do ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

What This Guide Includes . . . . . . . . . . . . . . . . . . . . . . . . . .4

Required Setup for Using Small IDEA . . . . . . . . . . . . . . . .4

How to Use IDEA: A Step-By-Step Overview . . . . . . . . . .7

Installing Small IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Starting Up Small IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . .9

About the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

A Menu Tree for the Main Menu . . . . . . . . . . . . . . . . . . . .13

Moving Around IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Exiting IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Chapter 2 Setting Up a Link Between IDEA and NVM-Series . . . . .19

Setting Up a COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Saving the COM Port Setup Data . . . . . . . . . . . . . . . . . . .28

Loading the COM Port Setup Data . . . . . . . . . . . . . . . . . .29

Establishing a Communications Link . . . . . . . . . . . . . . . .31

Hanging Up the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Exiting Terminal Emulation Mode . . . . . . . . . . . . . . . . . .34

Accessing the Memory/Load/Verify (MLV) Functions . .35

Exiting MLV (Restarting NVM-Series) . . . . . . . . . . . . . .38

Issue 1-0 i

Table of Contents

Chapter 3 Working With the NVM-Series Database . . . . . . . . . . . .39

Using and/or Modifying the Password . . . . . . . . . . . . . . . .41

Saving the NVM-Series Database to the IDEA Computer 43

Verifying the NVM-Series Backup . . . . . . . . . . . . . . . . . .45

Restoring the NVM-Series Database . . . . . . . . . . . . . . . . .46

Archiving the NVM-Series Database to the NVM-Series

Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

De-Archiving the NVM-Series Database . . . . . . . . . . . . . .50

Upgrading the NVM-Series Software . . . . . . . . . . . . . . . .52

ii Issue 1-0

Chapter 1

Getting Started

What Does IDEA Do ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

What This Guide Includes . . . . . . . . . . . . . . . . . . . . . . . . . .4

Required Setup for Using Small IDEA . . . . . . . . . . . . . . . .4

How to Use IDEA: A Step-By-Step Overview . . . . . . . . . .7

Installing Small IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Starting Up Small IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . .9

About the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

A Menu Tree for the Main Menu . . . . . . . . . . . . . . . . . . . .13

Moving Around IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Exiting IDEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 1

Getting Started

What Does IDEA Do?

The Interactive Data/Environment Archive System (IDEA) is a software
tool which lets you access an NVM-Series system from another computer
and work with the NVM-Series database. There are three versions of the
IDEA program: Small, Medium, and Big. All three versions let you do

the following:

■ Backup (copy) the NVM-Series database to the another computer.

■ Verify that the backup was successful.

■ Restore the NVM-Series database. This procedure copies the

NVM-Series database backup to the NVM-Series computer and then
activates that database.

■ Archive (backup) the NVM-Series database to a directory on the

NVM-Series computer.

■ De-Archive an archived NVM-Series database so that it becomes the

active database.

■ Upgrade NVM-Series software
The Medium Version also lets you pack system files, unpack system files,

and decode system history into a readable format.
The Big Version provides all the features of the Medium Version plus an

Advanced Mode for working with the NVM-Series database. The
Advanced Mode lets you work with individual database files.

The IDEA program can also be used as a simple ANSI terminal emula­tion program for any IBM-compatible PC.

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 3

Getting Started

What This Guide Includes

This guide describes how to use the IDEA Small Version only.

For details on using the Medium and Big Versions, call the technical sup­port staff at Nitsuko America. To get started in using the Medium and
Big versions, you can use this guide to establish a communications link
between IDEA and the NVM-Series system. This guide does not, how­ever, include instructions for packing/unpacking files, decoding history,
or using the Advanced Mode.

Required Setup for Using Small Idea

You can use the IDEA program locally (at the NVM-Series installation
site) or remotely via a modem. An RS-232 (serial) connection between
the IDEA and NVM-Series computers is required.

You will need the following:

■ IDEA installation disk

■ IBM-compatible PC with a 3 1/2 “ high density floppy drive and a

standard DOS environment (IDEA Version 1.02 requires DOS
Version 5.0 or higher). Since you must install the IDEA program on
this PC, it will be referred to as the IDEA Host Computer.

■ Color monitor (Optional, but recommended)

■ 563Kbytes conventional RAM

■ Free disk space:

- To install Small IDEA and its Help files requires 391867 bytes

- To install Small IDEA without Help files requires 387379 bytes

- To back up the NVM-Series database onto the IDEA Host
Computer or onto the NVM-Series Computer can require from 2-6
MB. If NVM-Series has many recordings (e.g.,Welcome
Messages), you will need closer to 6 MB than 2 MB.

4 ◆ Getting Started Chapter 1 ◆ Issue 1-0

Getting Started

9-pin to 25-pin Straight-Through Cable

2
3
4
6
7
8
1
5

3
2
20
6
4
5
8
7

To Voice Mail

(9-pin)

To IDEA
(25-pin)

Required Setup for Using Small Idea (cont’d)

■ For a modem connection, make sure there is a modem and telephone

line at both the NVM-Series and IDEA sites. If one or both of the
modems are external, use a straight-through cable to connect the
modem to the computer. In a 9-pin to 9-pin or 25-pin to 25-pin
straight-through cable, pin 1 goes to pin 1, pin 2 goes to pin 2, etc. For
a 9-pin to 25-pin straight-through cable, see below:

Notes: (1) To use the IDEA’s automated modem control, you will

need to use a Hayes-compatible modem.

(2) If the NVM-Series cabinet has an internal modem and the

modem is accessible through the Automated Attendant,

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 5

make sure you know the Automated Attendant number,
the codes you press to access the Modem Mailbox, and the
Modem Mailbox’s security code, if any.

Getting Started

Required Setup for using Small IDEA (cont’d)

■ For a non-modem (i.e., local) connection you will need a null modem

cable with the following pin-outs:

25-pin to 25-pin Null Modem Cable

To Voice Mail To Modem

(25-pin) (25-pin)

3
2
20
6
4
5
8
.
7

2
3
6
20
8
.
4
5
7

IDEA25

6 ◆ Getting Started Chapter 1 ◆ Issue 1-0

Getting Started

How To Use IDEA: A Step-By-Step Overview

1. Install IDEA on the Host Computer. See page 8.

2. Connect the IDEA Host Computer to the NVM-Series. See

Required Setup for Using Small IDEA on page 4.

3. Start Up IDEA. See page 9.

4. Set the COM port parameters on the IDEA Host Computer. See

page 21.

5. Establish a communications link between the IDEA Host

Computer and the NVM-Series system. This includes setting the
COM port parameters for the NVM-Series system. See page 31.

6. Access the IDEA MLV (Memory Load/Verify) functions. See

page 35.

7. Access the desired feature. See Chapter 3.

8. (Optional) Save the setup parameters. See page 28.

9. Exit MLV. See page 38.

10. Exit IDEA. See page 17.

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 7

Getting Started

Installing Small IDEA

Before you begin the installation procedure, make sure the IDEA Host
Computer has enough free disk space. For the disk space requirements,
see Required Setup for Using Small Idea on page 4.

The installation procedure gives you the option of not installing the
HELP files. Just follow the instructions on the screen.

To INSTALL Small IDEA:
1

. Insert the IDEA disk into a floppy drive on the Host Computer.

2. Change to the drive containing the IDEA disk.

3. Use the following command to begin the installation:

INSTALL size [source] [destination]

For example: To install Small IDEA from the “A” drive to
c:\idea, type the following: INSTALL small a: c:\idea

Then press ENTER.
The INSTALL program will automatically create the destina-

tion directory if it does not exist.

4. Follow the instructions on the screen and wait for the DOS prompt to

return. Remove the disk from the drive and store it in a safe place.

8 ◆ Getting Started Chapter 1 ◆ Issue 1-0

Getting Started

Starting Up Small IDEA

To start up Small IDEA:
1

. Install Small IDEA on the Host Computer (see page 8).

2. Change to the directory that contains the IDEA program.

3. Type SM_IDEA, press ENTER. Wait for the startup screen (shown

below).

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 9

Getting Started

Starting Up Small IDEA (cont’d)

4. Press any key. You see the Main Menu (shown below).

For more information on the Main Menu, see About the Main Menu
and Main Menu Tree in this chapter.

10 ◆ Getting Started Chapter 1 ◆ Issue 1-0

Getting Started

About the Main Menu

The items on the Main Menu are briefly described below. A menu tree is
shown on the next page. For instructions on using the IDEA menus and
screens, see Moving Around IDEA later in this chapter.

■ Setup lets you set the parameters for the COM ports on the IDEA

Host Computer. Setup also lets you save the parameters so you can
load them at a later date. IDEA shows which setup parameters have
been loaded in the

the Main Menu screen.
The related topics in Chapter 2 are as follows:

Setting Up a COM Port
Saving the Setup Data
Loading the Setup Data

■ MLV (Memory Load/Verify) gives you access to the following fea-

tures: Backup, Restore, Verify, Archive, De-Archive, Upgrade, and
Modify Password. This guide only describes the Easy Mode MLV,
which includes the features listed above. The additional features pro­vided by Advanced Mode MLV are available only in BIG_IDEA.

The related topics in Chapter 2 are as follows:

Accessing the MLV Functions
Exiting MLV

Setup Data

field at the bottom right-hand corner of

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 11

Getting Started

About the Main Menu (cont’d)

The related topics in Chapter 3 are as follows:

Saving the NVM-Series Database to the IDEA Computer
Verifying the NVM-Series Backup
Restoring the NVM-Series Database
Archiving the NVM-Series Database to the NVM-Series

Computer
De-Archiving the NVM-Series Database
Upgrading the NVM-Series Software
Using and/or Modifying the Password

■ Connect establishes a serial communications link between the IDEA

Host Computer and the NVM-Series system. In fact, Connect can be
used to establish a serial communications link between the IDEA Host
Computer and any other RS-232 device.

The related topics in Chapter 2 are as follows:

Establishing a Communications Link
Hanging Up the Modem
Exiting Terminal Emulation Mode

■ Help gives you a Help screen for each item on the Main Menu.

The related topic in Chapter 1 is as follows:

Getting Help

■ Quit lets you exit IDEA.

The related topic in Chapter 1 is as follows:

Exiting IDEA

12 ◆ Getting Started Chapter 1 ◆ Issue 1-0

Getting Started

Menu Tree for IDEA Main Menu

T
M
S
L

T
M
H

H
A
M

D
N
I

G
S
C
M

C
S
P
B
S
D
I

E
S
R
V
A
D
U
P
M

C
S
P
B
S

Terminal Port
Modem
Save Setup Data
Load Setup Data

Terminal Port
Modem Port
Hang Up Modem

Hayes-Type Modem
Automated Modem Control
Manual Modem Control

Default Data File
Named Data File
Internal Default Data

General Description
Setup
Connect
MLV

COM Port
Speed
Parity
Bits Per Char
Stop Bits
Dial-Out Number
Initialization

Exit MLV
Save
Restore
Verify
Archive
De-Archive
Upgrade
Password
Modify Password

COM Port
Speed
Parity
Bits Per Character
Stop Bits

E

D
N

Easy Mode

Default Data File
Named Data File

Quit

MLV

Connect

Setup

MAIN Menu

Help

S

M

C

H

Q

(Chapter 2)

(Chapter 3)

(Chapter 1)

(Chapter 1)

A Menu Tree for the Main Menu

The IDEA Main Menu is shown below. For more information on the
items on the Main Menu, see About the Main Menu in this chapter or see
the chapter reference in the Main Menu title boxes.

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 13

Getting Started

Moving Around IDEA

The chart below shows you how to move around the IDEA screens,
which include menus, list boxes, and dialog boxes. If a menu item has an
arrow next to it, this means the item has a sub-menu.

To: Do this:

Highlight a menu item

Use the arrow keys.

OR
Press the highlighted letter in the
item’s name

Select a menu item

Highlight item (see above),
press ENTER

OR
Press ALT+ highlighted letter in
item’s name

Exit any menu
except Main Menu

Press ESC

OR
Press LEFT ARROW key to exit
the screen and go to the previous
item in the previous menu. Press

RIGHT ARROW to exit the screen

and go to next menu.

Exit Main Menu
Select an item in a list box

Select Quit
Highlight item using arrow keys,

press ENTER

14 ◆ Getting Started Chapter 1 ◆ Issue 1-0

Moving Around IDEA (cont’d)

To: Do this:

Exit a list or dialog box

Getting Started

Press ESC
Enter data
Delete a character

Move cursor left/right in data
string

Move cursor to end/beginning of
data string

Toggle insert/overwrite mode for
data entry

Type data, press ENTER

Press DEL to delete character on cur-

sor or press BACKSPACE to delete

character before cursor

Press LEFT/RIGHT ARROW

Press END/HOME

Press INSERT

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 15

Getting Started

Getting Help

IDEA provides help screens, but only if you installed them during the
installation procedure. There is a Help screen for General Description
and another for each of the three items on the Main Menu: Setup, MLV
and Connect.

To get Help:

1.

From the Main Menu: Select Help. You see the menu below.

General Description
Setup
Connect
MLV

2. Select the desired item.

3. When done, press any key to return to the Main Menu.

16 ◆ Getting Started Chapter 1 ◆ Issue 1-0

Getting Started

Exiting IDEA

The IDEA exit procedure closes all open COM ports and files and returns
you to DOS on the IDEA Host Computer.

If you use the IDEA exit procedure while in the MLV mode, the
NVM-Series system will be restarted.

To exit IDEA:

1.

From the Main Menu: Select Quit.

2. Type Y, press ENTER to exit.

OR

Type N, press ENTER to go back to the IDEA Main Menu.

Issue 1-0 ◆ Chapter 1 Getting Started ◆ 17

Chapter 2

Setting Up a Link Between IDEA and NVM-Series

Setting Up a COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Saving the COM Port Setup Data . . . . . . . . . . . . . . . . . . .28

Loading the COM Port Setup Data . . . . . . . . . . . . . . . . . .29

Establishing a Communications Link . . . . . . . . . . . . . . . .31

Hanging Up the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Exiting Terminal Emulation Mode . . . . . . . . . . . . . . . . . .34

Accessing the Memory/Load/Verify (MLV) Functions . .35

Exiting MLV (Restarting NVM-Series) . . . . . . . . . . . . . .38

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 19

Setting Up a Link Between IDEA and NVM-Series

Setting Up a COM Port

Once you know which COM port you will be using on the IDEA Host
Computer, you must use the IDEA program to set the communications
parameters for that port. The IDEA program has two COM port designa­tions: TERMINAL and MODEM. Use the chart below to figure out
which designation you should use when you go to set the COM port para­meters. If necessary, you can have one connection going on the TERMI­NAL port and another on the MODEM port.

For this type of connection:

Local (Direct)

Modem (any type), where you man-

Use this designation
to set the parameters:

TERMINAL
TERMINAL

ually enter the modem commands
Modem (Hayes-type), where

MODEM
IDEA dials the number and
sends the initialization string
(this will be referred to as

Automated Modem Control)

To save setup time in the future, you may save the current IDEA COM
port parameters and load them when you need them. See Saving Setup
Data and Loading Setup Data in this chapter.

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 21

Setting Up a Link Between IDEA and NVM-Series

Setting Up a COM Port (cont’d)

To set up a COM port:

1.

Start up IDEA (see Chapter 1). Get to the Main Menu.

2. Check the CURRENT COMMUNICATION PORT SETTINGS chart at

the bottom of the screen. See if the displayed settings meet your
needs. Keep in mind that they must match the parameters of the
NVM-Series COM port you plan on using.

If the chart is not visible, select Setup on the Main Menu. The Setup
menu and the CURRENT COMMUNICATION PORT SETTINGS chart
will appear. Press ESC to exit the menu.

3. If the settings are correct, go to the topic, Establishing a

Communications Link in this chapter. If some or all of the settings

need to be changed, go to Step 4 below.

4. From the Main Menu: Select Setup. You see the menu below:

Terminal Port
Modem
Save Setup Data
Load Setup Data

22 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Setting Up a Link Between IDEA and NVM-Series

Setting Up a COM Port (cont’d)

5. Select a port designation:

■ To set the TERMINAL port: Select Terminal Port.

■ To set the MODEM port: Select Modem, then Hayes-Type

Modem.

You see the menu below:

COM Port
Speed
Parity
Bits Per Char
STOP Bits
Dial-Out Number *
Initialization *

* Only appears if you selected Modem, then Hayes-Type Modem.

6. Select an item that needs to be changed (for an explanation of the

items, see About the Options on the next page). You will see a list of
choices. Select the appropriate choice. Your choices will show up in
the CURRENT COMMUNICATION PORT SETTINGS chart.

7. When done, press ESC until you return to the Main Menu.

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 23

Setting Up a Link Between IDEA and NVM-Series

Setting Up a COM Port (cont’d)

About the Options

➤COM Port

This is the IDEA COM port that will be used for the serial link.

DEFAULT: COM 1
ENTRIES: COM1-COM 5
NOTES: N/A

➤Speed

This option lets you set the speed (baud rate) for the IDEA COM port.

DEFAULT: 9600
ENTRIES: 110 baud

150 baud
300 baud
600 baud
1200 baud
2400 baud
4800 baud
9600 baud
19200 baud
38400 baud (not recommended)

NOTES: The speed of the selected IDEA COM port must match the

speed of the connected NVM-Series COM port

24 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Setting Up a Link Between IDEA and NVM-Series

Setting Up a COM Port (cont’d)

About the Options

➤Parity

This option lets you set the parity for the IDEA COM port.

DEFAULT: None (No parity)
ENTRIES: None

NOTES: The parity for the selected IDEA COM port must match the

➤Bits Per Char

This option let you set the number of data bits per character for the IDEA
COM port.

DEFAULT 8 bits per character
ENTRIES: 5-8 bits

NOTES The Bits Per Char (BPC) for the selected IDEA COM port

Odd
Even
Mark
Space

parity of the connected NVM-Series COM port.

must match the BPC of the NVM-Series COM port.

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 25

Setting Up a Link Between IDEA and NVM-Series

Setting Up a COM Port (cont’d)

About the Options

➤STOP Bits

This option lets you set the number of stop bits for the IDEA COM port.

DEFAULT: 1
ENTRIES: 1 or 2
NOTES: The number of stop bits for the selected IDEA COM

port must match the number of stop bits of the
connected NVM-Series COM port.

➤Dial-Out Number (For MODEM port only)

This option lets you enter the number that IDEA must dial in order to
connect to the NVM-Series modem.

DEFAULT: No number. Dial mode is DTMF digits.
ENTRIES: Up to 32 digits including the following special characters:

, = Pause
T = Dial out number as DTMF digits (Enter the “T

before the digits that should be dialed as DTMF
digits).

P = Dial out number as rotary-dial pulses. (Enter the “P”

before the digits that should be dialed as pulse
digits).

NOTES: If calling an NVM-Series internal modem through the

Automated Attendant, enter the Automated Attendant
number, 6 pauses, the access codes for the Modem
Mailbox, 6 pauses, then the Modem Mailbox security

code. (You may have to adjust the number of pauses.)

26 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Setting Up a Link Between IDEA and NVM-Series

Setting Up a COM Port (cont’d)

About the Options

➤Initialization (For MODEM Port Only)

This option lets you enter the initialization string that IDEA should
send to the modem connected to the Host Computer.

DEFAULT: AT&FS0=0S2=43E0Q0V1X4&C1&D1&W

The codes mean the following:
&F Restore factory defaults
S0=0 Do not auto-answer
S2=43 ASCII escape character (+)
E0 Turns off echoing of commands to modem
Q0 Enables result codes to be returned from modem
V1 Tells modem to use the long form for result

codes

X4 Tells modem to send extended result codes (NO

DIALTONE, BUSY, CONNECT)

&C1 Serial port carrier detect signal (DCD) follows

that of the modem

&D1 Enter the command mode upon detecting an

ON-to-OFF transition of the Data Terminal
Ready signal (DTR)

&W Write the modem configuration back to the

modem’s memory

ENTRIES: Up to 32 characters
NOTES: N/A

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 27

Setting Up a Link Between IDEA and NVM-Series

Saving the COM Port Setup Data

You can save the IDEA COM port settings and load them at a later date.
This way, you do not have to configure the COM ports every time you
use IDEA. The save procedure also saves the current passwords.

The COM port setup data may be saved as one of the following types of
files:

■ Default Data File

IDEA assigns the name “IDEA.DAT” to this file and automatically
loads it upon startup.

■ Named Data File

You can assign a name to the file and load it whenever you need it.

To load the saved COM port settings, use the Load Setup Data command
(see page 29).

To save the setup data:

1.

Start up IDEA (see Chapter 1). Get to the Main Menu.

2. Select Setup, then Save Setup Data. You see the menu below:

Default Data File
Named Data File

3. Select the desired file.

■ If you select Default Data File, IDEA saves the data and returns

you to the Main Menu.

■ If you select Named Data File, IDEA asks you to enter a name.

Do not use the name “IDEA.DAT.” Enter a name, press ENTER.
IDEA returns you to the Main Menu.

28 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Setting Up a Link Between IDEA and NVM-Series

Loading the COM Port Setup Data

You can load any COM port settings that you have saved using the Save
Setup Data command (see Saving Setup Data in this chapter.) More

specifically, you can load COM port setup data from:

■ Default Data File

This is the “IDEA.DAT” file you saved. IDEA automatically
loads this file upon startup. You can reload it any anytime.

■ Named Data File

This is the setup data file you named.

In addition, you can load this COM port setup data file:

■ Internal Default Data

The values in this setup data file are constant and are as follows:

TERMINAL Port: MODEM Port:

COM1 COM2
9600 baud 1200 baud
8 bits per character 8 bits per character
1 STOP bit 1 STOP bit
No parity No parity

Level 1 Password: CTLINC
Level 2 Password: MASTER

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 29

Setting Up a Link Between IDEA and NVM-Series

Loading the COM Port Setup Data (cont’d)

To load the setup data:

1.

Start up IDEA (see Chapter 1). Get to the Main Menu.

2. Select Setup, then Load Setup Data. You see the menu below:

Default Data File
Named Data File
Internal Default Data

3. Select the desired file.

■ If you select Default Data File or Internal Default Data, IDEA

loads the file and returns you to the Main Menu.

■ If you select Named Data File, IDEA shows you a list of all valid

choices. Select a file. If you select the choice some other file, you
will have to enter a filename, then press enter. IDEA then returns
you to the Main Menu. (If the selected file is not a valid IDEA
setup data file, IDEA displays an error message.)

30 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Setting Up a Link Between IDEA and NVM-Series

Establishing a Communications Link

After the COM port parameters have been set up and the physical connec­tions have been made, you can establish a communications link between
IDEA and NVM-Series (or any other RS-232 device). If necessary, you
can connect to one device on the TERMINAL port (directly or via a
modem) and another on the MODEM port.

To establish a link between IDEA and NVM-Series (or an RS-232
device):

1.

Set the parameters for the selected COM port on the NVM-Series or
RS-232 device. In addition to setting the NVM-Series baud rate, par­ity, etc., enable XON/XOFF for the COM port. To set the NVM­Series COM port parameters, use the NVM-Series Maintenance
Menu. Select Set Up Serial Communication Ports.

2. Set the parameters for the selected IDEA COM port. Make sure they

match the NVM-Series COM port parameters. For details, see Setting
up a COM Port in this chapter.

3. For a local link: Connect the IDEA COM port to the NVM-Series

COM port using a null modem cable. For pin-outs, see Required
Setup for Small IDEA in Chapter 1.

OR

For a modem link: If using external modems, connect them to the
NVM-Series and IDEA computers using a straight-through
cable. Otherwise, go to step 4b or 4c below. For more information,
see Required Setup for Small IDEA in Chapter 1.

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 31

Setting Up a Link Between IDEA and NVM-Series

Establishing a Communications Link (cont’d)

4. Establish a link using a, b, or c below. Once you establish a link on

the TERMINAL port, you can press Alt-X to exit terminal emulation
mode, then establish a link on the MODEM port (or vice versa). To
alternate between the links, press Alt + X.

a. To set up a local (direct) link on the TERMINAL port:

■ From the IDEA Main Menu: Select Connect.

■ Select Terminal Port. The Main Menu disappears.

■ Press ENTER to verify that the NVM-Series system is respond-

ing to the IDEA keyboard. A menu prompt should appear. To
now use the IDEA MLV functions, see Accessing the MLV
Functions later in this chapter.

OR
Press ENTER to verify that the RS-232 device is responding to
the IDEA keyboard.

b. To set up a modem connection using the TERMINAL port

(where you will be manually entering the modem commands):

■ From the IDEA Main Menu: Select Setup.

■ Select Modem, then Manual Modem Control. Make sure it is

highlighted.

■ Press ESC twice to get back to the Main Menu.

■ Select Connect, then Terminal Port. The Main Menu disap-

pears. Enter the modem commands and/or numbers. Wait for
a Connect message (if appropriate).

32 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Setting Up a Link Between IDEA and NVM-Series

Establishing a Communications Link (cont’d)

4. b. (cont’d)

■ Press ENTER to verify that the NVM-Series system is respond-

ing to the IDEA keyboard. A menu prompt should appear. To
now use the IDEA MLV functions, see Accessing the MLV
Functions later in this chapter.

OR
Press ENTER to verify that the RS-232 device is responding to
the IDEA keyboard.

c. To set up a modem link using the MODEM port

(where IDEA will be sending the modem commands):

■ From the IDEA Main Menu: Select Setup.

■ Select Modem.

■ Select Automated Modem Control. Make sure it is highlighted.

■ Press ESC twice to get to the Main Menu.

■ Select Connect.

■ Select Modem Port. The Main Menu disappears and IDEA

sends the initialization string and telephone number. Wait for a

Connect message (if appropriate).

■ Press ENTER to verify that the NVM-Series system is respond-

ing to the IDEA keyboard. A menu prompt should appear. To
now use the IDEA MLV functions, see Accessing the MLV
Functions later in this chapter.

OR
Press ENTER to verify that the RS-232 device is responding to
the IDEA keyboard.

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 33

Setting Up a Link Between IDEA and NVM-Series

Hanging up the Modem

To hang up the modem when controlling it manually through the
TERMINAL port:

■ While connected to the modem, type its hang-up command (e.g., the

hang-up command for a Hayes-type modem is ATH).

To hang up the modem when using IDEA’s Automated Modem con­trol on the MODEM port:

■ FROM the IDEA Main Menu: Select Connect, then Hang Up

Modem.

OR

From the IDEA Main Menu: Select Quit, then type Y, press ENTER

Exiting Terminal Emulation Mode

When IDEA is in terminal emulation mode, you will see the phrase

Terminal Emulation at the bottom right-hand corner of the screen. When

you exit terminal emulation mode, you return to the IDEA Main Menu.

To exit terminal emulation mode:

■ ALT+ X. You return to the IDEA Main Menu.

34 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Setting Up a Link Between IDEA and NVM-Series

Accessing the Memory Load/Verify (MLV) Functions

After you establish a communications link between IDEA and the NVM­Series system, you can access the MLV functions. The MLV functions
let you do the following:

■ Save (Backup), Restore, and/or Verify the NVM-Series database

■ Archive and/or De-Archive the NVM-Series database

■ Upgrade the NVM-Series software

■ Modify the IDEA password

Accessing MLV shuts down the NVM-Series system. If NVM-Series
does not receive an MLV command within a 10-minute interval,
NVM-Series will automatically cancel the MLV activities and restart.

To access the MLV functions:

1.

Establish a communications link. See Establishing a
Communications Link earlier in this chapter.

2. From the NVM-Series MAIN Menu: Access the Backup/Restore

function of the NVM-Series system as follows:

■ With the NVM-Series “MAIN MENU ->” prompt on the

screen: Press MA, ENTER, then the NVM-Series password, if
requested. This brings you to the MAINTENANCE Menu.

■ From the MAINTENANCE Menu: Press BR (Backup and

Restore), then press ENTER.
You see the message:

Remote MLV will suspend all activity of the Voice Mail System.
Do you wish to continue [Y/N]

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 35

Setting Up a Link Between IDEA and NVM-Series

Accessing the Memory Load/Verify (MLV) Functions
(cont’d)

■ Press Y. This suspends (but does not shut down) the NVM-Series

system. If any NVM-Series ports are busy at this point, NVM-Series
will ask you if you want to wait (W) until all ports are idle or abort
(A), which returns you to the MAINTENANCE Menu. If you press
W, NVM-Series will wait 15 seconds then check again for port activ­ity. When all ports are idle, NVM-Series system activity will be sus­pended and you will see the IDEA Main Menu screen.

OR

Press N to return to the NVM-Series MAINTENANCE Menu.

IMPORTANT: To access an MLV command (e.g., Save, Restore, etc.),

you must complete Step 3 (on the next page) within 60
seconds of completing Step 2. Otherwise, you will
have to re-enter the BR command.

36 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Setting Up a Link Between IDEA and NVM-Series

Accessing the Memory Load/Verify (MLV) Functions
(cont’d)

3. Select the desired MLV Function as follows:

■ Select MLV, then Easy Mode. You see the menu below. The

highlight is on Password.

Save
Restore
Verify
Archive
De-Archive
Upgrade
Password

■ Press ENTER.

■ Type the Level 1 or Level 2 password, then press ENTER. (This

shuts down NVM-Series.)

- Default Level 1 password is CTLINC.

It provides access to the following MLV functions:
Save, Verify, Archive.

- Default Level 2 password is MASTER.

It provides access to all the MLV functions (on the
above menu).

See also Modifying the Password in Chapter 3.

Issue 1-0 ◆ Chapter 2 Setting Up a Link Between IDEA and NVM-Series ◆ 37

Setting Up a Link Between IDEA and NVM-Series

Accessing the Memory Load/Verify (MLV) Functions
(cont’d)

4. Wait for the modified MLV Menu (shown below):

Exit MLV
Save
Restore
Verify
Archive
De-Archive
Upgrade
Password
Modify Password

5. Select the desired command. For details on the commands, see

Chapter 3.

Exiting MLV (Restarting NVM-Series)

Exiting the MLV mode restarts NVM-Series.

To exit MLV mode:

■ Select Exit MLV. You return to the IDEA Main Menu.

38 ◆ Setting Up a Link Between IDEA and NVM-Series Chapter 2 ◆ Issue 1-0

Chapter 3

Working With the NVM-Series Database

Using and/or Modifying the Password . . . . . . . . . . . . . . . .41

Saving the NVM-Series Database to the IDEA Computer 43

Verifying the NVM-Series Backup . . . . . . . . . . . . . . . . . .45

Restoring the NVM-Series Database . . . . . . . . . . . . . . . . .46

Archiving the NVM-Series Database to the NVM-Series

Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

De-Archiving the NVM-Series Database . . . . . . . . . . . . . .50

Upgrading the NVM-Series Software . . . . . . . . . . . . . . . .52

Issue 1-0 ◆ Chapter 3 Working With the NVM-Series Database ◆ 39

Working With the NVM-Series Database

Using and/or Modifying the Password

IDEA provides two password levels to protect the MLV functions:

■ Level One Password lets the user access only the following MLV

functions: Save, Verify, Archive, and Modify Password. The default
Level One Password is CTLINC.

■ Level Two Password lets the user access all the MLV functions:

Save, Verify, Restore, Archive, De-Archive, Upgrade, and Modify
Password. The default Level Two Password is MASTER.

After you use a password to access the MLV functions, you can then
modify the password. To save a modified password, see Saving the Setup
Data in Chapter 2.

If you modify the passwords, then forget what they are, you can use the
Load Setup Data command to load the Internal Default Data file. This
file loads the default Level One and Level Two passwords (CTLINC and
MASTER respectively). For loading instructions, see Loading the Setup
Data in Chapter 2.

Issue 1-0 ◆ Chapter 3 Working With the NVM-Series Database ◆ 41

Working With the NVM-Series Database

Using and/or Modifying the Password (cont’d)

To modify a password:

1.

Access the MLV Easy Mode Menu. See Accessing the MLV Function
in Chapter 2.

2. Select Modify Password.

3. Enter the password you want to change, press ENTER

4. Enter the new password, press ENTER.

5. Re-enter the new password for verification, press ENTER

If you do not re-enter it correctly, IDEA will not change the
password - go back to step 2.

42 ◆ Working With the NVM--Series Database Chapter 3 ◆ Issue 1-0

Working With the NVM-Series Database

Saving the NVM-Series Database to the Idea Computer

The Easy Mode Save command lets you save (backup) the NVM-Series
database and recordings to the IDEA Host Computer. This way, you will
have an intact database on hand should the NVM-Series database become
damaged in some way. To “fix” the damaged database, you use the Easy
Mode Restore command. This command replaces the damaged database
with the backed up database. For details, see Restoring the Database in
this chapter.

Before you use the Easy Mode Save command, you should make sure that
the IDEA Host Computer has enough free disk space to hold the backup.
You will typically need about 2-6 MB depending on the amount of
recordings in the NVM-Series system. If the NVM-Series system has
many Welcome Messages, Instruction Menus, Paging Messages, etc.,
make sure you have closer to 6 MB of free disk space. If you think the
database is close to 6 MB, you may not wish to back it up via a modem if
the modem will be using a baud rate of 2400 or less. It would take a very
long time and you may not want to tie up a telephone line for that long.
Instead, you may want to backup the NVM-Series database using the
Archive command. See Archiving the Database in this chapter.

Note: The Easy Mode Save does not backup the personal mes-

sages in the Guest, Subscriber, Network, and/or Message
Center Mailboxes.

Issue 1-0 ◆ Chapter 3 Working With the NVM-Series Database ◆ 43

Working With the NVM-Series Database

Saving the NVM-Series Database to the Idea Computer
(cont’d)

To save the NVM-Series database to the IDEA computer:

1.

Make sure IDEA computer has enough disk space to the hold the
entire backup (see the second paragraph on the previous page).

2. Access the MLV Easy Mode Menu. See Accessing the MLV

Functions in Chapter 2.

3. Select Save.

4. Type Y, press ENTER to start the Save. Then go to step 5.

OR

Type N, press ENTER to go back to the MLV Menu.

5. Type the name of the directory that will hold the saved files, press

ENTER. (If the directory does not yet exist, IDEA will create it for

you).
The ACTIVITY LOG box shows which files are being saved. The

bottom of the screen shows the elapsed time and the different options
you have while the Save procedure is taking place.

6. Wait for the message, Operation completed in the bottom right-hand

corner of the screen. Press any key to continue.

44 ◆ Working With the NVM--Series Database Chapter 3 ◆ Issue 1-0

Working With the NVM-Series Database

Verifying the NVM-Series Backup

The Easy Mode Verify command checks to see if the data in the
NVM-Series Save (backup) files on the IDEA Host Computer match the
data in the corresponding source files on the NVM-Series computer.

The Verify procedure will work correctly only if you execute it before the
data on the NVM-Series computer changes (i.e., before the NVM-Series
system restarts). Therefore, it is a good idea to use Verify immediately
after you use the Save procedure.

To verify the NVM-Series database backup:

1.

Access the MLV Easy Mode Menu. See Accessing the MLV
Functions in Chapter 2.

2. Select Verify.

3. Type Y, press ENTER to start the Verify. Then go to step 4.

OR

Type N, press ENTER to go back to the MLV Menu.

4. Type the name of the directory that holds the files to be verified, press

ENTER

The ACTIVITY LOG box shows which files are being verified. The
bottom of the screen shows the elapsed time and the different options
you have while the Verify procedure is taking place.

5. Wait for the message, Operation completed in the bottom right-hand

corner of the screen. Press any key to continue.

Issue 1-0 ◆ Chapter 3 Working With the NVM-Series Database ◆ 45

Working With the NVM-Series Database

Restoring the NVM-Series Database

The Easy Mode Restore command lets you replace the current
NVM-Series database with an NVM-Series database that was backed up
via the Easy Mode Save command. The Easy Mode Restore command
requires a Level Two password.

CAUTION

When you do a Restore, all current personal messages in
Subscriber, Message Center and Guest Mailboxes will be erased.

To restore the NVM-Series database:

1.

Make sure NVM-Series Computer has at least 2 % disk space avail­able. To see how much is available, use the NVM-Series Message
Usage Report.

If the database backup is large (closer to 6 MB than 2 MB), you may
not want to restore it via a modem if you will be using 2400 baud or
less. This is because the telephone line will be tied up for a long time
and there is a pretty good chance of losing modem carrier at some
point during a prolonged telephone call.

2. Access the MLV Easy Mode Menu. See Accessing the MLV

Functions in Chapter 2.

3. Select Restore.

4. Type Y, press ENTER to start the Restore. Then go to step 5.

OR

Type N, press ENTER to go back to the MLV Menu.

46 ◆ Working With the NVM--Series Database Chapter 3 ◆ Issue 1-0

Working With the NVM-Series Database

Restoring the NVM-Series Database (cont’d)

5. Type the name of the directory that holds the saved files, press

ENTER.

The ACTIVITY LOG box shows which files are being restored. The
bottom of the screen shows the elapsed time and the different options
you have while the Restore procedure is taking place.

6. Wait for the message, Operation completed in the bottom right-hand

corner of the screen. Press any key to continue.

Issue 1-0 ◆ Chapter 3 Working With the NVM-Series Database ◆ 47

Working With the NVM-Series Database

Archiving the NVM-Series Database to the NVM-Series
Computer

The Easy Mode Archive command lets you backup the NVM-Series data­base and recordings to a directory on the NVM-Series hard disk. This
provides a means for quick recovery in the event of database damage or
misprogramming. To “fix” a damaged database, you would simply use
the Easy Mode De-Archive command to replace the damaged database
with the backed up database. For details, see De-Archiving the Database
in this chapter. The Easy Mode Archive feature is accessible using a
Level One or Level Two password.

Note: The Easy Mode Archive command backs up all recordings

except personal messages left in Guest, Subscriber, and/or
Message Center, Network Mailboxes.

1. Make sure NVM-Series Computer has at least 2 % disk space avail-

able. To see how much is available, use the NVM-Series Message
Usage Report.

2. Access the MLV Easy Mode Menu. See Accessing the MLV

Functions in Chapter 2.

3. Select Archive.

4. Type Y, ENTER to start the Archive. Then go to step 5.

OR

Type N, ENTER to go back to the MLV Menu.

48 ◆ Working With the NVM--Series Database Chapter 3 ◆ Issue 1-0

Working With the NVM-Series Database

Archiving the NVM-Series Database to the NVM-Series
Computer (cont’d)

4. (cont’d)

The ACTIVITY LOG box shows which files are being archived. The
bottom of the screen shows the elapsed time and the different options
you have while the Archive procedure is taking place.

5. Wait for the message, Operation completed in the bottom right-hand

corner of the screen. Press any key to continue.

Issue 1-0 ◆ Chapter 3 Working With the NVM-Series Database ◆ 49

Working With the NVM-Series Database

De-Archiving the NVM-Series Database

The Easy Mode De-Archive command lets you replace the current
NVM-Series database with an NVM-Series database that was backed up
using the IDEA Easy Mode Archive command or the NVM-Series
Archive (ARC) command. The Easy Mode De-Archive command
requires Level Two password.

CAUTION

When you do a De-Archive, all personal messages in Subscriber,
Message Center, Network and Guest Mailboxes will be erased.

To De-Archive the NVM-Series database:

1.

Make sure NVM-Series Computer has at least 2 % disk space avail­able. To see how much is available, use the NVM-Series Message
Usage Report.

2. Access the MLV Easy Mode Menu. See Accessing the MLV

Functions in Chapter 2.

3. Select De-Archive.

4. Type Y, press ENTER to start the De-Archive. Then go to step 5.

OR

Type N, press ENTER to go back to the MLV Menu.

50 ◆ Working With the NVM--Series Database Chapter 3 ◆ Issue 1-0

Working With the NVM-Series Database

De-Archiving the NVM-Series Database (cont’d)

4. (cont’d)

The ACTIVITY LOG box shows which files are being de-archived.
The bottom of the screen shows the elapsed time and the different
options you have while the De-Archive procedure is taking place.

5. Wait for the message, Operation completed in the bottom right-hand

corner of the screen. Press any key to continue.

Issue 1-0 ◆ Chapter 3 Working With the NVM-Series Database ◆ 51

Working With the NVM-Series Database

Upgrading the NVM-Series Software

The Easy Mode Upgrade command lets you download a compressed file
to NVM-Series. This command is typically used to upgrade the
NVM-Series software, where the NVM-Series manufacturer provides the
software upgrade information in compressed files on floppy disks. The
Easy Mode Upgrade command requires a Level Two password.

Note: Instead of downloading one compressed file, you can down-

load a file which is composed of a list of compressed files.

To upgrade the NVM-Series database:

1.

Load the upgrade software onto the IDEA Host Computer using the
instructions provided with the upgrade disks.

2. Make sure NVM-Series computer has at least 2 % disk space avail-

able. To see how much is available, use the NVM-Series Message
Usage Report.

If the amount of data being downloaded is large (closer to 6 MB than
2 MB), you may not want to download it via a modem if you will be
using 2400 baud or less. This is because the telephone line will be
tied up for a long time and there is a pretty good likelihood of losing
modem carrier at some point during a prolonged telephone call.

3. Access the MLV Easy Mode Menu. See Accessing the MLV

Functions in Chapter 2.

52 ◆ Working With the NVM--Series Database Chapter 3 ◆ Issue 1-0

Working With the NVM-Series Database

Upgrading the NVM-Series Software (cont’d)

4. Select Upgrade.

5. Type the name of a compressed file (entering the full path), then press

ENTER. If you are entering a filename that represents a list of files,

enter the “at” sign (@) before the filename.
The ACTIVITY LOG box shows which files are being upgraded. The

bottom of the screen shows the elapsed time and the different options
you have while the Upgrade procedure is taking place.

6. Wait for the message, Operation completed in the bottom right-hand

corner of the screen. Press any key to continue.

Issue 1-0 ◆ Chapter 3 Working With the NVM-Series Database ◆ 53

Nitsuko America, Telecom Division

4 Forest Parkway

Shelton, CT 06484

TEL: [phone]
FAX: [phone]

Other Important Telephone Numbers

Sales: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5450

Customer Service: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5444

Customer Service FAX: . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5454

Technical Service: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203-925-8801

Discontinued Product Service: . . . . . . . . . . . . . . . . . . . . . .900-990-2541

Technical Training: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5430

Emergency Technical Service (After hours) . . . . . . . . . . . .203-929-7920

(Excludes discontinued products)