Page 1
Chapter 1: Overview
A general introduction to
NVM-Desktop Messaging
Chapter 2: Installation
How to install and start up
NVM-Desktop Messaging
Chapter 3: The Main Screen and Message Pane
Learn the elements of the NVM-Desktop Messaging
Main Screen and the Message Pane
Chapter 4: Message Cabinets and Action Buttons
Use the Message Action Buttons and Message Cabinets
to process and store your messages
Chapter 5: The Advanced Setup Options
Customize NVM-Desktop Messaging to
work just the way you want
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NVM-Desktop Messaging
17526DTMSUG01
User’s Guide
Page 2
This manual has been developed by Nitsuko America. It is intended for the use of its customers
and service personnel, and should be read in its entirety before attempting to install or program
the system. Any comments or suggestions for improving this manual would be appreciated.
Forward your remarks to:
Nitsuko America, Telecom Division
4 Forest Parkway
Shelton, CT 06484
http://www.nitsuko.com
Attention: Manager, Technical Publications
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a
warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and Nitsuko America has no obligation to provide any updates or
corrections to this manual. Further, Nitsuko America also reserves the right, without prior notice,
to make changes in equipment design or components as it deems appropriate. No representation
is made that this manual is complete or accurate in all respects and Nitsuko America shall not be
liable for any errors or omissions. In no event shall Nitsuko America be liable for any incidental
or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of Nitsuko America.
©1998 by Nitsuko America. All Rights Reserved.
Printed in U.S.A.
Page 3
Table of Contents
Chapter 1: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 2: Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Checking the Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installing Your NVM-Desktop Messaging Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Starting the Installation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Copying Files and Selecting the Install Destination . . . . . . . . . . . . . . . . . . . . . . . . . .5
How to Start NVM-Desktop Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Initial Startup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Starting NVM-Desktop Messaging Automatically . . . . . . . . . . . . . . . . . . . .7
Starting NVM-Desktop-Messaging from a Desktop Icon . . . . . . . . . . . . . . .7
Starting Up NVM-Desktop Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Email Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Setting Up Your Email Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Chapter 3: The Main Screen and Message Pane . . . . . . . . . . . . . . . . . . . . . . . 17
Understanding the Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the Message Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Listening To Your Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Listening To Voice Mail Messages from the Message Pane . . . . . . . . . . . . . . . . . . .20
Saving Your Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Reading Your Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Viewing Email Messages from the Message Pane . . . . . . . . . . . . . . . . . . . . . . . . . .22
The Email Viewer Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Using the Email Viewer Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Printing and Saving Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Saving Your Email Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Editing the Email Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Exiting the Email Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Reading Your Fax Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Viewing Fax Mail Messages from the Message Pane . . . . . . . . . . . . . . . . . . . . . . . .27
Using the Fax Viewer Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Assigning a Subject to your Fax Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Printing a Fax Mail Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Saving a Fax Mail Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Copying the Fax Mail Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Adjusting the Fax Mail Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Exiting the Fax Mail Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Table of Contents i
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Table of Contents
Chapter 4: Message Cabinets and Action Buttons . . . . . . . . . . . . . . . . . . . . . 35
Managing Messages with the Message Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
What Are Message Cabinets? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Knowing Which Cabinet You Are In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Knowing How Many Messages Are In a Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Holding and Saving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Using the Message Action Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
What Are The Message Action Buttons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
The Send/Record Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Record and Send Voice Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Using the Address Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Sending Your Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Compose and Send Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Composing Your Email Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Adding Recipients from a List of Names . . . . . . . . . . . . . . . . . . . . . . . . . .49
Adding Attachments to Your Message . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Editing Your Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Canceling Your Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Sending Your Email Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
The Private Listen Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Listening To Your Messages (Private Listen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
The Check Sent Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Checking On Messages You Sent (Message Check) . . . . . . . . . . . . . . . . . . . . . . . . .56
The Forward Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Forwarding Your Messages (Message Forward) . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Forwarding a Voice Mail or Fax Mail Message . . . . . . . . . . . . . . . . . . . . . .57
Recording a Comment For Your Voice Mail or Fax Mail Message . . . . . . .58
Forwarding an Email Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
The Reply Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Replying to a Message (Message Reply) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Replying to a Voice Mail or Fax Mail Message . . . . . . . . . . . . . . . . . . . . .60
Replying to an Email Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
The Make Call Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Calling the Message Sender (Make Call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
The Erase and Status Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Erasing a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Monitoring Telephone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
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Table of Contents
Chapter 5: The Advanced Setup Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
The Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Notification Options 1-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Greeting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Mailbox Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Inactive Interval Before Minimizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Manually Retrieving Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Enabling Your Sound Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
New Message Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Using Your Native Email Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Automatically Retrieving New Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Exiting NVM-Desktop Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Table of Contents iii
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Chapter 1: Overview
Chapter 1:
Overview
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Enhancing NVM-2000 Voice
Mail/Automated Attendant with:
♦ Desktop Voice Messaging
♦ Desktop Fax Mail
♦ Email Messaging
Connect to the exciting world of NVMDesktop Messaging
Complement your existing LAN and WindowsTM-based client workstations with NVM-Desktop
Messaging. Use the power, speed and simplicity of NVM-Desktop Messaging to consolidate
your Voice Mail, Fax Mail and Email in a single integrated desktop environment.
NVM-Desktop Messaging 1
Page 8
Chapter 1: Overview
NVM-Desktop Messaging —
Making your office uniquely productive
NVM-Desktop Messaging is unique among office automation tools in that it works the way you
work, with what you already have, with what you already know. There is no need for an office
infrastructure upgrade since NVM-Desktop Messaging is compatible with industry-standard
TCP-IP networks (such as Microsoft, Novell and Lantastic). In addition, NVM-Desktop
Messaging works with the most popular office operating systems: Windows 95, Windows
3.1/3.11, Windows NT and Windows for Workgroups.
The modest NVM-Desktop Messaging hardware requirements mean you won’t pay for perfor-
mance with expensive PC upgrades. Each client needs only a 486/33 PC with 8 MByte RAM
(16 MByte for more than 64 clients), 5 MByte available hard disk space and an ethernet NIC
installed. (If you want, think about an optional sound card to play your voice messages over
headphones or through your PC speakers.)
Consolidate messaging between NVM-Series Voice Mail and a
host of popular email programs.
NVM-Desktop Messaging compatibility with leading email protocols helps you preserve and
build on your employee’s knowledge base. Using the simplified email setup screens, each
employee can quickly configure their desktop to work with popular MAPI, MHS, VIM, Banyan
Vines and SMTPServer/POP Server based email programs. They can then just double-click to
read, send, forward or reply to an email within the native mail program.
Easy-to-use features that extend the capabilities of your NVMSeries Voice Mail system.
You’ll get immediate productivity gains from the simplicity and elegance of NVM-Desktop
Messaging. For example, using a convenient address-book interface you can quickly send voice
messages to co-workers or lists of co-workers. This extends the message distribution power
already in your email program to your voice messaging.
Before you turn this page . . .
To send and receive email with NVM-Desktop Messaging, your office network must provide
compatible email services. To receive fax mail messages, your NVM-Series Voice Mail system
must have the fax mail option installed. Check with your system administrator for more about
these options.
Also, before reading the rest of this guide, you should already have some familiarity with basic
Windows operation and terminology. If you need to “brush up” before you start reading, review
the documentation that came with your Windows software.
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Chapter 2: Installation
Chapter 2:
Installation
Checking the Minimum System Requirements
Before installing NVM-Desktop Messaging, be sure your system meets or exceeds the following
minimum system requirements:
Processor: . . . . . . . . . . . . . . . . . .486/33
Operating System: . . . . . . . . . . .Windows 95
Windows NT
Windows 3.1 or 3.11
Windows for Workgroups
Available Hard Disk Space: . . . .5 MByte
System Memory (RAM): . . . . . .8 MByte required for up to 64 clients
16 MByte required for more than 64 clients
Additional Hardware: . . . . . . . . .Ethernet Network Card (NIC)
Sound card to play voice messages through your PC speak-
er or headphones (optional)
Network: . . . . . . . . . . . . . . . . . .TCP/IP network (e.g., Microsoft, Novell or Lantastic)
Email Compatibility: . . . . . . . . .MAPI
MHS
VIM
Banyon Vines
SMTP Server/POP Server
Voice Mail: . . . . . . . . . . . . . . . . .NVM-2000 Release 7.01 or higher with NVM-Desktop
Server software installed.
2
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If your system meets or exceeds the requirements above, go the the next page and begin
installing your NVM-Desktop Messaging software.
Note: This manual shows the NVM-Desktop Messaging as they appear in Windows 95/NT. If you
have Windows 3.X, your screens will be slightly different but will function identically.
NVM-Desktop Messaging 3
Page 10
Chapter 2: Installation
Installing Your NVM-Desktop Messaging Software
Starting the Installation Program
To start installing your software on your client workstation:
1. Close all programs.
2. Insert NVM-Desktop Messaging Installation Disk 1 into your 31/2” disk drive.
3. Click Start ➱ Run. You see:
4. Click Browse and then double-click on the 3 1/2” drive that contains Installation Disk 1.
You see:
5. Double-click on the file Setup.exe. You see:
6. Click OK to start the installation program.
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Chapter 2: Installation
Installing Your NVM-Desktop Messaging Software
Copying Files and Selecting the Install Destination
To continue with the installation:
1. The installation program will now begin copying files to your hard disk, and then prompt you
to insert Disk 2 when required.
2. Insert Disk 2 and click OK. After a few moments, you see:
2
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3. If you have any other programs running, click Exit Setup and return to step 1 above.
OR
If you don’t have any other programs running, click OK to continue. You see:
NVM-Desktop Messaging 5
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Chapter 2: Installation
Installing Your NVM-Desktop Messaging Software
Copying Files and Selecting the Install Destination (Cont’d)
4. To install NVM-Desktop Messaging in the default location (C:\UNIMSG), click
and go on to step 6.
OR
Click Change Directory to select another location and go to step 5.
OR
Click Exit Setup to quit the installer and continue later on.
5. If you selected Change Directory in Step 4, you see:
● Double-click on the directory you want to use.
● Click OK and go back to step 4.
6. Insert disks 3 and 4 and click OK when the installer requests them. When the installation
completes, you see:
7. Click OK. You see:
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Page 13
Initial Startup Options
Once you finish installing the Desktop Messaging software, you automatically have the following startup options:
● Double-click the Desktop Messaging icon in the folder left open on your screen.
● Click Start ➱ Programs ➱ Desktop Messaging ➱ Desktop Messaging.
Starting NVM-Desktop Messaging Automatically
To have Desktop Messaging start automatically each time you power up or reboot
your PC:
1. Double-click , navigate to and then open the following two folders:
C:\Windows\Start Menu\Programs\Startup
C:\Unimsg (or the directory you chose during installation).
2. In C:\Unimsg, right click on Unimsg.exe, and while holding down the right mouse button,
drag the file into C:\Windows\Start Menu\Programs\Startup.
3. Release the right mouse button.
4. Click Create Shortcut(s) Here.
When you reboot your PC, NVM-Desktop Messaging will automatically start up.
Chapter 2: Installation
How to Start NVM-Desktop Messaging
2
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Starting NVM-Desktop Messaging from a Desktop Icon
To create a desktop icon for NVM-Desktop Messaging:
1. Double-click , navigate to and then open the folder C:\Unimsg (or the directory you
chose during installation).
2. Right click on Unimsg.exe, and while holding down the right mouse, button drag the file
onto your desktop.
This automatically creates the desktop icon.
3. Double click on your desktop to start up NVM-Desktop Messaging.
NVM-Desktop Messaging 7
Page 14
Chapter 2: Installation
How to Start NVM-Desktop Messaging
Starting Up NVM-Desktop Messaging
To start up NVM-Desktop Messaging:
1. Launch NVM-Desktop Messaging by one of the methods from The NVM-Desktop Messaging
Startup Options on the previous page. You see the logon screen:
When you start NVM-Desktop Messaging for the first time, you go directly to the Setup
Screen (step 4 on the next page).
● Skip to step 4 if you want to set up your server and email options right away.
OR
● Click CANCEL, then OK at the Network Connect Error message to return to this step.
This screen has the following options:
Data Entry Boxes
Use the Data Entry Boxes to enter information that identifies your mailbox, telephone extension number and Voice Mail Security Code.
Mailbox Number: This is your subscriber mailbox number. Once you enter this number,
it will appear automatically in subsequent logons. (Ask your system
administrator if you don’t know your subscriber mailbox. Normally,
your subscriber mailbox uses your extension number.)
Extension Number: Your telephone extension number. Once you enter this number, it will
appear automatically in subsequent logons.
Security Code: Your subscriber mailbox security code. (Again, ask your system
administrator if you don’t know your security code.)
Menu Items:
The Logon Screen has two Menu Items: one for configuring your email and another for setting the default size of the NVM-Desktop Messaging screen.
Setup: Set up the TCP/IP server and email options. See page 11 for more.
(Your system administrator can help you with these settings.)
Option: Select the default size of the NVM-Desktop Messaging window. Full
Screen enabled (selected) maximizes the window size. Full Screen
disabled (not selected) gives you the normal (smaller) window. You
can always use the normal Windows controls to minimize, maximize
and resize the NVM-Desktop Messaging screen later on.
Buttons:
In addition to the Logon Screen Data Entry Boxes and Menu Items, there are three buttons at
the bottom of the screen.
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Chapter 2: Installation
How to Start NVM-Desktop Messaging
Cancel: Click this button to exit the Logon Screen and shut down NVM-
Desktop Messaging. You cannot backup or undo after canceling.
Remote Logon: Click Remote Logon to clear the Data Entry Boxes so you can log
onto another mailbox (not your own). You can use this to check your
own voice or fax messages from a co-worker’s PC. You cannot use
remote logon to check email.
OK: Click OK to start NVM-Desktop Messaging and launch the Main Screen.
2. In the Data Entry Boxes, type in your Mailbox Number, Extension Number and Security
Code (if any).
If you are logging onto a co-worker’s mailbox, click the Remote Logon button before
entering your data.
3. Click the Options Menu Item and either select (check) or deselect (uncheck) Full Screen.
You can always use the standard Windows controls to resize your screen later on if you
change your mind.
4. Click the Setup Menu Item. You see the Setup Screen:
2
2
5. In the TCP/IP section of the Setup Screen (your System Administrator can help you with
these settings):
● Enter the Voice Mail Server Service Number (default is 2000).
● Enter the the Voice Mail Server IP Address (default is 200.0.0.2).
6. If you want to use email with your NVM-Desktop Messaging, turn to Setting Up Your Email
Services on page 11.
OR
If you don’t want to use email, be sure the Enable E-Mail box is deselected and then click the
OK button.
You return to the Logon Screen.
NVM-Desktop Messaging 9
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Chapter 2: Installation
How to Start NVM-Desktop Messaging
Starting Up NVM-Desktop Messaging (Cont’d)
7. In the Logon Screen (see below), make sure you have correctly entered:
● Your subscriber Mailbox Number.
● Your phone system Extension Number.
● Your subscriber mailbox Security Code (if any).
8. Click the OK button to start NVM-Desktop Messaging. You will see the Main Screen:
10
9. To start using NVM-Desktop Messaging right away, turn to Chapter 3, The Main Screen and
Message Pane.
OR
To customize additional NVM-Desktop Messaging options, turn to Chapter 5: Advanced
Setup Options.
Page 17
Setting Up Your Email Services
To set up your email options:
1. From the Logon Screen (shown below), click Setup:
You see the Setup Screen:
Chapter 2: Installation
Email Setup
2
2
2. If requested by your System Administrator, check the Enable E-Mail Debug box.
This turns on a background utility that may help your System Administrator troubleshoot
any email setup problems.
3. Check the Enable E-Mail box.
4. Select the email protocol that is already set up on your PC and make the required entries.
(The following screens show the options for each available email protocol. Ask your System
Administrator if you need help with these entries.)
NVM-Desktop Messaging 11
Page 18
Chapter 2: Installation
Email Setup
MAPI
VIM
12
Page 19
MHS
VINES
Chapter 2: Installation
Email Setup
2
2
NVM-Desktop Messaging 13
Page 20
Chapter 2: Installation
Email Setup
SMTP/POP3
5. After selecting your email protocol and making the necessary entries, click the OK button.
You return to the Logon Screen.
6. In the Logon Screen (see below), make sure you have correctly entered:
● Your subscriber Mailbox Number.
● Your phone system Extension Number.
● Your subscriber mailbox Security Code (if any).
14
7. Click the OK button to start NVM-Desktop Messaging. You will see the Main Screen:
Page 21
Chapter 2: Installation
Email Setup
2
2
8. To start using NVM-Desktop Messaging right away, turn to Chapter 3, The Main Screen and
Message Pane.
OR
To customize additional NVM-Desktop Messaging options, turn to Chapter 5: Advanced
Setup Options.
NVM-Desktop Messaging 15
Page 22
16
Page 23
Chapter 3: The Main Screen and Message Pane
The Main Screen and Message Pane
Understanding the Main Screen
The NVM-Desktop Messaging Main Screen is divided into six sections:
● The Menu Items (see Chapter 5) . . .for setting advanced messaging options for your mailbox.
● The Message Pane . . . . . . . . . . . .showing all the messages in the Message Cabinet you
● The Message Cabinets . . . . . . . . .storing the three categories of messages (New, Held
● The Message Action Buttons . . . .providing one-click access to the messaging features
● The Help Bar . . . . . . . . . . . . . . . .listing a brief description of each item on the Main
● The Date and Time Bar . . . . . . . .displaying the current date and time.
Menu Items
Chapter 3:
have selected.
and Saved).
you use the most.
Screen as you pass your mouse over it.
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3
Message Action
Buttons
Message Pane
Date and Time Bar
Message Cabinets
Help Bar
NVM-Desktop Messaging 17
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Chapter 3: The Main Screen and Message Pane
Using the Message Pane
Message Type
and Length
Message Sender
Message Date
The Active Message Cabinet
The Message Pane displays the voice mail, email and fax mail messages in the active Message
Cabinet. (For more on Message Cabinets, see page 35.) Each time you start NVM-Desktop
Messaging, it uses two rules to sort the messages in the Message Pane: the sort order set in your subscriber mailbox and the type of message. If your mailbox is set up for First-In-First-Out (FIFO), your
oldest messages display first. (This is the default setting.) If your mailbox is set up for Last-In-FirstOut (LIFO), your newest messages display first. In addition, your email messages always display
after your voice and fax messages. Your system administrator can explain more about these options.
For each message, the Message Pane shows:
● The Message Type . . . . . . . . . . . .Each message type has a unique icon.
Message Time Message Subject
18
is for voice mail messages. The icon is normally
gray. If it is red, the message was marked by the
sender as Urgent.
is for fax mail messages. If it is red, the message
was marked by the sender as Urgent.
is for email messages. Normally, the square in
the upper right corner of the icon is blue.
● The Message Length . . . . . . . . . .For voice mail messages, this is the total length of the
recorded message. For voice mail messages, the length
is shown in seconds (e.g., 10.1S) if it is less than one
minute long. Otherwise, it is shown in minutes (e.g.,
1.2M). For fax mail messages, the length is shown in
pages (e.g., 1P is a one page fax). Length does not
apply to email messages.
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Chapter 3: The Main Screen and Message Pane
Using the Message Pane
Click to sort your messages by type (current session only), Your messages sort in the following
order: voice, fax, email.
● The Message Sender . . . . . . . . . .This field shows who sent you the message.
For voice mail messages (and fax mail messages forwarded without a comment), this field shows caller’s
Subscriber Mailbox name, if programmed. If not programmed, it shows the caller’s extension number. This
field does not use the extension name programmed in
the telephone system.
For voice and fax mail messages, this field shows the
name and/or number of the outside caller if Caller ID
is set up to provide this information. If not set up, it
shows Outside Caller.
For email messages, this field shows the email name of
the caller. This name is determined by your email server’s setup. This is the same as the name that appears in
the From field in your email program.
Click to sort your messages by sender
(current session only). They are sorted alphabetically
according to the first letter shown in the From field.
● The Message Date . . . . . . . . . . . .This field shows the date the message arrived.
3
3
Click to sort your messages by date (current session only). Note that MHS and VINES email
systems cannot sort email by date.
● The Message Time . . . . . . . . . . . .This field shows the time the message arrived.
Click to sort your messages by time (current
session only).
● The Message Subject . . . . . . . . . .This field shows the subject of the message.
For voice mail messages (and fax mail when you are
viewing the fax), the subject is the optional text you
can enter when you listen to the message. This helps
identify the content of the message on screen without
having to listen to it each time. See page 20 for more
on assigning a subject to a message.
For email messages, this is the text in the Subject field
of your email program. You cannot sort your messages
by subject.
NVM-Desktop Messaging 19
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Chapter 3: The Main Screen and Message Pane
Listening To Your Voice Mail Messages
Listening to Voice Mail Messages from the Message Pane
To listen to a voice mail message:
1. Click on the voice mail message in the Message Pane and press Enter.
OR
Double-click on the voice mail message in the Message Pane.
If your PC has a sound card installed, you can normally skip to step 3. If the message you
select was marked as Confidential, you can send the message to your phone for private
listening (see step 2 below), or play the confidential message over your PC speakers.
You see:
2. When your phone rings, lift the handset or press SPK and say “hello.”
After a few seconds, you hear: Ready.
3. You see the Listen Options screen. Use this screen to review your message, as follows:
20
● PREV. MSG and NEXT MSG . . .Click these buttons to skip to the previous or next mes-
sage in your mailbox. This lets you review all your
messages without returning to the Message Pane. If the
next or previous message is a fax or email, you automatically switch viewers.
● PLAY . . . . . . . . . . . . . . . . . . . . . . Click PLAY to play the currently selected message.
● PAUSE . . . . . . . . . . . . . . . . . . . . .Click PAUSE to alternately start and stop message
playback.
● From: . . . . . . . . . . . . . . . . . . . . . .Shows you who the message is from.
● Subject: . . . . . . . . . . . . . . . . . . . . Type a few words of text to identify the message. This
text will display in the Subject field of the Message Pane.
● File Menu Item and
Message Radio Button . . . . . . . . .If you don’t have a sound card, these options are dis-
abled in this mode. If you have a sound card, go to
Saving Your Voice Mail Messages on the next page.
4. Click Exit to leave the Listen Options screen and return to the Message Pane.
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Chapter 3: The Main Screen and Message Pane
Listening To Your Voice Mail Messages
Saving Your Voice Mail Messages
If you have a sound card installed, you can save voice mail messages as Windows audio-visual
(wav) files. Once saved, you can attach these files to your email, use them in multimedia presentations, archive them in a database or permanently save them on your hard disk. Note that you
cannot save a voice mail message as a wav file if you are in the Private Listen mode. For more
on Private Listen, turn to page 53.
To save a voice mail message as a wav file:
1. Access your message. You see the Listen Options screen.
2. Click File.
3
3
3. Click Save As.
4. In the File name box, type in the name you want to use for your message. Do not change
the file extension. Also, leave the Save file as type box unchanged.
5. If necessary, select the drive and folder in the Network, Drives and Folders boxes.
You can optionally check the Read only box to save your message in read only format.
This prevents you and co-workers from opening the saved attachment and unintentionally
changing it.
6. Click OK to save your message.
NVM-Desktop Messaging 21
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Chapter 3: The Main Screen and Message Pane
Reading Your Email Messages
Viewing Email Messages from the Message Pane
To view an email message:
1. Click on the email message in the Message Pane and press Enter.
OR
Double-click on the email message in the Message Pane.
2. You see the Email Viewer screen (sample message shown). Use this screen to review and
process your email.
If you have the option Use Native E-Mail Send Dialog enabled, your native email program’s new message screen will launch instead. Turn to page 73 for more.
22
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Chapter 3: The Main Screen and Message Pane
The Email Viewer Fields
● From: . . . . . . . . . . . . . . . . . . . . . .This field shows who sent you the message.
● Sent: . . . . . . . . . . . . . . . . . . . . . . .This field shows the date and time the message was sent.
● To: . . . . . . . . . . . . . . . . . . . . . . . .This field shows your name.
● cc: . . . . . . . . . . . . . . . . . . . . . . . . .This field shows the names of co-workers that were
● bcc: . . . . . . . . . . . . . . . . . . . . . . . .This field is blank for all messages you receive.
Reading Your Email Messages
“carbon copied” on your message. This means they
have received copies of your message.
● Subj: . . . . . . . . . . . . . . . . . . . . . . .This field shows the subject of the message.
● Msg: . . . . . . . . . . . . . . . . . . . . . . .This field contains the message text.
● Certified . . . . . . . . . . . . . . . . . . . .If this box is checked, the message sender will receive
● Attachments: . . . . . . . . . . . . . . . .This field shows all the attachments to your message (if
Using the Email Viewer Buttons
. . . . . . . . . . . . . . . . . .Go to the previous message in your Message Pane.
. . . . . . . . . . . . . . . . . . . . .Close the Email Viewer and return to the Message Pane.
. . . . . . . . . . . . . . . . . .Go to the next message in your Message Pane.
a notification when you read the message.
any). These are separate files that you can save to your
hard disk. See Saving Your Email Attachments on page
25 for more.
NVM-Desktop Messaging will activate whichever
mode is appropriate for your message. For example, if
the previous message is a fax mail message, the Fax
Viewer will automatically launch.
3
3
NVM-Desktop Messaging 23
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Chapter 3: The Main Screen and Message Pane
Reading Your Email Messages
Printing and Saving Email Messages
To print an email message:
1. Click File ➱ Print message.
The displayed email will automatically print on your default printer.
To change your printer ’s setup options:
1. Click File ➱ Printer Setup.
You see the printer setup screen for your default printer.
To save the text of your email message:
1. Click File ➱ Save message as. You see:
24
2. In the File name box, type in the name you want to use for your fax message. Leave the
Save file as type box unchanged.
3. If necessary, select the drive and folder in the Network, Drives and Folders boxes.
You can optionally check the Read only box to save your file in read only format. This
prevents you and co-workers from opening the saved text and unintentionally changing
the message text.
4. Click OK to save your message.
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Chapter 3: The Main Screen and Message Pane
Saving Your Email Attachments
To save your email attachments to your hard disk:
1. In the Attachments box, click on the attachment you want to save.
2. Click File ➱ Save attachments as. You see:
3. In the File name box, type in the name you want to use for your attachment. Use the same
file extension as that used for the attachment. Leave the Save file as type box unchanged.
4. If necessary, select the drive and folder in the Network, Drives and Folders boxes.
You can optionally check the Read only box to save your attachment in read only format. This prevents you and co-workers from opening the saved attachment and unintentionally changing it.
5. Click OK to save your message.
Reading Your Email Messages
3
3
NVM-Desktop Messaging 25
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Chapter 3: The Main Screen and Message Pane
Reading Your Email Messages
Editing the Email Message
This option lets you access the standard Windows editing commands: Cut, Copy and Paste. The
normal Windows shortcuts (Ctrl-X, Ctrl-C and Ctrl-V) are also valid for these options. You can
use this option, for example, to include email text in a separate memo or copy text from one
email to another.
To edit an email message (before saving it):
1. Select the portion of the message you want to edit.
2. Click Edit. You see:
3. Cut, copy and paste your text as required.
Exiting the Email Viewer
To exit the email viewer and return to the Message Pane:
1. Click File. You see:
2. Click Exit.
You return to the Message Pane.
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Chapter 3: The Main Screen and Message Pane
Reading Your Fax Mail
Viewing Fax Mail Messages from the Message Pane
To view a fax mail message:
1. Click on the fax mail message in the Message Pane and press Enter.
OR
Double-click on the fax mail message in the Message Pane.
2. You see Fax Viewer screen (sample message shown). Use this screen to review and process
your fax mail.
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3
NVM-Desktop Messaging 27
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Chapter 3: The Main Screen and Message Pane
Reading Your Fax Mail
Using the Fax Viewer Buttons
. . . . . . . . . . . . . .Zoom in (enlarge) the fax currently showing in the Fax
Viewer.
. . . . . . . . . . . . . .Zoom out (reduce) the fax currently showing in the
Fax Viewer.
. . . . . . . . . . . . . .Assign a subject to your fax mail. See Assigning a
Subject to your Fax Mail below.
. . . . . . . . . . . . . .This button replaces the Subject button above if the
sender recorded voice comments for the fax. Click on
this button to listen to the voice comments.
. . . . . . . . . . . . . .Go to the previous message in your Message Pane.
NVM-Desktop Messaging will activate whichever
mode is appropriate for your message. For example, if
the previous message is an email, the email viewer
will automatically launch.
. . . . . . . . . . . . . .Go to the next message in your Message pane.
Assigning a Subject to your Fax Mail
To assign a subject to your fax mail:
1. Make sure the message is displayed in the Fax Viewer.
2. Click . You see:
3. Type a subject into the Subject text block (up to 27 characters).
4. Click Exit.
The subject you type will show up in the Subject field in the Message Pane.
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Chapter 3: The Main Screen and Message Pane
Printing a Fax Mail Message
To print a Fax Mail Message:
1. Click File ➱ Print. You see:
The size of your fax message and your selected printer determine the entries in the Paper
Size and Image Size boxes.
2. Use the Scale Options box to resize your fax for printing.
● Don’t Scale . . . . . . . . . . . . . . . . . .prints your fax at its original size. If the dimensions of
Reading Your Fax Mail
your fax are larger than the displayed Paper Size,
some of your fax may be cut off when printed.
3
3
● Fit to Page . . . . . . . . . . . . . . . . . .automatically scales your fax to fit the Paper Size area.
● Scale . . . . . . . . . . . . . . . . . . . . . . .lets you manually enter a percentage of reduction or
enlargement.
3. Click OK to print your fax.
NVM-Desktop Messaging 29
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Chapter 3: The Main Screen and Message Pane
Reading Your Fax Mail
Saving a Fax Mail Message
To save a Fax Mail Message:
1. Click File ➱ Save As. You see:
2. Open up the Save file as type box and select the file format in which you want to save
your fax message. The choices are:
Windows Bitmap (bmp)
DCX files (dcx)
Encapsulated Postscript (eps)
FaxMan Fax File (fmf)
COMPUSERVE GIF (GIF)
JPEG (jpg)
PC Paintbrush (pcx)
PNG Images (png)
Tag Image File Format (tif)
3. In the File name box, type in the name you want to use for your fax message.
4. If necessary, select the drive and folder in the Network, Drives and Folders boxes.
5. Click OK to save your message.
30
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Chapter 3: The Main Screen and Message Pane
Copying the Fax Mail Image
You can copy the displayed fax mail image into another application, such as a paint program or
word processing application.
To copy the fax mail image:
1. Click Edit ➱ Copy.
2. Switch to the destination application.
3. Paste the fax mail image into the destination application.
Refer to the documentation that came with your application for more information on how
to do this.
Adjusting the Fax Mail Image
You can invert, mirror and rotate the displayed fax message. Inverting an image turns the black
areas to white, and the white areas to black. Mirroring an image creates a mirror image of the fax
(like looking at your fax message in a mirror). Rotating the message flips the image on its side or
flips it upside down.
Reading Your Fax Mail
3
3
To invert the fax message:
1. Click Image ➱ Invert.
2. Click Invert.
The black areas of the image turn white, and the white areas turn black.
NVM-Desktop Messaging 31
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Chapter 3: The Main Screen and Message Pane
Reading Your Fax Mail
Adjusting the Fax Mail Image (Cont’d)
To mirror the fax message:
1. Click Image ➱ Mirror.
2. Click Horizontal to mirror the image horizontally.
OR
Click Vertical to mirror the image vertically.
To rotate the fax message:
1. Click Image ➱ Rotate.
32
2. Select the degree of clockwise rotation (90, 180 or 270 degrees).
The fax image will rotate according to the option you select.
To change the fax message view:
1. Click Image ➱ View.
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Chapter 3: The Main Screen and Message Pane
Reading Your Fax Mail
2. Select the desired view option:
● 25% . . . . . . . . . . . . . . . . . . . . . . .Reduces the fax message view to 1/4 (25%) of the
actual message size.
● 50% . . . . . . . . . . . . . . . . . . . . . . .Reduces the fax message view to 1/2 (50%) of the
actual message size.
● Actual Size . . . . . . . . . . . . . . . . . .Displays the fax message at its actual size (no enlarge-
ment or reduction).
● 200% . . . . . . . . . . . . . . . . . . . . . .Enlarges the fax message view to twice (200%) of the
actual message size.
● 400% . . . . . . . . . . . . . . . . . . . . . .Enlarges the fax message view to four times (400%) of
the actual message size.
● Stretch to Window . . . . . . . . . . . .Stretches the fax message view to fit the width of the
Fax Viewer window. Depending on the message, this
mode can distort the proportions (i.e., aspect ratio) of
the message view.
● Fit to Window . . . . . . . . . . . . . . .Resizes the fax message view so that the message fits
completely within the Fax Viewer window. The mode
does not distort the proportions of the message.
3
3
Exiting the Fax Mail Viewer
To exit the Fax Mail Viewer:
1. Click File ➱ Exit.
NVM-Desktop Messaging 33
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34
Page 41
Chapter 4: Message Cabinets and Action Buttons
Chapter 4:
Message Cabinets and Action Buttons
Managing Messages With The Message Cabinets
What Are Message Cabinets?
Located beneath the Message Pane, the Message Cabinets are electronic “file drawers” in which
you store voice mail, email and fax mail messages. There are three Message Cabinets:
● New Messages . . . . . . . . . . . . . . .All your new messages automatically go into this cabinet.
● Held Messages . . . . . . . . . . . . . . .Held messages are those to which you have partially
listened. NVM-Desktop Messaging holds them in this
cabinet until you have time to sort them out.
4
4
● Saved Messages . . . . . . . . . . . . . .The Saved Messages cabinet holds all the messages
you have saved. These messages are saved permanently in NVM-Series memory. They will remain in this
cabinet until you delete them. Note that viewing an
email or fax mail message automatically saves it.
Knowing Which Cabinet You Are In
You can tell which cabinet you are in by the position of the Message Cabinet drawer. The drawer
is out for the cabinet you are in. The drawers are in for the other cabinets. In the screen above,
you are in the New Messages cabinet.
Knowing How Many Messages Are In a Cabinet
The numbers to the right of the Message Cabinet names show the number of messages currently
in the cabinet. In the screen above:
● The New Messages Cabinet has six messages.
● The Held Messages Cabinet has one message.
● The Saved Messages Cabinet has three messages.
NVM-Desktop Messaging 35
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Chapter 4: Message Cabinets and Action Buttons
Managing Messages with the Message Cabinets
Holding and Saving Messages
You can use the Message Pane to either hold or save messages. You do this by dragging a new
message to either the Held Messages or Saved Messages Message Cabinet. Note that you cannot
drag an email message to the Held Messages cabinet.
To move a message to a different Message Cabinet:
This is an easy way to move New Messages to either the Held Messages cabinet or the
Saved Messages cabinet.
1. Click on a message in the Message Pane.
2. While holding the left mouse button down, drag the message to the destination cabinet.
For example, if you drag a new message to the Saved Messages cabinet, NVM-Desktop
Messaging saves the message.
The Message Cabinet Hierarchy
Think of the Message Cabinets as a three tier hierarchy (see below). For email, you can always
drag a message to a cabinet lower in the hierarchy (e.g., from New to Saved), but you cannot
drag a message up in hierarchy (e.g., from Saved to New). You can, however, drag a voice mail
or fax mail message into any cabinet.
Erasing Messages
To erase a message from any Message Cabinet:
1. Click on the message you want to erase.
2. Press Del or Delete. You see:
3. Click Yes to erase the message.
Click No to return to the Message Pane without erasing.
36
You can also use the Erase Action Button to erase messages. Turn to page 64 for more on
using this button.
OR
Page 43
Chapter 4: Message Cabinets and Action Buttons
Using the Message Action Buttons
What Are The Message Action Buttons?
There are eight Message Action Buttons just above the Message Pane. Use these buttons to send
messages and access a host of other voice mail features.
. . . . . . . . . . . . . . . . . . . .Record and Send Messages
. . . . . . . . . . . . . . . . . . . .Private Listen
. . . . . . . . . . . . . . . . . . . .Message Check
Record and send voice mail messages and greetings.
You can also compose and send email messages.
Listen to the highlighted voice mail message through
your phone. If you don’t have a sound card, this is the
same as double-clicking a voice mail message in the
Message Pane.
Check on the status of voice mail message you sent,
and the status of fax mail you sent for which you
recorded a comment.
4
4
. . . . . . . . . . . . . . . . . . . .Message Forward
Forward the highlighted voice mail or fax mail message to a co-worker, or the highlighted email to anyone
with an internet email address.
. . . . . . . . . . . . . . . . . . . .Message Reply
Reply to the highlighted voice mail, fax mail or email
message.
. . . . . . . . . . . . . . . . . . . .Make Call
Automatically place a call to the sender on the highlighted voice mail or fax mail message.
. . . . . . . . . . . . . . . . . . . .Erase Message
Erase (delete) the highlighted voice mail, email or fax
mail message.
. . . . . . . . . . . . . . . . . . . .Mailbox Status
Shows the status of the telephone connection to your
subscriber mailbox.
NVM-Desktop Messaging 37
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Chapter 4: Message Cabinets and Action Buttons
The Button
Record and Send Voice Mail Messages
You can record and send messages to your co-workers. NVM-Desktop Messaging can deliver
these messages right away or you can mark them for Future Delivery. In addition, you can record
your mailbox name, your own mailbox greeting or your Park and Page message. If you need to
learn more about these features, refer to your NVM-Series User Guide or ask your System
Administrator.
To record and send a voice mail message, or to record a greeting:
1. Click . You see:
2. Click Voice. You see:
38
3. When your phone rings, lift the handset or press SPK and say “hello.”
After a few seconds, you hear: Ready.
You see:
4. Select the type of voice recording you want to make.
● Message . . . . . . . . . . . . . . . . . . . .Voice Mail message.
● Future Delivery . . . . . . . . . . . . . .Future Delivery Voice Mail message.
● Name . . . . . . . . . . . . . . . . . . . . . .Your voice mailbox name.
● Page Greeting . . . . . . . . . . . . . . . .Your Paging Message (if you have Park and Page set up
in your phone system).
● Greeting 1-3 . . . . . . . . . . . . . . . . .Your personal Mailbox Greeting. You can record all three
greetings: your active greeting and your two alternate
greetings.
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Chapter 4: Message Cabinets and Action Buttons
The Button
5. Click RECORD and start recording your greeting.
6. While recording, you can use the following controls:
● PLAY . . . . . . . . . . . . . . . . . . . . . . Plays the recorded message or greeting.
● PAUSE . . . . . . . . . . . . . . . . . . . . . Pauses your recording. Press RECORD to start recording
again.
● STOP . . . . . . . . . . . . . . . . . . . . . .Stops your recording. You have to stop or pause before
you can save your recording. You can also press STOP
and RECORD to rerecord your message.
● RECORD . . . . . . . . . . . . . . . . . . .Starts recording, or restarts recording if you have paused.
● SAVE . . . . . . . . . . . . . . . . . . . . . . Saves your recording.
● CANCEL . . . . . . . . . . . . . . . . . . .Cancels your recording without saving it.
● Slider Bar . . . . . . . . . . . . . . . . . . .Drag the slider to go forward or backward in your
message. You may find this helpful if you want to edit
(rerecord) parts of your message.
4
4
7. Click SAVE.
What happens next depends on the type of message you recorded.
● If you recorded a Name, Page Greeting or Mailbox Greeting, you return to the message pane.
NVM-Desktop Messaging 39
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Chapter 4: Message Cabinets and Action Buttons
The Button
Record and Send Voice Mail Messages (Cont’d)
● If you recorded a voice mail message, you see the Address Screen. (Turn to page 41 for more
on using this screen.)
40
● If you recorded a Future Delivery voice mail message, you see the Future Delivery Address
Screen. (Turn to page 46 for more on using this screen.)
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Chapter 4: Message Cabinets and Action Buttons
The Button
Using the Address Screen
The Address Screen lets you select a co-worker or a group of co-workers that will receive your
voice message. You do this by placing names into the Send List from your company’s Main
Directory or from your own Personal Directory. You can also use the Address Screen to mark the
message as Urgent, Confidential or Return Receipt requested.
4
4
To load your company’s Main Directory into the Address Screen:
1. Click Load main directory. You see:
You can move the scroll bar up and down to view the names in your Main Directory.
NVM-Desktop Messaging 41
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Chapter 4: Message Cabinets and Action Buttons
The Button
Record and Send Voice Mail Messages (Cont’d)
Using the Address Screen (Cont’d)
To add co-workers to your Personal Directory:
Method 1
1. Load the Main Directory into the Address Screen.
2. Select a name in the Main Directory.
You can shift click to add a consecutive range of names, or Ctrl click to add a non-consecutive group of names.
3. Click the Personal Directory Add button.
42
Method 2
1. Load the Main Directory into the Address Screen.
2. Click Add to Personal Dir.
3. Select a name in the Main Directory.
You can shift click to add a consecutive range of names, or Ctrl click to add a non-consecutive group of names.
4. If you selected a single name, double-click or press Enter to add it to your Personal Directory.
OR
If you selected a range or group of names, press Enter to add them to your Personal Directory.
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The Button
To delete a co-worker from your Personal Directory:
1. Select a name in your Personal Directory.
You can shift click to add a consecutive range of names, or Ctrl click to add a non-consecutive group of names.
2. Click the Personal Directory Delete button.
To add co-workers in your Personal Directory to your Send List:
1. Select a name in your Personal Directory.
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4
2. Double-click the selected name.
OR
Press Enter.
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The Button
Record and Send Voice Mail Messages (Cont’d)
Using the Address Screen (Cont’d)
To add co-workers to your Send List:
Method 1
1. Load the Main Directory into the Address Screen.
2. Select a name in the Main Directory.
You can shift click to add a consecutive range of names, or Ctrl click to add a non-consecutive group of names.
3. Click the Send List Add button:
44
Method 2
1. Load the Main Directory into the Address Screen.
2. Click Add to Send List.
3. Select a name in the Main Directory.
You can shift click to add a consecutive range of names, or Ctrl click to add a non-consecutive group of names.
4. If you selected a single name, double-click or press Enter to add it to your Send List.
OR
If you selected a range or group of names, press Enter to add them to your Send List.
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The Button
To delete co-worker from your Send List:
1. Select a name in your Send List.
You can shift click to add a consecutive range of names, or Ctrl click to add a non-consecutive group of names.
2. Click the Send List Delete button.
To mark a message as Urgent or Confidential, or to request a Return Receipt:
For more information on Urgent and Confidential Messages, or Return Receipts, review
your NVM-Series User Guide or ask your System Administrator.
1. Check the Address Screen Urgent, Confidential and/or Return Receipt boxes.
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The Button
Record and Send Voice Mail Messages (Cont’d)
Using the Address Screen (Cont’d)
To select the time and date for a Future Delivery message:
46
You can only do this if you initially chose to place a Future Delivery message. Turn back
to page 38 for more.
To learn about Future Delivery messages, refer to your NVM-Series User Guide or ask
your System Administrator.
1. Select the time inside the Time dialog box.
2. Type in the new time using the format HH:MM AM/PM (hours, minutes, AM or PM).
3. Select the date inside the DATE dialog box.
4. Type in the new date using the format MM/DD (month and day).
Sending Your Message
To send a message:
1. Using one of the previous methods, add co-workers to the Send List.
For Future Delivery Messages, be sure to enter the delivery time and date.
2. Click .
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Compose and Send Email Messages
Composing Your Email Message
You can send email messages right from NVM-Desktop Messaging, without having to launch or
learn a separate email program. Select co-workers to receive carbon copies of your message and
even add file attachments to your mail.
To compose your email message:
1. Click . You see:
2. Click E-Mail. You see the Compose New Mail screen:
The Button
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4
If you have the Use Native E-Mail Send Dialog option enabled, you will see the new mail
screen for your native email program instead.
3. Enter data into the following Compose New Mail fields:
● To: . . . . . . . . . . . . . . . . . . . . . . . .Enter the message recipient (i.e., anyone with a valid
internet address). Click the To: button to see a list of your
co-workers. See Adding Recipients from a List of Names
one page 49..
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Chapter 4: Message Cabinets and Action Buttons
The Button
Compose and Send Email Messages (Cont’d)
Composing Your Email Message (Cont’d)
● Cc: . . . . . . . . . . . . . . . . . . . . . . . .Assign the addresses of recipients who should receive a
“carbon copy” of your message. Click the Cc: button to
see a list of your co-workers. See Adding Recipients from
a List of Names on page 49.
● Bcc: . . . . . . . . . . . . . . . . . . . . . . . .Include the addresses of recipients who should receive a
blind “carbon copy” of your message. The message recipient is unaware of who receives a blind carbon copy. See
Adding Recipients from a List of Names on page 49.
● Subject: . . . . . . . . . . . . . . . . . . . .Type in the subject of your message.
● Add Attachments button . . . . . . .Used this button to add attachments to your email mes-
sage (see Adding Attachments to Your Message on
page 51).
● Message . . . . . . . . . . . . . . . . . . . .Type in the text of your message.
● Certified . . . . . . . . . . . . . . . . . . . .Check in the Certified box to send a Certified (return
receipt) email message. You will be notified when the
message recipient reads your message. This option is
for internal email only.
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The Button
Adding Recipients from a List of Names
NVM-Desktop Messaging allows you to select message recipients from a list of names — rather
than typing email addresses manually. You will find this to be helpful when you are not sure of a
name and don’t want the message rejected by your mail server.
To add recipients from a list of names:
1. While in the Compose New Mail screen, click , , or .
You see:
Address List
Recipient List
2. Use the following buttons and options:
● Show Names from the . . . . . . . . .Select the list of names from which you want to
choose. You should have a Personal Address Book and
any other lists provided by your email server.
● Type Name or Select from List . .Start typing the recipient's name in this box. NVM-
Desktop Messaging will do a “look ahead” and display
the name that most closely matches what you type.
The name becomes highlighted in the address list.
● Address List . . . . . . . . . . . . . . . . .This list shows the names in the address book you
have selected. Use the scroll bars or cursor keys to
scroll through the list and find the name you want. You
can shift click to select a consecutive range of names,
or Ctrl click to select a non-consecutive group.
● Recipient List . . . . . . . . . . . . . . . .Shows the list of message recipients.
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Chapter 4: Message Cabinets and Action Buttons
The Button
Compose and Send Email Messages (Cont’d)
Adding Recipients from a List of Names (Cont’d)
● Select . . . . . . . . . . . . . . . . . . . . . .Moves the highlighted names from the Address List to
the Recipient List.
● New . . . . . . . . . . . . . . . . . . . . . . . .Lets you add entries to Address Books, create personal
distribution lists and associate additional contact information for your entries. This button is the same as the
New button in your native email program. Refer to the
documentation that came with that program for the
specifics.
● Properties . . . . . . . . . . . . . . . . . . .Shows the mail properties (such as the postoffice) of
the selected address. This button is the same as the
Properties button in your native email program. Refer
to the documentation that came with that program for
the specifics.
● Find . . . . . . . . . . . . . . . . . . . . . . .Allows you to search for names in the active Address
List. You can search for first names, last names, or portions of names. This button is the same as the Find button in your native email program. Refer to the documentation that came with that program for the specifics.
3. Click when you are done.
You return to the Compose New Mail screen. NVM-Desktop Messaging automatically
adds your selections to your recipient list.
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The Button
Adding Attachments to Your Message
An attachment is a file that is sent along with your message. When the message recipient
receives your message, they can extract the file you have attached and save it to their hard disk.
You can attach any valid Windows file such as a document, image, spreadsheet and graph.
To add attachments to your message:
1. While in the Compose New Mail screen, click . You see:
4
4
2. Use the Drives, List Files of Type and navigation windows to locate the attachment you
want to add.
3. Click to add the file into the attachment list. You can click later on if you
want to delete it.
4. When you are done adding attachments, click .
You return to the Compose New Mail screen. The attachment will be sent along with your
message.
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The Button
Compose and Send Email Messages (Cont’d)
Editing Your Message
Use the Compose New Mail editing functions to edit your message, subject and addresses, if
required.
To edit your message:
1. Select a portion of your message, subject or address.
2. Click File ➱ Edit. You see:
3. Use this screen to cut, copy and paste text.
You can also use the standard Windows editing shortcuts Ctrl-x, Ctrl-c and Ctrl-v.
Canceling Your Message
If you change your mind and don’t want to send your message, cancel it.
To cancel your message:
52
1. Click File ➱ Exit or click .
You return to the Message Pane.
Sending Your Email Message
When you are done composing and addressing your email message, it is time to send it.
To send your email message:
1. Click . You see:
2. Click OK to return to the Message Pane.
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Chapter 4: Message Cabinets and Action Buttons
Listening To Your Messages (Private Listen)
The Private Listen button lets you listen to your messages, your mailbox name, your Park and
Page message and your mailbox greetings privately from your telephone. If you have a sound card
installed, Private Listen always calls your telephone instead. If you don’t have a sound card, use
the Private Listen button as an alternative to double-clicking on a message in the Message Pane.
To listen to your messages:
1. Highlight a message in the Message Pane and click .
OR
Drag and drop a message from the Message Pane onto the button. You see:
The Button
2. When your telephone rings, answer it (by speaking) and go to step 3. If you don’t answer or
your phone is busy, you see:
Click OK to cancel and return to the Message Pane.
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The Button
Listening To Your Messages (Private Listen) (Cont’d)
3. You hear “Ready” and the Listen Options screen appears:
4. Select from the following options:
● PREV. MSG and NEXT MSG . . .Click these buttons to skip to the previous or next mes-
sage in your mailbox. This lets you review all your
messages without returning to the Message Pane. If the
next or previous message is a fax or email, you automatically switch to the appropriate viewer.
● PLAY . . . . . . . . . . . . . . . . . . . . . .Click PLAY to start playing the currently selected
message.
● PAUSE . . . . . . . . . . . . . . . . . . . . .Click PAUSE to alternately start and stop message
playback.
● From: . . . . . . . . . . . . . . . . . . . . . .Shows you who the message is from.
● Subject: . . . . . . . . . . . . . . . . . . . . Type in a few words of text to identify the message. This
text will display in the Subject field of the Message Pane.
● Message Radio Button . . . . . . . . .Check this button to listen to the selected voice mail
message.
● Name Radio Button . . . . . . . . . . .Check this button to listen to your recorded mailbox
name. Turn to page 38 for more on recording your
name.
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The Button
● Page Greeting Radio Button . . . .Check this button to listen to your recorded Park and
Page message. Turn to page 38 for more on recording
this message.
● Greeting 1-3 Radio Button . . . . .Check this button to listen to your recorded mailbox
greetings (1-3). Turn to page 38 for more on recording
these greetings.
● File Menu Items . . . . . . . . . . . . . .These options are disabled in this mode.
5. Click Exit to leave the Listen Options screen and return to the Message Pane.
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The Button
Checking On Messages You Sent (Message Check)
You can check to see if a message recipient has listened to the voice mail messages you have
sent them. Message Check applies exclusively to voice mail messages — not email or fax mail.
However, if you record comments to a fax mail message, you can use Message Check.
To check the status of messages you have sent to a co-worker:
1. Click . You see:
2. Enter your co-worker ’s mailbox number and click OK. You see a Message Pane showing all
the messages you have sent to your co-worker that they have not listened to.
56
3. You can use the same message handling options in this pane that you use in your own
Message Pane. For example, you can double-click a message to listen to it, or press Delete
to erase it.
4. Click on a Message Cabinet to return to your own Message Pane.
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Chapter 4: Message Cabinets and Action Buttons
Forwarding Your Messages (Message Forward)
Forwarding a Voice Mail or Fax Mail Message
You can forward any of your voice mail or fax mail messages to a co-worker. Forwarding lets
you share important messages, initially sent just to you, with people whom you work closely.
To forward a voice mail or fax mail message:
1. Select the voice mail or fax mail message in the message pane and click .
OR
Drag and drop a message from the Message Pane onto the button.
In either case, you see:
The Button
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4
2. Using the normal Address Screen options (see page 41), add the co-workers that should
receive the forwarded message to the Send List.
If you want to record a comment to go along with the forwarded message, refer to
Recording a Comment for Your Voice Mail or Fax Mail Message on the next page before
going to step 3 below.
3. Click .
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The Button
Forwarding Your Messages (Message Forward) (Cont’d)
Recording a Comment For Your Voice Mail or Fax Mail Message
Before forwarding your message, you may want to add a comment to it. Your comment would
typically introduce the message or add important clarifying information.
To record a comment for your message:
1. Before forwarding your message, click . You see:
2. When your phone rings, lift the handset or press SPK.
After a few seconds, you hear: Ready.
58
3. Click RECORD and start recording your comment.
4. While recording, you can use the following controls:
● PLAY . . . . . . . . . . . . . . . . . . . . . . Plays the recorded message or greeting.
● PAUSE . . . . . . . . . . . . . . . . . . . . . Pauses your recording. Click RECORD to start record-
ing again.
● STOP . . . . . . . . . . . . . . . . . . . . . .Stops your recording. You have to stop or pause before
you can save your recording. You can also click STOP
and RECORD to rerecord your message.
● RECORD . . . . . . . . . . . . . . . . . . .Starts recording, or restarts recording if you have paused.
● SAVE . . . . . . . . . . . . . . . . . . . . . . Saves your recording.
● CANCEL . . . . . . . . . . . . . . . . . . .Cancels your recording without saving it.
● Slider Bar . . . . . . . . . . . . . . . . . . .Drag the slider to go forward or backward in your
message. You may find this helpful if you want to edit
(rerecord) parts of your message.
5. Click SAVE.
You return to the Address Screen.
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Chapter 4: Message Cabinets and Action Buttons
The Button
Forwarding an Email Message
Share an important email message by forwarding a copy to anyone with an internet address. You
can add text to the top of the message before forwarding it — similar to adding a comment to a
voice mail message. You can also attach additional files to the message.
To forward an email message:
1. Select the email message in the message pane and click . You see:
4
4
If you have the Use Native E-Mail Send Dialog option enabled, you will see the forward
screen for your native email program instead.
2. Using the normal Compose New Mail options (see page 47), address and modify your message as required.
3. Click to send your forwarded message.
You return to the Message Pane.
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The Button
Replying to a Message (Message Reply)
Replying to a Voice Mail or Fax Mail Message
You can reply to a voice mail or fax mail message from a co-worker with a single click. You
don’t need to know your co-worker’s extension number or call their mailbox.
To reply to a voice mail or fax mail message:
1. Select the voice mail or fax mail message in the message pane and click .
OR
Drag and drop a message from the Message Pane onto the button.
If you’re already off hook and in your mailbox, skip to step 3.
In either case, you see:
2. When your telephone rings, answer it and go to step 3.
If you don’t answer or your phone is busy, you see:
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Click OKto cancel this message and return to the Message Pane.
3. You hear “Ready” and the Recording Options screen appears:
4. Click RECORD and start recording your comment.
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Chapter 4: Message Cabinets and Action Buttons
The Button
5. While recording, you can use the following controls:
● PLAY . . . . . . . . . . . . . . . . . . . . . . Plays the recorded message or greeting.
● PAUSE . . . . . . . . . . . . . . . . . . . . . Pauses your recording. Click RECORD to start record-
ing again.
● STOP . . . . . . . . . . . . . . . . . . . . . .Stops your recording. You have to stop or pause before
you can save your recording. You can also click STOP
and RECORD to rerecord your message.
● RECORD . . . . . . . . . . . . . . . . . . .Starts recording, or restarts recording if you have paused.
● SAVE . . . . . . . . . . . . . . . . . . . . . . Saves your recording.
● CANCEL . . . . . . . . . . . . . . . . . . .Cancels your recording without saving it.
● Slider Bar . . . . . . . . . . . . . . . . . . .Drag the slider to go forward or backward in your
message. You may find this helpful if you want to edit
(rerecord) parts of your message.
6. Click SAVE. You see:
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NVM-Desktop Messaging returns you to the Message Pane.
7. Click OK.
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The Button
Replying to a Message (Message Reply) (Cont’d)
Replying to an Email Message
Easily reply to an email message without having to compose and address a new message. You
can add text to the top of the message before replying to it — similar to adding a comment to a
voice mail message. You can also attach additional files to the reply.
To reply to an email message:
1. Select the email message in the Message Pane and click .
OR
Drag and drop the email message from the Message Pane onto the button.
In either case, you see:
62
If you have the Use Native E-Mail Send Dialog option enabled, you will see the reply
screen for your native email program instead.
2. Using the normal Compose New Mail options (see page 47), address and modify your mes-
sage as required.
3. Click to send your reply.
You return to the Message Pane.
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Chapter 4: Message Cabinets and Action Buttons
Calling the Message Sender (Make Call)
The Make Call Message Action Button allows you to automatically call the person who left you
a voice mail or fax mail message. You don’t have to know the caller’s phone number or mailbox
number — NVM-Desktop Messaging remembers it and dials it for you.
Make Call is always available for messages received from your co-workers. It is also available
for outside callers if your system has Caller ID and certain options enabled in programming.
Your mailbox must have a greeting recorded and have the “Ask Caller’s Number” option
enabled. Ask your System Administrator for more information on these options.
To automatically make a call to the message sender:
1. Highlight the message in the Message Pane and click .
OR
Drag and drop the message from the Message Pane onto the button.
If you’re already off hook and in your mailbox, you won’t see the following screen.
In either case, you see:
The Button
4
4
2. When your telephone rings, answer it and go to step 3. You see:
In the example above, you are calling the front desk at extension 301.
3. Your call automatically goes through when the called party answers.
If you don’t answer your phone in step 2 or cannot get through to the called party in step
3, you see:
Click OKto cancel this message and return to the Message Pane.
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The and Buttons
Erasing a Message
You can easily erase any voice mail, email or fax mail message right from the Main Screen.
To erase a voice mail, email or fax mail message:
1. Highlight the message in the Message Pane and click .
OR
Drag and drop the message from the Message Pane onto the button.
In either case, you see:
You can delete your recorded name, Park and Page greeting or mailbox greeting instead
by clicking the appropriate radio button before going to step 2.
2. Click to erase the message.
OR
Click to cancel and return to the Message Pane.
Monitoring Telephone Status
Use the Status Message Action Button to monitor and control the status of your telephone. The
status button has two modes:
● On Hook . . . . . . . . . . . . . . . . . . . .
● Off Hook . . . . . . . . . . . . . . . . . . .
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The telephone is idle (hung up). This is the normal status of your phone while you are viewing your Main
Screen and listening using your sound card.
The telephone is in use (off hook). Your telephone is
off hook when you are using Private Listen, recording
a message, or anytime while listening if you don’t
have a sound card.
If you want, you can click the Off Hook Status button to
hang up your phone instead of hanging up the handset.
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The Menu Items
The Menu Items (see below) allow you to set advanced options for both NVM-Desktop
Messaging and your own mailbox. Following is a brief description of each item. More detailed
descriptions begin on page 66.
Chapter 5: The Advanced Setup Options
Chapter 5:
The Advanced Setup Options
Notification Option 1-3 . . . . . . . . . .sets up Message Notification for your mailbox.
Greeting Options . . . . . . . . . . . . . . .enables your mailbox greeting and Auto Attendant Do
Not Disturb.
Mailbox Options . . . . . . . . . . . . . . . .configures options for mailbox such as Auto Help and
Call Waiting.
Inactive interval before minimizing . .determines how long the NVM-Desktop Messaging
Main Screen displays while idle before automatically
minimizing.
Get New E-Mail messages . . . . . . . .manually retrieves your email messages.
Use Sound Card . . . . . . . . . . . . . . . .allows NVM-Desktop Messaging to use your PC
sound card (if you have one installed).
New Message Audible Alarm . . . . . .turns the new message audible alarm on and off.
New Message Visual Alarm . . . . . . .turns the new message visual alarm on and off.
Use Native E-mail send dialog . . . . .allows NVM-Desktop Messaging to use the built-in
Compose New Mail screen or your native email program when composing messages.
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The Menu Items
Disable auto retrieving of new E-mail messages when minimized
Disable auto retrieving of new E-mail messages when maximized
Enables/disables automatically retrieving of email
messages while minimized and maximized.
Notification Options 1-3
You can have NVM-Desktop Messaging call you when you receive messages while away from
your desk. If you have questions about Message Notification after reading this part, see your
User Guide or ask your System Administrator for more specifics.
To set up your Message Notification options:
1. Click Options ➱ Notification Option 1-3. For the option you select, you see:
Available only
when you deselect
All Messages.
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2. Check or clear the radio box of each option as follows:
On/Off . . . . . . . . . . . . . . . . . . . . . . . .turns Message Notification on and off.
Normal, Radio Pager, Digital Pager . .lets you select the type of number you want your mail-
box to call. Use Normal if you want notification to call
an outside number or system extension. Choose Radio
Pager if notification will call radio pager (with or
without an announcer). Select Digital Pager notification to call a digital pager.
Security . . . . . . . . . . . . . . . . . . . . . . .requires you to enter your mailbox security code after
you accept a notification call at a telephone. This gives
you an added measure of security.
All Messages, Urgent Messages . . . .allows you to select the type of messages for which
you will receive notification. You can receive notification for all messages, or just those marked as urgent. If
you deselect All Messages, you can enter the mailbox
from which you want to receive messages.
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The Menu Items
Urgent Priority . . . . . . . . . . . . . . . . .lets you specify the urgent message calling priority for
the notification option selected. For example, if the
calling priority is 1, an urgent message will try this
notification option first. If it is 3, the urgent message
will try this option only after trying notification
options 1 and 2 first. Don’t leave this box blank if
Urgent Messages is checked. If you do, you won’t
receive notification for urgent messages.
Start/End Time . . . . . . . . . . . . . . . . .is the schedule for the notification option selected.
Notification will occur between the times specified in
this option. To make the schedule active around the
clock, enter the same time for the start and stop time.
Since you have three different notification options (1-
3), you can have three different notification destinations. For example, you can have notification call your
car phone from 7:00AM-8:00AM, again from 5:00PM6:00PM, and then call your home from 6:00PM to
7:00AM. Also see Notification Number below.
Notification Number . . . . . . . . . . . .is the number Message Notification will call. In addi-
tion to a telephone number, you can also enter unique
commands. See your User Guide or ask your System
Administrator for the specifics.
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3. Click to accept your entries for this option.
OR
Click to cancel your entries without saving.
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The Menu Items
Greeting Options
Use this option to select which of your three mailbox greetings you want to be active. Callers
hear the active greeting when they call your mailbox. You also use this option to turn Auto
Attendant Do Not Disturb on and off for the active greeting. When Auto Attendant Do Not
Disturb is on, Automated Attendant calls will not ring your phone. If Auto Attendant Do Not
Disturb is off, Automated Attendant calls will try your phone. If you do not answer or are busy,
callers will hear your active mailbox greeting. To learn more about your mailbox greeting and
Auto Attendant Do Not Disturb, see your Users Guide or ask your System Administrator. To
record your mailbox greeting, turn to page 38.
To set up your mailbox greeting and Auto Attendant Do Not Disturb:
1. Click Options ➱ Greeting Options. You see:
2. Select the mailbox greeting you want to make active.
3. For the active greeting, click the Auto Att. Dnd On/Off radio box to turn Auto Attendant Do
Not Disturb on or off.
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4. Click to accept your entries for this option.
OR
Click to cancel your entries without saving.
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Mailbox Options
The Mailbox Options screen controls six important options for your mailbox. See step 2 below
for a description of each option. If you need to learn more about your Mailbox Options, see your
Users Guide or ask your System Administrator.
To set up your mailbox options:
1. Click Options ➱ Mailbox Options. You see:
2. Check or clear the radio box of each option as follows:
Auto Help . . . . . . . . . . . . . . . . . . . . .allows you to enable or disable Auto Help. Auto Help
Chapter 5: The Advanced Setup Options
The Menu Items
is the automatic “mini” menu of options that plays
right after you call your mailbox, after you listen to a
message, or when you pause recording or exceed the
recording limit.
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Auto Time Stamp . . . . . . . . . . . . . . .turns the Auto Time Stamp feature on and off. After
playing a message, Auto Time Stamp announces the
time and date the message was left as well as the number of the message sender.
Call Waiting . . . . . . . . . . . . . . . . . . .turns Call Waiting beeps on and off. If enabled, you
hear these beeps while you are busy on a call. Note
that these beeps are provided by your NVM-Series
voice mail system, not your phone system.
Call Announcing . . . . . . . . . . . . . . . .lets you know who is calling before putting the person
through to your extension. Check the Call Announcing
radio box to turn the option on — clear the box to turn
it off.
Auto Forward . . . . . . . . . . . . . . . . . .automatically copies each of your messages to another
person’s mailbox, called your “partner mailbox.” Use
this radio box to turn Auto Forward on and off. Use the
Mailbox field to enter the “partner mailbox” number.
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Chapter 5: The Advanced Setup Options
The Menu Items
Mailbox Options (Cont’d)
Security . . . . . . . . . . . . . . . . . . . . . . .allows you to assign a security code for your mailbox.
Once assigned, you will have to enter this code each
time you call your mailbox. Your security code can be
up to six digits long.
3. Click to accept your entries for this option.
OR
Click to cancel your entries without saving.
Inactive Interval Before Minimizing
When your mailbox is idle, it will automatically minimize after the Inactive Interval Before
Minimizing time expires. This is important because your mailbox is busy as long as the Main
Screen displays. If you need to retrieve your messages from home, for example, you can only do
so while your Main Screen is minimized. This is also a helpful security feature since you know
your Main Screen will automatically “hide” if you are called away from your desk.
To change the Inactive Interval Before Minimizing time:
1. Click Options ➱ Inactive interval before minimizing. You see:
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2. Click the up arrow to increase the interval before minimizing.
OR
Click the down arrow to decrease the interval before minimizing.
The maximum interval you can set is 999 minutes.
3. Click to accept your entries for this option.
OR
Click to cancel your entries without saving.
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Chapter 5: The Advanced Setup Options
Manually Retrieving Email Messages
You can manually retrieve your email messages at any time, without waiting for NVM-Desktop
Messaging to automatically update your Message Pane. This might be helpful, for example,
before leaving your office for the evening. Just before going home, select this option to see if
there are any new messages waiting for delivery on your email server.
Also use this option to manually retrieve your email if you have the Disable auto retrieving of
new E-mail messages when minimized or Disable auto retrieving of new E-mail messages when
maximized options enabled. Turn to page 73 for more on these two options.
Note: NVM-Desktop Messaging automatically updates your Main Screen with your latest email
messages every 1 1/2 minutes.
To manually retrieve your email messages:
1. Click Options ➱ Get New Email messages. You see:
Your Message Pane is automatically updated with any undelivered email messages.
The Menu Items
Enabling Your Sound Card
If you have a sound card and speakers installed and want to use them for playing messages, be
sure to enable this option. If disabled, any time you try to play a message NVM-Desktop
Messaging will call your telephone for a private listening.
To enable your sound card (if installed):
1. Click Options ➱ Use Sound Card.
If enabled, there will be a check next to the Use Sound Card option. If disabled, the option
is unchecked.
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Chapter 5: The Advanced Setup Options
The Menu Items
New Message Alarms
When your Main Screen is minimized, NVM-Desktop Messaging can send you an audible and
visual alarm whenever you get a new message. You don’t have to keep checking your main
screen for new mail. The audible alarm is:
● When don’t have a sound card installed: Abeep in your computer’s speaker.
OR
● When you have a sound card installed: The voice prompt “you have new messages.”
The visual alarm is a pop-up reminder.
To enable the new message audible alarm:
1. Click Options ➱ New Message Audible Alarm.
The check mark next to New Message Audible Alarm indicates that the option is enabled.
To enable the new message visual alarm:
1. Click Options ➱ New Mail Visual Alarm.
2. While NVM-Desktop Messaging is minimized, whenever you get a new message you see:
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3. Click to display your Main Screen.
OR
Click to clear the message and leave NVM-Desktop Messaging minimized.
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Chapter 5: The Advanced Setup Options
Using Your Native Email Program
When composing new email, you can use your native email program’s screens or the built-in
NVM-Desktop Messaging Compose New Mail screen. The Compose New Mail screen is a fullfeatured mail composition interface which meets many email requirements. However, you may
have favorite features in your native program that you want to use every day. This option lets you
choose.
To use your native email program for composing new mail:
1. Click Options ➱ Use native E-mail send dialog.
The check mark next to Use native E-mail send dialog indicates that the option is
enabled. To use the NVM-Desktop Messaging Compose New Mail screen, click again and
make sure the option is unchecked.
Automatically Retrieving New Email Messages
You can turn NVM-Desktop Messaging’s automatic retrieval of new email messages on and off.
If you want to be notified whenever new email comes in, leave these options disabled (i.e.,
unchecked). NVM-Desktop Messaging will check every 1 1/2 minutes for new mail. If you have
the New Mail Visual Alarm turned on and you don’t want your work interrupted when new mail
comes in, be sure to enable (check) these options. Keep in mind that if you enable these options
you will have to use Get New E-Mail messages to retrieve your new email.
The Menu Items
There are separate options for the minimized or maximized mode. Disable auto retrieving of new
E-mail messages when minimized sets automatic retrieval when NVM-Desktop Messaging is
minimized. Disable auto retrieving of new E-mail messages when maximized sets automatic
retrieval when NVM-Desktop Messaging is maximized. You can set these options separately.
To disable automatic retrieval of new email messages:
1. Click Options ➱ Disable auto retrieving of new Email messages when
minimized.
OR
Click Options ➱ Disable auto retrieving of new Email messages when
maximized.
The check mark next to the option indicates that it is enabled. Repeat step 1 if you want to
disable the option.
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Chapter 5: The Advanced Setup Options
The Menu Items
Exiting NVM-Desktop Messaging
To exit NVM-Desktop Messaging:
1. Click File ➱ Exit. You see:
2. Click to exit NVM-Desktop Messaging.
OR
Click to cancel exiting and return to the Main Screen.
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Nitsuko America, Telecom Division
TEL: 203-926-5450
FAX: 203-926-5458
Have any comments, suggestions or corrections for this guide?
Forward your comments, suggestions or corrections to:
Nitsuko America, Telecom Division
4 Forest Parkway
Shelton, CT 06484
http://www.nitsuko.com
Attn: Manager, Technical Publications
Or fax to: 203-926-5445
Page 82
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
http://www.nitsuko.com
Part No. 17526DTMSUG01 May 1998
Issue 1-0 Printed in U.S.A.
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