Software Manual
● In Edit ➮ Preferences ➮ General, set the following:
– Default Magnification = Fit Width
– Display Splash Screen at Startup = Disabled (box not checked)
– Display Open Dialog Box at Startup = Disabled (box not checked)
● For easiest reading on-screen, select View ➮ Fit Width (or Ctrl K). This option
is automatically enabled if you set the
Default Magnification
in General
Preferences as described above.
● To return to the opening screen at any time, press Home.
To scroll up or down on a page, press PageDown or PageUp.
To navigate between pages, press –>or <–.
● To increase the speed with which your Acrobat files load, try one of the following:
– In Windows 3.1, add
ACROREAD.EXE
to your Startup Group (with the Run
Minimized box checked).
– In Windows 95, add
ACROREAD.EXE
to the Windows\Start
Menu\Programs\StartUp folder (with Run Minimized selected).
You’ll have to maximize the first Acrobat file you run.
● Provides on-line viewing and printing.
● Extensive search and navigation capabilities.
● Ensures more timely turnaround of documents.
● When we provide an Acrobat manual with a product (e.g., Nitsuko TAPI Driver),
you are assured of having the most up-to-date manual available.
● With the installation of a PC fax/modem, it makes faxing of any brochure, user
guide, proposal or manual quick and easy.
● Acrobat Reader programs for Macintosh, DOS and UNIX platforms also can be
provided, if required.
● For Technical Support for the Acrobat Reader, contact:
Adobe Systems, Inc.
1585 Charleston Road
P.O. Box 7900
Mountain View, CA 94039-7900
Telephone Number: 415-961-4400
Adobe FaxY1 (technical/product information by fax): 206-628-5737
Adobe Electronic Bulletin Board (on-line information): 206-623-6984
URL: http://www.adobe.com
● To return to the opening screen, press the HOME key.
02.00.00 Compatibility
Software version 02.00.00 contains many enhancements and is
not
backward compatible with prior software versions.
When you upgrade to 02.00.00 from a prior software version, you must use 9999: System Ini-
tialization to reinitialize your system. Following reinitialization, you must reprogram the sys-
tem with the site specific options.
After you install and program your 02.00.00 system, you can use 9906: Backup to save your
site data and 9907: Restore to upload (restore) the data. You must reset the system after using
9907: Restore to restore your system’s data base.
Keep the following PC Card data base compatibility guidelines in mind when backing up and
restoring site data:
• All u slot software version 02.00.00 data bases in systems using CPU P/N 80025 A are compatible (regardless of whether they are installed in a 4 or 8 slot cabinet).
• U slot software version 02.00.00 data bases in systems using CPU P/N 80025 are not compatible with data bases using CPU P/N 80025A.
• Fixed slot data bases are not compatible with any u slot data bases.
Programs 9906: Backup and 9907: Restore provide 8 data base storage addresses (00-07), not
12 as in previous software versions.
Software version 02.00.00 does not support 2-OPX Modules.
DS2000
Software Manual
For Fixed Slot (01.nn.nn) and
Universal Slot (02.nn.nn) Software
Part No. 80000SWG07
Issue 1-0, June 2000
010007/020000
This manual has been developed by Nitsuko America. It is intended for the use of its customers and service personnel, and
should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving
this manual would be appreciated. Forward your remarks to:
Nitsuko America, Telecom Division
4 Forest Parkway Shelton, CT 06484
Attention: Manager, Technical Publications
http://www.nitsuko.com
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation
with respect to, any of the Equipment covered. This manual is subject to change without notice and Nitsuko America has no
obligation to provide any updates or corrections to this manual. Further, Nitsuko America also reserves the right, without
prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this
manual is complete or accurate in all respects and Nitsuko America shall not be liable for any errors or omissions. In no event
shall Nitsuko America be liable for any incidental or consequential damages in connection with the use of this manual. This
document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document
may be photocopied or reproduced without prior written consent of Nitsuko America.
© 2000 by Nitsuko America. All Rights Reserved
Printed in U.S.A.
Chapter 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Initial System Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Charts and Illustrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2-OPX Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
2500 Sets / Single Line Telephones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Account Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Alphanumeric Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Analog Communications Interface (ACI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Alternate Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Attendant Call Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Attendant Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Automatic Call Distribution (ACD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Automatic Fault Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Automatic Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Automatic Ring Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Automatic Route Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Background Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Barge In (Intrusion) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Battery Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Call Coverage Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Call Forwarding, Off-Premise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Call Forwarding Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Call Waiting / Camp-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Central Office Calls, Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Central Office Calls, Placing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Check Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Computer Telephony Integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Data Communications Interface (DCI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Delayed Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Dial Number Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Dial Tone Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Direct Inward Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Direct Inward Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Direct Inward System Access (DISA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Direct Station Selection (DSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Direct Station Selection (DSS) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Direct Trunk Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Directed Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Distinctive Ringing, Tones and Flash Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Door Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
E911 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Equal Access Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Extended Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
DS2000 Software Manual
Table of Contents ◆ i
Extension Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
External Alerting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Flash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Flexible Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Forced Trunk Disconnect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Group Listen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Group Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Handsfree and Handsfree Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Headset Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Interactive Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Key Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Line Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Loop Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Meet-Me Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234
Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Microphone Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Monitor / Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Multiple Directory Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Names for Extensions and Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Night Service / Night Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
Off-Hook Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Off-Premise Extensions / On-Premise SLT Extensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
One-Touch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263
Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
PBX/Centrex Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273
Prime Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Privacy Release Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279
Private Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282
Programmable Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286
Pulse to Tone Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291
Removing Trunks and Extensions From Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293
Repeat Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295
Reverse Voice Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296
Ring Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .299
Ringdown Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300
Ringing Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302
Save Number Dialed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .305
Selectable Display Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .307
Single Line Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311
Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .312
Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313
Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314
Split (Alternate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
Station Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
ii ◆ Table of Contents
DS2000 Software Manual
Station Message Detail Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329
Station Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .335
System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .336
System Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .337
System Programming Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .339
System Programming List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341
System Programming Password Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343
System Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344
System Timers, Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347
System Timers, Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352
Tandem Trunking / Unsupervised Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .359
Tenant Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362
Tie Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363
Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364
Toll Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366
Toll Restriction Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374
Traffic Management Report (TMS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376
Trunk Group Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381
Trunk (Line) Queuing / Trunk Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .384
Trunk Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .387
Trunk Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .390
User Programmable Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .391
Voice Announce Unit (VAU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .395
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .396
Voice Over. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .408
Voice Prompting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .410
Volume Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .411
Year 2000 Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .413
DS2000 Software Manual
Table of Contents ◆ iii
Chapter 2 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Introduction to Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
Before You Start Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415
0100 - Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .420
0101 - Class of Service Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .420
0200 - Tenant Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .424
0201 - Tenant Option Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .424
0300 - System Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .426
0301 - System Options (Part 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .426
0302 - System Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .428
0400 - Timers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .431
0401 - System Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .431
0402 - Trunk Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .434
0403 - Station Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .441
0404 - Analog Station Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .444
0500 - System Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .447
0501 - Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .447
0504 - Trunk Port Extension Numbers (Fixed Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . .451
0504 - View Extension (U Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .453
0505 - Station Port Extension Numbers (Fixed Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . .454
0505 - Extension Assignment (U Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .456
0506 - ACI/CPU Analog Port Extension Numbers and Names . . . . . . . . . . . . . . . . . . .458
0507 - DCI Extension Numbers and Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .459
0510 - ACD/UCD Master Extension Numbers and Names . . . . . . . . . . . . . . . . . . . . . .460
0511 - Ring Group Master Extension Numbers and Names . . . . . . . . . . . . . . . . . . . . . .462
0600 - Toll Restriction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .464
0601 - Toll Restriction Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .464
0700 - Analog Communications Interface (ACI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .471
0701 - Analog Communications Interface (ACI) Options . . . . . . . . . . . . . . . . . . . . . . .471
0800 - Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .472
0801 - Selectable Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .472
1000 - Trunk Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .474
1001 - Trunk Port Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .474
1002 - Trunk Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .482
1003 - Trunk Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .484
1004 - Loop Group Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .488
1100 - Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .489
1101 - System Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .489
1102 - Speed Dial Block Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .491
1700 - Key Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .493
1701 - Programmable Function Key Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . .493
1702 - Personal Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .498
1703 - DSS Key Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .500
1704 - DSS Console Key Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .501
1800 - Extension Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .507
1801 - Extension Port Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .507
1802 - Extension Options (Part 1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .513
1803 - Extension Line Access Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .519
1804 - Extension Trunk Group Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .522
1805 - Ring Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .524
1806 -. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .526
1807 - Extension Options (Part 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .527
iv ◆ Table of Contents
DS2000 Software Manual
9800 - System Utilities, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .531
9801 - Copy Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .531
9802 - Swap Command Utility (U Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .533
9900 - System Utilities, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .535
9901 - Reset Station Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .535
9902 - Slot Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .536
9903 - System and PCB Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .541
9904 - Side Tone Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .542
9905 - Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .543
9906 - Database Save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .544
9907 - Database Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .546
9999 - System Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .547
DS2000 Software Manual
Table of Contents ◆ v
vi ◆ Table of Contents
DS2000 Software Manual
Introduction
Chapter 1
Features
Introduction
Introduction
Before Reading This Section
Using This Section
Description
This section provides detailed information on the system’ s features. If you don’t know what the various features are, review the Table of Contents for this section and the manual’s Index. After
reviewing, turn back to this section for the specifics.
The features in this section are in alphabetical order, like a dictionary. This section subdivides each
feature definition into headings as follows:
Read Description to get an overview of the feature. Along with the feature’s description are the
Conditions and Default Setting . Conditions provides the feature’s operational limits (if any).
Default Setting outlines how the feature works with the default (factory installed) Programming
List. When initially installed, the system uses the default setting. For specific default settings on
each program, refer to the chart at the end of this manual.
DS2000 Software Manual
Chapter 1: Features ◆ 1
Introduction
Programming Guide
In each feature description there are two icons which provide additional essential information about
the feature:
This is F eature Benefit icon. Read this text to find out how the feature can help co-worker’s become
more productive and streamline company-wide communications.
This is the Software History icon. Since Nitsuko America is constantly enhancing your system, all
options may not be available in all software levels. Read this text to find out the specifics.
• Software version 01.nn.nn is fixed slot software.
• Software version 02.nn.nn is universal slot software.
To check your system’s software version:
1. Do not lift the handset, do not press
2. Dial 8.
Your system’s software version displays.
The Progr amming Guide is an easy-to-use chart that guides you step-by-step through programming
the feature. If you’re not sure how to set up a feature, start first with the Programming Guide.
SPK
, and do not press
ICM
.
Programming List
Progr amming List explains the system Programming List that lets you customize the feature. Some
features require Programming List; others don’t. If you decide to customize a feature, use Section 2
to enter the change into the system.
Other Related Features
Read this part to learn how the feature interacts with other features.
Feature Operation
This part provides you with instructions on how to use each feature. These instructions are also provided in the DS2000 Feature Handbook (P/N 80000MFH**). Also see the DS2000 Multibutton
Telephone Quick Reference Guide (P/N 80000MBG**).
2 ◆ Chapter 1: Features
DS2000 Software Manual
System Configuration
.
The total number of components you can install and connect to your system depends on power supply capacity and the System Load Factor. Use the table below and the following steps to calculate
the System Load Factor.
• If your 4-slot cabinet uses fixed slot software, you can plug DSTU PCBs only into slots CN1
and CN2.
• You can plug an ASTU PCB only into slot CN2 (in place of the second DSTU PCB).
• Install ATRU PCBs only into slots CN3 and CN4.
• System Load Factor in fixed slot systems is only an issue if you have DSS Consoles and 2OPX Modules installed. Note that you cannot install more than 4 DSS Consoles, regardless
of System Load Factor.
• The Release Notes that came with your system indicate if it uses fixed slot software.
• Check your system’s Hardware Manual for more installation details.
Introduction
Notes for 4-Slot Cabinets with Fixed Slot Software
• Maximum configuration for 4-slot cabinets with fixed slot software is
extensions
Notes for 4-Slot and 8-Slot Cabinets with Universal Slot Software
• A 4-slot cabinet with universal slot software cannot have more than 2 16DSTU PCBs
installed under any circumstances.
• A 4-slot cabinet with universal slot software cannot connect more than
regardless of System Load Factor.
• A 4-slot cabinet with universal slot software cannot connect more than
of System Load Factor.
• An 8-slot cabinet with universal slot software cannot connect more than
regardless of System Load Factor.
• An 8-slot cabinet with universal slot software cannot connect more than
less of System Load Factor.
• In an 8-slot cabinet, the total of all extensions and trunks installed cannot exceed 104,
regardless of System Load Factor.
• In an 8-slot cabinet, you must install a 16DSTU PCB in slot CN1.
• In an 8-slot cabinet, you can only install A series PCBs:
CPU PCB P/N 80025 A
Power Supply P/N 80005 A
16DSTU Digital Station PCB P/N 80021 A
8 ASTU 8 Port Analog Station PCB P/N 80041 A
4ASTU 4 Port Analog Station PCB P/N 80040 A
8ATRU 8 Port Analog Trunk PCB P/N 80011 A
4ATRU 4 Port Analog Trunk PCB P/N 80010 A
16 trunks
40 extensions
24 trunks
96 extensions
48 trunks
and
, regardless
, regard-
32
,
,
DS2000 Software Manual
Chapter 1: Features ◆ 3
Introduction
1
2 .
2
1 .
2.
To check your system configuration:
1. Indicate the quantity for each item installed in the
2. For each item, multiply the
column.
3. Add all the values in the
4. Determine the System Load Factor capacity of the power supplies installed in your system
and enter the total in row
A 4-Slot Cabinet can have only 1 power supply. An 8-Slot Cabinet can have up to 3
power supplies. You cannot have more than two 16DSTU PCBs per power supply, regardless of System Load Factor calculations.
5. Compare the entry in row
than the entry in row 2.
Qty
times the
Total Load
to your entry in row
column and enter the value in row
Load Factor
Qty
column.
and enter the value in the
.
Row 1 must always be equal to or less
T otal Load
Do not operate your system if the System Load Factor total
Item Load Factor Qty Total Load
16DSTU PCB 16
4ASTU PCB 8
8ASTU PCB 12
110-Button DSS Console 2
24-Button DSS Console 1
2-OPX Module 3
If you have three power supplies installed, enter 112.
(row 1) exceeds the allowable value (row 2).
System Load Factor Calculations
Total DSS Consoles installed cannot exceed 4.
1.
Total load for this configuration:
If you have one power supply installed, enter 48.
If you have two power supplies installed, enter 80.
(2 16DSTU PCBs maximum per power supply)
Note: An 8-Slot Cabinet can have up to 3 power supplies. You cannot have more than
two 16DSTU PCBs per power supply, regardless of System Load Factor calculations.
4 ◆ Chapter 1: Features
DS2000 Software Manual
Introduction
Examples of Typical 4-Slot Cabinet Maximum Configurations
The following configurations do not apply to fixed slot software. Refer to the Release Notes that
came with your system to find out if you have fixed slot software.
16 x 32 (16 trunks and 32 digital extensions)
●
Recommended for sites with no Voice Mail and high trunk usage.
24 x 16 (24 trunks and 16 digital extensions)
●
Recommended for sites with no Voice Mail and very high trunk usage.
8 x 16 x 16 (8 trunks, 16 digital extensions and 16 analog extensions)
●
Recommended for sites with Voice Mail, normal trunk usage and high analog extension usage.
●
16 x 16 x 8 (16 trunks, 16 digital extensions and 8 analog extensions)
Recommended for sites with Voice Mail, high trunk usage and high analog extension usage.
●
8 x 32 x 8 (8 trunks, 32 digital extensions and eight analog extensions)
Recommended for sites with Voice Mail, normal to low trunk usage and low analog extension
usage.
Examples of Typical 8-Slot Cabinet Maximum Configurations
●
32 x 64 (32 trunks and 64 digital extensions)
Recommended for sites with no Voice Mail and high trunk usage. This configuration requires 2
power supplies.
●
48 x 32 (48 trunks and 32 digital extensions)
Recommended for sites with no Voice Mail and very high trunk usage. This configuration
requires 1 power supply.
●
16 x 32 x 32 (16 trunks, 32 digital extensions and 32 analog extensions)
Recommended for sites with Voice Mail, normal trunk usage and high analog extension usage.
This configuration requires 2 power supplies.
●
32 x 32 x 16 (32 trunks, 32 digital extensions and 16 analog extensions)
Recommended for sites with Voice Mail, high trunk usage and high analog extension usage.
This configuration requires 2 power supplies.
●
16 x 64 x 16 (16 trunks, 64 digital extensions and 16 analog extensions)
Recommended for sites with Voice Mail, normal to low trunk usage and low analog extension
usage. This configuration requires 3 power supplies.
4 Slot Cabinet U Slot Default Configuration
Important:
1. Always observe the System Load Factor when configuring your system.
2. You must install a 16DSTU PCB into slot CN1.
In a 4-slot cabinet, you can install either A series PCBs or non-A series PCBs. If you install non-A
series PCBs, you must install the RFI Suppressor Assemblies as shown in your Hardware Manual.
If you install A series PCBs, you do not need to install the RFI Suppressor Assemblies or the station
and trunk cables. The available PCBs are:
DS2000 Software Manual
CPU PCB P/N 80025A and 80025
Power Supply P/N 80005A and P/N 80005
16DSTU Digital Station PCB P/N 80021A and 80021
8 ASTU 8 Port Analog Station PCB P/N 80041A and 80041
4ASTU 4 Port Analog Station PCB P/N 80040A and 80040
8ATRU 8 Port Analog Trunk PCB P/N 80011A and 80011
4ATRU 4 Port Analog Trunk PCB P/N 80010A and 80010
Chapter 1: Features ◆ 5
Introduction
If your 4-slot cabinet is using CPU PCB P/N 80025, your system capacity will be as follows:
●
Slots 1-4
●
24 trunks (maximum)
●
40 extensions (maximum)
●
48 ports (maximum)
●
2 16DSTU PCBs (maximum)
Following is the default PCB configuration for this unique 4-slot cabinet system software:
Slot PCB Extensions
1 16DSTU 300-315
2 16DSTU 316-331
3 8 A TR U 401-408
4 8 A TR U 409-416
If this configuration does not meet the site requirements, turn to Program 9902 - Slot Assignment
(page 536) for information on how to change your PCB assignments. To swap the positions of
PCBs, turn to Program 9802 - Swap Command Utility (U Slot) (page 533).
If your 4-slot cabinet is using CPU PCB P/N 80025A, your system will automatically load the 8slot version of system software during startup (see 8 Slot Cabinet U Slot Default Configuration on
page 7).
6 ◆ Chapter 1: Features DS2000 Software Manual
8 Slot Cabinet U Slot Default Configuration
Important:
1. Always observe the System Load Factor when configuring your system.
2. You must install a 16DSTU PCB into slot CN1.
Following is the default PCB configuration for your 8-slot cabinet. Note that you must always
install a 16DSTU PCB in slot 1. This assignment is not programmable. The default configuration
supports 24 trunks and 64 extensions (24 x 80). Your system will automatically load the system
software for your 8-slot cabinet during system startup. You do not need to install the RFI Suppressor Assemblies on your extension and trunk cabling.
In an 8-slot cabinet, you can only install A series PCBs:
CPU PCB P/N 80025A
Power Supply P/N 80005A
16DSTU Digital Station PCB P/N 80021A
8 ASTU 8 Port Analog Station PCB P/N 80041A
4ASTU 4 Port Analog Station PCB P/N 80040A
8ATRU 8 Port Analog Trunk PCB P/N 80011A
4ATRU 4 Port Analog Trunk PCB P/N 80010A
Introduction
Slot PCB Extensions
1 16DSTU 300-315
2 16DSTU 316-331
3 16DSTU 332-347
4 16DSTU 348-363
5 16DSTU 364-379
6 8 A TR U 401-408
7 8 A TR U 409-416
8 8 A TR U 417-424
Modifying the 8 Slot Configuration
If you need to modify your system’s configuration, turn to Program 9902 - Slot Assignment
(page 536). To swap the positions of PCBs, turn to Program 9802 - Swap Command Utility (U
Slot) (page 533). You should also re view the installation in your Hardware Manual before proceed-
ing.
DS2000 Software Manual Chapter 1: Features ◆ 7
Introduction
Default Feature Setup
Fixed Slot Software (01.nn.nn)
U Slot Software (02.nn.nn)
●
All trunks are loop start DTMF
Use Program 1001 - Trunk Circuit Type (page 474) to change this assignment.
●
All extensions are 22-Button Display models.
Use Program 1801 - Extension Circuit Type (page 507) to change this assignment.
●
Trunks 1-8 ring on line keys 1-8.
Use Program 1805 - Ring Assignments (page 524) to customize ringing.
●
Extension users cannot press ICM and dial 9 for an outside line. Trunk Group Routing, Line
Dial-Up, and Direct Trunk Access are disabled.
See Central Office Calls, Placing (page 83) for more.
●
The last active Programmable Function Key on extension 300 is the Operator Call Key.
See Attendant Call Queuing (page 33) for more.
●
All trunks are loop start DTMF.
Use Program 1001 - Trunk Circuit Type (page 474) to change this assignment.
●
All extensions are 22-Button Display models.
Use Program 1801 - Extension Circuit Type (page 507) to change this assignment.
●
Trunks 1-24 ring on line keys 1-24.
Use User Programmable Features (page 391) code #RAL or Program 1805 - Ring
Assignments (page 524) to customize ringing.
●
Extension users can press ICM and dial 9 for an outside line. Line Dial-Up and Direct Trunk
Access are disabled.
See Central Office Calls, Placing (page 83) for more.
8 ◆ Chapter 1: Features DS2000 Software Manual
Initial System Startup
Initial System Startup
Initial Startup Programming
Initial Startup Programming (Page 1 of 3)
Step 1: Check the system defaults.
• If you have a 4 slot U Slot system, refer to 4 Slot
Cabinet U Slot Default Configuration on page 5.
• If you have an 8 slot U Slot system, refer to 8 Slot
Cabinet U Slot Default Configuration on page 7.
• To check the feature defaults, refer to Default
Feature Setup on page 8.
Step 2: Does the current u slot PCB configuration meet the site requirements?
• Skip to the next step.
If yes
• Review Program 9902 - Slot Assignment on
If no
Step 3: Enter the programming mode.
Step 4: Assign the correct circuit type to your installed trunks.
page 536 and Program 9802 - Swap Command
Utility (U Slot) on page 533.
• From any display telephone:
Press ICM + #*#* + Password + HOLD.
• The default system passwords are:
Installer (level 3) = 372000
System Administrator 2 (level 2) = 9999
System Administrator 3 (level 1) = 0000
• In Pr ogr am 1001 - T runk Cir cuit Type (page 474),
enter the correct circuit type for each installed
trunk:
00 = Uninstalled
51 = Loop start DTMF
52 = Loop start DP
DS2000 Software Manual Chapter 1: Features ◆ 9
Initial System Startup
Step 5: Assign the correct circuit type to your installed extensions.
Step 6: By default, each extension has full access to each trunk. Do you want to change
this assignment?
Initial Startup Programming (Page 2 of 3)
• In Program 1801 - Extension Circuit Type
(page 507), enter the correct circuit type for each
installed extension:
00 = Uninstalled
01 = 22-Button Standard
02 = 22-Button Display
06 = 34-Button Display
09 = 34-Button Super Display
15 = Analog station
21 = 2OPX
All keysets default to type 02 (22-Button Display). If you don’t change the circuit type for
34-Button and 34-Button Super Display telephones, the bottom two rows of Programmable
Function Keys will be unassigned (i.e., not
functioning).
• For each extension in Program 1803 - Extension
If yes
If no
Step 7: By default, each extension rings for every incoming trunk call. Do you want to
change this assignment?
If yes
Line Access Assignments (page 519), assign the
access options for each trunk. The options are:
0 = No access
1 = Incoming only
2 = Outgoing only
3 = Full access
• Use Pr ogr am 9801 - Copy Command (page 531),
to simplify your programming.
• In Program 1803 - Extension Line Access Assign-
ments (page 519), make no changes from the
default assignments.
• For each extension in Program 1805 - Ring
Assignments (page 524), assign ringing for each
trunk. The options are:
1 = Lamp only (day and night)
2 = Ringing day and night
3 = Night Ring only, lamp during the day
4 = Delay ring day and night
• Use Pr ogr am 9801 - Copy Command (page 531),
to simplify your programming.
• The system attendant (extension 300) can put
these trunks in the night mode by pressing their
preassigned Night Key (key 11).
10 ◆ Chapter 1: Features DS2000 Software Manual
Initial System Startup
Initial Startup Programming (Page 3 of 3)
• For each extension in Program 1805 - Ring
If no
Step 8: Does your system have Voice Mail?
If yes
If no
Step 9: Do you want to change the default system passwords?
If yes
If no
Assignments (page 524), make no changes from
the default assignments.
• Turn to Voice Mail on page 396 and review the
required Voice Mail programming.
• Go to the next step.
• In Program 9905 - Password (page 543), change
the passwords from their default settings.
• In Program 9905 - Password (page 543), do not
change the passwords from their default settings.
Step 10: Do you want to return the system to its factory installed (default) programming?
• In Program 9999 - System Initialization
If yes
If no
(page 547), reinstate the factory installed programming. This erases all your programming
and returns the system to its initial default settings.
• In Program 9999 - System Initialization
(page 547), do not reinstate the factory installed
programming.
DS2000 Software Manual Chapter 1: Features ◆ 11
Charts and Illustrations
Charts and Illustrations
Table 1: Dial Codes (by Number)
For this feature Dial this code When you are Also use Function Key
Call Forwarding
Selectable Display
Messaging
Canceling Call Forwarding
*30
at an extension
*32 + Extension or 0 (for
operator)
*34 + Extension or 0 (for
operator)
*36 + Extension or 0 (for
operator)
*38
+ Message (600-615) Enabling a Selectable Dis-
Enabling Call Forwarding
Busy/No Answer
Enabling Call Forwarding
All Calls
Enabling Call Forwarding
No Answer
play Message
12 ◆ Chapter 1: Features DS2000 Software Manual
Charts and Illustrations
Table 2: System Number Plan/Capacities (Page 1 of 2)
4-Slot System 8-Slot System
System Options
• Classes of Service 1-15
• Conference 32 simultaneous users in Conference (total of all Conferences
system-wide)
8 simultaneous Conferences maximum
8 parties maximum in any one Conference
• Extension Hunting (ACD/UCD) Master
Numbers
• Extension Hunting Groups 8 (1-8)
• Group Call Pickup Groups 8 (1-8, 0 = unassigned)
• Privacy Release Groups 16 (1-16, 0 = unassigned)
• Speed Dial, Personal 20 bins at each extension (701-720)
See Speed Dial (page 314) for additional information on
Speed Dial capacities.
• Speed Dial. System 10 (20-29), 100 (200-299), 1000 (2000-2999)
See Speed Dial (page 314) for additional information on
Speed Dial capacities.
• Tenant Groups 1
• Timeslots Non-blocking
• Toll Restriction Levels 7 (1-7, 0 = no restriction)
Trunks
• Direct Trunk Access Codes 401-416 (fixed slot)
401-424 (u-slot)
• Line Dial Up Codes #901-#916 (fixed slot)
#901-#924 (u-slot)
8
401-448
#901-#948
• Ring Groups 8 (1-8)
0 = No assignment
Ring Group master numbers can be 100-299, 332-400, or
417-899. They cannot be in the extension (300-395) or trunk
(401-448) number range. By default, the systems uses codes
beginning with 0 for operator access and 9 for trunk/trunk
group access.
• Trunk Group Access Codes 90-98
• Trunk Groups 9 (0-8)
DS2000 Software Manual Chapter 1: Features ◆ 13
Charts and Illustrations
Table 2: System Number Plan/Capacities (Page 2 of 2)
4-Slot System 8-Slot System
• Trunk Ports 16 (1-16) (fixed slot)
24 (1-24) (u-slot)
Extensions
• Attendant (Operator) Access Number 0 (single operator)
01-04 (multiple operators)
• Attendants 4
• DSS Consoles 4
The System Load Factor may limit the total
number that you can install.
• Telephone Extension Numbers 32 (300-331) (fixed slot)
40 (300-339) (u-slot)
• Telephone Port Numbers 32 (1-32) (fixed slot)
40 (1-40) (u-slot)
• Total Number of Station Devices 32 (fixed slot) (may be lim-
ited by load factor)
40 (u-slot) (may be limited
by load factor)
• Voice Mail and UCD Hunting Master
Numbers
UCD Hunting group master numbers can be 100-299, 332400, or 417-899. They cannot be in the extension (300-395) or
trunk (401-448) number range. By default, the systems uses
codes beginning with 0 for operator access and 9 for trunk/
trunk group access.
96 (may be limited by load
1
48 (1-48)
96 (300-395)
96 (1-96)
factor)
• Voice Mail Ports Limited by available analog ports.
Paging and Park
• Page Relays One set on CPRU that close when External Page is active
• Page Zones 7 zones (1-7) and All Call (0)
All Call and zone 1 broadcast on the CPRU External Page
port
• Park Orbits 10 (60-69)
Orbits 68 and 69 have extended (5 min.) timers
Passwords
• System Administrator 1 (Level 1) 0000
• System Administrator 2 (Level 2) 9999
• Installer (Level 3) 372000
14 ◆ Chapter 1: Features DS2000 Software Manual
80000 - 21
Charts and Illustrations
CLEAR
CHECK
LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6
LINE 7 LINE 8
BIN 1 BIN 2 BIN 3 BIN 4 BIN 5
BIN 6 BIN 7 BIN 8 BIN 9 BIN 10
FIXED
LOOP 0
ABC DEF
FIXED
LOOP 0
AUTO
TIMER
MW ICM
ALL
PAGE
1 2 3
GHI JKL MNOMNO
FLASH DND
4 5 6
PQRS TUV
WXYZ
DIAL MIC
7 8 9
OPER
LND SPK
0
VOL
CONF
HOLD
For Attendants:
Key 11=Night Key
Key 12=Operator Call Key
DS2000 Software Manual Chapter 1: Features ◆ 15
Figure 1: 22-Button Display Telephone (Fixed Slot)
Charts and Illustrations
80000 -62
CLEAR
CHECK
LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6
LINE 7 LINE 8
BIN 1 BIN 2 BIN 3 BIN 4 BIN 5
BIN 6 BIN 7 BIN 8 BIN 9 BIN 10
LINE 9 LINE 10 LINE 11 LINE 12
ABC DEF
MW ICM
1 2 3
GHI JKL MNOMNO
FLASH DND
4 5 6
PQRS TUV
WXYZ
DIAL MIC
7 8 9
OPER
LND SPK
0
VOL
CONF
HOLD
For Attendants:
Key 11=Night Key
Key 12=Operator Call Key
16 ◆ Chapter 1: Features DS2000 Software Manual
Figure 2: 22-Button Display Telephone (U Slot)
80000 - 22
Charts and Illustrations
CLEAR
CHECK
LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6
LINE 7 LINE 8
FIXED
LOOP 0
FIXED
LOOP 0
AUTO
TIMER
ALL
PAGE
For Attendants:
Key 11=Night Key
Key 12=Operator Call Key
ABC DEF
1 2 3
GHI JKL MNOMNO
4 5 6
PQRS TUV
WXYZ
7 8 9
OPER
0
VOL
MW ICM
FLASH DND
DIAL MIC
LND SPKR
CONF
HOLD
Figure 3: 22-Button Standard Telephone (Fixed Slot)
DS2000 Software Manual Chapter 1: Features ◆ 17
Charts and Illustrations
80000 - 63
CLEAR
CHECK
LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6
LINE 7 LINE 8
1 2 3
GHI JKL MNOMNO
4 5 6
PQRS TUV
7 8 9
LINE 9 LINE 10 LINE 11 LINE 12
ABC DEF
WXYZ
OPER
MW ICM
FLASH DND
DIAL MIC
LND SPKR
0
VOL
CONF
HOLD
For Attendants:
Key 11=Night Key
Key 12=Operator Call Key
Figure 4: 22-Button Standard Telephone (U Slot)
18 ◆ Chapter 1: Features DS2000 Software Manual
80000 - 10
Charts and Illustrations
CLEAR
CHECK
LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6
LINE 7 LINE 8
BIN 1 BIN 2 BIN 3 BIN 4 BIN 5
BIN 6 BIN 7 BIN 8 BIN 9 BIN 10
FIXED
LOOP 0
ABC DEF
FIXED
LOOP 0
AUTO
TIMER
MW ICM
PAGE
1 2 3
GHI JKL MNOMNO
FLASH DND
4 5 6
PQRS TUV
WXYZ
DIAL MIC
7 8 9
OPER
LND SPK
0
VOL
CONF
HOLD
ALL
These keys are
undefined
For Attendants:
Key 11=Night Key
Key 24=Operator Call Key
Figure 5: 34-Button Display Telephone (Fixed Slot)
DS2000 Software Manual Chapter 1: Features ◆ 19
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