Nissan Altima Hybrid Owner's Manual

WARRANTY INFORMATION BOOKLET
2009
ALTIMA HYBRID

TABLE OF CONTENTS

1 SUMMARY OF WARRANTY COVERAGE
AT A GLANCE
2 NISSAN’S CUSTOMER CARE PROGRAM
3 NISSAN’S COMMITMENT TO
CUSTOMER SATISFACTION
4 2009 NEW HYBRID VEHICLE LIMITED
WARRANTY
7
10
FEDERAL HYBRID VEHICLE EMISSION CONTROL LIMITED WARRANTIES
CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
14 SEAT BELT LIMITED WARRANTY
15 BFGOODRICH TIRE LIMITED WARRANTY
17 BRIDGESTONE / FIRESTONE TIRE
LIMITED WARRANTY
19 DUNLOP PASSENGER TIRE LIMITED
WARRANTY
23 GENERAL TIRE LIMITED WARRANTY
26 GOODYEAR TIRE LIMITED WARRANTY
TABLE OF CONTENTS
28 MICHELIN TIRE LIMITED WARRANTY
30 TOYO TIRE LIMITED WARRANTY
32 ORIGINAL EQUIPMENT TIRE
LIMITED WARRANTIES
33 IMPORTANT TIRE SAFETY INFORMATION
38 LIMITED WARRANTY ON GENUINE NISSAN
REPLACEMENT PARTS, GENUINE NISMO S-TUNE PARTS, AND GENUINE NISSAN ACCESSORIES
40 SUMMARY OF NISSAN LIFETIME
REPLACEMENT PANEL CORROSION WARRANTY
41 GENUINE NISSAN ORIGINAL EQUIPMENT
MUFFLER, GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME LIMITED WARRANTY
43 REPLACEMENT BATTERY
LIMITED WARRANTY
44 GENUINE NISSAN PARTS AND
ACCESSORIES
45 CORROSION PROTECTION GUIDELINES
®
46 NISSAN’S SECURITY+PLUS
VEHICLE PROTECTION PLAN
SAFETY PRECAUTIONS (Altima Hybrid only)
Your Nissan Altima Hybrid Electric Vehicle (HEV) has both high-voltage DC and AC systems as well as a 12-volt system. Both DC and AC high voltage are very dangerous and can cause personal injury, severe burns, and electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts. Do not touch or attempt to remove or replace any high-voltage wiring and connectors.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as the inverter unit or high voltage battery assembly.
Do not touch the potassium hydroxide electrolyte that might spill or leak from the high voltage battery as the result of an accident. If potassium hydroxide electrolyte gets on your skin or in your eyes, neutralize it immediately with a saturated boric acid solution (ratio: 80 grams boric acid to two liters water.) Seek immediate medical attention.
If a vehicle fi re occurs, extinguish it with a Class D powder-type fi re extinguisher.
Nissan recommends having maintenance and repairs for your Altima Hybrid performed by an authorized Nissan dealership. To locate your nearest authorized Nissan dealership, contact the Nissan Consumer Affairs Department at (800)­NISSAN-1.
WARRANTY COVERAGE AT A GLANCE
Summary of Warranty Coverage*
0 miles 150,000 miles
1
Basic Coverage
Corrosion Coverage (Perforation)
Powertrain Coverage
Seat Belt
Federal Emission Performance
Federal Emission Defect
Federal Emission Long Term Defect
California Emission Performance
California Emission Defect
California Emission High Voltage Battery
Hybrid Electric (HEV) System
36 months / 36,000 miles..
60 months / UNLIMITED MILEAGE
60 months / 60,000 miles
..
120 months/unlimited mileage .
24 months / 24,000 miles
36 months / 36,000 miles
96 months / 80,000 miles
..
..
..
180 months / 150,000 miles**
180 months / 150,000 miles**
120 months / 150,000 miles**
96 months / 100,000 miles***
* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a confl ict with this chart.
**Applies to new hybrid vehicles sold or registered as new in California, Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont equipped with a California Certifi ed Emission Control System. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty. *** See page 5 for defi nition of Hybrid Electric Vehicle (HEV) system.
..
..
..
..
..
2

NISSAN’S CUSTOMER CARE PROGRAM

NISSAN CARES...
Both Nissan and your Nissan dealer are dedicated to serving all your automotive needs. Your complete satisfaction with your vehicle and your Nissan dealer are our primary concerns. Your Nissan dealer is always available to assist you with all your automobile service requirements.
If, however, a situation arises that you believe has not been addressed to your satisfaction, we ask that you take the following steps:
STEP 1:
Discuss the situation with the dealership’s manager. If a problem still exists, contact the dealership’s Consumer Affairs Manager or owner. They are best equipped to resolve the matter for you.
STEP 2:
If the concern has still not been addressed to your satisfaction, please contact our (Nissan’s) Consumer Affairs Department using our toll free number:
The Consumer Affairs Department will ask for the following information:
Your name, address, and telephone number Vehicle identifi cation number (on dashboard) Date of purchase Current odometer reading Your Nissan dealer’s name Details of the concern
Or you can write to Nissan with the above information at:
Nissan North America, Inc. Consumer Affairs Department P.O. Box 685003 Franklin, TN 37068-5003
STEP 3:
In the event that you believe Nissan has been unable to satisfactorily address the issue with your vehicle, a special automotive complaint resolution program called BBB AUTO LINE is available to you. The BBB AUTO LINE program is independently operated by the Council of Better Business Bureaus, Inc. (BBB).
For information about the BBB AUTO LINE in your area, please call us (Nissan) at the same toll free number (1­800-NISSAN-1). We will be happy to provide you with information about BBB AUTO LINE. Or, you may contact the BBB directly at:
BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Blvd. Arlington, VA 22203 1 (800) 955-5100
If you call the BBB, its staff will take down details of your complaint by telephone. They will ask for the same information as described in Step 2.
The BBB AUTO LINE program consists of two parts, mediation and arbitration. The BBB will attempt to assist you to resolve the problem during mediation. If a satisfactory resolution has not been achieved during mediation, you will have the opportunity to personally present your case before an impartial arbitrator or three­person panel. The arbitrator(s) will make a decision after the arbitration hearing.
The BBB will, in most cases, send you a fi nal decision within forty (40) days (plus 7 if you have not contacted the proper person from the dealership or Nissan) unless you delay the process. If you accept the decision, it will be legally binding on you and Nissan. If you do not accept the decision, it will not be legally binding on you or Nissan. (However in some states, if the decision is not accepted, it may be introduced either by you or by Nissan, as evidence in any potentially related court action.)
BBB AUTO LINE is an informal dispute settlement mechanism operated to comply with applicable Federal law and regulations. In states where BBB AUTO LINE is available, you are required to use BBB AUTO LINE before exercising rights or seeking remedies under Title I of the Federal Magnuson-Moss Warranty Act, 15 U.S.C. §2301, et. seq. If you choose to seek remedies other than those created by Title I of the Magnuson-Moss Warranty Act, (for example, under state law), that Federal Act does not require you to fi rst use BBB AUTO LINE. The program is still available to you, however, and may be of considerable assistance. Some states specify that informal dispute settlement mechanisms such as BBB AUTO LINE must be used before you may use state-operated complaint resolution processes, before you may fi le a lawsuit under state law, and/or before you may have certain other rights or remedies available under state law. In accordance with those states' laws, Nissan requires the prior use of BBB AUTO LINE in good faith before you resort to such other processes, fi le a lawsuit, or seek other remedies provided by state law. Please see the "2009 Nissan Warranty Information Booklet & 2009 Nissan Owner's Manual" for additional information.
BBB AUTO LINE may not be available in all states. We, Nissan, would be pleased to provide you with information about the availability of BBB AUTO LINE in your state, or call the BBB AUTO LINE number listed above.
For additional information on the Auto Line program, please refer to the information on your state in the Supplement to Nissan Warranty Information Booklet.

NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION

3
ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to service and customer satisfaction, Nissan may occasionally offer to pay or reimburse for part or all of the cost of making certain, specifi c repairs beyond or outside of the terms of the warranty for some specifi c vehicle models. (Some states refer to such programs as “adjustment programs”). In such circumstances Nissan mails notices to all known registered owners of affected vehicles. You may additionally inquire of your authorized Nissan Dealer or of Nissan directly at the number listed below of the applicability of such programs to your vehicle.
Nissan may occasionally offer special assistance that may pay for part or all of vehicle repairs beyond the expiration of the limited warranty period on a case by case basis. Should you experience unusual diffi culties with your vehicle please discuss the situation with your dealer. If your dealer is unable to assist you, you may call the Nissan Consumer Affairs Department at 1-800-NISSAN-1 to discuss your concern. You will need to provide the Model, Model Year, VIN (Vehicle Identifi cation Number), mileage, maintenance history, a detailed explanation of the concern, and why you believe that Nissan should be responsible for the repair. Your request will be individually investigated and you will be informed of Nissan’s decision.
Please also review the "Supplement to the 2009 Nissan Warranty Information Booklet & 2009 Nissan Owner's Manual" for important information concerning consumer rights in your state.
4

2009 NEW HYBRID VEHICLE LIMITED WARRANTY

WHO IS THE WARRANTOR
Nissan1 warrants all parts of your 2009 Nissan vehicle supplied by Nissan, except for those listed elsewhere under the caption “WHAT IS NOT COVERED.”
APPLICABILITY
This warranty is provided to the original and subsequent owner(s) of a Nissan vehicle originally distributed by Nissan which is originally sold by a Nissan authorized Nissan dealership in the United States, and which is registered in the U.S. and normally operated in the United States (including Alaska and Hawaii) and Canada.
This warranty is generally transferable from the original ‘owner other than a Nissan dealer’ (OWNER) to subsequent owners of the vehicle at any time ownership of the vehicle is transferred, without any action on your part; except that this warranty is not transferable but is instead
LIMITATION OF WARRANTIES AND OTHER WAR­RANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES This warranty does not cover incidental or consequential damages such as loss of the use of the vehicle, incon­venience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FIT­NESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specifi c legal rights, and you may also have other rights which vary from state to state.
Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle.
void if during the fi rst six months after delivery to the original OWNER: (1) ownership of the vehicle is transferred from the original OWNER, and (2) the vehicle is registered outside of the United States.
Your Nissan vehicle is manufactured to meet U.S. regulations and environmental requirements. This warranty does not apply if an otherwise covered vehicle is operated in, or relocated to, a country other than those listed above under this caption
described above, this warranty applies to a relocated vehicle which is returned to, and is registered and normally operated in the United States or Canada, except for conditions due to the vehicle’s foreign operation, e.g., use of inappropriate fuels or other fl uids.
1
Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
2
See the Owner’s Manual for information relevant to proper operation of the vehicle, including the recommended fuels and fl uids.
. Subject to the transferability restriction
Nissan makes available to you, and you are specifi cally required by Federal Law to use BBB AUTO LINE [(800) 955-5100] before exercising rights or seeking remedies under the Federal Magnuson­Moss Warranty Act, 15 U.S.C. §2301, et. seq. You are not required to fi rst use BBB AUTO LINE if you seek remedies not created by Title I of that Federal law, but are required to fi rst use BBB AUTO LINE if you seek remedies created by state law, including your state's lemon law, if applicable state law provides for using a 703 compliant or similar process before fi ling suit. Please refer to pp. 2-3 of this booklet and the "Supplement to 2009 Nissan Warranty Information Booklet & 2009 Nissan Owner's Manual" for additional information.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is delivered to the fi rst retail buyer or put into use, whichever is earlier.
FOR HOW LONG AND WHAT IS COVERED
BASIC COVERAGE
• The basic coverage period is 36 months or 36,000 miles, whichever comes fi rst.
• This warranty covers any repairs needed to correct defects in materials or workmanship of all parts and components of each new Nissan vehicle supplied by Nissan except for the exclusions or items listed under the caption “WHAT IS NOT COVERED” or, if the part is covered by one of the separate coverages described in the following sections of this warranty, that specifi c coverage applies instead of the basic coverage.
• Bedliners will be repaired to commercially acceptable standards subject to the conditions and limitations listed in "WHAT IS NOT COVERED."
POWERTRAIN COVERAGE
• The Powertrain coverage period is 60 months or 60,000 miles, whichever comes fi rst.
• This warranty covers any repairs needed to correct defects in materials or workmanship.
• Powertrain coverage applies to components listed below, supplied by Nissan except for those items listed under the caption “WHAT IS NOT COVERED”.
ENGINE
Cylinder heads and block and all internal parts, rocker covers and oil pan, valve train and front cover, timing chain and tensioner, oil pump, water pump and fuel pump, fuel injectors, intake and exhaust manifolds and supercharger, fl ywheel, seals, and gaskets.
TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and converter housing, automatic transmission control module, transfer
2009 NEW HYBRID VEHICLE LIMITED WARRANTY
5
case and all internal parts, seals and gaskets, clutch cover and housing, and electronic transmission controls.
DRIVETRAIN
Drive shafts, fi nal drive housing and all internal parts, propeller shafts, universal joints, bearings, seals and gaskets.
RESTRAINT SYSTEM
Air bags and related electronic control systems.
CORROSION COVERAGE (PERFORATION FROM CORROSION)
Any body sheet metal panel supplied by Nissan found to
have developed perforation (rust-through) due to corro­sion in normal use is covered for 60 months, regardless of mileage, except for those items listed under “WHAT IS NOT COVERED”. No additional rust proofi ng applications are required. Perforation is a condition in which any body sheet metal panel has corroded from one surface through to another.
ORIGINAL EQUIPMENT BATTERY COVERAGE*
The coverage period is 36 months or 36,000 miles,
whichever comes fi rst. A defective original equipment battery which is unserviceable within the fi rst 12 months and 36,000 miles will be replaced free of charge. After 12 months but within 24 months and 36,000 miles, you will pay 50% of the replacement battery’s suggested retail price plus any applicable taxes. After 24 months but within 36 months and 36,000 miles, you will pay 75% of the replacement battery’s suggested retail price plus any applicable taxes. Nissan will pay the rest, including all labor to remove and replace the defective battery.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part, towing service to the nearest authorized Nissan dealer is covered for 36 months or 36,000 miles, whichever comes fi rst.
ADJUSTMENT COVERAGE Service adjustments not usually associated with the
replacement of parts, such as wheel alignment, are covered only during the fi rst 12 months or 12,000 miles, whichever comes fi rst.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair or
replacement of a warranted part is covered only during the fi rst 12 months, regardless of the mileage.
HYBRID ELECTRIC VEHICLE (HEV) SYSTEM WARRANTY
This warranty covers repairs needed to correct defects in
materials or workmanship of the components listed here and supplied by Nissan, subject to the exceptions indicated under "What is Not Covered" sections of this manual:
- Hybrid Vehicle Control ECU
- High Voltage Battery Pack (Hybrid Vehicle Battery)
- Inverter Unit
Coverage is for 96 months or 100,000 miles, whichever
occurs fi rst.
NO CHARGE
Warranty repairs will be made at no charge for parts and/or labor (except for batteries and tires, in which case you may pay certain charges as noted above or as described in the applicable tire warranty found later in this booklet). Any needed parts
replacement will be made using genuine Nissan or Nissan approved new or remanufactured parts.
OBTAINING WARRANTY SERVICE
You must take the vehicle to an authorized Nissan dealer in the United States or Canada during regular business hours at your expense in order to obtain warranty service. The names and addresses of authorized Nissan dealers are listed in telephone directories.
Note that complaints related to failure to comply with proper use of the vehicle as described in the applicable OWNER’S MANUAL (including the lack of availability or use of proper fuel and fl uids), or the vehicle’s lack of compliance with local regulations or environmental requirements of any country (other than the U.S. or Canada) are not covered by this
warranty.
MAINTENANCE AND RECORDS
As a condition of this warranty, you are responsible for properly using, maintaining and caring for your vehicle as outlined in your OWNER’S MANUAL and your NISSAN SERVICE & MAINTENANCE GUIDE, and maintaining copies of all maintenance records & receipts for review by Nissan. Failure to do so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required maintenance should be kept and presented as proof of such maintenance in connection with related warranty repairs. To assist you in maintaining appropriate records, the maintenance log located in your NISSAN SERVICE & MAINTENANCE GUIDE can be used along with supporting repair invoices, receipts and other such records.
(Continued on page 6)
(See following page for
"WHAT IS NOT COVERED." )
Does not apply to High Voltage Battery; see Hybrid Electric Vehicle (HEV) System Warranty (this page).
*
6
2009 NEW HYBRID VEHICLE LIMITED WARRANTY
WHAT IS NOT COVERED
DAMAGE, FAILURES OR CORROSION DUE TO ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corrosion resulting from:
Accident, theft, fi re, driving through water (including engine water ingestion) or misuse, which includes racing of any sort whatsoever (Proper use is outlined in your OWNER’S MANUAL).
Alteration, tampering or improper repair.
Installation of non-Nissan approved accessories or
components.
Improper installation of any Nissan approved or aftermarket accessory or component.
Glass breakage, unless resulting from defects in material or workmanship.
Normal wear and tear, including dings, dents, chips or scratches.
ALTERED OR UNCERTAIN ODOMETER MILEAGE
This warranty does not cover repair of any vehicle or any part of a vehicle of which the odometer mileage has been altered, or the odometer repaired or replaced and the actual vehicle
mileage cannot be correctly and readily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and is rendered void if the vehicle is (or ever has been) issued a “salvage” or similar title under any state’s law; or has ever been determined to be a “total loss” or equivalent by any insurance company, such as by payment of a cash payment of claim in lieu of repairs because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corrosion resulting from:
Stone chipping, chemical fallout (acid rain), tree sap, salt,
hail, wind-storm, lightning, fl ood or other environmental conditions.
The items listed below are not covered under corrosion
coverage (perforation from corrosion).
• Exhaust system components.
• Corrosion of outer trim parts, such as moldings. However, corrosion of outer trim parts is warranted for 12 months or 12,500 miles, whichever comes fi rst.
• Corrosion other than perforation, such as cosmetic or surface corrosion due to defects in materials or workmanship. This is covered under the Basic Coverage of the New Vehicle Limited Warranty.
• Special bodies or equipment not manufactured or supplied by Nissan.
DAMAGE, FAILURES OR CORROSION DUE TO LACK OF OR IMPROPER MAINTENANCE
This warranty does not cover damage, failures or corrosion resulting from:
Lack of performance of proper maintenance services as
outlined in your NISSAN SERVICE & MAINTENANCE GUIDE.
Use of improper or dirty fuel, fl uids or lubricants.
Use of parts not equivalent in quality or design to parts
supplied by Nissan.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance services as specifi ed in your NISSAN SERVICE & MAINTENANCE GUIDE such as engine tune-up; cleaning and polishing; wheel alignment; headlight aiming; replacement of fi lters, replacement of windshield wiper inserts, replacement of key fob batteries, lubricants, coolant; worn brake shoes, pads, drums and rotors and worn clutch discs.
SEAT BELTS, TIRES, AND EMISSION CONTROL SYSTEM
Seat belts, tires, and the emission control system are not covered by this warranty, but are covered by separate warranties.
(See following pages for separate warranties which may apply to your Nissan, such as those covering vehicle emissions, seat belts, and tires.)

FEDERAL HYBRID VEHICLE EMISSION CONTROL LIMITED WARRANTIES

7
EMISSION DEFECTS WARRANTY
Nissan1 warrants that your vehicle was designed, built and equipped to conform at the time of sale with California emission standards.
This warranty covers any repairs needed to correct defects in materials or workmanship which would cause your vehicle not to meet these standards*.
WHAT IS COVERED UNDER THE DEFECTS WARRANTY
Covered components are listed below under the caption “WARRANTY PARTS LIST.” Exceptions to this warranty are listed below under the caption “WHAT IS NOT COVERED UNDER EITHER THE DEFECTS OR PERFORMANCE WARRANTIES.”
HOW LONG IS THE DEFECTS WARRANTY
This warranty is for 3 years or 36,000 miles, whichever occurs fi rst. The warranty begins the date the vehicle is delivered to the fi rst retail buyer or put into use, whichever is earlier. Additionally, the engine control module/onboard diagnostic device and catalytic converter(s) listed below and indicated by an “ Parts List” are covered for 8 years or 80,000 miles, whichever occurs fi rst.
” under the caption “Warranty
EMISSIONS PERFORMANCE WARRANTY
2. This failure results or will result in some penalty to you,
such as a monetary fi ne or the denial of the right to use your vehicle, under local, state or federal law.
For example, if your state requires an EPA approved yearly vehicle inspection before you receive a renewed license, this warranty applies to your vehicle. In areas where there is no approved test program, this warranty does not apply.
WHAT IS COVERED AND FOR HOW LONG UNDER THE PERFORMANCE WARRANTY
Nissan1 warrants that it will remedy any non-conformity in your vehicle which causes it to fail an approved emissions test during the fi rst 24 months or 24,000 miles, whichever occurs fi rst. This warranty begins the date the vehicle is delivered to the fi rst retail buyer or put in to use, whichever is earlier.
Additionally, failure of an approved emissions test resulting from the failure of those parts listed below under the caption “Warranty Parts List” are covered by the Emissions Defects Warranty described above.
Exceptions to this warranty are listed below under the caption “WHAT IS NOT COVERED UNDER EITHER THE DEFECTS OR PERFORMANCE WARRANTIES.”
WHEN DOES THIS WARRANTY APPLY
The Emission Performance warranty applies to your 2007 Nissan vehicle ONLY when both of the following occur.
1. The vehicle fails to meet applicable emissions standards as judged by an emissions test approved by the Environmental Protection Agency (EPA).
1
Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in
the United States.
* Vehicles sold or registered as new vehicles in CA, CT, ME, MA, NJ, NY, PA, RI or VT are also covered by the California Hybrid
Vehicle Emission Control Warranty (see page 10).
LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES These emissions warranties do not cover incidental or consequential damages such as loss of the use of the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THESE WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. These warranties give you specifi c legal rights, and you may also have other rights which vary from state to state.
Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle.
(Continued on page 8)
8
FEDERAL HYBRID VEHICLE EMISSION CONTROL LIMITED WARRANTIES
WHAT IS NOT COVERED UNDER EITHER THE DEFECTS OR PERFORMANCE WARRANTIES
These warranties do not cover:
1. Normal maintenance, service and parts replacement as outlined in the emissions control maintenance instructions of your
NISSAN SERVICE & MAINTENANCE GUIDE
2. Failures directly as a result of:
Failure to perform required emission control
maintenance as outlined in your
and your NISSAN SERVICE & MAINTENANCE GUIDE.
Misuse, accident or modifi cation.
■ Improper adjustment or installation of parts during
the performance of maintenance services.
Tampering with or disconnecting any part
affecting vehicle emissions.
The use of contaminated fuel or fuel other than
that specifi ed in your OWNER’S MANUAL.
3. In the case of the Performance Warranty, the use of any part not certifi ed in accordance with Federal requirements which is defective or not equivalent from an emissions standpoint to the original equipment part.
4. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing an EPA approved emissions test if such failure is found not to be covered.
5. In the case of the Defects Warranty, parts not supplied by Nissan or damage to other parts caused directly by non-Nissan parts.
OWNER'S MANUAL and your
.
OWNER'S MANUAL
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the vehicle to an authorized Nissan dealer in the United States at your expense.
You must also maintain your vehicle as outlined in the maintenance instructions in your
MAINTENANCE GUIDE
.
NISSAN SERVICE &
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts and/ or labor, including diagnosis and tax. Any needed parts replacement will be made using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance Warranty immediately after the failure of an EPA approved emissions test. You must provide proof of this failure when making your claim.
You will be told whether Nissan will honor your claim within 30 days of the date you make the claim unless a shorter time period is required by law. If your claim is denied, Nissan will notify you in writing of the reason. If we do not notify you within this time period, we will repair your vehicle under this warranty at no cost to you. The time period for notifi cation will not apply if you request a delay or a delay is caused by events not under the control of Nissan dealers.
No claim will be denied under the Performance Warranty
because you use a non-Nissan but EPA certifi ed part for maintenance or repair.
MAINTENANCE SERVICE AND REPLACEMENT PARTS
Important information concerning maintenance service and replacement parts is in the Limited Warranty on Nissan Parts and Accessories section of this booklet.
MAINTENANCE RECORDS
Receipts covering the performance of regular maintenance should be kept in the event questions arise concerning maintenance. The receipts should be transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning these warranties by following the procedure outlined in the “CUSTOMER CARE” section of this booklet. In the case of the Performance Warranty, you may also contact or report any violations to the Offi ce of Transportation and Air Quality, Vehicle Compliance Programs Group, U.S. Environmental Protection Agency, Ariel Rios Building (6405J), 1200 Pennsylvania Avenue, N.W, Washington, D.C. 20460
(Continued on page 9)
FEDERAL HYBRID VEHICLE EMISSION CONTROL LIMITED WARRANTIES
9
WARRANTY PARTS LIST
• Fuel injection system Engine control module/onboard diagnostic de-
vice
• Oxygen sensor(s)
• Mass air fl ow sensor
• Intake manifold
• Throttle body Catalytic converter(s)
• Exhaust manifold with Catalytic converter
• Front Exhaust tube catalytic converter
• Camshaft position sensor(s)
• Crankshaft position sensor(s)
• Spark plugs, ignition coil and wires
• Ignition control module
• Battery thermistor - Hybrid Electric Vehicle
(HEV)
• Electrically controlled Continuously Variable
Transmission (eCVT) - HEV
• High Voltage Battery Pack - HEV
• Hybrid Vehicle Control ECU - HEV
• Inverter Unit - HEV
• Evaporative emission control system
• Fuel fi ller neck restrictor and check valve
• Fuel tank and fi ller cap
• Idle air control system
• Positive crankcase ventilation system
• Exhaust gas recirculation (EGR) control system
• Pulsed secondary air injection system and valves
• Hoses, clamps, fi ttings, tubing, sealing gaskets or devices and mounting hardware used in above systems
• Vacuum and temperature sensitive valves and switches used in above systems
• Electronic sensors and controls used in above systems
The Emission Performance or Defect Warranty may be subject to future governmental administrative action. Nissan reserves the right to change the terms of the warranty to be consistent with these actions. See your dealer for information regarding possible changes.
= Long Term Federal Emission Parts covered for 96 months/or 80,000 miles.
10
CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES1
The following statement is required to be provided by regulations of the California Air Resources Board.
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board is pleased to explain the emission control system warranty on your 2009 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the State’s stringent anti-smog standards. Nissan system on your vehicle for the periods of time listed below provided there has been no abuse, neglect or improper maintenance of your vehicle.
Your emission control system may include parts such as the fuel-injection system, the ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emission-related assemblies.
Where a warrantable condition exists, Nissan will repair your vehicle at no cost to you including diagnosis, parts and labor.
3
must warrant the emission control
2
MANUFACTURER’S WARRANTY COVERAGE
For 15 years or 150,000 miles (whichever occurs fi rst):
1) If your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will be made by Nissan to ensure that your vehicle passes the inspection. This is your emission control system
1
These warranties also apply to all Model Year 2009 Nissan Hybrid Vehicles sold or registered as new in the states of California, Connecticut, Maine, Massachusetts, New Jersey,
New York, Pennsylvania, Rhode Island or Vermont.
2
Throughout this Limited Emission Control Warranty, “vehicle” means a Nissan model vehicle.
3
Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States.
PERFORMANCE WARRANTY.
2) If any emission-related part on your vehicle is defective, the part will be repaired or replaced by Nissan. This is your emission control system DEFECTS WARRANTY.
OWNER’S WARRANTY RESPONSIBILITIES
As the vehicle owner, you are responsible for the performance of the required maintenance listed in your owner’s manual. Nissan recommends that you retain all receipts covering maintenance on your vehicle, but Nissan cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.
You are responsible for presenting your vehicle to a Nissan dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
As the vehicle owner, you should also be aware that Nissan may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance or unapproved modifi cations.
If you have any questions regarding your warranty rights and responsibilities, you should contact Nissan’s Consumer Affairs Department at 1-800-NISSAN-1 (1-800-647-7261) or the California Air Resources Board
at 9528 Telstar Avenue, El Monte CA 91731.
(Continued on page 11)
CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
11
T
he following is Nissan’s new hybrid vehicle emission control warranty statement for vehicles certifi ed for sale in California and sold or registered as a new
vehicle in California, Connecticut, Maine, Massachu­setts, New Jersey, New York, Pennsylvania, Rhode Island or Vermont only.
LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES These emissions warranties do not cover incidental or consequential damages such as loss of the use of
the vehicle, inconvenience or commercial loss. ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THESE
WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. These warranties give you specifi c legal rights, and you may also have other rights which vary from state to state.
Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with this.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED Nissan warrants that your vehicle was designed, built and equipped to conform with all applicable requirements of the California Air Resources Board. This warranty covers any part which affects applicable regulated emission(s).
Exceptions to this warranty are listed below under the caption “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
This warranty is for 15 years or 150,000 miles, whichever occurs fi rst*. The warranty begins the date the vehicle is delivered to the fi rst retail buyer or put into use, whichever is earlier.
Some items require scheduled replacement before 50,000 miles. These items are warranted only up to the replacement interval. The replacement intervals are outlined in the maintenance instructions in your
& MAINTENANCE GUIDE
.
NISSAN SERVICE
EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2009 Nissan vehicle only if it fails to pass a California “smog check” test or equivalent.
WHAT IS COVERED AND FOR HOW LONG
Nissan* warrants that if your vehicle fails to pass a California “smog check” test, it will make the necessary repairs so that your vehicle will pass. This warranty is for 15 years or 150,000 miles, whichever occurs fi rst. The warranty begins the date the vehicle is delivered to the fi rst retail buyer or the date it is fi rst put in to service, whichever is earlier.
Exceptions to this warranty are listed under the caption “WHAT IS NOT COVERED”.
(Continued on page 12)
* Warranty coverage for the high voltage battery (only) is 10 years or 150,000 miles, whichever occurs fi rst.
12
CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
WHAT IS NOT COVERED
These warranties do not cover:
1. Normal maintenance, service and parts replacement as outlined in the emission control maintenance instructions of your OWNER’S MANUAL and your
NISSAN SERVICE & MAINTENANCE GUIDE.
2. Failures directly as a result of:
Lack of performance of required emission control
maintenance as outlined in your OWNER’s MANUAL and your
GUIDE
Misuse, accident or modifi cation. Improper adjustment or installation of parts during the
performance of maintenance (non-warranty) services.
Tampering with or disconnecting any part
affecting vehicle emissions.
The use of fuel other than that specified
in your OWNER’S MANUAL or fuel with contaminants which the fuel fi lter is not designed
to remove.
3. In the case of the Performance Warranty, the use of any non-Nissan part not certifi ed in accordance with Federal requirements which is defective or not equivalent from an emissions stand point to
the original equipment part.
4. In the case of the Defects Warranty, parts not supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
5. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing a Cali fornia “smog check” test if such failure is found not to be covered.
NISSAN SERVICE & MAINTENANCE
.
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the vehicle to any authorized Nissan dealer in the United States at your expense. You are responsible for the required maintenance on your vehicle as outlined in the maintenance instructions in your
MAINTENANCE GUIDE
retain all receipts covering maintenance on your vehicle, but Nissan cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of
all scheduled maintenance.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts and/ or labor, including diagnosis and tax. Any needed parts re-placement will be made using new or remanufactured parts.
. Nissan recommends that you
NISSAN SERVICE &
OTHER WARRANTY TERMS
Performance Warranty Claims Procedure
You may make a claim under the Performance Warranty immediately after the failure of a “smog check” test. You must provide proof of this failure when making your claim in order to avoid additional “smog check” test charges.
You will be told whether Nissan will honor your claim within 30 days of the date you make the claim, unless a shorter time period is required by law. If your claim is denied, Nissan will notify you in writing of the reason. If we do not notify you within this time period, we will repair your vehicle under this warranty at no cost to you. The time period for notifi cation will not apply if you request a delay or a delay is caused by events not under the control of Nissan dealers. No claim will be denied under the Performance Warranty because you use a certifi ed part for maintenance or repair.
Maintenance Service and Replacement Parts
Important information concerning maintenance service and replacement parts is in the Limited Warranty on Nissan Replacement Parts and Accessories section of this booklet. No warranty claim will be denied solely because a non-Nissan part was used for maintenance or repair.
California Vehicle Inspection Program
Under this program, if your vehicle fails a “smog check” test, you may choose to have diagnosis of the failure and repairs made at a Nissan dealer or at another service facility. If the inspection failure is the result of a condition covered by these warranties, you must take your vehicle to an
authorized Nissan dealer for warranty repairs. This includes parts, labor and diagnosis. You must pay for diagnostic costs if performed at another service facility except in the case of emergency repairs as outlined below.
You must pay for all diagnostic and repair costs of an inspection failure as required by law if the failure was caused by conditions not covered by these warranties. If the failure is the result of a combination of conditions, you must pay for only the diagnostic and repair costs related
to items not covered by these warranties.
Emergency Repairs
In case of an emergency, when an authorized Nissan dealer is not reasonably available, warranty repairs may be performed at any service facility or by the owner using any replacement parts. Nissan will reimburse you for such repairs, including diagnosis, up to the amount of Nissan’s suggested retail price for parts and labor charges based on Nissan’s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate. A part not being available or a repair not being complete within 30 days also constitutes an emergency.
(Continued on page 13)
CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES
You must take the replaced part and paid receipts to an authorized Nissan dealer for repayment in such emergency situations.
Maintenance Records
Receipts covering the performance of regular maintenance are not required but should be kept in the event questions arise concerning maintenance. The receipts should be
transferred to subsequent owners.
If you have Questions
You may obtain further information concerning these warranties by following the procedure outlined in the “CUSTOMER CARE” section of this booklet. You may
also contact or report any violations to the Offi ce of Transportation and Air Quality, Vehicle Compliance Programs Group, U.S. Environmental Protection Agency, Ariel Rios Building (6405J), 1200 Pennsylvania Avenue, N.W, Washington, D.C. 20460 or the Chief, Mobile
Source Division, Air Resources Board, 9528 Telstar Ave., El Monte, CA. 91731.
Other Obligations
Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with
this vehicle.
Warranty for 2009 vehicles certifi ed for sale in California may be subject to future governmental administrative or judicial action. As a result, this warranty may be changed because Nissan reserves the right to, and, will make those changes required by future law, regulation, or judicial or administrative action in order to be consistent with such governmental actions.
13
Loading...
+ 37 hidden pages