Nextiva VVX 350 User Manual

0 (0)
Nextiva VVX 350 User Manual

Polycom VVX 350 Quick Reference Guide

Warm Transferring Calls

A warm transfer involves speaking with the person to whom you are transferring the call. When doing a Warm Transfer, your caller is on hold.

1.While on a call, press the button.

2.Dial the party to whom you are transferring and press Send.

3.After speaking with the receiving party, press the button again to complete the transfer.

4.If the other person doesn’t answer or can’t take the call, press the Cancel softkey to go back to the original caller.

Blind Transferring Calls

A bind transfer involves transferring the call to another number without speaking to the receiving party, regardless of whether or not they answer. When doing a Blind Transfer, your caller is not on hold.

1.While on a call, press the BlindX softkey.

2.Dial the party to whom you are transferring.

3.Press the Enter softkey to complete the transfer.

Initiating a Conference Call

1.While on a call, use the More softkey, then Confrnc.

2.Dial the party whom you are trying to conference in and press Send.

3.After they answer, press the Confrnc softkey to merge the calls.

4.If the other person doesn’t answer or can’t join the call, press the Cancel softkey to go back to the original caller.

Accessing Call History

You must not have a call on the line when attempting to check your Call History.

Received Calls: Press the Left navigation key.

Missed Calls: Press the Down navigation key.

Placed Calls: Press the Right navigation key.

Checking Voicemail

You must not have a call on the line when attempting to check your voicemail.

1.Press the button or dial *86 on your phone.

2.Enter your voicemail passcode.

3.Select the option to listen to new or saved voicemails.

Loading...