
Polycom VVX 201 Quick Reference Guide
Warm Transferring Calls
A warm transfer involves speaking with the person to
whom you are transferring the call.
1. While on a call, press the
2. Dial the party to whom you are transferring.
3. After speaking with the receiving party, press the
softkey again to complete the transfer.
softkey.
Blind Transferring Calls
A bind transfer involves transferring the call to another
number without speaking to the receiving party, regardless
of whether or not they answer.
1. While on a call, press the
2. Dial the extension or the phone number of the party
to whom you are transferring.
3. Press the
softkey to complete the transfer.
softkey.
Checking Voicemail
You must not have a call on the line when attempting to
check your voicemail.
1. Dial
2. Enter your voicemail passcode.
3. Select the option to listen to new or saved
on your phone.
voicemails.
Checking Voicemail from a Cell Phone
1. Call into your phone number, or dial your auto
attendant and enter your extension.
2. Let the call go to voicemail.
3. Interrupt your voicemail greeting by pressing *
4. Enter your voicemail passcode.
5. Select the option to listen to new or saved
voicemails.
Initiating a Conference Call
1. While on a call, press the
2. Call the party you want to add to the conference.
3. After they answer, press the
the calls.
softkey.
softkey to merge
Accessing Call History
Press the
Press the
Press the
navigation key.
navigation key.
navigation key.