Nextiva V3320RD User Manual

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Nextiva V3300 Series
User Guide
January 31, 2013
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Cop yright Notice
© 2013 Verint SystemsInc. All Rights Reserved Worldwide.
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Allmaterials (regardless of form and including, without limitation, softwar e applications,documentation, and any other information r elating to Verint Systems, its products or services) are the exclusive property of Verint Systems Inc. Only expressly authorized individualsunder obligationsof confidentialityare permitted to review materialsin this document. Byreviewing these materials, you agree to not disclose these materialsto any third party unless expressly authorized by Verint Systems, and to protect the materials as confidentialand trade secret information. Any unauthorized review, retransmission, dissemination or other use of these materialsisstrictly prohibited. If you are not authorized to review these materials, please return these materials (and any copies) from where they were obtained. All materials found herein are provided “AS IS” and without warranty of any kind.
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VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, INTELLIGENCE IN ACTION, ACTIONABLE INTELLIGENCE FOR A SMARTER WORKFORCE, VERINT VERIFIED, WITNESS ACTIONABLE SOLUTIONS, STAR-GATE, RELIANT, VANTAGE, X­TRACT, NEXTIVA, EDGEVR, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVEEVERYTHING, EQUALITY, CONTACTSTORE, and CLICK2STAFF are trademarks or r egistered tr ademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.
Please visit our website at www.verint.com/intellectualpropertynotice for updated information on Verint Intellectual Property.
Device Co mpliance
For compliance information, visit https://online.verint.com and refer to the device declaration of conformity.
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Contents
Safety 6
Preface 7
Documentation and Firmware 7 Contacting Verint 7 Contacting Service and Support 8
Summary of Changes 9
Revision 1- January 2013 9
What's New 9
Chapter 1: Overview 10
Hardware Overview 11 Resetting the Device 13 Network LEDOverview 13
Chapter 2: Installation 14
Installing the IPCamera 15 Setting SConfigurator 18 Setting a DHCPIP Address 19 Setting a Static IP Address 20
Chapter 3: Configuration 22
Accessing the Nextiva IP Camera Home Page 23 Configuring Image Settings 24 Configuring Video Profiles 27 Configuring Privacy Mask 30 Configuring Motion Events 32 Configuring the Network Settings 34 Configuring the RTSPSettings 36 Configuring the User Accounts 38 Configuring the Date and Time 39
Appendix A: Maintenance and Troubleshooting 41
Upgrading Firmware 42 Importing Configuration Settings 43 Exporting Configuration Settings 44
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Contents
Factory Default Settings 45 Rebooting the IPCamera 46 Viewing Event Logs 47
Index 48
4 © 2013 Verint Video Systems Inc.
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Safety
Always observe the following precautions to reduce the risk of injury and equipment damage:
This unit operates with PoE as power supply only.
Installation and service should be performed only by qualified and experienced technicians and comply with all local codes and rules to maintain your warranty.
To reduce the risk of fire or electric shock, do not expose the product to rain or moisture.
Wipe the camera with a dry soft cloth. For tough stains, slightly apply with diluted neutral detergent and wipe with a dry soft cloth.
Do not apply benzene or thinner to the camera, which may cause the surface of the unit to be melted or lens to be fogged.
Avoid aligning the lens to very bright objects (example, light fixtures) for long periods of time.
Avoid operating or storing the unit in the following locations:
Extremely humid, dusty, or hot/cold environments (recommended operating temperature: -10to +50)
Close to sources of powerful radio or TV transmitters
Close to fluorescent lamps or objects with reflections
Under unstable or flickering light sources
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Preface
This user manual is designed as a reference for the installation and usage of the Nextiva V3320RDincluding the camera’s features, functions, and detailed explanation of the menu tree.
Documentation and Firmware
Download the documentation of Nextiva IP cameras and encoders from:
http://www.verint.com/solutions/video-situation­intelligence/resources/index
Download the documentation of the Nextiva VMS software and the latest firmware from the extranet: https://online.verint.com.
Send your questions or comments on the current document, or any other Nextiva user documentation, to our documentation feedback team at
documentationfeedback@verint.com
Contacting Verint
Verint®Systems is a leading provider of Actionable Intelligence®solutions for enterprise workforce optimization and security intelligence. Our solutions help governments and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. Today our solutions are used by more than 10,000 organizations in 150 countries. Verint is headquartered in Melville, New York, with offices worldwide and 2500 dedicated professionals around the globe. You can read about Verint Video Solutions and get marketing material and product information at
http://www.verint.com/solutions/video-situation-intelligence/index.html.
To contact us for sales, pricing and general inquiries, refer to the coordinates below:
Location Contact Information
Americas videoinfo@verint.com
+1 866-639-8482 for Nextiva VMS and Nextiva Intelligent Edge Devices
+1-800-638-5969 for Nextiva Intelligent DVRs
Europe, Middle East, and Africa
marketing.emea@verint.com
+44 (0) 1932 839500
Asia/Pacific marketing.apac@verint.com
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Contacting Service and Support
Location Contact Information
+ 852 2797 5678
Contacting Service and Support
To request the latest versions of firmware and software or to download other product-related documents, you need access to the Verint Video Intelligence Solutions partner extranet. To register, go to https://online.verint.com.
If you encounter any type of problem after reading this guide, contact your local distributor or Verint representative. For the main service and support page on the Verint web page, visit http://www.verint.com/solutions/video-
situation-intelligence/Nextiva-Service-and-Support/index. For assistance,
contact the customer service team:
Location Contact Information
USA and Canada +1-888-747-6246
vissupport@verint.com
Open 9:00 am to 5:00 pm (EST) Monday to Friday
Central and Latin America +1-303-254-7005
vissupport@verint.com
Open 9:00 am to 5:00 pm (EST) Monday to Friday
Europe, Middle East, and Africa
Asia/Pacific Hong Kong: +852 2797 5678
+44 (0) 845-843-7333
customersupport.emea@verint.com
Open 8:30 am to 5:30 pm (GMT) Monday to Friday
Singapore: +65-68266099
APAC_VIS_Services@verint.com
Open 9:00 am to 6:30 pm (Monday to Thursday)
8 © 2013 Verint Video Systems Inc.
9:00 am to 5:30 pm (Friday)
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Summary of Changes
This section lists technical updates and new material added to the Nextiva V3300 User Guide.
Revision 1- January 2013
This is the first edition of the Nextiva V3300 Series User Guide.
What's New
Easy-to-install compact recess mini-dome IP camera
Single PoE connection for simplified and quick installation
Ultra-low profile camera drops only 1.4 in from the ceiling
Multi-stream H.264 video compression for optional use of bandwidth and storage
2.5mm, 3.4mm and 6.0 mm lens option
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Chapter
The Nextiva V3320RD is designed to accommodate a wide range of discreet video surveillance requirements. Combining advanced H.264 compression and high-definition resolution, the Nextiva V3320RD delivers crystal clear images, ultra-efficient bandwidth management and excellent performance in a variety of discreet video surveillance applications. Nextiva V3320RD cameras offer cutting-edge imaging capabilities with advanced H.264 compression to help optimize the use of valuable bandwidth and storage.
Hardware Overview 11
Resetting the Device 13
Network LEDOverview 13
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Hardware Overview
Hardware Overview
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Chapter 1: Overview
Product Dimensions
1 Ø97 mm (Ø3.82 in)
2 Ø49 mm (Ø1.93 in)
3 11.2 mm (0.44 in)
4 35.2 mm (1.39 in)
5 104.5 mm (4.11 in)
Product Description
6 Mounting Ring
7 Body
8 Lens Cover
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Resetting the Device
Note
Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals.
Resetting the Device
DEFAULT: Press and hold for 5 seconds to return to factory default.
RESET: Press to reboot system.
Network LEDOverview
Steady Green Network Connected
Flashing Amber Network Activity
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Chapter
The Nextiva V3320RD is designed to accommodate a wide range of discreet video surveillance requirements. Combining advanced H.264 compression and high-definition resolution, the Nextiva V3320RD delivers crystal clear images, ultra-efficient bandwidth management and excellent performance in a variety of discreet video surveillance applications. Nextiva V3320RD cameras offer cutting-edge imaging capabilities with advanced H.264 compression to help optimize the use of valuable bandwidth and storage.
Installing the IPCamera 15
Setting SConfigurator 18
Setting a DHCPIP Address 19
2
Setting a Static IP Address 20
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Installing the IPCamera
Installing the IPCamera
This section explains how to install the Nextiva IP Cameras.
► To install the IPcamera
1. Attach the supplied template sticker to the ceiling.
2. Cut a round hole with a diameter of Ø84 mm in the ceiling.
3. Connect the network cable to the network port.
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Chapter 2: Installation
4. Pull up the three brackets, and insert the camera into the hole. The brackets will automatically attach to the ceiling.
5. Adjust the viewing angle.
6. Attach the lens cover.
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Installing the IPCamera
7. Screw the cover to the camera body.
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Setting SConfigurator
► To set SConfigurator
1. Download the latest version of SConfigurator from:www.verint.com/manuals.
2. Extract the executable file (SConfigurator.exe) to the desktop.
3. Double-click SConfigurator.exe to start SConfigurator.
4. In the General tab, click Program Options.
Chapter 2: Installation
5. Select the IP address of the correct LAN interface from IP Address of the PC list.
6. Select Detect All Units on LAN.
7. Ensure that the VSIP Port is 5510; otherwise, click Default.
8. Ensure that the Discovery IP Address is 255.255.255.255; otherwise, click Broadcast.
9. Click OK.
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Setting a DHCPIP Address
Setting a DHCPIP Address
The S1800e series devices automatically obtains the IP network configuration from a DHCP server. Use this procedure if you are switching an encoder from a manual configuration to one using a DHCP server.
► To set a DHCPaddress
1. Start SConfigurator.
2. Select the Units tab, then click Discover.
3. Select the Nextiva device, and click Configure.
4. In the tree view, click Unit >Network > IP.
5. Select Obtain an IPautomatically (DHCP).
6. Click OK to close the Unit Configuration dialog box.
7. Click Exit.
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Setting a Static IP Address
If you plan on using the IPcamera with the Nextiva video management software, you need to disable the DHCP setting and manually set a static IP address.
► To set a static IPaddress
1. Start SConfigurator.
2. Select the Units tab, then click Discover.
3. Select the Nextiva device, and click Configure.
4. In the tree view, click Unit >Network > IP.
Chapter 2: Installation
5. Select Use the following IP address.
6. In the IP Address box, type the device IP address.
7. In the Subnet Mask box, type the address specifying the subnet in which the IP address belongs.
8. In the Gateway box, type the IP address of the server that acts as an access point to another network.
Note
You do not need to use a gateway if the device communicates with other devices on the same subnet.
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Setting a Static IP Address
9. In the Host Name box, type a unique name for the device.
10. Click OK to close the Unit Configuration dialog box.
11. Click Exit.
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Chapter
The Nextiva® V3300 IP cameras are low-cost IP cameras featuring superb image quality and exceptional bandwidth efficiency. The V3300IP cameras incorporate advanced H.264 compression technology to deliver crystal clear images, ultra-efficient bandwidth management, and excellent performance in both indoor and outdoor environments, wherever discreet or covert video surveillance is needed.
Accessing the Nextiva IP Camera Home Page 23
Configuring Image Settings 24
Configuring Video Profiles 27
3
Configuring Privacy Mask 30
Configuring Motion Events 32
Configuring the Network Settings 34
Configuring the RTSPSettings 36
Configuring the User Accounts 38
Configuring the Date and Time 39
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Accessing the Nextiva IP Camera Home Page
Accessing the Nextiva IP Camera Home Page
Using a web browser such as Microsoft Internet Explorer or Mozilla Firefox, you can not only view the streaming media, but you can also configure the user access and SD Card settings. If you are using Microsoft Internet Explorer, you need to enable the Active X® control.
Note
The default username and password for the Nextiva IP Camera is admin.
► To access the IPcamera home page
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
Note
If you are using Microsoft Internet Explorer, the first time you connect to the Nextiva V3320RD IP cameras, an information bar is displayed requiring you to run the TpMpegJVT A5 ActivX Control Module add-on from Verint Systems Inc. Follow the on-screen instructions to run the add-on.
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Configuring Image Settings
Most video settings can be configured from Nextiva VMS, except for exposure time, exposure level, and Auto Gain Control (AGC).
► To configure image settings
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >Video >Video Settings.
Chapter 3: Configuration
4. From the Exposure, section, set the values for the following:
Automatic Exposure:Select Manual or AES (Automatic Electronic Shutter). This controls the light intensity of the picture. If you choose Manual, Shutter Speed and Manual Gain can be adjusted.
DAY-NIGHT: Select Auto, Color, or BW mode. If Color selected, the unit is forced to stay in COLOR mode all day. If BW selected, the unit is forced to stay in NIGHT mode all day.
Shutter Speed:Available if Automatic Exposure is set to Manual. Set desired Shutter Speed from 1/30s to 1/8192s. The unit will adjust the aperture according to the amount of outside light.
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Configuring Image Settings
Slow Shutter:Available if Automatic Exposure is set to Manual. Select from OFF, 1/30, 1/15, and 1/7.5. Enabled this feature if the sensitivity is not good enough under “High” gain condition at dark. Optimal image level can be maintained by appropriate gain and shutter combination that determined automatically inside the unit system. Slow Shutter can be selected as slow shutter activates, the exposure time becomes longer and frame rate becomes smaller, and moving objects may result in blurred images.
Manual Gain:Available if Automatic Exposure is set to Manual. The value of Manual Gain can be set from 6 to 30dB as an increment of 6. This function applies to manual lens only.
AGCMaximum: Available if Automatic Exposure is set to AES. As an adaptive system found in many electronic devices, the average output signal level is fed back to adjust the gain to an appropriate level for a range of input signal levels.
Noise Reduction: Selectd a value from 0 to 5 to configure the noise reduction related setting to manipulate noise on the screen. Noise reduction is the process of removing noise from signal.
5. From the Image Color section, set the values for the following:
Brightness adjustment: Changing the brightness level allows you to increase or decrease highlights and shadows, making them darker or lighter. The values range from -255 to 255.
Contrast: Changing the contrast level allows you to increase or decrease the difference between the lightest and darkest parts of the image. The values range from 0 to 128.
Saturation: Changing the saturation level allows you to increase or decrease the color intensity in the image. Saturation describes the difference of a color from the gray of the same lightness. Increasing saturation deepens the colors of your images, making reds redder and blues bluer. The values range from 0 to 255.
Hue: Set picture hue from level -15 to 15.
AWB:Set the white balance values to correspond to the environment
condition for best color rendition. “ON”: Automatically adjusted according to ambient lighting condition. “OFF”: Manually adjusted by users. This is useful for some conditions where AWB may be insufficient to perform correctly. You can set the current R/G/B/ color temperature manually.
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Chapter 3: Configuration
R, G and B Gain:Set manual gain value of R Gain, G Gain, & B Gain from level 0 to 255.The red (R) gain is used to adjust the color red in the viewing image. It allows adjusting red gain manually according to user requirement ranging from level 0 to 255. The green (G) gain is used to adjust the color of green in the viewing image. It allows adjusting green gain manually according to user requirement ranging from level to 255. The blue (B) gain is used to adjust the color of blue in the viewing image. It allows adjusting blue gain manually according to user requirement ranging from level 0 to 255.
Sharpness:Increasing the sharpness value will sharpen the edges and small feature of viewing images. If the edges appear too smooth or blurred, increase the sharpness; otherwise, decrease the sharpness. Sharpness value can be set from 1 to 15.
Backlight Compensation:Set an area for Backlight Compensation. Backlight Compensation is a function that achieves the brightness of a selected area to optimal image level. This function is necessary when an auto iris lens tends to close due to an intense light coming from back of object in the area wished to view so that the area is too dark and difficult to see. In this case, users may set the area correspond to the portion wished to see. The area size illustrations are roughly as follows.
WDR:This function to provide clear images even under back light circumstances where intensity of illumination can vary excessively namely when there are both very bright and very dark areas simultaneously in the field of view of the unit. WDR enables capturing and displaying of both bright and dark areas in the same frame in a way that there are details in both areas, i.e. bright areas are not saturated, and dark areas are not too dark.
6. From the Picture section, set the values for the following:
Picture Flip:Set image to be upside or down. Select ON or OFF to activate or deactivate the flip function.
PictureMirror:Set image to be left or right. Select ON or OFF to activate or deactivate the mirror function.
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Configuring Video Profiles
7. Click Save to enable the settings or click Restore to use the default settings.
Configuring Video Profiles
There are up to six profiles to choose from. The one that users are using will be in Current Profile.
In each profile, parameters are all configurable including Image Mode, Resolution, Frame Rate, Bit Rate, Bit Rate Control, and GOP. Be sure to click Save when done.
Single Stream Double Stream Triple Stream
Profile 1 1920x1080 / H.264 640x480 / MJPEG
Profile 2 1920x1080 / MJPEG
Profile 3 1920x1080 / H.264 640x480 / H.264
Profile 4 1920x1080 / H.264 320x240 / H.264 320x240 / MJPEG
Profile 5 1280x720 / MJPEG 320x240 / H.264 320x240 / MJPEG
Profile 6 1280x720 / H.264 1280x720 / MJPEG
Stream 1, Stream 2, and Stream 3 are available for selection for simultaneous triple streams with optimized quality and bandwidth. However, no more than two 720P video can be streamed concurrently. That is to say,
720P video is available for double stream at most with effective either codecs of MJPEG or H.264. The video signal sent to the Web-Client from the unit has a number of settings that can be edited. The Profiles enable users to configure settings such as Resolution, Frame Rate, and Picture Quality. Since, the unit supports dual streams (for live and recording), they should be configured respectively.
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Chapter 3: Configuration
► To configure video profiles
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >Video >Video Profiles.
4. From the Current Profile Settings, section, from the Profile list, select a profile.
5. Click Save.
6. From the Stream 1 section, set the values for the following:
Image Mode: Select H.264 or MJPEGas the compression mode.
Resolution: Select one of the following resolutions:
1080P
720P
VGA
CIF
QVGA
Frame Rate: The frame rate is displayed per second.
PAL:Choose from 5, 10, 12 or 25
NTSC:Choose from 5, 10, 15 or 30
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Configuring Video Profiles
Bit Rate: (Optional) Only available if constant bit rate is selected. Select one of the following:
Bit Rate control:Select one of the following to choose teh Bit Rate control selection:
GOP:Select the GOP (Group of pictures) number from 2 to 30. The bigger the number is, the more difficult the lost frames will be recovered; the smaller the number is, the more the bite rate and the network load will obviously increase and aggravate. The default value is 30, and GOP will be differed by fps setting.
512K
1M
2M
4M
6M
8M
Variable bit rate:You can set the minimum and maximum bit rate values.
Constant bit rate:
Compression Ratio:Only available if MJPEG is selected. Select one of the following:
Low: this setting produces highest image quality while the file size increases.
High: this setting produces lowest image quality while the file size decreases.
7. Click Save to enable the settings or click Restore to use the default settings.
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Configuring Privacy Mask
Privacy masking blocks out areas from view by covering the areas with a colored box in both live view and recorded clips. This feature is ideal for locations where you do not want information to be visible.
► To configure privacy mask
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >Video >Privacy mask.
Chapter 3: Configuration
4. For each mask, set the values for the following:
5. Select ON.
6. Click Set privacy mask.
7. In the dialog box, click and drag the mouse to create a window around the region to mask.
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Configuring Privacy Mask
Note
You can only create up to four masks.
8. Click OK.
9. Click Save to enable the settings or click Restore to use the default settings.
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Configuring Motion Events
A Motion Area is a region of interest you have selected within a camera's field of view. Once configured, each time motion occurs in the region of interest, you can create an event to record video with a higher resolution and frame rate.
To detect motion, every captured video image is compared with the previous one; if there is a change in the image, it is marked as having motion.
► To configure motions events
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >Event Settings>Alarms.
Chapter 3: Configuration
4. Select ON.
5. In the Sensitivity box, set the sensitivity level for motion detection. A higher setting will trigger motion detection when there is any kind of luminance difference. The higher the sensitivity, the higher the chances to have false motion images.
6. In the Object Size box, set the object size relative to the region size. a higher value will only detect very large objects in the window. If object size is set to a low-value, it will detect small objects as well as large.
7. Click Motion Area.
8. In the dialog box, click and drag the mouse to create a window around the
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Configuring Motion Events
region to mask.
9. Click OK.
10. Click Save to enable the settings or click Restore to use the default settings.
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Configuring the Network Settings
By default, all V3320RDdevices are shipped with the following network settings
Network
IPAddress 192.168.0.30
Subnet Mask 255.255.255.0
You can configure the IPproperties of the IPcamera to match that of your network, either by entering a static IPaddress or using a Dynamic Host Communication Protocol (DHCP) address.
To use a DHCPaddress, you need to have a Dynamic Host Communication Protocol (DHCP) server where the DVR can automatically obtain a valid IP configuration.
► To configure network setttings
Chapter 3: Configuration
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >Network Settings>Basic.
4. In the Camera Name box, type a name for the unit or simply use the
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Configuring the Network Settings
default name.
5. Set the IPaddress.
To Perform the following steps
use a DHCP IPaddress
use a static IPaddress
1. Select ON.
a. Select OFF.
b. In the IP Address box, type an IP address.
c. In the Subnet NetMask box, type the subnet
mask. Default value is 255.255.255.0.
d. (Optional)In the Default Gateway to use a
gateway server and disable the Gateway used by the other ports.
e. (Optional) In the Primary DNSbox, type the
IPaddress of the primary domain name server.
f. (Optional) In the Secondary DNSbox, type the
IPaddress of the secondary domain name server.
g. (Optional)In the HTTP Port Number box, type
the port number to use. The default value is 80.
h. (Optional)Select UPnP ON to allow other devices
and computers on the same network to discover this device.
6. Click Save to enable the settings or click Restore to use the default settings.
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Configuring the RTSPSettings
Real Time Streaming Protocol (RTSP) is an application-level protocol for the transfer of real-time video data. The Nextiva V3320RD series support the RTSP protocol to stream H.264 and MJPEG video to third party media players like VLC or Apple QuickTime.
► To configure RTSPsettings
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >Network Settings>RTSP.
Chapter 3: Configuration
4. In the RTSPPort box, type the port number to use.
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Configuring the RTSPSettings
5. For each stream, set the following:
a. For Transfer type, select one of the following:
Multicast
Unicast
b. In the RTPPort box, type the RTPport to use.
c. In the URLbox, type a name to use to access the stream.
d. In the Multicast Address box, type the IP address of the multicast
server.
Note
The URL to view video is: rtsp://<unit_ip_address>/<RTSPport>/<URL>.
6. Click Save to enable the settings or click Restore to use the default settings.
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Configuring the User Accounts
The Nextiva IP cameras have two types of user privileges: Administrator and guest. Users with Administrator privileges are allowed access to the Configuration page. Users with guest privileges do not have access to the Configuration page and are limited to five users to view live video.
The default administrator username and password for the Nextiva IP cameras is admin. To prevent unauthorized access, it is highly recommended to change the default password to restrict access to the IP cameras and to create multiple users accounts with a defined set of privileges.
► To configure user acounts
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >Account >Password.
Chapter 3: Configuration
4. From the Administrator Information section, do the following:
a. In the Admin ID box, type a new administrator user name or keep the
default value of admin.
b. In the Password box, type a new password for the administrator.
c. In the Password (confirm box), retype the new password.
5. From the RTSP section, do the following:
a. In the Login ID box, type a new user name or keep the default value of
guest for RTSPaccess.
b. In the Password box, type a new password for the RTSP.
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Configuring the Date and Time
6. Click Save to enable the settings or click Restore to use the default settings.
Configuring the Date and Time
Setting the date and time ensures that the video and data recordings on the IPcamera accurately reflect the date and time the video or data was taken. If you enabled the Daylight Savings option when adding IPcamera, the clock is adjusted forward one hour near the start of spring and are adjusted backward in autumn.
► To configure the date and time
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >System >Date/Time.
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4. Set the Date and Time.
To Perform the following steps
Chapter 3: Configuration
manually set the date and time
use an NTPserver
a. Select Manual.
b. From the Date &Time manual setting
section, do the following:
a. In the Date box, type the current date
and year.
b. In the Time box, type the current time.
a. Select NTP.
b. From the NTPServer section, do the
following:
a. In the Time Zone list, select the time
zone where the IP camera is located.
b. In the NTPServer box, type the address
of an NTP server to synchronize date and time.
c. In the Time Adjustment Period list,
select the interval to calibrate the time.
d. Click Save &Test to test the
NTPsettings.
synchronize with the PC
5. For Daylight Savings, select ON.
6. Click Save to enable the settings or click Restore to use the default settings.
Select Synchronization from PC.
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Chapter
Troubleshooting
This sections helps you perform firmware upgrades and troubleshoot connection, hard drive, and monitor problems on an IPcamerar.
The following topics are discussed:
Upgrading Firmware 42
Importing Configuration Settings 43
Exporting Configuration Settings 44
Factory Default Settings 45
Rebooting the IPCamera 46
A
Viewing Event Logs 47
Page 42
Upgrading Firmware
Upgrading Firmware
Firmware upgrade allows you to install new firmware files on the IPcamera. A reboot is required to ensure the new firmware is applied.
Note
You will not have video during the time that the IPcamera is updating; this is typically a process that can take several minutes. Therefore you should consider scheduling firmware updates during off peak hours.
► To upgrade the firmware
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >System >Update.
4. Click Browse and select the firmware file.
5. Click Upload.
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Appendix A: Maintenance and Troubleshooting
Importing Configuration Settings
Upload configuration setting from the computer to the IP camera.
► To import configuration settings
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >System >Maintenance.
4. Click Browse and select the configuration file.
5. Click Import.
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Exporting Configuration Settings
Exporting Configuration Settings
Download configuration setting from the IP camera.
► To export configuration settings
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >System >Maintenance.
4. Click Export.
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Appendix A: Maintenance and Troubleshooting
Factory Default Settings
If after rebooting the device still does not function the way it should, you can load the factory default configuration. This operation will restore the factory default settings to the device and delete all user-defined values.
► To restore factory default settings
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >System >Maintenance.
4. From the Set to Factory Default section, choose one of the following:
Return all camera settings to factory default except network
Return all camera settings to factory default.
5. Click Default.
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Rebooting the IPCamera
Rebooting the IPCamera
If the IPcamera does not function the way it should, you can reboot the device to re-initialize the settings.
► To reboot the IPcamera
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >System >Maintenance.
4. From the Network Camera Reboot section, click Reboot.
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Viewing Event Logs
Upload configuration setting from the computer to the IP camera.
► To view event logs
1. In a web browser, type the IP address of the Nextiva IP camera in the Address bar, and then press ENTER.
2. Type the username and password.
3. Click Configuration >System >Event Log.
Appendix A: Maintenance and Troubleshooting
4. From the Filter Settings, choose one of the following:
Display all
Set conditions:Choose one of the following:
Display recent logs or old logs
Display logs with keyword
Set a date and time
5. Click Save Conditions.
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Index
A
Accessing Home Page 23
C
Configurations
Exporting 44
Importing 43 Configuring Date and Time 39 Configuring Events 32 Configuring Image Settings 24, 27 Configuring Network Settings 34 Configuring Privacy Mask 30 Configuring RTSP Settings 36 Configuring User Accounts 38
D
Date
Configuring 39 Device Reset 13
E
Events
Configuring 32 Exporting Configurations 44
F
Factory Default 13 Firmware
Managing 42
Managing Verint Devices 42
Upgrade 42
H
Home Page
Accessing 23
I
M
Managing Verinrt Device Firmware 42
N
Network Settings
Configuring 34
P
Privacy Mask
Configuring 30
R
Rebooting
IP Camera 46 Resetting Device 13 Restoring Factory Defaults 45 RTSP Settings
Configuring 36
T
Time
Configuring 39
U
Upgrading Firmware 42 User Accounts
Configuring 38
V
Viewing Logs 47
W
Web Page
Accessing 23
Image Settings
Configuring 24, 27
Importing Configurations 43
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For more information, please visit us at http://www.verint.com/solutions/video-situation-
intelligence/index.html
Americas: info@verint.com
EMEA: marketing.emea@verint.com
APAC: marketing.apac@verint.com
All other trademarks and product names are the property of their respective owners.
The information in this document may be superseded by subsequent documents.
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