Nextel IM1100 User guide

Download

Windows

User’s Guide

Nextel

iM1100

Wireless Modem

for Microsoft® Windows® 95,

98, Windows® 2000,

and Windows NT

12/01

Introduction........................................................................................................1

iM1100 Wireless Modem Hardware ................................................................1

Setting Up Your Modem ...................................................................................6

Using the Modem .............................................................................................24

Getting Status Information .............................................................................30

SIM Card Personal Identification Number (PIN) ........................................33

Uninstalling Modem Software ........................................................................35

Accessories........................................................................................................36

Nextel Terms and Conditions of Service........................................................37

Safety and General Information.....................................................................44

Limited Warranty Motorola Communication Products..............................50

Limited Warranty Motorola Communication Products (International)....53

Patent and Trademark Information ..............................................................56

Information for Advanced Users

Information for advanced users, including instructions for setting up Microsoft Windows components, reconfiguring modem settings, and setting hyperterminal, can be found on the Modem Installation and Application Software CDROM.

iM1100 Wireless

Nextel® Customer Care Information

For domestic customer care issues, including billing issues, general service needs, or to order additional services, contact Nextel Customer Care.

Visit nextel.com for a variety of Customer Care services:

• Browse for information on phones, coverage, rates and other Nextel services.

View and download user's guides, try out our interactive virtual products and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, upgrade phone software, send a message and more.

• For self-service on your Nextel account, click on My Account to view your account, pay your bill (not available in all areas), add phones to your account, reset your Voice Mail password, and more.

• For online assistance, click on Contact Us to send us an email request. Our representatives are committed to assisting you. Every effort will be made to address your questions or concerns within 24 hours. Contact us to add Wireless Web and other services, change rate plans, inquire on your bill, and more.

Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.

For more information about Nextel or to view this guide on our Web site, visit us on nextel.com.

Important

IMPORTANT!

Read “Safety and General Information” on page 44 before using

iM1100 Wireless Modem.

your

iii

INTRODUCTION

Thank you for purchasing the Nextel iM1100 Wireless Modem, manufactured by Motorola. The iM1100 Wireless Modem provides you with the capability of performing your most important laptop computer activities, like connecting to the Internet or corporate intranets, from outside your office or home.

The iM1100 Wireless Modem enables the following types of data connections:

• Packet data: Access the Internet, send and receive e-mail, and transfer

small files over the packet data network using standard IP protocols.

Packet data transmits packets (blocks) of data at high speed. After the

data is transmitted, you can remain connected without being charged for the idle time.

• Circuit data: Access an ISP or your corporate server with a PPP Dial-

Up Connection to send and receive data over the circuit-switched cellular channel, just as you would using the Standard Telephone Network.

Circuit data provides a dedicated, connection for transmitting data. The

connection is maintained until broken by one of the connected parties.

iM1100 WIRELESS MODEM HARDWARE

The iM1100 Wireless Modem is inserted in your laptop’s Type II PCMCIA slot. The modem’s antenna transmits and receives data. The antenna is on a hinge

and can be repositioned. The antenna can be removed if you want to attach the modem to an external antenna.

The modem requires a SIM card to function. A SIM card has already been inserted in your iM1100 but can be removed and replaced if needed.

The modem is powered by its own battery. It draws only a small amount of power from your laptop’s battery.

Inserting the iM1100 Wireless Modem

The iM1100 Wireless Modem should be inserted in your laptop’s Type II PCMCIA slot. The location of this slot may vary from one type of laptop to another. Refer to the documentation that came with your laptop for more information.

Battery

Your iM1100 Wireless Modem comes with a Lithium Ion battery. After inserting the battery, you must charge it before installing the iM1100 Wireless Modem Application and Installation Software.

Inserting and Removing the Battery

Figure 1. Battery

To insert the battery (see Figure 1):

1. Open the battery door by gently pushing the tab upward and taking it

off.

2. Insert the battery into the battery compartment. Push it all the way in.

3. Gently press the tab on the battery door and snap the battery door

back into place.

To remove the battery (see Figure 1):

1. Open the battery door by gently pushing the tab upward and taking it

off.

2. Release the battery by lifting it up slightly. The battery pops up

automatically.

3. Hold the sides of the battery with your fingers and gently pull it out.

Charging the Battery

The first time you charge the battery, it takes three hours. Subsequent charges take about two and a half hours.

iM1100 Wireless Modem Hardware

You can charge the modem battery when the modem is on or off.

NOTE

You r iM1100 Wireless Modem’s battery must be fully charged when you install the iM1100 Wireless Modem Application and Installation Software.

To charge the iM1100 Wireless Modem battery:

1. With your modem facing up, plug the accessory connector of the

charger (included with your modem) into the charging port on the left side of the modem.

2. Flip open the chargers’ folding electrical prongs.

3. Plug the charger into an electrical outlet.

Battery Charging Status

The LED light, located on the front panel of the iM1100 Wireless Modem, indicates the battery charging status. The following applies when the modem is powered off.

Status Light

Off No battery.

Alternating Red and Green

Solid Red Rapid charging.

Solid Amber 31%-60% charged.

Flashing Green

Solid Green 91%-100% charged.

iM1100 Modem Battery Status

Fatal error was detected during power-up: Flashstrap Fatal Error or Invalid Battery. Contact Nextel Customer Care.

61%-90% charged.

Moving, Removing, and Replacing the Antenna

Figure 2. Antenna

NOTES

Position the antenna of the modem at least one inch (2.5 cm) from any part of the body when using the supplied antenna. When using any approved accessory antenna, position it at least eight inches (20 cm) from any part of any person.

Handle the antenna with care. Do not remove it or replace it unnecessarily.

To move the iM1100 Wireless Modem antenna, rotate it backwards or forwards. To remove the antenna, hold the part of the antenna that joins the modem and

gently pull it out of the antenna opening. Removing the antenna enables you to connect an external antenna to your

iM1100 Wireless Modem. (Adapter Cable for external antenna is required. See “Accessories” on page 36.)

To replace the antenna (see Figure 2):

1. Hold the antenna so that the flat portion of the antenna hinge is

pointing straight upward, at a right angle to the bottom of the modem.

2. Snap it back into the antenna opening.

iM1100 Wireless Modem Hardware

Removing and Replacing a SIM Card

Figure 3. SIM Card

To remove the SIM card (see Figure 3):

1. Remove the iM1100 Wireless Modem from your laptop and turn it

over, so that the antenna is positioned in the upper right corner.

2. Slide the SIM card out of its slot by inserting a ballpoint pen in the

slot to the left of the SIM card and gently pushing the SIM card out, to the right.

3. Once the SIM card has been pushed out, gently hold the two sides

with your fingers and take out the SIM card.

To replace the SIM card (see Figure 3):

1. Turn the unit over, so that the antenna is positioned in the upper right

corner.

2. Gently insert the SIM card with the gold contacts facing down and

the clipped corner in the upper right corner.

3. Gently push the SIM card in until it stops moving.

Status Light

The LED status light, located on the front panel of the iM1100 Wireless Modem, indicates the service state of your modem.

When Using Modem

Status Light

Alternating Red and Green

Flashing Red Registering. Your modem is registering with

Solid Red No service, low battery or out of the coverage

Flashing Amber

Flashing Green

Solid Green Transmitting or receiving data.

iM1100 Modem Status

Fatal error was detected during power-up: Flashstrap Fatal Error or Invalid Battery. Contact Nextel Customer Care.

the network. Please wait.

area. If you are in a coverage area, the modem will attempt to connect to the network. If the modem does not connect after 6 minutes or more, plug in the charger. If the modem still does not connect, contact Nextel Customer Care.

No data service.

In service. Ready to use.

SETTING UP YOUR MODEM

The iM1100 Wireless Modem Application and Installation Software enables your iM1100 Wireless Modem to transmit data from your laptop and enables you to control the modem’s functions.

Installation Requirements

To install the iM1100 Wireless Modem Application and Installation Software onto your laptop, you need the following:

• An iM1100 Wireless Modem

Setting Up Your Modem

• The iM1100 Wireless Modem Application and Installation Software

CD-ROM (provided in your package)

• An IBM-compatible PC with:

- An Intel

- One of these operating systems installed: Windows 95 B, Windows 98 Second Edition, Windows NT 4.0 Workstation (Service Pack 4, 5, or 6), or Windows 2000 Professional (Service Pack 1 or 2)

- Minimum 8 MB of addressable RAM

- CD-ROM or DVD drive

- 9 MB free hard-disk space

- Recommended: One of these modem installation wizards installed: Softex, Inc. PC Card Controller for Windows NT, or SystemSoft CardWizard 3.00.08

- Recommended: Mouse or compatible pointing device

• Nextel PacketStream or Nextel Online Dial-Up Service rate plan

-compatible 586 (or higher) processor

NOTE

If you need more detailed information on installation requirements, refer to the ReadMe file included with the iM1100 Application and Installation Software.

Preparing the Modem for Setup

Before setting up your iM1100 Wireless modem:

• Charge the battery. See “Charging the Battery” on page 2.

• Confirm that the SIM card is in place. See “Removing and Replacing a SIM Card” on page 5.

When to Insert the Modem

If you are running Windows NT on your laptop, insert the iM1100 Wireless Modem into the PCMCIA slot before powering up your laptop to start the installation.

If you are running Windows 95, Window 98, or Windows 2000, insert iM1100 Wireless Modem only when prompted by the installation software.

NOTE

Your modem comes with a security option in the form of a SIM PIN. Initially, your modem does not require you to enter a SIM PIN. However, it is recommended that you enable the SIM PIN security feature to prevent fraudulent use of the SIM card.

Disabling your SIM PIN enables anyone to use your modem. If you disable your SIM PIN, you must still keep the SIM card in the modem to make a connection.

See “SIM Card Personal Identification Number (PIN)” on page 33 for more information.

Installing on Windows® 2000, Windows® 95/98, and Windows NT

The steps you take to install the software depend on the operating system running on your laptop:

• If you are using Windows 95 or Windows 98, see “Installation on Windows

• If you are using Windows 2000, see “Installation on Windows on page 12.

• If you are using Windows NT, see “Installation on Windows NT page 13.

95/98” on page 8.

2000”

” on

Installation on Windows® 95/98

1. Turn on your laptop and start Windows 95/98.

2. Insert the iM1100 Application and Installation Software CD-ROM in

your CD-ROM or DVD drive. If the iM1100 Wireless Modem and Application Software installation program does not start automatically, select Start, then select Run, and type D:\_setup.exe, where D refers to the letter of your CD-ROM or DVD drive.

3. An auto run window opens. Click Setup.

Setting Up Your Modem

4. A window opens instructing you to exit other applications before

continuing. Exit other applications and click Continue.

5. Another window opens. Click OK in this window to restart your laptop.

NOTE

If you are running Windows 95, you may now see an error message saying that the installation can’t continue. If this happens, follow the steps in “Correcting Resource Conflicts

in Windows

6. A window opens instructing you to insert the modem. Insert the

iM1100 Wireless Modem into the PCMCIA slot in your laptop.

7. When the welcome window opens, follow the steps in “Completing

the Installation” on page 18.

95” on page 9.

Correcting Resource Conflicts in Windows® 95

If you are running Windows 95 on your laptop, you may see this error message:

This means you have as many devices installed on your laptop as your system can accommodate. Attempting to install the modem has caused a resource conflict.

If this you see this error message:

1. Click OK to dismiss the error message.

2. Right-click the My Computer icon and select Properties.

3. Choose the Device Manager tab in the System Properties window.

4. Select Modem and click the + to the left of it. This displays a list of

modems installed on your laptop.

5. Select Motorola iM1100 PC Card modem.

Setting Up Your Modem

6. Click Properties to verify that this device is causing a resource

conflict. This information appears in the Device status area of the Motorola iM1100 PC Card modem Properties window.

7. Click OK to close the Motorola iM1100 PC Card modem Properties

window.

8. In the System Properties window, select Motorola iM1100 PC Card

modem. Click Remove. This removes the improperly installed iM1100 Wireless Modem from your system.

9. View the devices in the System Properties window and identify a

device you can remove so that you may install the iM1100 Wireless Modem. Do not attempt to remove any devices that are integral to your system, such as hard drives or display cards. If you need assistance, contact your IT representative.

10. In the System Properties window, select device you want to remove.

Click Remove.

11. Begin installing the iM1100 Wireless Modem again, following the

steps in “Installation on Windows

95/98” on page 8.

Installation on Windows® 2000

You must have administrative rights to install on Windows 2000.

1. Turn on your laptop and start Windows 2000. Log in with

administrative rights.

2. Insert the iM1100 Application and Installation Software CD-ROM in

3. An auto run window opens. Click Setup.

4. When you start the installation software, a window opens instructing

you to exit other applications before continuing. Exit other applications and click Continue.

5. A window opens instructing you to insert the modem. Insert the

iM1100 Wireless Modem into the PCMCIA slot in your laptop.

6. When the Windows 2000 Hotfix window opens, click OK:

7. Restart your laptop.

8. When the welcome window opens, follow the steps in “Completing

the Installation” on page 18.

Setting Up Your Modem

Installation on Windows NT

You must have administrative rights to install on Windows NT.

1. Insert the iM1100 Wireless Modem into the PCMCIA slot.

2. Turn on your laptop and start Windows NT. Log in with

administrative rights.

3. Insert the iM1100 Application and Installation Software CD-ROM

in your CD-ROM or DVD drive. If the iM1100 Wireless Modem and Application Software installation program does not start automatically, select Start, then select Run, and type D:\_setup.exe, where D refers to the letter of your CD-ROM or DVD drive.

4. An auto run window opens. Click Setup.

5. When you start the installation software, a window opens instructing

you to exit other applications before continuing. Exit other applications and click Continue.

6. The Install New Modem opens. Check Don’t detect my modem; I

will select it from a list. Then click Next to continue.

7. The Install New Modem window now shows modem manufacturers

and models. Click Have Disk.

8. When the Install From Disk window appears, select the drive on

your laptop that contains the iM1100 Application and Installation Software CD-ROM and select the iM1100.inf file. Click OK.

9. In the Models area of the Install New Modem window, highlight the

Motorola iM1100 Wireless Modem. Then click Next.

10. In the Select Port area of the Install New Modem window, choose

the COM port where you have inserted the iM1100 Wireless Modem. Click Next.

Setting Up Your Modem

11. A Modem Setup window opens informing you that you will need to

restart your system before you can use the modem. Click OK.

12. The Install New Modem window appears indicating that your

modem has been installed successfully. Click Finish.

13. The Network control panel opens. In the Network window, select the

Services tab. Within the Services tab, select Remote Access Service. Click Properties

14. The Remote Access Setup window opens. Click Add.

NOTE

If a modem is already installed on the same COM port as the iM1100 Wireless Modem, choose an alternate COM port for the iM1100. Or, if the modem shown occupying the COM port is no longer in use, click Remove to remove it and then click Add. If you need assistance contact your local IT department.

Setting Up Your Modem

15. The Add RAS Device window opens. Ensure the COM port for your

iM1100 Wireless Modem is selected from the drop-down list. Click OK.

16. The Remote Access Setup window now shows the added COM port.

Verify that the iM1100 Wireless Modem was added to the list of RAS devices, verify that only TCP/IP is the only dial out network protocol. Click Continue.

17. In the Network Services Selection window, click Close.

18. The Network Settings Change window opens prompting you to

restart your laptop. Click Yes to restart.

19. When the welcome window opens, follow the steps in “Completing

the Installation” on page 18.

Completing the Installation

1. At this point in the installation procedure, the welcome window has

opened. Click Next to continue.

2. The User Information window opens. Enter your name and your

company’s name, if it doesn’t automatically display. Then click Next.

3. The Choose Destination Location window opens. Choose a

destination location or use the default. Then click Next.

4. In the Select Program Folder window, choose a destination folder, or

use the default. Then click Next. Wait as the files are copied to your destination folder.

5. A window opens asking you if you want to create a shortcut for the

iM1100 Wireless Modem Status Applet on your desktop. Click Yes to create this shortcut.

6. The Setup Complete window opens. If you do not wish to view the

ReadMe file, uncheck the checked box.

7. To complete the installation, click Finish in the Setup Complete

window.

Setting Up Your Modem

Setting the Modem Speed

After you have completed the installation, make sure that the maximum modem speed is set to 19200.

Setting the Modem Speed on Windows® 95/98

1. Double-click the My Computer icon on your desktop.

2. Double-click the Dial-Up Networking icon in the My Computer

window.

3. In the Dial-Up Networking window, right-click the iM1100 icon and

choose Properties.

4. The iM1100 window opens. Select Motorola iM1100 PC Card

Modem from the Connect using: drop-down list and click Configure.

5. The Motorola iM1100 PC Card Modem Properties window opens

with the General Tab displayed. Make sure that the value shown for Maximum Speed is 19200. If a different value is shown, select 19200 from the drop-down list.

6. Click OK.

7. Click OK again.

Setting the Modem Speed on Windows® 2000

1. From the Start button, choose Settings > Network and Dial-Up

Connections > iM1100.

2. The Connect iM1100 window opens. Click Properties.

Setting Up Your Modem

3. The iM1100 window opens. Select Motorola iM1100 PC Card

Modem from the Connect using: area and click Configure.

4. The Modem Configuration window opens. Make sure that the value

shown for Maximum Speed is 19200. If a different value is shown, select 19200 from the drop-down list.

5. Click OK.

Setting the Modem Speed on Windows NT

1. Double-click the My Computer icon on your desktop.

2. Double-click the Dial-Up Networking icon in the My Computer

window.

3. Select iM1100 from the Phonebook Entry to Dial drop down list.

Setting Up Your Modem

4. In the window that opens, click More and select Edit entry and

modem properties... from the drop-down list.

5. The Edit Phonebook Entry window opens. Choose the Basic tab. In

the Dial using: field, select Motorola iM1100 PC Card Modem from the drop-down list. Click Configure.

6. The Modem Configuration window opens. Select a value of 19200

from the Initial speed (bps): drop-down list. Click OK.

7. Click OK again.

8. Click Close.

USING THE MODEM

Before using the iM1100 Wireless Modem, you must insert it in your laptop’s PCMCIA slot. If the SIM PIN requirement for your modem is enabled, you will be prompted to enter your SIM PIN prior to use. (See “SIM Card Personal Identification Number (PIN)” on page 33.)

Powering the Modem On and Off

Your modem is automatically powered on when inserted into your laptop’s PCMCIA slot and powered off when removed from the slot.

To power the modem off or on while it remains in your laptop’s PCMCIA slot:

1. Double-click the iM1100 Wireless Modem software icon in your

system tray.

iM1100 Wireless Modem software icon

2. The MMap-Motorola Wireless Modem window opens. Click Power

On to power on, or click Power Off to power off.

Registering Your iM1100 Wireless Modem

Your iM1100 Wireless Modem must register on the Nextel Network each time you use it. The registration process begins automatically when the iM1100 Wireless Modem is inserted in the PCMCIA card slot or when powered on.

Using the Modem

The LED located on the iM1100 Wireless Modem and in the background of the iM1100 Wireless Modem software icon in your system tray turns green to

indicate that your modem is on and registered on the network.

Using the Modem with Packet Data

You can run any standard TCP/IP application during a packet data session.

NOTE

When a packet-data session is active, any software specifically configured for use with other service providers may need to be reconfigured for use with the Nextel Network.

Connecting to the Internet via Packet Data

To connect the iM1100 Wireless Modem to the Internet or an intranet:

1. Start the iM1100 Wireless Modem Status Applet on your laptop. To

do this, double-click the iM1100 Wireless Modem shortcut on your desktop, or from the Start button, select Programs > Motorola

iM1100 Wireless Modem Applet > Status program. The Motorola iM1100 Packet Data Dialer window appears.

2. Click Connect. As the connection starts, you will see the following

messages:

ONNECTING... ONNECTED SUCCESSFULLY

3. If the Communications window opens, click Auto Detect and then

click OK. This may occur the first time you connect your modem.

You may now use your modem to access the Internet, your Web-based email, and FTP server, etc.

Disconnecting from the Internet

To disconnect your modem’s connection:

1. If the iM1100 Packet Data Service status window is not open, open it

by clicking on the iM1100 Wireless Modem icon in your system tray, or click the desktop icon.

2. Close the window, or do one of the following: Right-click in the

iM1100 Packet Data Service status window or choose Mode from the window’s menu bar and then select Disconnect and Exit.

This disconnects your modem from the network and closes the status window.

Using the Modem with Circuit Data (Dial-Up Networking Connection)

You can use the iM1100 Wireless Modem to connect to the Internet or a corporate server using a PPP or Dial-Up Networking Connection (Circuit Data). Contact your ISP or IT department for specific instructions on setting up a modem to access their server. You will need to obtain the phone number for the ISP or corporate server as well as your network user name and password.

Creating a Dial-Up Networking Connection

To create a Dial-Up Networking Connection with the iM1100:

Using the Modem

Windows® 95/98

1. Double-click My Computer, then double-click Dial-Up Networking.

2. The Dial-Up Networking window opens. Double-click Make New

Connection.

3. The Make New Connection window opens. Enter a name for the

connection. Under Select a device choose Motorola iM1100 PC Card Modem from the drop down box. Click Next.

4. Enter the phone number for your ISP or corporate server and click

Next.

5. Click Finish to complete the setup.

Windows® 2000

1. Insert the iM1100 Wireless Modem into the PCMCIA slot.

2. Double-click My Computer then click the link for Network and

Dial-Up Connections.

3. Double-click Make New Connection. The Network Connection

Window opens. Click Next.

4. Use the default Dial-up to private network and click Next.

5. Select Motorola iM1100 PC Card Modem and click Next.

6. Enter the phone number for your ISP or corporate server and click

Next.

7. Enter your connection name and click Finish.

Windows NT

1. Double-click My Computer, then double-click Dial-Up Networking.

2. The Dial-Up Networking window opens. Click New.

3. The New Phonebook Entry Wizard window opens. Enter a name for

the phonebook entry. Click Next.

4. The Server window opens. Check the box next to I am calling the

Internet. Click Next.

5. The Phone Number window opens. In the Phone number box, enter

the number for your ISP or corporate server. Click Next.

6. The Wizard Finish window opens. Click Finish.

7. The Dial-Up Networking Phonebook window opens with the newly

created entry displayed. Click More and select Edit entry and modem properties from the drop-down list.

8. The Edit Phonebook Entry window displays. Click the Basic tab if it

is not already selected. Click the arrow next to the Dial using box and select Motorola iM1100 PC Card modem. Click OK.

Connecting with Dial-Up Networking

To connect using a Dial-Up Networking Connection:

1. Double-click My Computer then double-click Dial-Up Networking

(Network and Dial-up Connections in Windows 2000).

2. Double-click the connection name you created in the steps above.

3. Enter your network User name and Password and click Dial (click

Connect in Windows 95/98).

If You Lose Your Connection

If you lose your connection, you will see the following message:

To re-establish your connection, click Reconnect.

Using the Inactivation Timer

The Inactivation Timer automatically powers off the iM1100 Wireless Modem after a set period of inactivity. Your modem is considered inactive when it is on but not connected to the network. By default, this period is 15 minutes.

Thirty seconds before the Inactivation Timer powers your modem off, a pop-up window appears to notify you that your modem is about to be powered off. You can then choose to power the modem off or leave it on.

To change the length of the inactivity period or turn off the Inactivation Timer:

Using the Modem

1. Right-click on the iM1100 Wireless Modem icon in your system tray

(see page 24) and choose Properties.

2. Click Update Timer Settings. The Timer Setting window opens.

3. To change the inactivity period, enter a new time. To turn the

Inactivation Timer off, uncheck the box.

4. Click Set.

Ejecting the Modem – Windows® 95/98/2000

If you are using Windows 95, 98, or 2000, before removing the iM1100 Wireless Modem from your laptop’s PCMCIA card slot, you must stop the modem. If you remove the modem without stopping it, the laptop may not be able to communicate with the modem once it is reinserted. (A solid red LED light will remain after reinsertion and the computer must be restarted before the modem will function.)

To stop the iM1100 Wireless Modem:

1. Click the following icon in your system tray:

Windows 95/98: PC Card (PCMCIA) status icon

Windows 2000: Unplug or eject hardware icon

2. Select Stop Motorola iM1100 PC Card Modem.

3. A confirmation message will display indicating it is safe to remove

the device. Click OK.

4. Remove the iM1100 Wireless Modem from the PCMCIA card slot.

GETTING STATUS INFORMATION

When You Are Connected with Packet Data

When connected with the iM1100 Wireless Modem, the iM1100 Packet Data Service status window displays basic information about the modem and connection conditions. See “Using the iM1100 Packet Data Service Status Window” on page 30. The iM1100 Wireless Modem icon appears in the system tray when the status window is minimized.

The Windows Networking icon displays in the system tray when a PPP, SLIP, or CSLIP session is started. The icon “flickers” with data transfer activity. Rolling your mouse over the icon displays data transfer information.

Using the iM1100 Packet Data Service Status Window

The Packet Data Service status window provides modem function information and connection details when connected.

To display the iM1100 Packet Data Service status window click on the iM1100 Wireless Modem icon in your system tray.

The iM1100 Packet Data Service status window displays the following information:

• Status Icons: The window displays status icons that tell you how your modem is functioning with respect to signal strength and battery charge.

• Status Bar: The status bar indicates the Packet Data Status (active or idle), Equipment IP Address, and the number of kilobytes that were sent and received through the modem (during the current connection).

• Menu Options: The menu options provide additional status information during the packet data connection.

Getting Status Information

Status Icons

These status icons appear in the body of iDEN Packet Data Service window:

Icon Indicates...

3456 Battery Strength icons — remaining

a Signal Strength icons — strength of the

Y Packet Data Ready — modem is ready to

battery charge. More bars on the battery indicate a greater charge.

network signal. More bars next to the antenna indicate a stronger signal.

transmit or receive data.

Mode Option

Use the Mode option on the menu bar to choose how much information is displayed in the window and to disconnect from the network:

• Normal mode provides signal strength, battery strength and the estimated number of kilobytes sent and received for the current packet data session.

• Advanced mode displays additional technical information about the connection, signal strength and quality. This information is typically used by customer care personnel for troubleshooting purposes.

• Disconnect and Exit enables you to disconnect the modem and exit.

Setup Options

Use the Setup option on the menu bar to adjust the rate at which your modem performs self-evaluation tasks.

• Preferences enables you to change your modem’s response time. Response Time is the frequency (in seconds) with which the application will obtain battery level and system description information.

Diagnostics Options

Use the Diagnostics option on the menu bar to view and change information about your server.

• Check Host enables you to view and change information about your host computer:

• The IP host of the IP server you are using.

• The ping waiting time, which is the amount of time the modem

waits between attempts to contact your server.

• The maximum number of times the modem attempts to contact the server before timing out.

• The number of bytes per packet of data.

• Check Network tells you whether you are communicating successfully with your IP server.

Help

The help option accesses online help.

SIM Card Personal Identification Number (PIN)

SIM CARD PERSONAL IDENTIFICATION NUMBER (PIN)

To prevent unauthorized use of your modem, your SIM card can be protected by enabling the SIM PIN security feature. With the SIM PIN requirement enabled, each time the modem is powered on, you must enter your SIM PIN. You can change or disable your SIM PIN if desired. The default SIM PIN is 0000.

NOTE

Incorrectly entering your SIM PIN three times causes the SIM card to be blocked. To unblock your SIM card, you must contact Nextel Customer Care. For more information, see “Unblocking the SIM PIN” on page 34.

Enabling/Disabling the SIM PIN Requirement

When the SIM PIN requirement is enabled, you are prompted to enter your SIM PIN each time you turn on your modem. Until a valid SIM PIN is entered, you can not use the modem.

When the SIM PIN requirement is disabled, the modem can be used without entering a SIM PIN.

NOTE

If you disable the SIM PIN requirement, you remove protection of personal data on your SIM card. Anyone can then use your modem and access your personal data.

To enable the SIM PIN requirement:

1. Right-click on the iM1100 Wireless Modem icon in your system tray

(see page 24) and choose Properties.

2. The Motorola iM1100 Modem window opens. To enable the SIM

PIN requirement, check Enable SIM Card.

3. Enter your SIM PIN and click OK. If you have not changed the SIM

PIN, the default SIM PIN is 0000.

To disable the SIM PIN requirement:

1. Right-click on the iM1100 Wireless Modem icon in your system tray

(see page 24) and choose Properties.

2. The Motorola iM11000 Modem window opens. To disable the SIM

PIN requirement, uncheck Enable SIM Card.

3. Enter your SIM PIN and click OK.

Changing the SIM PIN

To change your SIM PIN:

1. From your Start button, choose Programs > Motorola iM1100

Wireless Modem Applet > Configure program.

2. The Modem Configurations window opens.

3. Click User Settings.

4. Click on the SIM PIN Change tab.

5. Enter a new 4- to 8-digit SIM PIN in the New SIM PIN: field. Enter

it again in the Confirm New SIM PIN: field.

6. Click OK.

Unblocking the SIM PIN

If you forget your SIM PIN and unsuccessfully enter it three times, access to your

iM1100 Wireless Modem will be blocked. Contact Nextel Customer Care

immediately for assistance in unblocking the PIN.

NOTE

Before you begin, obtain the SIM PIN Unblocking Key (PUK) code from Nextel Customer Care, then read and understand the SIM PIN unblocking sequence.

If you unsuccessfully enter the PUK code ten times, the SIM card is permanently blocked and must be replaced. If this happens, all data will be lost. You will get a message to contact Nextel Customer Care.

To unblock the SIM PIN:

1. From your Start button, choose Programs > Motorola iM1100

Wireless Modem Applet > Configure program.

2. The Modem Configurations window opens.

3. Click User Settings.

Uninstalling Modem Software

4. Click on the SIM PIN Unblock tab.

5. In the SIM PUK: field, enter the 8-digit PUK code given to you by

Nextel Customer Care.

6. Enter a new 4- to 8-digit SIM PIN in the New SIM PIN: field. Enter

it again in the Confirm New SIM PIN: field.

7. Click OK.

8. Remove your iM1100 Wireless Modem from the PCMCIA slot in

your laptop and insert it again.

UNINSTALLING MODEM SOFTWARE

You may want to uninstall the iM1100 Wireless Modem Application and Installation Software. If you do this, you will not be able to use your modem until you reinstall the software.

NOTE

The steps in this procedure may vary slightly depending on your operating system.

To uninstall the iM1100 Wireless Modem Application and Installation Software:

1. Begin with the iM1100 Wireless Modem in the PCMCIA slot of your

laptop.

2. From your Start button, choose Settings > Control Panel > Modems.

3. With Windows 95/98/NT the Modems Properties window opens.

Select the General Tab. With Windows 2000, the Phone And Modem Options window opens. Select the Modems tab.

4. Select the iM1100 Wireless Modem from the modem list and click

Remove.

5. A confirmation window opens. Click Yes.

6. Another confirmation window opens. Click OK.

7. Remove the iM1100 Wireless Modem from the PCMCIA slot in

your laptop.

8. Restart your laptop.

9. When you restart your laptop, a window opens asking you if you

want to remove all components of the iM1100 Wireless Modem Application and Installation Software. Click Yes.

NOTE

If this window does not appear, you can uninstall the iM1100 Wireless Modem Application and Installation Software by selecting Start > Programs > Motorola iM1100 Wireless Modem Applet > Uninstall the Data Modem Applet.

10. The Remove Shared Files window opens. Click Yes to All.

11. A confirmation window opens. Click Yes.

12. The Remove Program Files From Your Computer window opens

indicating that the uninstall was successful. Click OK.

ACCESSORIES

Table 1: Accessories Table

Kit Number Model Description

ANTENNAS

RRA4914B

FAD5524A

RAF4136AMM

NKN6557A

Mobile Roof Mount Antenna

Mobile Window Antenna

Magnetic Antenna

Adaptor Cable for External Antenna

NEXTEL TERMS AND

CONDITIONS OF SERVICE

TERMS AND CONDITIONS OF SERVICE: Before using your iM1100 Wireless Modem (“Modem”), you (“Customer”) must read and agree to the following terms and conditions of Nextel wireless communications services (“Service”). By using the Modem, Customer applies and subscribes for Services provided by Nextel (the “Company”) and confirms that Customer has read, understands, agrees to and accepts the terms and conditions stated herein (the “Agreement”). Should there be any conflict between the terms and conditions below, and the terms and conditions of any current Service/ Subscriber Agreement between Customer and Company covering the phone and accessory equipment (the “Equipment”) accompanying this User’s Guide, the terms and conditions of the current Service/Subscriber Agreement will control.

1. USE OF SERVICE – Customer acknowledges that it complies with all FCC rules and

regulations. Customer will not use the Service for any unlawful purpose. Customer will not use the Service in aircraft or in motor vehicles in violation of law, regulation or ordinance. Customer acknowledges and agrees that all future purchases of Company Services and Equipment by customer shall be governed by the terms and conditions contained herein unless Customer and Company enter into a subsequent Service/ Subscriber Agreement. Company may change this Agreement at any time. Any changes are effective when Company provides Customer with written notice stating the effective date of the change(s). If Customer elects to use the Services or make any payment to Company on or after the effective date of the changes, Customer is deemed to have accepted the change(s). If Customer does not accept the changes, Customer may terminate Services as of the effective date at the address shown on Customer’s bill. If Services are terminated before the end of the current billing cycle, (i) no credit or refund will be provided for unused airtime; and (ii) any monthly recurring charge will not be prorated to the date of termination.

2. CREDIT APPLICATION – This Agreement shall be contingent upon Company’s

approval of Customer's credit application. Company may require Customer to update its credit application or information from time to time. Customer warrants and represents that all information furnished on the credit application is current, complete, accurate, and true. If Company subsequently determines that any statements made on the credit application are false, incomplete and inaccurate, Company may declare Customer to be in default under this Agreement and may exercise any remedies it has under this Agreement at law or in equity. Customer understands that Company will rely upon the credit information provided by Customer, including but not limited to Customer’s social security number or tax identification number, and other confidential and personal financial and credit information requested by Company and supplied by Customer, in making a decision to provide Services. Customer understands that Company may request and verify Customer’s bank references and perform a credit history check utilizing standard commercial credit reference services in connection with Company’s review of the

Customer’s credit worthiness. Customer acknowledges that Company may provide payment history and other billing/charge information to a credit reporting agency for inclusion in Customer’s records maintained by such credit reporting agency. Customer understands that a security deposit or airtime usage limit may be required.

3. CUSTOMER RADIO EQUIPMENT – Company is not responsible for the installation,

operation, quality of transmission, or maintenance of the Equipment. Any change in Service or Equipment may require additional programming or Equipment or changes to assigned codes or numbers which may require programming fees. Company reserves the right to change or remove assigned codes and/or numbers when such change is reasonably necessary in the conduct of its business. Customer does not have any proprietary interest in such codes or numbers. Although Federal and state laws may make it illegal for third parties to listen in on service, complete privacy cannot be guaranteed. Company shall not be liable to Customer or to any third party for any eavesdropping on or interception of communications from Company’s System.

4. DEPOSITS – Company has the right, exercisable in its sole discretion at any time or

from time to time, to require Customer to make a deposit to guarantee payment of sums due hereunder, including Service charges. Customer hereby grants Company, as applicable, a security interest in such deposits, to secure the payment of all sums due hereunder as well as the performance of all other payment obligations Customer may have to the Company whether now existing or hereafter rising. Upon termination of Service, Company may apply the deposit against any outstanding Service charges of Customer or any other amount owed to Company. Company reserves the right to interrupt Services if Service appears to have excessive charges, payments are delinquent, or any unusual calling patterns are observed on Customer’s account. Such interruption may be done to protect Customer or Company as the Company determines in its sole discretion, but in no event shall the Company be liable to the Customer or to any third party by reason of interrupting or failing to cause an interruption of Service.

5. RATES, CHARGES, AND PAYMENT – Company shall issue invoices for Service.

Monthly Access charges shall be invoiced in advance. Airtime and long distance charges shall be invoiced in arrears. Customer is responsible to pay Company, on a timely basis, for charges by Company for Service. Customer acknowledges that chargeable time for telephone calls and Nextel Direct Connect call transmissions originated by a unit begin when a connection is established with Company facilities. A new Nextel Direct Connect call is initiated by a call participant if that participant responds more than six (6) seconds after the other party finishes its Nextel Direct Connect transmission. Customer accepts responsibility for Airtime charges from incoming telephone calls to its mobile unit from the time that Customer responds to the call. If Customer disputes any Service charges, Customer must pay the entire amount set forth in the invoice by the due date and submit a written explanation within forty five (45) days from the date on the invoice. If Company determines that an error was made on Customer’s invoice, Company shall credit Customer’s account in the amount of the error. If Customer does not pay the amount in dispute, Company may exercise any remedies it may have under this Agreement for nonpayment of Service charges. Company reserves the right to modify any and all elements of the Service charges at any time and each such modification shall be effective immediately upon the Company’s communication thereof to Customer, unless the Company’s communication indicates a later effective date with respect to such modification. Payments which are not received within thirty (30) days from the date of the invoice, shall be subject to late payment charges as set forth in this Agreement. If the parties have agreed

Nextel Terms and Conditions of Service

that payments are to be made in installments, or on credit, Customer shall be responsible for paying amounts due as agreed. If Customer does not make all payments when they are due, such failure shall be a default under this Agreement and Company shall be entitled to exercise any remedies it may have under this Agreement or at law or in equity. If the sale of the Equipment is on a credit or installment basis and the Customer accepts delivery of the Equipment, the Customer may not return the Equipment or receive a refund or any amounts paid and agrees to continue making payments as required under this Agreement until the Equipment sale price is paid in full.

6. NONPAYMENT/BREACH – A late payment charge of 1.5% (or the maximum

interest rate permitted by law) per month may be applied to Customer’s account if monthly invoices are not paid by the due date. The late payment charge is applied to the total unpaid balance due and outstanding. The late payment charge is for costs related to the non-timely payment and shall not be deemed an interest payment. A charge of $25.00 will be made by Company for any check or negotiable instrument tendered by Customer and returned unpaid by a financial institution for any reason. Company may demand payment by money order, cashier’s check, or similarly secure form of payment, at Company’s discretion at any time or from time to time. If Company obtains the services of a collection or repossession agency or an attorney to assist Company in remedying Customer’s breach of this Agreement, including but not limited to the nonpayment for charges hereunder, Customer shall be liable for this expense. Customer understands that in the event of nonpayment of charges or any other breach of the terms and conditions of this Agreement, in addition to any other remedies Company may have, Company may temporarily or permanently terminate Service to Customer. If Service is terminated and not reconnected within 30 days, all outstanding payments to be made in installments are accelerated and immediately due in full. If Company disconnects the Service, Customer shall be liable to satisfy and discharge all outstanding amounts due and pay a reconnect charge of $25.00 per unit, in addition to any advance payment of Service charges that may be requested by the Company at its discretion, before the Company will reactivate Service. Company reserves the right to modify the terms of Service as a precondition to reactivating Service. If the Equipment is purchased on an installment basis, or credit, the Company may take possession of the Equipment, at any time wherever the same may be without legal process and without being responsible for loss and damage.

7. NEXTEL ONLINE SERVICES – Nextel Online Services, consisting of certain

applications such as email, data, information and other wireless internet services (the “Applications”) are part of the Services that can be obtained through Company. Certain Applications offered by Company or authorized third parties may be compatible with the Equipment and/or the Service offered by Company. Customer acknowledges and agrees that there is no guarantee or assurance that the Applications are compatible, or will continue to be compatible, with Company’s System or any of its Equipment or Service offerings. Such compatibility or approval from Company of compatibility shall not be construed as an endorsement of a particular Application or a commitment on the part of Company that Application(s) will continue to be compatible with the System, Equipment or Service for any period of time. Company reserves the right, in its sole discretion, to disable or discontinue any Application for any reason. Use of Nextel Online Services requires a wireless internet compatible phone, and is subject to any storage, memory or other Equipment limitation. Only certain internet sites may be accessed, and certain Nextel Online Services may not be available in all Company Service areas.

8. APPLICATION CUSTOMER CARE AND SUPPORT – Customer acknowledges and

agrees that in most cases, the developer of an Application is responsible for providing customer care and Application support to all Customers using the Application. In the event Customer contacts Company customer care with a problem concerning the use of an Application, Customer may be referred to the Application developer’s customer care, and Company shall have no obligation to support such Application.

9. CONTENT; INTELLECTUAL PROPERTY RIGHTS – Company is not a publisher of

third party content that Customer may from time to time access through Nextel Online Services; therefore Company is not responsible for the content provided by such third parties, including but not limited to statements, opinions, graphics, photos, music, services and other information (“Content”), and accessed by Customer through Nextel Online Services. Company gives no guarantee or assurance as to the currency, accuracy, completeness or utility of Content obtained through Nextel Online Services. Company, Content providers and others have proprietary interests in certain Content. Customer shall not, nor permit others, to reproduce, broadcast, distribute, sell, publish, commercially exploit or otherwise disseminate such Content in any manner without the prior written consent of Company, Content providers, or others with proprietary interests in such Content, as applicable.

10. RISK OF LOSS: INSURANCE – Upon Customer’s acceptance of delivery of the

Equipment, all risk of loss, damage, theft, or destruction to the Equipment shall be borne by the Customer. No such loss, damage, theft, or destruction of the Equipment, in whole or part, shall impair the obligations of Customer hereunder, including, without limitation, responsibility for the payment of Service Charges due hereunder. If the Equipment is purchased on an installment basis, or on credit, Customer agrees to maintain, for the term of this Agreement, at its own expense, comprehensive public liability and property damage insurance with respect to its use of the Equipment in an amount not less than the replacement value of the Equipment, naming Company as co-insured, with all losses payable to Company. Certificates, evidencing proof of such policy and payment of premiums, shall be delivered to Company prior to delivery or installment of the Equipment. Customer shall prepay such premiums as required and shall furnish Company with proof of such payment at the beginning of the Payment Term and upon the expiration of any Certificate. Any and all amounts received by the Company under any such policy shall be applied by Company against the amount of the Equipment Sales Price and any related charges or fees secured hereby. Failure to provide or maintain the insurance required above is a breach of the Agreement for which the Company shall be entitled to exercise any remedies it may have under this Agreement.

11. PROPERTY DAMAGE INSURANCE – If Customer selects Direct Protect insurance

protection, Company will remit the monthly charge for the insurance which appears on Customer’s bill to The Signal Telecommunications Insurance Services (“Signal”) on Customer’s behalf. Customer acknowledges that insurance protection is offered by the Signal, not Company, and that any requests for information or claims regarding the insurance shall be directed to Signal. Customer acknowledges having received a summary of coverage, including deductible information, which is also available by calling Signal at 1-888-352-9182.

12. TAXES, FEES, SURCHARGES & ASSESSMENTS – Customer is responsible for

all federal, state, and local taxes, fees, surcharges, and other assessments (collectively, “Charges”) that are imposed on telecommunications services, other services, and equipment or that are measured by gross receipts from the sale of telecommunication

Nextel Terms and Conditions of Service

services and/or equipment. Such Charges shall include, but are not limited to: excise taxes; sales and transaction taxes; utility taxes; regulatory fees and assessments; universal service assessments, telephone relay service (TRS) assessments; recoveries or similar charges. Customer shall be responsible for such Charges regardless of whether the Charge is imposed upon the sale of equipment or services, upon Customer, or upon Company. If any such Charge is determined to be applicable and has not been paid by Customer before Customer accepts delivery of equipment, Customer shall pay Company the full amount of any such Charge no later than ten (10) days after receipt of the invoice therefor.

13. COVERAGE AREA – Local Dispatch (Direct Connect), cellular calling, Nextel

Online Services, and respective coverage areas for these Services are subject to change at any time at the sole discretion of Company.

14. LIMITATION AND CONDITION OF LIABILITY; INDEMNITY - Company does

not assume and shall have no liability under the Agreement for (i) failure to deliver the Equipment within a specified time period; (ii) availability and delays in delivery of the Equipment; (iii) damage caused to the Equipment due directly or indirectly to causes beyond the control of Company, including, but not limited to acts of God, acts of the public enemy, acts of the government, acts or failure to act of the Customer, its agents, employees or subcontractors, fires, floods, epidemics, quarantine restrictions, corrosive substances in the air or other hazardous environmental conditions, strikes, freight embargoes, inability to obtain materials or services, commotion, war, unusually severe weather conditions or default of Company’s subcontractors whether or not due to any such causes; or (iv) the use of Nextel Online Services, including but not limited to the accuracy or utility of any information acquired from the Internet through Nextel Online Services; or Internet Services, Content or Applications whether or not supported by Company. Without limiting the foregoing, the Company’s sole liability for Service disruption, whether caused by the negligence of the Company or otherwise, is limited to a credit allowance not exceeding an amount equal to the proportionate charge to the Customer for the period of Service disruption. EXCEPT AS OTHERWISE SET FORTH IN THE PRECEDING SENTENCE, IN NO EVENT IS THE COMPANY LIABLE FOR ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR OTHER INDIRECT DAMAGES CAUSED BY ITS NEGLIGENCE OR OTHERWISE, NOR FOR ECONOMIC LOSS, PERSONAL INJURIES OR PROPERTY DAMAGES SUSTAINED BY THE CUSTOMER OR ANY THIRD PARTIES. Customer agrees to indemnify, defend, and hold Company harmless from any Customer violations of FCC rules and regulations or Customer violation of any statutes, ordinances or laws of any local, state, or federal public authority.

15. COMPLETE AGREEMENT/SEVERABILITY/WAIVER – This Agreement sets

forth all of the agreements between the parties concerning the Service and purchase of the Equipment, and there are no oral or written agreements between them other than as set forth in this Agreement. No amendment or addition to this Agreement shall be binding upon this Company unless it is in writing and signed by both parties (and, in the case of the Company, by an officer of the Company). Company shall not be bound by the terms and conditions in Customer’s purchase order or elsewhere, unless expressly agreed to in writing by an officer of the Company. This Agreement becomes effective when accepted by the Company. Should any provision of this Agreement be illegal or in contravention of the law, such provision shall be considered null and void but the remainder of this Agreement shall not be affected thereby. The failure of Company, at any time to require the performance by Customer of the provisions of this Agreement shall not affect in any

way the right to require such performances at any later time nor shall the waiver by Company of a breach of any provision hereof be taken or held to be a waiver of compliance with or breach of any other provision or a continuing waiver of such provision.

16. ASSIGNMENT/RESALE/GOVERNING LAW – This Agreement may be freely

assigned by Company to any successor of it or any other firm or entity capable of performing its obligations hereunder, and upon any such assignment, Company shall be released from all obligations to Customer. Customer may not assign this Agreement, or resell the services which are subject to this Agreement without prior written consent of Company. Subject to the restrictions contained herein, this Agreement shall bind and inure to the benefit of the successors and permitted assigns of the parties hereto. This Agreement shall be governed by the laws of the Commonwealth of Virginia.

17. NOTICE REGARDING USE OF SERVICE FOR 911 OR OTHER EMERGENCY

CALLS – The Service provided hereunder does not interact with 911 and other emergency services in the same manner as landline telephone service. Depending on the circumstances of a particular call, the Service provided hereunder may not be able to identify your location to emergency services and you may not always be connected to the appropriate emergency services provider. Additionally, the provision of 911 or other emergency services may be conditioned on payment of amounts to the governmental authorities who implement or coordinate access to such services, and Customer agrees that Company may apportion and pass through such amounts to Customer, which shall be paid by Customer when due, in connection with Customer’s access to such 911 or other emergency services, where available. CUSTOMER AGREES TO HOLD COMPANY HARMLESS AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, OR CAUSES OF ACTION (INCLUDING ALL ACTIONS BY THIRD PARTIES) ARISING OUT OF THE USE OR ATTEMPTED USE OF THE COMPANY’S SERVICE TO ACCESS 911 OR OTHER EMERGENCY SERVICES.

18. NO WARRANTY (SERVICE) – COMPANY MAKES NO WARRANTIES,

EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO CUSTOMER IN CONNECTION WITH ITS USE OF THE SERVICE. IN NO EVENT SHALL COMPANY BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR OTHER INDIRECT DAMAGES TO THE FULL EXTENT THE SAME MAY BE DISCLAIMED BY LAW. CUSTOMER ACKNOWLEDGES THAT SERVICE INTERRUPTIONS WILL OCCUR FROM TIME TO TIME, AND AGREES TO HOLD COMPANY HARMLESS FOR ALL SUCH INTERRUPTIONS.

19. NO WARRANTY (EQUIPMENT) – COMPANY MAKES NO WARRANTIES OR

REPRESENTATIONS OF ANY KIND, STATUTORY, EXPRESS OR IMPLIED, TO CUSTOMER OR TO ANY OTHER PURCHASER OF THIS EQUIPMENT. WITHOUT LIMITING THE FOREGOING, COMPANY SPECIFICALLY MAKES NO EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER HEREBY WAIVES, AS AGAINST COMPANY, ALL OTHER WARRANTIES, GUARANTEES, CONDITIONS, OR LIABILITIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE. IN NO EVENT SHALL COMPANY BE LIABLE FOR CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES, WHETHER OR NOT OCCASIONED BY COMPANY NEGLIGENCE AND INCLUDING, WITHOUT LIMITATION, LIABILITY FOR ANY LOSS OR DAMAGE RESULTING FROM THE INTERRUPTION OR FAILURE IN

Nextel Terms and Conditions of Service

THE OPERATION OF ANY EQUIPMENT SOLD OR OTHERWISE PROVIDED HEREUNDER. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN. CUSTOMER ASSUMES THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE EQUIPMENT. UNLESS OTHERWISE AGREED BY COMPANY, IF THE EQUIPMENT PROVES DEFECTIVE, THE COSTS OF ALL NECESSARY SERVICING AND REPAIR WILL BE BORNE BY CUSTOMER.

20. CERTAIN TERMS AND CONDITIONS REGARDING NEXTEL BUSINESS

NETWORKS – There is no Group Call available on the Nextel Business Networks. There is no pooling of Nextel Direct Connect minutes between companies on the Nextel Business Networks. It is possible that participants on the Nextel Business Network could determine the private identification numbers of Customer’s units and be able to Private Call those units. It is also possible that users of Customer’s units could determine the private identification numbers of other Nextel Business Network participants and Private Call them.

21. NEXTEL WIRELESS WEB “GOLD” SERVICES - Nextel Wireless Web “Gold”

Services are those Internet and data Services offered in conjunction with a Service plan using the suffix “Gold”; e.g. PacketStream Gold or PowerApps Gold. Company may charge an activation fee for each IP address for these Services. These services may be used only with mobile clients for Internet/intranet access and Internet e-mail via a standard HTML browser (e.g., Netscape® Navigator or Communicator, Microsoft® Internet Explorer, etc.) or proprietary client software for Public Online Service Providers (e.g., AOL®, CompuServe®, ProdigyInternetTM), and related mail clients. It may also be used with software for proxy applications (e.g., Citrix®), for dispatch applications, for POP3 email access, and for other use specifically approved by Nextel. These Internet and data Services may not be substituted for a private line or frame relay connection, or be used for streaming data feeds. Company reserves the right to deny service, without notice, to any Customer whose usage adversely impacts Company’s network, Systems or other subscribers’ use of Services.

Safety and General Information

IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.

READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERVICE PORTABLE RADIO.

RF Operational Characteristics

Your radio product contains a radio frequency transmitter to convey the information you wish to send as well as occasional automatic signals used to sustain connection to the wireless network, and a receiver which enables you to receive communication and connection information from the network.

PORTABLE RADIO PRODUCT OPERATION AND EME EXPOSURE

Your Motorola radio product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME):

• United States Federal Communications Commission, Code of Federal Regulations;

47 CFR part 2 sub-part J

• American National Standards Institute (ANSI) / Institute of Electrical and

Electronics Engineers (IEEE). C95. 1-1992

• Institute of Electrical and Electronics Engineers (IEEE). C95. 1-1999 Edition

• National Council on Radiation Protection and Measurements (NCRP) of the United

States, Report 86, 1986

• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998

• Ministry of Health (Canada). Safety Code 6. Limits of Human Exposure to Radio

frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999.

• Australian Communications Authority Radio Communications (Electromagnetic

Radiation - Human Exposure) Standard 1999 (applicable to wireless phones only)

To assure optimal radio product performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures:

Antenna Care

Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the radio product and may violate FCC regulations.

DO NOT hold the antenna when the radio product is “IN USE”. Holding the antenna affects call quality and may cause the radio product to operate at a higher power level than needed.

Portable Radio Product Operation and EME Exposure

Operation

Position the antenna and the radio product at least one inch (2.5 cm) from any part of the body when using the supplied antenna. When using any approved accessory antenna, position it at least eight inches (20 cm) from any part of any person.

Approved Accessories

For a list of approved Motorola accessories, call 1-800-453-0920, visit our website at www.mot.com/iden or look in the accessory section of this manual.

THIS RADIO PRODUCT MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless radio product is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is

1.6 W/kg. reviewed by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the radio device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a radio product is available for sale to the public, it must be tested and certified to the FCC that is does not exceed the limit established by the governmentadopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this radio product when tested for use during packet data transmission is 1.42 W/kg.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID AZ489FT5811.

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) web-site at http:// www.wow-com.com.

* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Tests for SAR are conducted using standard operating positions

Electro Magnetic Interference/Compatibility

NOTE: Nearly every electronic device is susceptible to electromagnetic

interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

Aircraft

When instructed to do so, turn off your radio product when on board an aircraft. Any use of a radio product must be in accordance with applicable regulations per airline crew instructions.

Medical Devices

Pacemakers

The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm) be maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with those of the U.S. Food and Drug Administration.

Persons with pacemakers should:

• ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker

when the radio product is turned ON.

• Not operate the radio product in a breast pocket.

• Turn the radio product OFF immediately if you have any reason to suspect that

interference is taking place.

Hearing Aids

Some digital wireless radio products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.

Use While Driving

Check the laws and regulations on the use of radio products in the area where you drive. Always obey them.

When using the radio product while driving, please:

• Give full attention to driving and to the road

• Use hands-free operation, if available.

• Pull off the road and park if driving conditions so require.

Operational Warnings

W A R N I N G

For Vehicles with an Air Bag

Do not place a portable radio product in the area over the air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres

Turn off your radio product prior to entering any area with a potentially explosive atmosphere, unless it is a radio product type especially qualified for use in such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.

NOTE: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted.

Blasting Caps and Areas

To avoid possible interference with blasting operations, turn off your radio product when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.

Operational Cautions

C a u t i o n

Antennas

Do not use any portable radio product that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result.

Batteries

All batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

Cleaning and Drying Considerations

W A R N I N G

This product is not waterproof, and exposing the unit to liquids may result in permanent damage to the unit.

If your radio product interior gets wet, then do not try to accelerate drying with the use of an oven or a dryer as this will damage the radio product and void the warranty. Instead, do the following:

1. Immediately power off the radio product.

2. Remove Battery and SIM card (if so equipped) from radio product.

3. Shake excess liquid from radio product.

4. Place the radio product and battery in an area that is at room temperature and has good air flow.

5. Let the radio product, battery, and SIM card dry for 72 hours before reconnecting the battery and/or powering on the radio product.

If the radio product does not work after following the steps listed above, contact your dealer for servicing information.

Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product.

Accessory Safety Information

IMPORTANT:

SAVE THESE ACCESSORY SAFETY INSTRUCTIONS

• Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wall-mounted power supply or transformer, and (3) the radio product using the battery.

• Do not expose any battery charger to water, rain, or snow as they are designed for indoor or in-vehicle use only.

• To reduce the risk of damage to the cord or plug, pull by the plug rather than the cord

• Do not operate any battery charger with a damaged cord or plug — replace them

• Battery chargers may become warm during operation, but not hot. If it becomes hot

To reduce the risk of injury, charge only the rechargeable batteries listed in the Accessories section of this manual. Other types of batteries may burst, causing personal injury and damage.

when you disconnect the battery charger from the power source outlet.

immediately.

to the touch, unplug it from the power outlet immediately and discontinue its use.

Accessory Safety Information

• Use of a non-recommended attachment to a battery charger may result in a risk of fire, electric shock, or injury to persons.

• Make sure the battery charger power cord is located so that it will not be stepped on, tripped over, or subjected to damage or stress.

• An extension cord should not be used with any battery charger unless absolutely necessary. Use of an improper extension cord could result in a risk of fire and electric shock. If an extension cord must be used, make sure that:

• The pins on the plug of the extension cord are the same number, size, and

shape as those on the plug of the charger.

• The extension cord is properly wired and in good electrical condition.

• The cord size is 18AWG for lengths up to 100 feet and 16AWG for lengths up

• Do not operate any battery charger if it has received a sharp blow, has been dropped,

• Do not disassemble a battery charger; take it to a qualified service technician when

• Maximum ambient temperature around the power supply or transformer of any

• The output power from the power supply or transformer must not exceed the rating

• The disconnection from the line voltage is made by unplugging the power supply

• To reduce risk of electric shock, unplug any battery charger from the outlet before

For optimum charging performance, turn off the radio product while charging it in any battery charger.

to 150 feet.

or has been damaged in any way; take it to a qualified service technician.

service or repair is required. Incorrect reassembly may result in a risk of electric shock or fire.

battery charger should not exceed 40°C (104°F).

given on the charger.

from the AC receptacle.

attempting any maintenance or cleaning.

Limited Warranty Motorola Communication Products

NOTE: This Warranty applies within the fifty (50) united

states and the District of Columbia

I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:

MOTOROLA, INC. (“MOTOROLA”) warrants the MOTOROLA manufactured iDEN Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below:

iDEN Subscriber Digital Mobile and Portable Units

Product Accessories One (1) Year

Batteries One (1) Year

Rechargeable Batteries will be replaced during the applicable warranty period if:

a. the battery capacity falls below 80% of rated capacity, or b. the battery develops leakage.

MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of MOTOROLA.

This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product.

One (1) Year

Limited Warranty Motorola Communication Products

MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty.

II. GENERAL PROVISIONS:

This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.

III. STATE LAW RIGHTS:

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY.

This warranty gives specific legal rights, and there may be other rights which may vary from state to state.

IV. HOW TO GET WARRANTY SERVICE:

You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You can also call MOTOROLA at 1-800-453-0920 for warranty service location information.

V. WHAT THIS WARRANTY DOES NOT COVER:

a. Defects or damage resulting from use of the Product in other than its

normal and customary manner.

b. Defects or damage from misuse, accident, water, or neglect.

c. Defects or damage from improper testing, operation, maintenance,

installation, alteration, modification, or adjustment.

d. Breakage or damage to antennas unless caused directly by defects in material

workmanship.

e. A Product subjected to unauthorized Product modifications, disassemblies or

repairs (including, without limitation, the audition to the Product of nonMOTOROLA supplied equipment) which adversely affect performance of the Product or interfere with MOTOROLA’S normal warranty inspection and

testing of the Product to verify any warranty claim. f. Product which has had the serial number removed or made illegible. g. Rechargeable batteries if:

1. Any of the seals on the battery enclosure of cells are broken or show evidence of tampering.

2. The damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified.

h. Freight costs to the repair depot. i. A Product which, due to illegal or unauthorized alteration of the software/

firmware in the Product, does not function in accordance with MOTOROLA’S published specifications or the FCC type acceptance labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA.

j. Scratches or other cosmetic damage to Product surfaces that does not effect

the operation of the Product.

k. Normal and customary wear and tear.

VI. PATENT AND SOFTWARE PROVISIONS:

MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following:

a. That MOTOROLA will be notified promptly in writing by such purchaser

of any notice of such claim;

b. That MOTOROLA will have sole control of the defense of such suit and all

negotiations for its settlement or compromise; and

c. Should the Product or parts become, or in MOTOROLA’S opinion be likely to

become, the subject of a claim of infringement of a patent, that such purchaser will permit MOTOROLA, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA.

Limited Warranty Motorola Communication Products (International)

MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or used in connection with the Product or any parts thereof.

Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise or rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.

Limited Warranty Motorola Communication Products (International)

NOTE: This Warranty applies in Singapore and the

Philippines.

I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:

MOTOROLA warrants the MOTOROLA manufactured iDEN Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below:

iDEN Subscriber Digital Mobile and Portable Units

Product Accessories (manufactured by or under license from MOTOROLA)

Batteries One (1) Year

Rechargeable Batteries will be replaced during the applicable warranty period if:

a. the battery capacity falls below 80% of rated capacity, or

b. the battery develops leakage.

One (1) Year

II. GENERAL PROVISIONS:

This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.

III. HOW TO GET WARRANTY SERVICE:

Limited Warranty Motorola Communication Products (International)

IV. WHAT THIS WARRANTY DOES NOT COVER:

a. Defects or damage resulting from use of the Product in other than its

normal and customary manner.

b. Defects or damage from misuse, accident, water, or neglect. c. Defects or damage from improper testing, operation, maintenance,

installation, alteration, modification, or adjustment.

d. Breakage or damage to antennas unless caused directly by defects in material

workmanship.

e. A Product subjected to unauthorized Product modifications, disassemblies or

repairs (including, without limitation, the audition to the Product of non-

MOTOROLA supplied equipment). f. Product which has had the serial number removed or made illegible. g. Rechargeable batteries if:

1. Any of the seals on the battery enclosure of cells are broken or show evidence of tampering.

2. The damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified.

h. Freight costs to the repair depot.

i. A Product which, due to illegal or unauthorized alteration of the software/

firmware in the Product, does not function in accordance with MOTOROLA’S published specifications or the local type acceptance labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA.

j. Scratches or other cosmetic damage to Product surfaces that does not effect

the operation of the Product. k. Normal and customary wear and tear. l. Exclusion for defects or damage arising from use of the products in

connection with non-MOTOROLA equipment.

V. PATENT AND SOFTWARE PROVISIONS:

MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following:

a. That MOTOROLA will be notified promptly in writing by such purchaser

of any notice of such claim;

b. That MOTOROLA will have sole control of the defense of such suit and all

negotiations for its settlement or compromise; and c. Should the Product or parts become, or in MOTOROLA’S opinion be likely to

become, the subject of a claim of infringement of a patent, that such purchaser

will permit MOTOROLA, at its option and expense, either to procure for such

purchaser the right to continue using the Product or parts or to replace or

modify the same so that it becomes non-infringing or to grant such purchaser a

credit for the Product or parts as depreciated and accept its return. The

depreciation will be an equal amount per year over the lifetime of the Product

or parts as established by MOTOROLA.

MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or sued in connection with the Product or any parts thereof. In no event shall MOTOROLA be liable for any incidental, special or consequential damages arising from any claim of patent infringement or alleged infringement.

Patent and Trademark Information

MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. rights reserved.

Microsoft, Microsoft Internet Explorer, Windows 95, Windows 98, Windows NT, and Windows 2000 are registered trademarks of Microsoft Corporation.

All other product or service names mentioned in this manual are the property of their respective trademark owners.

Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third

party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Nextel IM1100 User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

INTRODUCTION

iM1100 WIRELESS MODEM HARDWARE

Inserting the iM1100 Wireless Modem

Battery

Inserting and Removing the Battery

Charging the Battery

Battery Charging Status

Moving, Removing, and Replacing the Antenna

Removing and Replacing a SIM Card

Status Light

When Using Modem

SETTING UP YOUR MODEM

Installation Requirements

Preparing the Modem for Setup

When to Insert the Modem

Installation on Windows® 95/98

Correcting Resource Conflicts in Windows® 95

Installation on Windows® 2000

Completing the Installation

Setting the Modem Speed

Setting the Modem Speed on Windows® 95/98

Setting the Modem Speed on Windows® 2000

USING THE MODEM

Powering the Modem On and Off

Registering Your iM1100 Wireless Modem

Using the Modem with Packet Data

Connecting to the Internet via Packet Data

Disconnecting from the Internet

Using the Modem with Circuit Data (Dial-Up Networking Connection)

Creating a Dial-Up Networking Connection

Windows® 95/98

Windows® 2000

Connecting with Dial-Up Networking

If You Lose Your Connection

Using the Inactivation Timer

Ejecting the Modem – Windows® 95/98/2000

GETTING STATUS INFORMATION

When You Are Connected with Packet Data

Using the iM1100 Packet Data Service Status Window

Status Icons

Mode Option

Setup Options

Diagnostics Options

Help

SIM Card Personal Identification Number (PIN)

Enabling/Disabling the SIM PIN Requirement

Changing the SIM PIN

Unblocking the SIM PIN

Uninstalling Modem Software

ACCESSORIES

Safety and General Information

RF Operational Characteristics

PORTABLE RADIO PRODUCT OPERATION AND EME EXPOSURE

Electro Magnetic Interference/Compatibility

Medical Devices

Operational Warnings

Operational Cautions

Accessory Safety Information

Limited Warranty Motorola Communication Products

II. GENERAL PROVISIONS:

III. STATE LAW RIGHTS:

IV. HOW TO GET WARRANTY SERVICE:

V. WHAT THIS WARRANTY DOES NOT COVER:

VI. PATENT AND SOFTWARE PROVISIONS:

Limited Warranty Motorola Communication Products (International)

II. GENERAL PROVISIONS:

III. HOW TO GET WARRANTY SERVICE:

IV. WHAT THIS WARRANTY DOES NOT COVER:

V. PATENT AND SOFTWARE PROVISIONS:

Patent and Trademark Information