This manual and any associated artwork, software, and product designs are copyrighted with
all rights reserved. Under the copyright laws such materials may not be copied, in whole or
part, without the prior written consent of Netopia, Inc. Under the law, copying includes
translation to another language or format.
Netopia, Inc.
2470 Mariner Square Loop
Alameda, CA 94501-1010
U.S.A.
Part Number
For additional copies of this electronic manual, order Netopia par t number 6161089-00-01.
The Netopia 4752 Voice/Data Integrated Access Devices (IADs) make it possible for small businesses to take
advantage of the advanced communications technologies previously limited to larger organizations. By
integrating multiple voice connections and high-speed Internet access on one DSL line, businesses can
squeeze the most out of their communications budget.
The Netopia 4752 SDSL Integrated Access Device combines a complete telephone system with a
business-class data router to deliver a customized package of business communications services over DSL.
The Netopia 4752 supports the broad array of phone features of fered through your service provider and uses
your existing analog telephone equipment. The Netopia 4752 includes Netopia's sophisticated data routing
engine optimized for small and medium size business needs. These business-class features include IP routing,
firewall, NAT, MultiNAT, DHCP and both PPTP and IPSec VPN functionality.
Office telephone systems are commonly one of two types, PBX (Private Branch Exchange) or Centrex (Central
Office Exchange). Technically, Centrex is a subset of PBX.
PBX users share a certain number of outside lines for making telephone calls external to the PBX. Most
medium-sized and larger companies use a PBX because it's much less expensive than connecting an external
telephone line to every telephone in the organization. In addition, it's easier to call someone within a PBX
because the number you need to dial is typically just 3 or 4 digits.
Centrex is a newer variation on the PBX. It is a PBX with all switching occurring at a local telephone of fice
instead of at the company's premises. Typically, the telephone company owns and manages all the
communications equipment necessary to implement the PBX and then sells various services to the company.
Small- to medium-sized businesses need two kinds of services: Internet presence and voice telephony. But they
don't need the additional burden of maintaining switching equipment or administering IP and voice services for
their offices. An Integrated Access Device (IAD) that offers high-speed Symmetric (same speed upload and
download) DSL for IP connectivity and a PBX that somebody else (the phone company) administers is the simple
solution.
At the phone company's central office, where all the big switch gear is, there are two kinds of switches for the
two kinds of services, voice and data. The voice switch is called a Voice Gateway and the data switch is called
a Digital Subscriber Line Access Multiplexer (DSLAM) or access concentrator. Both the voice and data signals
are concentrated at the DSLAM and forwarded either to a data router or to the Voice Gateway. Both kinds of
switches are manufactured by a variety of companies. The IAD must be capable of communicating with a wide
array of possible combinations of Voice Gateways and DSLAMs.
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1-2 Administration Guide
An IAD combines the voice telephony features of a telephone PBX system with the data routing features of an IP
data router. The device uses a single outside line connection to carry all voice and data transmissions. If the
device uses a DSL interface, it can carr y all of these ser vices over a single existing copper telephone line by
using the different frequency ranges available on the copper wire for voice and data traffic.
The Netopia 4752 SDSL Integrated Access Device is that device: a Centrex-based PBX system combined with
an SDSL internet router.
The Netopia 4752 SDSL Integrated Access Device provides the following features:
Support for ordinary analog phone equipment.
Works with the same FXS analog phone sets and key systems
that small businesses use today. No expensive handsets to order, no new interface to learn.
Centrex support.
Advanced telephone features enabled by your service provider's telephone switch such as
call forwarding or conferencing operate exactly as they did before.
Netopia data routing engine.
Provides the same advanced, business-class data routing features used by
leading DSL service providers around the world. Includes advanced data functionality such as firewall, VPN
client and server (including PPTP and IPSec), DHCP automated address assignment, and Network Address
Translation (NAT and MultiNAT).
Physical features include:
SDSL WAN Interface interoperable with major ATM- and Frame Relay-based DSL equipment.
■
■
A 10/100 Ethernet LAN Port.
■
Eight analog telephone ports (local extensions).
One DB-9 serial console port.
■
Front panel status lights.
■
■
Setup and configuration management via console menu.
This guide is designed to be your source for information about your Netopia 4752 SDSL Integrated Access
Device. It is intended to be viewed on-line, using the powerful features of the Adobe Acrobat Reader. The
information display has been deliberately designed to present the maximum information in the minimum space
on your screen. You can keep this document open while you per form any of the procedures described, and find
useful information about the procedure you are performing.
If you prefer to work from hard copy rather than on-line documentation, you can also print out all of the manual,
or individual sections. The pages are formatted to print on 8 1/2 by 11 inch paper. We recommend that you
print on three-hole punched paper, so you can put the pages in a binder for future reference. For your
convenience, a printed copy can be purchased from Netopia. Order par t number TEP708/Doc.
This guide is organized into chapters describing the Netopia 4752’s advanced features. You may want to read
each chapter’s introductory section to familiarize yourself with the various features available.
Use the guide’s table of contents and index to locate informational topics.
This chapter describes how to obtain and set up Internet services.
This section covers the following topics:
■
“Finding an Internet Service Provider” on page 2-1
“Deciding on an ISP Account” on page 2-2
■
“Obtaining Information from the ISP” on page 2-3
■
Note:
Some companies act as their own ISP. For example, some organizations have branch of fices that can
use the Netopia 4752 to access the Internet via the main office in a point-to-point scenario. If you install the
Netopia 4752 in this type of environment, refer to the following sections for specific information you must
receive from the network administrator to configure the Netopia 4752 properly.
The Netopia 4752 SDSL Integrated Access Device provides its high speed symmetric (two-way) digital
connection to the Internet through a Local Exchange Carrier (LEC) -- a type of mini phone company. The CLEC
uses a compatible type of switching equipment known as a Digital Subscriber Line Access Multiplexer (DSLAM).
The DSLAM that you connect to with your Netopia Router must be capable of handling these symmetric
connections. The Netopia 4752 is certified for use with DSLAMs manufactured by Nokia , Lucent, Paradyne,
Nortel networks, and Copper Mountain.
22
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rr
If you have purchased your Netopia Router through a Netopia ISP par tner, you can be sure that an account that
supports SDSL connections will be available.
If your area has more than one ISP, the following considerations will help you decide which ISP is best suited for
your requirements.
In determining which Internet ser vice provider (ISP) to establish your account with, make sure that your ISP
supports connections via a CLEC that also supports voice services.
Use an ISP that provides Internet access through a Symmetric Digital Subscriber Line (SDSL) and that suppor ts
the Netopia 4752 SDSL Integrated Access Device. If you would like to use an ISP that you already have a
relationship with but that is not familiar with the Netopia 4752, call us at 1-800-NETOPIA. Our representative
can call your ISP and introduce them to the product. If necessar y, we will provide them with the technical
background they need to support the product.
Your ISP may offer various Internet access account plans. Typically, these plans vary by usage charges and the
number of host IP addresses supplied. Evaluate your networking needs and discuss them with your ISP before
deciding on a plan for your network.
Check whether your ISP has the Netopia 4752 on its list of supported products that have been tested with a
particular configuration. If the ISP does not have the Netopia 4752 on such a list, describe the Netopia 4752 in
as much detail as needed, so your ISP account can be optimized. As appropriate, refer your ISP to Netopia’s
Web site www.netopia.com for more information.
Typically, each network computer that requires Internet access requires its own unique IP address. If some or
all network computers require simultaneous Internet access, obtain a block of IP host addresses large enough
for each computer to have its own address, plus one for the Netopia 4752.
.
tt
tt
ss
Consider expected growth in your network when deciding on the number of addresses to obtain. Alternatively,
you can use the Network Address Translation feature of SmartIP.
Network Address Translation provides Internet access to the network connected to the Netopia 4752 using only
a single IP address. These routers translate between the internal or local area network (LAN) addresses and a
single external IP address, and route accordingly. MultiNAT is a means of mapping one or more IP addresses
and/or IP service ports into different values. This
■
■
For more information on Network Address Translation, see Chapter 11, “Multiple Network Address Translation.”
PP
mapping
It allows the addresses of many computers on a LAN to be represented to the public Internet by only one or
a few addresses, saving you money.
It can be used as a security feature by obscuring the true addresses of impor tant machines from potential
hackers on the Internet.
If you are using MultiNAT, you should obtain the following:
If you are connecting to a remote site using Network Address Translation on your router, your provider will
■
not define the IP address information on your local LAN. You can define this information based on an IP
configuration that may already be in place for the existing network. Alternatively, you can use the default IP
address range used by the router.
This section tells you how to make the physical connections to your Netopia 4752 SDSL Integrated Access
Device. This section covers the following topics:
■
“Find a Location” on page 3-1
■
“What You Need” on page 3-2
“Identify the Connectors and Attach the Cables” on page 3-3
■
■
“Netopia 4752 Status Lights” on page 3-4
33
ss
Find a Location
Note:
Before connecting your Netopia 4752, be sure to read the impor tant safety information contained in
Appendix F, “Technical Specifications and Safety Information.”
When choosing a location for the Netopia Router, consider:
■
Available space and ease of installation
Physical layout of the building and how to best use the physical space available for connecting your Netopia
■
Router to the LAN
■
Available wiring and jacks
■
Distance from the point of installation to the next device (length of cable or wall wiring)
■Ease of access to the front of the unit for configuration and monitoring
■Ease of access to the back of the unit for checking and changing cables
■Cable length and network size limitations when expanding networks
For small networks, install the Netopia 4752 near one of the LANs. For large networks, you can install the
Netopia 4752 in a wiring closet or a central network administration site.
3-2 Administration Guide
What You Need
Locate all items that you need for the installation.
Included in your package are:
■The Netopia 4752 SDSL Integrated Access Device
■A power adapter and cord with a mini-DIN8 connector
■One 6 ft. RJ45 10/100 Ethernet cable
■One 6 ft. RJ45 SDSL WAN (or Line) cable
■A DB-9 to DB-9 console cable
■Printed Installation guide
■The Netopia CD containing Adobe Acrobat Reader for Windows and Macintosh, ZTerm terminal emulator
software (for Classic MacOS and MacOSX) and NCSA Telnet for Macintosh, and documentation
You will need:
■A Windows 95 or 98–based PC or a Macintosh computer with Ethernet connectivity for configuring the
Netopia 4752. This may be built-in Ethernet or an add-on card, with TCP/IP installed and configured. See
“Sharing the Connection” on page 4-1.
■An SDSL wall outlet wired for a connection to a Local Exchange Carrier (LEC) who suppor ts Symmetric
Digital Subscriber Line connections.
Making the Physical Connections 3-3
Identify the Connectors and Attach the Cables
Identify the connectors on the back panel and attach the necessary Netopia cables.
The figure below displays the back of the Netopia 4752 SDSL Integrated Access Device.
Netopia 4752 back panel
12345786
Telephone Extension ports
Extensions
DSLTelephone
DSL Line port
10/100
Ethernet
ConsolePower
Console port Power port
10/100 Ethernet port
The following table describes all the Netopia 4752 SDSL Integrated Access Device back panel ports.
PortDescription
Telephone extension
Eight RJ-11 telephone jacks for connecting your phone extensions.
ports
DSL portAn RJ-45 10Base-T-style jack labeled DSL for your DSL connection.
Ethernet portAn RJ-45 10/100Base-T Ethernet jack. You will use this to configure the Netopia
4752. For a new installation, use the Ethernet connection. Alternatively, you can
use the console connection to run console-based management using a direct
serial connection. You can either connect your computer directly the Ethernet
port using a crossover cable, or connect both your computer and the Netopia
4752 to an existing Ethernet hub on your LAN.
Console portA DB-9 console port for a direct serial connection to the console screens. You
can use this if you are an experienced user. See “Connecting a Console Cable
to Your Device” on page 6-3.
Power portA mini-DIN8 power adapter cable connection.
1.Connect the mini-DIN8 connector from the power adapter to the power port, and plug the other end into an
electrical outlet.
2.Connect one end of the RJ-45 cable to the DSL port, and the other end to your DSL wall outlet.
3.Connect the Ethernet cable to the Ethernet por t on the unit and the other end to your Ethernet hub.
You should now have: the power adapter plugged in; the Ethernet cable connected between the router and
your Ethernet hub; and the DSL cable connected between the router and the DSL wall outlet.
3-4 Administration Guide
Netopia 4752 Status Lights
The figure below represents the Netopia 4752 status light (LED) panel.
Netopia 4752 LED front panel
1
Power
Management
SDSL
234567
Ready
Data
Voice
10/100 Mbit
TrafficEthernet
Traffic/Link
The following table summarizes the meaning of the various LED states and colors:
When this happens...the LEDs...
The power is off (button is not pressed in)1 is dark.
The power is on (button pressed in)1 is green.
The power-on self-test fails1 is red.
The WAN interface is training3 flashes red; then flashes green.
The WAN interface is operational3 is green.
Data is transmitted or received4 flashes yellow.
No traffic is being transmitted or received4 is dark.
Voice is operational5 is green.
Voice traffic is transmitted or received5 is yellow.
The Ethernet inter face is connected at 10Base-T speed6 is dark.
The Ethernet inter face is connected at 100Base-T speed6 is green.
The Ethernet hub has no link7 is dark.
The Ethernet hub has link7 is green.
Once you have set up your physical local area network, you will need to configure the TCP/IP stack on each
client workstation connected to your Netopia 4752. This chapter describes how to configure TCP/IP for both
Windows-based and Macintosh computers.
This chapter explains the following topics:
■“Configuring TCP/IP on Windows-based Computers” on page 4-2
■“Configuring TCP/IP on Macintosh Computers” on page 4-5
44
nn
4-2 Administration Guide
Configuring TCP/IP on Windows-based Computers
Configuring TCP/IP on a Windows computer requires the following:
■An Ethernet card (also known as a network adapter)
■The TCP/IP protocol must be “bound” to the adapter or card
Dynamic configuration (recommended)
To configure your PC for dynamic addressing do the following:
1.Go to the Start
Menu/Settings/Control
Panels and double click
the Network icon. From
the Network components
list, select the
Configuration tab.
2.Select TCP/IP-->Your Network Card. Then select
Properties. In the TCP/IP Properties screen, select the IP
Address tab. Click “Obtain an IP Address automatically”.
3.Click on the DNS Configuration tab. Click Disable DNS.
DNS will be assigned by the router with DHCP.
4.Click OK in this window and the next window. When
prompted, reboot the computer.
Note: You can also use these instructions to configure other computers on your network to accept IP addresses
served by the Netopia 4752.
Sharing the Connection 4-3
Static configuration (optional)
If you are manually configuring for a fixed or static IP address, per form the following:
1.Go to Start Menu/Settings/Control Panels and double click the Network icon. From the Network
components list, select the Configuration tab.
2.Select TCP/IP-->Your Network Card. Then select Properties. In the TCP/IP Proper ties screen, select the IP Address tab. Click “Specify an IP Address.”
Enter the following:
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0, or for 12-user models 255.255.255.240
This address is an example of one that can be used to configure the router. Your ISP or network
administrator may ask you to use a different IP address and subnet mask.
4-4 Administration Guide
3.Click on the Gateway tab (shown below).
Under “New gateway,” enter
192.168.1.1. Click Add. This is the
Netopia 4752’s pre-assigned IP address.
4.Click OK in this window and the next window. When prompted, reboot the computer.
Click on the DNS Configuration tab. Click Enable DNS.
Enter the following
information:
Host: Type the name
you want to give to
this computer.
Domain: Type your
domain name. If you
don't have a domain
name, type your ISP's
domain name; for
example,
netopia.com.
DNS Server Search
Order: Type the
primary DNS IP
address given to you
by your ISP. Click
Add. Repeat this process for the secondary DNS.
Domain Suffix Search Order: Enter the same domain
name you entered above.
Note: You can also use these instructions to configure other computers on your network with manual or static
IP addresses. Be sure each computer on your network has its own IP address.
Sharing the Connection 4-5
Configuring TCP/IP on Macintosh Computers
The following is a quick guide to configuring TCP/IP for MacOS computers. Configuring TCP/IP in a Macintosh
computer requires the following:
■You must have either Open Transport or Classic Networking (MacTCP) installed.
Note: If you want to use the Dynamic Host Configuration Protocol (DHCP) server built into your Netopia
4752 to assign IP addresses to your Macintoshes, you must be running Open Transport, standard in
MacOS 8 and optional in earlier system versions. You can have your Netopia 4752 dynamically assign IP
addresses using MacTCP; however, to do so requires that the optional AppleTalk kit be installed which can
only be done after the router is configured.
■You must have built-in Ethernet or a third-par ty Ethernet card and its associated drivers installed in your
Macintosh.
Dynamic configuration (recommended)
The Dynamic Host Configuration Protocol (DHCP), which enables dynamic addressing, is enabled by default in
the router. To configure your Macintosh computer for dynamic addressing do the following:
1.Go to the Apple menu. Select Control Panels and then
TCP/IP.
2.With the TCP/IP window open, go to the Edit menu and
select User Mode. Choose Basic and click OK.
3.In the TCP/IP window, select “Connect via: Ethernet” and
“Configure: Using DHCP Server.”
Note: You can also use these instructions to configure other computers on your network to accept IP addresses
served by the Netopia 4752.
4-6 Administration Guide
Static configuration (optional)
If you are manually configuring for a fixed or static IP address,
perform the following:
1.Go to the Apple menu. Select Control Panels and then
TCP/IP or MacTCP.
2.With the TCP/IP window open, go to the Edit menu and
select User Mode. Choose Advanced and click OK.
Or, in the MacTCP window, select Ethernet and click the
More button.
3.In the TCP/IP window or in the MacTCP/More window, select or type information into the fields as shown in
the following table.
Option:Select/Type:
Connect via:Ethernet
Configure:Manually
IP Address:192.168.1.2
Subnet mask:255.255.255.0, or for 12-user models
255.255.255.240
Router or Gateway address:192.168.1.1
Name server address:Enter the primar y and secondar y name ser ver
addresses given to you by your ISP
Implicit Search Path:
Starting domain name:
Enter your domain name; if you do not have a
domain name, enter the domain name of your ISP
4.Close the TCP/IP or MacTCP control panel and save the settings.
5.If you are using MacTCP, you must restar t the computer. If you are using Open Transport, you do not need
to restart.
Sharing the Connection 4-7
Note: You can also use these instructions to configure other computers on your network with manual or static
IP addresses. Be sure each computer on your network has its own IP address.
More information about configuring your Macintosh computer for TCP/IP connectivity through a Netopia 4752
can be found in Technote NIR_026, “Open Transport and Netopia Routers,” located on the Netopia Web site.
4-8 Administration Guide
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