Netopia 3366C-ENT User Manual

Netopia® 3366C-ENT ADSL Router with V.92 Backup
Getting Started Guide
©2004 Netopia, Inc., v.032504
Netopia and the Netopia logo are registered trademarks belonging to Netopia, Inc., registered U.S. Patent and Trademark Office. Broadband Without Boundaries is a trademark belonging to Netopia, Inc. All other trademarks are the proper ty of their respective owners. All rights reserved.
Netopia, Inc. 6001 Shellmound Street, 4th Floor Emeryville, CA 94608 U.S.A.
Part Number
Netopia part number 6161181-00-01
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Contents 3

Chapter 1 — Introduction..........................................................1-1
Overview ....................................................................... 1-1
Features and Capabilities ............................................... 1-1
How to Use this Guide.................................................... 1-2
Chapter 2 — Making the Physical Connections ..........................2-1
Find a Location .............................................................. 2-1
What You Need .............................................................. 2-1
Important Safety Instructions ......................................... 2-2
POWER SUPPLY INSTALLATION .............................. 2-2
Identify the Connectors and Attach the Cables ................. 2-3
Netopia 3366C-ENT ADSL Router with V.92 Backup Status
Lights ........................................................................... 2-5
Chapter 3 — Connecting to Your Local Area Network.................3-1
Readying Computers on Your Local Network..................... 3-1
Connecting to an Ethernet Network ................................. 3-2
G
Chapter 4 — Configuring TCP/IP...............................................4-1
Configuring TCP/IP on Windows-based Computers............ 4-1
Microsoft Windows......................................................... 4-1
Configuring TCP/IP on Macintosh Computers ................... 4-3
Macintosh MacOS 8 or higher or Mac OS X...................... 4-3
Chapter 5 — Console-Based Management .................................5-1
Connecting through a Telnet Session............................... 5-2
Configuring Telnet software ................................... 5-2
Connecting a console cable to your router ....................... 5-3
Navigating through the Console Screens.......................... 5-4
Chapter 6 — Easy Setup ...........................................................6-1
Easy Setup Console Screens .......................................... 6-1
Accessing the Easy Setup Console screens ........... 6-1
Quick Easy Setup Connection Path.................................. 6-2
1. ADSL Line Configuration ................................... 6-4
2. Easy Setup Profile ............................................ 6-5
4 Getting Started Guide
3. IP Easy Setup .................................................. 6-6
4. Easy Setup Security Configuration ..................... 6-7
Chapter 7 — Line Backup ......................................................... 7-1
Configuring Backup ........................................................ 7-1
Connection Profiles ........................................................ 7-2
IP Setup .............................................................. 7-7
WAN Configuration ......................................................... 7-8
Backup Configuration screen............................... 7-10
Using Scheduled Connections with Backup .................... 7-12
Backup Default Gateway............................................... 7-14
Chapter 8 — Technical Specifications and Safety Information..... 8-1
Description.................................................................... 8-1
Power requirements ............................................. 8-1
Environment ........................................................ 8-1
Software and protocols......................................... 8-1
Agency approvals........................................................... 8-2
Regulatory notices ............................................... 8-2
Manufacturer’s Declaration of Conformance .................... 8-3
Important Safety Instructions ......................................... 8-4
FCC Part 68 Information................................................. 8-5
Electrical Safety Advisory ............................................... 8-6
Introduction 1-1
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Overview

The Netopia 3366C-ENT ADSL Router with V.92 Backup is a full-featured ADSL router for connecting diverse local area networks (LANs) to the Internet and other remote networks. The Netopia 3366C-ENT ADSL Router with V.92 Backup connects easily to your DSL line to provide your whole network with a high-speed connection to the outside world. In addition, the V.92 modem backup provides high-availability by automatically switching to a dial-up mode in the event of a DSL line failure.
This section covers the following topics:
“Features and Capabilities” on page 1-1
“How to Use this Guide” on page 1-2

Features and Capabilities

The Netopia 3366C-ENT ADSL Router with V.92 Backup provides the following features:
LAN interface: four port 10/100BaseTX RJ-45 Ethernet switch with Auto-crossover support.
Point-to-Point Protocol (PAP/CHAP authentication)
PPP over Ethernet Gateway
PPP over Ethernet pass-through
Transparent bridging option
Support for IP routing for Internet connectivity
Numbered or unnumbered WAN interface
Support for Ethernet LANs with up to eight Ethernet IP subnets
NAT/NAPT, Multi-NAT, and DHCP (client, server, and relay) for security and convenience
DNS proxy
IP Multicast Forwarding, IGMP V1, V2
RIP1 and RIP2, static routes
IP QoS: TOS bit prioritization
VPN Pass-through for PPTP and IPSec
Built-in VPN gateway features offer support for up to 15 PPTP or IPSec VPN tunnels
IPSec implementation supports DES or 3DES encryption, MD5 or SHA1 encapsulation, and manual or IKE keying
1-2 Getting Started Guide
Built-in firewall protects LAN resources from Internet intruders
Backup Default Gateway feature with an external router enables high-availability solutions
Menu-driven or CLI interfaces via Telnet or serial Console
Easy Setup with menu-driven interface
Tiered Access, 2 levels of configuration access
Configuration Management, up to 3 backup configurations
TFTP download/upload of new firmware and configuration files
System diagnostics and logs
SNMP V1 and V2 (read/write access)
Management utilities: ICMP ping, trace route, Telnet client, and Syslog client
Status lights (LEDs) for easy monitoring and troubleshooting
Wall-mountable, Bookshelf (Side-stackable), or Desktop-stackable design for efficient space usage

How to Use this Guide

In addition to the documentation contained in the accompanying to get you up and running and connected to your local area network and the Internet. It is intended to be viewed on-line, using the powerful features of the Adobe Acrobat Reader. The information display has been deliberately designed to present the maximum information in the minimum space on your screen. You can keep this document open while you perform any of the procedures described, and find useful information about the procedure you are per forming.
You can also print out all of the manual, or individual sections, if you prefer to work from hard copy rather than on-line documentation. The pages are formatted to print on standard 8 1/2 by 11 inch paper. We recommend that you print on 3-hole punched paper, so that you can put the pages in a binder for future reference.
This guide is organized into chapters describing the Netopia 3366C-ENT’s advanced features. You may want to read each chapter’s introductor y section to familiarize yourself with the various features available.
Use the guide’s table of contents and index to locate informational topics.
Firmware User’s Guide
, this guide is designed
Making the Physical Connections 2-1
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This section tells you how to make the physical connections to your Netopia 3366C-ENT ADSL Router with V.92 Backup. This section covers the following topics:
“Find a Location” on page 2-1
“What You Need” on page 2-1
“Important Safety Instructions” on page 2-2
“Identify the Connectors and Attach the Cables” on page 2-3
“Netopia 3366C-ENT ADSL Router with V.92 Backup Status Lights” on page 2-5
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Find a Location

When choosing a location for the Netopia ADSL Router with V.92 Backup, consider:
Available space and ease of installation
Physical layout of the building and how to best use the physical space available for connecting your Netopia ADSL Router with V.92 Backup to the LAN
Available wiring and jacks
Distance from the point of installation to the next device (length of cable or wall wiring)
Ease of access to the front of the unit for configuration and monitoring
Ease of access to the back of the unit for checking and changing cables
Cable length and network size limitations when expanding networks

What You Need

Locate all items that you need for the installation.
Included in your router package are:
The Netopia 3366C-ENT ADSL Router with V.92 Backup
A power adapter and cord
One yellow Category 5 Ethernet cable
One lavender RJ-11 telephone cable
A DB-9 console cable
The Netopia CD containing software and documentation
2-2 Getting Started Guide
You will need:
A Windows–based PC or a Macintosh computer with Ethernet connectivity for configuring the Netopia 3366C-ENT. This may be built-in Ethernet or an add-on card, with TCP/IP installed and configured. See
“Configuring TCP/IP” on page 4-1.
A phone jack to which your ADSL provider is providing ADSL ser vice. (Your phones and ADSL service generally use the same phone line.)

Important Safety Instructions

POWER SUPPLY INSTALLATION

Connect the power supply cord to the power jack on the Cayman Router. Plug the power supply into an appropriate electrical outlet.
CAUTION: Depending on the power supply provided with the product, either the direct plug-in power supply blades, power supply cord plug or the appliance coupler serves as the main power disconnect. It is important that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is readily accessible.
CAUTION (North America Only): For use only with a CSA Cer tified or UL Listed Limited Power Source or Class 2 power supply, rated 12Vdc, 1.0A.
CAUTION (Europe Only): For use only with a GS approved Limited Power Source, rated 12Vdc, 1.0A. (Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk (Norway) Apparatet må kun tilkoples jordet stikkontakt.
TELECOMMUNICATION INSTALLATION CAUTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
Making the Physical Connections 2-3

Identify the Connectors and Attach the Cables

Identify the connectors on the back panel and attach the necessary Netopia Router cables.
Netopia 3366C-ENT back panel
DSL
3
4
LAN
2
1
Console
Power
Off / On
DSL port
Ethernet
ports
Console port
Power port
.
Port Description
DSL port An RJ-11 jack labeled DSL to connect to your ADSL wall jack. Ethernet ports Four RJ-45 10/100Base-T Ethernet jacks. You can use one of these to configure the
Netopia 3366C-ENT. You can either connect your computer directly to an Ethernet por t using the supplied Category 5 Ethernet cable, or connect both your computer and the Netopia 3366C-ENT to an existing LAN environment. The Ethernet por ts are auto-sensing, eliminating the need for a crossover cable.
Console port A DB-9 console port for a direct serial connection to the console screens. You can use
this if you are an experienced user. See “Connecting a console cable to your router” on
page 5-3.
Power port A DC power adapter cable connection.
2-4 Getting Started Guide
Connect your computer, DSL line, and power source as shown.
DSL
DSL
2
3
LAN
4
2
1
1
DC Power
Console
Power
Off / On
3
1. For a direct computer to router Ethernet connection, use the standard Ethernet cable included with your router.
2. Use the supplied RJ-11 telephone cable to connect the router to your DSL wall jack.
3. Connect the supplied power brick to a power outlet and the connector end to the router.
You should now have: the power adapter plugged in; the Ethernet cable connected between the router and your computer; and the telephone cable connected to its appropriate wall jack.
Ethernet
Note:
The following diagrams show the pinouts for configuring when line sharing or when you are using
separate physical lines (requires line1, line2, line splitter – not included).
RJ-11 Pinouts for Line Sharing
RJ-11 Pinouts for Separate Physical Lines
Making the Physical Connections 2-5

Netopia 3366C-ENT ADSL Router with V.92 Backup Status Lights

The figure below represents the Netopia 3366C-ENT status light (LED) panel.
Netopia 3366C-ENT status indicator lights
LAN 1
DSL Sync
LAN 2
LAN 3
LAN 4
Dial Up
Power:
Solid green when the power is on Flashes red for firmware upgrade
DSL Sync -
Solid green when connected Flashes green for traffic on the WAN
LAN 1, 2, 3, 4 -
Solid green when connected to each port on the LAN. Flash green when there is activity on each port.
Dial Up -
Flashes green when there is activity on the WAN via dial up connection.
2-6 Getting Started Guide
Connecting to Your Local Area Network 3-1
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This chapter describes how to physically connect the Netopia 3366-ENT to your local area network (LAN). Before you proceed, make sure the Netopia 3366-ENT is properly configured. You can customize the router’s configuration for your particular LAN requirements using console-based management (see “Console-Based
Management” on page 5-1).
This section covers the following topics:
“Readying Computers on Your Local Network” on page 3-1
“Connecting to an Ethernet Network” on page 3-2
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Readying Computers on Your Local Network

PC and Macintosh computers must have certain components installed before they can communicate through the Netopia 3366-ENT. The following illustration shows the minimal requirements for a typical PC or Macintosh computer.
Application software
TCP/IP stack
Ethernet Driver
Your PC or Macintosh computer
To the Netopia
Application software: This is the software you use to send e-mail, browse the World Wide Web, read newsgroups, etc. These applications may require some configuration. Examples include the Eudora e-mail client and the Web browsers Microsoft Internet Explorer and Netscape Navigator.
TCP/IP stack: This is the software that lets your PC or Macintosh computer communicate using Internet protocols. TCP/IP stacks must be configured with some of the same information you used to configure the Netopia 3366-ENT. There are a number of TCP/IP stacks available for PC computers. Windows 95 includes a built-in TCP/IP stack. Macintosh computers use either MacTCP or Open Transport. See “Configuring TCP/IP on
Windows-based Computers” on page 4-1. Macintosh computers use either MacTCP or Open Transport. See “Configuring TCP/IP on Macintosh Computers” on page 4-3.
3-2 Getting Started Guide
Ethernet: Ethernet hardware and software drivers enable your PC or Macintosh computer to communicate on the LAN.
Once the Netopia 3366-ENT is properly configured and connected to your LAN, PC and Macintosh computers that have their required components in place will be able to connect to the Internet or other remote IP networks.

Connecting to an Ethernet Network

You can connect a standard 10/100Base-T Ethernet network to the Netopia 3366-ENT using any of its Ethernet ports.
Netopia 3366-ENT back panel
DSL
3
4
LAN
2
1
Console
Power
Off / On
Connecting to Your Local Area Network 3-3
If you add devices connected through a hub or switch, connect the hub or switch to an Ethernet por t on the Netopia 3366-ENT.
The Netopia 3366-ENT in a 10/100Base-T network
To connect your 10/100Base-T network to the Netopia 3366-ENT through an Ethernet por t, use standard Category 5 Ethernet cables with RJ-45 connectors.
DSL
3
LAN
4
2
1
Power
Console
Off / On
You can attach additional devices using standard Category 5 Ethernet cables (not provided). The ports on the router will auto detect 10- or 100Base-T. Crossover cables are not
Macintosh
PC
PC
required.
PC
Macintosh
PC
Ethernet Switch
3-4 Getting Started Guide
Configuring TCP/IP 4-1
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Once you have set up your physical local area network, you will need to configure Internet Protocol (TCP/IP) on each client workstation connected to your Netopia 3366C-ENT. This chapter describes how to configure TCP/IP for both Windows-based and Macintosh computers.
This chapter explains the following topics:
“Configuring TCP/IP on Windows-based Computers” on page 4-1
“Configuring TCP/IP on Macintosh Computers” on page 4-3
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Configuring TCP/IP on Windows-based Computers
Configuring TCP/IP on a Windows computer requires the following:
An Ethernet card (also known as a network adapter)
The TCP/IP protocol must be “bound” to the adapter or card

Microsoft Windows

Step 1. Navigate to the TCP/IP Properties Control Panel.
a. Some Windows versions follow a path like this:
Start menu -> Settings -> Control Panel -> Network (or Network and Dial-up Connections
-> Local Area Connection -> Properties) -> TCP/IP [your_network_card] or Internet Protocol [TCP/IP] -> Properties
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