NETGEAR WNDR3400v3 User Manual
N600 Wireless Dual Band Router
Model WNDR3400v3
User Manual
June 2014
202-11204-04
350 East Plumeria Drive
San Jose, CA 95134
USA
N600 Wireless Dual Band Router WNDR3400v3
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website. For product updates and web support, visit
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc.
and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
© NETGEAR, Inc. All rights reserved.
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Contents
Chapter 1 Hardware Setup
Chapter 2 Getting Started with NETGEAR genie
Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Prepare the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Wireless Devices and Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Types of Logins and Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
NETGEAR genie Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Use NETGEAR genie after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Router Dashboard (Basic Home Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Add Wireless Devices or Computers to Your Network . . . . . . . . . . . . . . . . . . . . 20
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 3 genie Basic Settings
Internet Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ReadySHARE USB Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Basic Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Wireless Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Change WPA Security Option and Password . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Guest Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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N600 Wireless Dual Band Router WNDR3400v3
Chapter 4 genie Advanced Home
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
LAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Use the Router as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Address Reservation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Quality of Service (QoS) Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 5 USB Storage
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
USB Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Specify Approved USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Connect to the USB Drive from a Remote Computer . . . . . . . . . . . . . . . . . . . . . 58
Access the Router’s USB Drive Remotely Using FTP . . . . . . . . . . . . . . . . . . . . 58
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Block Services (Port Filtering). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 7 Administration
Upgrade the Router Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Guest Network (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . . . . . . 71
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Password Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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N600 Wireless Dual Band Router WNDR3400v3
Chapter 8 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Port Forwarding and Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Port Forwarding to Permit External Host Communications . . . . . . . . . . . . . . 80
How Port Forwarding Differs from Port Triggering. . . . . . . . . . . . . . . . . . . . . 81
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
USB Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Universal Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 9 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
LEDs Never Turn Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
The Push 'N' Connect (WPS) Button Blinks Green . . . . . . . . . . . . . . . . . . . . . . 97
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 102
Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Test the Path from Your Computer to a Remote Device. . . . . . . . . . . . . . . . 103
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N600 Wireless Dual Band Router WNDR3400v3
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Index
6
1. Hardware Setup
Getting to know your router
The N600 Wireless Dual Band Router WNDR3400v3 provides you with an easy and secure way
to set up a wireless home network with fast access to the Internet over a high-speed digital
subscriber line (DSL) or a cable broadband service provider. It is compatible with all major DSL
Internet service providers and cable broadband service providers, lets you block unsafe Internet
content and applications, and protects the devices (computers, gaming consoles, and so on) that
you connect to your home network.
Note: For more information about the topics covered in this manual, visit the
support website at http://support.netgear.com.
If you have not already set up your new router using the installation guide that comes in the box,
this chapter walks you through the hardware setup.
how to set up your Internet connection.
This chapter contains the following sections:
• Unpack Your Router
• Position Your Router
• Hardware Features
• Cable Your Router
• Verify the Cabling
Chapter 3, genie Basic Settings, explains
1
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N600 Wireless Dual Band Router WNDR3400v3
Unpack Your Router
Open the box and remove the router, cables, and installation guide.
Router stand
(two pieces)
N600 wireless router
Ethernet cable Power adapter
(varies by region)
Your box should contain the following items:
• N600 Wireless Dual Band Router WNDR3400v3
• Router stand (two pieces)
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you need to return the product for repair
Position Your Router
The router lets you access your network from anywhere within the operating range of your
wireless network. However, the operating distance or range of your wireless connection can
vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
• Near the center of the area where your computers and other devices operate and
preferably within line of sight to your wireless devices.
• So it is accessible to an
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
AC power outlet and near Ethernet cables for wired computers.
.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v3
• Away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, computers, or the base of a cordless phone or
2.4 GHz or 5 GHz cordless phone.
way from any large metal surfaces, such as a solid metal door or aluminum studs. Large
• A
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
When you use multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference.
The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
Prepare the Router
To ensure proper heat dissipation and for router stability, it is important that you connect the
stand and place your router in an upright position.
To prepare your router for installation:
1. Carefully peel of
f the protective film covering the top and sides of your router.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v3
2. Set up your router by inserting the tabs of the stand (supplied with your router) into the slots
on the bottom of your router as shown.
3. Place your router in an area suitable for installation (near an AC power outlet and
accessible to the Ethernet cables for your wired computers).
Hardware Setup
10
N600 Wireless Dual Band Router WNDR3400v3
Hardware Features
Before you cable your router, take a moment to become familiar with the label and the front
and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel
The router front panel has the status LEDs and icons shown in the following figure.
WPS button
Wireless On/Off button
WPS LED
USB LED
LAN Ports 1
–4 LEDs
Internet LED
5 GHz Wireless LED
2.4 GHz Wireless LED
Power/Test LED
Hardware Setup
11
Table 1. Front panel LED descriptions
LED Description
N600 Wireless Dual Band Router WNDR3400v3
WPS
USB
LAN ports
1–4
Internet
5 GHz
2.4 GHz
• Solid green. Wireless security is enabled.
• Blinking green.
• Off. No WPS connection exists.
• Solid green. USB drive is properly mounted.
• Off. No USB drive is detected. USB drive is missing or not mounted correctly
• Solid green. The LAN port has detected a 100 Mbps link with an attached device.
• Solid amber.
• Off. No link is detected on this port.
• Solid amber. The IP address was not acquired.
• Solid green.
• Off. No Ethernet cable is connected between the router and the modem.
• Solid blue. The wireless radio is operating.
• Off. The
• Solid green. The wireless radio is operating.
• Off. The
wireless radio is off.
wireless radio is off.
The router is using WPS to add a wireless device to the network.
.
The LAN port has detected a 10 Mbps link with an attached device.
An IP address was received; ready to transmit data.
Power/Test • Solid amber. The unit is starting up after being powered on.
• Solid green.
• Blinking amber. A
• Blinking green. The
• Off. Power is not supplied to the router.
The power is on and the router is ready.
firmware update is in progress.
firmware is corrupt.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v3
Back Panel
The back panel has the connections shown in the following figure.
USB 2.0 port
.Restore Factory Settings button. Press and hold this
button for about 5 seconds to reset the router to its factory
default settings.
Four local area networks (LAN) 10/100 Mbps Ethernet
ports for connecting the router to your local computers.
Internet/Wide Area Network (WAN) Ethernet port for
connecting the router to a cable or DSL modem.
AC power adapter outlet for connecting the power adapter.
Power On/Off button
See Factory Settings on page 106 for information about restoring factory settings.
Hardware Setup
13
N600 Wireless Dual Band Router WNDR3400v3
Label
The label on the bottom of the router shows the WPS PIN, login information, MAC address,
and serial number.
Cable Your Router
Refer to the installation guide that came in the WNDR3400v3 router box for cabling
information.
Verify the Cabling
Verify that your router is cabled correctly by checking the router LEDs. Turn on the router by
pressing the On/Off.
Table 2.
LED Description
The Power/Test LED is green when the router is turned on.
The LAN ports are green for each computer cabled to the router by an Ethernet cable.
Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the router by an Ethernet
cable.
Hardware Setup
14
Table 2.
LED Description
The Wireless LEDs are lit.
The Internet LED is lit. If it is not, make sure that the Ethernet cable is securely attached to the
router Internet port and the modem, and that the modem is powered on.
N600 Wireless Dual Band Router WNDR3400v3
Hardware Setup
15
2. Getting Started with NETGEAR
genie
Connecting to the router
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide and in the previous chapter in this book.
This chapter contains the following sections:
• Router Setup Preparation
• Types of Logins and Access
• NETGEAR genie Setup
• Use NETGEAR genie after Installation
• Upgrade Router Firmware
• Router Dashboard (Basic Home Screen)
• Add Wireless Devices or Computers to Your Network
2
16
N600 Wireless Dual Band Router WNDR3400v3
Router Setup Preparation
You can set up your router with the NETGEAR genie automatically, or you can use the Genie
menus and screens to set up your router manually. However, before you start the setup
process, you need to have your ISP information on hand and make sure the laptops, PCs,
and other devices in the network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so
that it uses Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
router and to check that your Internet configuration is correct. Your Internet service provider
(ISP) should have provided you with all of the information needed to connect to the Internet.
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your computer
to access the Internet. When you start an Internet application, your router automatically logs
you in.
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security supported by the router. See
Settings on page 29 for information about the router’s preconfigured security settings.
Basic Wireless
Types of Logins and Access
There are two separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Router login logs you in to the router interface from NETGEAR genie. See Use
NETGEAR genie after Installation on page 18 for details about this login.
• ISP login logs you in to your Internet service. Your service provider provided you with
this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
• Wireless network key or password. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label
at the bottom of your router.
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17
N600 Wireless Dual Band Router WNDR3400v3
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the
router because it automates many of the steps and verifies that those steps have been
successfully completed. It takes about 15
minutes to complete.
Using NETGEAR genie to set up your router:
1. Turn on the router by pressing the On/Off button.
2. Make sure that your device is connected with an Ethernet cable to your router.
3. Launch your Internet browser.
• The first time you set up the Internet connection for your router, the browser
automatically goes to http://www.routerlogin.net, and the NETGEAR genie screen
displays.
• If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen. See
NETGEAR genie after Installation on page 18.
Use
4. Follow the instructions on the screen to complete the NETGEAR genie setup. NETGEAR
genie guides you through connecting the router to the Internet.
If the browser cannot display the web page:
• Make sure that the computer is connected to one of the four LAN Ethernet ports, or
wirelessly to the router.
• Make sure that the router is up and running. Its Wireless LEDs should turn on.
• Close and reopen the browser to make sure that the browser does not cache the previous
page.
• Browse to http://www.routerlogin.net.
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the router.
If the router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 9, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
Use NETGEAR genie after Installation
When you first set up your router, NETGEAR genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. You can use NETGEAR
Genie again to view or change settings for the router.
Getting Started with NETGEAR genie
18
N600 Wireless Dual Band Router WNDR3400v3
1. Launch your browser from a computer or wireless device that is connected to the router.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
The login window displays:
admin
********
3. Enter admin for the router user name and password for the router password, both in
lowercase letters.
Note: The router user name and password are different from the user name
and password for logging in to your Internet connection. See Types of
Logins and Access on page 17 for more information.
Upgrade Router Firmware
When you set up your router and are connected to the Internet, the router automatically
checks for you to see if newer firmware is available. If it is, a message is displayed on the top
of the screen. See Upgrade the Router Firmware on page 66 for more information about
upgrading firmware.
Click the message when it shows up, and click Y
firmware. After the upgrade, the router restarts.
CAUTION:
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the
Power LED has stopped blinking for several seconds.
es to upgrade the router with the latest
Router Dashboard (Basic Home Screen)
The router Basic Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the six sections of the dashboard to
Getting Started with NETGEAR genie
19
N600 Wireless Dual Band Router WNDR3400v3
view more detailed information. The left column has the menus. At the top is an Advanced
tab that is used to access more menus and screens.
Language
Menus
(Click the
Advanced
tab to
view
more)
Dashboard
(Click to
view
details)
Figure 1. Router Basic Home screen with dashboard, language, and online help
• Home. This dashboard screen displays when you log in to the router.
• Internet. Set, update, and check the ISP settings of your router.
• W
ireless. View or change the wireless settings for your router.
• Attached Devices. V
iew the devices connected to your network.
• Parental Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
• ReadySHARE. If you connected a USB storage device to the router it is displayed here.
• Guest Network. Set up a guest network to allow visitors to use your router’
s Internet
connection.
• Advanced tab. Set the router up for unique situations such as when remote access by IP
or by domain name from the Internet is needed. See Chapter 8, Advanced Settings.
Using this tab requires a solid understanding of networking concepts.
• Help & Support. Go to the NETGEAR support site for information, help, and product
documentation.
These links work once you have an Internet connection.
Add Wireless Devices or Computers to Your Network
Choose either the manual or the WPS method to add wireless devices and other equipment
to your wireless network. For instructions on setting up a guest network, See Guest Networks
on page 32.
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N600 Wireless Dual Band Router WNDR3400v3
Manual Method
To connect manually:
1. Open the software that manages your wireless connections on the wireless device
(laptop computer
software scans for all wireless networks in your area.
2. Look for your network and select it. If you did not change the name of your network during
the setup process, look for the default WiFi network name (SSID) and select it.
SSID is on the product label on the bottom of the router.
3. Enter the router password and click Connect.
label on the bottom of the router.
4. Repeat steps 1–3 to add other wireless devices.
, gaming device, iPhone) that you want to connect to your router. The
The default
The default router password is on the product
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to
a home network while maintaining security. To use WPS, make sure that all wireless devices
to be connected to the network are Wi-Fi certified and support WPS. During the connection
process, the client gets the security settings from the router so that every device in the
network has the same security settings.
To use WPS to join the wireless network:
If your wireless device supports WPS (Push 'N' Connect), follow these steps:
1. Press the WPS button on the router until the LED status changes.
2. Within 2 minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device.
3. Repeat steps 1–2 to add other WPS wireless devices.
The device is now connected to your router.
Getting Started with NETGEAR genie
21
3. genie Basic Settings
Your Internet connection and network
This chapter explains the features available from the genie Basic Home screen, shown in the
following figure:
3
This chapter contains the following sections:
• Internet Setup
• Attached Devices
• Parental Controls
• ReadySHARE USB Storage
• Basic Wireless Settings
• Guest Networks
22
N600 Wireless Dual Band Router WNDR3400v3
Internet Setup
The Internet Setup screen is where you view or change ISP information.
1. From the Home screen, select Internet. The
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
• Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, only if needed.
following screen displays:
Scroll to
view
more
2. Enter the settings for the IP address and DNS server
If you have problems with your connection, check the ISP settings.
3. Click Apply to save your settings.
4. Click T
1 minute, see Chapter 9, Troubleshooting.
est to test your Internet connection. If the NETGEAR website does not display within
. The default settings usually work fine.
Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen. The
fields which display in this screen depend on whether an ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
These fields display when no login is required:
• Account Name (If required). Enter the account name provided by your ISP
also be called the host name.
• Domain Name (If required). Enter the domain name provided by your ISP
genie Basic Settings
23
. This might
.
N600 Wireless Dual Band Router WNDR3400v3
These fields display when your ISP requires a login:
• Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or
L2TP.
• Login. The login name provided by your ISP. The login name is usually an email address.
• Password. The password that you use to log in to your ISP.
• Service Name (If Required). If your ISP provided a service name, enter it here.
Otherwise, you can leave this field blank.
• Connection Mode. This specifies when the router should establish the PPPoE
connection. Currently the connection mode is always on to provide a steady IPv6
connection. The router never disconnects the connection, and in case the connection is
broken (such as if the modem is turned off), the router establishes the connection right
after the PPPoE connection is available.
• Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in
minutes. This value determines how long the router keeps the Internet connection active
after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never
log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the router during login, select this option, and enter the IP address of your
ISP primary DNS server. If a secondary DNS server address is available, enter it also.
Router MAC Address. The Ethernet MAC address used by the router on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when
your account is first opened. They accept traffic only from the MAC address of that computer.
This feature allows your router to use your computer’s MAC address (this is also called
cloning).
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You have to use the one computer allowed by the ISP.
• Use This MAC Address. Enter the MAC address that you want to use.
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N600 Wireless Dual Band Router WNDR3400v3
Attached Devices
You can view a list of all computers or devices that are currently connected to your network
here. From the Basic Home screen, select Attached Devices to display the following screen:
Wired devices are connected to the router with Ethernet cables. Wireless devices have
joined the wireless network.
• # (number). The order in which the device joined the network.
• IP Address.
network. This number can change if a device is disconnected and rejoins the network.
• Device Name. If the device name is known, it is shown here.
• MAC Address.
address is typically shown on the product label.
You can click Refresh to update this screen.
The IP address that the router assigned to this device when it joined the
The unique MAC address for each device does not change. The MAC
Parental Controls
The first time you select Parental Controls from the Basic Home screen, your browser goes
to the Parental Controls website. You can learn more about Live Parental Controls or
download the application.
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N600 Wireless Dual Band Router WNDR3400v3
To set up Live Parental Controls:
1. Select Parental Controls on the Home (dashboard) screen:
Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can
create one now.
2. Log in to manage Parental Controls settings..
3. Click either the Windows Users or Mac Users button.
4. Follow the on screen instructions to download and install the NETGEAR Live Parental
Controls Management utility
.
genie Basic Settings
26
N600 Wireless Dual Band Router WNDR3400v3
After installation, Live Parental Controls automatically starts.
5. Click Next, read the note, and click Next again to proceed.
You are prompted to log in or create a free account..
6. Select the radio button that applies to you and click Next.
• If you already have an OpenDNS account, leave the Ye
s radio button selected.
• If you do not have an OpenDNS account, select the No radio button.
After you log on or create your account, the filtering level screen displays:
genie Basic Settings
27
N600 Wireless Dual Band Router WNDR3400v3
7. Select the radio button for the filtering level that you want and click Next.
8. Click the Take me to the status screen button.
Parental controls are now set up for the router. The dashboard shows Parental Controls as
enabled.
ReadySHARE USB Storage
You can view information about a USB storage device that is connected to the router’s USB
port here. From the Basic Home screen, select ReadySHARE to display the USB Storage
(Basic Settings) screen:
This screen displays the following:
• Network/Device Name.
router. The default is \\readyshare.
vailable Network Folders. The folders on the USB device.
• A
The name used to access the USB device connected to the
Share Name. If only one device is connected, the default share name is USB_Storage.
Y
ou can click the name shown, or you can type it in the address field of your web
genie Basic Settings
28
N600 Wireless Dual Band Router WNDR3400v3
browser. If Not Shared is shown, the default share was deleted and no other share for the
root folder exists. Click the link to change this setting.
Read Access and Write Access. Shows the permissions and access controls on the
network folder: All – no password (the default) allows all users to access the network
folder. The user name (account name) for All – no password is guest. The password for
admin is the same one that you use to log in to the router. By default, it is password.
Folder Name. Full path used by the network folder.
Volume Name. Volume name from the storage device (either USB drive or HDD).
Total Space and Free Space. Shows the current utilization of the storage device.
• Edit. Click the Edit button to edit the Available Network Folders settings.
• Safely Remove a USB Device. Click to safely remove the USB device attached to your
router.
You can click Refresh to update this screen.
For more information about USB storage, see Chapter 5, USB Storage.
Basic Wireless Settings
The Wireless Setup screen lets you view or configure the wireless network setup.
The N600 Wireless Dual Band Router comes with preset security. This means that the WiFi
network name (SSID), network key (password), and security option (encryption protocol) are
preset in the factory. You can find the preset SSID and password on the bottom of the unit.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
NETGEAR recommends that you do not change your preset security settings. If you do
decide to change your preset security settings, make a note of the new settings and store it in
a safe place where you can easily find it.
If you use a wireless computer to change the wireless network name (SSID) or other wireless
security settings, you are disconnected when you click Apply. To avoid this problem, use a
computer with a wired connection to access the router.
genie Basic Settings
29
N600 Wireless Dual Band Router WNDR3400v3
To view or change basic wireless settings:
1. On the Basic Home screen, select W
ireless to display the Wireless Setup screen.
Scroll
to view
more
The screen sections, settings, and procedures are explained in the following sections.
2. Make any changes that are needed and click Apply to save your settings.
3. Set up and test your wireless devices and computers to make sure that they can connect
wirelessly
. If they do not, check the following:
• Is your wireless device or computer connected to your network or another wireless
network in your area? Some wireless devices automatically connect to the first open
network (without wireless security) that they discover
• Does your wireless device or computer show up on the
.
Attached Devices screen? If it
does, it is connected to the network.
• If you are not sure what the SSID or password is, look on the label on the bottom of
your router.
Wireless Setup Screen Fields
Region. The location where the router is used. Select from the countries in the list. In the
United States, the region is fixed to United States and is not changeable.
Wireless Network
Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n
bands.
Enable Wireless Isolation. If this check box is selected, wireless clients (computers or
wireless devices) that join the network can use the Internet, but cannot access each other or
access Ethernet devices on the network.
genie Basic Settings
30
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