NETGEAR SRR60, SRS60 User Manual

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User Manual

Orbi Pro

Models

SRR60 SRS60

NETGEAR, Inc.

350 E. Plumeria DriveMarch 2019 San Jose, CA 95134, USA202-11824-05

Orbi Pro

Support

Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support/ to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Compliance and Conformity

For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

Trademarks

Chapter 1 Overview

Supported Orbi Pro Models................................................................9

Orbi Pro Router and Satellite Hardware Overviews.........................9

Orbi Pro Router Model SRR60 Hardware Overview....................9

Orbi Pro Satellite Model SRS60 Hardware Overview................10

LED Behavior.......................................................................................10

Orbi Pro WiFi System LEDs...........................................................11

Add-On Orbi Pro Satellite LEDs...................................................11

Wall Mount or Ceiling Mount Orbi Pro............................................12

Wall-Mount Your Orbi Pro............................................................12

Ceiling-Mount Your Orbi Pro.......................................................13

Labels...................................................................................................15

Connect Your Orbi Pro Router..........................................................16

Place Your Satellite.............................................................................17

Sync Your Orbi Pro Satellite..............................................................17

Sync a Satellite from an Orbi Pro WiFi System...........................17

Sync an Add-On Orbi Pro Satellite..............................................18

Add Satellites to Your Network Using the Router Web

Interface..........................................................................................18

Set Up Your Orbi Network With the NETGEAR Insight App.........20

Chapter 2 Connect to the Orbi Pro Network and Access the Router

Connect to the Network....................................................................22

Wired Connection..........................................................................22

WiFi Connection.............................................................................22

WiFi Connection Using WPS........................................................22

Types of Logins...................................................................................23

Use a Web Browser to Access the Router.......................................23

Automatic Internet Setup..............................................................23

Change the Language.......................................................................25

Chapter 3 Specify Your Internet Settings

Use the Internet Setup Wizard..........................................................28

Manually Set Up the Internet Connection.......................................28

Specify an Internet Connection Without a Login.......................28

Orbi Pro

Specify an Internet Connection That Uses a Login....................30

Specify IPv6 Internet Connections....................................................31

Requirements for Entering IPv6 Addresses....................................33

Use Auto Detect for an IPv6 Internet Connection..........................33

Use Auto Config for an IPV6 Internet Connection.........................34

Set Up an IPv6 6rd Tunnel Internet Connection.............................35

Set Up an IPv6 6to4 Tunnel Internet Connection...........................37

Set Up an IPv6 Pass Through Internet Connection........................39

Set Up an IPv6 Fixed Internet Connection......................................39

Set Up an IPv6 DHCP Internet Connection.....................................40

Set Up an IPv6 PPPoE Internet Connection.....................................42

Change the MTU Size.........................................................................44

Chapter 4 Control Access to the Internet

Allow or Block Access to Your Network..........................................47

Use Keywords to Block Internet Sites...............................................48

Delete Keywords That Are Used to Block Internet Sites................49

Avoid Blocking on a Trusted Computer..........................................50

Block Services From the Internet......................................................50

Manage Network Access Control Lists............................................52

Schedule When to Block Internet Sites and Services.....................52

Set Up Security Event Email Notifications.......................................53

Chapter 5 Specify Network Settings

View or Change WAN Settings.........................................................57

Dynamic DNS......................................................................................58

Set Up a New Dynamic DNS Account.........................................58

Specify a DNS Account That You Already Created...................59

Change the Dynamic DNS Settings.............................................60

Set Up a Default DMZ Server............................................................60

Change the Router’s Device Name..................................................61

Change the LAN TCP/IP Settings.....................................................62

Use the Router as a DHCP Server.....................................................64

Disable the DHCP Server Feature in the Router.............................65

Manage Reserved LAN IP Addresses...............................................66

Reserve an IP Address...................................................................66

Edit a Reserved IP Address...........................................................67

Delete a Reserved IP Address Entry............................................67

Custom Static Routes.........................................................................68

Set Up a Static Route.....................................................................68

Edit a Static Route..........................................................................69

Delete a Static Route.....................................................................70

Change the admin WiFi Network Settings......................................71

Change the admin WiFi Network Name and Channel..............71

Orbi Pro

Change the admin WiFi Password or Security Level.................72

Manage the Employee WiFi Network Settings...............................73

Enable the Employee WiFi Network and Change the Settings.74

Change the Employee WiFi Password or Security Level..........75

Set Up a Guest Network With a Captive Portal...............................76

Set Up Facebook Wi-Fi......................................................................78

View or Change Advanced WiFi Settings........................................80

Use the Router as a WiFi Access Point.............................................80

Set Up Router Mode...........................................................................82

Generate a New Backhaul Password...............................................82

Enable or Disable Implicit Beamforming.........................................83

Enable or Disable MU-MIMO............................................................84

Check Your Internet Bandwidth........................................................84

Set Up a Bridge for a Port Group or VLAN Tag Group..................85

Set Up a Bridge for a Port Group.................................................85

Set Up a Bridge for a VLAN Tag Group......................................86

Improve Network Connections With Universal Plug N Play..........87

Chapter 6 Manage Your Network

Update the Router and Satellite Firmware......................................91

Enable the Automatic Firmware Update Feature......................91

Check for Firmware Updates........................................................91

Manually Update Firmware...........................................................92

Manually Update Satellite Firmware............................................92

Manually Update Router Firmware..............................................93

Change the admin Password............................................................94

Set Up Password Recovery................................................................95

Recover the admin Password............................................................95

View Router Status..............................................................................96

Display Internet Port Statistics...........................................................97

Check the Internet Connection Status.............................................98

View Satellite Status............................................................................98

View and Manage Logs of Router Activity.......................................99

View Devices Connected to the Network.....................................100

View Satellites Connected to the Network....................................101

Monitor Internet Traffic....................................................................102

Manage the Router Configuration File..........................................103

Back Up Settings..........................................................................103

Erase the Current Configuration Settings.................................104

Restore Configuration Settings..................................................104

Set Up Remote Management.........................................................105

Use Remote Access..........................................................................106

Orbi Pro

Chapter 7 Customize Internet Traffic Rules for Ports

Port Forwarding to a Local Server..................................................108

Set Up Port Forwarding to a Local Server.................................108

Add a Custom Port Forwarding Service...................................109

Edit a Port Forwarding Service...................................................110

Delete a Port Forwarding Entry..................................................111

Application Example: Make a Local Web Server Public.........111

How the Router Implements the Port Forwarding Rule..........112

Port Triggering.................................................................................112

Add a Port Triggering Service....................................................113

Enable Port Triggering................................................................114

Application Example: Port Triggering for Internet Relay Chat.114

Chapter 8 Use VPN to Access Your Network

Set Up a VPN Connection...............................................................117

Specify VPN Service in the Router..................................................117

Install OpenVPN Software...............................................................118

Install OpenVPN Software on Your Windows Computer.......118

Install OpenVPN Software on Your Mac Computer................121

Install OpenVPN Software on an iOS Device...........................122

Install OpenVPN Software on an Android Device...................122

Use a VPN Tunnel on Your Windows Computer..........................123

Use VPN to Access Your Internet Service at Home......................125

Set Up VPN Client Internet Access in the Router.....................125

Block VPN Client Internet Access in the Router...........................126

Use a VPN Tunnel to Access Your Internet Service at Home......127

Chapter 9 Troubleshooting

Quick Tips..........................................................................................129

Sequence to Restart Your Network...........................................129

WiFi Settings.................................................................................129

Network Settings..........................................................................129

The Router and Satellite Do Not Sync...........................................129

Cannot Log In to the Router............................................................131

Cannot Access the Internet.............................................................131

Troubleshoot Internet Browsing.....................................................132

Troubleshoot PPPoE........................................................................133

Troubleshoot WiFi Connectivity.....................................................134

Troubleshoot Your Network Using the Ping Utility......................134

Test the LAN Path to Your Router..............................................134

Test the Path From Your Computer to a Remote Device.......135

Orbi Pro

Appendix A Supplemental Information

Factory Settings................................................................................138

Factory Settings for Orbi Pro Router Model SRR60.................138

Factory Settings for Orbi Pro Satellite Model SRS60..............139

Technical Specifications..................................................................141

Technical Specifications for Orbi Pro Router Model SRR60....141

Technical Specifications for Orbi Pro Satellite Model SRS60..143

Overview

The Orbi Pro creates dedicated high-speed WiFi connections to your Internet service. The Orbi Pro router connects to your modem or gateway. The Orbi Pro satellite extends the WiFi signal throughout your home.

This chapter contains the following sections:

• Supported Orbi Pro Models

• Orbi Pro Router and Satellite Hardware Overviews

• LED Behavior

• Wall Mount or Ceiling Mount Orbi Pro

• Labels

• Connect Your Orbi Pro Router

• Place Your Satellite

• Sync Your Orbi Pro Satellite

• Set Up Your Orbi Network With the NETGEAR Insight App

For more information about the topics covered in this manual, visit the support website at support.netgear.com.

Note: This manual refers to the Orb Pro router as the router and refers to the Orbi Pro satellite as the satellite.

Orbi Pro

Supported Orbi Pro Models

This user manual describes the following Orbi Pro models:

Orbi Pro Router (Model SRR60)

•

Orbi Pro Satellite (Model SRS60)

•

This user manual does not describe the following Orbi Pro satellites:

Orbi Outdoor Satellite (Model RBS50Y)

•

Orbi Pro Ceiling Satellite (Model SRC60)

•

For more information about these Orbi Pro satellites, see their user manuals, which are available at https://www.netgear.com/support/.

Note: To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your Orbi Pro network, you must manage them from your Orbi Pro router web interface.

Orbi Pro Router and Satellite Hardware Overviews

The following sections display the hardware features available for the Orbi Pro router (model SRR60) and Orbi Pro satellite (model SRS60).

Orbi Pro Router Model SRR60 Hardware Overview

Figure 1. Orbi Pro router model SRR60, front and back views

User Manual9Overview

Orbi Pro

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Internet port

4. Ethernet ports

5. Power On/Off button and Power LED

6. DC Power connector

7. Reset button

Orbi Pro Satellite Model SRS60 Hardware Overview

Figure 2. Orbi Pro satellite model SRS60, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Ethernet ports

4. Power On/Off button and Power LED

5. DC Power connector

6. Reset button

LED Behavior

When you sync an Orbi Pro satellite to the Orbi Pro router, the LED behavior for a satellite that comes in an Orbi Pro WiFi system is different from the LED behavior for add-on Orbi Pro satellites.

User Manual10Overview

Orbi Pro

Orbi Pro WiFi System LEDs

The following table describes the LED behavior for an Orbi Pro router (model SRR60) and Orbi Pro satellite (model SRS60) that are purchased together and come in the same package.

Table 1. Orbi ProWiFi System router and satellite LED descriptions

LED BehaviorLED

Power LED

Router ring LED

Satellite ring LED

The Power LED is located above the Power On/Off button on the rear panel.

Solid green. Power is on.

•

Solid amber. The router or satellite is booting.

•

Blinking amber. The router or satellite is resetting to factory default settings.

•

Blinking red. The firmware is corrupted.

•

Off. Power is not supplied.

•

The ring LED is located on the top.

Pulsing white. The router is booting or someone pressed the Sync button.

•

Off. The router finished booting and is working normally.

•

Solid white. The router is resetting to factory default settings.

•

Solid magenta. The router cannot connect to the Internet. See Cannot Access the

• Internet on page 131.

This satellite is included when you buy an Orbi router. The ring LED is located on the top.

Pulsing white. The satellite is booting.

•

Blue for three minutes. The connection between the satellite and the router is

• good.

Amber for three minutes. The connection between the satellite and the router is

• fair.

Magenta. The satellite failed to sync to the router. See The Router and Satellite Do

• Not Sync on page 129.

Off. The satellite synced to the router and is working normally.

•

Add-On Orbi Pro Satellite LEDs

The following table describes the LED behavior for an add-on Orbi Pro satellite (model SRS60) that was purchased separately from the Orbi Pro kit.

User Manual11Overview

Orbi Pro

Table 2. Orbi Pro add-on satellite (model SRS60) LED description

LED BehaviorLED

Power LED

Add-on satellite ring LED

The Power LED is located above the Power On/Off button on the rear panel.

Solid green. Power is on.

•

Solid amber. The satellite is rebooting.

•

Blinking amber. The satellite is resetting to factory default settings.

•

Blinking red. The firmware is corrupted.

•

Off. Power is not supplied.

•

Optional add-on satellites are sold separately and can be added to your Orbi network. The ring LED is located on the top.

Pulsing white. The satellite is booting.

•

Solid white. The satellite is ready to sync to the router (press the Sync button).

•

Blue for three minutes. The connection between the satellite and the router is good.

•

Amber for three minutes. The connection between the satellite and the router is fair.

•

Magenta. The satellite is not connected to the router or is not getting an IP address.

•

Off. The satellite synced to the router and is working normally.

•

Wall Mount or Ceiling Mount Orbi Pro

Your package contains wall-mounting and ceiling-mounting items. Before you can wall mount or ceiling mount your Orbi Pro router (model SRR60) or Orbi Pro satellite (model SRS60), you must attach the mount base and cover to your router or satellite.

Wall-Mount Your Orbi Pro

After you attach the mount base and cover to your router or satellite, you can mount your router or satellite to the wall.

User Manual12Overview

Orbi Pro

To wall mount your router or satellite:

1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws.

2. Attach the mount cover to the mount base.

3. Use the wall anchors with screws to attach the wall bracket to the wall.

4. Slide the mount base onto the wall bracket.

Ceiling-Mount Your Orbi Pro

The following instructions require a drop ceiling.

User Manual13Overview

Orbi Pro

To ceiling mount your router or satellite:

1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws.

2. Attach the mount cover to the mount base.

3. Attach the T-bracket to the ceiling bracket with the T-bracket screws.

4. Loosen the screw so that the locking plate can slide.

5. Secure the T-bracket to the T-bar and tighten the screw.

User Manual14Overview

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6. Slide the mount base into the ceiling bracket.

Labels

The Orbi Pro router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like:

Figure 3. Orbi Pro router label

The Orbi Pro satellite label shows the WiFi network name and password, the satellite’s MAC address, and the satellite’s serial number. The following is an example of what the satellite label might look like:

User Manual15Overview

Orbi Pro

Figure 4. Orbi Pro satellite label

Connect Your Orbi Pro Router

If you want to connect your Orbi Pro router to an existing gateway, we recommend that you turn off your existing gateway’s WiFi.

To cable your router:

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

If your modem uses a battery backup, remove the battery, and then put the battery back in.

2. Plug in and turn on your modem.

Connect your modem to the Internet port of your router with the Ethernet cable that came with your router.

4. Connect the power adapter to your router and plug the power adapter into an outlet.

If the Power LED does not light, press the Power On/Off button on the rear panel of the router.

User Manual16Overview

Orbi Pro

Place Your Satellite

Your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use the satellite’s ring LED to help you determine where to place your satellite.

Sync Your Orbi Pro Satellite

The sync process for your Orbi Pro satellite depends on whether your satellite came with your Orbi Pro WiFi System, or if your satellite is an add-on satellite.

Sync a Satellite from an Orbi Pro WiFi System

The Orbi Pro WiFi System includes an Orbi Pro router and a Orbi Pro satellite. The Orbi pro satellite in the WiFi system is preset to automatically find and sync to the WiFi signal from the Orbi Pro router in the same WiFi system.

To sync your Orbi Pro satellite:

1. Place your satellite. For more information, see Place Your Satellite on page 17.

2. Connect the satellite to a power source.

If the Power LED on the back of the satellite does not light, press the Power On/Off button.

The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s WiFi signal and attempts to sync to the Orbi router.

The satellite ring LED lights one of the following colors for about three minutes and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.

Magenta. The Orbi router and satellite failed to sync.

•

User Manual17Overview

Orbi Pro

If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router:

Press the Sync button on the back of the router.

Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue,

amber, or magenta as described in Step 3 of this procedure and then turns off.

Sync an Add-On Orbi Pro Satellite

If you already set up an Orbi Pro router and satellite are adding an optional add-on Orbi Pro satellite (sold separately), follow these steps.

To sync your add-on Orbi Pro satellite:

1. Place your satellite. For more information, see Place Your Satellite on page 17.

2. Connect the satellite to a power source.

If the Power LED on the back of the satellite does not light, press the Power On/Off button.

Wait about two minutes for the satellite ring LED to light solid white.

Press the Sync button on the back of the satellite and within two minutes, press the Sync button on the back of your Orbi router.

The satellite ring LED pulses white, then lights one of the following colors for about three minutes, and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.

Magenta. The Orbi router and satellite failed to sync. Move the satellite closer

•

to the router and try again.

Add Satellites to Your Network Using the Router Web Interface

You can use the router web interface to add a satellite to your Orbi network.

User Manual18Overview

Orbi Pro

To add a satellite to your Orbi network using the router web interface:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select Add Orbi Satellite. The Place Your Satellite page displays.

5. Follow the instructions about where to place your satellite in your house.

6. Connect the satellite to a power source.

If the Power LED on the back of the satellite does not light, press the Power On/Off button.

8. Click the NEXT button.

Wait about two minutes for the satellite’s ring LED to light solid white.

10. Press the Sync button on the satellite. The satellite’s ring LED pulses white.

11.

Click the SYNC button in the router web interface. The router attempts to sync with the satellite.

The satellite’s ring LED lights one of the following colors for about three minutes and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.

Magenta. The Orbi router and satellite failed to sync. Move the satellite closer

•

to the router and try again.

User Manual19Overview

Orbi Pro

Set Up Your Orbi Network With the NETGEAR Insight App

You can use the NETGEAR Insight app to set up your Orbi network.

To find the app, search for NETGEAR Insight in the Apple App Store or Google Play Store. Then launch the NETGEAR Insight app on your mobile device and follow the prompts. For more information about the NETGEAR Insight app, visit https://www.netgear.com/insight/.

User Manual20Overview

Connect to the Orbi Pro Network and Access the Router

To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your Orbi Pro network, you must manage them from your Orbi Pro router web interface.

This chapter contains the following sections:

• Connect to the Network

• Types of Logins

• Use a Web Browser to Access the Router

• Change the Language

Orbi Pro

Connect to the Network

You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).

To connect your computer to the router with an Ethernet cable:

1. Make sure that the router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

Connect the other end of the Ethernet cable to one of the router’s Ethernet ports. Your computer connects to the local area network (LAN). A message might display

on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

To find and select the WiFi network:

1. Make sure that the router or satellite is receiving power (its Power LED is lit).

On your WiFi-enabled computer or mobile device, find and select the WiFi network. The WiFi network name is on the router label. The WiFi network name is the same

for the router and the satellite in the Orbi WiFi System.

Note: If you bought the router and the satellite separately, their default WiFi network names are different.

3. Join the WiFi network and enter the WiFi password. The password is on the router label.

Your WiFi-enabled computer or mobile device connects to the WiFi network.

WiFi Connection Using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

User Manual22Connect to the Orbi Pro Network

and Access the Router

Orbi Pro

To use WPS to connect to the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

Check the WPS instructions for your computer or WiFi device.

3. Press the Sync button on the router.

4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

Internet service login. The login that your Internet service provider (ISP) gave you

• logs you in to your Internet service. Your service provider gave you this login

information in a letter or some other way. If you cannot find this login information, contact your service provider.

WiFi network key or password. Your router and satellite are preset with the same

• WiFi network name (SSID) and password for WiFi access. This information is on the

router label and the satellite label.

Router login. This logs you in to the router interface from a web browser as admin.

•

Use a Web Browser to Access the Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

Automatic Internet Setup

You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.

User Manual23Connect to the Orbi Pro Network

and Access the Router

Orbi Pro

When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:

The ISP configuration information for your DSL account

•

ISP login name and password

•

Fixed or static IP address settings (special deployment by ISP; this setting is rare)

•

If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

Installation and basic setup takes about 15 minutes to complete.

To automatically set up your router:

Turn the router on by pressing the On/Off button.

2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.

Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

3. Launch a web browser. The page that displays depends on whether you accessed the router before:

The first time that you set up the Internet connection for your router, the browser

•

goes to orbilogin.com, and the Orbi login page displays.

If you already set up the Internet connection, enter orbilogin.com in the address

•

field for your browser to start the installation process.

4. Follow the onscreen instructions. The router connects to the Internet.

If the browser does not display the web page, do the following:

Make sure that the computer is connected to one of the four LAN Ethernet ports

•

or over WiFi to the router.

Make sure that the router is receiving power, and that its Power LED is lit.

•

Close and reopen the browser or clear the browser cache.

•

and Access the Router

User Manual24Connect to the Orbi Pro Network

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Browse to orbilogin.com.

•

If the computer is set to a static or fixed IP address (this setting is uncommon),

•

change it to obtain an IP address automatically from the router.

If the router does not connect to the Internet, do the following: a. Review your settings.

b. Make sure that you selected the correct options and typed everything correctly.

Contact your ISP to verify that you are using the correct configuration information.

d. Read Troubleshooting on page 128.

If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Log In to Orbi Web Interface

When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings.

To log in to your Orbi:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Change the Language

By default, the language is set as Auto.

To change the language:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

User Manual25Connect to the Orbi Pro Network

and Access the Router

Orbi Pro

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

In the upper right corner, select a language from the menu.

When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.

and Access the Router

User Manual26Connect to the Orbi Pro Network

Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

• Use the Internet Setup Wizard

• Manually Set Up the Internet Connection

• Specify IPv6 Internet Connections

• Change the MTU Size

Orbi Pro

Use the Internet Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up your router.

To use the Setup Wizard:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup Wizard. The Setup Wizard page displays.

5. Select the Yes radio button. If you select No, you are taken to the Internet Setup page (see Manually Set Up the

Internet Connection on page 28).

6. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to

determine your ISP configuration and checks your operation mode.

Manually Set Up the Internet Connection

You can view or change the router’s Internet connection settings.

Specify an Internet Connection Without a Login

To specify the Internet connection settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

User Manual28Specify Your Internet Settings

Orbi Pro

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Internet. The Internet Setup page.

5. Leave the Does your Internet connection require a login No radio button selected.

If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.

If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.

For the other sections in this page, the default settings usually work, but you can change them.

8. Select an Internet IP Address radio button:

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your

•

ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router connects.

9. Select a Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

10. Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

•

Use Computer MAC Address. The router captures and uses the MAC address

•

of the computer that you are now using. You must use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

•

11. Click the Apply button. Your settings are saved.

User Manual29Specify Your Internet Settings

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12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshooting

on page 128.

Specify an Internet Connection That Uses a Login

To view or change the basic Internet setup:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Internet. The Internet Setup page displays.

5. Select the Does your Internet connection require a login Yes radio button. The page adjusts.

6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP.

In the Login field, enter the login name your ISP gave you. This login name is often an email address.

In the Password field, type the password that you use to log in to your Internet service.

If your ISP requires a service name, type it in the Service Name (if Required) field.

10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.

11.

To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes.

This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.

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12. Select an Internet IP Address radio button:

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your

•

ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router connects.

13. Select a Domain Name Server (DNS) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

14. Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

•

Use Computer MAC Address. The router captures and uses the MAC address

•

of the computer that you are now using. You must use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

•

15. Click the Apply button. Your settings are saved.

16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Cannot Access the

Internet on page 131.

Specify IPv6 Internet Connections

You can set up an IPv6 Internet connection if the router does not detect it automatically.

To set up an IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select the IPv6 connection type:

If you are not sure, select Auto Detect so that the router detects the IPv6 type

•

that is in use.

If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select

•

Auto Config. Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:

Use Auto Detect for an IPv6 Internet Connection on page 33

•

Use Auto Config for an IPV6 Internet Connection on page 34

•

Set Up an IPv6 6rd Tunnel Internet Connection on page 35

•

Set Up an IPv6 6to4 Tunnel Internet Connection on page 37

•

Set Up an IPv6 Pass Through Internet Connection on page 39

•

Set Up an IPv6 Fixed Internet Connection on page 39

•

Set Up an IPv6 DHCP Internet Connection on page 40

•

Set Up an IPv6 PPPoE Internet Connection on page 42

•

6. Click the Apply button. Your settings are saved.

User Manual32Specify Your Internet Settings

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Requirements for Entering IPv6 Addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:

More than eight groups of hexadecimal quartets

•

More than four hexadecimal characters in a quartet

•

More than two colons in a row

•

Use Auto Detect for an IPv6 Internet Connection

To set up an IPv6 Internet connection through auto detection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select Auto Detect. The page adjusts.

The router automatically detects the information in the following fields:

Connection Type. This field indicates the connection type that is detected.

•

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

User Manual33Specify Your Internet Settings

Orbi Pro

6. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

(Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

8. Click the Apply button. Your settings are saved.

Use Auto Config for an IPV6 Internet Connection

To set up an IPv6 Internet connection through auto configuration:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

From the Internet Connection Type menu, select Auto Config. The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the

User Manual34Specify Your Internet Settings

Orbi Pro

length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

(Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,

enter it here.

(Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for

the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.

8. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

10. Click the Apply button. Your settings are saved.

Set Up an IPv6 6rd Tunnel Internet Connection

The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the operational domain of 6rd to the service provider’s network and is under direct control of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.

User Manual35Specify Your Internet Settings

Orbi Pro

With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection:

Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212

• from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting. The

router uses the 6rd option information to establish the 6rd connection.

Manual Mode. Select 6rd. If the router receives option 212, the fields are

• automatically completed. Otherwise, you must enter the 6rd settings.

To set up an IPv6 6rd Tunnel Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. In the Internet Connection Type menu, select 6rd. The page adjusts.

The router automatically detects the information in the following sections:

6rd (IPv6 Rapid Development) Configuration. The router detects the service

•

provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

User Manual36Specify Your Internet Settings

Orbi Pro

6. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

7. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

9. Click the Apply button. Your settings are saved.

Set Up an IPv6 6to4 Tunnel Internet Connection

The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.

To set up an IPv6 Internet connection by using a 6to4 tunnel:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6.

User Manual37Specify Your Internet Settings

Orbi Pro

The IPv6 page displays.

5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts.

The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

6. Select a Remote 6to4 Relay Router radio button:

Auto. Your router uses any remote relay router that is available on the Internet.

•

This is the default setting.

Static IP Address. Enter the static IPv4 address of the remote relay router. Your

•

IPv6 ISP usually provides this address.

7. Select an IPv6 Domain Name Server (DNS Address) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

8. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

10. Click the Apply button. Your settings are saved.

User Manual38Specify Your Internet Settings

Orbi Pro

Set Up an IPv6 Pass Through Internet Connection

In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.

To set up a pass-through IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select Pass Through. The page adjusts, but no additional fields display.

6. Click the Apply button. Your settings are saved.

Set Up an IPv6 Fixed Internet Connection

To set up a fixed IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

User Manual39Specify Your Internet Settings

Orbi Pro

5. From the Internet Connection Type menu, select Fixed. The page adjusts.

Configure the fixed IPv6 addresses for the WAN connection:

IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router

•

WAN interface.

Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the

•

router’s WAN interface.

Primary DNS Server. The primary DNS server that resolves IPv6 domain name

•

records for the router.

Secondary DNS Server. The secondary DNS server that resolves IPv6 domain

•

name records for the router.

Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually Set Up the Internet Connection on page 28.)

7. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

9. Click the Apply button. Your settings are saved.

Set Up an IPv6 DHCP Internet Connection

To set up an IPv6 Internet connection with a DHCP server:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

User Manual40Specify Your Internet Settings

Orbi Pro

A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select DHCP. The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

6. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

(Optional) In the User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,

enter it here.

(Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for

User Manual41Specify Your Internet Settings

Orbi Pro

9. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

11. Click the Apply button. Your settings are saved.

Set Up an IPv6 PPPoE Internet Connection

To set up a PPPoE IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select PPPoE. The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the

User Manual42Specify Your Internet Settings

Orbi Pro

length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

In the Login field, enter the login information for the ISP connection. This is usually the name that you use in your email address. For example, if your main

mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.

In the Password field, enter the password for the ISP connection.

In the Service Name field, enter a service name. If your ISP did not provide a service name, leave this field blank.

Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.

9. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

11. Click the Apply button. Your settings are saved.

User Manual43Specify Your Internet Settings

Orbi Pro

Change the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:

You experience problems connecting to your ISP or other Internet service, and the

• technical support of either the ISP or NETGEAR recommends changing the MTU

setting. These web-based applications might require an MTU change:

A secure website that does not open, or displays only part of a web page

- Yahoo email

- MSN portal

You use VPN and experience severe performance problems.

•

You used a program to optimize MTU for performance reasons, and now you are

• experiencing connectivity or performance problems.

Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.

To change the MTU size:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.

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In the MTU Size field, enter a value from 64 to 1500.

6. Click the Apply button. Your settings are saved.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.

Table 3. Common MTU sizes

ApplicationMTU

The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN,

1500

and is the default value for NETGEAR routers, adapters, and switches.

Used in PPPoE environments.1492

Maximum size to use for pinging. (Larger packets are fragmented.)1472

Used in some DHCP environments.1468

Used in PPTP environments or with VPN.1436

Typical value to connect to dial-up ISPs.576

User Manual45Specify Your Internet Settings

Control Access to the Internet

The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.

This chapter includes the following sections:

• Allow or Block Access to Your Network

• Use Keywords to Block Internet Sites

• Delete Keywords That Are Used to Block Internet Sites

• Avoid Blocking on a Trusted Computer

• Block Services From the Internet

• Manage Network Access Control Lists

• Schedule When to Block Internet Sites and Services

• Set Up Security Event Email Notifications

Orbi Pro

Allow or Block Access to Your Network

You can use access control to block access to your network.

To set up access control:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Access Control. The Access Control page displays.

5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the

Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list.

6. Select an access rule:

Allow all new devices to connect. With this setting, if you buy a new device, it

•

can access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected.

Block all new devices from connecting. With this setting, if you buy a new

•

device, before it can access your network, you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list.

The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings.

7. To allow the computer or device you’re currently using to continue to access the network, select the check box next to your computer or device, and click the Allow button.

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To view a list of allowed or blocked devices that are not connected, click one of the following links:

View list of allowed devices not currently connected to the network

•

View list of blocked devices not currently connected to the network

•

The list displays.

9. Click the Apply button. Your settings are saved.

Use Keywords to Block Internet Sites

You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.

To block Internet sites:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

5. Select a keyword blocking option:

Per Schedule. Turn on keyword blocking according to a schedule that you set.

•

(See Schedule When to Block Internet Sites and Services on page 56.)

Always. Turn on keyword blocking all the time, independent of the Schedule

•

page.

In the Type keyword or domain name here field, enter a keyword or domain that you want to block.

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Orbi Pro

For example:

Specify XXX to block http://www.badstuff.com/xxx.html.

•

Specify .com if you want to allow only sites with domain suffixes such as .edu or

•

.gov.

Enter a period (.) to block all Internet browsing access.

•

7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries.

8. Click the Apply button. Keyword blocking takes effect.

Delete Keywords That Are Used to Block Internet Sites

To delete keywords that are used to block Internet sites:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

Do one of the following:

To delete a single word, select it and click the Delete Keyword button.

•

The keyword is removed from the list.

To delete all keywords on the list, click the Clear List button.

•

All keywords are removed from the list.

6. Click the Apply button.

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Your settings are saved.

Avoid Blocking on a Trusted Computer

You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage Reserved LAN IP Addresses on page 66.

To specify a trusted computer:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.

In the Trusted IP Address field, enter the IP address of the trusted computer.

7. Click the Apply button. Your settings are saved.

Block Services From the Internet

You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule.

To block services:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Services. The Block Services page displays.

Specify when to block the services:

To block the services all the time, select the Always radio button.

•

To block the services based on a schedule, select the Per Schedule radio button.

•

For information about how to specify the schedule, see Schedule When to Block Internet Sites and Services on page 52.

6. Click the Add button. The Block Services Setup page displays.

7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields.

To add a service or application that is not the list, select User Defined. a.

If you know that the application uses either TCP or UDP, select the appropriate protocol.

Otherwise, select TCP/UDP (both).

b. Enter the starting port and ending port numbers.

If the service uses a single port number, enter that number in both fields.

•

To find out which port numbers the service or application uses, you can contact

• the publisher of the application, ask user groups or newsgroups, or search on the Internet.

To specify how to filter the services, select one of the following radio buttons:

Only This IP Address. Block services for a single computer.

•

IP Address Range. Block services for a range of computers with consecutive IP

• addresses on your network.

All lP Addresses. Block services for all computers on your network.

•

10. Click the Add button.

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Your settings are saved.

Manage Network Access Control Lists

You can use access control to block or allow access to your network.

To manage devices that are allowed or blocked:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Access Control.

The Access Control page displays.

5. Select the Turn on Access Control check box.

Click the View list of allowed devices not currently connected to the network link.

The list displays.

Select the check box for a device.

Use the Add button, Edit button, and Remove from the list button as needed.

9. Click the Apply button.

Your settings are saved.

Schedule When to Block Internet Sites and Services

When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use Keywords to Block Internet Sites on page 48 and Avoid Blocking on a Trusted Computer on page 50.

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To schedule blocking:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Schedule.

Specify when to block keywords and services:

Days to Block. Select the check box for each day that you want to block the

• keywords or select the Every Day check box, which automatically selects the

check boxes for all days.

Time of Day to Block. Select a start and end time in 24-hour format, or select

• All Day for 24-hour blocking.

Select your time zone from the list.

If you live in a region that observes daylight saving time, select the Automatically adjust for daylight savings time check box.

8. Click the Apply button.

Your settings are saved.

Set Up Security Event Email Notifications

The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services.

To set up email notifications:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > E-mail.

The E-mail page displays.

Select the Turn Email Notification On check box.

In the Primary E-mail Address field, enter the email address to which logs and alerts are sent.

This email address is also used for the From address. If this field is blank, log and alert messages are not sent.

In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).

You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent.

In the Outgoing Mail Server Port Number field, enter your mail server’s port number.

You might be able to find this information in the configuration window of your email program.

If your outgoing email server requires authentication, select the My Mail Server requires authentication check box and do the following:

In the User Name field, type the user name for the outgoing email server.

•

In the Password field, type the password for the outgoing email server.

•

10. To send alerts immediately, select the Send Alerts Immediately check box.

Email alerts are sent immediately when someone attempts to visit a blocked site.

11.

To send logs based on a schedule, specify these settings:

From Send logs according to this schedule menu, select the schedule type.

•

From the Day menu, select the day.

•

From the Time menu, select the time, and select the am or pm radio button.

•

12. Click the Apply button.

Your settings are saved.

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Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.

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Specify Network Settings

This chapter includes the following sections:

• View or Change WAN Settings

• Dynamic DNS

• Set Up a Default DMZ Server

• Change the Router’s Device Name

• Change the LAN TCP/IP Settings

• Use the Router as a DHCP Server

• Disable the DHCP Server Feature in the Router

• Manage Reserved LAN IP Addresses

• Custom Static Routes

• Change the admin WiFi Network Settings

• Manage the Employee WiFi Network Settings

• Set Up a Guest Network With a Captive Portal

• Set Up Facebook Wi-Fi

• View or Change Advanced WiFi Settings

• Use the Router as a WiFi Access Point

• Set Up Router Mode

• Generate a New Backhaul Password

• Enable or Disable Implicit Beamforming

• Enable or Disable MU-MIMO

• Check Your Internet Bandwidth

• Set Up a Bridge for a Port Group or VLAN Tag Group

• Improve Network Connections With Universal Plug N Play

Orbi Pro

View or Change WAN Settings

You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

To view the WAN settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup

The WAN Setup page displays.

View or change the following settings:

Disable Port Scan and DoS Protection. DoS protection protects your LAN against

• denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box only in special circumstances.

Default DMZ Server. This feature is sometimes helpful when you are playing

• online games or videoconferencing, but it makes the firewall security less effective. See Set Up a Default DMZ Server on page 60.

Respond to Ping on Internet Port. This feature allows your router to be

• discovered. Use this feature only as a diagnostic tool or if you have a specific reason.

Disable IGMP Proxying. IGMP proxying allows a computer on the local area

• network (LAN) to receive the multicast traffic it is interested in from the Internet.

If you do not need this feature, select this check box to disable it.

MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most

• Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 44.

NAT Filtering. Network Address Translation (NAT) determines how the router

• processes inbound traffic. Secured NAT protects computers on the LAN from

attacks from the Internet, but might prevent some Internet games, point-to-point

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applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work.

6. Click the Apply button.

Your settings are saved.

Dynamic DNS

Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.

To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network. To use this account, you must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.

Set Up a New Dynamic DNS Account

To set up Dynamic DNS and register for a free NETGEAR account:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Dynamic DNS.

The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

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6. In the Service Provider list, select NETGEAR.

7. Select the No radio button.

In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the

host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com.

In the Email field, type the email address that you want to use for your account.

10.

In the Password (6-32 characters) field, type the password for your account.

11. Click the Register button.

12.

Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service.

13. To check that Dynamic DNS is enabled in the router, click the Show Status button.

A message displays the Dynamic DNS status.

Specify a DNS Account That You Already Created

If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you can set up the router to use your account.

To set up Dynamic DNS if you already created an account:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Dynamic DNS.

The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

6. In the Service Provider list, select your provider.

7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons.

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In the Host Name field, type the host name (sometimes called the domain name) for your account.

For a no-IP Dyn account, in the User Name field, enter the user name for your account.

10.

For a NETGEAR account at no-IP, in the Email field, type the email address for your account.

11.

In the Password (6-32 characters) field, type the password for your DDNS account.

12. Click the Apply button. Your settings are saved.

13.

To verify that your Dynamic DNS service is enabled in the router, click the Show Status button.

A message displays the Dynamic DNS status.

Change the Dynamic DNS Settings

To change your settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays.

5. Change your DDNS account settings as necessary.

6. Click the Apply button. Your settings are saved.

Set Up a Default DMZ Server

The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work

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correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.

DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.

The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that the router forwards the traffic to one computer on your network. This computer is called the default DMZ server.

To set up a default DMZ server:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.

Select the Default DMZ Server check box.

6. Type the IP address.

7. Click the Apply button. Your settings are saved.

Change the Router’s Device Name

The router’s device name is its model number. This device name displays in a file manager when you browse your network.

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To change the router’s device name:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Device Name. The Device Name page displays.

In the Device Name field, type a new name.

6. Click the Apply button. Your settings are saved.

Change the LAN TCP/IP Settings

The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows:

LAN IP address. 192.168.1.1

•

Subnet mask. 255.255.255.0

•

These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.

You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses, or if you use competing subnets with the same IP scheme.

To change the LAN TCP/IP settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

In the IP Address field, type the IP address.

In the IP Subnet Mask, type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific

device and which must be reached through a gateway or router.

7. Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information

with other routers.

a. Select the RIP direction:

Both. The router broadcasts its routing table periodically and incorporates

• information that it receives.

Out Only. The router broadcasts its routing table periodically.

•

In Only. The router incorporates the RIP information that it receives.

•

b. Select the RIP version:

Disabled. This is the default setting.

•

RIP-1. This format is universally supported. It is adequate for most networks,

• unless you are using an unusual network setup.

RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the

• routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

8. Click the Apply button.

Your settings are saved.

If you changed the LAN IP address of the router, you are disconnected when this change takes effect.

9. To reconnect, close your browser, relaunch it, and log in to the router.

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Use the Router as a DHCP Server

By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you can save part of the range for devices with fixed addresses.

To use the router as a DHCP server and specify the pool of IP addresses that the router assigns:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

If you previously disabled the DHCP server feature, select the Use Router as DHCP Server check box.

Specify the range of IP addresses that the router assigns: a.

In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the router. The default starting IP address is 192.168.1.2.

In the Ending IP Address field, enter the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254.

7. Click the Apply button.

Your settings are saved.

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The router delivers the following parameters to any LAN device that requests DHCP:

An IP address from the range that you defined

•

Subnet mask

•

Gateway IP address (the router’s LAN IP address)

•

DNS server IP address (the router’s LAN IP address)

•

Disable the DHCP Server Feature in the Router

By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

You can use another device on your network as the DHCP server, or specify the network settings of all your computers.

To disable the DHCP server feature in the router:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Clear the Use Router as DHCP Server check box.

6. Click the Apply button.

(Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router.

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Manage Reserved LAN IP Addresses

When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

Reserve an IP Address

To reserve an IP address:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

In the Address Reservation section of the page, click the Add button.

In the IP Address field, type the IP address to assign to the computer or server. The page adjusts.

Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.

Type the MAC address of the computer or server.

Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here.

9. Click the Apply button.

The reserved address is entered into the table.

The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.

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Edit a Reserved IP Address

To edit a reserved address entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Edit button.

The Address Reservation page displays.

7. Change the settings.

8. Click the Apply button.

Your settings are saved.

Delete a Reserved IP Address Entry

To delete a reserved address entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

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5. Select the radio button next to the reserved address.

6. Click the Delete button.

The address is removed.

Custom Static Routes

Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.

As an example of when a static route is needed, consider the following case:

Your main Internet access is through a cable modem to an ISP.

•

Your home network includes an ISDN router for connecting to the company where

• you are employed. This router’s address on your LAN is 192.168.1.100.

Your company’s network address is 134.177.0.0.

•

When you set up your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you try to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the company firewall is likely to deny the request.

In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router at 192.168.1.100. Here is an example:

The Destination IP Address and IP Subnet Mask fields specify that this static route

• applies to all 134.177.x.x addresses.

The Gateway IP Address field specifies that all traffic for these addresses will be

• forwarded to the ISDN router at 192.168.1.100.

A metric value of 1 works because the ISDN router is on the LAN.

•

The Private check box is selected only as a precautionary security measure in case

• RIP is activated.

Set Up a Static Route

To set up a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

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A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.

5. Click the Add button. The page adjusts.

In the Route Name field, type a name for this static route (for identification purposes only.)

7. To limit access to the LAN only, select the Private check box. If Private is selected, the static route is not reported in RIP.

Select the Active check box to make this route take effect.

Type the IP address of the final destination.

10.

Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255.

11. Type the gateway IP address. This address must be on the same LAN segment as the router.

12.

Type a number from 1 through 15 as the metric value. This value represents the number of routers between your network and the

destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1.

13. Click the Apply button. The static route is added.

Edit a Static Route

To edit a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.

In the table, select the radio button for the route.

6. Click the Edit button. The Static Routes page adjusts.

Edit the route information.

8. Click the Apply button. Your settings are saved.

Delete a Static Route

To delete a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays.

In the table, select the radio button for the route.

6. Click the Delete button. The route is removed from the table.

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Change the admin WiFi Network Settings

You can set up three WiFi networks for your Orbi Pro network: one for administrative access, one for employee access, and one for guest access.

Your Orbi Pro router and satellite come preset with the same admin WiFi network name (SSID) and WiFi network key (password). You can find the admin SSID and password on the router label and on the satellite label. The preset WiFi settings on the labels are for your admin WiFi network. When you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite.

Note: The router web interface calls the admin WiFi network the Wireless 1 network.

Change the admin WiFi Network Name and Channel

If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.

If your computer or mobile device is using a WiFi connection when you change the network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.

Note: The router web interface calls the admin WiFi network the Wireless 1 network.

To change the admin WiFi settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Settings page displays the admin WiFi settings.

5. To change the admin network name (SSID), type a new name in the Name (SSID) field.

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The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router label. If you change the name, make sure to write down the new name and keep it in a safe place.

To change the 2.4 GHz or 5 GHz WiFi channel, select a number from the Channel menus.

In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which channel works bets for your.

When you use multiple routers, satellites, or extenders in your network (access points), you experience less interference if adjacent access points use different. The recommended channel spacing NETGEAR recommends a minimum of four channels between adjacent access points (for example, use channels 1 and 5, or 6 and 10).

7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

8. Make sure that you can connect to the WiFi network with its new settings. If you cannot connect using WiFi, check the following:

Is your WiFi-enabled computer or mobile device connected to another WiFi

•

network in your area? Some WiFi devices automatically connect to the first open network without WiFi security that they discover.

Is your computer or WiFi device trying to connect to your network with its old

•

settings (before you changed the settings)? If so, update the WiFi network selection in your computer or WiFi device to match the current settings for your network.

Change the admin WiFi Password or Security Level

We recommend that you do not disable security for your WiFi network.

Note: The router web interface calls the admin WiFi network the Wireless 1 network.

To change the admin WiFi password or WPA settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

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A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Settings page displays the admin WiFi settings.

5. Under Security Options, select a WPA option:

WPA2-PSK [AES]

•

WPA-PSK [TKIP] + WPA2-PSK [AES]

•

The WPA2 option uses the newest standard for the strongest security, but some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.

The Password (Network Key) field displays.

In the Password (Network Key) field, enter the network key (password) that you want to use.

It is a text string from 8 to 63 characters.

Write down the new password and keep it in a secure place for future reference.

8. Click the Apply button. Your settings are saved.

Manage the Employee WiFi Network Settings

You can set up three WiFi networks for your Orbi Pro network: one for administrative access, one for employee access, and one for guest access.

When employee devices connect to the employee WiFi network, they cannot see other devices that are connected to the network and cannot access the local area network (LAN).

Note: The router web interface calls the employee WiFi network the Wireless 2 network.

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Enable the Employee WiFi Network and Change the Settings

Before you can set up the employee WiFi network, you must enable it. You must be connected to the admin network to cenable the employee WiFi network and change the settings.

When employee devices connect to the employee WiFi network, they cannot see other devices that are connected to the network and cannot access the local area network (LAN).

Note: The router web interface calls the employee WiFi network the Wireless 2 network.

To enable employee WiFi network and change the WiFi settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless > Wireless 2. The WiFi settings for the Wireless 2 network display on the page.

5. To enable the Wireless 2 network, select the Enable Wireless 2 network check box.

6. To broadcast the Wireless 2 network SSID, select the Enable SSID Broadcast check box.

7. To allow your employees to see each other on the Wireless 2 network, and to allow them to access resources on the local network, select the Allow employees to see each other and access my local network check box.

8. To change the Wireless 2 network name (SSID), type a new name in the Name (SSID) field.

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The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.

9. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

10. Make sure that you can connect to the WiFi network with its new settings. If you cannot connect using WiFi, check the following:

Is your WiFi-enabled computer or mobile device connected to another WiFi

•

network in your area? Some WiFi devices automatically connect to the first open network without WiFi security that they discover.

Is your computer or mobile device trying to connect to your network with its old

•

settings (before you changed the settings)? If so, update the WiFi network selection in your computer or WiFi device to match the current settings for your network.

Change the Employee WiFi Password or Security Level

You must be connected to the admin network to change the employee password and security level.

Note: The router web interface calls the employee WiFi network the Wireless 2 network.

To change the employee WiFi network password or WPA settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless > Wireless 2. The WiFi settings for the wireless 2 network display on the page.

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5. Under Security Options, select a WPA option:

WPA2-PSK [AES]

•

WPA-PSK [TKIP] + WPA2-PSK [AES]

•

The Password (Network Key) field displays.

In the Password (Network Key) field, enter the network key (password) that you want to use.

It is a text string from 8 to 63 characters.

Write down the new password and keep it in a secure place for future reference.

8. Click the Apply button. Your settings are saved.

Set Up a Guest Network With a Captive Portal

A captive portal is an entry to a guest network that requires guests to view a splash page and agree to terms and conditions before using the network. When using captive portal guest networks visitors cannot see other devices that are connected and they cannot access the local area network (LAN).

To set up a guest network with a captive portal:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Guest Portal. The Guest Portal Settings page displays.

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5. Select the Enable Guest Portal check box.

6. Leave the Enable SSID Broadcast check box selected. Allowing the router to broadcast its WiFi network name (SSID) makes it easier to find

your network and connect to it. If you clear this check box, that creates a hidden network.

7. To change the network name, type a new name in the Guest Portal Network Name (SSID) field.

The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place.

8. In the Authentication Mode section, select the Local radio button. The page adjusts.

9. To set a guest portal password, select the Password Authentication radio button and enter the password in the field.

The password can be up to 32 characters long.

Note: In order for visitors to access the Internet, they must enter this password in the guest portal and click the AGREE button to accept terms and conditions.

10.

To set an expiration time for how long users can access the Internet, select a time from the Expiration menu.

After visitors are authenticated, they can access the Internet for that period of time. After the period expires, visitors are redirected to the Terms and Conditions page.

11. To include a custom Terms and Conditions page, click the Browse button in the Terms and Conditions section.

12.

Locate and select the terms and conditions file on your computer. The file must be a .txt file, encoded in UTF8 format, and can be up to 1 MB.

13.

To include a custom logo file, click the Browse button in the Logo section.

14.

Locate and select the logo file on your computer. The file must be a .jpg, .jpeg, .gif, or .png file. The file size must be up to 10 MB and

the dimensions must be 200 x 200 pixels.

15. To preview the guest portal, click the Preview button. To preview the Terms and Conditions page, either the terms and conditions and

logo files must both be set to Default or you must upload new files for both. You cannot preview the Terms and Conditions page if one file is set to Default.

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16.

To set up a redirect URL, select the URL radio button and enter the URL for the page to which you want to redirect users to in the field.

After visitors agree to the terms and conditions, they are redirected to this page.

17. Click the APPLY button. Your settings are saved.

Set Up Facebook Wi-Fi

You can set up Facebook Wi-Fi on your Orbi WiFi network to offer your customers free WiFi access if they check in to your existing Facebook business page.

ATTENTION: If a user attempts to access a website over HTTP (by default, over port

80), the user is directed to the Facebook Login page. If a user attempts to accesses a

secure website over HTTPS (by default, over port 443), a Security Waning window opens in their web browser. The user must click the Allow button on the Security Warning window to see the see the Facebook Login page.

To set up Facebook Wi-Fi:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Guest Portal. The Guest Portal Settings page displays.

5. Select the Enable Guest Portal check box.

6. Select the Enable SSID Broadcast check box. By default, this check box is selected. Allowing the router to broadcast its WiFi

network name (SSID) makes it easier to find your network and connect to it. If you clear this check box, that creates a hidden network.

7. To change the network name, type a new name in the Guest Portal Network Name (SSID) field.

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The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place.

8. In the Authentication Mode section, select the Facebook Wi-Fi radio button. The page adjust and displays the Add Page button.

9. Click the Add Page button. The Facebook Login page displays.

10. Log in to your Facebook business account. The Facebook Wi-Fi Configuration page displays.

11.

On the Facebook Wi-Fi Configuration page, do the following: a. From the Select a Page menu, select a Facebook business page.

b. Select the bypass mode option:

Skip check-in link. To allow customers to skip check-in, select the Skip

•

check-in link radio button. If you enable this option, users can either check in to the selected Facebook business page or skip the check-in.

Require Wi-Fi code. To require users to enter a WiFi code before they can

•

gain WiFi access, select the Require Wi-Fi code radio button and type a WiFi code in the field that displays. If you enable this option, users can either check in to the selected Facebook business page or skip the check-in by using the WiFi code.

From the Session Length menu, select the period after which users are automatically logged out.

To add terms of service to the Facebook check-in page, select the Terms of Service check box and type or copy the terms of service.

e. Click the Save Settings button.

The Facebook Wi-Fi settings are saved.

The name of the selected Facebook business page displays in the Facebook Page field in the router web interface along with the Change Page button, which lets you replace the selected Facebook business page with another one.

f. Return to the Guest Portal Settings page in the router web interface.

12. On the Guest Portal Settings page, click the APPLY button. Your settings are saved.

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View or Change Advanced WiFi Settings

To view or change advanced WiFi settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

Note: The backhaul password is a security key that is used in WiFi communication between the router and the satellite. For information about generating a new backhaul password, see Generate a New Backhaul Password on page 82.

5. In the Region list,- select your region. In some locations, you cannot change this setting.

6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.

When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or WiFi device.

7. Click the Apply button. Your settings are saved.

Use the Router as a WiFi Access Point

You can set up the router to run as an access point (AP) on the same local network as another router or gateway.

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For example, you can use the Orbi router as a WiFi access point that connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the gateway or modem router.

To set up the Orbi router as an AP after you set up your Internet connection:

Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway.

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

3. Enter orbilogin.com. A login window opens.

4. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced Setup > Router/AP Mode. The Router/AP Mode page displays.

6. Select the AP Mode radio button. The page adjusts.

7. Select the IP address setting:

Get dynamically from existing router. The other router on the network assigns

•

an IP address to this router while this router is in AP mode.

Enable fixed IP settings on this device (not recommended). Use this setting

•

if you want to manually assign a specific IP address to this router while it is in AP mode. Using this option effectively requires advanced network experience.

Note: To avoid interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router. You can also turn off the WiFi radio on the other router or gateway and use the Orbi only for WiFi client access.

8. Click the Apply button. The IP address of the router changes, and you are disconnected.

9. To reconnect, close and restart your browser and enter orbilogin.com.

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Set Up Router Mode

If you set up your router as an access point, you can change it back to a router.

To set up the Orbi router as a router

Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway.

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

3. Enter orbilogin.com. A login window opens.

4. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced Setup > Router/AP Mode. The Router/AP Mode page displays.

6. Select the Router Mode radio button. The page adjusts.

7. Click the Apply button. Your settings are saved.

Generate a New Backhaul Password

The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi.

To generate a new backhaul password:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

5. In the Backhaul Password section, click the GENERATE button. The router generates a new backhaul password.

Enable or Disable Implicit Beamforming

Implicit beamforming means that the router can use information from client devices that support beamforming to improve the WiFi signal.

To enable or disable implicit beamforming:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

To enable Implicit beamforming, select the Enable Implicit BEAMFORMING check box.

To disable Implicit beamforming, clear the Enable Implicit BEAMFORMING check box.

7. Click the Apply button. Your settings are saved.

If you connected over WiFi to the network, you are disconnected from the network and must reconnect.

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Enable or Disable MU-MIMO

Multiuser multiple input, multiple output (MU-MIMO) improves performance when multiple MU-MIMO-capable WiFi clients transfer data at the same time. WiFi clients must support MU-MIMO, and they must be connected to a 5 GHz WiFi band. This feature is enabled by default, but you can disable it.

To enable or disable MU-MIMO:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

5. To enable MU-MIMO, select the Enable MU-MIMO check box.

6. To disbale MU-MIMO, clear the Enable MU-MIMO check box.

7. Click the Apply button. Your settings are saved.

If you connected over WiFi to the network, you are disconnected from the network and must reconnect.

Check Your Internet Bandwidth

You can use Ookla Speedtest to detect your Internet bandwidth.

To check your Internet bandwidth using Speedtest:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Speedtest. The Speedtest page displays.

5. Click the Take a Speedtest button. Your Internet’s download and upload speeds display.

Set Up a Bridge for a Port Group or VLAN Tag Group

Some devices, such as an IPTV, cannot function behind the router’s Network Address Translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP’s network directly, you can enable the bridge between the device and the router’s Internet port or add new VLAN tag groups to the bridge.

Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet service, follow those directions.

Note: This feature is only supported if the router is in router mode.

Set Up a Bridge for a Port Group

If the devices that are connected to the router’s Ethernet port an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface.

A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s network address translation (NAT) service.

To configure a port group and enable the bridge:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/IPTV Setup page displays.

Select the Enable VLAN/Bridge Setup check box. The page expands.

6. Select the By bridge group radio button.

7. In the Wired Ports section, select the Ethernet port on the router that your device is connected to.

8. To enable the VLAN ID, select the Enable VLAN ID check box and enter a value from 1 to 4094.

9. Click the Apply button. Your settings are saved.

Set Up a Bridge for a VLAN Tag Group

If the devices that are connected to the router’s Ethernet LAN ports include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.

If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.

You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.

To add a VLAN tag group and enable the bridge:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

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Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays.

Select the Enable VLAN/Bridge Group check box. The page expands.

6. Select the By VLAN tag group radio button. The section expands.

7. Click the Add button. The Add VLAN Rule page displays.

Specify the settings as described in the following table.

DescriptionField

Name

Select the check box for a wired Ethernet port.

If your device is connected to an Ethernet port on the router, select the Ethernet port check box that

corresponds to the Ethernet port on the router to which the device is connected.

You must select at least one Ethernet port. You can select more than one port.

Enter a name for the VLAN tag group.

The name can be up to 10 characters.

Enter a value from 1 to 4094.VLAN ID

Enter a value from 0 to 7.Priority

9. Click the Add button. The VLAN tag group is added.

10. Click the Apply button. Your settings are saved.

Improve Network Connections With Universal Plug N Play

Universal Plug N Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

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If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance (a feature in Windows XP), enable UPnP.

To enable Universal Plug and Play:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays.

5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can

be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.

6. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP

information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic.

7. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP

packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.

8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing

the router and which ports (internal and external) that device opened. The UPnP

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Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

To refresh the information in the UPnP Portmap Table, click the Refresh button.

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Manage Your Network

This chapter describes the router settings for administering and maintaining your router and home network.

The chapter includes the following sections:

• Update the Router and Satellite Firmware

• Change the admin Password

• Set Up Password Recovery

• Recover the admin Password

• View Router Status

• View Satellite Status

• View and Manage Logs of Router Activity

• View Devices Connected to the Network

• View Satellites Connected to the Network

• Monitor Internet Traffic

• Manage the Router Configuration File

• Set Up Remote Management

• Use Remote Access

Orbi Pro

Update the Router and Satellite Firmware

You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.

Enable the Automatic Firmware Update Feature

You can let the router automatically update its firmware and the firmware for any Orbi satellites on the network.

To enable the automatic firmware update feature:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update. The Firmware Update page displays.

5. In the Orbi Router Auto Firmware Update section, select the Enable radio button.

6. Click the Apply button. Your settings are saved.

Check for Firmware Updates

To check for new firmware and update your router and satellite:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

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The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update. The Firmware Update page displays.

5. Click the Check button. The router checks to see if new firmware is available for the router and satellite.

If new firmware is available, click the Update All button. The router locates and downloads the firmware for the router and satellite and begins

the update.

Note: To avoid the risk of corrupting the firmware, do not interrupt the upgrade. For example, do not close the browser, click a link, or load a new page. Do not turn off the router or satellite.

When the upload is complete, your router and satellite restart. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the router after updating.

Manually Update Firmware

If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite.

WARNING: We recommend that you always update the firmware on your satellite first,

and then update your router. Also, do not update the firmware on your router and satellite at the same time.

To manually update the firmware on your Orbi router and satellite, follow these high level steps:

Visit netgear.com/support and download the firmware for both your Orbi router and satellite.

Update the firmware on your Orbi satellite. For more information, see Manually Update Satellite Firmware on page 92.

Update the firmware on your Orbi router. For more information, see Manually Update Router Firmware on page 93.

Manually Update Satellite Firmware We recommend that you update your

satellite’s firmware before you update the router’s firmware.

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To manually update your satellite’s firmware:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.

5. Select the check box next to your satellite’s model name.

6. Click the Update button. The Orbi satellite Firmware Update window opens.

If the browser ask you for the admin password, enter the same password that you entered for the router.

8. Click the BROWSE button.

Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk.

10. Click the UPLOAD button. It takes a few minutes to complete the process.

11.

After Orbi satellite finishes updating, select Status and double-check the firmware version on the Status page.

The firmware on your Orbi satellite is updated.

Manually Update Router Firmware We recommend that you update your router’s

firmware after you update satellite’s firmware.

To manually update your router’s firmware:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.

5. Click the Browse button.

Locate and select the router firmware file you downloaded. The firmware file name ends in .img.

7. Click the Upload button. The firmware is updated.

Change the admin Password

This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use for WiFi access. The router label shows your unique WiFi network name (SSID) and password for WiFi access.

Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.

To set the password for the user name admin:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Set Password. The Set Password page displays.

5. Type the old password, and type the new password twice.

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6. To be able to recover the password, select the Enable Password Recovery check box.

We recommend that you enable password recovery.

7. Click the Apply button. Your settings are saved.

Set Up Password Recovery

We recommend that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.

To set up password recovery:

Launch a web browser from a computer or WiFi device that is connected to the network.

Enter http://www.routerlogin.net. A login window opens.

3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Set Password. The Set Password page displays.

5. Select the Enable Password Recovery check box.

6. Select two security questions and provide answers to them.

7. Click the Apply button. Your settings are saved.

Recover the admin Password

We recommend that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This

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recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.

To recover your password:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Click the Cancel button. If password recovery is enabled, you are prompted to answer two security questions.

4. Enter the saved answers to the security questions.

Enter the serial number of your router. The serial number is on the router label.

6. Click the Continue button. A window opens and displays your recovered password.

7. Click the Login again button. A login window opens.

8. With your recovered password, log in to the router.

View Router Status

To view router status and usage information:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Click the ADVANCED tab. The ADVANCED Home page displays the router status.

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Display Internet Port Statistics

To display Internet port statistics:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Click the ADVANCED tab.

5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information:

System Up Time. The time elapsed since the router was last restarted.

•

Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each

•

port, the page displays the following information:

Status. The link status of the port.

TxPkts. The number of packets transmitted on this port since reset or manual clear.

RxPkts. The number of packets received on this port since reset or manual clear.

Collisions. The number of collisions on this port since reset or manual clear.

Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports.

Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports.

- Up Time. The time elapsed since this port acquired the link.

- Poll Interval. The interval at which the statistics are updated in this page.

To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button.

7. To stop the polling entirely, click the Stop button.

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Check the Internet Connection Status

To check the Internet connection status:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Click the ADVANCED tab.

5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information

IP Address. The IP address that is assigned to the router.

•

Subnet Mask. The subnet mask that is assigned to the router.

•

Default Gateway. The IP address for the default gateway that the router

•

communicates with.

DHCP Server. The IP address for the Dynamic Host Configuration Protocol server

•

that provides the TCP/IP configuration for all the computers that are connected to the router.

DNS Server. The IP address of the Domain Name Service server that provides

•

translation of network names to IP addresses.

Lease Obtained. The date and time when the lease was obtained.

•

Lease Expires. The date and time that the lease expires.

•

To return the status of all items to 0, click the Release button.

To refresh the page, click the Renew button.

8. To exit the page, click the Close Window button.

View Satellite Status

To view your satellite’s status, it must be connected to your Orbi network.

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To view your satellite’s status:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Attached Devices. The Attached Devices page displays.

In the Connected Satellites section, find your satellite’s IP address.

6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens.

Enter the same admin user name and password that you entered for the router. The satellite’s status displays.

View and Manage Logs of Router Activity

The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log.

To view and manage logs:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Logs.

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The Logs page displays the following information:

Date and time. The date and time the log entry was recorded.

•

Source IP. The IP address of the initiating device for this log entry.

•

Target address. The name or IP address of the website or news group visited or

•

to which access was attempted.

Action. The action that occurred, such as whether Internet access was blocked

•

or allowed.

To refresh the log page, click the Refresh button.

6. To clear the log entries, click the Clear Log button.

7. To email the log immediately, click the Send Log button.

View Devices Connected to the Network

You can view all computers or devices that are currently connected to your Orbi network.

To view devices connected to your network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Attached Devices. The Attached Devices page displays the following information in the Connected

Devices section:

Device Name. This section displays the device model, name, type, and IP address.

•

IP Address. This section displays the device IP address. The device’s IP address

•

can change because the router assigns an IP address to each device when it joins the network.

MAC Address. This section displays the device MAC address. The unique MAC

•

address for each device does not change.

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NETGEAR SRR60, SRS60 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Overview

Supported Orbi Pro Models

Orbi Pro Router and Satellite Hardware Overviews

Orbi Pro Router Model SRR60 Hardware Overview

Orbi Pro Satellite Model SRS60 Hardware Overview

LED Behavior

Orbi Pro WiFi System LEDs

Add-On Orbi Pro Satellite LEDs

Wall Mount or Ceiling Mount Orbi Pro

Wall-Mount Your Orbi Pro

Ceiling-Mount Your Orbi Pro

Labels

Connect Your Orbi Pro Router

Place Your Satellite

Sync Your Orbi Pro Satellite

Sync a Satellite from an Orbi Pro WiFi System

Sync an Add-On Orbi Pro Satellite

Add Satellites to Your Network Using the Router Web Interface

Set Up Your Orbi Network With the NETGEAR Insight App

Connect to the Orbi Pro Network and Access the Router

Connect to the Network

Wired Connection

WiFi Connection

WiFi Connection Using WPS

Types of Logins

Use a Web Browser to Access the Router

Automatic Internet Setup

Log In to Orbi Web Interface

Change the Language

Specify Your Internet Settings

Use the Internet Setup Wizard

Manually Set Up the Internet Connection

Specify an Internet Connection Without a Login

Specify an Internet Connection That Uses a Login

Specify IPv6 Internet Connections

Requirements for Entering IPv6 Addresses

Use Auto Detect for an IPv6 Internet Connection

Use Auto Config for an IPV6 Internet Connection

Set Up an IPv6 6rd Tunnel Internet Connection

Set Up an IPv6 6to4 Tunnel Internet Connection

Set Up an IPv6 Pass Through Internet Connection

Set Up an IPv6 Fixed Internet Connection

Set Up an IPv6 DHCP Internet Connection

Set Up an IPv6 PPPoE Internet Connection

Change the MTU Size

Control Access to the Internet

Allow or Block Access to Your Network

Use Keywords to Block Internet Sites

Delete Keywords That Are Used to Block Internet Sites

Avoid Blocking on a Trusted Computer

Block Services From the Internet

Manage Network Access Control Lists

Schedule When to Block Internet Sites and Services

Set Up Security Event Email Notifications

Specify Network Settings

View or Change WAN Settings

Dynamic DNS

Set Up a New Dynamic DNS Account

Specify a DNS Account That You Already Created

Change the Dynamic DNS Settings

Set Up a Default DMZ Server

Change the Router’s Device Name

Change the LAN TCP/IP Settings

Use the Router as a DHCP Server

Disable the DHCP Server Feature in the Router

Manage Reserved LAN IP Addresses

Reserve an IP Address

Edit a Reserved IP Address

Delete a Reserved IP Address Entry

Custom Static Routes

Set Up a Static Route

Edit a Static Route

Delete a Static Route

Change the admin WiFi Network Settings

Change the admin WiFi Network Name and Channel