Netgear SRK60 Installation Manual

User Manual

Orbi Pro Tri-Band Mesh WiFi System

Models

Orbi Pro Router Model SRR60 Orbi Pro Satellite Model SRS60

NETGEAR, Inc.

350 E. Plumeria DriveMay 2021 San Jose, CA 95134, USA202-11824-08

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Support and Community

Visit netgear.com/support to get your questions answered and access the latest downloads.

You can also check out our NETGEAR Community for helpful advice at community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

Trademarks

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Revision History

Number

CommentsPublish DatePublication Part

May 2021202-11824-08

March 2020202-11824-07

We added the following sections: Resolve a browser security warning on page 27 Enable or disable SSID broadcast for a radio on page 103 Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio on page 103 Enable or disable Wi-Fi multimedia for a radio on page 104 Change the CTS/RTS threshold and preamble mode for a radio on page 105 Change the transmission output power for a radio on page 107 Enable or disable daisy-chain topology on page 107 Enable or disable fast roaming on page 110 Change the NTP server on page 135 Set your time zone manually on page 135 We made major changes to the following sections: Overview on page 9 Add satellites to your network using the router web interface on page 20 Manage and monitor your Orbi network with NETGEAR Insight on page 21 Use the interactive Internet setup process on page 25 Log in to the Orbi router web interface on page 26 Manage an IPv6 Internet connection on page 34 and all subsections View or change WAN settings on page 69 View the satellite status in the satellite web interface on page 130 Technical specifications for Orbi Pro router model SRR60 on page 176 Technical specifications for Orbi Pro satellite model SRS60 on page 177 We made minor changes and adjustments to many other sections.

We added the following sections: Enable the network access control list and specify the access rule on page 57 and subsections Manage the IoT WiFi network settings on page 91 and subsections Set up a guest WiFi network and captive portal on page 95 and Set up a guest WiFi network with open access or password authentication on page 95 Enable or disable Protected Management Frames on page 111 Manage the automatic backup options on page 137 We made major changes to the following sections: Manage MAC access control lists for WiFi networks and the LAN on page 51 and subsections Change the admin WiFi password or security level on page 86 Change the employee WiFi password or security level on page 89 Manage the download bandwidth per SSID on page 100 View satellites, WiFi devices, and wired devices connected to the Orbi network on page 129 View and manage logs of router activity on page 131 Set up a syslog server on page 132 We made minor changes and adjustments to other sections.

November 2019202-11824-06

We added the following new sections: Manage MAC access control lists for WiFi networks and the LAN on page 51 Manage the download bandwidth per SSID on page 100 Set up a syslog server on page 132

Chapter 1 Overview

Supported Orbi Pro models..............................................................10

Orbi Pro router and satellite hardware overviews..........................10

Orbi Pro router model SRR60 hardware overview....................10

Orbi Pro satellite model SRS60 hardware overview..................11

LED behavior.......................................................................................11

Orbi Pro WiFi system LEDs...........................................................12

Add-on Orbi Pro satellite LEDs....................................................12

Wall mount or ceiling mount your Orbi Pro router........................13

Wall-mount your Orbi Pro.............................................................13

Ceiling-mount your Orbi Pro........................................................14

Orbi Pro router label and Orbi Pro satellite label..........................16

Connect your Orbi Pro router...........................................................17

Place your satellite..............................................................................18

Sync your Orbi Pro satellite...............................................................18

Sync a satellite from an Orbi Pro WiFi system............................18

Sync an add-on Orbi Pro satellite................................................19

Add satellites to your network using the router web interface.20 Manage and monitor your Orbi network with NETGEAR Insight..21

Chapter 2 Connect to the Orbi Pro Network and Access the Router

Connect to the network for initial configuration.............................23

Wired connection..........................................................................23

WiFi connection.............................................................................23

WiFi connection using WPS..........................................................24

Types of logins....................................................................................24

Use a web browser to access the router..........................................24

Use the interactive Internet setup process.................................25

Change the language........................................................................27

Resolve a browser security warning.................................................27

Chapter 3 Specify Your Internet Settings

Use the Internet Setup Wizard..........................................................30

Manually set up the Internet connection.........................................30

Specify an Internet connection without a login..........................30

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Specify an Internet connection that uses a login.......................32

Manage an IPv6 Internet connection...............................................34

Requirements for entering IPv6 addresses.................................34

Specify IPv6 Internet connections................................................34

Use auto detection for an IPv6 Internet connection..................35

Use auto configuration for an IPv6 Internet connection...........36

Set up an IPv6 6to4 tunnel Internet connection.........................38

Set up an IPv6 6rd tunnel Internet connection...........................40

Set up an IPv6 pass-through Internet connection......................42

Set up an IPv6 fixed Internet connection....................................42

Set up an IPv6 DHCP Internet connection..................................44

Set up an IPv6 PPPoE Internet connection..................................46

Change the MTU size.........................................................................48

Chapter 4 Control Access to the Internet

Manage MAC access control lists for WiFi networks and the LAN.51

Enable a MAC ACL for a specific network..................................52

Add automatically detected devices to a MAC ACL.................53

Manually add, remove, or change the information for a device

on a MAC ACL................................................................................54

Disable a MAC ACL for a specific network.................................55

Manage the Orbi network access control list..................................56

Enable the network access control list and specify the access

rule...................................................................................................57

Manage the allowed devices on the network access control

list.....................................................................................................58

Manage the blocked devices on the network access control

list.....................................................................................................60

Use keywords to block Internet sites...............................................61

Delete keywords that are used to block Internet sites...................62

Prevent blocking on a trusted computer.........................................63

Block services from the Internet.......................................................64

Schedule when to block Internet sites and services......................65

Set up security event email notifications.........................................66

Chapter 5 Manage the LAN, WAN, and WiFi Settings

View or change WAN settings..........................................................69

Manage Dynamic DNS.......................................................................70

Set up a new Dynamic DNS account...........................................71

Specify a DNS account that you already created.......................72

Change the Dynamic DNS settings.............................................73

Set up a default DMZ server..............................................................73

Change the router’s device name....................................................74

Change the LAN TCP/IP settings......................................................75

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Use the router as a DHCP server......................................................77

Disable the DHCP server feature in the router...............................78

Manage reserved LAN IP addresses................................................79

Reserve an IP address....................................................................79

Edit a reserved IP address............................................................80

Delete a reserved IP address entry..............................................80

Manage custom static routes............................................................81

Set up a static route.......................................................................82

Edit a static route...........................................................................83

Delete a static route.......................................................................83

Change the admin WiFi network settings.......................................84

Change the admin WiFi network name and channel................84

Change the admin WiFi password or security level..................86

Manage the employee WiFi network settings................................87

Enable the employee WiFi network and change the settings..88

Change the employee WiFi password or security level............89

Manage the IoT WiFi network settings............................................91

Enable the IoT WiFi network and change the settings..............91

Change the IoT WiFi password or security level........................93

Set up a guest WiFi network and captive portal.............................95

Set up a guest WiFi network with open access or password

authentication.................................................................................95

Set up a guest network with a captive portal.............................96

Set up Facebook Wi-Fi..................................................................98

Manage the download bandwidth per SSID................................100

Manage the advanced WiFi settings..............................................102

Change the region of operation................................................102

Enable or disable SSID broadcast for a radio..........................103

Enable or disable 20/40 MHz coexistence for the 2.4 GHz

radio..............................................................................................103

Enable or disable Wi-Fi multimedia for a radio.......................104

Change the CTS/RTS threshold and preamble mode for a

radio..............................................................................................105

Change the transmission output power for a radio................107

Enable or disable daisy-chain topology...................................107

Generate a new backhaul password.........................................108

Enable or disable implicit beamforming..................................109

Enable or disable fast roaming..................................................110

Enable or disable MU-MIMO......................................................110

Enable or disable Protected Management Frames.................111

Use the router as a WiFi access point............................................112

Set up router mode..........................................................................114

Check your Internet bandwidth......................................................114

Set up a bridge for a port group or VLAN profile........................115

Set up a bridge for a port group...............................................115

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Set up a bridge for a VLAN profile............................................116

Improve network connections with Universal Plug and Play......118

Chapter 6 Manage and Monitor Your Orbi Pro System

Update the router and satellite firmware......................................121

Enable the automatic firmware update feature.......................121

Check for firmware updates.......................................................121

Manually update firmware..........................................................122

Manually update satellite firmware...........................................123

Manually update router firmware..............................................124

Change the admin password..........................................................124

Enable admin password reset........................................................125

Reset the admin password..............................................................126

View router status and usage information....................................127

Display Internet port statistics.........................................................127

Check the Internet connection status............................................128

View satellites, WiFi devices, and wired devices connected to the

Orbi network.....................................................................................129

View the satellite status in the satellite web interface..................130

View and manage logs of router activity.......................................131

Set up a syslog server......................................................................132

Monitor Internet traffic.....................................................................133

Change the NTP server....................................................................135

Set your time zone manually...........................................................135

Manage the router configuration file.............................................136

Back up settings...........................................................................136

Manage the automatic backup options....................................137

Erase the current configuration settings...................................137

Restore configuration settings...................................................138

Set up remote management...........................................................139

Use remote access...........................................................................140

Chapter 7 Customize Internet Traffic Rules for Ports

Manage port forwarding to a local server.....................................142

Set up port forwarding to a local server...................................142

Add a custom port forwarding service.....................................143

Edit a port forwarding service....................................................144

Delete a port forwarding entry..................................................145

Application example: Make a local web server public...........145

How the router implements the port forwarding rule.............146

Manage port triggering...................................................................146

Add a port triggering service.....................................................147

Enable port triggering................................................................148

Application example: Port triggering for Internet Relay Chat.149

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Chapter 8 Use VPN to Access Your Network

Set up a VPN connection.................................................................151

Specify VPN service in the router...................................................151

Install OpenVPN software...............................................................152

Install OpenVPN software on your Windows-based computer.152

Install OpenVPN software on your Mac computer..................155

Install OpenVPN software on an iOS device............................156

Install OpenVPN software on an Android device....................157

Use a VPN tunnel on your Windows-based computer................158

Use VPN to access your Internet service at your business..........159

Set up VPN client Internet access in the router........................159

Block VPN client Internet access in the router.........................160

Use a VPN tunnel to access your Internet service at your

business........................................................................................161

Chapter 9 Troubleshooting

Quick tips...........................................................................................163

Sequence to restart your network.............................................163

WiFi settings.................................................................................163

Network settings..........................................................................163

The router and satellite do not sync..............................................163

You cannot log in to the router.......................................................165

You cannot access the Internet.......................................................165

Troubleshoot Internet browsing.....................................................166

Troubleshoot PPPoE........................................................................167

Troubleshoot WiFi connectivity......................................................168

Troubleshoot your network using the ping utility........................168

Test the LAN path to your router...............................................169

Test the path from your computer to a remote device...........169

Appendix A Supplemental Information

Factory settings.................................................................................172

Factory settings for Orbi Pro router model SRR60..................172

Factory settings for Orbi Pro satellite model SRS60...............174

Technical specifications...................................................................176

Technical specifications for Orbi Pro router model SRR60....176

Technical specifications for Orbi Pro satellite model SRS60..177

Overview

The Orbi Pro Tri-Band Mesh WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi Pro router connects to your modem or gateway. The Orbi Pro satellite extends the WiFi signal throughout your business, office, or home.

This chapter contains the following sections:

• Supported Orbi Pro models

• Orbi Pro router and satellite hardware overviews

• LED behavior

• Wall mount or ceiling mount your Orbi Pro router

• Orbi Pro router label and Orbi Pro satellite label

• Connect your Orbi Pro router

• Place your satellite

• Sync your Orbi Pro satellite

• Manage and monitor your Orbi network with NETGEAR Insight

For more information about the topics covered in this manual, visit the support website at support.netgear.com.

Note: This manual refers to the Orb Pro router as the router and refers to the Orbi Pro satellite as the satellite.

Note: The Orbi Pro router does not support and does not pair with Orbi home satellites, except for the Orbi Outdoor Satellite RBS50Y. The Orbi Pro satellite does not pair with an Orbi home router.

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Supported Orbi Pro models

This user manual describes the following Orbi Pro models:

Orbi Pro Router (Model SRR60)

•

Orbi Pro Satellite (Model SRS60)

•

This user manual does not describe the following Orbi Pro satellites:

Orbi Outdoor Satellite (Model RBS50Y)

•

Orbi Pro Ceiling Satellite (Model SRC60)

•

For more information about these Orbi Pro satellites, see their user manuals, which are available at https://www.netgear.com/support/.

Note: To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your Orbi Pro network, you must manage them from your Orbi Pro router web interface.

Orbi Pro router and satellite hardware overviews

The following sections display the hardware features available for the Orbi Pro router (model SRR60) and Orbi Pro satellite (model SRS60).

Orbi Pro router model SRR60 hardware overview

Figure 1. Orbi Pro router model SRR60, front and back views

User Manual10Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Internet port

4. Ethernet ports

5. Power On/Off button and Power LED

6. DC Power connector

7. Reset button

Orbi Pro satellite model SRS60 hardware overview

Figure 2. Orbi Pro satellite model SRS60, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Ethernet ports

4. Power On/Off button and Power LED

5. DC Power connector

6. Reset button

LED behavior

When you sync an Orbi Pro satellite to the Orbi Pro router, the LED behavior for a satellite that comes in an Orbi Pro WiFi system is different from the LED behavior for add-on Orbi Pro satellites.

User Manual11Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Orbi Pro WiFi system LEDs

The following table describes the LED behavior for an Orbi Pro router (model SRR60) and Orbi Pro satellite (model SRS60) that are purchased together and come in the same package.

Table 1. Orbi ProWiFi System router and satellite LED descriptions

LED BehaviorLED

Power LED

Router ring LED

Satellite ring LED

The Power LED is located above the Power On/Off button on the rear panel.

Solid green. Power is on.

•

Solid amber. The router or satellite is booting.

•

Blinking amber. The router or satellite is resetting to factory default settings.

•

Blinking red. The firmware is corrupted.

•

Off. Power is not supplied.

•

The ring LED is located on the top.

Pulsing white. The router is booting or someone pressed the Sync button.

•

Off. The router finished booting and is working normally.

•

Solid white. The router is resetting to factory default settings.

•

Solid magenta. The router cannot connect to the Internet. See You cannot access the

• Internet on page 165.

This satellite is included when you buy an Orbi router. The ring LED is located on the top.

Pulsing white. The satellite is booting.

•

Blue for three minutes. The connection between the satellite and the router is good.

•

Amber for three minutes. The connection between the satellite and the router is fair.

•

Magenta. The satellite failed to sync to the router. See The router and satellite do not

• sync on page 163.

Off. The satellite synced to the router and is working normally.

•

Add-on Orbi Pro satellite LEDs

The following table describes the LED behavior for an add-on Orbi Pro satellite (model SRS60) that was purchased separately from the Orbi Pro kit.

User Manual12Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Table 2. Orbi Pro add-on satellite (model SRS60) LED description

LED BehaviorLED

Power LED

Add-on satellite ring LED

The Power LED is located above the Power On/Off button on the rear panel.

Solid green. Power is on.

•

Solid amber. The satellite is rebooting.

•

Blinking amber. The satellite is resetting to factory default settings.

•

Blinking red. The firmware is corrupted.

•

Off. Power is not supplied.

•

Optional add-on satellites are sold separately and can be added to your Orbi network. The ring LED is located on the top.

Pulsing white. The satellite is booting.

•

Solid white. The satellite is ready to sync to the router (press the Sync button).

•

Blue for three minutes. The connection between the satellite and the router is good.

•

Amber for three minutes. The connection between the satellite and the router is fair.

•

Magenta. The satellite is not connected to the router or is not getting an IP address.

•

Off. The satellite synced to the router and is working normally.

•

Wall mount or ceiling mount your Orbi Pro router

Your package contains wall-mounting and ceiling-mounting items. Before you can wall mount or ceiling mount your Orbi Pro router (model SRR60) or Orbi Pro satellite (model SRS60), you must attach the mount base and cover to your router or satellite.

Wall-mount your Orbi Pro

After you attach the mount base and cover to your router or satellite, you can mount your router or satellite to the wall.

User Manual13Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

To wall mount your router or satellite:

1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws.

2. Attach the mount cover to the mount base.

3. Use the wall anchors with screws to attach the wall bracket to the wall.

4. Slide the mount base onto the wall bracket.

Ceiling-mount your Orbi Pro

The following instructions require a drop ceiling.

User Manual14Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

To ceiling mount your router or satellite:

1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws.

2. Attach the mount cover to the mount base.

3. Attach the T-bracket to the ceiling bracket with the T-bracket screws.

4. Loosen the screw so that the locking plate can slide.

5. Secure the T-bracket to the T-bar and tighten the screw.

User Manual15Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

6. Slide the mount base into the ceiling bracket.

Orbi Pro router label and Orbi Pro satellite label

The Orbi Pro router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like:

Figure 3. Orbi Pro router label

The Orbi Pro satellite label shows the WiFi network name and password, the satellite’s MAC address, and the satellite’s serial number. The following is an example of what the satellite label might look like:

User Manual16Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Figure 4. Orbi Pro satellite label

Connect your Orbi Pro router

If you want to connect your Orbi Pro router to an existing gateway, we recommend that you turn off your existing gateway’s WiFi.

To cable your router:

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

If your modem uses a battery backup, remove the battery, and then put the battery back in.

2. Plug in and turn on your modem.

Connect your modem to the Internet port of your router with the Ethernet cable that came with your router.

4. Connect the power adapter to your router and plug the power adapter into an outlet.

If the Power LED does not light, press the Power On/Off button on the rear panel of the router.

User Manual17Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Place your satellite

Your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use the satellite’s ring LED to help you determine where to place your satellite.

Sync your Orbi Pro satellite

The sync process for your Orbi Pro satellite depends on whether your satellite came with your Orbi Pro WiFi system, or if your satellite is an add-on satellite.

Sync a satellite from an Orbi Pro WiFi system

The Orbi Pro WiFi System includes an Orbi Pro router and a Orbi Pro satellite. The Orbi pro satellite in the WiFi system is preset to automatically find and sync to the WiFi signal from the Orbi Pro router in the same WiFi system.

To sync your Orbi Pro satellite:

1. Place your satellite. For more information, see Place your satellite on page 18.

2. Connect the satellite to a power source.

If the Power LED on the back of the satellite does not light, press the Power On/Off button.

The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s WiFi signal and attempts to sync to the Orbi router.

The satellite ring LED lights one of the following colors for about three minutes and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.

Magenta. The Orbi router and satellite failed to sync.

•

User Manual18Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router:

Press the Sync button on the back of the router.

Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue,

amber, or magenta as described in Step 3 of this procedure and then turns off.

Sync an add-on Orbi Pro satellite

If you already set up an Orbi Pro router and satellite and you are adding an optional add-on Orbi Pro satellite (sold separately), follow these steps.

Note: When you purchase an Orbi Pro satellite separately from the Orbi Pro router, the satellite has a different WiFi network name and password. However, after syncing the add-on satellite with the router, the satellite uses the same WiFi network name and password as the router.

To sync your add-on Orbi Pro satellite:

1. Place your satellite. For more information, see Place your satellite on page 18.

2. Connect the satellite to a power source.

If the Power LED on the back of the satellite does not light, press the Power On/Off button.

Wait about two minutes for the satellite ring LED to light solid white.

Press the Sync button on the back of the satellite and within two minutes, press the Sync button on the back of your Orbi router.

The satellite ring LED pulses white, then lights one of the following colors for about three minutes, and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.

Magenta. The Orbi router and satellite failed to sync. Move the satellite closer

•

to the router and try again.

User Manual19Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Add satellites to your network using the router web interface

You can use the router web interface to add a satellite to your Orbi network.

To add a satellite to your Orbi network using the router web interface:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window displays.

If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Add Orbi Pro Satellite. The Place Your Satellite page displays.

5. Follow the instructions about where to place your satellite at your location.

6. Connect the satellite to a power source.

If the Power LED on the back of the satellite does not light, press the Power On/Off button.

8. Click the NEXT button.

Wait about two minutes for the satellite’s ring LED to light solid white.

10. Press the Sync button on the satellite. The satellite’s ring LED pulses white.

11.

Click the SYNC button in the router web interface. The router attempts to sync with the satellite.

User Manual20Overview

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

The satellite’s ring LED lights one of the following colors for about three minutes and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.

Magenta. The Orbi router and satellite failed to sync. Move the satellite closer

•

to the router and try again.

Note: The first time that you sync the satellite and the router, the sync process can take up to five minutes because the router might automatically update the satellite’s firmware.

Manage and monitor your Orbi network with NETGEAR Insight

If you are a NETGEAR Insight Premium or Pro subscriber, after you use the router web interface to set up your Orbi system, you can use NETGEAR Insight to manage and monitor your Orbi network remotely.

For more information about NETGEAR Insight, visit https://www.netgear.com/insight/.

User Manual21Overview

Connect to the Orbi Pro Network and Access the Router

To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your Orbi Pro network, you must manage them from your Orbi Pro router web interface.

This chapter contains the following sections:

• Connect to the network for initial configuration

• Types of logins

• Use a web browser to access the router

• Change the language

• Resolve a browser security warning

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Connect to the network for initial configuration

You can connect to the Orbi network through a wired or WiFi connection.

Note: If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).

To connect your computer to the router with an Ethernet cable:

1. Make sure that the router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

Connect the other end of the Ethernet cable to one of the router’s Ethernet ports. Your computer connects to the LAN.

WiFi connection

When you install your Orbi router for the first time, you can connect to the router’s WiFi network by scanning the QR code on your router with the camera app on your mobile device. To scan the QR code with your camera app, your mobile device must have iOS version 11 or later, or Android version 10 or later.

You can also manually find and select the Orbi router’s WiFi network from your WiFi-enabled computer or mobile device.

To find and select the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

On your WiFi-enabled computer or mobile device, find and select the WiFi network. The WiFi network name is on the router label.

3. Join the WiFi network and enter the WiFi password. The password is on the router or satellite label.

Your WiFi-enabled computer or mobile device connects to the WiFi network.

and Access the Router

User Manual23Connect to the Orbi Pro Network

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

WiFi connection using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

To use WPS to connect to the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

Check the WPS instructions for your computer or WiFi device.

3. Press the Sync button on the router.

4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Types of logins

You must use different logins for different types of tasks:

Internet service login: The login information that your Internet service provider

• (ISP) gave you lets your router connect to your Internet service. Your service provider

gave you this login information in a letter or some other way. If you cannot find this login information, contact your ISP.

WiFi network login: Your router uses a preset WiFi network name (SSID) and

• password for WiFi access. This information is on the router label. During setup, you

can change the WiFi network name (SSID) and password for increased security.

Orbi Pro router login: The password that logs you in to the router interface from a

• web browser as the admin. The default password for initial login is password. During

setup or at initial login, you must specify a new password for increased security.

Use a web browser to access the router

When you connect to the network (either through WiFi or through an Ethernet cable), you can use a web browser to access the router to view or change the settings for the router and the satellites that you synced with the router.

The first time you log in to the router web interface, use the interactive Internet setup process to connect your router to your Internet service. You can also set up your router manually.

User Manual24Connect to the Orbi Pro Network

and Access the Router

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Use the interactive Internet setup process

Before you start the interactive Internet setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.

When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet.

For DSL service, you might need the following information to set up your router:

The ISP configuration information for your DSL account

•

ISP login name and password

•

Fixed or static IP address settings (special deployment by ISP; this setting is rare)

•

If you cannot locate this information, ask your ISP to provide it.

The interactive Internet setup process takes about 10 minutes to complete.

To use the interactive Internet setup process:

1. Power on your router.

2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.

Note: If you want to change the router’s WiFi settings, use a wired connection so the WiFi device that you are using for setup is not disconnected when the new WiFi settings take effect.

3. Launch a web browser. If your browser displays a security message, see Resolve a browser security warning

on page 27.

The page that displays depends on whether you accessed the router before:

The first time that you set up the Internet connection for your router, the browser

•

goes to orbilogin.com, and the Orbi login page displays.

If you already set up the Internet connection, enter orbilogin.com in the address

•

field for your browser to start the installation process.

4. Follow the onscreen instructions. The router connects to the Internet.

If your browser does not display the web page or your router does not connect to the Internet, see the following troubleshooting suggestions.

User Manual25Connect to the Orbi Pro Network

and Access the Router

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

through one of the LAN Ethernet ports, or is connected

through WiFi.

Your router does not connect to the InternetYour browser does not display the web page

Review your settings.Make sure that the computer is connected to the router

Make sure that the router is receiving power, and that

its Power LED is lit

Close and reopen your browser or clear the browser

cache.

If your computer is set to a static or fixed IP address

(this setting is uncommon), change its settings to obtain

an IP address automatically from the router.

Make sure that you selected the correct options and

typed everything correctly.

Contact your ISP to verify that you are using the correct

configuration information.

Read the information in Troubleshooting on page 162.Browse to orbilogin.com.

If problems persist, register your NETGEAR product

and contact NETGEAR technical support.

Log in to the Orbi router web interface

When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings.

To log in to your Orbi:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window displays.

If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

User Manual26Connect to the Orbi Pro Network

and Access the Router

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Change the language

By default, the language is set as Auto.

To change the language:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window displays.

If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

In the upper right corner, select a language from the menu.

When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.

Resolve a browser security warning

Access to the router web interface is encrypted through the Hyper Text Transfer Protocol Secure (HTTPS) protocol, instead of the Hyper Text Transfer Protocol (HTTP). The extra security of HTTPS requires your browser to verify that orbilogin.com (which is the same as 192.168.1.1) is safe. As a result, a security warning can display in your browser when you try to access that domain.

If such as security warning displays, you cannot proceed but must take one of the following actions, depending on the browser that you are using:

Google Chrome: If Google Chrome displays a Your connection is not private warning,

• click the ADVANCED link. Then, click the Proceed to x.x.x.x (unsafe) link, in which x.x.x.x represents the domain or IP address of the Orbi.

Apple Safari: If Apple Safari displays a This connection is not private warning, click

• the Show Details button. Then, click the visit this website link. If a warning pop-up window displays, click the Visit Website button. If another pop-up window displays to let you confirm changes to your certificate trust settings, enter your Mac user name and password and click the Update Setting button.

User Manual27Connect to the Orbi Pro Network

and Access the Router

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Mozilla Firefox: If Mozilla Firefox displays a Your connection is not secure warning,

• click the ADVANCED button. Then, click the Add Exception button. In the pop-up

window that displays, click the Confirm Security Exception button.

Microsoft Edge: If Microsoft Edge displays a There is a problem with this website’s

•

security certificate warning or a similar warning, select Details > Go on to the webpage.

Microsoft Internet Explorer: If Microsoft Internet Explorer displays a There is a

•

problem with this website’s security certificate warning, click the Continue to this website (not recommended) link.

and Access the Router

User Manual28Connect to the Orbi Pro Network

Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

• Use the Internet Setup Wizard

• Manually set up the Internet connection

• Manage an IPv6 Internet connection

• Change the MTU size

Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60

Use the Internet Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up your router.

To use the Setup Wizard:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window displays.

If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup Wizard. The Setup Wizard page displays.

5. Select the Yes radio button. If you select No, you are taken to the Internet Setup page (see Manually set up the

Internet connection on page 30).

6. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to

determine your ISP configuration and checks your operation mode.

Manually set up the Internet connection

You can view or change the router’s Internet connection settings.

Specify an Internet connection without a login

To specify the Internet connection settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

User Manual30Specify Your Internet Settings

+ 148 hidden pages

Netgear SRK60 Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Overview

Supported Orbi Pro models

Orbi Pro router and satellite hardware overviews

Orbi Pro router model SRR60 hardware overview

Orbi Pro satellite model SRS60 hardware overview

LED behavior

Orbi Pro WiFi system LEDs

Add-on Orbi Pro satellite LEDs

Wall mount or ceiling mount your Orbi Pro router

Wall-mount your Orbi Pro

Ceiling-mount your Orbi Pro

Orbi Pro router label and Orbi Pro satellite label

Connect your Orbi Pro router

Place your satellite

Sync your Orbi Pro satellite

Sync a satellite from an Orbi Pro WiFi system

Sync an add-on Orbi Pro satellite

Add satellites to your network using the router web interface

Manage and monitor your Orbi network with NETGEAR Insight

Connect to the Orbi Pro Network and Access the Router

Connect to the network for initial configuration

Wired connection

WiFi connection

WiFi connection using WPS

Types of logins

Use a web browser to access the router

Use the interactive Internet setup process

Log in to the Orbi router web interface

Change the language

Resolve a browser security warning

Specify Your Internet Settings

Use the Internet Setup Wizard

Manually set up the Internet connection

Specify an Internet connection without a login