Netgear SRC60 User Manual
User Manual
Orbi Pro Ceiling Satellite
Model SRC60
NETGEAR, Inc.
350 E. Plumeria DriveMarch 2019
San Jose, CA 95134, USA202-11917-01
Orbi Pro Ceiling Satellite
Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support/ to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Do not use this device outdoors. If you connect cables or devices that are outdoors to
this device, see http://kb.netgear.com/000057103 for safety and warranty information.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
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Contents
Chapter 1 Overview
Supported Orbi Pro routers and satellites........................................6
Package contents..................................................................................6
Hardware overview...............................................................................7
Power LED.........................................................................................9
LED Bar..............................................................................................9
Satellite label..................................................................................10
Mount the satellite on a drop ceiling or wall...................................10
Mount the satellite on a drop ceiling..........................................11
Mount the satellite on a wall.........................................................13
Sync your satellite with your Orbi Pro router..................................14
Sync your satellite using the Sync button...................................14
Sync your satellite using the Orbi Pro router web interface.....16
Set up your Orbi network with the NETGEAR Insight mobile app.18
Chapter 2 Manage Your Orbi Pro Ceiling Satellite
Update the Orbi Pro Ceiling Satellite and Orbi Pro router
firmware...............................................................................................20
Check for firmware updates.........................................................20
Manually update firmware............................................................21
Manually update the satellite firmware.......................................21
Manually update the router firmware..........................................22
Enable the Sync button......................................................................23
Turn the satellite LEDs on or off........................................................24
Change the satellite device name....................................................25
View satellite information in the router web interface...................25
View the satellite status in the satellite web interface....................27
Reset the satellite to factory defaults...............................................28
About link aggregation......................................................................28
Chapter 3 Troubleshooting
You cannot log in to the Orbi Pro router to configure the
satellite.................................................................................................31
The router and satellite do not sync.................................................32
The Power LED is blinking red..........................................................34
You use PoE power and the Power LED is solid red......................34
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Orbi Pro Ceiling Satellite
Network disruption occurs when you use link aggregation.........35
Appendix A Supplemental Information
Factory settings...................................................................................37
Technical specifications.....................................................................38
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1
Overview
This manual covers how to set up your Orbi Pro Ceiling Satellite model SRC60 and
configure its settings from the Orbi Pro router web interface.
For information about how to configure your Orbi Pro router, see the user manual for
your Orbi Pro router, which you can download by visiting
https://www.netgear.com/support/download/default.aspx.
This chapter contains the following sections:
• Supported Orbi Pro routers and satellites
• Package contents
• Hardware overview
• Mount the satellite on a drop ceiling or wall
• Sync your satellite with your Orbi Pro router
• Set up your Orbi network with the NETGEAR Insight mobile app
Note: The Orbi Pro Ceiling Satellite (SRC60) requires an Orbi Pro Router (SRR60), which
is sold separately. The Orbi Pro Ceiling Satellite does not support and does not pair
with an Orbi Home WiFi System router.
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
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Orbi Pro Ceiling Satellite
Supported Orbi Pro routers and satellites
The Orbi Pro Router (SRR60), Orbi Pro Satellites, and the Orbi Outdoor Satellite support
the Orbi Pro Ceiling Satellite. You must own an Orbi Pro router to add the Orbi Pro
Ceiling Satellite to your WiFi network. The Orbi Tri-Band Mesh WiFi Router (RBR20) and
the Orbi Tri-Band Cable Modem Router (CBR40) do not support the Orbi Pro Ceiling
Satellite.
Package contents
Your package contains the items that are shown in the following figure.
Figure 1. Package contents
1. Orbi Pro Ceiling Satellite (Model SRC60).
2. Power adapter (varies by region).
Note: If you use a Power over Ethernet plus (PoE+) connection to a PoE+ switch,
the satellite does not require a power adapter.
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Orbi Pro Ceiling Satellite
3. Metal bracket with T-bar and lock screw and four short screws.
The metal bracket with T-bar and lock screw are for ceiling mounting. The four short
screws are used to attach the plastic mount to the metal bracket.
4. Plastic mount.
The mount can be used for either ceiling mounting or wall mounting.
5. Two tall screws and anchors.
The screws and anchors are used to attach the plastic mount to a wall.
Hardware overview
The following figure shows the top panel (facing away from the ceiling or wall) and the
next figure shows both the bottom panel (facing the ceiling or wall) and back panel with
the connections and buttons.
Figure 2. Top panel (facing away from the ceiling or wall)
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Orbi Pro Ceiling Satellite
Figure 3. Bottom panel (facing the ceiling or wall) and back panel
1. Power LED. For more information, see Power LED on page 9.
2. LED bar. For more information, see LED Bar on page 9.
3. DC power connector. You do not need to connect a DC power adapter if you use
a PoE+ connection. Otherwise, connect the 12V, 2.5A power adapter that is in the
package.
4.
LAN 1 PoE+ port. This port supports both an Ethernet backhaul connection
and an optional PoE+ connection to a device that can provide 802.3at (PoE+) power.
5.
LAN 2 port. This port can function as a second Ethernet backhaul connection
in an 802.3ad link aggregation group (LAG) configuration or a static link aggregation
configuration. For more information, see About link aggregation on page 28.
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Orbi Pro Ceiling Satellite
6.
Reset button. For more information, see Reset the satellite to factory defaults on
page 28.
7.
Sync button. For more information, see Sync your satellite using the Sync button
on page 14.
Power LED
The Power LED is located to the left of the LED bar on the top panel. The following table
describes the behavior for the Power LED bar.
Table 1. Power LED behavior
LED behaviorColor
Power is on. This is the normal Power LED behavior when the satellite is on.Solid green
A firmware upgrade is in progress or the satellite is resetting to factory default settings.Blinking amber
Solid red
Blinking red
PoE power is not at the 802.3at (PoE+) level, which is required if you use a PoE connection. For
more information, see You use PoE power and the Power LED is solid red on page 34.
The firmware is corrupted. For more information, see The Power LED is blinking red on page
34.
Power is not supplied.Off
LED Bar
The LED bar is located to the right of the Power LED on the top panel. The following
tables describe the behavior for the LED bar.
Table 2. LED bar behavior
LED behaviorColor
The satellite is booting.Pulsing white
Pulsing white after you
press the Sync button
The satellite is trying to sync with the Orbi Pro router. The LED might pulse white for
about six minutes. After the LED pluses white, it lights blue, amber, or magenta. See the
next table for more information.
The satellite is ready to sync with the Orbi Pro router.Solid white
After you press the Sync button, the LED bar pulses white. Then, for about three minutes,
the LED bar lights one of colors described in the following table. After three minutes,
the LED bar turns off.
User Manual9Overview
Table 3. Sync colors
Orbi Pro Ceiling Satellite
LED BehaviorColor
Blue
Amber
Magenta
Pulsing
magenta
The Orbi Pro router and satellite synced, and the connection between the router and satellite
is good.
The Orbi Pro router and satellite synced, and the connection between the router and satellite
is fair. Consider moving the satellite closer to the router.
The Orbi Pro router and satellite did not sync. Move the satellite closer to the router and
try again.
If the LED bar pulses magenta for about 30 seconds, the satellite’s Sync button is disabled.
Log in to the router, enable the Sync button, and repeat the sync process. For more
information, see Enable the Sync button on page 23.
Satellite label
The satellite label shows the WiFi network name (SSID), network key (password), the
satellite’s serial number, and the satellite’s MAC address. The following figure is an
example of the label.
Figure 4. Satellite label
Mount the satellite on a drop ceiling or wall
You can mount the satellite on a drop ceiling or on a wall. The package contains the
components for either mounting method.
Before mounting the satellite, first set up and test the satellite with your Orbi Pro router
to verify WiFi network connectivity.
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Orbi Pro Ceiling Satellite
Note: If you are mounting the satellite on a hard ceiling, follow the instructions in Mount
the satellite on a wall on page 13.
Mount the satellite on a drop ceiling
To mount the satellite on a drop ceiling:
1. Slide the T-bar partially into the metal bracket.
2. Attach the metal bracket to the ceiling bar.
3. Push the T-bar over the ceiling bar.
4. Use the lock screw to lock the metal bracket into place.
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Orbi Pro Ceiling Satellite
5.
Use the four short screws to attach the plastic mount to the metal bracket.
6. Slide the satellite onto the plastic mount.
7. Use the retaining clip to lock the satellite into place.
8. Cable the satellite to your network.
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