NETGEAR Sprint 341U Information Manual

Important Information

for the NETGEAR

®

341U USB Modem

Important Safety Information – page 2

Manufacturer’s Warranty – page 9

General Terms and Conditions of Service – page 14

Important Message from Sprint – page 43

2 Important Safety Information

Important Safety
Information

♦ General Precautions (page 2)
♦ Maintaining Safe Use of and Access to Your

NETGEAR 341U USB Modem (page 3)

♦ Radio Frequency (RF) Energy (page 5)
♦ Owner’s Record (page 7)
♦ Limitation of Liability (page 8)
♦ Important Notice (page 8)

This booklet contains important operational and
safety information that will help you safely use your
NETGEAR

®

341U USB Modem. Failure to read and
follow the information provided in this booklet may
result in serious bodily injury, death, or property
damage.

General Precautions

There are several simple guidelines to operating
your NETGEAR 341U USB Modem properly and
maintaining safe, satisfactory service.

• Avoid exposing your device to rain or liquid spills.

If your device does get wet, immediately unplug it
from your computer.

• Do not expose your device to direct sunlight for

extended periods of time (such as on the dashboard
of a car).

• Although your device is quite sturdy, it is a complex

piece of equipment and can be broken. Avoid
dropping, hitting, bending, or sitting on it.

• Any changes or modifications to your device not

expressly approved in this document could void your
warranty for this equipment and void your authority
to operate this equipment.

Important Safety Information 3

Note: For the best care of your device, only Sprint-

authorized personnel should service your
device and accessories. Failure to do so may be
dangerous and void your warranty.

Maintaining Safe Use of and Access to
Your NETGEAR 341U USB Modem

Following Safety Guidelines

To operate your NETGEAR 341U USB Modem safely
and efficiently, always follow any special regulations in
a given area. Unplug your device in areas where use is
forbidden or when it may cause interference or danger.

Using Your NETGEAR 341U USB Modem Near
Other Electronic Devices

Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, RF signals from
wireless devices may affect inadequately shielded
electronic equipment.

RF signals may affect improperly installed or
inadequately shielded electronic operating systems or
entertainment systems in motor vehicles. Check with
the manufacturer or their representative to determine if
these systems are adequately shielded from external
RF signals. Also check with the manufacturer regarding
any equipment that has been added to your vehicle.

Consult the manufacturer of any personal medical
devices, such as pacemakers and hearing aids, to
determine if they are adequately shielded from external
RF signals.

Note: Always unplug the NETGEAR 341U USB Modem

in healthcare facilities, and request permission
before using the device near medical equipment.

Unplugging Your NETGEAR 341U USB Modem
Before Flying

Unplug your device before boarding any aircraft. To
prevent possible interference with aircraft systems, the
U.S. Federal Aviation Administration (FAA) regulations

4 Important Safety Information

require you to have permission from a crew member
to use your device while the plane is on the ground.
To prevent any risk of interference, FCC regulations
prohibit using your device while the plane is in the air.

Unplugging Your NETGEAR 341U USB Modem
in Dangerous Areas

To avoid interfering with blasting operations, unplug
your device when in a blasting area or in other areas
with signs indicating two-way radios should be turned
off. Construction crews often use remote-control RF
devices to set off explosives.

Unplug your device when you’re in any area that has
a potentially explosive atmosphere. Although it’s rare,
your device and accessories could generate sparks.
Sparks can cause an explosion or fire, resulting in
bodily injury or even death. These areas are often, but
not always, clearly marked. They include:

• Fueling areas such as gas stations.

• Below deck on boats.

• Fuel or chemical transfer or storage facilities.

• Areas where the air contains chemicals or particles

such as grain, dust, or metal powders.

• Any other area where you would normally be

advised to turn off your vehicle’s engine.

Note: Never transport or store flammable gas,

flammable liquids, or explosives in the
compartment of your vehicle that contains your
device or accessories.

Restricting Children’s Access to Your
NETGEAR 341U USB Modem

Your device is not a toy. Do not allow children to play
with it as they could hurt themselves and others,
damage the device or enable unauthorized users to
use your data service and increase your Sprint invoice.

Important Safety Information 5

Radio Frequency (RF) Energy

Understanding How Your NETGEAR 341U USB
Modem Operates

Your device is basically a radio transmitter and receiver.
When it’s plugged in, it receives and transmits radio
frequency (RF) signals. When you use your device, the
system handling your call controls the power level. This
power can range from 1x10

-8

watt to 0.2 watt in digital

mode].

Knowing Radio Frequency Safety

The design of your device complies with updated
NCRP standards described below.

In 1991–92, the Institute of Electrical and Electronics
Engineers (IEEE) and the American National
Standards Institute (ANSI) joined in updating
ANSI’s 1982 standard for safety levels with respect
to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities,
government health agencies and industries

developed this updated standard after reviewing
the available body of research. In 1993, the Federal
Communications Commission (FCC) adopted this
updated standard in a regulation. In August 1996, the
FCC adopted hybrid standard consisting of the existing
ANSI/IEEE standard and the guidelines published
by the National Council of Radiation Protection and
Measurements (NCRP).

RF Exposure

To maintain compliance with FCC RF exposure
guidelines, ensure the device is at least

0.4 inches

(1.0 centimeters)

from your body at all times. Use of
non-Sprint-approved accessories may violate FCC RF
exposure guidelines.

For more information about RF exposure, visit the FCC
website at fcc.gov.

6 Important Safety Information

Specific Absorption Rates (SAR) for Wireless
Devices

The SAR value corresponds to the relative amount
of RF energy absorbed into the body of a user of a
wireless device.

The SAR value of a device is the result of an extensive
testing, measuring and calculation process. It does
not represent how much RF the device emits. All
device models are tested at their highest value in strict
laboratory settings. But when in operation, the SAR
of a device can be substantially less than the level
reported to the FCC. This is because of a variety of
factors including its proximity to a base station antenna,
device design and other factors. What is important
to remember is that each device meets strict federal
guidelines. Variations in SARs do not represent a
variation in safety.

All devices must meet the federal standard, which
incorporates a substantial margin of safety. As stated
above, variations in SAR values between different
model devices do not mean variations in safety. SAR

values at or below the federal standard of 1.6 W/kg are
considered safe for use by the public.

The highest reported SAR values of the NETGEAR
341U USB Modem are:

Body: 1.34 W/kg (1g)

FCC Radio Frequency Emission

This device meets the FCC Radio Frequency Emission
Guidelines.

FCC ID number: PY3AC341U

More information on the device’s SAR can be found
from the following FCC website:

http://fcc.gov/oet/ea/fccid.

FCC Notice

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.

Important Safety Information 7

Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.

Note: This equipment has been tested and found to

comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications.

However, there is no guarantee that interference will not
occur in a particular installation.

If this equipment does cause harmful interference to
radio or television reception, which can be determined
by unplugging and reinserting the equipment, the user
is encouraged to try to correct the interference by one
or more of the following measures:

• Reorient the direction of the internal antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

Owner’s Record

The model number and other device identifiers are
located on a nameplate under the back cover. Record
these numbers in the spaces provided below. This will
be helpful if you need to contact us about your device
in the future.

Model:

FSN:

MEID DEC:

MEID HEX:

8 Important Safety Information

Limitation of Liability

The information in this manual is subject to change
without notice and does not represent a commitment
on the part of NETGEAR. NETGEAR AND ITS
AFFILIATES SPECIFICALLY DISCLAIM LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE
OR EXEMPLARY DAMAGES INCLUDING, BUT NOT
LIMITED TO, LOSS OF PROFITS OR REVENUE OR
ANTICIPATED PROFITS OR REVENUE ARISING OUT
OF THE USE OR INABILITY TO USE ANY NETGEAR
PRODUCT, EVEN IF NETGEAR AND/OR ITS
AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES OR THEY ARE FORESEEABLE
OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall
NETGEAR and/or its affiliates aggregate liability arising
under or in connection with the NETGEAR product,
regardless of the number of events, occurrences, or
claims giving rise to liability, be in excess of the price
paid by the purchaser for the NETGEAR product.

Important Notice

Because of the nature of wireless communications,
transmission and reception of data can never be
guaranteed. Data may be delayed, corrupted (i.e., have
errors) or be totally lost. Although significant delays or
losses of data are rare when wireless devices such as
the NETGEAR 341U USB Modem are used in a normal
manner with a well-constructed network, they should
not be used in situations where failure to transmit or
receive data could result in damage of any kind to
the user or any other party, including but not limited to
personal injury, death, or loss of property. NETGEAR
accepts no responsibility for damages of any kind
resulting from delays or errors in data transmitted or
received using the NETGEAR 341U USB Modem, or for
failure of the NETGEAR 341U USB Modem to transmit
or receive such data.

Manufacturer’s Warranty 9

Manufacturer’s Warranty

Your device has been designed to provide you with
reliable, worry-free service. If for any reason you have
a problem with your equipment, please refer to the
manufacturer’s warranty in this section.

For information regarding the terms and conditions of
service for your device, please visit

sprint.com or call

Sprint Customer Service at

1-888-211-4727.

Manufacturer’s Warranty

THIS PRODUCT IS PROVIDED TO YOU UNDER
THE FOLLOWING TERMS AND CONDITIONS THAT
CONTAIN LIMITATIONS ON WARRANTIES AND
LIABILITIES AND YOUR REMEDIES. BY USING
THIS PRODUCT YOU AGREE TO THE TERMS AND
CONDITIONS BELOW.

The original end-user purchaser of the enclosed
wireless personal computer modem card (the

“Product”) from NETGEAR (the “Vendor”) or one of
its authorized suppliers, is offered a personal, non­transferable, limited warranty that: (a) the Product
will be of good quality and free from defects in
design, materials, workmanship, and manufacture
under normal use and service; (b) all materials,
parts, components, and other items incorporated
in the Product will be new; and (c) the Product will
be compliant with, and perform in accordance with,
its specifications, for a period that expires one year
from the original purchase date of the Product (the
“Warranty Period”).

During the Warranty Period, if Vendor determines that
a Product is defective under a proper warranty claim,
then Vendor will, at its sole discretion, either (a) pay
parts and labor charges for the repair of the Product,
or (b) replace the Product with a new or rebuilt unit
(which unit may use refurbished parts of similar quality
and functionality), provided that the defective Product
is returned to a Vendor-authorized service center for
the Product, transportation charges prepaid, and is

10 Manufacturer's Warranty

accompanied by written proof of purchase in the form
of a bill of sale or receipted invoice indicating that
the Product was purchased by you and is within the
Warranty Period. After the Warranty Period, you are
responsible for paying all parts, labor, and shipping
charges.

The warranty described above shall apply to all
repaired or replaced Product for a period of 90 days
from the date of return to you, or the balance of the
Warranty Period, whichever is greater.

This limited warranty does not cover and is void with
respect to: (a) Products which have been improperly
installed, repaired, maintained, or modified; (b)
Products which have been subjected to misuse
(including using the Products with hardware which
is electrically or mechanically incompatible with
the Products), abuse, accident, physical damage,
abnormal operation, improper handling or storage,
neglect, exposure to fire, water, or excessive moisture
or dampness, or extreme changes in climate or
temperature; (c) Products which have been opened,

repaired, modified, or altered by anyone other than
Vendor or a Vendor-authorized service center; (d)
Products which have been damaged due to fire, flood,
acts of God, or other acts which are not Vendor’s fault
and which the Product is not specified to tolerate;
(e) cosmetic damage; (f) Products which have been
operated outside of published maximum ratings; (g)
cost of installation, removal, or reinstallation of the
Product; (h) signal reception problems (unless caused
by a defect in material(s) or workmanship); or (i)
Products on which warranty stickers or serial numbers
have been removed, altered, or rendered illegible.

This limited warranty is not transferable to any third
party including, but not limited to, any subsequent
purchaser or owner of the Products. Any transfer
or resale of any of the Products will automatically
terminate Vendor’s warranty coverage of such
Products.

This limited warranty is only valid in the United States
of America, and does not cover customer education,

Manufacturer's Warranty 11

instruction, installation, setup adjustments, or signal
reception problems.

REPAIR OR REPLACEMENT, AS PROVIDED FOR
UNDER THIS LIMITED WARRANTY, IS YOUR SOLE
AND EXCLUSIVE REMEDY FOR BREACH OF THIS
LIMITED WARRANTY. TO THE EXTENT PERMITTED
BY APPLICABLE LAW, NEITHER VENDOR NOR THE
ORIGINAL OWNER OF THE PRODUCT MAKE ANY
OTHER REPRESENTATIONS, WARRANTIES, OR
CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED
OR STATUTORY, WITH RESPECT TO THE PRODUCT
INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY
OF MERCHANTABLE QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. This warranty gives you
specific rights and you may also have other rights,
which vary from jurisdiction to jurisdiction. Some
jurisdictions do not allow the exclusion of implied
warranties and conditions and do not permit the
exclusion or limitation of certain damages. Therefore,
the foregoing exclusions may not apply to you.

THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THIS PRODUCT IS ASSUMED
BY YOU. NEITHER THE ORIGINAL OWNER OF THE
PRODUCT NOR THE VENDOR NOR VENDOR’S
DISTRIBUTORS, RESELLERS, SUPPLIERS, AGENTS,
OFFICERS, AND DIRECTORS SHALL HAVE ANY
LIABILITY TO YOU OR TO ANY OTHER PERSON OR
ENTITY FOR ANY DAMAGES HOWSOEVER CAUSED
INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, GENERAL, CONSEQUENTIAL,
PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER
INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE
OR PROFIT, DAMAGES TO PROPERTY OR PERSONS,
LOST OR DAMAGED DATA, OR OTHER COMMERCIAL
OR ECONOMIC LOSS, EVEN IF ANY SUCH
AFOREMENTIONED PERSON HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR THEY
ARE FORESEEABLE, OR FOR CLAIMS BY ANY THIRD
PARTY. MAXIMUM AGGREGATE LIABILITY OF THE
AFOREMENTIONED PERSONS SHALL NOT EXCEED
THE AMOUNT PAID BY YOU FOR THE PRODUCT.
THE LIMITATIONS IN THIS SECTION SHALL APPLY

12 Manufacturer's Warranty

WHETHER OR NOT THE ALLEGED BREACH, DEFAULT,
NON-PERFORMANCE, OR FAILURE IS A BREACH
OF FUNDAMENTAL CONDITION OR TERM, OR A
FUNDAMENTAL BREACH.

ANY REPRESENTATIONS OR WARRANTIES,
EXPRESS OR IMPLIED, OF NONINFRINGEMENT OF
INTELLECTUAL PROPERTY RIGHTS ARE HEREBY
DISCLAIMED TO THE EXTENT PERMITTED BY LAW.

Manufacturer's Warranty 13

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14 General Terms and Conditions of Service v.7-1-13

General Terms and
Conditions of Service

Please note that these terms may not be the
most current version. A current version of the
terms is available at our website at sprint.com/
termsandconditions or upon request.

Para solicitar esta literatura en español, por
favor contactar a 1-800-777-4681 o visitar a

sprint.com/espanol.

Basic Definitions

In this document: (1) “we,” “us,” “our,” and “Sprint” mean
Sprint Solutions, Inc., as contracting agent on behalf
of the applicable Sprint affiliated entities providing the
products and Services; (2) “you,” “your,” “customer,”
and “user” mean an account holder with us or any user
of our Devices or Services; (3) “Device” means any

phone, aircard, mobile broadband device, any other
device, accessory, or other product that we provide
you, we sell to you, or is active on your account with
us; and (4) “Service” means Sprint-branded offers,
rate plans, options, wireless services, billing services,
applications, programs, products, software, or Devices
on your account with us. “Service(s)” also includes any
other product or service that we offer or provide to you
that references these General Terms and Conditions of
Service (“Ts&Cs”).

The Service Agreement

These Ts&Cs are part of your service agreement
with us (the “Agreement”) and constitute a contract
under which we provide you Services under terms
and conditions that you accept.

THIS AGREEMENT
CONTAINS A MANDATORY ARBITRATION PROVISION
WITH A CLASS WAIVER, A REPRESENTATIVE ACTION
WAIVER, AND A JURY WAIVER PROVISION.

In
addition to these Ts&Cs, there are several parts of the
Agreement, which includes but is not limited to the
following: (i) the subscriber agreement and transaction