350 E. Plumeria DriveApril 2021
San Jose, CA 95134, USA202-12163-01
NETGEAR 4G LTE Modem LM1200
Support and Community
Visit www.netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy/.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Technical and Environmental Specifications..................................85
Appendix B Wall-Mount the Modem
Position Your Modem........................................................................87
Mount Your Modem...........................................................................88
5
1
Introduction and Hardware
Overview
This manual is for the following NETGEAR®4G LTE Modem LM1200 models:
LM1200-100NAS
•
LM1200-200NAS
•
LM1200-111NAS
•
All models provide band support for the North America region.
This chapter provides an introduction and hardware overview of the NETGEAR 4G LTE
Modem LM1200 models and contains the following sections:
• Introduction
• Supported Mobile Broadband Bands
• Package Contents
• Install the Nano SIM Card
• Power on Your Modem
• Top Panel With Status LEDs
• Back Panel Connectors, Buttons, and Ports
• Position the Modem
• Optional External Antenna
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support.
Note: Firmware updates with new features and bug fixes are made available from time
to time at downloadcenter.netgear.com or over the air. If the features or behavior of
your product does not match what is described in this guide, you might need to update
your firmware.
6
NETGEAR 4G LTE Modem LM1200
Introduction
The NETGEAR 4G LTE Modem LM1200, in this manual referred to as the modem, can
provide broadband data services to areas where wired Internet is not readily available
or is difficult, costly, or time-consuming to install. The modem uses existing 4G LTE
mobile networks with automatic fallback to 3G mobile networks to provide broadband
data services.
If you connect a WiFi router to the modem’s Gigabit Ethernet port, the mobile network
connection can provide high-speed Internet access for multiple users and devices in
homes and offices.
Alternatively, you can connect the modem to an existing DSL, cable, or fiber optics
gateway so that the modem can provide a backup Internet connection for your home
or office to achieve continuous connectivity.
Professional installation and configuration are not required. If a SIM card is installed
and activated, by default, the modem automatically searches for and connects to your
network provider’s mobile broadband network.
For information about installing the modem, see the quick start guide that came with
the device, and which you can download from downloadcenter.netgear.com.
In the unlikely situation that the modem does not automatically connect to your network
provider’s mobile broadband network, you might need to add an access profile name
(APN) profile. For information about adding an APN profile, see View APN Profiles or
Add a Custom APN Profile on page 22.
Supported Mobile Broadband Bands
The following table describes the mobile broadband bands that are supported for the
modem.
Table 1. Mobile broadband bands
2G GSM3G UMTSLTE Category 4Model
LM1200-100NAS
and 71
Not supportedBands 2, 4 and 5Bands 2, 4, 5, 12, 13, 14, 66,
LM1200-200NAS
LM1200-111NAS
Overview
Not supportedBands 2, 4 and 5Bands 2, 4, 5, 12, 13, 14, 66,
and 71
Not supportedBands 2, 4 and 5Bands 2, 4, 5, 12, 13, 14, 66,
and 71
User Manual7Introduction and Hardware
NETGEAR 4G LTE Modem LM1200
Package Contents
Your package contains the modem, an Ethernet cable, a USB cable, and a power adapter.
Figure 1. Package contents
Install the Nano SIM Card
You must obtain a nano SIM card and install it. To obtain a nano SIM card, contact your
mobile service provider.
To install the nano SIM card in the modem:
1.
Ensure that power to the modem is off.
2.
Place the modem horizontally with the bottom panel facing you.
Figure 2. Installing the nano SIM card
3. Gently insert the nano SIM card into the SIM card slot.
Overview
User Manual8Introduction and Hardware
NETGEAR 4G LTE Modem LM1200
Power on Your Modem
To power on the modem:
1. Connect the USB cable to the Power port on the modem and to the provided power
adapter. Connect your modem
2. Plug the power adapter into an indoor power outlet
Note: We recommend connecting the USB cable only to the power adapter that
came in the package. Connecting the USB cable to a USB port on a computer might
not work correctly.
The Power LED lights solid amber and then lights solid green.
The modem searches for the mobile broadband network for the nano SIM, which
might take several minutes.
3.
Check the Signal Strength LED.
Green: The LTE connection is good
•
Amber: The LTE connection is weak. Try a different location, such as near a
•
window.
Red: The nano SIM isn’t inserted correctly, or the modem can’t automatically
•
connect to the LTE network (see Add and activate a custom APN profile).
Top Panel With Status LEDs
The modem displays status LED icons on the top panel.
The following table describes the LED icons from left to right.
Overview
User Manual9Introduction and Hardware
NETGEAR 4G LTE Modem LM1200
Table 2. LED descriptions (normal behavior)
DescriptionIcon or LED BarsDesignation
Power
Ethernet LAN
Ethernet
WAN
Signal
Strength
Solid amber. The modem is starting up.
Solid green. The modem is receiving power and is connected to the mobile
broadband network and the Internet.
Blinking amber. Device error. For more information, see Troubleshoot With
the LEDs on page 77.
Off. The modem is not receiving power.
Solid amber. A device is connecting to the port.
Green. A device is connected to this port.
Solid amber. A device is connected to this port.
Solid green. Full data connectivity.
Green. The LTE connection is good. Blinking indicates data traffic.
Amber. The LTE connection is good, but the signal is weaker. Blinking indicates
data traffic.
Red. The modem can't connect to the LTE network.
Overview
User Manual10Introduction and Hardware
External antenna (TS9) ports
Nano SIM
card slot
Power
(USB Type-C port)
Reset
button
Gigabit
Ethernet ports
NETGEAR 4G LTE Modem LM1200
Back Panel Connectors, Buttons, and Ports
The following figure shows the ports, connectors, and buttons on the back panel of the
modem.
Figure 3. Back Panel
From left to right, the back panel of the modem provides the following components:
Connector for an external antenna. One switched TS-9 port connector for an
•
optional external antenna (the external antenna requires two inputs).
Nano SIM card slot. Slot for insertion of the nano SIM card.
•
LAN port. RJ-45 Gigabit Ethernet port that can connect to a router, WiFi router,
•
Ethernet switch or hub, or single computer.
WAN port. RJ-45 Gigabit Ethernet port that can connect to home cable, or DSL
•
broadband modems and use mobile broadband as a reliable backup connection.
Note: The WAN port will be supported in a future firmware upgrade.
Power connector (USB Type-C port). USB connector to connect the AC power
supply that is included in the package.
Reset button. A recessed Reset button to return the modem to factory default
•
settings.
Connector for an external antenna. Another switched TS-9 connector for an optional
•
external antenna (the external antenna requires two inputs).
Overview
User Manual11Introduction and Hardware
NETGEAR 4G LTE Modem LM1200
Position the Modem
Use the Signal Strength LEDon the top panel to position the modem for best
signal strength in relation to the mobile broadband network. Also for best results, place
your modem according to the following guidelines:
Place your modem close to a window but avoiding direct sunlight. A window location
•
gives the best conditions for receiving a strong 4G LTE signal.
Make sure that the modem is within reach of an AC power outlet and near Ethernet
•
cables for wired computers.
Place the modem away from electrical devices such as the following:
•
-
Ceiling fans
-Home security systems
-Microwaves
-Computers
-
Base of a cordless phone
-2.4 GHz cordless phone
-5 GHz cordless phone
Place the modem away from large metal surfaces, large glass surfaces, insulated
•
walls, and items such as the following:
-Solid metal doors
-Aluminum studs
-Fish tanks
-Mirrors
-
Brick walls or surfaces
-
Concrete walls or surfaces
For information about wall-mounting the modem, see Wall-Mount the Modem on page
86.
Overview
User Manual12Introduction and Hardware
NETGEAR 4G LTE Modem LM1200
Optional External Antenna
You can purchase an external multiple input, multiple output (MIMO) antenna for the
modem to extend the mobile broadband signal range indoors or in fringe network
areas.
The external antenna plugs into the two antenna connectors on the modem to boost
speeds and extend coverage in buildings or vehicles, or in remote sites where network
coverage is sparse. You could, for example, attach the external antenna on a window
with a suction cup.
Overview
User Manual13Introduction and Hardware
2
Get Started
This chapter describes how to connect to the modem. To get started, you do not need
to configure the mobile broadband connection.
The chapter contains the following sections:
• Internet Connection Over Mobile Broadband
• Connect a Computer, Router, or WiFi Router to the Modem
• Access the Modem’s Web Pages for the First Time
• Change the Language
14
NETGEAR 4G LTE Modem LM1200
Internet Connection Over Mobile Broadband
By default, when the modem powers up with a SIM card installed, it automatically
searches for and connects to your network provider’s mobile broadband network. This
process might take several minutes. The SIM card that is installed determines the mobile
broadband network to which the modem connects.
Note: Even though the modem might connect to the mobile broadband network of
the same service provider each time that you start the modem, the type of mobile
broadband service (LTE or 3G) to which the modem connects might differ.
If the modem does not automatically connect to the mobile broadband network after
10 minutes, the Power LED remains solid amber, and you might need to contact your
mobile service provider to get the access point name (APN) profile information and add
(see View APN Profiles or Add a Custom APN Profile on page 22) and activate (see
Select an APN Profile on page 24) a custom APN profile in the modem. If your mobile
service provider informs you that your APN profile is correct but the modem still does
not connect to the mobile broadband network, see Troubleshoot the Mobile Broadband
Internet Connection on page 79.
If you do not want the modem to connect automatically to the mobile broadband
network, change the default autoconnect option (see Manage Mobile Broadband Auto
Connect Options on page 20).
For information about your mobile service provider and the broadband connection,
see View Service Provider, Type of Service, and Signal Strength on page 56 and View
Information About the Mobile Broadband Connection on page 59.
Connect a Computer, Router, or WiFi Router
to the Modem
By default, the modem functions in Bridge mode with the IP pass-through (IPPT) enabled.
Only a single device can be connected to the Internet through the modem. (The single
device that is connected to the modem is the router, WiFi router, or computer but
depending on the capabilities of the router or WiFi router, you can connect multiple
devices to the router or WiFi router.)
User Manual15Get Started
NETGEAR 4G LTE Modem LM1200
Connect a Computer to the LAN Port of the Modem
You can add a single computer to the Ethernet local area network (LAN) of the modem.
To connect a computer to the Ethernet LAN of the modem:
1.
Attach one end of the Ethernet cable that came in the product package to an Ethernet
port on your computer.
2.
Attach the other end of the cable to the Gigabit Ethernet LAN port on the back panel
of the modem.
Connect a Router or WiFi Router to the LAN Port of the
Modem
You can add a router or WiFi router to the Ethernet local area network (LAN) of the
modem.
To connect a router or WiFi router to the Ethernet LAN of the modem:
1.
Attach one end of the Ethernet cable that came in the product package to an Ethernet
port on your router or WiFi router.
2.
Attach the other end of the cable to the Gigabit Ethernet LAN port on the back panel
of the modem.
Access the Modem’s Web Pages for the First
Time
The modem comes configured and ready to use. You can use the modem’s web pages
to monitor data usage and change basic settings.
You can log in to the modem’s web pages over an Ethernet cable (see Connect a
Computer, Router, or WiFi Router to the Modem on page 15).
The modem’s web pages run on any device with a web browser such as Google Chrome,
Mozilla Firefox, and Microsoft Internet Explorer.
To access the modem’s web pages:
1.
Launch a web browser from a device that is connected to the modem.
The device can be a computer that is directly connected to the modem or a client
from a router that is connected to the modem.
2.
In the address field of your browser, enter http://192.168.5.1.
The limited Dashboard page displays.
User Manual16Get Started
NETGEAR 4G LTE Modem LM1200
3.
To access the full Dashboard page and other pages, do the following:
a.
In the Sign In field, enter the modem’s admin password.
See the modem label for the default password.
Note: While the password that you enter is unique to your modem and is secure,
we recommend that you change it to a password that you want to use. For more
information, see Change the Modem Password on page 29.
b. Click the Sign In button.
The full Dashboard page displays. You are now ready to monitor the modem
and manage the settings.
4.
To change the language, from the language menu in the upper right of the page,
select a language.
The language adjusts.
If you cannot log in to the modem or your browser does not display the Dashboard
page, check the following:
Make sure that the computer, router, or WiFi router is connected to the LAN Gigabit
•
Ethernet port of the modem.
User Manual17Get Started
NETGEAR 4G LTE Modem LM1200
Make sure that your browser does not cache the previous page by closing and
•
reopening the browser.
If your computer is set to a static or fixed IP address (this type of setting is uncommon),
•
change the setting to obtain an IP address automatically from the modem.
For more troubleshooting information, see You Cannot Log In to the Modem on
page 78.
Change the Language
You can change the language of the modem’s web pages.
To change the language:
1.
Launch a web browser from a device that is connected to the modem.
The device can be a computer that is directly connected to the modem or a client
from a router that is connected to the modem.
2.
In the address field of your browser, enter http://192.168.5.1.
The limited Dashboard page displays.
3.
Enter the modem password in the Sign In field.
See the modem label for the default password.
4. Click the Sign In button.
The full Dashboard page displays.
5. Select Settings.
The page displays the general settings.
6.
In the Language section, from the Default Language menu, select a language.
The Submit button displays after you select the language.
7. Click the Submit button.
Your settings are saved and the language changes.
User Manual18Get Started
3
Manage the Mobile Broadband
Connection
This chapter describes how to manage the mobile broadband connection of the modem.
The chapter contains the following sections:
• Manage Mobile Broadband Auto Connect Options
• Manually Connect to or Disconnect From the Mobile Broadband Network
• Manage APN Profiles for Mobile Broadband Connections
19
NETGEAR 4G LTE Modem LM1200
Manage Mobile Broadband Auto Connect
Options
By default, the modem automatically connects to your service provider’s mobile
broadband network, except when roaming.
To change the Auto Connect options for the mobile broadband network:
1.
Launch a web browser from a device that is connected to the modem.
The device can be a computer that is directly connected to the modem or a client
from a router that is connected to the modem.
2.
In the address field of your browser, enter http://192.168.5.1.
The limited Dashboard page displays.
3.
Enter the modem password in the Sign In field.
See the modem label for the default password.
4. Click the Sign In button.
The full Dashboard page displays.
5.
Select Settings > Mobile > Preferences.
6. Select an Auto Connect option:
Never (connect manually each use). The modem does not attempt to
•
automatically connect to the mobile broadband network when powered on.
For information about how to connect to the network manually, see Manually
Connect to or Disconnect From the Mobile Broadband Network on page 21.
Always except when roaming. The modem automatically attempts to connect
•
only to your network provider’s mobile broadband network when powered on.
When roaming, the modem does not attempt to automatically connect. This is
the default setting.
Always. The modem automatically attempts to connect to the mobile broadband
•
network when powered on.
Connection
User Manual20Manage the Mobile Broadband
NETGEAR 4G LTE Modem LM1200
Note: You might incur roaming charges if you are outside your network provider’s
coverage area.
7. Click the Submit button.
Your settings are saved.
Manually Connect to or Disconnect From
the Mobile Broadband Network
If you do not want to let the modem autoconnect to the mobile broadband network,
you can disable the Auto Connect option (see Manage Mobile Broadband Auto Connect
Options on page 20) and manually connect the modem to the mobile broadband
network.
To manually connect the modem to or disconnect it from the mobile broadband
network:
1.
Launch a web browser from a device that is connected to the modem.
The device can be a computer that is directly connected to the modem or a client
from a router that is connected to the modem.
2.
In the address field of your browser, enter http://192.168.5.1.
The limited Dashboard page displays.
3.
Enter the modem password in the Sign In field.
See the modem label for the default password.
4. Click the Sign In button.
The full Dashboard page displays.
5.
Take one of the following actions:
To connect the modem to the mobile broadband network, click the Connect
•
button and wait for the Dashboard page to display again.
The modem attempts to connect to the mobile broadband network.
Connection
User Manual21Manage the Mobile Broadband
NETGEAR 4G LTE Modem LM1200
To disconnect the modem from the mobile broadband network, click the
•
Disconnect button, and wait for the Dashboard page to display again.
The modem disconnects from the mobile broadband network.
Manage APN Profiles for Mobile Broadband
Connections
The access point name (APN) is the name of the service provider’s server that provides
access to the mobile broadband network. When you access a mobile broadband
network, an APN profile is automatically downloaded from the service provider and
configured on your modem. If you connect to different mobile broadband networks,
the modem includes various APN profiles.
Although rarely required, you can create a custom APN profile manually, using
information that your mobile broadband service provider gave you, and select the
custom APN profile manually. The modem uses the selected APN profile to establish a
connection with the mobile broadband network of the service provider.
The following sections provide information about managing APN profiles:
View APN Profiles or Add a Custom APN Profile on page 22
•
Select an APN Profile on page 24
•
Change an APN Profile on page 25
•
Remove an APN Profile on page 26
•
View APN Profiles or Add a Custom APN Profile
To add a custom APN profile manually, use the information that your mobile broadband
service provider gave you.
Connection
User Manual22Manage the Mobile Broadband
NETGEAR 4G LTE Modem LM1200
To view APN profiles or add a custom APN profile for a service provider network:
1.
Launch a web browser from a device that is connected to the modem.
The device can be a computer that is directly connected to the modem or a client
from a router that is connected to the modem.
2.
In the address field of your browser, enter http://192.168.5.1.
The limited Dashboard page displays.
3.
Enter the modem password in the Sign In field.
See the modem label for the default password.
4. Click the Sign In button.
The full Dashboard page displays.
5. Select Settings > Mobile > APN.
The APN page displays.
6.
To see details about the active APN profile, click the Details button.
If you did not yet add a custom APN profile, the default profile is the active APN
profile.
7.
To add a custom APN profile, click the Add button.
8.
Enter the settings for the new APN profile as described in the following table.
Connection
User Manual23Manage the Mobile Broadband
NETGEAR 4G LTE Modem LM1200
DescriptionField
Name
APN
Authentication
Username
Password
PDP
Enter the name or acronym of the mobile broadband service provider or any other information
that might help you to identify the APN profile.
Enter the APN that provides access to the mobile broadband network. Use the information
that your mobile broadband service provider gave you.
From the menu, select the authentication mode to access the mobile broadband network:
None. The service provider does not require authentication. This setting is the default
•
setting.
PAP. The service provider uses Password Authentication Protocol (PAP).
•
CHAP. The service provider uses Challenge Handshake Authentication Protocol (CHAP).
•
PAP or CHAP. The service provider uses either PAP or CHAP.
•
If you select an authentication mode, enter the user name to access the mobile broadband
network.
If you select an authentication mode, enter the password to access the mobile broadband
network.
From the menu, select the packet data protocol (PDP):
IPV4. The mobile broadband network uses IPv4 only.
•
IPV4V6. The mobile broadband network uses either IPv4 or IPv6.
•
PDP
Roaming
From the menu, select the PDP that is used for roaming:
None. The modem does not use the specified PDP for roaming. This is the default setting.
•
IPV4. The mobile broadband network uses IPv4 only for roaming.
•
IPV4V6. The mobile broadband network uses either IPv6 or IPv6 for roaming.
•
9. Click the Save button.
The new APN profile displays on the page but is not the active profile until you select
it as such (see Select an APN Profile on page 24).
Select an APN Profile
Although rarely required, you can select an APN profile manually. The modem uses the
selected APN profile to establish a connection with the mobile broadband network of
the service provider.
Connection
User Manual24Manage the Mobile Broadband
NETGEAR 4G LTE Modem LM1200
To select an APN profile as the active profile:
1.
Launch a web browser from a device that is connected to the modem.
The device can be a computer that is directly connected to the modem or a client
from a router that is connected to the modem.
2.
In the address field of your browser, enter http://192.168.5.1.
The limited Dashboard page displays.
3.
Enter the modem password in the Sign In field.
See the modem label for the default password.
4. Click the Sign In button.
The full Dashboard page displays.
5. Select Settings > Mobile > APN.
The APN page displays the available APN profiles.
If you did not yet add a custom APN profile, the default profile is the active APN
profile and you cannot select another profile until you add a custom profile (see
View APN Profiles or Add a Custom APN Profile on page 22).
6.
To see details about the active APN profile, click the Details button.
If you did not yet add a custom APN profile, the default profile is the active APN
profile.
7.
Select the radio button next to the APN profile that must become the active profile.
The APN profile is selected. The modem uses the selected APN profile to establish
a connection with the mobile broadband network of the service provider.
Change an APN Profile
You can change an existing APN profile.
To change an APN profile:
1.
Launch a web browser from a device that is connected to the modem.
The device can be a computer that is directly connected to the modem or a client
from a router that is connected to the modem.
2.
In the address field of your browser, enter http://192.168.5.1.
The limited Dashboard page displays.
3.
Enter the modem password in the Sign In field.
See the modem label for the default password.
Connection
User Manual25Manage the Mobile Broadband
NETGEAR 4G LTE Modem LM1200
4. Click the Sign In button.
The full Dashboard page displays.
5. Select Settings > Mobile > APN.
The APN page displays the available APN profiles.
6.
Click the Details button for the APN profile.
The settings for the APN profile display, along with the Edit and Delete buttons.
7. Click the Edit button.
The fields and menus become accessible, and the Save and Cancel buttons display.
8. Change the settings as needed.
For more information about the APN profile settings, see View APN Profiles or Add
a Custom APN Profile on page 22.
9. Click the Save button.
Your settings are saved.
Remove an APN Profile
You can remove an APN profile for a service provider that you no longer use. You cannot
remove the active APN profile.
To remove an APN profile:
1.
Launch a web browser from a device that is connected to the modem.
The device can be a computer that is directly connected to the modem or a client
from a router that is connected to the modem.
2.
In the address field of your browser, enter http://192.168.5.1.
The limited Dashboard page displays.
3.
Enter the modem password in the Sign In field.
See the modem label for the default password.
4. Click the Sign In button.
The full Dashboard page displays.
5. Select Settings > Mobile > APN.
The APN page displays the available APN profiles.
6.
Click the Details button for the APN profile.
The settings for the APN profile display, along with the Edit and Delete buttons.
User Manual26Manage the Mobile Broadband
Connection
7. Click the Delete button.
The APN profile is removed.
NETGEAR 4G LTE Modem LM1200
Connection
User Manual27Manage the Mobile Broadband
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