24-Port Gigabit (Hi-Power) PoE+ Ethernet
Smart Managed Pro Switch with 2 SFP Ports
and Cloud Management
GS724TPv2
GS724TPP
May 2021
202-12036-03
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Support and Community
Visit netgear.com/support to get your questions answered and access the latest downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à
https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR's Privacy Policy, visit
By using this device, you are agreeing to NETGEAR's Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of
purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection only.
• The new device UI login options for initial access to the device UI. (HTTP
rather than HTTPS is now the default protocol for access to the device UI.)
See
Access the switch on-network and connected to the Internet, Access
the switch off-network and not connected to the Internet, and Credentials
for the device UI.
• The new options to register the switch to activate your warranty. See
Register the switch.
• The new requirements to change the management mode. See
management mode of the switch.
We changed the login steps in all tasks in the manual to document the new
device UI login options.
We changed the following sections:
• Configure the time settings
•
Configure Green Ethernet settings
•
Configure SNMPv1 and SNMPv2 trap flags
•
Configure LLDP-MED port settings
•
Configure DHCP snooping interface settings
•
Set up PoE timer schedules
•
Manage the Smart Control Center
•
Configure HTTP access settings
Chapter 1, Get Started to document the following:
Change the
User Manual2
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
(continued)
202-12036-03
202-12036-02March 2020
202-12036-01January 2020We made the following major changes:
(continued)
May 2021
(continued)
• Configure HTTPS access settings
•
Reset the switch to factory default settings and reset the registration status
We added the following sections:
• Manage switch discovery with UPnP and SSDP
•
Browser security warning with HTTPS access
• We made multiple minor changes, including changes in terminology.
We changed
We changed
following sections:
• Reset the switch to factory default settings but maintain the registration
status
•
Reset the switch to factory default settings and reset the registration status
• We added support for model GS724TPP.
• W
e changed the login procedures for all tasks. After you register and access
the switch with your NETGEAR account, you can access the switch with the
device admin password.
The switch now supports management through the NETGEAR Insight app and
Insight Cloud portal.
We reorganized the information in
the following sections:
• Available publications
•
Switch management options and default management mode
•
About on-network and off-network access
•
Access the switch on-network and connected to the Internet
•
Access the switch off-network and not connected to the Internet
•
Credentials for the device UI
•
Register the switch
•
Change the language of the device UI
•
Change the management mode of the switch
In other chapters, we added the following sections:
• PoE concepts
•
Device class power requirements
•
Power allocation and power budget concepts
•
Hardware technical specifications
Throughout the manual, we did the following:
• We added or revised many standard sections.
• W
e made many other minor changes and improvements.
We published the manual in a new format.
Reboot the switch.
Reset the switch to its factory default settings and added the
Chapter 1, Get Started and added or revised
202-11765-03September 2019 We removed references to the CD.
User Manual3
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
202-11765-02May 2018We made the following major changes:
• Added the DHCPv6 option to Configure the IPv6 network interface on
page 57
• Added
• Added
• Revised
• Added
• Revised
• Added
• Added
In addition we made multiple minor changes.
202-11765-01June 2017First publication
Configure Layer 2 loop protection on page 199
Configure DiffServ IPv6 class settings on page 223
Manage port authentication on individual ports on page 277
View the client summary on page 284
Use the ACL Wizard to create a simple ACL on page 299
Configure an IPv6 ACL on page 331
Configure rules for an IPv6 ACL on page 334
This user manual describes how you can use the device user interface (UI) to configure and
operate the following NETGEAR Smart Managed Pro switches:
•GS724TPv2. NETGEAR 24-Port Gigabit PoE+ Ethernet Smart Managed Pro Switch with
2 SFP Ports and Cloud Management.
This model provides a PoE power budget of 190W.
•GS724TPP. NETGEAR 24-Port Gigabit Hi-Power PoE+ Ethernet Smart Managed Pro
Switch with 2 SFP Ports and Cloud Management.
This model provides a PoE power budget of 380W.
The manual describes the software configuration procedures and explains the options that are
available within those procedures.
This chapter contains the following sections:
•
Available publications
•Switch management options and default management mode
•Manage the switch by using the device UI
•About on-network and off-network access
•Access the switch on-network and connected to the Internet
•Access the switch off-network and not connected to the Internet
•Credentials for the device UI
•Register the switch
•Change the language of the device UI
•Change the management mode of the switch
•Use the Device View of the device UI
•Configure interface settings
•Access the NETGEAR support website
•Access the user manual online
12
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Note: In this manual, we refer to both switch models as the switch. Unless
noted otherwise, all information applies to both switch models.
Note: For more information about the topics covered in this manual, visit the
support website at netgear.com/support.
Note: Firmware updates with new features and bug fixes are made available
from time to time at
products can regularly check the site and download new firmware, or
you can check for and download new firmware manually. If the
features
in this guide, you might need to update your firmware.
or behavior of your product does not match what is described
netgear.com/support/download/. Some
Available publications
The following guides are available at netgear.com/support/download/:
•Installation Guide
•Hardware Installation Guide
For information about the NETGEAR Insight app and Insight Cloud portal, visit
netgear.com/insight and netgear.com/support/product/Insight.aspx. For knowledge base
articles about NETGEAR Insight, visit
netgear.com/support.
Get Started User Manual13
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Switch management options and default
management mode
If you prefer, you can use the switch as a plug-and-play device, so you do not need to set up
a custom configuration. Just connect power, connect to your network and to your other
devices, and you’re done.
The switch provides administrative management options that let you configure, monitor, and
control
and the network from a web browser. If you are an Insight Premium or Pro subscriber, you
can choose to manage the switch by using the NETGEAR Insight app on a smartphone or
tablet or from the Insight Cloud portal that is available from a web browser on your
Windows-based computer, Mac, or tablet.
the network. The device UI is enabled by default, allowing you to configure the switch
The switch provides the following management options that let you
network and configure, monitor, and control the switch:
•Device UI. By default, the management mode of the switch is set to Directly Connect to
Web Browser Interface, which lets you access the device UI. In this mode, you can
change all settings of the switch.
•NETGEAR Insight app and Insight Cloud portal. If you set the management mode of
the switch to NETGEAR Insight Mobile App and Insight Cloud Port
following applications to manage the switch remotely:
-NETGEAR Insight app. As an Insight Premium or Insight Pro subscriber
use the NETGEAR Insight app to discover the switch on the network and add the
switch to a NETGEAR Insight network location. You can then set up the switch in the
network and manage and monitor the switch remotely from your smartphone or tablet.
You can choose from four methods to add the switch to the NETGEAR Insight app:
You can scan your network for the switch, scan the QR code or the barcode of the
switch, or add the serial number of the switch. A free trial is available for new
customers.
-Insight Cloud portal.
the NETGEAR Insight Cloud portal to set up the switch in the network, perform
advanced remote setup, configuration, and management, monitor the switch, analyze
the switch and network usage, and, if necessary, troubleshoot the switch and the
network. A free trial is available for new customers.
As an Insight Premium or Insight Pro subscriber
discover
the switch on the
al, you can use the
, you can
, you can use
For more information about NETGEAR Insight, visit
netgear.com/support/product/Insight.aspx. For knowledge base articles about
NETGEAR Insight, visit
To use the NETGEAR Insight app or Insight Cloud portal methods, you must change the
management method
so, you can also change the management method back to Directly Connect to Web Browser
Interface and use the device UI. For more information, see
of the switch on page35.
Get Started User Manual14
netgear.com/support.
to NETGEAR Insight Mobile App and Insight Cloud Portal. After you do
netgear.com/insight and
Change the management mode
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Manage the switch by using the device UI
This manual describes how to use the device UI to manage and monitor the switch.
For information about using the NETGEAR Insight app and Insight Cloud portal to manage
the switch, visit netgear.com/insight and netgear.com/support/product/Insight.aspx. For
knowledge base articles about NETGEAR Insight, visit
Software requirements to use the device UI
To access the switch by using a web browser, the browser must meet the following software
requirements:
•HTML version 4.0, or later
•HTTP version 1.1, or later
Supported web browsers
netgear.com/support.
The following browsers were tested and support the device UI. If later browser versions are
not stated, it means that they were not tested but might function fine. The supported web
browsers include the following:
•Microsoft Internet Explorer (IE) version 10 and later versions
•Mozilla Firefox version 35 and later versions
•Chrome version 33 and later versions
•Safari (on MAC OS) version 10 and later versions
Get Started User Manual15
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Navigation tabs, configuration menus, and page menu
The following figure shows the System Information page for model GS724TPP.
Navigation tabsConfiguration menus
Logout button
Language menu
Help page
Buttons
Page menus
Configuration status and options
Figure 1. Switch navigation tabs, configuration menus, and page menu
The navigation tabs along the top of the web interface give you quick access to the various
switch functions. The tabs are always available and remain constant, regardless of which
feature you configure.
When you select a tab, the features for that tab appear as menus directly under
the tabs. The
configuration menus in the blue bar change according to the navigation tab that is selected.
The configuration pages for each feature are available as submenu links in the page menu on
the left side of the page. Some items in the menu expand to reveal multiple submenu links, as
the following figure shows.
Get Started User Manual16
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Link
Submenu
links
Figure 2. Switch page menu link and submenu links
Configuration and status options
The area directly under the configuration menus and to the right of the links displays the
configuration information or status for the page you select. On pages that contain
configuration options, you might be able to enter information into fields, select options from
menus, select check boxes, and select radio buttons.
Each page contains access to the HTML-based help that explains the fields and
configuration options for the page.
Buttons in the device UI
Each page also contains command buttons. The following table shows the command buttons
that are used throughout the pages in the device UI.
Table 1. Command buttons in the device UI
ButtonFunction
AddClicking the Add button adds the new item configured in the heading row of a table.
ApplyClicking the Apply button sends the updated configuration to the switch. Your sett
saved and configuration changes take effect immediately.
CancelClicking the Cancel button cancels the configuration on the page and resets the data on the
page to the previous values of the switch.
ClearClicking the Clear button clears all the counters and resets the switch summary and detailed
statistics to default values.
DeleteClicking the Delete button removes the selected item.
RefreshClicking the Refresh button refreshes the page with the latest information from the device.
ings are
LogoutClicking the Logout button ends the session.
Get Started User Manual17
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
User-defined fields
User-defined fields can contain 1 to 159 characters, unless otherwise noted on the
configuration web page. All characters can be used except for the ones stated in the following
table (unless specifically noted in a procedure for a feature).
Table 2. Invalid characters for user-defined fields
Invalid characters for user-defined fields
\|/<>*?
Context-sensitive help
When you log in to the switch, every page contains a link to the online help () that contains
information to assist in configuring and managing the switch. The online help pages are
context sensitive. For example, if the IP Configuration page is open, the help topic for that
page displays if you click the link to the online help.
About on-network and off-network access
You can access the switch either on-network or off-network:
•On-network and connected to the Internet. When you use the device UI, for easiest
access, we recommend that you cable the switch to a network that is connected to the
Internet and that includes a router or DHCP server that assigns IP addresses, power on
switch, and
the
to connect to the device UI. We refer to this setup as on-network or online.
For more information, see
on page19).
•Off-network and not connected to the Internet. You can also configure the switch
connected directly only to the computer that you are using to c
switch is not connected to the network and the Internet. We refer to this setup as
off-network or offline. If your network does not include a DHCP server (or a router that
functions as a DHCP server), you must access the switch off-network.
For more information, see
Internet on page27.
Note: We recommend that you register the switch to activate your warranty.
For more information, see Register the switch on page 30.
then use a computer that is connected to the same network as the switch
Access the switch on-network and connected to the Internet
onfigure it. That is, the
Access the switch off-network and not connected to the
Get Started User Manual18
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Access the switch on-network and
connected to the Internet
The DHCP client on the switch is enabled by default, allowing a DHCP server or router on the
network to assign an IP address to the switch.
If the switch is on-network, connected to a DHCP server, and connected to the Internet, you
can use a Windows-based computer to access the device UI of the switch and register the
switch with NETGEAR. For more information, see
access the switch on-network and connected to the Internet on page 20.
Use a Windows-based computer to
If you use a Mac, or if you do not know
tools to discover the IP address of the switch on the network:
•NETGEAR Insight app. Y
mobile device and discover the IP address of the switch. See
mobile app to discover the IP address of the switch on page21.
•NETGEAR Switch Discovery Tool (NSDT): If you use a Mac or a Windows-based
computer, you can use the NSDT to discover the switch on your n
NETGEAR Switch Discovery Tool to discover the switch when it is connected to the
Internet on page 22.
•NETGEAR Smart Control Center (SCC): You can install the SCC on a Windows-based
computer. See
Control Center on page 24
•Other tools. You can also get the IP address of the switch from the DHCP server in the
network or use an IP scanner utility. See
address on page25.
When you know the IP address, you can configure the switch in the following ways:
•Device UI. For configuration of all switch features, access the switch over the device UI.
See
Access the switch on-network and connected to the Internet when you know the
switch IP address on page 25.
•NETGEAR Smart Control Center (SCC): For
features, use the SCC on a Windows-based computer. By default, you can use the SCC
to discover the IP address of the switch, but you cannot use the SCC to perform any
actions on the switch. However, if you enable the configuration option of the SCC, you
can use it to configure the switch. See
Discover the switch in a network with a DHCP server using the Smart
ou can install the NETGEAR Insight app on an iOS or Android
the IP address of the switch, use one of the following
Use the NETGEAR Insight
etwork. See
Use other options to discover the switch IP
configuration of a limited number of switch
Manage the Smart Control Center on page 259.
Use the
For more information about the SCC, visit
•NETGEAR Insight app and Insight Cloud portal. Y
mode of the switch so that you can use the NETGEAR Insight app and Insight Cloud
portal to manage the switch remotely. For more information, see
management mode of the switch on page35.
Get Started User Manual19
netgear.com/support/product/SCC.
ou can change the management
Change the
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Use a Windows-based computer to access the switch
on-network and connected to the Internet
For the following procedure, the network must provide Internet access.
To use a Windows-based computer to determine the switch IP address and access the
switch on-network and connected to the Internet:
1. Cable the switch to a network with a router or DHCP server that manages IP addresses.
2. Power on the switch.
The DHCP server assigns the switch an IP address.
3. Connect your
You can use a WiFi or wired network connection.
4. Open Windows Explorer.
5. Click the Network
6. If prompted, enable the Network Discovery feature.
7. Under Network Infrastructure, locate the switch model number.
8. Double-click GSmodel-XXXXXX, in
switch and XXXXXX represents the last six digits of the switch MAC address.
The page that displays depends on whether your browser is connected to the Internet,
whether the switch is connected to the Internet, and whether you activated the warranty.
9. Enter your credentials, which depend on the page that displays:
•
Register to activate your warranty page displays: If you did not yet activate your
warranty, the Register to activate your warranty page displays.
Register Your Device:To
-
button, and follow the directions onscreen to register the switch with your email
address and password. After you activate your warranty, you are no longer
prompted to register the switch.
If you do not have a NETGEAR account, you can create one.
computer to the same network as the switch.
link.
which GSmodel represents the model number of the
activate your warranty, click the Register Your Device
-Enter Registration Key: If you obtained a registration key, enter it. For more
information, see
registration key for offline access on page31.
-Skip Registration & Access the UI: Y
activate your warranty, but if you do not activate your warranty within 30 days of
purchase, your warranty entitlement might be affected.
If you do not activate your warranty, the Register to activate your warranty page
continues to display when you log in.
•Device UI login page displays:
NETGEAR to activate your warranty, the Device UI login page displays. Enter one of
the following credentials:
Get Started User Manual20
Register the switch with your NETGEAR account and get a
If you previously registered the switch with
ou do not need to register the switch to
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
-Device admin password: Enter the device admin password. The default device
admin password is password. The first time that you enter the default device
admin password, the Change Default Password page displays, requiring you to
customize the device admin password for greater security.
-Insight network password: If you previously logged in to the device UI, you
changed the management mode to NETGEAR Insight, and you added the switch
to an Insight network location, enter the Insight network password to access the
device UI. (In such a situation, the Insight network password replaces the switch
device admin password.)
For information about the credentials, see
10. Click the Go
11. If the Change Default Password page displays, specify and confirm a new device admin
password,
The System Information page displays. You can now configure the switch.
button.
click the Submit button, and log in again with your new password.
Credentials for the device UI on page28.
Use the NETGEAR Insight mobile app to discover the
IP address of the switch
If the switch is connected to a WiFi router or access point, and the switch is connected to the
Internet, the NETGEAR Insight mobile app lets you discover the switch in your network.
If you do not use the NETGEAR Insight app to claim the switch by adding it to an Insight
network location, the switch is not registered and your warranty is not activated.
Using the NETGEAR Insight app to discover the IP address of the switch in your network is
not the same as managing the switch with the Insight app or the Insight Cloud Portal.
Note: The default management mode of the switch is the device UI. If you
want to use the Insight app or the Insight Cloud Portal to manage the
switch, you first must change the management mode (see
the management mode to NETGEAR Insight Mobile App and
Insight Cloud Portal on page 36). After you do so, you can manage
the switch with Insight and add the switch to an Insight network
location.
Change
Get Started User Manual21
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
To use the NETGEAR Insight app to discover the IP address of the switch in your
network when the switch is connected to the Internet:
1. On your mobile device, go to the app store, search for NETGEAR Insight, and download
the latest version of the app.
2. Connect your mobile device to the WiFi network of the WiFi router or access point to which
the switch is connected.
3. Open the NETGEAR Insight mobile app.
4. If you did not set up a NETGEAR account, tap Create
onscreen instructions.
5. Enter the email address and password for your account and tap LOG IN.
NETGEAR
Account and follow the
After you log in to your account, the IP address of the switch
6. Write down the switch IP address.
You can use this IP address to access the switch directly from
information about how to access the device UI of the switch, see
on-network and connected to the Internet when you know the switch IP address on
page 25.
displays in the device list.
a web browser. For
Access the switch
Use the NETGEAR Switch Discovery Tool to discover the
switch when it is connected to the Internet
For easiest access, we recommend that you cable the switch to a network with a router or
DHCP server that assigns IP addresses, power on the switch, and then use a computer that
is connected to the same network as the switch.
The NETGEAR Switch Discovery Tool (NSDT) lets you discover the switch in your network
and access the device UI of the switch from a Mac or a Windows-based computer.
To install the NETGEAR Switch Discovery T
switch in your network when the switch is connected to the Internet:
Depending on the computer that you are using, download either the Mac version or the
version for a Windows-based computer.
2. Temporarily disable the firewall, Internet security, antivirus programs, or all of these on the
computer that
Get Started User Manual22
you use to configure the switch.
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
3. Unzip the NSDT files, and click or double-click the .exe file (for example,
NSDT-1.2.102.exe) to install the program on your computer.
You might see the tool icon appear on your Mac dock or Windows desktop.
4. Reenable the
security services on your computer.
5. Power on the switch.
The DHCP server assigns the switch an IP address.
6. Connect your
computer to the same network as the switch.
You can use a WiFi or wired connection. The computer and the switch must be on the
same Layer 2 network.
7. Open the Switch Discovery Tool.
T
o open the program, double-click the NETGEAR Switch Discovery Tool icon on your
desktop.
The initial page displays a menu and a button.
8. From the Choose
9. Click the Start
a connection menu, menu, select the network for this switch.
Searching button.
The NSDT displays the IP addresses of the switches that it discovers.
10. To access the switch from the NSDT, do the following:
a. Click the ADMIN PAGE
button next to your switch.
The page that displays depends on whether you activated the warranty.
b. Enter your credentials, which depend on the page that displays:
•
Register to activate your warranty page displays: If you did not yet activate
your warranty,
-Register Your Device:To activate your warranty
the Register to activate your warranty page displays.
, click the Register Your Device button, and follow the directions onscreen to register the switch with
your email address and password. After you activate your warranty, you are
no longer prompted to register the switch.
If you do not have a NETGEAR account, you can create one.
-Enter Registration Key: If you obtained a registration key
information, see
Register the switch with your NETGEAR account and get a
registration key for offline access on page 31.
-Skip Registration & Access the UI: Y
ou do not need to register the switch to
activate your warranty, but if you do not activate your warranty within 30 days
of purchase, your warranty entitlement might be affected.
If you do not activate your warranty, the Register to activate your warranty
page continues to display when you log in.
, enter it. For more
Get Started User Manual23
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
•Device UI login page displays: If you previously registered the switch with
NETGEAR to activate your warranty, the Device UI login page displays. Enter one
of the following credentials:
-Device admin password:
device admin password is password. The first time that you enter the default
device admin password, the Change Default Password page displays,
requiring you to customize the device admin password.
-Insight network password: If you previously logged in to the device UI, you
changed the management mode to NETGEAR Insight, and you added the
switch to an Insight network location, enter the Insight network password to
access the device UI. (In such a situation, the Insight network password
replaces the switch device admin password.)
Enter the device admin password. The default
For information about the credentials, see
c. If you enter a password, click the Go
Submit button.
d. If the Change Default Password page displays, specify and confirm a new device
admin
The System Information page displays. You can now configure the switch.
password, click the Submit button, and log in again with your new password.
Credentials for the device UI on page28.
button; If you enter a registration key, click the
Discover the switch in a network with a DHCP server
using the Smart Control Center
This section describes how to set up your switch in a network that includes a DHCP server.
The DHCP client on the switch is enabled by default. When you connect the switch to your
network, the DHCP server automatically assigns an IP address to the switch. Use the Smart
Control Center (SCC) to discover the IP address automatically assigned to the switch.
For information about the SCC, visit
Note: By default, you can use the SCC to discover the IP address of the
switch, but you cannot use the SCC to perform any actions on the
switch. However, if you enable the configuration option of the SCC,
you can use it to configure the switch (see
Center on page 259).
https://www.netgear.com/support/product/SCC.
Manage the Smart Control
To install the switch in a network with a DHCP server:
1. Connect the
2. Power on the switch by connecting its power cord.
3. Install the SCC on your computer.
4. Start the SCC.
5. Click the Discover
Get Started User Manual24
switch to a network with a DHCP server.
button for the SCC to discover all the devices in the subnet.
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
6. Write down the switch IP address assigned by the DHCP server.
For information about how to access the device UI of the switch, see
on-network and connected to the Internet when you know the switch IP address on
page 25.
Access the switch
Use other options to discover the switch IP address
If the switch is on-network, you can use one of the following options to determine the switch
IP address:
•Access the DHCP server. You can access the DHCP server (or router that functions as
a DHCP server) in your network and view the IP address that is assigned to the switch.
For more information, see the documentation for your DHCP server (or router).
•Use an IP scanner utility. IP scanner
An IP scanner utility lets you discover the IP address that is assigned to the switch.
For information about how to access the device UI of the switch, see Access the switch
on-network and connected to the Internet when you know the switch IP address on
page 25.
utilities are available free of charge on the Internet.
Access the switch on-network and connected to the
Internet when you know the switch IP address
If the switch is on-network and you know the switch IP address, you can access the device
UI.
For the following procedure, the network must provide Internet access.
Get Started User Manual25
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
To access the switch on-network and connected to the Internet when you know the
switch IP address:
1. Launch a web browser.
2. In the address field of your web browser, enter the IP address of the switch.
The page that displays depends on whether your browser is conne
cted to the Internet,
whether the switch is connected to the Internet, and whether you activated the warranty.
3. Enter your credentials, which depend on the page that displays:
•
Register to activate your warranty page displays: If you did not yet activate your
warranty, the Register to activate your warranty page displays.
Register Your Device:To
-
activate your warranty, click the Register Your Device
button, and follow the directions onscreen to register the switch with your email
address and password. After you activate your warranty, you are no longer
prompted to register the switch.
If you do not have a NETGEAR account, you can create one.
-Enter Registration Key: If you obtained a registration key, enter it. For more
information, see
Register the switch with your NETGEAR account and get a
registration key for offline access on page 31.
-Skip Registration & Access the UI: Y
ou do not need to register the switch to
activate your warranty, but if you do not activate your warranty within 30 days of
purchase, your warranty entitlement might be affected.
If you do not activate your warranty, the Register to activate your warranty page
continues to display when you log in.
•Device UI login page displays:
If you previously registered the switch with
NETGEAR to activate your warranty, the Device UI login page displays. Enter one of
the following credentials:
-Device admin password:
Enter the device admin password. The default device
admin password is password. The first time that you enter the default device
admin password, the Change Default Password page displays, requiring you to
customize the device admin password for greater security.
-Insight network password: If you previously logged in to the device UI, you
management mode to NETGEAR Insight, and you added the switch to
changed
the
an Insight network location, enter the Insight network password to access the
device UI. (In such a situation, the Insight network password replaces the switch
device admin password.)
For information about the credentials, see
4. Click the Go
button.
Credentials for the device UI on page28.
5. If the Change Default Password page displays, specify and confirm a new device admin
password,
click the Submit button, and log in again with your new password.
The System Information page displays. You can now configure the switch.
The System Information page displays. You can now configure the switch.
Get Started User Manual26
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Access the switch off-network and not
connected to the Internet
The default IP address of the switch is 192.168.0.239. The IP address of the computer that
you use to access the switch off-network must be in the same subnet as the default IP
address of the switch.
Note: If you prefer to use the Smart Control Center (SCC) to configure the
switch, you must access the switch off-network as described in the
following procedure and then enable the configuration option of the
SCC (see Manage the Smart Control Center on page 259).
To access the switch off-network and not connected to the Internet:
1. Change the
the switch.
If the DHCP client of the switch is enabled and you remove the switch from the network
with the DHCP server, the IP address reverts to the default IP
with a subnet of 255.255.255.0. If you already disabled the DHCP client and assigned a
static IP address to the switch, change the IP settings of your computer to be in the same
subnet as the static IP address.
For more information about changing the IP settings on your computer
following knowledge base articles at the NETGEAR website:
•
Windows-based computer. See the following article:
(The Mac article is written for an access point but is also valid for a switch.)
2. Connect your
3. Power on the switch by connecting its power cord.
4. Launch a
5. Open a web browser, and enter http://192.168.0.239.
IP settings of your computer to be in the same subnet as the IP settings of
address of 192.168.0.239
, see one of the
computer to the switch using an Ethernet cable.
web browser.
This is the default IP address of the switch. If you already di
assigned a static IP address to the switch, enter the static IP address of the switch.
The Enter Registration Key page displays.
6. Do
Get Started User Manual27
one of the following:
Enter a registration key. If you obtained a registration key, do the following:
•
a. Type or paste the key.
sabled the DHCP client and
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
For more information, see Register the switch with your NETGEAR account and
get a registration key for offline access on page 31.
b. Click the Submit button.
•Do not register at this time and access the device UI: Do the following:
a. Click
b. Enter one of the following credentials:
7. If the Change Default Password page displays, specify and confirm a new device admin
password, click the Submit button, and log in again with your new password.
The System Information page displays. You can now configure the switch.
8. After you complete the configuration of the switch, reconfigure the computer that you used
for
this process to its original TCP/IP settings.
the Skip
The Device UI login page displays.
-
Device admin password:
device admin password is password. The first time that you enter the default
device admin password, the Change Default Password page displays,
requiring you to customize the device admin password.
-Insight network password: If you previously logged in to the device UI, you
changed the management mode to NETGEAR Insight, and you added the
switch to an Insight network location, enter the Insight network password to
access the device UI. (In such a situation, the Insight network password
replaces the switch device admin password.)
For information about the credentials, see Credentials for the device UI on page28.
Registration & Access the UI button.
Enter the device admin password. The default
You can now connect your switch to your network using an Ethernet cable.
Credentials for the device UI
The information in this section applies to accessing the switch device UI in either
management mode. That is, it does not apply to accessing the NETGEAR Insight app and
Cloud portal.
To access the device UI, and depending on your situation, use one of the following
credentials:
•NETGEAR account credentials
You can register the switch online to activate your warranty by entering your NETGEAR
account credentials (see
the switch online on page30). If you do not have a NETGEAR account, you can create
one.
Get Started User Manual28
Register the switch with your NETGEAR account and access
:
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Alternatively, you can obtain a registration key and enter the key when the switch is offline
so that you are no longer prompted to activate your warranty (see
Register the switch
with your NETGEAR account and get a registration key for offline access on page 31).
•Device admin password:
You can access the device UI with your device admin password.
The first time that you access the device UI, enter the default device admin password
(password),
after which
you are required to customize the password for greater security.
Subsequent times that you log in to the device UI, use your customized device admin
password.
•NETGEAR Insight network location password:
NETGEAR Insight can affect how you access the switch device UI. After you add the
switch to
an Insight network location and change the management mode of the switch so
that you can use the NETGEAR Insight app and Insight Cloud portal to manage the
switch remotely (see
Change the management mode of the switch on page35), the
Insight network location password replaces the switch device admin password. To
access the device UI, you must enter the Insight network locati
on password.
Even if you temporarily change the management mode of the switch back to Direct
Connect Web Browser Interface, for example to change settings that are not
Insight-manageable or for debugging purposes, you must enter the Insight network
location password.
For information about how the Insight network password functions, visit
netgear.com/support/product/Insight.aspx. For knowledge base articles about
NETGEAR Insight, visit
netgear.com/support.
The following table lists the essential credential options for access to the device UI.
Table 3. Credentials for access to the device UI
Management mode in the
device UI
Default mode:
Direct Connect Web Browser
Interface (Local LAN Only)
NETGEAR Insight Mobile App
and Insight Cloud Portal
(Cloud/Remote)
1. This situation occurs if you temporarily change the management mode of the switch from NETGEAR Insight Mobile App and
Insight Cloud Portal back to Direct Connect Web Browser Interface.
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports
Register the switch
You can register the switch online or offline to activate your warranty, after which you are no
longer prompted to activate your warranty when you log in:
•Online registration for on-network access: If your switch is on-network or connected to
the Internet, you can register the switch with your NETGEAR account credentials and
activate your warranty. During the registration process, the switch contacts a NETGEAR
server. For more information, see
access the switch online on page30.
•Registration for off-network access: Y
is connected to the Internet and get a registration key. If the switch is off-network or not
connected to the Internet, you can enter the registration key. After you do so, the Register
to activate your warranty page no longer displays when you log in. For more information,
Register the switch with your NETGEAR account and get a registration key for
see
offline access on page 31.
Register the switch with your NETGEAR account and
ou can register your switch from any device that
Register the switch with your NETGEAR account and
access the switch online
For initial registration and access with your NETGEAR account, the switch must be
connected to the Internet so that it can communicate with a NETGEAR server.
If you do not own a free NETGEAR account, you can create one during the registration
process.
To register and access the switch online over the device UI with your NETGEAR
account:
1. Connect your
You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ether
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
For information about finding the IP address of the switch, see
on-network and connected to the Internet on page 19 or Access the switch off-network
and not connected to the Internet on page 27.
The Register to activate your warranty page displays.
computer to the same network as the switch.
net cable.
Access the switch
4. Click the Register
switch with your email address and password and activate the warranty.
You are only prompted to do this once to confirm registration of your switch.
Get Started User Manual30
Your Device button and follow the directions onscreen to register the
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