NetComm NB2800 User Manual

Contents

Default Settings & Facts ...............................................................................................................4

Resetting .................................................................................................................................4

Power......................................................................................................................................4

NetComm NB2800 Router Quick Start...........................................................................................5

One page setup for Telstra Bigpond Cable ............................................................................5

One page setup for Optus Cable ...........................................................................................7

One page setup for most ADSL services..............................................................................8

Introduction ....................................................................................................................................9

Chapter 1: Getting to know your NetComm NB2800 Router ...................................................... 11

1-1 About NetComm NB2800 Router .................................................................................... 1 1

1-2 Contents of the NetComm NB2800 Router Package...................................................... 11

1-3 Features of the NetComm NB2800 Router..................................................................... 11

Chapter 2: Hardware Installation & Setup .................................................................................. 1 3

2-1 Rear Panel & Connections..............................................................................................13

2-2 Front Panel LEDs ............................................................................................................14

2-3 System Requirements and Setup...................................................................................15

Chapter 3: Internet Access ......................................................................................................... 20

3-1 Prepare your network information ................................................................................. 20

3-2 Web-based User Interface ............................................................................................ 21

3-3 Initial Configuration – Setup ............................................................................................ 22

Chapter 4: Advanced Applications ............................................................................................. 26

4-1 DHCP Configuration ........................................................................................................26

4-2 Access Control ...............................................................................................................26

4-3 Port Forwarding Settings ...............................................................................................29

4-4 Special Application .........................................................................................................30

4-5 Dynamic Routing .............................................................................................................31

4-6 Static Routing..................................................................................................................32

4-7 Administration Settings...................................................................................................33

4-8 Status Monitor.................................................................................................................34

4-9 DMZ Host ........................................................................................................................35

4-10 Log ................................................................................................................................36

4-11 DDNS Settings............................................................................................................... 37

4-12 VPN Passthrough .........................................................................................................37

Chapter 5: Macintosh Setup........................................................................................................38

5-1 Hardware Connections .................................................................................................. 38

5-2 Computer Network Configuration ................................................................................... 3 8

5-3 NetComm NB2800 Router Configuration ........................................................................39

5-4 Adding NetComm NB2800 Router to Existing Network..................................................39

Chapter 6: Trouble Shooting .......................................................................................................40

Hardware.............................................................................................................................. 40

Client Side (Computers) ........................................................................................................41

Appendix A: Frequently Asked Questions ................................................................................. 42

Appendix B: Technical Specifications ........................................................................................ 44

www.netcomm.com.au Rev.1 - YML648 Page 2 NB2800 Router

Appendix C: Glossary .................................................................................................................45

Appendix D: Registering your NetComm Product .......................................................................47

Contact Information ...............................................................................................................47

Warranty Registration Form..................................................................................................48

Product Warranty ..................................................................................................................50

Limitations of Warranty.........................................................................................................50

Trademarks and Notices.......................................................................................................51

Rev.1 - YML648 www.netcomm.com.au NB2800 Router Page 3

Default Settings & Facts

The following lists the default settings of your NetComm NB2800 Router.

Router

LAN IP: 192.168.1.1 Username: <none> Password: admin

Resetting

While using or installing your NetComm NB2800 Router you may need to utilise the reset feature. There are two types of reset:

Soft

A soft reset will restart the unit and reconnect to the internet using the settings stored previously, none of your settings are deleted. To perform a soft reset briefly press the reset button on the back of the unit.

Hard

A hard reset will return your unit to its factory default setting, meaning that you will loose all configurations and logs set/stored previously. To perform a hard reset, press and hold in the reset button on the back of the unit for 10 seconds.

Power

Ensure that you only use the Power Adaptor supplied (5V DC, Center pole positive) with your NetComm NB2800 Router.

www.netcomm.com.au Rev.1 - YML648 Page 4 NB2800 Router

NetComm NB2800 Router Quick Start

The following Quick Start pages are intended to be used by an advanced user to quickly configure the NetComm NB2800 Router. It assumes that you are familiar with Networking and that you already have a Cable or ADSL modem with an Ethernet port. If you need further explanation please refer to the more detailed sections of this document. This guide presumes that your NetComm NB2800 Router is set to factory defaults (See Resetting on previous page if required).

One page setup for Telstra Bigpond Cable

If you are going to use your NetComm router with the Telstra Cable service we recommend you read the instructions below BEFORE you install your router.

1. Connect your computer to one of the four LAN ports on the NetComm NB2800 Router and ensure you have a link. Connect your Cable modem (supplied by your ISP) to the WAN port of the NetComm NB2800 Router via a standard UTP internet cable.

Depending on the cable type you may require a cross over cable instead of a standard cable. Ensure you have a WAN link light onthe NB2800.

2. Set the Network Card of your computer to use DHCP or assign it an IP address in the range of 192.168.1.2 ~ 254.

3. Open a web browser (ensuring that it is set to access the Internet via the LAN, not by a dialup networking account). Browse to the NetComm NB2800 Router's default IP (192.168.1.1). The main menu of the router should open displaying the “One Page Setup”.

Type the Heartbeat Login Server IP address for your state in the “Server” field. Refer to the following table for your State.

Note: You may be prompted for a log-in, there is no User Name and the Password is

"admin".

4. Change your “WAN Connection Type” to “Heartbeat (E.g. Telstra cable)”. Currently the Telstra Cable Internet service uses a "Heartbeat" style log-in to authenticate you as the legitimate owner of a Telstra account. When you select the "Telstra Heartbeat" option for your WAN connection type in the NetComm router One-Page Setup, you may also need to specify the Heart Beat Server's IP address.

Rev.1 - YML648 www.netcomm.com.au NB2800 Router Page 5

The NetComm router will often automatically detect this IP address, but if you are having trouble connecting then we suggest you manually enter this IP number in the circled field shown above. You can check which Log-in IP to use in the table below.

State Heartbeat Login Server *

NSW 61.9.192.13 QLD 61.9.208.13 VIC 61.9.128.13 SA 61.9.224.13 WA 61.9.240.13

* Correct at time of printing, check with Telstra for updates.

5. Set your “User Name” and “Password” as provided by your ISP.

6. If you wish to make services available to external Internet users, even when you are not

using Internet services from inside your network, you can choose “Keep Alive”. Alternatively for extra security you can choose “Connect on Demand”.

7. Click “Apply”. Your NetComm NB2800 Router will attempt to use your settings to connect to your ISP. You can check the results on the “Status Monitor” page.

8. If you have a DHCP server already active on your network it is recommended that you disable either the NetComm NB2800 Router's built in DHCP server or the existing DHCP server. Please note that Micr osoft Internet Connection Sharing is a DHCP server.

www.netcomm.com.au Rev.1 - YML648 Page 6 NB2800 Router

One page setup for Optus Cable

1. Connect your computer to one of the four LAN ports on the NetComm NB2800 Router and

ensure you have a link. Connect your Cable modem (supplied by your ISP) to the WAN port of the NetComm NB2800 Router via a standard UTP internet cable.

Depending on the cable type you may require a cross over cable instead of a standard cable. Ensure you have a WAN link light onthe NB2800.

2. Set the Network Card of your computer to use DHCP or assign it an IP address in the range

of 192.168.1.2 ~ 254.

3. Open a web browser (ensuring that it is set to access the Internet via the LAN, not by a dial-

up networking account). Browse to the NetComm NB2800 Router's default IP (192.168.1.1). The main menu of the router should open displaying the “One Page Setup”.

Note: You may be prompted for a log-in, there is no User Name and the Password is

"admin".

4. Change your “WAN Connection Type” to “Obtain an IP automatically (E.g. Optus

cable)”.

5. Optus cable does not require a “User Name” and “Password” as it uses the modem's MAC

address to identify you to your ISP.

6. If you wish to make services available to external Internet users, even when you are not

using Internet services from inside your network, you can choose “Keep Alive”. Alternatively for extra security you can choose “Connect on Demand”.

7. Click “Apply”. Your NetComm NB2800 Router will attempt to use your settings to connect

to your ISP. You can check the results on the “Status Monitor” page.

8. If you have a DHCP server already active on your network it is recommended that you

disable either the NetComm NB2800 Router's built in DHCP server or the existing DHCP server. Please note that Microsoft Internet Connection Sharing is a DHCP server.

Rev.1 - YML648 www.netcomm.com.au NB2800 Router Page 7

One page setup for most ADSL services.

1. Connect your computer to one of the four LAN ports on the NetComm NB2800 Router and ensure you have a link. Connect your ADSL modem (supplied by your ISP) to the WAN port of the NetComm NB2800 Router via a standard UTP internet cable.

Depending on the cable type you may require a cross over cable instead of a standard cable. Ensure you have a WAN link light onthe NB2800.

2. Set the Network Card of your computer to use DHCP or assign it an IP address in the range of 192.168.1.2 ~ 254.

Note: You may be prompted for a log-in, there is no User Name and the Password is

"admin".

4. Change your “WAN Connection Type” to “PPPoE (ADSL)”.

5. Set your “User Name” and “Password” as provided by your ISP.

6. If you wish to make services available to external Internet users, even when you are not using Internet services from inside your network, you can choose “Keep Alive”. Alternatively for extra security you can choose “Connect on Demand”.

7. Click “Apply”. Your NetComm NB2800 Router will attempt to use your settings to connect to your ISP. You can check the results on the “Status Monitor” page.

This is the end of the Quick Start Section. For more detailed information refer to the following User Guide sections.

www.netcomm.com.au Rev.1 - YML648 Page 8 NB2800 Router

Introduction

Congratulations on your purchase of the NetComm NB2800 Router. The NetComm NB2800 Router has four built-in 10/100 auto-sensing switched Ethernet ports allowing users to share files, printers, and other networking resources with each other at a blazing speed. And best of all, with NAT technology, all users can share a single account for Internet access by connecting the NetComm NB2800 Router to a DSL/Cable modem.

The router will share your internet connection with up to 253 users. Configured as a DHCP server, the NetComm NB2800 Router assigns an IP Address to every computer connected on the Ethernet automatically. Also, a DHCP client helps the WAN port to acquire an IP address dynamically from your ISP.

Unlike other typical routers, which only share 10Mbps over all of their connections, the NetComm NB2800 Router is equipped with a 4-port switch, dedicating a possible100Mbps between each and every ethernet connected computer.

With a web-based UI (User Interface), this NetComm NB2800 Router is easy to setup and maintain via web browsers such as Netscape Communicator and Internet Explorer.

Rev.1 - YML648 www.netcomm.com.au NB2800 Router Page 9

About this Guide

This guide contains information about installing and configuring your NetComm NB2800 Router. It is designed to guide users through the correct setup procedures for both hardware installation and basic configuration. Later, it shows how to complete advanced configuration to get the best operating performance from the NetComm NB2800 Router.

Chapter 1: Get to know your NetComm NB2800 Router

This chapter describes the package contents and provides a list of features of the NetComm NB2800 Router.

Chapter 2: Hardware Installation & Setup

This chapter describes the steps for hardware installation of the NetComm NB2800 Router.

Chapter 3: Internet Access

This chapter describes the steps for basic configuration and start up of the NetComm NB2800 Router.

Chapter 4: Advanced Applications

This chapter describes how to configure advanced functions in order to get the most from your NetComm NB2800 Router.

Chapter 5: Macintosh Setup

This Chapter provides instructions on how to set up Macintosh computers in your network.

Chapter 6: Trouble Shooting

This chapter describes potential problems you may run into and the suggested remedies.

Conventions

The following explains the conventions used throughout this document.

Italics New words, terms, or special emphasis. E.g. Getting to

know your NetComm NB2800 Router.

“Boldface” Buttons, checkboxes, or items that you can select from

screens, menus, or dialog boxes. E.g. Click “OK” to restart

Boldface Italics Items in Bold Italics are samples only and you should enter

other names, numbers, or words to substitute.

www.netcomm.com.au Rev.1 - YML648 Page 10 NB2800 Router

Chapter 1: Getting to know your NetComm NB2800 Router

This chapter describes the package contents and provides a list of features of the NetComm NB2800 Router.

1-1 About NetComm NB2800 Router

NetComm NB2800 Router allows all computers on the Ethernet LAN to share files, printers and other network resources. Moreover, all users can share a single Internet account when connected to a DSL/Cable modem.

Ethernet / Fast Ethernet

Ethernet is the most widely-used network access method, especially in LANs. It is defined by the IEEE as 802.3 standard. Normally, Ethernet is a shared media LAN. All stations on the segment share the total bandwidth, which could be 10Mbps (Ethernet), 100Mbps (Fast Ethernet), or 1000Mbps (Gigabit Ethernet). With switched Ethernet, each sender and receiver has the full bandwidth.

Fast Ethernet is defined as IEEE 802.3u standard, a high-speed version of Ethernet with 100Mbps transmission rate.

1-2 Contents of the NetComm NB2800 Router Package

After carefully unpacking the shipping carton, check the contents listed below:

■ NetComm NB2800 Router

■ Power Adapter - 5VDC 1A Center Pole Positive

■ Ethernet cable

■ This Manual

1-3 Features of the NetComm NB2800 Router

Your NetComm NB2800 Router contains the following features that make it excellent for network connections.

■ Allows multiple users to access the Internet at the same time by using Network Address

Translation to share a single public IP Address.

■ Integrates four 10/100BASE-T/TX auto-sensing switch ports.

■ Supports PPPoE to connect to ISPs.

■ Built-in web-based user interface for easy configuration and management through common

web browsers like Netscape or Internet Explorer.

■ Supports DHCP client to receive both a dynamic IP Address and a fixed IP Address from

ISP.

■ Built-in DHCP server to automatically assign and manage LAN IP addresses.

■ Allows administrators to block specific LAN users from accessing specified applications or

services.

Rev.1 - YML648 www.netcomm.com.au NB2800 Router Page 11

■ Allows external Internet users to access information from an internal computer (Virtual

Server).

■ Provides unrestricted two-way communication between one computer on your LAN and

certain Internet services like conferencing, video and gaming applications.

■ Enhances routing performance by using Dynamic or Static routing.

■ Allows administrators to change WAN MAC address.

■ Compatible with all popular Internet applications.

www.netcomm.com.au Rev.1 - YML648 Page 12 NB2800 Router

Chapter 2: Hardware Installation & Setup

This chapter provides information about your NetComm NB2800 Router’s physical features and gives step-by-step installation instructions.

2-1 Rear Panel & Connections

The following figure shows the rear view of the NetComm NB2800 Router and illustrates how the cables connect to the interfaces on the rear panel.

■ Place the NetComm NB2800 Router on the optimum location.

■ Plug one end of the UTP cable into the WAN port, the other into the RJ45 Ethernet jack on

your ADSL or Cable modem.

■ Connect a computer, with a Network Interface Card installed, to one of the four LAN Ports

(not the Uplink port).

■ Connect the external power supply to the NetComm NB2800 Router.

■ The Uplink port is a crossed-over version of Port 4, so it cannot be used in conjunction with

Port 4. (i.e. use one or the other). The Uplink port can be used to connect to a standard Port on another switch or hub.

■ The Reset button is used to reboot the device - press once quickly, or for clearing

configuration settings back to factory default values - press for 10 seconds.

Rev.1 - YML648 www.netcomm.com.au NB2800 Router Page 13

2-2 Front Panel LEDs

The following figure shows the front view of the NetComm NB2800 Router.

The LEDs on the front panel indicate the status of the unit.

Power: Green On when power is on. Diag: Red Lights up during system check when the power is initially

connected. If the Router is working properly, the light should switch off after the diagnostic has been completed.

W AN ports

Link: Green On when ADSL/Cable Modem is properly connected. Activity: Yellow Blinking when data is flowing through the WAN port.

LAN ports

Link/Act: Green On when link is up and is operating at 100Mbps.

Green/Yellow On when link is up and is operating at 10Mbps. Y ellow Blinking when data is flowing through this LAN port.

FD/Col: Green On when operating in full duplex mode.

Off in half duplex mode. Blinking when a collision has occurred on this port.

www.netcomm.com.au Rev.1 - YML648 Page 14 NB2800 Router

2-3 System Requirements and Setup

To connect to the Internet, an external ADSL or Cable modem and an Internet access account from an ISP are required. In order to operate with the Broadband Switch Router, each computer that is to be connected to the Broadband Switch Router should have the following items installed:

1. Ethernet NIC (Network Interface Card: a 10Base-T or 10/100Base-T/TX Ethernet card).

2. Standard twisted-pair Ethernet cable (UTP network cable) with RJ-45 connectors.

3. System OS: Windows 95, Windows 98, Windows NT4.0, Windows 2000, Windows Me, or

Windows XP.

4. TCP/IP network protocol.

5. Web browser, such as Microsoft Internet Explorer or Netscape Navigator.

Installing the TCP/IP Protocol

If you are not sure whether the TCP/IP Protocol has been installed, follow these steps to check, and if necessary, install TCP/IP onto your computer.

1. Click the “Start” button. Choose “Settings”, then “Control Panel”.

Double-click the “Network” icon. Your Network window should appear.

Select the “Configuration” tab.

Rev.1 - YML648 www.netcomm.com.au NB2800 Router Page 15

Note: For Windows 2000 & Windows XP the settings can also be reached by clicking

the “Local Area Connection” icon on the right bottom side of your desktop screen.

In the “Local Area Connection Status” window, click “Properties” button then your Network window will appear.

2. Check whether the TCP/IP Protocol has already been installed and bound to your Network Interface Card.

www.netcomm.com.au Rev.1 - YML648 Page 16 NB2800 Router

+ 36 hidden pages