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Netatmo User Manual
Vers io n 1 / S e ptember 2012
An intera ctive version of this manual is
embedded in your Netatmo
iPhone/iPad/Android application.
It is also a vailable at http://my.ne ta tmo.com
on your perso nal account.
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Tips and troubleshooting
Tips and troubleshooting
The outdoor module (the small one) wirelessly sends its measurements to the indoor module (the big one)
using radio signal. Using your Wi-Fi access point, the indoor module then sends both its own measurements
and the outdoor module's measurements to your internet Netatmo personal account.
When you launch the Netatmo App on your iPhone, those measurements are downloaded from your Netatmo
personal account and displayed by the App.
When configuring with an iPhone or iPad
When you configure your Netatmo Weather Station with an iPhone, the weather station is connected to the
wall adapter using its provided USB cable (USB to micro-USB) and the iPhone is connected to the weather
station using its own iPhone cable (lightning or 30-pin connector).
When configuring with a computer (Mac/Windows/Linux)
When you configure your Netatmo Weather Station with a computer, the weather station is not connected to
the wall adapter. The weather station is only connected to the computer using its provided USB cable (USB to
micro-USB). No additional cable is needed.
How does it all works?
How does it all works?
Configuration setup
Configuration setup
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The outdoor module is power supplied by 4 AAA batteries.
Upon introducing the batteries, a green led on top of the module should light up.
The indoor module does not work on batteries with the actual version of the firmware.
The indoor module is power supplied by the USB wall adapter and its USB cable. When pluged-in, the indoor
module should light up in blue.
Touching on the top button of the indoor module instantly triggers measurements. Updated data is then
directly sent to your iPhone.
Power supply
Power supply
Measurements on demand
Measurements on demand
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When measuring on demand, the indoor module display CO2 level using the following color code:
- Green = Good
- Yellow = Could be improved
- Red = Room should be ventilated.
Outdoor data are not displayed ?
If your outdoor module data are not displayed in the Netatmo dashboard, although indoor measurements are
still visible, the link between the two modules might not be working. This may occur because of one of the
following reasons:
Reason 1: low on batteries
Check to outdoor module's batteries. When inserting batteries, the outdoor module should flash in green. If not
sure about your batteries still working, change them.
Reason 2: weakened radio signal
If the outdoor module is located too far away from the indoor module, or if both modules are separated by
No outdoor data?
No outdoor data?
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obstacles solid like concrete walls, data might not be transmitted correctly. In that case, make sure to bring
the two modules closer from one another.
The Netatmo App dashboard is not displaying any measurements? This can happen because of one of the
following reason:
Reason 1: Power supply is out
The indoor module may not be power supplied any more. Unplug the wall-adapter and plug it back in: the
indoor module should light on (blue light).
Reason 2: Wi-Fi signal is too weak
If the indoor module is located too far away from your Wi-Fi router, or separated by solid obstacles such as
concrete walls, the station might not be able to transmit data correctly. In that case, make sure to bring the
indoor module closer to your Wi-Fi router or access point.
No data at all?
No data at all?
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Reason 3: Wi-Fi password has changed
If you have changed your Wi-Fi password, the Netatmo weather station won't be able to connect to your Wi-Fi
network anymore, and upload data to your account. To fix your Station's Wi-Fi setup, just follow this link.
Reason 4: Internet access is down
The Netatmo Station can access your Wi-Fi router, but your internet access is not working. In that case,
please check your internet access.
Temperature is measured by both indoor and outdoor modules.
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Minimum and maximum temperatures actually are the higher and lower temperatures measured
during the day, from midnight to midnight.
When you slide up or down the indoor panel in the dashboard, minimum and maximum temperatures will
appear below the current temperature : minimum is indicated in green and maximum in red.
This is a computed data, obtained by adding the combined effect of moisture and wind over human
perception of heat and cold.
To achieve reliable data, the station uses a smart combination of two usual formulae: wind-chill that
represents the effect of wind on cold temperatures and Humidex that represents the effect of moisture
on high temperatures.
In your Netatmo Dashboard is displaying felt-like temperature.
The indoor comfort temperature ranges from 20°C to 24°C (68°F to 75.2°F) in Winter time, and 23°C to
26°C (73.4°F to 78.8°F) in Summer time.
Comfort temperature depends on humidity level: the dryer is the air, the higher is the comfort temperature.
Good pratice for accurate temperature measurements
You will improve the accuracy of your temperature measurements by preventing your modules from being
exposed to direct sunlight.
Similarly, any heat source, such as a too frequent use of the indoor module's lights (triggered by measures on
demand) will tend to artificially increase the measured temperature.
Mean sea level pressure is measured by the indoor module.
In order to allow comparison between different barometric pressure mesured by different weather stations, it is
necessary to match barometric pressure measurements recorded at different elevations: sea elevation, valley