No data? .................................................................................................................................................. 5
Reason 1: Wi-Fi signal is too weak ...................................................................................................... 5
Reason 2: Batteries are low ................................................................................................................. 5
Where do I place my Tag? ....................................................................................................................... 5
You can add Welcome Tags to your Netatmo Welcome camera. They do not work separately and
needs the Netatmo Welcome to operate. They allow you to monitor motion, vibration and let you
know about opening and closing of your doors, windows, closets, mailboxes, sunroofs …
How does it all work?
Tag sends its measurements directly to the Welcome camera through long range radio
communication.
Using your internet access point, the Welcome sends this measurements to your Netatmo account.
Configuration setup
3x
To add Tag to the Welcome, follow the instructions on its quick start guide, or click on "Add Tags" in
the settings menu. The app will guide you through the installation.
Do not place tag before having set it up.
1) Bump the Tag 3 times on the top of WELCOME in order to put them in accessory pairing
mode. WELCOME’s LED should turn on in a glowing green light.
2) Once the communication is established, the LED stays steady. The Tag’s LED lights up in a
steady green too.
3) Set up process is over when both LEDs turn off. Use the smartphone/tablet/computer app to
check it is successful.
4) You can now place your tag wherever you want in your home (in a 100m range around your
Welcome camera)
Powering?
Tags are powered by 2 AAA Alkaline batteries each.
Upon introducing the batteries, the light of the Tag should light up green.
CAUTION: To ensure water resistance of the Tag, the seal must not be stuck between the Tag’s main
part and the batteries’ cover.
No data?
Reason 1: Radio signal is too weak
If the Tag is located too far away from your Welcome camera, or separated by solid obstacles such as
concrete walls, the Tag might not be able to transmit data correctly. In that case, make sure to bring
the Welcome closer to the place you wish to monitor with a Tag.
Reason 2: Batteries are low
Check the Tag’s batteries. When inserting batteries, the Tag should flash green. If you are unsure
whether your batteries still work, replace them.
Where do I place my Tag?
Tag can be placed on any moving (any types of door, window …).
Use the provided adhesives.
Do not place it before having setting it up.
Be careful to let the screws accessible for later batteries replacement.
Technical specs
SIZE
76x15.8x30.4 mm / 29.9x6.2x12 inches
MECHANICS & DESIGN
Single piece of high quality plastic.
Indoor and outdoor: resistant to UV, rain and wind.
Suits all door and window types.
WIRELESS SPECIFICATIONS
Radio connection between tags and Netatmo Welcome: long range (100m/330ft)
- 915 MHz: US, Latin America, Australia, New Zealand, South Africa
- 783 MHz: Switzerland
- 921 MHz: Japan, Singapore
- 868 MHz: "Rest of the world"
Bluetooth Low Energy for setup.
SENSORS
Motion/vibration-sensor
Open/closed-sensor
POWER AND BATTERIES
Welcome Tags powered by 2 AAA batteries (up to 2 years autonomy).
FREE APP
Use Netatmo Welcome app and webapp.
REQUIREMENTS
Welcome Tags only work with the Netatmo Welcome camera sold separately.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
NOTE 1: Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
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