ETHERSCOPE
User Guide
™
nXG
Test Equipment Depot - 8
5 Commonwealth Ave, MA 01801
TestEquipmentDepot.com
NetAlly Network Testing Apps
AutoTest Ping/TCP
Capture Discovery
Wi-Fi Path Analysis
AirMapper™ Performance
iPerf Link-Live
App Store Cable
Software v1.3 Published July 21,2020
00.517.8431
Contents
Contact Us 15
Introduction 16
How to Use this Guide 17
The PDF Reader App 17
Buttons and Ports 22
Charging and Power 26
PoE Charging 26
Safety and Maintenance 29
Legal Notification 32
Home and Android Interface 33
Home Screen 34
Naviga ting the Android System 36
Android Status Bar and Notifications 40
Notification Panel 40
Apps Screen and Store 43
Device Settings 46
Quick Settings Panel 47
Connecting to Wi-Fi 51
Captive Portals 54
Sharing 56
Sharing Files to Link-Live 57
2
Sharing from the Files App 59
Saving a Screenshot 61
EtherScope nXG Settings and Tools 62
Naviga tion Drawer 63
About Screen 65
Exporting Logs 66
Test and Management Ports 67
Configuring the Ports 68
Test Ports 70
Management Ports 71
Test and Port Status Notifications 72
Test Port Notifications 73
Management Port Notifications 75
Discovery Notifications 76
PoE 77
VNC/Link-Live Remote 77
EtherScope nXG General Settings 78
Wi-Fi 79
Wired 82
Management 85
Preferences 88
Trending Graphs 89
3
Common Icons 93
Floating Action Button (FAB) and Menu 94
Common Tools 97
Web Browser/Chrome 97
Telnet/SSH 97
Camera and Flashlight 99
Software Management 101
Managing Files 102
Files Application 102
How to Move or Copy a File 105
Using a Micro SD Card 106
Using a USB Drive 107
Ejecting Storage Media 108
Using a USB Type-C to USB Cable 109
Updating Software 111
Remote Access 117
Using VNC 119
Using Link-Live Remote 119
Managing NetAlly App Settings 122
Resetting Testing App Defaults 122
Saving App Settings Configurations 126
Exporting and Importing Settings 129
4
Restoring EtherScope nXG Factory
Defaults 134
Changing the Language 136
EtherScope nXG Testing
Applications 138
AutoTest App and Profiles 139
AutoTest Overview 141
Managing Profiles and Profile Groups 145
Factory Default Profiles 145
Adding New Profiles 147
Profile Groups 153
Creating New Profile Groups 158
Main AutoTest Screen 162
Periodic AutoTest 164
Periodic AutoTest Settings 164
Running Periodic AutoTest 166
Wired AutoTest Profiles 169
Wired Profile Results 174
PoE Test Results 176
Wired Link Test Results 179
802.1X Test Results 184
VLAN Test Results 186
5
Switch Test Results 188
Wired Profile FAB 195
Wired Profile Settings 199
PoE Test Settings 200
Wired Connection Settings 204
VLAN Settings 208
Stop After 210
HTTP Proxy 211
Wi-Fi AutoTest Profiles 213
Wi-Fi Profile Test Results 217
Wi-Fi Link Test Results 220
Connect Log 230
Channel Test Results 231
AP (Access Point) Test 235
Wi-Fi Profile FAB 238
Wi-Fi Profile Settings 242
Wi-Fi Connection Settings 244
Advanced (Wi-Fi Connection) Settings 257
Channel Test Settings 260
HTTP Proxy 263
DHCP, DNS, and Gateway Tests for
Wired and Wi-Fi AutoTests 265
DHCP or Static IP Test 266
6
DNS Test 278
Gateway Test 283
Test Targets for Wired and Wi-Fi
AutoTests 288
Adding and Managing Test Targets 289
Target Test Results Screens 293
AutoTest Ping Test 296
AutoTest TCP Connect Test 302
HTTP Test 306
FTP Test 318
Air Quality AutoTest Profiles 328
Air Quality Profile Results 330
Air Quality Profile Settings 334
Ping/TCP Test App 339
Ping/TCP Settings 340
Populating Ping/TCP from Another
App 340
Configuring Ping/TCP Settings
Manually 343
Running Ping/TCP Tests 347
Capture App 351
Capture Settings 352
7
Running and Viewing Captures 359
Discovery App 365
Introduction to Discovery 367
Main Discovery List Screen 369
Searching the Discovery List 372
Filtering the Discovery List 374
Sorting the Discovery List 377
Security Auditing – Batch
Authorization 380
Refreshing Discovery 385
Uploading Discovery Results to LinkLive 386
Discovery Details Screens 388
Top Details Card 390
Lower Cards in Device Details 396
Problems 398
Addresses 399
TCP Port Scan 400
VLANs 403
Interfaces 404
SNMP 410
Connected Devices 412
8
Resources 413
SSIDs 414
Discovery App Floating Action Menu 416
Device Types 421
Routers 422
Switches 423
Unknown Switches 424
Network Servers 426
Hypervisors 427
Virtual Machines 428
Wi-Fi Controllers 430
Access Points (APs) 431
Wi-Fi Clients 432
VoIP Phones 433
Printers 434
SNMP Agents 435
NetAlly Tools 436
Hosts/Clients 437
Discovery Settings 439
SNMP Configuration 442
Active Discovery Ports 450
Extended Ranges 451
9
Devices Discovered Through Other
Devices 456
Device Health Interval 462
ARP Sweep Rate 464
SNMP Query Delay 465
Auto AP Grouping Rules 466
Problem Settings 471
TCP Port Scan Settings 475
Wi-Fi Analysis App 478
Wi-Fi Analysis and Discovery 480
Wi-Fi App List Screens 481
Wi-Fi App List Screens 482
Filtering in the Wi-Fi App 486
Sorting in the Wi-Fi App 491
Uploading Wi-Fi Results to Link-Live 493
Wi-Fi Details Screens 495
Wi-Fi Problems Screen 498
RF and Traffic Statistics Overview 500
Locating Wi-Fi Devices 505
Assigning a Name and Authorization
to a Device 513
Channels Map 526
10
Channels Utilization 527
Channels Overlap 531
Channels 535
SSIDs 539
APs 544
BSSIDs 548
Clients 560
Interferers 570
Path Analysis App 574
Introduction to Path Analysis 575
Path Analysis Settings 576
Populating Path Analysis from
Another App 576
Configuring Path Analysis Manually 576
Running Path Analysis 580
Path Analysis Results and Source
EtherScope Cards 582
Layer 3 Hops 586
Layer 2 Devices 591
Uploading Path Analysis Results to
Link-Live 597
AirMapper™ App 599
11
AirMapper Settings 600
Configuring an AirMapper Survey 601
Wi-Fi General Settings that Affect
AirMapper 604
Collecting AirMapper Data 611
Starting a New Survey 618
Performance Test App 620
Introduction to Performance Testing 622
Performance Test Setting s 624
Saving Custom Performance Tests 625
Configuring the Source EtherScope
nXG 630
Configuring Performance Endpoints 647
OneTouch 10G Performance Peer 648
LinkRunner G2 Reflector 650
LinkRunner AT Reflector 652
NPT Reflector Software 654
Running a Performance Test 656
Performance Test Results 657
Performance Service Detailed Results 659
Uploading Performance Results to
Link-Live 666
12
Running EtherScope as a Performance
Peer 668
iPerf Test App 672
iPerf Settings 674
Saving Custom iPerf Settings 674
Test Accessories in Discovery 675
Configuring iPerf Settings 678
Running an iPerf Test 682
Uploading iPerf Results to Link-Live 686
Link-Live Cloud Service 688
Getting Started in Link-Live Cloud
Service 690
Quick Claiming on the Unit 690
Claiming Manually 693
After Claiming 695
Unclaiming 696
Link-Live App Features 698
Saving Locally Only 701
Job Comment 703
Link-Live and Testing Apps 706
Link-Live Sharing Screens 707
Sharing a Text File to Link-Live 710
13
Cable Test App 713
Cable Test Settings 714
Running Cable Test 715
Open Cable TDR Testing 716
Terminated WireView Testing 719
Toning Function 721
Uploading Cable Test Results to LinkLive 722
Specifications and Compliance 723
Specifications 724
General 724
Wireless 725
Environmental Specifications 731
Certifications and Complia nce 733
14
Contact Us
Online: NetAlly.com
Phone: (North America) 1-844-TRU-ALLY
(1-844-878-2559)
NetAlly
2075 Research Parkway
Colorado Springs, CO 80920
For additional product resources, visit
NetAlly.com/Products/EtherScopenXG.
For customer support, visit
NetAlly.com/Support.
Register your EtherScope nXG
Registering your product with NetAlly gives you
access to valuable information on product
updates, troubleshooting procedures, and
other services.
Register on the NetAlly Support Page.
15
Back to Title and Contents
EtherScope nXG User Guide
Introduction
The EtherScope nXG Portable Network Expert
is a rugged, hand-held tool for testing and
analyzing copper, fiber, and Wi-Fi networks. It
features applications developed by NetAlly for
network discovery, measurement, and
validation, which are available from the Home
and Apps screens.
All NetAlly hand-held testers include access to
Link-Live Cloud Service at Link-Live.com. LinkLive is an online system for collecting,
organizing, analyzing, and reporting your test
results. Test data is automatically uploaded
once your tester is properly configured. Visit
Link-Live.com and "Claim" your EtherScope
to access these features.
Introduction
How to Use this Guide
This User Guide describes the EtherScope nXG's
testing functionality and basic elements of the
Android interface.
The guide is meant for users who are knowledgeable about network operations, tests, and
measurements.
The EtherScope nXG may also be referred to as
just EtherScope or the "unit" in this guide.
The PDF Reader App
A PDF reader application is pre-installed on
your EtherScope to allow easy navigation of
this guide:
l Tap blue links to go to their destinations.
Underlined blue links open external
websites.
l Touch headings in the Contents list that
starts on page 2 to go to the corresponding
sections.
l Use the Search function in the upper
toolbar to find specific terms in the guide.
17
Introduction
Once you enter a term and search, the term
appears at the top of the PDF reader screen.
Touch the left and right arrows to search
forwards and backwards in the guide for the
term. In the image below, the user has
searched "problems."
l To scroll quickly up or down in the guide,
touch and drag the page number tab
at the right. Drag the tab to the very top of
the screen to return to the title page.
18
Introduction
l
Touch and hold the page number tab
to open a dialog that allows you to return
to the previous page you were viewing.
NOTE: Touching the back buttons, or
, will not take you back to your previous
place in a PDF.
l To browse the PDF Contents or
Bookmark s, touch the action overflow icon
in the upper tool bar.
19
Introduction
Select Contents to view the list of chapters
and choose a section to read.
20
Introduction
l Tap the blue Back to Title and Contents
link wherever it appears to return to the
title page with app links.
l Scroll to show or hide the app toolbars at
the top of the Adobe Reader screen and the
floating action button (FAB) at the
bottom right.
l Tap the screen twice to zoom in or out.
To download this guide onto another device,
you can transfer the PDF file using one of the
methods described in the Managing Files
section, or go to
NetAlly.com/Products/EtherScopenXG.
Back to Title and Contents
21
1G/10G Fiber Port
RJ-45 Cable Test
and Management
Port
USB Type-A
Port
External
Antenna Port
Micro SD
Card Slot
USB Type-C
and Power
Port
Touchscreen
Microphone
Power Button
and LED
Volume
Buttons
Speaker
RJ-45 Ethernet
Port with Link
and Activity LEDs
Camera
and
Flash
Introduction
Buttons and Ports
Button and port functions on your EtherScope
unit are described below.
22
FEATURE DESCRIPTION
Fiber Port
1G/10GBASE-X
RJ-45 LAN Port
10M/100M/1G/
2.5G/5G/10GBASE-T
Transmit LEDs
USB Type-A Port
RJ-45 Cable Test
and Management
Port
USB Type-C
On-the-Go Port
Power Button
and LED
Microphone
Camera a nd Flash
Connects to anSFP ad apter
and fiber cable for network
testing.NOTE: 100FX SFPs are
not supported.
Connects to a copp er Ethernet
cabl e fornetwork testing
Chargesthe unit if PoEClass 4
orhigher is available
GreenLED lit: Linked
Yellow LED flashing:Activity
Connects to any USB device
Connects to anEthernet cable
forpatch cable testing and
unit management
Connects to a USB Type-C
connector for file transferand
tothe included AC adapter for
charging the unit
GreenLED:Unit is powered on
Red LED: Unit is c harging
Allows voice input
Captures imagesand acts as a
flashlight
Introduction
23
Introduction
FEATURE DESCRIPTION
Micro SD Card
Slot
Volume Buttons
Speaker
See Test and Management Ports for detailed
explanations of the port functions.
Refer to the product Specifications if needed.
Used for removable storage
expansion(See Inserting a
MicroSD Card below.)
Increase or decrease the
audiovolume
Produces audio
Inserting a Micro SD Card
A Micro SD card must be inserted with the
metal contacts facing the front
touchscreen) of the unit, as shown below.
(towards the
24
Introduction
The card should slide in easily when properly
oriented. You may need a paperclip or
thumbnail to carefully push the SD card in far
enough to engage the spring mechanism for
insertion and removal.
Using a Kensington Lock
The Kensington Lock slot is the right, front vent
hole on the bottom of the unit, as shown
below.
25
Introduction
Charging and Power
Your EtherScope nXG includes a USB-C 15V/3A
power adapter.
WCAUTION: Only the NetAlly-supplied power
adapter is supported.
To begin charging the internal Lithium Ion
battery, plug the included power adapter into
an AC outlet and the USB-C charging port on
the left side of the unit. The Power LED button
turns red when the unit is in charging mode
and turns off at full charge. The unit will fully
charge in 2-4 hours via AC power.
When in charging mode (meaning the unit is off
but plugged into an AC power source), the unit
will turn on once every 24 hours and top off
the battery charge, then power off again.
Tap the power button briefly to view the
battery level on the screen while the unit is in
charging mode.
When on battery power only, the unit will run
for 3-4 hours, depending on the type of testing
being conducted.
PoE Charging
Power over Ethernet (PoE) is also convenient
26
Introduction
To charge with PoE, connect the top RJ-45 port
on the unit to a network switch with PoE or a
PoE injector. The following conditions must be
met for the unit to charge with PoE:
sleep mode.
enabled in General Settings.
Wired Profile with a passing PoE test to detect
PoE availability, meaning the PoE Test must be
enabled and configured with a Powered Device
Class that is supported by your switch or PoE
Injector. See Wired Profile Settings and Results.
NOTE: If the AutoTest app is not currently
open, the last Wired Profile in the profile list
runs automatically when you power on the
unit or EtherScope detects a new copper link
in the top Wired Test Port.
See Buttons and Ports for port locations and
descriptions.
27
Introduction
Powering On
l To start up the unit, hold down the power
button for approximately one second, until
the power button LED turns green.
l When the display goes into Sleep mode, the
power LED remains on. Touch the power
button briefly to wake up the display. Set
the timing for display sleep and auto power
off in the Device Settings.
l To shut down or restart, hold the power
button for one second until the “Power off”
and "Restart" dialog box appears on the
touchscreen, and then touch Power off or
Restart.
l If the unit is unresponsive to a normal
power off, press and hold the power button
for five seconds to perform a hard
shutdown.
Back to Title and Contents
28
Introduction
Safety and Maintenance
Observe the following safety information:
Use only the Adapter provided or Power over
Ethernet to charge the battery.
Ensure that the Adapter is easily accessible.
Use the proper terminals and cables for all
connections.
WCAUTION: To avoid possible electric shock
or personal injury, follow these guidelines:
l Do not use the product if it is damaged.
Before using the product, inspect the case,
and look for cracked or missing plastic.
l Do not operate the product around
explosive gas, vapor, or dust.
l Do not try to service the product. There are
no serviceable parts.
l Do not replace the battery. There is risk of
explosion if the battery is replaced by an
incorrect battery type.
l Dispose of battery packs and electronics in
compliance with your institution's disposal
instructions.
29
Introduction
l Use as directed. If this product is used in a
manner not specified by the manufacturer,
the protection provided by the product
may be impaired.
Safety Symbols
Warning or Caution: Risk of
W
damage to or destruction of
equipment or software.
X
Warning: Risk of electrical shock.
Not for connection to a public
j
telephone system.
Class 1 Laser Product. Do not look
*
into the las er.
Cleaning
To clean the display, use a lens cleaner and a
soft, lint-free cloth.
To clean the case, use a soft cloth that is moist
with water or a weak soap.
Scratches on the dark-colored plastic can be
removed by lightly scrubbing a 1:2 mixture of
30
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